Sales Jobs in Lighthouse Point, FL

Company Description

Proworks Distributors Inc., specializes in providing high-quality flooring and related services to commercial, residential, and marine markets throughout South Florida. Established in 1999 as a family-owned business, the company operates from its showroom and warehouse in Pompano Beach, offering an extensive selection of products such as luxury vinyl flooring, cabinetry, carpets, and millwork. Proworks caters to both trade professionals and the retail public, offering wholesale rates to flooring contractors and designers. Services include flooring installation, custom area rug fabrication, marine carpet installation, and flooring repairs. They are committed to quality craftsmanship and customer satisfaction.

Role Description

This is a full-time, on-site role in Pompano Beach, FL for a Marketing Advertising Specialist. The role includes developing and managing social media campaigns, creating advertising materials, and supporting brand development. Additional responsibilities involve executing marketing strategies to promote the company’s products and services, identifying sales opportunities, and communicating effectively with customers to enhance their overall experience. The Marketing Advertising Specialist will collaborate with internal teams to ensure cohesive brand messaging and relevant product sales.

Key Responsibilities

• Create, manage, and optimize Shopify accounts, including product listings, inventory control, and sales performance
• Design marketing assets using Canva and Adobe Photoshop
• Produce dynamic video content for social media and digital campaigns
• Manage and grow all social media platforms, including - META Business Suite, Facebook, Instagram, LinkedIn and TikTok
• Oversee all company websites and domains, including - Content updates and edits and coordinating with website management and development companies
• Develop and execute print and digital advertising campaigns
• Create marketing materials for product promotion, branding, and sales initiatives
• Manage email marketing campaigns and customer outreach
• Plan and execute SMS/text marketing campaigns
• Assist with WhatsApp advertising and messaging strategies
• Develop and implement SEO growth strategies
• Manage and optimize Google Ads / Google AdWords campaigns
• Execute geo-fencing advertising initiatives
• Support overall marketing strategy, campaign growth, and brand awareness

Qualifications

• Proven experience in marketing, advertising, or digital media
• Proficiency in Canva and Adobe Photoshop (required)
• Strong experience with Shopify and e-commerce management
• Skilled in social media management and content creation
• Experience with SEO, Google Ads, and digital advertising platforms
• Ability to manage multiple projects and meet deadlines
• Strong communication and organizational skills
• Creative, self-motivated, and detail-oriented
• Must be able to work on-site in Pompano Beach, FL

Compensation & Benefits

• Salary: $55,000 – $65,000 per year (based on experience)
• Full-time, in-house position M-F 830AM-430PM
• 401(k)
• Paid vacation and sick days
• Opportunity to grow with a fast-moving, expanding company

Job Summary:

This is an on-site role located in Boca Raton, FL. Minimum 3 days a week with the potential for 5 (one weekend day a must).

Key Responsibilities:

• Provide exceptional customer service and enhance the shopping experience.
• Assist in managing store operations, including merchandising and inventory management.
• Collaborate with team members to achieve sales goals and maintain a positive work environment.
• Stay informed about fashion trends to assist customers with product recommendations.
• Train and mentor junior associates to foster team development and enhance store performance.

Qualifications:

• Has retail experience.
• Team player
• Loves working with people
• Fashion obsessed
• Excellent communication, leadership, and customer service skills
• Ability to multitask, prioritize responsibilities, and work well under pressure
• Email your resume to: 

Job Title: Ecommerce Manager – Walmart & Amazon Canada (SWISSGEAR)

No Agencies or contractors — this is a full-time, in-house role.

Location: Pompano Beach, FL

Reports To: Vice President of eCommerce

Salary Range: $70,000-$90,000 + Bonus

About Us

Group III International is the exclusive North American licensee for SWISSGEAR and WENGER, designing and distributing trusted travel gear across major retail and digital marketplaces. Our eCommerce team owns the performance, profitability, and digital shelf execution of our brands across Walmart, Amazon, and other strategic partners.

