Sales Jobs in Lynn, MA

About Jones Road

Jones Road Beauty was founded by makeup artist Bobbi Brown on the philosophy that the world doesn’t need more beauty products. It needs better beauty products. Clean, strategic, high-grade formulations that work on every skin type and tone—and that are as simple to use as they are to master. Jones Road is a lifetime of beauty knowledge, distilled.

About the Role

We are looking for a Retail Store Manager to lead the Jones Road team in the opening and day-to-day operations for our brand new Seaport, Boston, MA location, coming soon. The ideal candidate is energetic and experienced in makeup artistry with a passion for clean, natural beauty to assist and educate customers while providing the highest level of customer experience. The retail store manager will manage front- and back-of-house store operations to create a best-in-class customer experience, train and mentor the store team of makeup artists, and consistently increase in-store sales performance.

Store Management

• Sell and educate in-store to hit and exceed sales goals
• Ensure a seamless client experience across all touch points
• Collect quantitative and qualitative feedback and insights on a daily and weekly basis and share them with leadership
• Collect key KPIs relating to store performance
• Drive store events and initiatives and work in collaboration with the Marketing team
• Oversee store services and manage makeup appointment scheduling

Team Management

• Mentor and train store MUAs in new product knowledge education, artistry and personal development
• Build a team of high performing individuals that create a welcoming environment
• Optimize workforce management by create schedules, maintaining budgets, approving timesheets, time off requests and managing payroll
• Monitor individual retail team member performance and deliver consistent feedback
• Adeptly manage and diffuse any conflicts between employees and customers
• Ensure company policies are being upheld

Store Maintenance

• Ensure all store areas are consistently stocked, orderly, and clean
• Ensure proper inventory receiving processes and execution of inventory counts
• Maintain store inventory and supplies and report any needs to the Supply Chain team
• Report any store maintenance needs to Retail Operations
• Perform store opening and closing duties on a daily basis
• Maintain visual standards and overall aesthetic of the store

Qualifications

• Experience in makeup artistry, retail management, hospitality, or a customer-facing role required at an managerial level
• 5+ years experience in leading a team required
• Passion for the Jones Road mission and products, and understanding of the Jones Road clean beauty aesthetic
• Customer-centric mindset, with strong interpersonal, problem solving and conflict management skills
• Proficient in generating weekly reporting, scheduling, and project management to drive sales
• High sense of urgency and attention to detail
• Ability to work a flexible schedule, including evenings, weekends, and some holidays
• Excellent oral, written, and verbal communication skills
• Aptitude with Microsoft Office, G-Suite, and POS systems
• Ability to regularly lift or move up to 25 lbs
• Resides in or proximate to Boston, MA

Pay Range for this position is $80,000 - $90,000 a year annually.

Jones Road Beauty is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a part-time seasonal Stylist at its Boston store location.

Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, Staud stands at the intersection of vintage inspiration and modern design—cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, Staud has built a world that’s distinctly LA yet globally resonant.

Role Overview

The STAUD Stylist acts as a brand ambassador with a passion in going above and beyond to enhance client experience.

Essential Duties

• Provide exceptional customer services and outstanding styling experiences
• Achieve personal and company sales goals
• Build lasting relationships with customers by following up on purchases
• Be an entrepreneur, grow sales through appointment based selling
• Maintain visual merchandising standards on a daily basis
• Assist with the execution of floor sets
• Follow all procedures in the POS systems for ringing up sales
• Assist any back of house tasks

Prerequisite Knowledge, Skills, & Education

• Passion in fashion, styling, and customer service
• Ability to drive personal business and work as a team
• Proven experience in driving sales and meeting sales goals
• Strong clienteling background
• Strong organizational skills and keen eye for detail
• Experience with shipping programs, inventory management, and inventory audits preferred
• Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) with an emphasis in Excel
• Must have a team centric attitude and proactive mindset
• Excellent written and verbal communication skills
• Excellent interpersonal skills
• Ability to multi-task, organize, and prioritize work.

Physical and Mental Requirements

• Standing and sitting for extended periods of time.
• Lifting up to 25 pounds in a safe and prudent manner.
• Ability to easily move throughout an office with ease.
• Ability to read, write, and understand English.
• Ability to effectively interact with others internally and externally.
• Ability to utilize office equipment in a safe and prudent manner, including a copy machine, fax machine, computer, telephone, and other general office equipment that may be used regularly.
• Ability to work with many different personalities.
• Ability to work in a fast-paced environment.
• Correctable vision and hearing.
• Ability to work on-site.

