Sales Jobs in Forestville, CA

44 positions found

Hospital Development Coordinator
✦ New
$68,200-82,500 Yearly Salary
Santa Rosa, California 11 hours ago

DCI Donor Services

Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Sierra Donor Services is seeking a Hospital Development Coordinator to join our team. This position will be responsible for cultivating relationships with hospitals and healthcare professionals in order to promote organ donation and strengthen the partnership between our organization and hospital partners. If you have expertise in healthcare, sales/marketing, public relations, or have experience as a pharmaceutical representative, this may be an ideal position for you to help save and improve lives!

COMPANY OVERVIEW AND MISSION

Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California – and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili


With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

  • Develops and implements marketing plan that creates change in physician and hospital practice in the donor referral and family counseling processes that ultimately increases organ and tissue donation in assigned portfolio.

  • Performs quantitative and qualitative analysis of hospital market to characterize donor potential and identifies and engages decision-making individuals who can influence hospital protocols to include best demonstrated practices for donor referrals and family counseling.

  • Conducts education needs assessments for assigned hospitals and develops and implements educational plan.4. Establishes multi-disciplinary councils within assigned hospitals, using peer level influence in order to forge a consensus about standards of practice for the donor referral and family counseling and request process. Identifies decision-making individuals in assigned hospitals including chairpersons of medical staff, medical executive committee, ethics and critical care committees, surgery and medicine departments, and referring physicians and nurses from trauma, neurosurgery and critical care. Conduct individual meetings and gain support from each party, guide the group discussion and outline and implement next steps.

  • Conduct field coaching and provide feedback for skill development in written and oral communications, public relations and sales and negotiation skills for clinical coordinators.

  • Utilize superior customer service skills to develop and maintain relationships with referring physicians and nursing staff and medical and executive leadership in assigned hospitals.

  • Disseminates and interprets data and research on increasing organ and tissue donation for medical academic audiences and policy review committees who can affect change in hospital standards of practice.

  • Design curriculum for and conduct professional education programs.

  • Respond to customer service-related issues in hospital portfolio with appropriate internal and external individuals and utili
  • Make policy recommendations to hospital administration to ensure hospital compliance with state and federal regulations and increase referral and improve donation outcomes.

  • Develop and conduct accredited educational programs for healthcare professionals.

  • Customize professional education materials for one on one presentations/discussions, large and small audience educational forums.

  • Support internal staff and provide guidance on hospital relationships. Develops and maintains robust hospital profiles.

  • Maintains accurate and timely documentation of all hospital development activities.

  • Performs other duties as assigned.

    PHYSICAL TRAITS: Sits stands and walks. Observes, listens, speaks with hospital staff and others. Reads, prepares and presents information. Drive to and from donor hospitals.

    QUALIFICATIONS:

    Education Required: BA or BS in business, education, public health, or health care related field.

Experience:

  • Two to four years of healthcare experience with families, counseling, bereavement and/or crisis intervention or 3-5 years of experience in hospital relations or OPO.

  • Experience with performance improvement strategies, stakeholder engagement, and project coordination is applicable.

  • Proven ability to build and maintain strategic relationships with healthcare professionals, including physicians, nurses, and hospital administrators.

  • Ability to initiate and lead multi-disciplinary teams or councils to improve hospital donation practices and family care.

  • Experience delivering hospital-based education or in-service training programs to clinical staff, including nurses, physicians, and administrators.

  • Excellent communication (verbal and written), interpersonal, and presentation skills.

Licenses/ Certifications: None

Computer Skills: Working knowledge of computers and Microsoft Office applications to include Word, PowerPoint and Excel is required.


We offer a competitive compensation package including:

  • Up to 176 hours of PTO your first year
  • Up to 72 hours of Sick Time your first year
  • Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
  • 403(b) plan with matching contribution
  • Company provided term life, AD&D, and long-term disability insurance
  • Wellness Program
  • Supplemental insurance benefits such as accident coverage and short-term disability
  • Discounts on home/auto/renter/pet insurance
  • Cell phone discounts through Verizon
  • Monthly phone stipend

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.



Compensation details: 68200-82500 Yearly Salary



PI016fe2a6d5ac-3631

permanent
Real Estate, Land Use & Business Attorney
✦ New
Salary not disclosed
Santa Rosa, California 11 hours ago

Perry, Johnson, Anderson, Miller & Moskowitz LLP

Santa Rosa, CA

Opportunity

Perry, Johnson, Anderson, Miller & Moskowitz LLP is seeking an attorney interested in building a Real Estate, Land Use, and Business law practice serving Sonoma County and the North Bay.

