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Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.
Why Join Platinum?
Four-Day Workweek
Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.
Uncapped Earning Potential
This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.
Ongoing Support & Resources
Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.
Cutting-Edge AI Training
Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.
Your Day-to-Day
1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.
2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.
3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.
What You’ll Enjoy
- High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
- Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
- Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
- Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
- Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
- Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.
Who Thrives Here
- Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
- Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
- Continuous Learners: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
- Flexible Travelers: You’re comfortable with overnight travel Monday–Thursday and are 18+ years old.
Ready to Take the Leap?
If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.
About Platinum
Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.
Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.
Salary Range: $17.00 - $18.00 Hourly
Position Type: Full-Time/Part-Time
Job Shift: Any
Education Level: High School
Travel Percentage: None
Category: Customer Service
DescriptionJob Title: Customer Service Representative
Department: Operations
Hiring Range: $17.00-18.00/hr. depending on store location, merit, and employee experience (may be eligible for pay increase after 90-day probationary period)
FLSA: Non-exempt (eligible for overtime)
DOL Status: Full-time and part-time available
Reports to: Store Manager
Position Summary: The Customer Service Representative (CSR) is responsible for ensuring safety, profitability, and providing excellent customer service. This is an hourly, non-exempt position that reports to the Store Manager on the maintenance and operation of the company-owned retail facility. If you enjoy working in a fast-paced, team-oriented environment, this is the job for you!
Job Requirements, Functions, and Responsibilities:
- Provide exemplary, courteous customer service and handle complaints quickly and tactfully
- Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport
- Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic
- Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below
- Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site
- Maintain proper inventory levels and shift closeouts
- Perform duties with minimal supervision, may be required to work irregular work hours
- Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters
- Comply with all company policies and procedures, including relevant governmental regulations
- Complete/attend all required employee orientations, trainings, certifications, and/or meetings
Physical Requirements:
- Ability to stand and/or walk for an entire shift
- Ability to lift and/or carry up to 60 lbs. from ground to waist level as needed (to replenish fountain syrups, stock/maintain inventory, etc.)
- Ability to lift and/or carry up to 30 lbs. from ground to overhead up to 30 minutes of shift (with appropriate safety equipment)
- Ability to push and pull with arms up to a force of 20 lbs.
- Ability to bend at waist with some twisting up to 1 hour of shift
- Ability to grasp, reach and manipulate objects with hands; work requires hand-eye coordination, including climbing a ladder to retrieve materials or place signage, up to 4 hours of shift
Working Conditions:
- Employee performs approximately 95% of duties indoors
- Exposure to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer
- Work in small spaces at times; work independently
- Work with minimal direction and periodic supervision
Equipment, Tools, and Materials:
- CSRs utilize the following electronic equipment: POS (cash register), store telephone, lottery machine, money order machine, phone card machine, EBT machine, Western Union equipment, food-preparation equipment, etc.
- Employee utilizes the following manual equipment: cleaning supplies (e.g. rubber gloves, mop, broom, degreaser/defoamer, etc.), flat cart, hand truck, grocery basket, etc.
- Employee handles liquids, cloth, plastic, glass, paper, rubber, and cleaning solvents
Qualifications:
- High School diploma or GED (preferred)
- Experience in retail sales and customer service (preferred)
- Work as scheduled and arrive on time
- Communicate (orally and in writing) in English and engage in conversation
- Perform basic arithmetic operations
- Work both independently and part of a team as necessary
K&G Petroleum/S&S Fuels is an equal opportunity employer. The company complies with all employment laws, including the Americans with Disabilities Act (ADA). If you require assistance with any part of the application process, please inform the Human Resources department.
K&G Petroleum/S&S Fuels utilizes E-Verify to confirm eligibility for employment in the United States.
Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and a desire to please. Sales continue to grow and we live to beat the rush, so come join our family today!! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you.
Job DescriptionAbout The Job
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
Advancement
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Diversity
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
Summary Statement
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
Job Requirements
You must be 16 years of age or older.
General job duties for all store team members
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
- Expedite orders to delivery vehicles and carryout customers.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
- Exposure to:
- Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
- In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
- Sudden changes in temperature in work area and while outside.
- Fumes from food odors.
- Exposure to cornmeal dust.
- Cramped quarters including walk-in cooler.
- Hot surfaces/tools from oven up to 500 degrees or higher.
- Sharp edges and moving mechanical parts.
Sensing
- Talking and hearing on telephone.
- Near and mid-range vision for most in-store tasks.
- Depth perception.
- Ability to differentiate between hot and cold surfaces.
Temperaments
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Shea Properties is always looking for talented people who are interested in beginning or continuing their careers in real estate. With a portfolio that includes 11,200 apartment units and 6 million square feet of commercial space in California, Colorado and Washingtonand an amazing pipeline of future projectsShea Properties can help you find your awesome. Our associates love the collaborative, supportive, family-friendly work environment. Our leadership team encourages input at all levels and embodies Shea's Core Values of Honesty and Integrity, Respect for Others, Teamwork and Competitive Spirit.