About the Role

This role is the digital owner of assigned marketplace channels, with primary responsibility for Walmart (1P and 3P/WFS) and Amazon Vendor Central Canada. You will own how products are assorted, priced, merchandised, and scaled, with clear accountability for revenue growth, inventory health, and profitability.

This is not a logistics or order-entry role. Success requires a strong analytical and commercial mindset, with a clear understanding of how program selection, fees, funding, and pricing decisions directly impact margin. As the business evolves, this role may take on additional marketplace accounts.

Key Responsibilities

Marketplace Business Ownership

• Own day-to-day performance and growth strategy for Walmart and Amazon Canada marketplaces
• Drive revenue, conversion, and digital shelf visibility across priority SKUs
• Build strong merchant and platform relationships to support promotional and growth initiatives

Assortment, Pricing & Margin Management

• Own marketplace assortment planning, determining which SKUs to list, scale, suppress, or exit
• Make pricing and program decisions (1P vs 3P/WFS, DI vs Domestic) with full awareness of fees, allowances, and margin impact
• Evaluate SKU-level contribution margin to balance growth and profitability

Inventory Forecasting & Operational Readiness

• Forecast demand and manage weeks-on-hand targets across large SKU assortments
• Partner with supply chain teams to align inventory flow with sales and promotional plans
• Proactively resolve OTIF issues, chargebacks, shortages, suppressions, and compliance risks

Digital Merchandising & Content Execution

• Own PDP quality, listings, imagery, copy, A+ content, and brand shop execution
• Ensure accuracy, compliance, and conversion optimization across marketplaces
• Partner with Creative and Product teams to elevate digital shelf execution

Data Analysis & Reporting

• Analyze SKU-level performance, sell-through, inventory efficiency, and margin
• Build and maintain Excel-based models to support forecasting, pricing, and assortment decisions
• Deliver weekly and monthly performance recaps with clear insights and action plans

Retail Media & Cross-Functional Collaboration

• Partner with internal paid media teams to align retail media investment with priority SKUs
• Support promotional calendars through pricing strategy and merchandising readiness
• Surface marketplace insights to inform future product and assortment planning

What Success Looks Like

• Profitable revenue growth across Walmart and Amazon Canada
• Healthy inventory turns and reduced aged inventory
• Strong digital shelf execution across priority assortments
• Clear ownership and accountability for marketplace performance

About You

• 3+ years owning sales performance for one or more major eCommerce marketplaces
• Hands-on experience with Walmart Retail Link, Supplier Center, Item 360, and WFS
• Experience with Amazon Vendor Central (US or Canada)
• Strong understanding of marketplace fees, funding, and margin drivers
• Advanced Excel proficiency required (pivot tables, VLOOKUP, XLOOKUP, forecasting models, IFERROR)
• Analytical, commercially minded, and comfortable making data-driven trade-offs
• Highly organized with strong attention to detail

Important Clarifier

This role is intended for candidates who have owned a marketplace channel or category end-to-end and are comfortable making decisions that directly impact assortment, pricing, revenue, and profitability. This is not a warehouse or logistics-focused position.

Company Overview

At Group III International, you will be part of a high-growth business pushing category innovation and premium brand presence across key retail and digital channels. Our culture values curiosity, fresh ideas, data-driven insights, and strong cross-functional teamwork. Your contributions will directly shape SwissGear and Wenger’s success across the digital landscape.

The Sr. Director of Marketing for Pet Supermarket will be a growth-focused, hands-on leader responsible for driving new customer acquisition and digital revenue through high-performing media strategies. Reporting directly to the CEO, this role will own all performance marketing channels—including Loyalty programs, social media, paid search, paid social, affiliate, influencer, and display—while partnering closely with eCommerce and Loyalty teams to convert digital traffic into loyal customers.  

This role will develop strategic marketing programs that increase brand awareness, develop new brands for our growing portfolio, develop products for existing and new market segments and channels, and oversee marketing communications and the marketing team development and budgets. They will also be responsible for developing creative, innovative ideas and identifying brand opportunities that drive the business forward in an inspiring fashion. 

