Sales Jobs in Foothill Ranch, CA

The Sr Manufacturing Engineer is responsible for the technical development, oversight and improvement of manufacturing processes within the area of responsibility. This individual will lead process optimization, technical problem-solving, and cross-functional manufacturing initiatives. This role is accountable for achieving senior-level competence Plans and presents engineering program and product design reviews for compliance with engineering principles, company standards, customer contract requirements, and related specifications. Develops and requests design and specification change releases. Assesses and communicates impact of engineering initiatives to functional groups. The ideal candidate demonstrates advanced technical depth, measurable impact on production performance, and the ability to mentor mid-level and entry-level engineers while partnering with cross-functional stakeholders. This role is classified as Exempt for FLSA purposes and reports to the Engineering Manager.

Pay Range: $110,00.00 to $137,000.00 per year. Final compensation will be based on experience and qualifications.

Essential Responsibilities

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• Develop, release, and maintain detailed technical work instructions for the manufacture and repair of aerospace metallic structures and assemblies, ensuring full compliance with customer(s) engineering definition and regulatory requirements.
  
• Partner with CNC Programming group to develop and implement manufacturing plan for complex metallic machined components/assemblies.
  
• Provide advanced technical support to Quality and Operations teams to achieve site-level Safety, Cost, Quality, and Delivery (SCQD) objectives; act as a primary escalation point for complex manufacturing issues.
  
• Partner with Purchasing and Sales during the quoting process to define manufacturing approach, assess technical risk, establish labor standards, and ensure cost competitiveness.
  
• Establish and validate operational standard hours using time studies and process analysis; drive accuracy in routing and capacity planning assumptions.
  
• Review engineering drawings, specifications, and model-based definitions to ensure manufacturability; translate design requirements into controlled shop-floor documentation.
  
• Train and mentor operators and junior engineers on manufacturing methods, process controls, and quality standards; elevate overall technical capability of the team.
  
• Lead productivity and cost-reduction initiatives through Lean principles, waste elimination, and process optimization; quantify and report measurable performance improvements.
  
• Develop, validate, and industrialize manufacturing processes for new product introduction (NPI), ensuring processes meet defined capability, repeatability, and quality targets prior to production release.
  
• Evaluate nonconforming components and determine repair feasibility; develop and validate repair schemes in coordination with Engineering and Quality functions
  

The individual is required to be a supportive member of Environmental Safety & Health (ESH) and Quality System policies to provide a safe work place and eliminate conditions and behaviors which may cause work related illnesses and/or injuries while delivering quality product and services on time.

Bachelor of Science in Mechanical Engineering, Manufacturing Engineering, Chemical Engineering, Aerospace Engineering or relevant technical discipline, or HS Diploma/GED w/equivalent composite/aerospace manufacturing/repair experience. 5+ years of technical experience with composites and/or aerospace components production or repair.

Desired Characteristics

• Demonstrated experience creating, structuring, and maintaining complex multi-level Bills of Material (BOMs) for aerospace assemblies, ensuring configuration control and production readiness.
• Proven experience in the developing and implementing machining strategies of large-scale metallic aerospace structures, including fixturing for both Milling and Turning.
• Hands-on experience machining large metallic aerospace components, including process planning, tooling strategy, and dimensional validation.
• Strong proficiency in engineering drawing interpretation, including advanced Geometric Dimensioning and Tolerancing (GD&T) application and tolerance analysis.
• Working knowledge of CAD systems such as CATIA, SolidWorks, NX; ability to interrogate models to support manufacturability and tooling design decisions.
• Experience designing and validating manufacturing tooling for, including production fixtures, machining/holding fixtures and assembly aids.
• Demonstrated change management capability, including leading engineering change implementation across cross-functional teams; ability to manage risk, stakeholder alignment, and execution discipline.
• Strategic thinker capable of translating high-level engineering change initiatives into structured, tactical execution plans; analytical, data-driven, and results-oriented.
• Strong background in continuous improvement methodologies including Six Sigma, Lean Manufacturing, and ACE; proven record of measurable operational improvements.
• Excellent written and verbal communication skills with the ability to influence across organizational levels; demonstrated ability to build engagement and sustain a culture of operational excellence
• Strong familiarity with Microsoft Office products (Word, Excel, PowerPoint, etc.) required.