This position offers the opportunity to work on significant development projects, real estate transactions, and business matters while building a long-term legal career in one of Northern California's most desirable regions.

The position receives mentoring and training with Partner Martin Hirsch, whose practice focuses on real estate transactions, business transactions, and land use matters representing developers, property owners, homeowner associations, and businesses throughout Sonoma County.

This role is ideal for attorneys who want to develop a high-level real estate and land use practice advising clients on projects that shape North Bay.

Representative Work

Attorneys in this role may assist clients with matters including:

Real Estate & Development

  • Commercial and residential real estate acquisitions and sales
  • Commercial leasing and development agreements
  • Residential and mixed-use development projects
  • Vineyard and agricultural property transactions
  • Homeowner association governance and CC&Rs

Land Use & Regulatory

  • Land use entitlements and zoning approvals
  • CEQA compliance and environmental review
  • Development permits and regulatory approvals from local agencies
  • Code enforcement and abatement matters
  • Property tax counseling and appeals

Business Transactions

  • Business Entity Formation and governance
  • Business sales and acquisitions
  • Joint ventures and investment structures
  • Financing transactions and loan agreements
  • Real estate investment and development ventures

Qualifications

  • Licensed to practice law in California (required)
  • Strong legal writing and analytical skills
  • Interest in real estate development, land use, and business law
  • Ability to work collaboratively with attorneys and clients
  • Desire to build a long-term legal career in Sonoma County

Compensation: Based on experience and qualifications

$110,000 – $175,000 per year + Bonuses and performance incentives available

Benefits

  • Medical, Dental and Vision Insurance
  • Disability and Life Insurance
  • 401(k) with Profit Sharing
  • Flexible Schedule
  • Hybrid Work Environment
  • Paid Vacation and Holidays
  • Professional Development Assistance
  • Paid Continuing Legal Education and Bar Dues

Apply

Please submit resume and cover letter to:

Kate Hutchins

Legal Administrator

Perry, Johnson, Anderson, Miller & Moskowitz LLP

Not Specified
Business Development Representative
✦ New
Salary not disclosed
Santa Rosa, California 11 hours ago

POSITION SUMMARY

The Business Development Partner, internally known as the Market Director, is responsible for driving Vistage's market expansion within assigned territories by developing strategic partnerships, supporting new Chair candidates, and engaging senior executive prospects. This role plays a critical part in increasing Vistage's presence in priority markets by identifying opportunities for growth, facilitating business development initiatives, and cultivating relationships with influential business leaders and organizations.

This consultative sales leader partners closely with Vistage Chairs and internal stakeholders to identify and attract high-caliber CEOs, business owners, and executives to the Vistage community. By modeling best practices, leveraging technology, and sharing proven tools and resources, the Business Development Partner helps Chairs attract and retain exceptional members while strengthening the overall Vistage community experience.

The Business Development Partner is responsible for achieving territory growth goals aligned with Vistage's annual revenue targets. This role collaborates with multiple levels across the organization, field personnel, and Chairs to develop and execute strategies that expand Vistage's presence and support successful Chair launches.

This position reports to the Regional Senior Vice President.

THE COMPANY

Vistage is the world's largest CEO coaching and peer advisory organization for small and midsize business (SMB) leaders. We offer the most effective approach for SMB enterprises to achieve better results and grow faster and for SMB leaders to maximize their impact.

The 45,000+ members we serve are CEOs, owners and executives of SMB organizations located across the US and in 40 counties worldwide. These SMB executives spend a day or more with Vistage every month, immersing themselves in our comprehensive platform to become better leaders, make better decisions and get better results. Our platform features three core elements: valuable perspectives from a trusted group of peers, professional guidance and meeting facilitation from an accomplished business leader (the Chair), as well as deep insights from subject matter experts.

Vistage was founded more than 65 years ago, and we've grown every year since then by innovating to stay on the cutting edge of business and relentlessly delivering value to our members. Our success is demonstrated by Vistage member companies growing 2.2 times faster than non-Vistage peer companies. Learn more about .

