Sales Jobs in Ma
317 positions found — Page 16
POSITION:
RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.
YOUR RESPONSIBILTIES:
Sales
- Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
- Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
- Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
- Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.
Customer Service
- Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
- Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
- Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
- Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.
Operations
- Execute all POS transactions with precision and efficiency.
- Confidently open and close the store register in full compliance with company policies.
- Participate proactively in inventory management while upholding the highest standards of loss prevention.
- Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
- Always uphold immaculate store presentation and operational readiness.
PROFILE:
- Proven success in a premium or luxury retail environment
- Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
- Impeccable personal presentation with exceptional communication skills
- Strong problem-solving capabilities, a refined attention to detail.
- A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
- Flexible availability, including evenings, weekends, and holidays.
- Able to regularly lift and handle Items up to 20 lbs.
- Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.
Director of Operations
Position Summary:
The Multi-Unit Director of Operations is responsible for driving operational excellence, revenue growth, and profitability across a portfolio of service centers. This leader oversees multiple locations, ensuring consistent execution of brand standards, financial performance, customer satisfaction, and team development. The role requires a strategic operator who can translate company initiatives into measurable results while building high-performing field leadership teams.
Key Responsibilities:
Operational Leadership
- Provide strategic oversight for multiple locations, ensuring consistent execution of service, safety, and brand standards.
- Drive operational consistency across all sites.
- Conduct regular field visits, operational audits, and performance reviews to ensure KPI attainment.
- Lead execution of company initiatives, process improvements, and system rollouts.
Financial Performance
- Own full P&L accountability across assigned locations.
- Drive revenue growth
- Analyze financial statements, labor models, parts margins, and expense controls to improve EBITDA performance.
- Develop and execute annual operating plans and budgets.
People Development & Talent Strategy
- Recruit, develop, and retain high-performing General Managers and field leaders.
- Build succession plans and leadership pipelines within the region.
- Coach teams on performance management, productivity standards, and customer experience.
- Ensure compliance with safety, HR, and regulatory standards.
Customer Experience & Brand Protection
- Champion a customer-first culture focused on transparency, trust, and repeat business.
- Monitor NPS, online reputation, and service quality metrics.
- Address escalated customer concerns and implement corrective action plans.
Compliance & Safety
- Ensure all locations adhere to OSHA, environmental, and automotive industry regulations.
- Maintain standards related to technician certifications, equipment maintenance, and shop safety protocols.
Key Performance Indicators
- Revenue growth & same-store sales
- EBITDA / controllable profit improvement
- Car count & ARO growth
- Labor productivity & parts margin
- Customer satisfaction / NPS
- Employee retention & engagement
Qualifications
- 3-5+ years of multi-unit operations leadership experience
- Proven track record managing full P&L responsibility across multiple locations.
- Strong financial acumen with experience analyzing multi-unit performance data.
- Demonstrated ability to lead through influence in both franchise and corporate structures.
- Experience driving operational turnarounds and scaling high-growth markets preferred.
- Willingness to travel extensively within assigned territory.
Leadership Competencies
- Strategic thinking with hands-on execution capability
- Data-driven decision maker
- High accountability & ownership mindset
- Strong coach and talent developer
- Results-oriented with operational discipline
Our South Shore CPG client is looking for multiple onsite Packaging Production Designers starting this week; you'll be working on mock ups for packaging and this role is onsite in Norwood, MA and next week and will go for 4-6 weeks.
Duties/ Responsibilities:
- Create innovative and attractive packaging designs that align with our customers’ brand identity and expectations.
- Develop and execute designs for various marketing collateral, including brochures, labels, logos, marketing materials and promotional materials.
- Collaborate across multiple departments, with a focus on the marketing, product development, and sales teams to understand design requirements.
- Generate design concepts, sketches, and mockups for review and feedback.
- Implement revisions to match sales or development requests.
- Maintain brand consistency across all design materials.
- Stay up to date with design trends, tools, and techniques to maintain a competitive edge in the industry.