This position is currently accepting applications.

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Job Title: Product Manager

Location: Irvine, CA

Reports to: Director, Product Manager

FLSA Status: Exempt

About Our Organization: RIS Rx (pronounced "RISE Rx") is on a mission to make every dollar allocated for affordability count, delivering true impact for the patients and pharma manufacturers we serve. We’ve built the industry’s first real-time, pharmacist-led GTN Revenue Performance platform, restoring trust, visibility, and integrity to patient affordability.

What sets us apart? Our team combines deep pharmacy roots with cutting-edge technology, tackling patient access barriers in smarter, more human ways. Our people-first culture means you’ll find career growth, great benefits, and a supportive environment waiting for you, because we believe when people thrive, everyone wins.

Join us and help shape a better, brighter future for patient access.

Job Summary

We are seeking an experienced Product Manager to lead the vision, strategy, and execution of innovative software solutions that address key challenges in healthcare technology. This role will focus on driving patient affordability, optimizing gross-to-net (GTN) processes, and mitigating risk for pharmaceutical manufacturers. The Product Manager will serve as the bridge between business, technical, and clinical stakeholders, ensuring products deliver measurable value and align with company objectives. The ideal candidate is a strategic thinker with strong analytical skills, a proven ability to manage the full product lifecycle, and a passion for improving outcomes in the pharmaceutical and healthcare space.

Responsibilities

• Define and own the product vision, strategy, and roadmap for software solutions that address healthcare technology challenges, including patient affordability, gross-to-net (GTN) optimization, and risk mitigation for pharmaceutical manufacturers
• Translate complex business requirements into clear product specifications, user stories, and acceptance criteria for engineering teams
• Collaborate closely with engineering, pharmacists, operations, data analysts, and business stakeholders to ensure product initiatives align with company objectives and customer needs
• Drive the full product lifecycle from ideation to launch, including requirements gathering, prioritization, development, testing, release, and post-launch evaluation
• Lead backlog grooming, sprint planning, and cross-functional standups, ensuring timely delivery of high-quality product releases
• Analyze solution usage data, industry trends, and feedback to inform product decisions and identify new opportunities for innovation and differentiation
• Partner with marketing, sales, and customer implementation teams to support go-to-market activities, product positioning, and customer adoption
• Establish and track key performance indicators (KPIs) to measure product success and drive continuous improvement
• Maintain deep awareness of pharmaceutical trends, regulatory requirements, and competitive landscape to guide long-term product strategy
• Serve as the voice of the customer and ensure that product decisions balance user needs, business objectives, and technical feasibility

Skills

• 5+ years of experience in product management, preferably in healthcare technology, SaaS, or pharmaceutical services
• Experience using product management software (e.g., Jira, Aha!) to manage roadmaps, backlogs, and requirements
• Proven track record of managing software products from concept through launch and iteration
• Strong understanding of Agile/Scrum methodologies and experience working with engineering teams in iterative development environments
• Familiarity with healthcare or pharmaceutical industry processes strongly preferred
• Experience working with cloud-based platforms (AWS or similar), data analytics tools, and software development concepts
• Strong analytical skills with ability to interpret usage data, market research, and financial metrics to drive product decisions
• Excellent leadership and collaboration skills, with experience influencing stakeholders across technical and non-technical teams
• Exceptional communication skills with the ability to explain product decisions and technical trade-offs clearly to executives, customers, and development teams
• Ability to balance strategic vision with day-to-day execution and delivery in a fast-paced environment
• Strong problem-solving skills and the ability to anticipate and resolve complex product challenges

Education

• This position requires a Bachelor’s degree; MBA or advanced degree preferred

What we offer:

• Free gym membership
• Modern office
• Annual merit-based salary increases
• 401(k) with annual company match
• Medical - RIS Rx covers 100% of the employee’s base HMO medical plan
• Voluntary Dental, Vision & Life Insurance
• Flexible Savings Account (FSA)
• Paid Holidays
• Time off that grows with you:
• 3 weeks PTO 0-2 years
• 4 weeks PTO after 3+ years
• 5 weeks PTO after 5+ years
• Recognition programs that celebrate impact and results
• Mentorship and coaching opportunities
• Clear growth paths and career development support
• Fully stocked snack kitchen
• Company-paid lunches

Job Title: Loyalty Program Coordinator

Pay Rate: $26-$28/hr DOE

Duration: temp-to-hire

Location: Irvine, CA 92618 (full time onsite)

Job Summary

The Loyalty Programs Coordinator supports marketing initiatives designed to enhance customer engagement and brand loyalty. This role is primarily responsible for coordinating and administering the Marketing Development Funds (MDF) program, managing program communications, and supporting marketing and sales initiatives.

