Rstar Technologies Jobs in Usa

IBM Consulting is seeking an accomplished Data & Analytics Associate Partner to accelerate our growth within the Industrial & Communications sectors. This executive role is responsible for shaping client vision, cultivating senior executive relationships, and developing data-driven solutions that enable clients to successfully navigate complex transformation programs.

You will bring together deep industry expertise and IBM’s portfolio of data, analytics, and AI capabilities to help organizations modernize their data ecosystems—migrating from legacy platforms to modern hybrid cloud architectures—while adopting next-generation analytics, GenAI, and agentic AI to strengthen decision-making and deliver measurable business and financial outcomes.

This role is ideal for a seasoned leader who integrates industry depth, consulting excellence, and technical thought leadership, has a strong understanding of competitive market dynamics, and consistently delivers high-impact transformation at scale.

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• Expand IBM’s Data & Analytics presence by identifying new market opportunities, developing differentiated solutions, and building a strong pipeline.

  
  

• Engage senior client executives to understand strategic priorities and shape data transformation roadmaps aligned to their business and financial goals.

  
  

• Lead end-to-end sales cycles, including solution definition, proposal leadership, financial structuring, and contract negotiation.

  
  

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• Advise C-suite leaders on strategies to their data estate modernization, advanced analytics, GenAI, and agentic AI to drive business performance.

  
  

• Architect integrated solutions that include:

  
  

• Migration from legacy data platforms to modern cloud-based architectures

  
  

• Data engineering and Information governance

  
  

• Business intelligence and advanced analytics

  
  

• GenAI-powered and agentic AI-driven automation and decisioning

  
  

• Lead complex transformation programs from discovery through delivery, ensuring measurable outcomes and client satisfaction.

  
  

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• Oversee multi-disciplinary delivery teams to ensure high-quality, consistent execution across all program phases.

  
  

• Manage engagement financials, including forecasting, margin performance, and overall portfolio profitability.

  
  

• Align right client technologies, industry expertise, and global delivery capabilities to maximize client value.

  
  

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• Recruit, mentor, and grow top-tier consultants, architects, and data specialists.

  
  

• Build and scale capabilities in data modernization, cloud data engineering, analytics, GenAI, and emerging agentic AI techniques.

  
  

• Contribute to practice strategy, offering development, and capability growth across the global Data & Analytics team.

  
  

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• Stay ahead of sector and technology trends, including cloud modernization, GenAI, agentic system design, regulatory changes, and evolving competitive dynamics.

  
  

• Represent IBM at industry conferences, client events, webinars, and executive roundtables.

  
  

• Create original thought leadership—articles, perspectives, point-of-views—that positions IBM as a leading advisor in data and AI-driven transformation.

  
  

This position can be preformed anywhere in the US.

"Leaders are expected to spend time with their teams and clients and therefore are generally expected to be in the workplace a minimum of three days a week, subject to business needs."

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• 12+ years of experience in consulting, data strategy, analytics, or digital transformation, with strong exposure to the Industrial or Communications sectors.

  
  

• Hands-on experience modernizing data ecosystems, including migrating from legacy on-premise platforms to modern cloud-native or hybrid cloud architectures.

  
  

• Deep expertise with major cloud platforms and their data/analytics stacks, including implementation experience with:

  
  

• AWS (e.g., Redshift, S3, Glue, EMR, Athena, Lake Formation, Bedrock, SageMaker)

  
  

• Microsoft Azure (e.g., Azure Data Lake, Synapse, Data Factory, Databricks on Azure, Fabric, Cognitive Services)

  
  

• Google Cloud Platform (e.g., BigQuery, Cloud Storage, Dataflow, Dataproc, Vertex AI)

  
  

• Experience designing and implementing end-to-end data pipelines, governance frameworks, and analytics solutions on one or more of these platforms.

  
  

• Strong understanding of GenAI architectures, LLM integration patterns, vector databases, retrieval-augmented generation (RAG), and emerging agentic AI frameworks.

  
  

• Proven track record of selling, structuring, and delivering large-scale data and AI transformation programs.

  
  

• Robust technical and functional expertise in data engineering, cloud data platforms, analytics, AI/ML, information management, and governance.

  
  

• Executive-level communication and presence, with demonstrated ability to influence senior stakeholders and convey complex topics through compelling narratives.

  
  

• Financial management experience, including engagement economics, forecasting, margin optimization, and portfolio profitability.

  
  

• Demonstrated leadership in building, scaling, and developing high-performing consulting and technical teams.

