Retail Sales Specialist
Job Description
Company Description
Mathew Jewelers Inc. is a family-owned and operated jewelry store with a proud history spanning over 79 years. With locations in Zelienople and Cranberry, PA, the store offers high-quality, custom-made jewelry from renowned designers like ArtCarved, Bulova watches, and Gabriel & Co. Known for exceptional personal service, Mathew Jewelers upholds a trusted tradition of meeting customers’ needs for any occasion. Guided by its mission to provide superior jewelry at affordable prices, the company is dedicated to being your jeweler through generations.
Role Description
This is a full-time on-site role for a Retail Sales Specialist at Mathew Jewelers, located in Cranberry, PA. The Retail Sales Specialist will interact with customers to provide exceptional service, answer product inquiries, and assist in selecting jewelry pieces from the extensive collection. The role includes building long-term customer relationships, maintaining in-depth product knowledge, and contributing to a welcoming store environment that reflects the company’s values.
Qualifications
- Strong interpersonal and communication skills to build relationships and effectively interact with customers and team members
- Experience in retail sales and a knack for providing excellent customer service
- Comprehensive product knowledge or a willingness to learn about fine jewelry and designers
- A friendly, professional demeanor and attention to detail to ensure a delightful shopping experience
- Ability to work collaboratively, adapt quickly, and manage time effectively in a fast-paced retail setting
- Experience in the jewelry industry or a related field is a plus
- High school diploma or equivalent; additional certifications in sales or retail are an advantage