The position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously in a fast-paced environment.

The coordinator will collaborate closely with internal marketing and sales teams, customers, and third-party vendors to ensure efficient program administration, successful event execution, and high-quality customer support.

Key Responsibilities

Marketing Development Funds (MDF) Program Administration

• Manage the day-to-day administration of the MDF program, including monitoring account activity, tracking budgets, and maintaining accurate records within the MDF portal.
• Provide timely customer support and respond to inquiries related to the MDF program and participation requirements.
• Review and process pre-approval submissions and reimbursement requests to ensure compliance with program guidelines and policies.
• Collaborate with Inside Sales and National Sales Managers to allocate program budgets to key accounts and support marketing initiatives.
• Generate recurring and ad hoc reports to support program performance tracking and management decision-making.
• Assist in the annual review and update of MDF program guidelines and policies.
• Coordinate with third-party platform providers to support portal maintenance and program functionality.

Event Coordination

• Plan and coordinate logistics for customer and marketing events, including travel arrangements, itineraries, catering, and venue coordination.
• Manage internal and external meetings and events that may include up to 200+ attendees.
• Serve as an on-site host for select events and after-hours customer engagement activities.
• Work with internal teams and vendors to ensure events are executed smoothly and meet program objectives.

Administrative & Program Support

• Monitor and route incoming customer communications through phone and email channels.
• Track MDF program expenses and ensure proper approvals and documentation are obtained.
• Assist with financial reconciliation and reporting related to program expenditures.
• Maintain organized documentation and ensure accurate recordkeeping for compliance and reporting purposes.
• Provide general administrative support to the marketing team as needed.

Qualifications

Minimum Qualifications

• Strong customer service orientation with excellent written and verbal communication skills.
• High level of organization, accuracy, and attention to detail.
• Proficiency in Microsoft Office 365, particularly Excel (including PivotTables, lookup functions, and data analysis).
• Ability to manage multiple priorities and deadlines in a fast-paced environment.

Preferred Qualifications

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Experience in B2B marketing, customer loyalty programs, or channel marketing initiatives.
• Experience supporting industries such as plumbing, HVAC, construction supply, or wholesale distribution.
• Previous experience coordinating corporate or customer-facing events.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.

REQUESTING AN ACCOMODATION

Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.

PAY TRANSPARENCY POLICY STATEMENT

Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.

Seeking an experienced Director of Service Operations to lead and elevate national service performance. This role is responsible for delivering exceptional customer support, optimizing field operations, and ensuring strong alignment between internal teams and an external dealer service network.

Key Responsibilities

• Lead, mentor, and develop the service organization, including technical support, dispatch, warranty, coordination, training, and field service teams.
• Oversee national day-to-day service operations to ensure timely, high-quality customer support and field response.
• Own warranty claim processes, root-cause analysis, and corrective action initiatives to improve product reliability and customer satisfaction.
• Direct parts, dispatch, and service coordination functions to optimize scheduling, resource allocation, and issue resolution.
• Establish and lead service training programs supporting continuous development of customer service and technical personnel.
• Drive operational excellence through KPI development, performance tracking, and implementation of standardized operating procedures.
• Partner closely with engineering, production, and sales teams to translate customer feedback into product and process improvements.
• Strengthen relationships with a nationwide dealer service network, ensuring alignment on performance expectations, training, and service standards.
• Deliver executive-level reporting on service performance, trends, risks, and improvement opportunities.
• Foster a culture of accountability, collaboration, and customer-first execution across the service organization.

