Sales Interview Process Jobs in Usa
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As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to provide our customers with all the relevant information they need for the best experience. You'll also work on garment refill & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience.
Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities:
Customer Sales & Profit
- Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience where available, supporting them with direct customer service
- Willingness to engage and have conversations with customers to provide excellent service
- Guide customers through our fashion trends, stories & products in all areas of the store
- Ability to effectively promote and sell our products to customers
- Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives
- Representing yourself and the H&M brand positively during all customer interactions
- Support with commercial or operational actions to reach sales targets with store management team
Fashion & Trend Awareness
- Keep up-to-date with fashion scene, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc.
- Use your product & fashion knowledge to share relevant information to customers
Team & Development
- Retain and share your service, fashion and store operations knowledge and skills with colleagues
- Follow all procedures, routines, and legal requirements in all areas of the store
- Give & receive feedback with your colleagues to learn, develop & support each other
- Participate in relevant available Onboarding, introduction processes & trainings and courses relevant for your role & future development
Retail Operations/ Visual & Commercial Execution
- Complete full garment cycle from unpacking and refill to steaming and ensure good garment care
- Operate fitting room and checkout areas according to best practice & processes
- Contribute to a clean and tidy sales floor and back of house (including stockrooms)
- Support with garment presentation, execution and maintain attractive merchandise displays, clear trends & stories according to visual & commercial guidelines
- Ensure good stock levels with replenishment routines on sales floor
- Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc)
- Support with opening and closing of the store
- Following all H&S guidelines and legal requirements applicable to role and responsibilities
As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and action-oriented. You should also enjoy working in a collaborative and dynamic environment. You have sales experience working in a dynamic and collaborative environment that you can apply to your role. Experience working with customer service in fashion, retail or other service-related industries.
We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues. We are an inclusive company where you're encouraged to be yourself at work. You will have access to a large global talent community, where career growth and aspirations have no limits. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community. You'll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS.
Job Status: Hourly, Non-Exempt
EEOC Code: SLS
Compensation: Sales Associates Pay Rate $11.75 per hour
We are committed to providing reasonable accommodations for applicants with disabilities. If you require assistance or accommodation during the application or interview process, please contact us.
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
H&M is a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence, all diversity dimensions are considered in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
Starting Hourly Rate / Salario por Hora Inicial: $16.25 USD per hour
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT STYLE
A team of consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket.
A Style Consultant is passionate about strong operations and providing an incredible guest experience, that brings the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery. Style Consultants are welcoming and helpful in meeting guests needs on the sales floor and in the fitting room. Ensuring the floor is set full with the right product, accurately priced and signed on the salesfloor with the right sizes, styles, and colors.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Style Consultant can provide you with the skills and experiences of:
* Our guest service fundamentals and experience supporting a guest first culture across the store
* Retail business fundamentals including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies and basic visual merchandising
* Industry trends including style, seasonality, and brand differentiation
* Set, fill, and price the floor according to what is most important to the guest
As a Style Consultant, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Drive sales and deliver a guest ready floorpad by executing visual standards, inspirational & promotional signing, and staying knowledgeable on assortment and brand offerings to assist the guest as needed.
* Leverage store tools to understand sales, inventory ownership, & use to solve & support guest needs.
* Sort truck freight, push freight to the salesfloor, and locate merchandise in the backroom based on business needs.
* Set visual presentations & visual merchandising guides to support guest experience and sales.
* Maintain product availability and a full floorpad by executing priority fills, manual fills, & merchandising to capacity to create a guest ready floorpad.
* Execute & maintain backroom organization, inclusive of locating merchandise to support replenishment, fulfillment, & guest requests.
* Remerchandise presentations as they sell through using remerchandising best practices to deliver an inspiring shopping experience for our guest.
* Support price change processes by executing clearance merchandising best practices, inclusive of signing execution.
* Maintain and use the fitting rooms as an opportunity to welcome, inspire, and help guests.