Key Responsibilities:

Vision, Strategy, and Leadership  

·        Own the strategy, execution, and optimization of paid media channels (Search, Shopping, Paid Social, Display, Affiliate, Influencer).

·        Identify challenges and emerging issues faced by the organization, working with leadership team and staff to recognize internal and external marketing and communications opportunities and solutions, and define and execute appropriate strategies to support them  

·        Oversee Loyalty and partner closely with eCommerce to ensure seamless conversion, nurture and retention journeys.

·        Oversee Social Media Specialists to align organic content strategy with strategic messaging, business goals and paid campaigns.

·        Direct the efforts of the Digital Strategist to ensure SEO and SEM are optimized for growth.

·        Work cross-functionally with Merchandising, Creative, and Store Ops to synchronize digital and in-store campaigns.

·        Test and scale emerging platforms, tools, and acquisition tactics that contribute to     measurable ROI.

·        Establish KPI dashboards and campaign reporting frameworks for media performance and customer acquisition.

·        Manage day-to-day paid media budgets and pacing to deliver CAC, ROAS, and revenue targets.

Qualifications:

·        Extensive experience in marketing, preferably within the pet industry: 3+ years of experience in senior marketing roles, with a strong understanding of pet owner behavior and industry trends to translate into driving foot traffic and sales growth.

·         6–8+ years of experience in digital marketing, with a strong focus on paid media, acquisition strategy, and cross-functional leadership.

·        Excellent leadership, communication, and collaboration skills: Ability to lead teams, present findings to stakeholders, and foster strong working relationships across departments.

·        Experience managing internal team members or agencies and scaling digital operations over time.

·        Proven track record of developing and executing successful marketing strategies: Demonstrated ability to drive brand growth, achieve business objectives, and improve customer journey.

·        Proficiency in digital marketing, including creative use of social media, influencers and other affiliates and grass-roots marketing campaigns that tap into local communities. Understanding value proposition of various platforms to reach and engage pet owners.

·        Hands-on experience with performance reporting, attribution tools, and budget accountability.

·        Deep expertise in paid search and SEO strategies, with a proven ability to drive traffic and conversion.

·        Ability to operate creatively within budgets and manage multi-channel resource allocations accordingly.

·        Strong strategic and analytical thinking skills: Ability to analyze complex data, develop data-driven strategies, and make informed decisions.

·        Passion for pets and a genuine interest in their well-being: Crucial for creating authentic messaging that resonates with pet owners.

• This role requires a combination of strategic vision, marketing expertise, leadership skills, and a deep understanding of the pet industry and pet owner behavior.

Seeking Director of National Accounts. The ideal candidate for consideration will be located either in Plantation, FL or work remotely within a market with a major air hub. Must be able to identify and qualify new accounts that will produce groups of over 100 rooms per night that generate maximum revenue for the resort as well as manage existing account base to increase sales through repeat business in assigned Geographic Markets. Sales manager must meet and exceed goals of revenue and room night production as well as sales activity goals outlined in annual marketing plan.

Key Responsibilities

• Solicit business from new and existing accounts
• Write and negotiate contracts through E-Proposal
• Plan and conduct creative site inspections on Island
• Attends major travel functions to promote sales for the hotel
• Plans and executes sales trips to major market areas
• Accurately turn over file to conference planning execute the program
• Attend groups pre-con and follow up post-convention to secure repeat business opportunities
• Sales calls and presentations to existing key and targeted accounts
• Organize and/or attend Familiarization trips to the island for targeted accounts
• Contracting and developing relationships client relationships
• Taking an entrepreneurial approach to dynamically leveraging relationships
• Representing Atlantis, Paradise Island at domestic trade shows
• Identifying and profiling new market opportunities
• Maintaining rate integrity and maximizing yield opportunities in cooperation with revenue management
• Produces and implements action plans to ensure revenue budget objectives are achieved
• Procures new and repeat business for the resort by maintaining contact with planners’ decision makers and account executives within the assigned account base
• Maximize revenue opportunities through yield management and room inventory control of the group ceilings
• Negotiates and contracts group blocks and associated conference space
• Monitors competitor activities and understands their strengths and weaknesses
• Maintains close relations with key third parties, travel companies and representation firms