Job Type: Part-Time, Temporary, Non-Exempt

Job Title: Food & Beverage Director

Location: Boston, MA

Salary: BOE

Skills: Food & Beverage Operations, P&L Management, Team Leadership, Banquet & Catering Management, Guest Service Excellence

About Company / Opportunity:

Located in Boston’s historic district, this luxury property combines timeless elegance with modern sophistication. It offers exceptional dining, curated events, and personalized service, making it a premier destination for both business and leisure travelers.

Responsibilities:

The Food & Beverage Director is a senior executive leader responsible for driving the overall strategy, financial performance, and operational excellence of the hotel’s Food & Beverage division. This role oversees all dining outlets, bar/lounges, banquets, catering, and in-room dining, ensuring an exceptional guest experience aligned with luxury hospitality standards. The Director partners closely with the General Manager and Executive Leadership Team to maximize revenue, elevate service standards, and position the hotel as a premier dining destination in Boston.

• Develop and execute a comprehensive Food & Beverage strategy aligned with overall hotel goals
• Collaborate with executive leadership on revenue growth initiatives and brand positioning
• Lead, mentor, and develop department heads and F&B leadership teams
• Foster a culture of service excellence, accountability, and continuous improvement

• Oversee all F&B outlets including restaurants, bars, banquets, and in-room dining
• Ensure consistent execution of service standards and guest experience across all touchpoints
• Maintain strong on-floor presence during peak periods and high-profile events
• Drive innovation in menus, concepts, and guest offerings to remain competitive in the Boston market

• Own full P&L responsibility for the F&B division
• Lead budgeting, forecasting, and financial planning processes
• Monitor and control food, beverage, and labor costs to meet or exceed targets
• Analyze performance metrics and implement strategies to improve profitability

• Partner with Sales & Catering to maximize banquet and event revenue
• Oversee menu engineering, pricing strategies, and cost analysis
• Identify new revenue streams, promotions, and partnership opportunities

• Recruit, train, and retain top F&B talent
• Implement training programs to ensure high service and operational standards
• Promote a positive, inclusive, and high-performance work environment
• Ensure compliance with labor laws and company policies

• Ensure all outlets deliver exceptional, consistent guest service
• Respond to guest feedback and implement service improvements
• Uphold luxury hospitality standards and brand reputation

• 5–10+ years of progressive Food & Beverage leadership experience, preferably in luxury or upscale hotels
• Proven experience managing high-volume hotel or resort operations
• Strong financial acumen with experience managing budgets, forecasting, and P&L
• Demonstrated success in team leadership, training, and culture building
• Experience in union environments (preferred for Boston market)
• Bachelor’s degree in Hospitality Management, Business, or related field (preferred)

• Strategic thinking and business acumen
• Operational excellence and attention to detail
• Leadership and team development
• Guest-focused mindset
• Innovation in culinary and beverage programming
• Strong communication and stakeholder management

Part time 705 Market Street, Lynnfield, MA, US

For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable.

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

• All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
• Promote loyalty by educating customers about our loyalty programs.
• Leverage omni channel offerings to deliver a frictionless customer experience.
• Support sales floor, fitting room, check out, and back of house processes, as required.
• Courteous and responsive to internal/external request.
• Exchange and verifies job related information to provide support.

• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Employees can take up to five \"on the clock\" hours each month to volunteer at a charity of their choice.
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
• Employee stock purchase plan.
• Medical, dental, vision and life insurance.

*For eligible employees

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

$26.69+ Hourly Salary is $19.00/hour Base + Targeted Commission *Bilingual - Spanish Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Core Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.
• Knows and understands sales compensation plan and its key elements.
• Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.
• Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Communication, Critical Thinking Problem Solving, Customer-Focused, Persuasion, Professional Integrity, Resilience, Self Motivation, Teamwork, Technical Knowledge, Workplace Organization

Compensation

Base Pay: $19.00 Total Target Compensation (Base Pay plus Targeted Commission): $26.69 Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Education

High School Diploma / GED (Required)

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Packs member orders into boxes and transfers items to a separate cart for cashiers.

Performs cleanup, cart retrieval, merchandise restocking and runs for items as directed.

We offer a comprehensive package of benefits including paid time off, health benefits (medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance), health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), and stock purchase plan to eligible employees.

This role has a minimum base pay from $16.03 per hour with higher starting pay available based on experience.

This position is responsible for greeting customers and managing the customer storage buy pick-up process. Full-time and part-time positions available.

Major responsibilities include:

• Meet and greet storage buy customers.
• Manage the storage buy pick-up process with the company's car topper program.
• Demonstrate knowledge and comply with the company's phone answering standard operating procedures (SOP).
• Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.
• Obtain the required customer information on all storage buy pick-ups.
• Deliver customer storage buy orders in POS.
• Comply with the company's safety standard operating procedures for lifting practices.
• Be an expert in all product knowledge and assist customers with product questions and selections.
• Clean and stock products according to Floor & Dcor's brand standards.
• Act and work in a manner that is consistent with the company's core roles.