* Support fulfillment and guest's needs by ensuring merchandise from the fitting room and guest service are worked back out to the salesfloor throughout the day.
* Always demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Thank guests and let them know we're happy they chose to shop at Target.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
*
The good news is that we have some amazing training that will help teach you everything you need to know to be a style consultant. But, there are a few skills you should have from the get-go:
* Strong interest and knowledge of apparel products and accessories
* Welcoming and helpful attitude toward all guests and other team members
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Effective communication skills
* Work both independently and with a team
* Resolve guest questions quickly
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle cash register operations as needed
* Climb up and down ladders
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds?without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Find competitive benefits from financial and education to well-being and beyond at https:///careers/benefits.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: | Pegue esta URL en su navegador preferido para obtener informacin sobre la elegibilidad de este puesto para recibir beneficios: with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to . Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lmite de solicitud.
Abacus is currently seeking sales lead generators to join our team comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day. Our lead generators act as brand ambassadors at our partner businesses by answering customer questions about our products and services and then encouraging them to schedule an appointment for estimates of these services. The ideal candidate for this role will enjoy engaging people in conversation and be driven by commission and incentives.
Schedule:
- Part-time (up to 2529 hours per week). Weekends are required, along with 23 additional weekdays. Shifts are typically 46 hours.
What's in it for me?
- Market value compensation - $20/hr
- Health, vision and dental plans for you and your family to choose from
- 401K retirement plan with company match up to 30%
- Life insurance, short-term and long-term disability
- Special program options: FSA, EAP, legal services, and identity theft
- Continuous training for your professional development
- Working in a dynamic, collaborative, and fun environment
What will I do?
- Greet customers approaching the company display to encourage them to stop and learn about the company's products and services
- Walk throughout the stores, engaging customers in conversations about their home service needs
- Explain features and benefits of the various products and services while soliciting information from the customers on their individual needs
- Schedule an appointment for one of our sales consultants to visit the customers home to provide an estimate for product and services
- Build rapport and relationships with the store's leadership team
- Attend required weekly meetings and trainings
- Represent the company professionally, honestly, and ethically
Do I have what it takes?
- Prior experience working in retail is highly desired but not required
- Required to be standing/walking or sitting for 4-8 hours at a time
- Must be outgoing, energetic, and self-motivated
- A+ communication and customer service skills
- Must have reliable transportation
- Must have the ability to use smart-phone utilizing email and text
- No HVAC or water treatment experience required
- Wrench Group and its affiliates are proud to be an equal employment opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Wrench Group and its affiliates comply with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact the company human resources office.
The Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments
A NEW CAREER POWERED BY YOU
Are you looking for a work from home career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns World's Best Workplaces , Best Company Culture, and Best Companies for Career Growth awards every year? Then a remote Licensed Property & Casualty Insurance Sales Agent position at Concentrix is just the right place for you!
As a remote Licensed Property & Casualty Insurance Sales Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as game-changers. Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great work from home opportunity that will allow you to reimagine an all-new career journey and develop friends for life at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Licensed Property & Casualty Insurance Sales Agent working from home, you will:
- Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals.
- Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication.
- Resolve questions and service issues that require a valid insurance license with professionalism and accuracy.
- Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
- Educate customers on policy options and documentation, clearly explaining the required steps or updates.
- Identify opportunities for cross-selling and upselling additional products that align with the customer's needs.
- Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
- Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
- Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Licensed Property & Casualty Insurance Sales Agent (Remote) role include:
- 1 + years of customer service and 6 months sales experience
- Active resident license to sell P&C insurance
- Verifiable High school diploma or GED
- Strong computer navigation skills and PC knowledge
- Proficiency in fast-paced multi-tasking with strong problem-solving skills
- High Speed internet (no wireless/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)
- Must reside in the United States or have a valid U.S. address for residence
WHAT'S IN IT FOR YOU
One of our company's Culture Beliefs says, We champion our people. That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
- Starting wage will be between $18 and $19 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
- Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)
- Lucrative employee referral bonus opportunities
- DailyPay enrollment option to access pay early, when you want it
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarthChampions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience with company-supplied technologies
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more
- A range of other perks and benefits
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice.