VISTAGE EMPLOYEE LIFE

Vistage's success is anchored by a unique culture that reinforces employee commitment to the Vistage mission. It is a spirit of collective success and achievement which is also reflected in our workplace. Here's a sample of the employee experience that helps drive our success:

  • Welcome to our home. Our US headquarters sits in the heart of San Diego's UTC area. It features an open, modern aesthetic with lots of collaboration spaces and opportunities to interact with co-workers. We stay fueled up with free snacks and a weekly free lunch day, along with free lattes and nitro cold brew coffee on tap! From our San Diego base, we collaborate with colleagues based across the country and around the world.
  • We sweat the details. Our on-site gym is decked out with Peloton bikes and other top-tier fitness equipment to keep your workout challenging and fresh. Our campus also offers access to an additional gym, volleyball courts, and a scenic office park, perfect for getting in those midday steps!
  • We invest in your career. Each employee has an actionable career progression plan developed through individual collaboration with their manager. We focus on promoting from within, and employee progression plans are complemented by all-staff development days held in our state-of-the-art learning center. Employees also have access to tons of individualized development resources and a generous tuition reimbursement program.
  • We invest in you. Our employee benefits program is one of the most generous you'll find. Fully-paid healthcare is provided for employees through Aetna, along with access to company-subsidized dental, vision, and life insurance coverage available to employees at very low rates. Take care of your financial future with eligibility for 401(k) matching funds after your first month as an employee. Use the free individual investment counseling we provide to help you grow the money you've saved. You'll also start with 16 days of paid time off + 12 paid holidays per year to allow you to relax and recharge; employees receive additional annual paid days off based on tenure.
  • We keep it fun! Whether you're with us in the Padres luxury suite enjoying our summer baseball outing, unwinding during an employee happy hour, or toasting your co-workers at our epic annual holiday party, you'll see that we take having fun as seriously as helping our members succeed! The office vibe is business casual with flexible schedules and the freedom to work from home three days per if you so choose! We value mutual respect and laughter . . . we hate stiff formality. You'll have regular access to Vistage executives—our CEO even buys everyone doughnuts to fuel his informal employee chats!

Vistage's culture and sense of mission drive employee loyalty: more than half of our staff has been with the company for five years or longer. Are you ready to start your Vistage journey?

RESPONSIBILITIES

Business Development & Market Growth

  • Develop and execute strategic initiatives to increase Vistage's presence and growth in priority markets.
  • Engage C-level candidates (CEOs, Key Executives, and Business Owners) in consultative conversations and presentations to uncover their needs and connect them to the Vistage community.
  • Partner with building Chairs to identify, recruit, and enroll high-caliber members into Vistage groups.
  • Create and manage territory sales pipelines and forecasts to meet or exceed regional revenue and growth targets.
  • Utilize CRM tools (Salesforce) to manage prospect activity, track sales progress, and report on business development initiatives.

Strategic Relationship Development

  • Identify, develop, and maintain relationships with strategic partners and local centers of influence.
  • Expand Vistage's visibility through engagement with organizations such as chambers of commerce, business associations, and professional networks.
  • Build trusted relationships with senior executives and business leaders within the territory.

Event Leadership

  • Design and execute high-value executive events and business development meetings that introduce prospective members to the Vistage experience.
  • Facilitate events that showcase Vistage's value proposition and support Chair group development.
  • Collaborate with internal teams to coordinate and deliver impactful prospect engagement initiatives.

Consultative Sales & Market Strategy

  • Conduct presentations and strategic discussions with business leaders to uncover needs and demonstrate the value of the Vistage platform.
  • Partner with field management and Chairs to identify opportunities for market penetration and expansion.
  • Provide strategic recommendations to regional leadership on opportunities to maximize growth and member acquisition.
  • Lead initiatives that strengthen regional sales performance and drive sustainable market growth.

QUALIFICATIONS

  • Bachelor's degree or equivalent professional experience.
  • 7+ years of progressive experience in business development, strategic sales, or related leadership roles, with a track record of driving market growth.
  • Demonstrated success in consultative, solution-based sales within complex or professional services environments, engaging senior executives and business owners.
  • Proven ability to develop and expand a market or territory by identifying strategic opportunities and executing initiatives that drive sustained revenue growth.
  • Advanced ability to build credibility and trusted relationships with C-suite leaders and business owners, serving as a strategic advisor.
  • Proficiency in Salesforce CRM and Microsoft Office tools (Word, Excel, PowerPoint, Outlook), with the ability to leverage data to guide strategic decision-making.
  • Exceptional communication and presentation skills, with the ability to influence and inspire executive audiences.
  • Entrepreneurial mindset with strong problem-solving capabilities and the ability to navigate ambiguity while driving results.