Minimum eligibility requirements:

• One year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.

Working conditions (travel, hours, environment):

• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical/sensory requirements:

Physical Work Ability to exert 30 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store hours:

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & rewards:

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• 80 hrs. annualized paid vacation (full-time associates)
• 4 paid holidays per year (full-time hourly store associates only)
• 1 paid personal holiday of associate's choice and Volunteer Time Off program
• Medical, dental, vision, life and other insurance plans (subject to eligibility criteria)

Equal Employment Opportunity:

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting to a Site Leader, OAs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. You will accomplish a variety of operations responsibilities including picking, packing, receiving product both within our site and accompanying kitchen (if applicable), and working with our partner drivers.

Customers turn to Gopuff to provide their everyday essentialsday and night, rain or shine. We're assembling a team of thinkers, dreamers, and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

Responsibilities:

• Pick and pack items for dispatch to customers
• Receive and unpack pallets of product from vendors, ensure physical inventory count matches purchase order/invoice, and resolve discrepancies
• Manage inventory and re-shelving of canceled orders
• Clean and organize sales floor and overall facility
• Manage waste and spoilage through strict compliance with FIFO practice
• Contact customer for substituted or out-of-stock items
• Handle, scan and move product in a safe and well-organized manner
• Stand, push, pull, squat, bend, reach and walk during shifts
• Use carts, pallet jacks, dollies and other equipment to move product
• Handle products that may contain tobacco, nicotine, and/or alcohol
• Work in freezer locations periodically throughout shifts
• Capability to walk several flights of steps periodically throughout the day
• Prepare quality beverages and food menu items for all customers by observing all recipes and presentation standards
• Ensure accuracy of all food and beverage packaged for delivery
• Follow health, safety and sanitation guidelines for all products
• Receive and put away order/invoice, and resolve discrepancies when they do not match expiration requirements
• Maintain Kitchen Facility organization and standards to ensure resources can be accessed while managing waste and spoilage through mindful pouring and food preparation
• Prepare, package and stage/handoff orders

Qualifications:

• High School Diploma or GED Equivalent
• Experience working in a restaurant or retail environment (preferred, not required)
• The ability to work a fluid schedule and be available during peak shifts (1st, 2nd, 3rd shifts)
• General working knowledge of basic web-based software applications (e.g. Google G-Suite)
• Stand and walk for the duration of an assigned shift
• Lift up to 49 pounds
• Available to work flexible hours that may include mornings, evenings, weekends, nights and holidays

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get itstuff happens. But that's where we come in, delivering all your wants and needs in just minutes. And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world. Like what you're hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

Salary Range $23.00 - $34.50/hr

Location: Lynn, MA (PriceRite of Lynn)

At Price Rite, our purpose is to care deeply about people, helping them to eat well and be happy! We want everything you do as a Price Rite Team Member to support that purpose and our overall values.

On your journey at Price Rite, you will learn a variety of departments, and skills necessary to be successful in retail grocery. Whether you are looking for a long-term career, or with Price Rite for summer work, we believe in cross training our team to allow us to deliver an outstanding shopping experience to our customers.

To support our purpose, we have established our Service Priorities to help empower our team to meet our customer needs on a daily basis. Our service priorities are:

• Safety
• Friendliness
• Presentation
• Efficiency

Working at Price Rite is more than a job or career, it's a rewarding experience. Price Rite offers many great perks and benefits for their team; opportunities to give back to the community in which we serve and cost saving programs designed to save you money, work/life balance, recognition and many other programs making Price Rite a great place to work and build a career.

Job Summary: Manages the performance of all aspects of Front End Operations, including cash management, bookkeeping, front-end service, and payroll. Coordinates community and store event programs throughout the store.

Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following:

• Directly supervises cashiers, bookkeepers, front-end supervisors.
• Associate Degree (A.A.) from two-year College or university; Five (5) years related experience and/or training; or equivalent combination of education and experience. Computer skills a must. Background in store operations and work scheduling required.
• Ability to read and interpret general business reports, technical procedures, or governmental regulations.
• Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• While performing the duties of this job, the associate is regularly required to sit and talk or hear. The associate if frequently required to walk, stand for a minimum of 4 hours and sit. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate.