- Understand and verify the accuracy of copy, regulated package elements, and basic compliance requirements.
Looking for:
- 2+ years in proofing, pre-flighting, preparing, and press checking files
- A portfolio showcasing your design skills and creative capabilities with recent packaging samples in the portfolio.
- Experience with 3D renderings, CAD and packaging software a plus!
- Proficiency in graphic design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
- Knowledge of packaging design, materials, and production processes
- Knowledge of printing processes, substrates, and finishes.
- Knowledge of branding, typography, color theory, and layout design.
- Ability to manage multiple projects and meet deadlines.
- Ability to work collaboratively as a member of a team and independently on assignments.
Join a leading pharmaceutical company’s Data Science team, where you’ll drive and lead advanced analytics across Marketing, Sales, and Access. As Associate Director (Or Sr Manager), A HIGH LEVEL INDIVIDUAL CONTRIBUTOR, you’ll lead strategic initiatives from predictive modeling and personalization to field force optimization, delivering scalable solutions that inform commercial decisions and enhance patient engagement. Deep experience in pharmaceutical marketing analytics is essential to translate brand strategy into actionable insights.
Keywords: MMM, Next Best Action, NLP, Data Science, HCP, GenAI
Location: Onsite 3 days a week in Cambridge, MA
Key Responsibilities
- Lead development and deployment of predictive models, segmentation, NLP, and GenAI tools to solve complex commercial challenges
- Translate pharmaceutical brand objectives into analytics frameworks across marketing, sales, and access
- Design and operationalize Next Best Action strategies to boost omnichannel engagement and HCP ROI
- Build and scale Patient 360 models and targeting algorithms for AI-driven lead generation
- Guide stakeholders through insight activation and integration into workflows
- Champion model governance, experimentation, and analytical rigor
- Collaborate with IT to develop ML Ops environments and productized solutions
- Manage external analytics partners and ensure alignment across data engineering, insights, and compliance
Who You Are
A strategic data scientist with strong business acumen, leadership presence, and deep experience in pharmaceutical marketing analytics. You thrive at the intersection of data and action, delivering measurable impact.
Qualifications
- 5+ years in analytics role within pharmaceutical industry
- Proven experience in pharmaceutical marketing analytics, including brand strategy, HCP engagement, and omnichannel optimization
- Expertise in NBA, MMM, supervised/unsupervised learning, A/B testing, time-series forecasting
- Success in marketing mix modeling, decision engines, and GenAI product design
- Proficient in Python, R, SQL, Snowflake; skilled in Power BI or Tableau
- Familiarity with APLD, PlanTrak, claims, and specialty pharmacy datasets
- Strong communicator with executive presence and cross-functional influence
Send resume to
Company Description
Veranova is a global leader in the development and manufacturing of complex active pharmaceutical ingredients (APIs) for pharma and biotech customers. With deep technical expertise and impressive flexibility, we develop solutions and processes that support and accelerate innovation. We are looking for a Master Scheduler to join our dynamic team in New England.
Job Summary
We are seeking a Master Scheduler who thrives in high-complexity, fast-paced environments. This isn’t just a data entry role; you will be the "engine room" of our site operations, bridging the gap between long-term strategic planning and daily execution. You will play a pivotal role in evolving our Sales & Operations Planning (S&OP) process and leveraging technology to navigate the intricacies of contract manufacturing.
Key Responsibilities / Accountabilities
- Maintain the high-level site capacity and resource forecast within Saviom while simultaneously managing the granular, day-to-day production schedule in Microsoft Dynamics 365 (D365).
- Ensure alignment between R&D, Clinical, and Commercial timelines to maximize suite utilization and labor efficiency.
- Drive the site toward achieving "Ready to Execute" (RTE) milestones and maintaining high "Schedule Adherence" percentages.
- Lead the implementation of a fully integrated S&OP process, facilitating cross-functional meetings to align Finance, Business Development, and Operations.