JOB AVAILABILITY
We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.
Physical and Mental Requirements
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Equal Employment Opportunity
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
- English
- Spanish
Accommodation
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
Artificial Intelligence
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
Work Authorization
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE .
Remote working/work at home options are available for this role.
Be fit. Change lives. Have fun.
If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career.
We're looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves.
Are you passionate, positive, and can talk to anyone? Do you thrive on being part of a team? Does your zest for being part of a world-class growing fitness company get you out of bed with a smile and determination to change more lives -- physically, mentally, emotionally? Do you have excellent communication skills, whether face-to-face or on paper?
Then keep reading. Here's more of what the position entails:
* Greeting everyone who enters the studio with enthusiasm, energy and knowledge
* Presenting the OTF concept to any interested consumers, also known as \"intros\"
* Working at our front desk which includes answering phones and talking to members among other tasks
* Giving studio tours
* Working hand-in-hand with trainers to guide intros through their first Orangetheory workout
* Selling memberships to help the studio thrive
* Following up on prospective clients
* Handling members' concerns in a professional and objective manner with the goal of resolution
* Participating in marketing and outreach events
* Ensuring all areas of the studio are kept clean and organized
So if you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU!
Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio's hiring manager if you are selected to move forward in the interview process.
Must be available for midday-evening and weekend hours.
Shims Bargain Inc. (dba JC Sales) is a leading full-service wholesaler serving the value, discount, convenience, distributor, and grocery classes of trade worldwide. For over 30 years, we have been the bedrock for our customers, supplying them with unmatched variety, value, and service, offering the convenience of one-stop shopping experience. We provide the widest variety of quality products at the lowest possible prices. We offer over 12,000 items with annual sales of approximately $200 million. Our commitment to our legacy and online customers' success has enabled us to be one of the top 100 largest private companies in Los Angeles and ranked 12th on the 2022 Minority-Owned Business List from the Los Angeles Business Journal.
Job Responsibilities
The Director of Sales is a senior sales leader responsible for developing and executing strategic sales plans, achieving revenue and profitability targets, managing key customer relationships, and leading the sales organization across all channels.
This position oversees four distinct sales teams: Showroom Sales, Out-of-State Sales, E-Commerce Sales, and CNC (Cash and Carry). The Director of Sales will drive sales performance, enhance customer satisfaction, improve forecasting accuracy, strengthen sales operations, and align closely with Purchasing, Operations, Accounting, and IT to support overall business objectives.
Key Responsibilities
The Director of Sales balances strategic planning with hands-on leadership to drive profitable growth.
1) Sales Strategy & Execution
- Implement a comprehensive sales strategy to achieve or exceed organizational sales and profit goals.
- Expand market share by identifying new business opportunities, target markets, and customer segments.
- Establish clear priorities and performance targets across all sales channels to ensure consistent execution.
2) Revenue Growth & Forecasting
- Own and exceed annual revenue targets and lead the organization’s sales planning process.
- Monitor sales performance and analyze trends to identify opportunities and risks.
- Provide accurate, timely reporting and forecasting to executive leadership, including performance vs. goals.
3) Team Leadership & Management (Multi-Channel)
- Build, mentor, and motivate a high-performing sales team, including Sales Managers and sales representatives.
- Set clear expectations and performance standards, provide coaching/training, and manage performance improvement.
- Promote a culture of accountability, collaboration, customer focus, and results-driven execution.
4) Sales Channel Oversight (Showroom / Out-of-State / E-Commerce / CNC)
- Showroom: Drive in-person sales performance, customer retention, and showroom customer experience.
- Out-of-State: Expand market reach through territory development and strategic customer growth.
- E-Commerce: Improve online sales performance, conversions, promotions, and customer experience in coordination with cross-functional partners.
- CNC (Cash & Carry): Optimize high-volume sales execution, speed of service, repeated purchasing, and team productivity.
