Sales Jobs in Nv Remote

WHY WORK FOR VERSACE

Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.

Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.

WHO YOU ARE

Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.

WHAT YOU WILL DO

The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.

Duties and Responsibilities

• Meet & exceed sales goal targets (daily, monthly, yearly)

• Meet & exceed targets for client data capture

• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV

• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance

• Support the team in generating new client relationships while maintaining those that are existing

• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks

• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment

• Support the business by maintaining seamless inventory operations throughout the day

• Open and close consignments

• Process returns and exchanges

• Ability to communicate effectively & build strong partnerships with clients, peers, and management

• Develop business driving initiatives, contests and events

• Support the sales team through various coaching & training techniques

YOU’LL NEED TO HAVE

• Previous experience of at least 3 years in the Retail environment

• Organizational skills, accuracy and reliability

• Computer skills to include operation of retail point of sale system, Word, Excel and email

WE’D LOVE TO SEE

• Full understanding of specialty retail and a proven track record in clientelling

• Ability to thrive in a high paced retail environment.

• Ability to multi-task with ease while maintaining a balance of daily responsibilities

• A powerful personality that is entrepreneurial and sales focused

OUR DIVERSITY VALUE

At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Las Vegas North Premium Outlet Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Language skills (Spanish) are a plus
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base pay for this role is $70,000 - $85,000 annually.

Base pay is one component of David Yurman’s total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Territory Sales Rep – B2B Construction & Technical Solutions

West Coast Territory | Outside Sales | $70K Base + Uncapped Commission

Hybrid role (Office in Las Vegas & Onsite) | Hours: 8:00am – 5:00pm | Travel: 50% (including out-of-state)

This is a hands-on, consultative B2B sales role for someone who knows how to sell complex solutions, not just products.

We’re representing a fast-growing, owner-led business in the construction and building environment space that is expanding aggressively across the West Coast, starting with California, Nevada (Las Vegas), and New Mexico. There is no rigid geographic ceiling for the right salesperson. Performance, not zip codes, defines growth here.

You will create a massive impact by not only helping contractors work safety and go home at night but you will have direct impact of expanding the business from the ground up.

Why This Opportunity Is Different

This role includes approximately 30 qualified inbound marketing leads per month, creating a strong foundation for pipeline while still rewarding proactive outbound activity. The environment is entrepreneurial, fast-moving, and built to reward performance without micromanagement or corporate drag.

The Role

You will own and grow a West Coast territory by selling complex, consultative B2B solutions directly to end users in construction and industrial environments. This is a true outside sales role that requires time in the field, on job sites, and face-to-face with decision-makers.

What You’ll Be Doing

• Developing new business and expand existing accounts across West Coast markets.
• Managing inbound leads while proactively building your own pipeline.
• Conducting on-site surveys, jobsite visits, and technical walk-throughs.
• Reviewing building layouts, drawings, and site conditions to scope solutions accurately.
• Presenting consultative solutions to owners, contractors, engineers, and operators.
• Managing your pipeline, forecasting, and territory through CRM systems, with Salesforce experience preferred.
• Collaborating with internal teams to move projects from opportunity to execution.

This is not a desk-based sales job. You must be comfortable working outdoors and accessing rooftops when required.

Who This Role Is For

This role is a strong fit if you have five or more years of consultative B2B sales experience with the construction built type fields (manufacturing, industrial, commercial).

• You are comfortable selling complex solutions rather than one-call-close products.
• You have experience selling B2B to end users in construction, industrial, or technical environments. You are mechanically or technically inclined and can quickly understand physical environments. Familiarity with building layouts, floor plans, HVAC systems, or structural environments is a strong asset but not required.
• You are willing and able to work outdoors and access rooftops as needed.
• You operate well in a sales-driven, process-based environment and are comfortable being accountable to performance metrics.
• A proactive and entrepreneurial mindset with a knack for recognizing sales opportunities.
• Self-motivated, detail-oriented, and able to work both independently and as part of a team.
• Familiarity with CRM and sales tracking tools.
• Ability to adapt and thrive in a fast-paced, growth-oriented environment.
• Willingness to climb ladders (up to 10ft) and wear PPE for all site visits.