Financial Responsibilities:

• Assist in the preparation of the annual budget
• Monitor, analyze and report variations from the budget
• Works within the Department’s expenses
• Makes pricing decisions

Position Requirements:

• Large resort or convention center background
• Have strong experience in promoting and marketing destinations and venues to international markets
• Exceptional planning and attention to detail
• Dynamic and entrepreneurial
• Very strong sales and networking ability
• Understand and apply yield and revenue technique

About The Company:

Atlantis Paradise Island, a lush, oceanside resort located on Paradise Island in The Bahamas, is a dynamic destination that launched 25 years ago as a first-of-its-kind modern marvel of nature and engineering. Bahamian culture and the spirit of Atlantis’ more than 5,000 beloved team members are the heart and soul of this legendary resort. The immersive programming connects guests to the rich history, art, people, food, and festivities of The Bahamas while remaining dedicated to sustainability and environmental conservation.

Atlantis features five unique lodging options with a total of 3,800+ rooms: the grand iconic towers of recently renovated The Royal, family-friendly accommodations at The Coral, water-side villas at Harborside Resort, all-suite luxury accommodations at The Cove, and residential-style accommodations with full kitchens at The Reef. In 2024, in partnership with Groot Hospitality, Atlantis will open a new resort, Somewhere Else, at the former location of The Beach.

Somewhere Else, Atlantis Paradise Island’s new lifestyle hotel, will feature over 400 guestrooms and suites alongside an array of vibrant, top-tier dining venues, lushly landscaped grounds, an oceanfront beach, multiple pools and recreation areas, luxury amenities and live entertainment. An atmosphere of tropical modernism will be seen and felt throughout the resort. Guests can also enjoy outdoor gaming at the pool Somewhere Else will share services with Atlantis and guests of Somewhere Else will have access to the amenities at Atlantis.

Atlantis is centered around Aquaventure, an innovative, 141-acre waterscape of thrilling slides and river rides, eleven pools, and five miles of white sand beaches. Home to the largest open-air marine habitat in the world, over 50,000 marine animals from 250 species make their home in natural ocean-fed environments. With its unparalleled meeting and convention space, the well-appointed Atlantis Marina with 63 slips overlooking Marina Village and more, the Atlantis experiences are endless and unique to each traveler. Additional resort amenities include the 30,000 sq ft tranquil Mandara Spa, state-of-the-art fitness center and wellness programs, outdoor tennis and basketball courts, a 400-seat movie theatre, Atlantis Kids Adventures (AKA) for children ages 3-12, gaming arcade and CRUSH, a nightclub for teens. Jokers Comedy and Night Club offers nightly entertainment and live music. The resort is also home to an award-winning 18-hole golf course designed by Tom Weiskopf, the renowned Atlantis Casino, duty-free shopping, and restaurants and lounges with celebrity chef culinary masterpieces, including Fish by José Andrés, Nobu, by Nobu Matsuhisa, Paranza by Michael White and Olives, by Todd English. Guests of Atlantis Paradise Island have exclusive access to unforgettable excursions led by local partners including Pieces of 8 boat tours, Tropic Ocean Airways and Coco Bahama Seaplanes. Day trips to The Bahamas’ out islands of Exuma and Eleuthera to swim with nurse sharks or feed iguanas in their natural habitats are a few of many BahamasAtHeart itineraries travelers can discover.

In 2022, the 65,000 sq ft Atlantis Casino will undergo a décor refresh that will include modern finishes, shimmering textures and celestial fixtures, offering an ever grander and more elegant sense of space.