- Evaluate the effectiveness of current scheduling tools. Identify opportunities for AI integration or advanced data analytics to improve predictive modeling and bottleneck identification.
- High emotional intelligence with the ability to translate technical constraints into business impacts for stakeholders.
- Aggregate and interpret complex datasets across multiple platforms to provide actionable insights for site leadership.
- Experience in a regulated environment (API/Biologics) and familiarity with platforms like Veeva is a significant plus.
- Ability to forecast 6–18 months out while managing the next 24 hours.
- Communication Bridge: Act as the primary point of contact for internal teams and external clients regarding timeline commitments and capacity constraints.
- Quality Integration: Author and manage quality events (Deviations, CAPAs, or Change Controls) within our QMS (Veeva Vault), ensuring that scheduling changes remain compliant with cGMP standards.
- Other duties as assigned.
Qualifications
- CDMO Experience. You understand the unique "pivoting" required in a contract manufacturing environment where client needs and project scopes can shift rapidly.
- Advanced experience with Microsoft D365 and resource management software (like Saviom) is highly preferred.
- Ability to look at disparate data points and see the "big picture" of site capacity, helping the business navigate complexity with strategic foresight.
- Exceptional ability to resolve resource conflicts and timeline bottlenecks.
- 5–8 years of progressive experience in planning or engineering, ideally within pharmaceutical, biotech, or specialty chemical manufacturing.
- Strong leadership and interpersonal skills with the ability to influence without direct authority.
- Demonstrated ownership, accountability, and follow-through in complex, cross-functional environments.
- Excellent communication and presentation skills (written and verbal).
- Proficiency with ERP systems (SAP, Oracle, or Microsoft D365) and Microsoft Office Suite (Excel, PowerPoint, Word). Comfortable with/able to thrive in conditions of change and complexity.
- Proven and strong project and change management capabilities.
- Strong analytical and qualitative skills desirable.
Pay Range: $80,000 - $95,000
Our Commitment:
- Health & Wellness: Comprehensive health & Wellness benefits. Access to mental health resources and wellness programs. Generous PTO and holiday pay policies.
- Financial Wellness: Veranova is committed to fair and transparent compensation practices. This includes a competitive base salary, eligibility for performance-based bonuses, and an attractive 401(k) Plan with company match. Salary ranges reflect the scope and expectations of the role, and are based on market data, internal equity, and role-specific factors. Final compensation may vary depending on experience, skills, education, and business needs.
- Professional Development: Opportunities for continuous learning through LinkedIn Learning, workshops, conferences, and mentorship. Tuition Assistance for Undergraduate and Graduate degree programs.
- Inclusive Culture: At Veranova, an inclusive culture is integral to our values. We are committed to ensuring that everyone can bring their full self to work and thrive in their career.
How to Apply:
At Veranova, we are on a mission to meet people that believe in our values and can contribute to the team in a variety of ways. Please visit to view all open roles and join our Talent Community to stay connected and learn about opportunities as they arise.
We value a range of experiences and perspectives. If you want to be part of improving and saving the lives of patients, we encourage you to apply regardless of whether you meet every qualification listed.
Additional Information:
Applicants for this role must be authorized to work in the United States without further employer sponsorship.
Agency and Search Firm Representatives: Veranova does not accept unsolicited resumes from agencies and/or search firms for this job posting.
All your information will be kept confidential according to EEO guidelines.
Veranova is an Equal Opportunity Employer. It is the policy of Veranova to provide equal employment access and opportunity to all persons regardless of age, race, color, national origin, religion, sex, sexual orientation, gender identity and/or expression, physical or mental disability, genetic information, citizenship, marital status, veteran status, or any other characteristic protected by federal, state, or local law.
All applications are carefully considered, and your details will be stored on our secure Application Management System. This is used throughout Veranova for the selection of suitable candidates for our vacancies as they arise. Veranova respects your privacy and is committed to protecting your personal information. For more information about how your personal data is used please view our privacy notice.