Qualifications & Experience

• 5–10 years of leadership experience managing service or technical support organizations within manufacturing, automotive, industrial equipment, or related technical environments.
• Demonstrated success leading cross-functional service teams in fast-paced, customer-driven organizations.
• Strong understanding of field service workflows, warranty management, parts operations, and customer service best practices.
• Proven ability to analyze performance data, establish measurable goals, and drive operational accountability.
• Excellent leadership, communication, and stakeholder influence skills.
• High emotional intelligence with a coaching-oriented leadership style.
• Technical aptitude related to electrical, mechanical, or charging systems strongly preferred.
• Passion for building scalable service organizations and delivering exceptional customer experiences.

Product Development Manager - hardgoods

This role supports the planning, development, and release of consumer-focused products within assigned categories. The Product Manager partners with cross-functional stakeholders to translate customer needs into clear product requirements, coordinate execution across teams, and help drive successful launches and ongoing product performance.

Key Responsibilities

• Contribute to category plans by helping define product direction, timelines, and release milestones.
• Research customers, competitors, and market dynamics to uncover trends, unmet needs, and product opportunities.
• Work with internal teams (e.g., sales, marketing/brand, design/creative, operations, and engineering/development) to support product creation and launch readiness.
• Help document product requirements, user needs, and feature details; maintain organized records as products progress through development.
• Coordinate launch deliverables such as imagery, product content, sales enablement materials, and channel-ready assets in partnership with creative and digital teams.
• Support SKU setup, pricing/cost inputs, assortment updates, and other lifecycle activities from introduction through end-of-life.
• Track product results post-launch, summarize insights, and recommend improvements for future iterations and releases.
• Manage multiple workstreams at once, ensuring alignment on priorities, dependencies, and deadlines.

Qualifications

• 2–3 years of experience supporting product management, product development, or category management for consumer products
• Experience collaborating with technical or development teams to define and maintain product requirements and specifications.
• Bachelor’s degree in business, marketing, economics, or a related discipline
• Strong analytical skills with the ability to synthesize qualitative feedback and quantitative data into actionable insights.
• Clear written and verbal communication skills, including comfort presenting updates to stakeholders.
• Highly organized, detail-oriented, and proactive, with strong follow-through.
• Collaborative working style and ability to build productive partnerships across functions.

The Customer Service Manager is responsible for overseeing daily customer support operations and leading a team of Customer Service Specialist for Layn USA. This role ensures high-quality service delivery, resolves escalated customer issues, and drives improvements in customer satisfaction, operational efficiency, and team performance. The Customer Service Manager provides leadership, coaching, and strategic direction to maintain a high-performing customer support team.

I. Specific Tasks, Duties and Responsibilities:

• Ensure prompt and professional resolution of customer inquiries and complaints.
• Manage complex or escalated customer issues and provide appropriate resolutions.
• Develop and maintain customer service policies, procedures, and best practices.
• Identify operational inefficiencies and implement process improvements.
• Collaborate with other departments to resolve recurring customer issues.
• Coordinate shipment of customer samples and ensure proper documentation and tracking.
• Oversee daily customer service operations across phone, email, chat, and other channels.
• Work with the operations and warehouse teams to maintain visibility of sample inventory and finished goods availability.
• Track sample requests and follow-ups through Zoho to support the commercial team’s sales activities.
• Provide ongoing coaching and professional development opportunities for team members.
• Ensure staff are knowledgeable about company products, services, and policies.
• Implement training programs to improve service quality.
• Supervise, coach, and mentor a team of customer service representatives.
• Conduct hiring, onboarding, and ongoing training for new and existing staff.
• Set performance goals and conduct regular performance evaluations.
• Foster a positive, collaborative team environment.

III. Essential Skills and Experience:

• A preferred qualification is an Associate’s Degree in Business, Management, Communications, or a related field.
• Experience in the Ingredient or Food Science Industry is a plus.
• 3–5+ years of experience in customer service, with at least 2 years in a supervisory or management role.
• Strong leadership and team management skills.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Experience with CRM platforms and customer support software a plus
• Ability to make informed operational decisions.