Atlantis has committed to a meaningful connection with the ocean, marine life, sustainability, and environmental stewardship through its purpose-led efforts with Dolphin Cay and the Atlantis Blue Project Foundation (ABPF). Founded in 2007, Dolphin Cay, the resort's 14-acre marine mammal habitat, is an advanced marine education center and animal rescue rehabilitation hospital whose first residents include 17 rescue dolphins from Hurricane Katrina. Visitors to Dolphin Cay, one of the world's largest and most sophisticated marine-mammal habitats in the world, can participate in creative, non-disruptive, "interactions," that build real awareness, stir emotion, and help fund the resort's conservation efforts. Every visit to Dolphin Cay and each Atlantis Marine Adventure, such as snorkeling and SCUBA diving, benefits ABPF, the resort's nonprofit 501(c)3 organization dedicated to saving sea species and their extraordinary habitats throughout The Bahamas and surrounding Caribbean seas.

About Empire Medical Training

Empire Medical Training is the nation's leading provider of aesthetic, anti-aging, pain management, and functional medicine education for healthcare professionals. With nearly 30 years of experience, we deliver top-tier live and virtual training to thousands of practitioners annually across the U.S. and abroad. Our innovative learning platform, , is transforming online medical education and expanding rapidly.

Empire is a fast-growing, high-impact organization with a powerful brand presence, a strong leadership team, and an entrepreneurial culture. We are expanding globally, with strategic partnerships in Latin America, and continue to lead our industry through innovation and excellence.

We are seeking a Sales Support Specialist who thrives in a structured, fast-paced environment and enjoys supporting a high-performing sales team. This role is administrative in nature but directly connected to revenue operations and client experience.

The Sales Support Specialist will provide operational and administrative support to the Inside Sales team, ensuring accurate documentation, timely follow-up, organized CRM management, and seamless client communication.

This is not a commission-based closing role. It is a structured support position designed for someone detail-oriented, professional, and process-driven who takes pride in organization and execution.

Key Responsibilities

• Manage incoming inquiries and route appropriately to sales representatives
• Support sales team with CRM updates, documentation, and account organization
• Process enrollments, client records, and internal paperwork accurately
• Follow up with clients regarding documentation, confirmations, and logistics
• Maintain clean and updated CRM records
• Prepare internal reports and assist with tracking metrics
• Communicate professionally with healthcare professionals via phone and email
• Assist with scheduling, account notes, and sales coordination tasks
• Ensure all customer interactions align with company standards
• Identify process gaps and recommend administrative improvements

Required Qualifications

• 2+ years of experience in administrative support, client services, or sales support
• Strong organizational and documentation skills
• Experience using CRM systems (Salesforce, HubSpot, or similar preferred)
• Excellent phone etiquette and professional communication skills
• Ability to multitask and prioritize in a fast-paced office
• High attention to detail and follow-through
• Proficient in Microsoft Word and Excel
• High school diploma required (Associate’s or Bachelor’s preferred)
• Experience supporting a sales team
• Exposure to healthcare, medical education, or training environments
• Bilingual (English/Spanish) a plus
• Familiarity with revenue tracking or reporting

Employment Details

• Full-time, in-office position
• Standard business hours
• Full Benefits available for eligible employees (waiting period may apply)
• Base Pay: starting at $21/hr + Performance Incentives

Growth Opportunity

This role offers exposure to high-level sales operations and provides a pathway for advancement into Inside Sales or Account Management roles for high performers.

Apply Now

Ready to take the next step in your career? Join Empire Medical Training and help shape the future of medical education.

We invite you to visit our website to learn more about our services and impact in the industry.

We also encourage you to watch our company culture video to get a feel for our values, work environment, and team spirit.

Are you a driven, service-minded leader who knows how to inspire others and grow a business with heart?

• Keller Williams Realty in West Palm Beach is seeking a friendly, empowering Team Leader who combines clear communication, strategic thinking, and authentic care for others. This is a chance to lead with confidence and compassion—shaping the culture, growth, and future of a high-performing real estate Market Center.