TOTAL COMPENSATION RANGE

The expected annual pay range for this position is $140,000 – $166,200. This range includes a target annual bonus of $13,000 and target annual incentive compensation of $53,200.

JOB LOCATION

Remote in San Francisco Bay Area or Sacramento, including up to 30% travel within the region.

Not Specified
NetSuite Administrator
✦ New
Salary not disclosed
Santa Rosa, California 11 hours ago

NetSuite Business Systems Analyst – Order to Cash

Type: Contract (6+ months)

Start: February 2026

Location: Hybrid – Sunnyvale, CA (2–3 days onsite)

Interview: 2 Rounds

Role Summary

The client is seeking an experienced NetSuite Business Systems Analyst to support and enhance Order-to-Cash (O2C), Billing, Revenue Recognition, and Go-To-Market (GTM) operations. This role partners with Finance, Sales, RevOps, and IT to optimize NetSuite processes and integrations.

Key Responsibilities

Enhance and support O2C and billing processes in NetSuite, including subscription, usage-based, and one-time billing.

Configure and manage Advanced Revenue Management (ARM) in compliance with ASC 606.

Support integrations with CRM, CPQ, payment gateways, and tax systems.

Gather requirements, implement system enhancements, and support user adoption.

Align NetSuite workflows with GTM, pricing, and sales operations.

Required Qualifications

5+ years of experience as a NetSuite BSA or Consultant.

Strong expertise in O2C, Billing, Revenue Recognition (ASC 606).

Experience with NetSuite integrations across CRM, CPQ, and payment platforms.

Strong communication and problem-solving skills.

SuiteScript and SuiteFlow experience is a plus.

Not Specified
Associate Merchandise Planner
✦ New
Salary not disclosed
Santa Rosa, California 11 hours ago

Now Hiring: Associate Merchandise Planner | San Francisco (Hybrid)

Join a fast-growing retail team where planning, forecasting, and inventory optimization drive exceptional customer experiences. We're seeking an Associate Merchandise Planner to support brand planning, manage inventory flow, and partner cross-functionally to deliver business results.

Location: San Francisco (Hybrid – 2 days/week onsite; flexible July work-from-anywhere)

What You'll Do:

• Build and manage pre-season and in-season plans to meet sales and inventory goals

• Own Open-to-Buy (OTB) forecasting, including sales, receipts, and inventory adjustments

• Collaborate with Merchants, Demand Planning, and Vendors for alignment and execution

• Analyze sales trends, promotions, and product performance to drive insights

• Support new launches and key initiatives with data-backed planning

• Optimize assortment and manage overstock/liquidation strategies

What You Bring:

• 4+ years of merchandise planning or inventory planning experience

• Strong analytical mindset with advanced Excel skills

• Ability to turn data into actionable business strategies

• Excellent communication and stakeholder management skills

• Thrives in a fast-paced, collaborative environment

This is a great opportunity to work at the intersection of merchandising, operations, and analytics while driving impactful retail decisions.

Interested candidates can share their resume and availability to connect.

Not Specified
Regional Sales Manager
✦ New
Salary not disclosed
Santa Rosa, California 11 hours ago

Regional Sales Manager / Sales Manager / Sales Engineer / Area Sales Manager / Business Development Manager / Technical Sales Engineer

San Francisco Bay area ideal, to cover PACIFIC NORTHWEST - whilst covering Washington, Oregon, Idaho and Montana.

MOTION AND SERVO EXPERIENCE REQUIRED!

We are seeking a Regional Sales Manager / Sales Manager / Sales Engineer / Area Sales Manager / Business Development Manager / Technical Sales Engineer to support pre- and post-sales activities across Washington, Oregon, Idaho and Montana. The role can be based anywhere in the Northwest and requires 30–50% travel.

This position focuses on growing and supporting motion control and automation customers across multiple industries, working with both direct customers and distribution partners.