Next Steps

If this sounds aligned with your background, we are inviting qualified professionals to a confidential, no-pressure career conversation with our recruitment team. This is a screening call, not a formal interview. We will walk through the role, territory, compensation, and expectations so you can decide if it is worth pursuing.

Apply Now to schedule a confidential career call with our recruitment team.

About Construction Sales Talent

At Construction Sales Talent we specialize in connecting exceptional talent with leading companies in the construction industry. As your dedicated recruitment partner, we provide personalized support and guidance throughout the hiring process, ensuring a positive experience for both clients and candidates.

Check out all of our Technical Sales Careers at /careers.

About the role:

Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and high earning potential with uncapped commission. This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery. No experience necessary: we offer a paid, hands-on formal training program in sales and logistics.

What’s in it for you:

• $45,000 - $50,000 minimum compensation your first year, based on education
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 800+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you'll be: 777 N Rainbow Blvd, Suite 170 Las Vegas, NV

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Carriage House Las?Vegas (Las?Vegas, NV)

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, has a dynamic sales office resort location in Las?Vegas, at Carriage?House Las?Vegas. It offers members and guests convenient access to Las?Vegas entertainment, dining and recreation from townhouse?style accommodations in the vibrant Las?Vegas area. As part of Westgate Resorts—recognized by U.S. News as one of the Best Companies to Work For—you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

$12.00 per hour versus commission or which ever is greater. Our Sales Reps can earn 60K to over 100K per year.

No experience? No problem! Bring your positive can-do attitude, energy, drive, enthusiasm, and passion for people—we’ll provide the training and support you need to succeed!

As a Sales Representative for VI Resorts by Westgate located at Carriage House at 105 E Harmon Avenue, Las Vegas, NV, you’ll turn dream vacations into reality through conducting face-to-face presentations and sharing the exciting benefits of our flexible points-based ownership program. As a sales professional, you’ll build trust, inspire confidence, and deliver an experience that’s as fun as it is memorable. Best of all, your sales leads are prequalified and provided by the company so you can focus on what you do best “selling” and helping people say “yes” to more vacations.

What will you do as a Sales Representative?

• Attend daily sales meetings, division functions, and required training sessions.
• Deliver engaging sales presentations that showcase the flexibility and benefits of our points-based program.
• Tailor vacation ownership solutions to each guest’s lifestyle, travel preferences, and budget, including guided resort tours and amenities.
• Provide outstanding customer service while closing sales using approved techniques and maintaining compliance with licensing and ethical standards.
• Accurately complete all sales paperwork, maintain records, and contribute to overall team sales goals
  
  

• A valid Nevada Real Estate Timeshare License is preferred but not required. If you do not currently hold this license, Westgate Resorts will support you in obtaining it upon hire.
• One-year face-to-face sales experience highly preferred
• Prior experience in sales, hospitality, and customer service industry and/or roles
• High School Diploma or equivalent
• Available to work a flexible schedule including weekends, holidays, and peak tourism periods.
• Effectively present and deliver sales presentations
• Ability to thrive in a fast-paced, commission-driven environment
• A strong track record of handling guest inquiries, resolving concerns, and creating memorable experiences is essential
• Comfort with public speaking and conducting one-on-one or group presentations is key to closing deals
  
  

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.

Joining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.

• CPA or Enrolled Agent certification
• Experience completing complex tax returns
• 5+ years of experience in accounting, finance, bookkeeping or tax
• Experience conducting virtual tax interviews that create confidence in clients
• Tax planning and audit support experience
• Sales and/or marketing experience

• Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
• Generate business growth, increase client retention, and offer additional products and services
• Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
• Grow your tax expertise

Your Expertise

• Experience completing individual tax returns
• Experience working in a fast-paced environment
• Access to high speed, reliable internet
• Experience and skilled in technology (specifically MS Teams and Outlook)
• Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat
• Experience utilizing effective customer service techniques
• Analytical and problem-solving skills
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
• High school diploma / equivalent or higher
• Must complete continuing education requirement and meet all other IRS and applicable state requirements
• Availability to work a minimum of 20 hours a week during peak tax season
• Skill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs.