Key Responsibilities:

• Recruit, coach, and retain talented real estate professionals
• Lead with empathy and clarity to build a culture of collaboration and care
• Coach agents to reach personal and financial goals
• Deliver dynamic presentations and run engaging team meetings
• Track growth metrics and lead the Market Center to profitable success
• Promote Keller Williams’ family-first, values-based culture

You Are:

• A strong communicator who connects with people naturally
• Highly competitive, but always collaborative and respectful
• A strategic leader who lifts others up through guidance and accountability
• Motivated by purpose and people—not just numbers
• Grounded in integrity, compassion, and service
• Known for mentoring, encouraging, and inspiring others to thrive

Opportunities for Growth:

• Leadership Development: Access to KW’s industry-leading leadership training
• Career Advancement: Pathways to regional and national leadership roles
• Business Coaching Certification: Grow as a coach and thought leader
• Income Potential: Competitive salary with performance-based bonus structure
• Personal Growth: Thrive in a culture that encourages balance, wellness, and family-first values

Qualifications:

• 3+ years in sales, leadership, real estate, or coaching
• Experience in recruiting, team-building, or business development
• Business-minded with a passion for people
• Florida Real Estate License (preferred or willing to obtain)

Ready to Lead with Strength and Compassion?

Event Sales Manager

About Us:

Empire Medical Training is proud to provide a position with a strong culture, high paying salary combined with bonuses and a slew of employee benefits.

Empire Medical Training is the leading education seminar provider to physicians, nurses, and other licensed healthcare professionals. With 26 years providing accredited training seminars and certification programs throughout the United States, Empire continues to shape the Aesthetics, Anti-Aging, and Pain Management fields through innovation, a full curriculum of 52+ workshops, and a faculty comprised of the most renowned medical professionals in the medical community.

Empire offers a full curriculum of hands-on training workshops in Aesthetics, Anti-Aging, Pain Management, Business & Marketing, and more. Empire also offers online to supplement CME requirements.

Our customers are healthcare professionals interested in learning specialized techniques to maximize their earning potential and their procedural skills. Some examples of the procedures taught include performing Botox injections, using Lasers, and performing epidural injections. The training programs are conducted either through live hands-on workshops offered at hotels around the country or virtually.

Job Description:

The Event Sales Manager role is a competitive position that requires excellent presentation and phone skills, as well as an outgoing personality. The candidate should be able to work independently and be self-motivated. This position is full-time and requires high energy, as it is fast-paced and team-oriented.

Deliverables and Responsibilities:

The ideal candidate is an individual seeking an established career with great income potential and can thrive in a high-energy, fast-paced environment.

• The candidate will work in the Fort Lauderdale office (local candidates only) and on-site at seminar locations throughout the country for specific day (following predetermined schedule)
• When traveling to a seminar, the employee will assist in running the event. This includes taking sign-ins, setting up the room, distributing training materials, upselling, and more. These events present a great opportunity to encourage clients to sign up for additional training. If the employee works on a weekend, they will have subsequent days off upon their return from the event.
• The job entails managing travel teams, conversing with our physician clients over the phone, discussing our training programs, upselling our courses and memberships, providing information on costs, certification methods, training locations, and more. The employee will handle both incoming and outgoing calls.
• The employee will use specific sales tools to manage the database and sales leads. They must also be meticulous in carrying out additional administrative tasks, such as recording medicine inventory, handling inbound and outbound calls and reporting, managing expenses, reporting vehicle mileage, and other related duties as required by Empire Medical Training.
• This position requires travel 1-2 weekends per month, at times working consecutive days but will be given days off following. Events typically take place on weekends from Friday to Sunday or Monday. The candidate would be traveling to seminar locations Thursday through Monday, 1-2 times per month, to host our events on-site. Time flux weekend/weekday work.

Qualifications (Education, Experience and Skills)

• The candidate must have at least 2 years of experience in sales and event management. Experience in a Trade Show setting or Event Management is a plus.
• Ability to travel (New York, Texas, Las Vegas, Orlando etc.)
• Able to lift 50-60 lbs
• Able to effectively work individually and as a team
• Able to take initiative and work in a dynamic, fast-paced environment juggling multiple priorities and deadlines
• Positive attitude and flexibility to adapt to changes
• High level of Professionalism and Integrity is a must
• Bi-lingual (English/Spanish) highly desired

Job Type: Full-time

Salary: $50,000.00 - $55,000.00 plus 5% commission & bonus structure

(A good sales employee makes over $100,000+ based on sales)

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Time flux weekend and weekday work
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Fort Lauderdale, FL 33306: Reliably commute or planning to relocate before starting work (Required)

Background checks and reference checks will be performed.