Package

Salary $140,000 - $180,000 base + Commission

Generous 401k Retirement Plan

Remote working

Insurance

Regional Sales Manager / Sales Manager / Sales Engineer / Area Sales Manager / Business Development Manager / Technical Sales Engineer Key Responsibilities:

  • Develop and execute regional sales plans to drive growth
  • Support and manage distributor, integrator, OEM, and end-user relationships
  • Execute consultative, solution-based selling at all customer levels
  • Provide strong technical and application support for motion and machine control systems
  • Generate and manage sales leads, proposals, pricing, and negotiations
  • Deliver product presentations and on-site demonstrations
  • Manage territory performance to meet strategic and financial goals

Regional Sales Manager / Sales Manager / Sales Engineer / Area Sales Manager / Business Development Manager / Technical Sales Engineer Key Requirements

  • BS/MS in Electrical or Mechanical Engineering or 10+ years of relevant sales experience
  • 10+ years of field sales experience in industrial automation or motion control
  • Strong understanding of the U.S. motion control and servo drive market and competitor offerings
  • Proven success in consultative/solution selling
  • Experience supporting multiple sales channels (distributors, system integrators, OEMs, reps)
  • Strong technical aptitude with the ability to guide customers from concept through purchase
  • Willingness to travel regularly (circa 50%) across California, Washington, Oregon, Idaho and Montana.
  • Valid driver's license and reliable transportation
Not Specified
Finance Manager
✦ New
Salary not disclosed
Santa Rosa, California 11 hours ago

Finance Consultant

Duration: 4–6 Month Contract

We're partnering with a fast-growing tech company to hire a GTM Finance Consultant to support commercial strategy during a key coverage period. This role sits at the intersection of Finance and Sales, driving insights that influence pricing, promotions, and revenue performance.

Key Responsibilities

  • Partner with Sales/GTM leaders to drive revenue and pricing decisions
  • Own and update revenue forecasts based on pipeline and market trends
  • Analyze promotions, discounts, and retail deals to assess profitability
  • Provide real-time financial insights to support fast-moving business decisions

What We're Looking For

  • Retail / Consumer Hardware experience (required) – strong understanding of retail channels, pricing, and margins
  • Experience supporting Sales or GTM teams in a finance capacity
  • Strong forecasting, modeling, and deal analysis skills
  • Ability to operate in a fast-paced, highly cross-functional environment
  • Experience with Adaptive Insights (or similar tools) is a plus
Not Specified
Legal Analyst
✦ New
🏢 Swoon
Salary not disclosed
Santa Rosa, California 11 hours ago

Commercial Legal Analyst | Leading AI Company| San Francisco, CA | Hybrid Contract — 6 Months | $55–$65/hr

About the Role

A fast-moving, high-profile AI company is hiring a Commercial Legal Analyst to support contract negotiations across the business, from NDAs and vendor agreements to complex strategic partnerships. You will work closely with teams across Sales, Finance, Marketing, and Research, gaining hands-on experience at the intersection of law, business, and technology.

This is an ideal role for someone seriously considering a career in law who is curious, highly organized, a strong writer, and eager to learn in a collaborative environment.

Responsibilities

  • Support attorneys with drafting, reviewing, and processing commercial agreements
  • Track negotiations, summarize issues, and keep contracts moving to completion
  • Partner with internal teams to gather information and support day-to-day legal workflows
  • Build, maintain, and improve legal templates, processes, and knowledge resources
  • Escalate non-standard or judgment-heavy issues to attorneys as appropriate

Qualifications

  • B.A. or B.S. completed
  • Excellent attention to detail and strong organizational skills
  • Strong writing, communication, and problem-solving ability
  • Genuine interest in law, business, and technology
  • Ability to manage multiple workstreams and exercise good judgment
  • Collaborative, low-ego, team-first mindset

Why This Role

  • Rare exposure to cutting-edge AI commercial contracts across IP, data, and research partnerships
  • Work directly alongside experienced attorneys in a high-caliber legal environment
  • Competitive hourly rate with full-time hours
  • Strong resume asset for law school applicants and early-career legal professionals

Note: This position is engaged through a workforce solutions partner and is not a direct employee role. Employment logistics, benefits, and compensation are administered by the staffing partner.

Not Specified
Forward Deployed Engineer
✦ New
Salary not disclosed
Santa Rosa, California 11 hours ago

We're working with a fast growing AI startup in SF that's hiring a Forward Deployed Engineer to help identify and build high-impact solutions across the business.

This isn't a typical engineering role.