• Medical coverage allows eligible associate well-being programs including mental health support and coaching
• 401k Retirement Savings Plan and Employee Stock Purchase Plan
• Tax prep benefit allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you!
• Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more!

The Community You Will Join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

Sponsored Job #45332

We are living our Purpose To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.

Title: Department Manager Job Code: 2040

Job: Online Shopping Manager Non-Exempt

Department: Online Shopping

Supervised by: Store Manager, Assistant Store Manager

Job Summary: To effectively and efficiently direct and supervise all functions and activities of the Online Shopping Department and its Associates to achieve the Department's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Service Priorities under the direction of the General Store Manager.

Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following:

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to perform basic computer functions.
• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
• Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
• Ability to work in varying temperatures.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to climb a ladder to retrieve items from overhead racking and storage areas.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.
• Ability to engage and lead Associates to achieve department goals.

Essential Job Functions: Performance of the essential functions of this position requires the Associate to possess the minimum qualifications listed above and to perform these functions in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:

Safety (Food Safety & Compliance)

• Perform all duties in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and security policies, programs, laws and regulations.
• Perform all duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
• Perform all duties in accordance with HAACP and Food Handling procedures.
• Maintain a clean, neat, organized and safe work environment in accordance with Department QA standards.
• Clearly communicate and consistently enforce department and Company safety policies and procedures.
• Observe all safety regulations when operating equipment and utilize Personal Protective Equipment.
• Supervise the proper use of all equipment by Associates, including Personal Protective Equipment.
• Understand and adhere to all procedures in emergency situations.
• Use and maintain equipment in good working order; immediately advise Store Management of any maintenance or equipment problems.
• Ensure that Associates operating power equipment (balers, hi-lo's, power jacks, slicing machines, etc.) are 18 years of age or older.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 60 lbs.
• Set up and maintain a proper cleaning maintenance schedule of entire department.

Friendliness (Customer Experience & Associate Engagement)

• Greet all Customers and provide them with prompt, courteous service and assistance.
• Promote the sale of any current charitable promotions to Customers (i.e. Partners in Caring, Check Out Hunger).
• Assist with the onboarding of new department Associates, including interviewing, selection and training, in accordance with Company policies and procedures and all Local, State, and Federal labor laws and regulations.
• Provide continual training, developmental action planning, and meaningful feedback to hold Associates accountable to job performance.
• Provide opportunities for Associates to cross-train in other store departments.
• Maintain an open line of communication and work cooperatively with all business partners.
• Lead Associates to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
• Encourage and recognize Associates to provide a positive Customer Experience.

Presentation (Personal & Department Conditions)

• Portray a professional appearance and be a positive role model for all Associates in the department in accordance with the Company Dress Code Policy.
• Ensure Unit Price Labels (tags) for all items are maintained and are current.
• Monitor Online Shopping Department storage area for cleanliness, neatness, and preparation for next shift.
• Ensure all merchandise is fully stocked and rotated in display cases, shelves and other applicable displays according to tag allocation and department standards.
• Ensure all product is blocked and faced in accordance with Company policy or as assigned.
• Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.

Efficiency (Department Operations & Regulatory Compliance)

• Understand and utilize all required applications and current technology as relates to Online Shopping Operations.
• Ensure all reports and records are accurate, complete and retained in accordance with Company policy.
• Understand the impact of department financials and how to adjust department operations to ensure goals are achieved.
• Maintain efficient staffing to meet projected sales and Customer Experience needs.
• Understand and adhere to Company shrink guidelines as relates to Online Shopping Operations.
• Clearly communicate and consistently enforce department and Company policies and procedures.
• Complete all applicable department training programs.
• Maintain punctual and regular attendance and work overtime as assigned.
• Ensure the quality of all product and secure properly in appropriate storage areas.
• Ensure the accuracy of item pricing, item locator and shelf allocation.
• Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
• Ensure in-store pricing procedures and in-store transfers are followed in accordance with Company policy.
• Understand and adhere to Local, State and Federal regulations as relates to Online Shopping Operations.
• Perform all duties in accordance with all Local, State, and Federal Department of Labor Minor Regulations for any Associates under 18 years of age.
• Assist as needed in preparation of food products, catering, and special orders.