Ready to take the next step in your career? Join Empire Medical Training and help shape the future of medical education. Submit your resume and a brief cover letter outlining your relevant experience and accomplishments.

We invite you to visit our website to learn more about our services and impact in the industry.

We also encourage you to watch our company culture video to get a feel for our values, work environment, and team spirit.

If you are a numbers-driven professional who thrives in an organized and fast-paced setting, we’d love to hear from you.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

About Food For The Poor

Food For The Poor, one of the largest international relief and development organizations in the nation, does much more than feed millions of the hungry poor primarily in 17 countries of the Caribbean and Latin America. This interdenominational Christian ministry provides emergency relief assistance, clean water, medicines, educational materials, homes, support for orphans and the elder, skills training and micro-enterprise development assistance. "Join us in our mission to serve the poorest of the poor."

Overall Responsibility:

The Events Coordinator is responsible for planning, coordinating, and executing fundraising, engagement, and special events that are both financially and operationally successful. This role supports the achievement of defined fundraising goals, revenue targets, and budget objectives for assigned events while ensuring alignment with the organization’s mission, values, and vision.

Working under the direction of the Director of Special Events, the Events Coordinator supports all phases of event planning and execution, including logistics, vendor coordination, promotion, donor engagement, and post-event reporting. Events include, but are not limited to, walks/runs, elegant evening events, cocktail receptions, third-party fundraisers, and internal engagement events.

Key Responsibilities and Duties:

• Coordinate and execute fundraising and engagement events as directed by the Director of Special Events.
• Meet defined fundraising goals and revenue targets for assigned events, including gross and net revenue objectives, sponsorship goals, and participant fundraising benchmarks, in collaboration with the Director of Special Events and fundraising partners.
• Assist with the creation and distribution of event promotional materials and related correspondence.
• Promote the organization, its mission, and its programs through events, partnerships, and outreach efforts to increase visibility and support fundraising objectives.
• Develop, maintain, and manage vendor relationships, including negotiating event services, contracts, and fundraising-related agreements.
• Maintain and monitor event budgets, ensuring expenses align with approved plans and fundraising goals.
• Co-facilitate event planning meetings; prepare agendas, meeting minutes, and follow-up communications.
• Coordinate engagement activities that expand and strengthen donor and participant involvement.
• Assist fundraising teams with the development and management of event fundraising budget plans.
• Prepare, track, and update fundraising progress reports and budget reports, including performance against established goals and key metrics.
• Attend required meetings and participate in organization-wide event planning and coordination activities.
• Travel to local and out-of-area events, using a personal vehicle, rental car, and/or company-owned vehicle as required.
• Perform other job-related duties as assigned to support the Special Events and Fundraising functions.

Education and Certifications:

Associate degree or completion of two years of college in a relevant field required.

Experience:

Minimum of two (2) years of experience in fundraising, marketing, sales, public relations, or event coordination required.

Demonstrated experience supporting or executing a wide range of fundraising and engagement events.

Nonprofit and/or major gifts event experience preferred.

Skills and Competencies:

• Strong organizational, time-management, and coordination skills.
• Excellent verbal and written communication skills.
• Detail-oriented with the ability to manage multiple priorities simultaneously.
• Strong interpersonal skills, including professionalism, diplomacy, and donor interaction.
• Creative, self-motivated, and solution-oriented.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and database systems.
• Internet, social media, and online research proficiency; familiarity with online fundraising tools preferred.
• Knowledge of special event fundraising, including auctions and peer-to-peer fundraising.
• Ability to perform effectively under pressure and remain calm in fast-paced, event-driven environments.
• Flexibility to work evenings, weekends, and travel as required.
• Valid driver’s license with appropriate automobile insurance and a satisfactory driving record.