5) Key Account & Relationship Management
- Build and maintain strong, long-term relationships with key customers, retailers, distributors, and strategic partners.
- Understand customer needs and deliver solutions that improve satisfaction, retention, and long-term growth.
- Manage escalations and ensure timely resolution of customer issues.
6) Discount Strategy & Negotiation
- Coordinate with internal stakeholders (Purchasing, Operations, Accounting, and IT) to implement discount strategy and pricing execution.
- Negotiate contracts, trading terms, and strategic agreements while protecting gross margin and long-term profitability.
- Ensure discounting and promotional decisions align with company goals and approved guidelines.
7) Market, Product & Competitive Expertise
- Stay current on industry patterns, market trends, customer behavior, and competitor pricing/activity.
- Use insights to improve sales execution, customer strategy, and product/category opportunities.
- Provide actionable recommendations to leadership related to market shifts and competitive positioning.
8) Cross-Functional Collaboration & Execution
- Work closely with Purchasing, Operations, Accounting, and IT to ensure seamless execution of sales initiatives.
- Align sales strategy with inventory availability, fulfillment capabilities, promotions, and operational readiness.
- Improve internal systems, process efficiency, and reporting accuracy to strengthen company performance.
Required Skills and Qualifications
Experience
- Core Experience: Minimum 10–15 years of sales experience, with 5–10 years in a senior leadership role (Sales Manager / Senior Manager / Director), preferably within a relevant industry.
- Wholesale/Retail Expertise: Extensive experience working at or directly with major retailers and clubs, including Walmart, Sam’s Club, Costco, Grocery Outlet, and Smart & Final, as well as a broad range of small to mid-sized retail establishments.
- Market Expansion: Proven track record of identifying and opening new business opportunities, entering untapped markets, and acquiring new customer segments.
- International Sales & Export: Demonstrated ability to capitalize on international opportunities, including the ability to spot global trends, target high-potential regions, and execute a comprehensive international sales plan that includes establishing global partnerships and streamlining sales strategy.
- Regulatory Knowledge: Functional understanding of export requirements, international shipping logistics, and cross-border trade compliance.
Education
- Required: Bachelor’s degree in Business Administration, Marketing, or a related field.
- Preferred: MBA or equivalent advanced degree is a strong plus.
Leadership & Strategic Thinking
- Team Development: Proven ability to lead, inspire, and develop high-performing teams while establishing a culture of accountability and teamwork across diverse sales channels.
- Business Acumen: Strong analytical skills with the ability to manage budgets, ROI, and business performance at a P&L-impact level.
- Strategic Execution: Ability to translate market insights into actionable recommendations for executive leadership regarding market shifts and competitive positioning.
Communication & Technical Skills
- Negotiation: Expert-level negotiation skills with a history of closing and managing high-value accounts and strategic agreements.
- Communication: Excellent verbal and written communication skills, including the ability to deliver professional presentations to executive stakeholders.
- Technical Proficiency: Advanced proficiency in Microsoft Office (Excel, PowerPoint, Word) and experience using ERP systems, CRM tools, and data analytics platforms to drive performance.
Employment Status:
Exempt
Job Type:
Full-Time
Work Location:
2600 S. Soto Street, Los Angeles, CA 90058
Report to:
Vice President of Sales
Pay Range:
$115,000 - $135,000 per year
Benefits:
Medical / Dental / Vision / Life Insurance / HRA / FSA / 401K / Free lunch on Fridays / Perks at Work / Company Events / Vacation / Paid Holiday / Sick Hours
Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks.
Why you should join our Sales Team:
- Competitive base salary, bonus, plus promotional incentive opportunities
- Car allowance (mileage reimbursement for candidates in CA) and cell phone provided
- Career pathing opportunities for both entry level, and experienced individuals
- Opportunity to be part of a purpose driven organization that supports communities and associates
- Specialized sales training
- Individual as well as team-based selling
- Opportunity to learn different ethnic segments
- Monthly and annual sales rewards and recognition
- Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching
This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs.