IV. Dimensions of Position:

Scope of Responsibility

Direct Reports: up to 6

V. Physical Requirements and Safety Considerations of the Position:

Essential Physical Job Requirements:

• Ability to sit for extended periods while working at a computer or workstation.
• Ability to use a computer, keyboard, mouse, and telephone for prolonged periods.
• Ability to communicate clearly and effectively with customers and team members in person, by phone, and through electronic communication.
• Ability to occasionally move throughout the office to support team members or attend meetings.
• Ability to read and interpret information on computer screens and written documents.
• Ability to occasionally lift or move office materials up to approximately 10–15 pounds (e.g., files, office supplies, or equipment).
• Ability to maintain focus and attention in a fast-paced customer service environment.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

About The Position

If you thrive and excel at providing high-end experiences for clients and working in a creative space, then the Showroom Design Specialist position may be the perfect fit for you. We are looking for a people-person who is motivated by creating experiences to work with clients to design custom jewelry pieces that hold significant value in their lives. This is a client-forward role that primarily involves educating clients on our custom design process through in-person appointments, email inquiries, and virtual showings. We hold high value in our excellent client experience and encourage an educational approach to custom design, as opposed to an intimidating, pushy sales experience. A strong candidate for this role will have strong written and verbal communication skills and is motivated by providing excellent client experiences and working in a team-oriented, fashion-forward atmosphere.

*Please Note* - We are looking for candidates from all professional backgrounds, so no jewelry or design background is required!

About Us

East West Gem Co. is an e-commerce and by-appointment custom jewelry company with showroom locations in New York City, Charleston, Orange County. We are a female led and operated, growing company and this role takes place at our Orange County showroom! At East West, we believe in transparent and open communication within our team and with our clients. We're looking to build on our team of self-starters, who are motivated by an environment that fosters growth and rejects micro-management. At East West, we lead with and truly believe in work-life balance and stick to a schedule of 8:30-5pm, 5 days per week. We communicate with clients strictly via email and as-needed zoom calls. There is also opportunity to travel for cross-training at our locations in New York  and Charleston!

Check out our companies @createdrings and  @eastwestgemco on Instagram and TikTok!

Job Responsibilities

- Educating and assisting clients in designing and solidifying details for custom jewelry pieces via appointment and email inquiry

- Pricing custom rings based on pricing algorithm and sending invoices to clients

- Provide excellent customer service to pre-existing and new clients

- Assisting clients with initial custom design process

- Assistance with answering Instagram DM inquiries and comments via social media platforms

- Hosting by-appointment showings

- Provide consistent feedback to team to improve the custom order experience

- Day to day showroom management and upkeep alongside of colleagues

- Must host Saturday appointments 2x per month (with an alternate week day off)

Skills Desired

- Strong written and verbal communication skills

- People-motivated attitude

- Good work ethic

- Eagerness to learn

- Polished style and demeanor

- Understanding of Google products (sheets, slides and docs)

- Knowledge of Shopify (bonus, not required)

Job Perks

- Weekly pay

- Comprehensive health, dental, and vision insurance

- Comprehensive 401K program with match

- 50% employee discount

- 13 accrued PTO days per year with increases at 2 and 5 year anniversaries

- Maternity leave, sick time, and bereavement

- Opportunity to travel to other showrooms and locations

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role:

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits:

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 0771-Tustin-ANN-Tustin, CA 92782

Position Type: Regular/Part time

Pay Range: $16.50 - $20.65 Hourly USD

Equal Employment Opportunity: The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact . The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Job Category: Stores

Requisition Number: FULLT006043

Posted: May 30, 2025

Location: PS Shops At Mission Viejo, Mission Viejo, CA 92691, USA

Join the Pacsun Community. Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear Of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.

Learn more here:

About the Job: The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's. Assistant Managers also must hold store employees accountable to following all policies and procedures.

A day in the life, what you'll be doing:

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to \"solve for yes\" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
• Delivers an engaging, positive and authentic customer experience with all customers
• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards
• Prioritizes and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
• Ensures all store associates follow all policies, procedures and all Safety Program practices
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Inspires and motivates others by consistently exhibiting core value behaviors
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

What it takes to Join:

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communications skills
• Excellent time management skills
• Proficient in math and possesses strong computer skills

Developing the Community/Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• The associate must frequently sit/stand for long periods of time and climb ladders as needed.
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
• Ability to maneuver around sales floor, stockroom and office areas.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Hotel, Airplane, and Car Travel may be required SM and above roles only.

Position Type/Expected Hours of Work:

This is a full-time position. Ability to work 32-40 hours a week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you'll focus on how to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

The community you will join at H&R Block is committed to building a connected culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

$11.00 - $27.00/Hr.

Sponsored Job #3317