Job DescriptionThe Customer Service Representative coordinates and facilitates customer service requests, provides back up to team members, and completes special projects as directed by management staff. The pay range for this position is $20.00 - $24.00/hour. The Customer Service Representative is also eligible to participate in the Office Sales Bonus, Club Shea Program and the discretionary annual bonus plan. JF Shea offers a competitive benefit package including PTO, paid holidays, medical, dental, vision, 401K, disability, life insurance 35% discounted apartment (based on availability) and cell phone allowance.
The Customer Service Representative, as with all members of the Shea Properties Team, is expected to conduct himself/herself in a manner that is consistent with Shea Core Values and the Business Ethics, Employee Conduct and Confidentiality policy.
Job DutiesAnswers telephone calls and efficiently responds to resident inquires. Provides courteous customer service to residents, vendors, and general public.
Completes maintenance work orders and service requests from residents and follows through to ensure completion. Contacts residents at completion of customer service requests to ensure all issues have been resolved satisfactorily.
Coordinates requests from residents to provide specialized services such as picking up mail, watering plants and feeding pets.
Updates and maintains a directory of local services, including schools, shopping, churches, parks, restaurants, transportation, community advents, etc. Provides information to assist residents as requested.
Completes and tracks telephone calls to residents, including follow up calls, welcome calls and apartment work orders.
Maintains a supply of updated brochures with Chamber of Commerce and encourages referrals.
Creates amenities to acknowledge new babies, weddings, and any other special resident highlights as approved and directed by the Community Manager or Assistant Community Manager.
Orders tickets to events, makes restaurant reservations, orders taxis or limousines as requested by resident.
Accepts delivery of packages from UPS, Federal Express, etc. and delivers to apartment as requested by resident.
Provides referral service to outside sources for maid service, car detailers, baby sitters, etc.
Plans, organize and set up resident functions. Attends resident functions to ensure smooth implementation.
Coordinates the preparation of resident event flyers with the marketing department for email and delivery.
Communicate events through vehicles such as activity boards, building link/Action Build and social pages.
Uses computer software to develop newsletters and other communications for distribution to residents and prospective residents.
Assist with maintaining key control in accordance with company policies and procedures for all associates and vendors.
Uses designated computer software, accurately inputs data.
Sources, maintains and develops list of activity vendors (fitness classes, cooking classes, etc.) Measure success of activities through resident surveys.
Develops and maintains relationship with local businesses and vendors.
Purchase and maintain all hospitality supplies within the annual budget.
Reviews websites on a regular basis and retains pertinent articles for resident perusal.
Operates and understands YARDI, Yieldstar, AVID and all other property software.
Assist with tours and leasing apartments when directed to do so by ACM or CM.
Demonstrates the ability to handle resident complaints and direct them to the Asst. Community Manager or Community Manager when appropriate.
Performs other duties as assigned. Actual job duties and responsibilities may vary depending on the size of the community.
Technical/Professional KnowledgeDemonstrates initiative, professionalism, personal awareness, integrity and exercises confidentiality in all areas of his/her performance.
Effective written and oral communication.
Time management and organization skills.
Customer service experience required in at least one of the following industries: property management, hospitality, retail, real estate.
Familiar with Microsoft Office products (Word/Excel/Outlook), Yardi preferred.
High School Diploma or equivalent.
Work EnvironmentThe Customer Service Representative works on-site at an apartment community and interfaces with external/internal customers, residents, and vendors on a regular basis. The position work schedule varies depending on the property. Hours and scheduled varies based on the needs of the community. The position is required to work weekend days (Sat/Sun). However, the Customer Service Representative should be flexible with availability depending on the needs of the property.
Physical RequirementsWhile performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands, reach with hands and arms, stoop, kneel, talk, hear, and use a telephone and personal computer. May be required to lift and/or move up to 25 pounds. Must be able to occasionally drive during the course of work.
Shea Properties is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
EOE/M/F/D/V
Benefits:
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Training & development
Job Summary:
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities:
- Greet/meet potential members, providing a great customer experience.
- Handle front desk related tasks:
- Answering phone calls in a polite and friendly manner to assist with questions or concerns.
- Taking info calls and tours
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
- Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
- Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements:
- Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
- Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customers perspective) and works together to solve the problem.
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
- Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications:
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
Physical Demands:
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time.
Benefits:
- Dollars for Scholars Program
- Employee Appreciation Program
- Free Membership for self and one family member or friend
- Team Member Support Team
- Health, Dental and Vision Insurance
- Critical Illness Insurance
- Short Term Disability Insurance
- Accident Insurance
- Voluntary Life Insurance
- Pet Insurance
- HSA
- Advancement Opportunities
Compensation: $17.00 per hour
Join The ClubEnhancing peoples lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Were continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, theres plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!
Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. Thats where you come in. If youre looking for a place where you can make a difference in a customers life, youve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that youre making a difference on our Planet.
To find your perfect fit, search for a club opportunity near you.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Our Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week . These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment . We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for future insurance opportunities in 2026 . As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
Maintain required Property & Casualty license and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or GED equivalent
Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products
Ability to prioritize and multi-task, while navigating through multiple business applications
Ability to apply knowledge and understanding of insurance regulatory and compliance requirements
Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring
1 year of customer contact experience in a needs-based sales environment
~6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
~ US military experience through military service or a military spouse/domestic partner
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00am – 6:00pm
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Our Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week . These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment . We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members.
We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for future insurance opportunities in 2026 . As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security.
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels.
Maintain required Property & Casualty license and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or GED equivalent
Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products
Ability to prioritize and multi-task, while navigating through multiple business applications
Ability to apply knowledge and understanding of insurance regulatory and compliance requirements
Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring
1 year of customer contact experience in a needs-based sales environment
~6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face
~ US military experience through military service or a military spouse/domestic partner
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00am – 6:00pm
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
JOB DESCRIPTION
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
- Coaches and mentors the branch team by providing training on products and services.
- Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
- Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, , electronic newsletters, outbound lead sourcing, and other marketing efforts.
- Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships
- Builds role as the internal and external mortgage expert and maintains good relationships with customers.
- Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
- Bachelor's degree or equivalent work experience in sales and/or real estate
- 3+ years of mortgage lending and proven sales experience in retail banking
- Knowledge of real estate market in local area
- Excellent written and oral communication skills
- Knowledge of FHA, VA, FNMA, and FHLMC guidelines
- Bilingual in English and Spanish required. Must be able to speak, read, and write in English and Spanish.
Preferred qualifications, capabilities, and skills
- FHA/VA sales experience
- Marketing, promoting, relationship building, and consulting skills
- Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: US
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
A Day in the Life of a Senior Assistant Store Leader...
- Manage and direct a team that consists of Assistant Store Leaders and Team Leaders in setting and maintaining sales goals and standards for all associates
- Support in overseeing the total store operations within Purpose Driven Team, Customer Experience, Retail Profitability, and Customer Focused Operations
- Evaluate and resolve complex customer service issues, escalating to the Store Leader as needed
- Accountable to ensuring department is fully staffed at all times by partnering with sales leaders and Store Leader to discuss open roles and develop a strategy to include recruitment, training, and establishing bench
- Accountable to assessing associate performance and working with sales leaders and Store Leader to create development plans with a focus on promoting internal talent
- Guide, align and communicate the store business goals as well as the company mission, goals, and initiatives to all sales associates
- Establish and communicate, and manage all critical metrics and expectations within the store, including but not limited to, sales, visual standards, safety, loss prevention, human resources, payroll and scheduling budgets, and training
- Establish priorities and set direction for the store by conducting weekly walkthroughs in conjunction with the Assistant Store Leaders and Team Leaders
- Achieve established goals, identify and analyze problems, and offer solutions that produce positive results
- Coach the Assistant Store Leaders and Team Leaders within sales to create individual development plans for all team associates
- Effectively respond to and resolve all associate relations-related issues, making recommendations on the appropriate level of corrective action ensuring alignment with the Store Leader
- Communicate with the Store Leader on a regular basis and actively participate in meetings and conference calls
- Encourage and foster collaboration, cooperation, and co-ownership across all business channels
- Promote a strong sense of teamwork by working together safely, effectively, respectfully and efficiently with all associates
- Ensure all customers are provided gracious, quick and efficient service
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication
What you'll Bring to the Table...
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Strong proactive problem solving skills
- Demonstrated ability to set expectations and hold others accountable
- Strong delegation skills in support of execution and driving results
- Proven ability to build a culture focused on success and teamwork
- Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed
- Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed
We'd love to hear from you if you have...
- 3+ years customer service or retail leadership experience
- Experience with Microsoft Office, Google applications, computer systems and tablet devices
- Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekend
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This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week.
We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.
Language Requirement: Proficient level English
Preferred experience/skills:
Previous experience in customer service or sales is a plus.
Great communication skills
Ability to listen to and understand customer needs.
Good problem-solving skills
Comfortable working remotely and independently
Willingness to learn and develop new skills.
Ability to adapt to change in a dynamic environment.
If this sounds like you, we'd love to chat!
What You Can Expect:
Flexible schedule
100% Remote position (Work from home)
Hands on training
Life insurance
Health insurance reimbursement
Industry-leading resources and technology
We hope to see your application soon!
Remote working/work at home options are available for this role.