Responsibilities- Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
- Seek and qualify prospects following company account stratification goals.
- Research customer business needs and develops a mix of products and service to meet needs.
- Evaluate market trends and recommend products to customers, based on business needs and goals.
- Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
- Answer customers' questions about products, prices, availability, and product use.
- Provide product information and practical training to customer personnel.
- Drive personal vehicle to customer accounts, conventions, company meetings, etc.
- Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
- Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).
- Participate in company functions, promotions, customer visits, and customer events.
- Attend and participate in general sales and district meetings.
- Engage in ongoing training sessions.
- Assist with the training of new employees as requested.
- Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data.
- Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
- Other duties may be assigned.
Required Education/Experience: Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship.
Preferred Qualifications: Bi-Lingual, Restaurant Management, Foodservice Outside Sales, Chef Experience preferred.
Certificates, Licenses, and Registrations: Valid driver's license with a \"clean\" driving record (including no multiple DUIs within the last 2 years); Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required.
Requirement- Submit to pre-employment testing (Drug Screen, Background Check).
- Must sign Sysco Protective Covenants Agreement.
- Reside or willing to relocate to the geographical vicinity of territory.
- Basic PC skills and proficiency with MS Office.
- Ability to read, write, speak English.
- Building Trust
- Building Customer Loyalty
- Follow-up
- Sales Ability / Persuasiveness
- Managing Work
- Adaptability
- Communication
Overview: Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
Affirmative Action Statement: Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
Develop relationships with prospective First Time Buyers by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential First Time Buyer and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued First Time Buyer satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Private Office in the home for work and computer equipment Proficiency in English Proficiency in computer skills, specifically in Microsoft programs including Outlook, Excel and Team.
Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: Two years plus related face to face timeshare sales experience Experience in virtual sales methodology Successful Candidates Will Be Willing To: Work remotely from home Work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer First Time Buyer questions regarding use of properties and location amenities; make recommendations given the background information obtained on the First Time Buyer through discovery.
Follow up on referrals/leads from First Time Buyers.
Fulfill requests from First Time Buyers or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact First Time Buyers to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive First Time Buyer assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to First Time Buyers and potential First Time Buyers.
Establish trust with the prospective First Time Buyer and First Time Buyers throughout the entire sales process to build on-going rapport.
Discover the needs of prospective First Time Buyers and First Time Buyers through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective First Time Buyers and First Time Buyers current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to First Time Buyers.
Prepare for daily appointments (e.g., review tour sheet, First Time Buyer history, presentation details, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
As the Sales Manager, you will:
Always provide the highest levels of customer service to internal partners and external clients.
Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communiqu that is representative of Concord Hospitality via all avenues of communication.
Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotel.
Effectively and efficiently monitor and manage all aspects of the pre-event, event, and post-event details: Track, detail, and communicate the particulars of each assigned event and group -- including but not limited to -- room blocks, meeting space, special concessions, group history and other reports, cut-off and other key dates, contract clauses, group resumes, event orders and BEO's, billing details, and other integral aspects of groups and events.
Be willing and able to attend customer functions as needed.
Work with internal and external partners to accurately forecast group rooms and F & B revenues, as well as understand the conditions and strategies that will maximize released space and rooms and impact hotel revenues.
Gain knowledge of hotel's food and beverage products, pricing, and presentation, and learn about the hotel's function space, audio visual, and any other details related to event success.
Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord, your RVPSM, and your supervisor.
Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel's sales strategies (i.e. Marketing Plan, rates, budgeted goals, etc.). Implement these tools and resources to accomplish individual and team goals and efficiently complete job duties.
Prepared for and participate in all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.
Endeavor to work in a unified and collaborative way -- one that fosters teamwork -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team's overall goals.
Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.
Carry out any reasonable requests made by Management and seek to comply with company's policies and procedures.
Benefits of Working for Concord Hospitality
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our \"Associate First\" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---
\"We Are Concord!\" We support diversity and inclusion through our mission to be a \"Great Place to Work for All.\"