  
  

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Open date: January 1, 2026

Most recent review date: Friday, Feb 6, 2026 at 11:59pm (Pacific Time)

Applications received after this date will be reviewed by the search committee if the position has not yet been filled.

Final date: Thursday, Dec 31, 2026 at 11:59pm (Pacific Time)

Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.

The Department of History at the University of California, Berkeley, invites applications for a pool of qualified temporary instructors to teach courses should an opening arise.

The Department of History is generating an applicant pool of qualified instructors to teach courses in all areas of History (Africa, Ancient Greece & Rome, Byzantine, Early Modern Europe, East Asia, North America, Jewish, Late Modern Europe, Latin America and the Caribbean, Soviet Union, Medieval Europe, Middle East, South Asia, Southeast Asia, and other various needs), pending openings. Currently identified openings are in Africa, Europe and the Atlantic World 1650-1850, and the History of Science, Technology, and Medicine. This pool includes assignments to teach courses in the history of science, technology, and medicine, including courses that are offered together with Science, Technology, and Society (STS) and/or Data Science.

In addition to teaching responsibilities, general duties may include holding regular office hours, calculating grades, advising students, preparing course materials, managing GSIs, and attending appropriate meetings/orientations, etc.

It is important to mark any and all specializations that match your area of expertise. If you would be available for or are interested specifically in summer teaching, please indicate it as a specialization as well.

A PhD (or equivalent international degree), or enrolled in PhD or equivalent international degree-granting program at the time of application.

A PhD (or equivalent international degree) is required by the start date.

A PhD (or equivalent international degree) in History, or related field. Demonstrated teaching excellence in the appropriate fields with undergraduates and, where appropriate, graduate students.

• Cover Letter - Please indicate in bold in the first paragraph of your cover letter your area(s) of specialization noting time period, any regional emphasis and topical focus.

  
  

• Curriculum Vitae - Your most recently updated C.V.

  
  

• Sample Syllabus

  
  

• 2 required (contact information only)

Help contact:

UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.

The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.

For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.

In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.

As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.

As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.

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• "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
  
• UC Sexual Violence and Sexual Harassment Policy
  
• UC Anti-Discrimination Policy
  
• APM - 035: Affirmative Action and Nondiscrimination in Employment
  

Working within assigned areas, performs on-going Planned Maintenance (PM)and Corrective Maintenance (CM) of high-level diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned Maintenance (PM) schedules and repairs of general and specialized clinical equipment. 

Responsible for maintenance, repair and servicing of specialized equipment in one or more of the following areas:  CT, MRI, PAC’s, nuclear medicine, ultrasound, angiography, and radiation therapy as assigned by Clinical Engineering (CE) Manager.

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair  of all radiological and general medical equipment. Recommend radiology related test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training session on imaging equipment maintenance and technology in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service training sessions to radiology clinical/professional staff on proper use and safety of advanced radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I, IIand  Senior Biomed as assigned.

Provides on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making. Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May be assigned duties as Lead Biomedical Equipment Technician or other duties as assigned or required.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

Five or more years of equivalent experience performing corrective and planned maintenance on nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment, including but not limited to, R/F, Vascular/Specials, CT SIM, Mammography Units, PACS, Nuclear Cameras, Cath Lab, CT, etc.  Related experience operating complex testing equipment, including but not limited to high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must possess specialized training by manufacturer or third party equipment repair in such areas as CT, MRI, nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment.

Must possess working knowledge of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must possess broad knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to analyze and interpret complex information related to malfunctioning imagining equipment as described by clinical staff, then determines equipment operational condition.  Follow complex written instructions, perform tasks and document actions taken to restore service.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, Ministry Organization, and Clinical Engineering .

Strong communication and inter-personal skills are required  to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Ability to mentally concentrate while being subject to interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities

Compensation:

Pay Range: $47.23-70.84 per hour

Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Trinity Health Benefits Summary

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Working within assigned areas, performs on-going Planned Maintenance (PM)and Corrective Maintenance (CM) of high-level diagnostic and therapeutic imaging equipment used throughout the healthcare facility.  Assists in the planning and installation of diagnostic and therapeutic imaging equipment.

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Meets target objectives and standards for timeliness and quality of Planned Maintenance (PM) schedules and repairs of general and specialized clinical equipment. 

Responsible for maintenance, repair and servicing of specialized equipment in one or more of the following areas:  CT, MRI, PAC’s, nuclear medicine, ultrasound, angiography, and radiation therapy as assigned by Clinical Engineering (CE) Manager.