Essential Job Functions: Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed below. These functions include, but are not limited to, the following:

• Maintains security of all store systems, including IBM, Wakefern Applications, IBM and DSD.
• Ensure proper maintenance of job-related equipment and proper usage.
• Reviews and performs the necessary corrective action for the following areas: Transaction journals, check override reports, negative entries, cash control, refunds, promotions, mystery shopping, and Front End Culture standards.
• Maintains all Shrink Initiatives.
• Ensure that all Host Trax and Smart Store procedures are followed.
• Achieve or surpass department productivity and payroll goals.
• Submission of reports to store and corporate management for key indicators.
• Ensures all company policies such as check cashing, refunds, exchanges, and gift certificates are administered as per company policy.
• Ensure compliance with Wakefern Food Corporation, state and company QA and sanitation standards.
• Maintain cash handling procedures.
• Recruiting, training and development of all department personnel.
• Manage others and adhere to company Human Resources and Personnel policies and procedures as well as state and federal labor laws.
• Insures all training programs for front-end personnel, bookkeeping, and payroll are administered and documented.
• Troubleshoot system/hardware issues as they pertain to operations.
• Communicate to store management and corporate staff on any issues affecting front-end operations.
• Counsel associates who do not meet performance standards.
• Ensure customer satisfaction by providing superior service level.
• Educate customers with proper signage concerning events and programs.
• Analyze financial and operational processes for cost savings.
• Meet financial goals as outlined in annual budget.
• Handle customer complaints as per company standards.
• Has a Company recognized Food Safety Certification and/ or can successfully complete training to receive and maintain a Company recognized Food Safety Certification.
• Other duties as assigned

Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.

Job Opportunity: VP – P&C Insurance Technology Delivery (U.S. Operations)

We are seeking a dynamic and accomplished VP – P&C Insurance Technology Delivery to lead large-scale technology delivery, client engagement, and capability expansion across our U.S. operations. This executive role demands a visionary leader with deep P&C expertise, strong delivery governance, and the ability to drive innovation, business growth, and exceptional client value.

Technical Excellence & Governance

Lead and guide platform implementations across Guidewire, Duck Creek, and other P&C products.

• Define and implement strong SDLC, release, and configuration management processes.
• Govern audits, certifications, compliance assessments, and risk controls.
• Evaluate emerging tools and technologies shaping the P&C insurance landscape.
• Support teams in defining robust technology architectures and participate in client ARBs.

Client Engagement & Business Growth

• Serve as the primary onshore executive partner for senior client stakeholders.
• Collaborate with sales and account leadership to drive revenue growth and profitability.
• Lead RFI/RFP responses, solution demos, POCs, and client governance forums.
• Own operational KPIs spanning client satisfaction, financial outcomes, and team performance.
• Create POVs and proactive strategic recommendations for quarterly/monthly client governance.

Onshore–Offshore Delivery Management

• Oversee seamless delivery across global/offshore teams with mature governance models.
• Manage staffing, talent fulfillment, and visa readiness for large programs.
• Drive Agile methodology adoption and engineering best practices.
• Lead Managed Services engagements across Applications and Infrastructure domains.

Additional Executive Responsibilities

Strategic Leadership & Portfolio Management

• Direct strategic product and platform builds aligned with client and organizational priorities.
• Lead diverse delivery portfolios across high-value strategic accounts.
• Develop and execute scalable, future-ready technology strategies.
• Track performance metrics, budgets, staffing plans, and resource optimization.
• Govern large-scale greenfield, modernization, and legacy transformation initiatives.

Capability Development & Leadership

• Establish and scale onshore technology consulting and delivery capability.
• Hire, mentor, and lead senior leaders and cross-functional teams.
• Define organizational structures, drive career growth, and manage performance.
• Build and nurture Communities of Practice (CoPs) across engineering, analysis, and quality.
• Promote continuous learning, innovation, and knowledge sharing.

Stakeholder Management & Collaboration

• Advise senior leadership on technology strategy and delivery excellence.
• Work closely with ADM/AMS teams to identify product gaps and market opportunities.
• Contribute to building strategic offerings and go-to-market initiatives.
• Foster innovation and operational efficiency through close partnership with internal and external stakeholders.

Must-Have Qualifications

• B.Tech./B.E. or M.Tech./M.E. from a recognized institution.
• 25+ years of IT services experience across applications and infrastructure delivery.
• 15+ years working with P&C insurance clients (Specialty or Large Commercial preferred).
• Proven leadership of large, complex client delivery engagements.
• Strong expertise in AWS or Azure cloud environments.
• Deep knowledge of Agile delivery and global delivery frameworks.
• Excellent communication, executive presence, and stakeholder management skills.

Required Qualifications

• Experience with Guidewire, Duck Creek, and other core P&C platforms.
• Leadership of small to very large delivery teams in hybrid/onshore–offshore models.
• Exposure to digital transformation, data analytics, and emerging insurance technologies.