You'll be embedded directly with teams across sales, operations, and customer experience, spotting inefficiencies and quickly building AI tools, automations, and systems to solve them.

The focus is on impact, not perfection.

What makes it interesting is the environment:

• High ownership and real business impact

• Working across multiple functions, not just engineering

• Rapid build and ship cycles where ideas go live in days

• Constant exposure to the latest AI tools and capabilities

• 14 hour days in a high-intensity environment where you move fast and see results immediately

They're looking for people who:

• Are strong technical generalists (Python, TypeScript, SQL)

• Think in terms of business outcomes, not just code

• Are comfortable building quickly and iterating in real time

• Can communicate clearly with non-technical stakeholders

• Want to work at the intersection of AI and real-world operations

SF based, in office

$140K to $200K + bonus + equity

If this sounds interesting, feel free to message me or get in touch.

Not Specified
Implementation Project Manager
✦ New
Salary not disclosed
Santa Rosa, California 11 hours ago

Project Manager I - Platform Implementation Manager - Remote - San Francisco Bay Area

Russell Tobin & Associates is currently seeking a Project Manager I. You will work for one of our well-recognized online mobile food and delivery platform clients. The ideal candidate will have 3-5 years of work experience in onboarding customers to a new software system, implementation, project management and/or account management.

Apply now for immediate consideration!

Contract: through 07/31/2026- likely to be extended

Location: Remote

Pay Rate: $38. per hour on W2

Project Manager I - Platform Implementation Manager

Remote - but would prefer to have workers local in the following locations:

Preferred Location (Preferred, in Priority) New York City, San Francisco

Secondary Location: (Open To): Phoenix, Los Angeles, Denver, Chicago

About the team Client Commerce Platform is Client's first software-as-a-service business unit – offering a suite of products and services across online ordering, branded mobile apps, loyalty solutions, and more that enable merchants (restaurants, grocers, retailers, etc.) to reach customers through their own first-party channels.

  • Within this pod, the Platform Implementation Manager (PIM) Team was created to help our merchants onboard, implement, and grow their business from day one.
  • The team supports our merchants after they sign up, through their first weeks live, and delivers top-tier service and support.

We're excited about you because...

  • Bachelor's degree or equivalent work experience 3-5 years of work experience in onboarding, implementation, project management and/or account management
  • Able to complete tasks accurately, effectively, and on time with superb attention to detail
  • Experience working successfully cross-functionally with individual contributors
  • Excellent external and internal customer presentation and communication skills
  • Tech-savvy: you are curious and able to dig into technical issues and troubleshoot merchant issues before escalating them to engineering

On a day to day, this means

  • Working closely with the sales and account management teams to get merchants set up for success from day one:
  • Setting up kick off calls and project managing the implementation of Online Ordering, mobile apps, loyalty and gift card programs for our merchants, coordinating with several internal teams to ensure merchants are using our products as soon as they sign up for it
  • Technical troubleshooting of issues (within merchants websites and internally) Educating our merchants on our products: answering \"how to" questions, proactively guiding and educating them through the transition and set up process and providing operational support during the initial weeks of our products usage
  • Collecting and registering feedback from merchants on our products

You will report to the Associate Manager, Strategy & Operations, and work within our Commerce Platform organization.

This primarily remote role, prefer someone close to one of our corporate hubs for easy co-working and collaboration across the team on occasion.

You're excited about this opportunity because you will...

  • Drive merchant onboardings & implementations with clear, concise communication.
  • Deliver strong presentations and handle merchant frustrations with grace and support.
  • Train our merchants on Client's Online Ordering product and functionality.
  • Leverage your tech-savviness and curiosity to troubleshoot merchants technical issues.
  • Become a product expert and cross-functional subject matter expert on Online Ordering.
  • Collaborate and support our sales and account management teams with their merchant implementation challenges.
  • Share product and operations feedback with our team on a regular basis to share our team's trajectory and product offerings.
  • Meet our team's high bar of internal and external service and timeline goals.
  • Highlight opportunities for leadership to improve team workflows and merchant success.
  • Be able to achieve immediate results and adapt to an evolving work environment.
  • Look for ways to improve and want to shape the direction of the company.

Must be authorized to work in the United States

Why Join?

This role offers the chance to impact financial performance, gain exposure to strong leadership principles, and grow professionally—all with competitive pay and potential for long-term engagement.

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors

Not Specified
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