Orders parts and supplies, within established departmental guidelines, that are required for the emergency service and repair  of all radiological and general medical equipment.Recommend radiology related test equipment and spare equipment parts to the CE Manager.

Responsible for coordinating repairs with vendors and users when needed, this includes follow up paperwork and verification that issues are resolved.

Attends training session on imaging equipment maintenance and technology in order to keep up-to-date on technological and medical equipment advances.  Conducts in-service training sessions to radiology clinical/professional staff on proper use and safety of advanced radiology equipment.  Also, provides assistance and training to Biomedical Equipment Techs I, IIand  Senior Biomed as assigned.

Provides on-call service coverage after normal business hours on a rotating basis, as assigned.

Maintains high level of customer satisfaction as demonstrated by customer satisfaction surveys.

Participates in teamwork by:   Keeping others informed.  Initiating group decision-making. Working to accomplish team objectives and projects.  Seeking feedback about one’s effectiveness as a team member.

Assumes minor extra duties, including work normally assigned to Biomedical Equipment Technicians.

May be assigned duties as Lead Biomedical Equipment Technician or other duties as assigned or required.

Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.

MINIMUM QUALIFICATIONS:  

Minimum of Associates of Applied Sciences Degree in related field of medical electronics, electronic technology, imaging service technology or equivalent related military training and experience.  Certified Radiology Equipment Service (CRES) preferred but not required.

Five or more years of equivalent experience performing corrective and planned maintenance on nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment, including but not limited to, R/F, Vascular/Specials, CT SIM, Mammography Units, PACS, Nuclear Cameras, Cath Lab, CT, etc.  Related experience operating complex testing equipment, including but not limited to high Voltage Bleeder or Dynalyzer, Densitometer, Non-Invasive KVp meter, etc.

Must possess specialized training by manufacturer or third party equipment repair in such areas as CT, MRI, nuclear medicine, diagnostic x-ray, therapeutic x-ray, ultrasound, or radiation therapy equipment.

Must possess working knowledge of radiation physics, medical terminology, medical instrumentation, anatomy, physiology, imaging service techniques, 21 CFR (Code of Federal Regulations).

Must possess broad knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, FDA and other specific regulations and standards pertaining to clinical and radiology equipment service and repair.

Maintain up-to-date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to analyze and interpret complex information related to malfunctioning imagining equipment as described by clinical staff, then determines equipment operational condition.  Follow complex written instructions, perform tasks and document actions taken to restore service.

Must be comfortable operating in a collaborative, shared leadership environment.

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health, Ministry Organization, and Clinical Engineering .

Strong communication and inter-personal skills are required  to interact positively with all levels of hospital personnel and vendors to achieve positive outcomes, including but not limited to physicists, physicians, administration, etc.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Ability to mentally concentrate while being subject to interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time).

Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Provide one-to-one, compassionate care and love your job

Mercy Home Health, an agency of Trinity Health At Home,  provides compassionate, exceptional care where people are most comfortable: at home. We are the area's most comprehensive home care provider with trusted quality of care. With new strategy, vision and technology, we are growing and shaping the future of healthcare!

We have a pioneering care model with Home Care Connect, our integrated virtual care program that helps patients avoid preventable ER visits and hospitalizations. It enhances our clinical excellence with advanced, easy-to-use remote monitoring technology and 24/7 access to our Virtual Care Center RNs.

Home Care RN position summary

Provides primary nursing care to home based care patients as ordered by the physician, and in accordance to the organization’s policies and procedures.  The RN is responsible for the initial assessment and care plan development in collaboration with the Population Health Case Manager.  Provides functional support/supervision to Home Healthcare Aides and LPNs as needed. Provides therapeutic intervention, overall care management and achievement of top decile client outcomes and patient satisfaction. 

Your opportunity

• $10,000 Signing Bonus

• Provide one-to-one care with your patients in their homes

• Enjoy a truly patient-centered focus

• Excel with supportive, motivated colleagues in an inspiring environment

• Flexibility

• Competitive salary

• Career paths and professional development

• Learn the industry's best, easy-to-use, advanced technology

Other benefits

• Health, dental and vision insurance

• Short and long-term disability

• 403b

• Generous paid time off

• Mileage reimbursement

• Comprehensive orientation

Minimum qualifications

• Graduate of an approved nursing education program

• Licensure as a Registered Nurse in the state of PA

• One (1) year experience as a professional care nurse

• