Sales Jobs in Lyons Illinois

Company Overview

For 40 years, The Custom Companies, Inc. has been a trusted leader in transportation and logistics, delivering customized, reliable solutions across North America. Through our LTL brokerage division, Custom Complete, we provide end-to-end freight solutions throughout the U.S. and Canada by combining advanced technology, strong carrier relationships, and best-in-class customer support.

No matter the transportation need, Custom Complete delivers the COMPLETE package — built on experience, accountability, and long-term partnerships.

Position Overview

The Account Manager: Custom Complete plays a critical role in driving customer satisfaction, retention, and revenue growth within our brokerage division. This position is responsible for managing and expanding customer relationships, supporting sales-driven onboarding, and ensuring seamless coordination between customers and internal teams.

This role is ideal for a customer-focused logistics professional who thrives in a fast-paced brokerage environment and takes pride in delivering proactive, solutions-driven service.

Key Responsibilities

Customer Relationship Management

• Serve as the primary point of contact for assigned accounts, acting as a trusted advisor to customers.
• Build and maintain strong, long-term relationships with key clients.
• Foster a customer-centric mindset across internal teams and daily operations.

Account Growth & Retention

• Analyze customer data, shipping patterns, and feedback to identify opportunities for improvement, expansion, and upsell.
• Develop and execute strategies that drive customer activations, retention, and long-term growth.
• Proactively identify potential issues and resolve them before they impact the customer experience.

Cross-Functional Collaboration

• Partner closely with Sales, Operations, and Customer Support to ensure smooth onboarding and consistent service delivery.
• Support the sales team during customer transitions, onboarding, and account development.
• Communicate customer expectations clearly to internal teams to ensure alignment and execution.

Reporting & CRM Management

• Maintain accurate account activity, notes, and updates within our CRM.
• Prepare and present reports on account performance, customer satisfaction, and growth initiatives to leadership.
• Ensure CRM data integrity and alignment between sales and account management teams.

Qualifications & Experience

• 2+ years of freight brokerage experience (required)
• Strong working knowledge of freight classes and the NMFC system
• Bachelor’s Degree preferred
• Proven ability to drive customer satisfaction, retention, and account growth
• Experience working with CRM platforms (Zoho CRM preferred)
• Strong written and verbal communication skills
• Confident, professional, and solutions-oriented demeanor
• Ability to thrive in a fast-paced, high-energy brokerage environment
• Proactive problem-solver who anticipates challenges before they arise

What We Offer

• Comprehensive Benefits Package
• Medical, dental, and vision insurance
• Paid Time Off & Holidays
• Competitive PTO and company holidays
• Professional Development
• Ongoing training, mentorship, and career growth opportunities
• Supportive Work Environment
• Collaborative, inclusive, and performance-driven culture
• Stability & Legacy
• Join a company celebrating 40 years of excellence in logistics

Diversity & Inclusion

At The Custom Companies, Inc., diversity, equity, and inclusion are fundamental to our success. We are a 100% Veteran-owned, Equal Opportunity Employer committed to fostering a workplace where individuals from all backgrounds feel respected, supported, and empowered to grow.

• Sales and Business Development (The Hunter Role)

• Aggressively identify, develop, and secure new accounts that align with the company’s premium market position and philosophy.
• Strive to consistently add greater value and profitable sales growth for the organization.
• Establish and maintain new business development programs, including lead generation, customer presentations, and new market penetration.
• Maximize sales volume by circulating and developing contacts across different departments and divisions at existing accounts.
• Participate in strategic corporate activities, including trade shows, industry seminars, and client entertainment.
• Provide management with regular feedback on prospecting, call activity, and estimate win/loss ratio.
• Client Management and Service

• Provide comprehensive, high-quality service to all accounts, ensuring prompt customer satisfaction and problem resolution.
• Proactively assess customers’ plans, including future print projects and budgets, and communicate critical information to management.
• Assist the customer in planning jobs by offering creative and technical expertise on design, layout, file format, print specifications, and finishing requirements.
• Develop marketing profiles on key accounts and maintain a detailed, up-to-date client database (e.g., ACT).
• Project Coordination and Administration

• Collaborate seamlessly with Account Service and the Project Management/Production team on all job activities, ensuring planning, technical aspects, schedules, and timely delivery are harmonized with the customer’s deadline dates.
• Obtain complete and accurate customer job specifications for estimating.
• Close sales based upon the final estimate and selling price approved by the Estimating department and executive management.
• Review completed proposals from Account Service for accuracy before submission.
• Ensure that credit approval is obtained on all new clients before order entry.
• Participate in collection activity as required and communicate all billing issues to the Finance department promptly. REQUIREMENTS

• Bachelors Degree in Marketing or a related field and/or equivalent sales experience.
• 5+ years of proven, successful experience selling custom printing, premium packaging, or a related high-value manufacturing solution.
• Thorough knowledge of printing techniques, production processes, sales, and negotiating techniques.
• A career objective demonstrating a long-term commitment and exceptional character, ethics, and integrity.
• High levels of self-motivation, resourcefulness, creativity, and intelligence, essential for success in a commission-based role.
• Strong communication skills, with a specific emphasis on building deep personal and long-term business relationships.
• Analytical skills with the ability to look beyond standard solutions and use thinking and reasoning to solve complex problems.
• Strong organizational skills and acute attention to detail.
• Ability to actively listen, analyze needs, and determine customer requirements.
• Must be a positive, solutions-based communicator who can interact effectively with all levels within a client's organization.

This entry level role comes with a BASE SALARY with UNCAPPED COMMISSION structure giving an individual unlimited earning potential and benefits (medical, dental, vision, 401k, etc.).

We are looking for talented, highly motivated individuals to join one of the fastest growing companies in the Chicago Loop in an entry level sales position working in the booming health insurance industry! As an Inside Sales Agent you will be helping individuals through the important decision-making process of selecting a health insurance plan that matches their needs and assisting the consumer in enrolling in a coverage plan.

There is no cold calling in this role. Instead, you will be receiving inbound phone calls and making warm outbound calls to individuals who already have health insurance coverage and assisting them with making educated decisions regarding coverage plans available to them.

THE COST OF YOUR TRAINING AND REQUIRED INSURANCE LICENSING IS PAID FOR YOU BY THE COMPANY!

Long-termcareer path opportunities are available within the organization and the company is willing to hire individuals with NO SALES EXPERIENCE required. The goal is to find individuals with a desire to start building a successful career in sales.

If you are looking to join an established multi-billion dollar organization working in a fast paced, high energy environment than this is the job for you! You will be joining a growing team within a fun and supportive work environment with the opportunity to make some great money and launch your career down the road to success!

Responsibilities of the position include:

• Answering inbound phone calls and making warm lead outbound calls to effectively sell health insurance plans and products to customers on a national level.
• Assist with guiding consumers through the health plan selection and application process.
• Quickly learn insurance product offerings and serve as a subject matter expert for health insurance plans communicating effectively over the phone.
• Provide an excellent consumer experience for consumers you are interacting with daily.
• Serve as a brand ambassador for the firm.
• Ability to work and excel in a competitive, and performance-driven environment.
• Excellent communication and interpersonal skills.
• Computer proficiency with the ability to use multiple screens.
• Must be able to successfully complete all licensing and legal background requirements.
• Drive and desire to learn and grow into a position with UNCAPPED earning potential.
• Bachelor's degree preferred but not required.

The company offers:

• Performance based incentives
• Paid time off
• Company Health, Dental, Vision, 401K, Disability & Life Insurance plans (free health club membership)
• Professional growth opportunities and long-term career stability

• Completing assigned disease state and product training, upon approval, within required timeframes to set the standards, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
• Pre-approval territory preparation, including data gathering, and subsequent transfer to field representation
• Post-approval individual virtual territory sales ownership of goals via Sales and MBOs
• Deliver review committee approved education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
• Partner with existing Shionogi employees to build and execute approved business plans.
• Enhance HCP awareness of Shionogi’s product(s) and clinical data, equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
• Increase awareness of the assigned therapeutic area and build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
• Expected to achieve call activity and adherence goals, as well as brand performance objectives set forth by the Client compliantly and effectively
• Ensure that any sample and literature requests are generated accurately and perform appropriate follow up and investigation on shipments as needed
• Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests, if any
• Provide feedback and recommendations to team leadership on areas and opportunities for improvement
• Comply with all company, PDMA, compliance and regulatory policies and guidelines
• Work independently from "remote" home office
• Cultivate assigned virtual territory & be accountable for measurable results
• All other duties as assigned
  
  

• Bachelor's degree from an accredited college or university
• 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
• Launch experience is a plus
• Strong sales aptitude on a highly competitive market, documented sales results, and a rich understanding of the total office call
• Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the ability to learn new software as needed
• Excellent communication & rapport building skills
• Ability to learn complex medical topics that will include patient assistance programs, pharmacy and insurance/market access landscapes, and adhere to established compliance guidelines
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
• Stable internet connection adequate to support voice over VoIP calls and virtual call platforms
  
  

Account Executive

Ideal Candidate location: Chicago, IL & Salt Lake City, UT

The purpose of the role is to establish strategic business relationships with new clients while driving client satisfaction and maximizing revenue results for SoftServe. Function as an integral part of the Business Development team while supporting all current go-to-market strategies including but not limited to: healthcare, financial services, retail/CPG, ISV and Hi-Tech.

Duties & Responsibilities

• Cultivate and pursue opportunities with new and existing enterprise clients, supporting the full sales cycle from prospecting through each deal win
• Effective use of SoftServe’s sales technology to build and accurately represent a healthy pipeline of opportunities
• Represent SoftServe’s value propositions proficiently to both prospects and existing clients
• Leverage and drive SoftServe’s sales process, collaborating in a team sales environment with support teams (engagement management, marketing, legal, finance, delivery, and account management) to effectively close new client deals
• Identify client needs and goals and sell value-added consulting services and solutions accordingly
• Manage legal relationships, including contract renewals, NDAs, MSAs, etc., as necessary
• Strive for maximum profitability within each sales opportunity
• Establish and maintain contact with various client groups, including product management and executives
• Monitor customer satisfaction at each stakeholder level and initiate changes as needed to improve satisfaction

Required Competencies & Experience

• 7+ years of work experience as a Sales Executive in the IT services industry.
• 5+ years’ experience in mid-market sales.
• Ability to travel up to 50 %.
• Bachelor’s Degree.

Preferred Competencies & Experience

• Certifications are not required but are a plus, such as professional project management certifications (e.g., PMP) or professional account and sales executive certifications like Certified Sales Professional (CSP), Certified Professional Salesperson (CPSP), Certified Sales Executive (CSE), Strategic Account Manager (SAM) certification, and Certified Inside Sales Professional (CISP)
• Master’s Degree
• Previous experience partnering with hyper-scaler a plus.
• Global mindset to function in a matrixed environment with multiple demands.
• Experience in a complex, highly matrixed, and professional services company, with familiarity across business development and delivery functions.
• Expertise in selling custom application development or digital services in new client accounts.
• Proficiency in consultative sales and business development techniques, including prospecting, initiation, deal qualification, closure, and customer satisfaction.
• Strong network and connections across varied lines of business to promote SoftServe's capabilities.
• Drive and determination to achieve assigned quotas and drive revenue growth within the assigned territory.
• Solid communication and presentation skills.
• Strong executive presence.
• Strategic thinking and problem-solving skills.
• Proficiency in managing legal relationships and contract negotiations.
• Commitment to maintaining high levels of client satisfaction and business growth

This posting includes an anticipated salary range that SoftServe expects to offer for this position. The range provided reflects the base salary only. Final compensation within this range will be determined based on a number of factors, including, but not limited to: geographic location, relevant experience, education, certifications, skills, budget, and market conditions.

The anticipated salary range for this role is $150,000.00 – $190,000.00 annually, in line with our internal compensation framework and budget allocation for the role. Most candidates are offered a salary within this disclosed range. If the role is eligible for a variable pay plan, this would be considered separately and may provide additional earnings beyond the base salary range reflected here.

Please note, the information provided in this posting is a general summary and may not include all compensation elements or benefits associated with the position

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.

Want to join a growing, winning team for a company selected both locally and nationally as a Best Place to Work that dreams big, innovates, and has fun? Healthy smiles and healthy lives are at the heart of what we do, which is why we have been named 2022, 2023, 2024, and 2025 Healthiest 100 Workplaces in America. If you have a strong record of putting customers first, sharing ideas, collaborating with others who enjoy a fast-paced, fun, and engaging environment, we want to learn more about you!

Surency provides flexible and straightforward reimbursement accounts, vision insurance and COBRA administration plans. We are proud to offer plans that are easy to use and easy to understand.

• Surency Flex provides a variety of flexible consumer-directed health care plans, including FSA, HRA, HSA, and commuter benefits.
• Surency vision, powered by the EyeMed network, offers consumers one of the largest nationwide networks through both retail and independent benefits.
• Surency COBRA provides employers administrative services to make employee benefit transitions seamless.

At Surency, we strive for excellence in everything we do while living well through a holistic culture of health and wellness. We earn customer trust and loyalty every single day. We put the user first – their needs drive our innovative solutions. We strive to be inclusive, curious, and collaborative and we care about and support our community.

How We Take Care of Our People:

• A diverse, fun, and engaging workplace that feels like a small and close-knit community that will make you feel at home while you are at work!
• “You” time: we offer paid vacation, sick time, holidays, floating holidays, your birthday off with pay, and paid volunteer time for you to give back to a non-profit of your choice.
• Top-notch health benefits: we offer best in class health, dental, vision, and supplemental plans.
• Competitive compensation package that includes an annual merit increase.
• 401(k) plan with company match and additional contribution for those who are eligible.
• SupportLinc-24/7 365 Employee Assistance and Wellness program for you and everyone in your household.
• Career growth: Education/tuition assistance, corporate memberships, seminars, lunch and learns, etc.
• Named the top 2022, 2023, 2024, and 2025 Healthiest 100 Workplaces in America: Gym membership benefits. The Culture and Wellness Committees plan various fitness and healthy habits challenges, cooking demonstrations, mental health seminars, social and volunteer engagement opportunities, and more.

Surency Has Been Recognized Nationally and Locally As:

• 2024 Innovator of the Year by the Wichita Business Journal
• Named 2022, 2023, 2024, and 2025 Healthiest 100 Workplaces in America by Springbuk
• Named a Best Place to Work by the Wichita Business Journal 2021, 2022 and 2023
• Nationally selected as Best Places to Work in Insurance in 2021 and 2022
• Company of the Year for Insurance by the American Business Awards (Gold Award).
• Bronze Award as one of the Top Employers in the US for our “exemplary” Covid-19 response
• Healthy Workplace Gold Award for excellence in employee engagement and community service
• AM Best “Excellent” rating among over 16,000 insurance companies for business management, innovation, operating performance, and risk management.

Responsibilities:

• Attains monthly and annual sales quotas across multiple new lines and upsells additional lines of business in our existing groups in Illinois.
• Develops statewide sales plans, establishes sales priorities, and executes multi-channel sales strategies across the State.
• Prospects for business through networking and lead generation.
• Analyzes the business, competitive environment, challenges and needs of sophisticated brokers and complex prospects in a wide variety of states, industries, and geographies.
• Responsible for establishing, maintaining, and expanding relationships with existing brokers, groups, and customers.
• Responsible for preparing quotes and responding to RFPs, which may include running Geo Access and disruption reports.
• Customizes complex business solutions to meet each prospect’s needs while having a strong knowledge of the customer’s business and our products, services, and capabilities.
• Ensures that customer, broker, and prospect’s needs are addressed and resolved quickly, personally, and responsively.
• Provides weekly sales reports and ensures all sales activities, quotes and sales are entered (in Salesforce) on a daily and weekly basis.
• Tasks may include working with the Implementation Specialist and multiple internal departments to ensure smooth new group transitions.

Qualifications:

• College degree required. Sales, marketing, business, or education are preferred. Requires life and health insurance license for all states in which the sales executive sells products.
• A minimum of two years’ experience in sales is required. Experience in selling service-related products is preferred.
• Excellent written and verbal communication skills required.
• Ability to work independently required.
• Negotiation, selling to customers’ needs, relationship-building, managing process, and developing budget required.
• Knowledge of sales and the insurance industry is preferred.
• Ability to travel required.

First-year total target compensation of $130K–$160K (base + commission).

Must live in or around the Chicago, Illinois area.

Surency is an equal opportunity employer.

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

Essential Duties and Responsibilities include the following:

· Management of existing account base, while actively soliciting new business opportunities in the territory

· Prospect for and acquire new business in all Koch customer markets

· Establish rapport and develop solid relationships with key customer contacts.

· Present training sessions to educate customers and prospective customers about Koch filter products.

· Conduct surveys of filters applications in the field to make appropriate recommendations for improvements

· Meet and exceed sales, price, and margin targets.

· Maintain weekly sales, call and expense reports.

· Provide management direction and support to local customer service representatives and order entry personnel

within each region.

· Other duties may be assigned.

Competencies

Successful candidates should have 4-5 years sales experience in the filtration industry. Exposure to HVAC and paint overspray markets is preferred. College degree preferred, plus working knowledge of Word, Excel, and Power Point etc.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B. A.) in Business Management, Engineering or Marketing from an accredited four-year College or University is preferred.

Three to five years of successful outside sales and presentation experience required.

Language Skills

Ability to read, analyzes, and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. The ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Computer Skills

To perform this job successfully, an individual should have knowledge of computer sales software; Outlook Internet software; Pricing software; Microsoft Programs, such as Excel Spreadsheets and Word Processing software, SalesForce CRM

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee is frequently required to climb or balance. The employee must regularly lift and /or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions and vibration. The noise level in the work environment is usually moderate.

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

Sika is looking for a driven Project Sales Representative to join our Buildings & Parking refurbishment, sealing, and bonding team. In this role, you’ll help grow demand for Sika products by delivering exceptional service and building strong relationships with distributors, contractors, and specifiers.

Base salary: $75,000–$100,000, commensurate with experience, plus quarterly performance incentives and a year-end growth bonus.

What You’ll Do:

• Meet or exceed sales targets while aligning with pricing and profitability goals.
  
  

• Promote Sika products through specifications and contractor partnerships that support long-term growth.
  
  

• Manage and grow your territory through strategic account management and regular field coverage.
  
  

• Stay informed about Sika’s product offerings, market trends, and customer needs.
  
  

• Develop tailored sales plans for key accounts to address their specific goals and challenges.
  
  

• Collaborate with cross-functional teams to share insights and ensure alignment.
  
  

• Support company profitability through informed, customer-focused decision-making.
  
  

• Bachelor’s degree preferred or equivalent experience.
  
  

• 2+ years of sales experience, with a proven ability to build relationships and hit targets.
  
  

• Knowledge of or interest in the construction industry.
  
  

• Self-starter mindset with strong organizational and time management skills.
  
  

• Ability to manage multiple priorities independently.
  
  

• Willingness to travel as needed required.
  
  

Perks & Benefits

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Company Description

IDEC Corporation was founded in 1945 and is listed with the Tokyo Stock Exchange with the headquarters located in Osaka, Japan. IDEC designs, manufactures and markets control automation products throughout the world. The products which we develop with ardent devotion to safety, higher productivity and environmental improvements include switches, relays, PLCs, operator interfaces, explosion-proof products, and LED lighting. IDEC also provides customized control solutions, including robot system integration where absolute safety is required in places with people and robots working as a team.  

The Mission

With a customer-centric mindset, the Inside Sales Representative is responsible for supporting revenue growth and market expansion by proactively engaging customers, qualifying and nurturing leads, and providing day-to-day support to the outside sales team to help close sales opportunities. This role works closely with cross-functional teams and requires strong communication skills, sales acumen, and technical understanding to deliver a seamless and positive customer experience.

Primary Role Responsibilities

The Inside Sales Representative’s primary responsibility is to support the outside sales team by managing day-to-day sales activities, qualifying and developing opportunities, and ensuring timely and accurate follow-up with customers and distributors. This role also manages a portfolio of smaller and developing customer accounts, drives pipeline growth, and collaborates closely with marketing, product management, and field sales to support revenue growth and deliver a seamless customer experience. Key duties include: 

• Support the outside sales team by qualifying leads, developing opportunities, preparing and following up on quotes, and providing ongoing account and sales support. 
• Identify and qualify potential customers through outbound calls, emails, and other lead-generation activities 
• Serve as a primary point of contact for customers and distributors on pricing, quotations, and order-related inquiries in support of outside sales efforts 
• Own and manage a portfolio of smaller and developing customer accounts, including relationship management, opportunity identification, and closing sales 
• Coordinate closely with outside sales representatives to share account insights, schedule meetings, transition growing accounts, and ensure clear ownership and coverage 
• Respond to inbound inquiries, follow up on marketing-generated leads, training events and trade shows 
• Conduct research to understand customer needs, applications, pain points, and purchasing behavior 
• Prepare, deliver, and follow up on quotes, sample requests, and product information for both assigned accounts and outside sales support 
• Manage sales opportunities through the pipeline—from qualification through closing—using Salesforce CRM 
• Maintain accurate, timely, and complete customer, opportunity, and activity records in Salesforce to ensure pipeline visibility and forecast accuracy 
• Collaborate with marketing and product teams to align sales activities with campaigns, promotions, and product initiatives 
• Participate in ongoing training to strengthen product knowledge, sales skills, and understanding of IDEC solutions 
• Escalate complex technical questions, negotiations, or strategic opportunities to the Inside Sales Manager or outside sales team as appropriate 
• Consistently meet or exceed assigned sales targets, account growth goals, and activity metrics

Desired Work Experience, Qualifications, & Skills

• 2+ years of inside sales, sales support, or account management experience in a B2B sales environment 
• Hands-on experience using Salesforce as a CRM to manage accounts, opportunities, and sales activities 
• Strong customer communication and relationship-building skills 
• Proven ability to manage multiple accounts and priorities simultaneously 
• Highly organized with strong follow-up, time-management, and attention-to-detail skills 
• Team-oriented, self-motivated, and results-driven mindset 
• Proficient in Microsoft Office Suite (Excel, Word, Outlook, Teams) 
• Previous inside sales experience within industrial distribution and technical B2B sales organizations 
• Technical background or exposure to electronic components, industrial automation, controls, or related products 
• Ability to understand and discuss technical product features, datasheets, and basic specifications 
• Experience directly supporting outside or field sales teams 

Competencies

• Adaptability – Ability to be flexible and adjust to changes in your work environment. You can respond quickly to changing ideas, responsibilities, expectations, trends, strategies and other processes. Being adaptable also means possessing soft skills like interpersonal, communication, creative thinking and problem-solving skills. 
• Accuracy - Ability to detect errors in normal course of work by standard check or routine crosscheck. Errors resulting from inaccuracy would create minor confusion, delay or expense to correct the situation. 
• Dependability - Follows instructions, responds to management direction; Keeps commitments. 
• Initiative - Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. 
• Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. 
• Problem Solving - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. 
• Planning/Organization - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. 
• Communication and Interpersonal Skills - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills. 
• Collaboration – Ability to work with others to achieve a common goal; Building and maintaining relationships through shared responsibility, respect, and empathy. 

Additional Requirements

• May need to be available outside normal working hours should issues arise. 
• Must pass a security background check and drug screening. 
• Travel: Very Limited

Other Information

IDEC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, IDEC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.