Perform other duties as assigned.

• Earn more. With a guaranteed base pay plus monthly bonus.
• Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
• Work-life balance. We work a typical Monday-Friday 8a-5p EST work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. (And take advantage of our hybrid work model, by working from home 2 days per week.)
• Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. (Our office is also a nicotine-free facility)

• Serve as the primary point of contact for assigned customer accounts
• Drive account growth by reactivating inactive customers and recruiting new business
• Provide exceptional customer experience through consistent communication and support
• Deliver accurate pricing, product, and service information to customers
• Place and monitor customer orders to ensure timely and accurate shipment
• Maintain detailed customer interactions and activity in the CRM system
• Monitor open invoices and follow up on outstanding payments
• Resolve customer issues related to quotes, orders, and invoices promptly
• Introduce and promote new products and services to existing accounts
• Execute assigned sales campaigns and activities from the Galley Management System
• Collaborate with Field Sales teams and leadership to support broader territory objectives
• Report customer and market insights to Field Sales and Management
• Maintain up-to-date product knowledge and complete required training and certifications
• Organize and manage customer information and sales documentation efficiently

• College degree preferred; equivalent professional experience accepted
• 1-3 years of inside or phone-based customer selling experience
• Strong outbound and inbound phone sales skills
• Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems
• Competency in Microsoft Office applications
• Strong problem-solving and decision-making abilities
• Excellent verbal and written business communication skills
• Ability to quickly learn product offerings and effectively communicate value to customers

• Handle inbound sales inquiries and proactively reach out to warm leads
• Conduct virtual consultations with prospects via phone, video, and email
• Educate potential customers on ForgeFit's product offerings and value
• Build and manage a pipeline of opportunities using CRM tools
• Follow up consistently to nurture relationships and close sales
• Collaborate with fulfillment and support teams to ensure a seamless client experience
• Meet or exceed monthly sales goals and performance targets

• 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
• Strong communication and relationship-building skills
• Comfortable with outbound outreach and closing sales virtually
• Self-motivated, goal-oriented, and highly organized
• Passion for fitness or knowledge of gym equipment is a bonus

• Competitive base pay + commission (uncapped earning potential)
• Comprehensive benefits including medical, dental, vision, 401k, and paid time off
• 100% remote work with a collaborative and supportive team
• Comprehensive onboarding and ongoing product training
• Opportunities for professional development and advancement
• A chance to represent a brand that delivers real value to its customers

Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.

Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).

Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses

This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.

Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.

As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.

Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.

Reporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.

Key responsibilities include:

• Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
• Schedule, reschedule, and confirm patient appointments accurately and efficiently
• Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
• Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
• Maintain strict compliance with HIPAA and patient privacy regulations
• Communicate with patients using a professional, empathetic, and service-oriented approach
• Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
• Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
• Contribute positively to a fast-paced, team-oriented environment
• Other duties assigned as deemed necessary by management

Required Skills/Abilities:

• Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
• Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
• Strong customer service mindset with the ability to communicate calmly and empathetically
• High attention to detail, including accurate written documentation and data entry
• Ability to follow established workflows, scripts, and policies consistently
• Comfort working in a high-volume, performance-driven call center environment
• Demonstrated reliability, punctuality, and consistent attendance
• Strong time-management skills and accountability in a remote setting
• Ability to work independently while remaining responsive and engaged with a team
• Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
• Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training

Education/Experience:

• 1-3 years of general customer database (CRM) experience.
• College education (completed degree or relevant coursework).
• 1-3 years of call center experience (preferred).
• Experience with making outbound sales/service calls (preferred).
• 1-5 years of experience within the healthcare industry (preferred).
• Bilingual preferred (Spanish)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.