Work Environment Requirements

This position requires the ability to sit, stand, walk, bend, reach, lift, and carry materials related to event setup and execution. The role may involve lifting and carrying event materials of varying weights, standing for extended periods, and working in diverse environments, including indoor and outdoor event settings. Exposure to varying temperatures, travel, and driving are required as part of event support responsibilities.

Bet-David Consulting (BDC) serves over 10,000+ entrepreneurs across 60+ countries through business consulting, media, and technology. Our clients do not just purchase services — they invest in growth, transformation, and belief.

Reporting to the General Manager of BDC, the Customer Experience (CX) Manager will architect and operationalize a world-class “surprise and delight” function that turns customers into raving fans. This is not a support role. This is a brand-defining role.

You will monitor feedback in real time, respond authentically to criticism, celebrate wins publicly, proactively reach out to customers, and design unexpected experiences that deepen loyalty and advocacy. The successful candidate will have the opportunity to work across our integrated lines of business including BDC (with over 10,000 clients globally), Valuetainment Media (hosting renowned celebrities and achieving 1.6 B views per quarter), and Minnect (with over 160k users).

Job Responsibilities

Voice of the Customer (VoC)

• Design and manage a centralized customer feedback loop across BDC, Valuetainment, and Minnect
• Monitor NPS, reviews, testimonials, surveys, social media, event feedback, and direct client communications
• Identify themes and translate feedback into executive insights and action plans
• Build dashboards and reporting cadences for leadership

Surprise & Delight Strategy

• Create and execute proactive moments for clients (e.g. unexpected gifts, personalized messages, milestone celebrations, handwritten notes, surprise upgrades, etc.)
• Develop scalable playbooks for high-impact, low-cost loyalty moments
• Partner with the Events, Marketing, and Product teams to embed experiential excellence across the customer journey

Authentic Response & Reputation Management

• Personally respond to customer praise and criticism with empathy and brand voice alignment
• Turn detractors into advocates through thoughtful resolution
• Protect and elevate brand reputation across platforms

Proactive Outreach & Relationship Building

• Conduct surprise check-ins with clients and prospects
• Identify at-risk accounts before churn occurs
• Create structured touchpoint rhythms for high-value clients
• Gether qualitative insights directly from customers

Build the Function

• Establish CX SOPs, systems, and tools
• Define KPIs (e.g. NPS, CSAT, retention, referral rate, lifetime value)
• Hire and build a high-performance CX team as scale demands
• Partner cross-functionally with Sales, Marketing, Product, and Operations

What Success Looks Like (Year 1)

The Customer Experience (CX) Manager will be evaluated on outcomes, not activity, including:

• Measurable increase in NPS and client retention
• Decrease in response time to customer feedback
• Documented “surprise & delight” stories shared across the organization
• Clear VoC reporting embedded into executive decision-making
• A scalable CX playbook ready for team expansion

Required Experience & Capabilities

Required

• 5+ years in Customer Experience, Customer Success, Hospitality, Brand Experience, or similar roles
• Demonstrated ability to design customer journeys and improve retention
• Exceptional written and verbal communication skills
• High emotional intelligence and conflict-resolution ability
• Highly proactive. You don’t wait for complaints
• Systems-oriented thinker who can operationalize creativity
• Entrepreneurial mindset aligned with a high-growth environment

Preferred

• Experience in consulting, media, SaaS, or high-end hospitality
• Built of scaled a CX team
• Familiarity with NPS frameworks and CRM systems

Leadership & Cultural Fit

• Thinks and acts like an owner
• Bias for action and speed
• Comfortable with transparency, debate, and direct feedback
• Obsessed with results and continuous improvement
• High standards for themselves and their team

Compensation & Growth

• Competitive base salary
• Performance-based incentives tied to retention, NPS, and referral growth
• Equity program
• Comprehensive Benefits Package including 401(k) with company match

Bet-David Consulting is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.