Head of Market Access, U.S. - Blue Earth Diagnostics
The Head of Market Access - U.S. will be responsible for developing and executing market access strategies to ensure optimal reimbursement and patient access for our PET imaging portfolio. This role will lead a team of field reimbursement managers and collaborate cross-functionally with commercial, medical affairs, regulatory, and finance teams to drive sustainable growth in the U.S. market. This role will require close coordination with the European Market Access Leader and relevant corporate functions.
Key Responsibilities
- Strategic Leadership
- Define and implement U.S. market access strategy for PET imaging products, aligning with corporate objectives.
- Monitor evolving reimbursement trends, payer policies, and healthcare legislation impacting molecular imaging.
- Team Management
- Lead, coach, and develop a team of approximately 10 field reimbursement managers to deliver best-in-class support to healthcare providers and patients.
- Set clear performance goals and foster a culture of accountability and collaboration.
- Payer Engagement & Contracting
- Build and maintain relationships with national and regional payers, PBMs, and IDNs to secure coverage and favorable reimbursement terms.
- Negotiate contracts and value-based agreements where appropriate.
- Cross-Functional Collaboration
- Partner with commercial teams to support product launches and ensure alignment between access strategy and sales objectives.
- Work closely with medical affairs to develop evidence generation plans that support payer value propositions.
- Compliance & Governance
- Ensure all market access activities adhere to legal, regulatory, and company compliance standards.
Qualifications
- Bachelor’s degree required; advanced degree (MBA, MPH, PharmD) preferred.
- 10+ years of experience in market access, reimbursement, or payer strategy within the pharmaceutical or diagnostics industry.
- Proven leadership experience managing field-based teams.
- Deep understanding of U.S. healthcare reimbursement systems, including Medicare, commercial payers, and specialty pharmacy dynamics.
- Strong negotiation, analytical, and communication skills.
- Experience in imaging, oncology, cardiology or nuclear medicine is preferred.
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.
Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025. This position pays between $25 and $30 per hour based on experience.
Sika is looking for an experienced Customer Service Representative to join its growing team in the MA area for our Roofing business. This individual will be responsible for the fulfillment of receiving, processing, shipping and completing customer purchase orders for Sika Roofing products and services. This position is a HIGH LEVEL customer service role that acts as an account manager / project manager to our valued customers. In addition, this individual will support the region with projects that further improve operational service to customers.
- Utilizing the Sales and Distribution module of SAP. Follow and remain proficient in procedures to enter and manage Sales Orders and Purchase Orders. This position will be responsible for servicing all accounts located in the South-West Region.
- Help coordinate all materials to deliver to jobsites and help our valued customers manage their roofing projects from beginning to end
- Monitor SAP generated back order lists, open billing lists, scheduled picking and shipping lists, etc., to fulfill and stay ahead of customer’s orders and related needs
- Promptly answer questions from customers and sales representatives as they arise.
- Become and remain proficient in Sika Roofing products, services and operational procedures pertaining to Sales and Distribution
- Provide backup support and coverage for other Customer Service Representatives as directed
- Associates Degree Preferred.
- 3 - 7 years of work experience in a similar position
- Professional Aptitude with good problem solving, analytical and interpersonal skills
- Computer literate (Windows Applications: Word, Excel, Lotus Notes email); and SAP SD knowledge
- Detail oriented
- Good follow up skills
- Customer service oriented with good communication skills
- 401k with Generous Company Match
- Bonuses
- Medical, Dental, and Vision Benefits
- Paid Parental Leave
- Life Insurance
- Disability Insurance
- Paid time off, Paid holidays
- Floating holidays + Paid Volunteer Time
- Wellness/Fitness Reimbursements
- Education Assistance
- Professional Development Opportunities
- Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Compensation Pay Range:
$15.00 - $20.00The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
The Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers.
Bilingual candidates encouraged to apply.
ESSENTIAL JOB FUNCTIONS
Lead the store team members in providing excellent customer service to retail and professional customers.
Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.)
Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training.
Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews, evaluating candidates, and collaborating with management to ensure the selection of qualified team members.
Make sure telephone is answered according to company policy.
Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
Utilize electronic outside purchase order ledger to ensure special orders and outside purchases are handled efficiently and according to procedure.
Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.
Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
Ensure that Zipline messages are communicated, and Image Maker and merchandising tasks are delegated and completed as assigned.
Make sure all team members are complying with company policies specifically; adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out accordingly.
Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in-store service/test equipment, and delivery vehicles.
All other duties as assigned.
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
Required:Sales Specialist Training, Assistant Manager Certification and RSS Certification
Desired:Certified Parts Professional Certification; ASE Certification
Fluency in multiple languages (Spanish is highly desired)
O’Reilly Auto Parts has a proven track record of growth and stability. O’Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
Competitive Wages & Paid Time Off
Stock Purchase Plan & 401k with Employer Contributions Starting Day One
Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
Team Member Health/Wellbeing Programs
Tuition Educational Assistance Programs
Opportunities for Career Growth
O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: or call (8 option 1, and provide your requested accommodation, and position details.
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
About the Role
We're seeking avibrant and driven Business Development Associateto join our Inside Sales team. In this role, you'll be instrumental in generating new business opportunities by scheduling product demonstrations, initiating outreach, and supporting our Sales team focused on Health Plan clients. Press Ganey offers a comprehensive suite of Health Plan tools to include Voice of Customer, Regulatory, Stars & regulatory performance improvement, Provider & Network performance, and Clinical quality.
You'll thrive in a fast-paced environment, engaging confidently with prospects and contributing directly to our growth.
Key Responsibilities
Strategic Prospecting:Research and qualify leads, initiate outreach, and build meaningful engagement with healthcare organizations.
Lead Conversion:Overcome objections and secure meetings for Sales Executives using targeted messaging and follow-up.
Outreach Execution:Leverage email and call campaigns to engage marketing-generated leads and drive interest.
Pipeline Development:Collaborate with Sales Executives to move opportunities forward and sharpen your sales acumen.
CRM Management:Maintain accurate records in Salesforce to ensure clean data and effective tracking.
Performance Goals:Consistently meet or exceed monthly targets for qualified meetings and pipeline contribution.
Qualifications
Minimum1 year of experiencein prospecting and pipeline generation
Proficiency inCRM systems(Salesforce and preferred)
Experience withEnterprise accountsandSaaS salesis a plus
Background inhealthcare,inside sales, orclient-facing rolesis advantageous
Experience working with or for a Health Plan would be a strong plus
Strongwritten and verbal communicationskills
Self-starter with excellenttime managementandcollaborationskills
Ability tomultitaskand thrive in a quota-driven environment
Bachelor's degree preferred
10% or less travel
Why Join Us?
Be part of a mission-driven company improving healthcare experiences nationwide
Work with cutting-edge technology and industry-leading data
Collaborate with passionate, innovative professionals
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $54,000 - $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or competitive commission tied to achieved results.All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
General Summary of Position:
We are seeking business-oriented, customer service driven professionals to provide high quality service to Fortune 500 level customers.
Duties and Responsibilities:
- Maintain and manage Granite's Premier accounts.
- 24 x 7 availability to support your assigned accounts.
- Conduct weekly meetings with assigned Premier accounts.
- Minute each meeting weekly and follow up on all actions
- Areas of responsibility for each account include but are not limited to maintenance of phone lines, outages, billing, reporting, etc.
- Communicate directly with customers, sales and internal staff.
Required Qualifications:
- Bachelor's Degree
- Intermediate to advanced knowledge of Microsoft Excel and MS Access
Preferred Qualifications:
- Excellent customer service skills
- Ability to work under pressure
- Ability to meet deadlines
- Excellent problem-solving skills
- Ability to work independently as well as in a group
- Strong multi-tasking and organizational skills
- Excellent interpersonal and communication skills
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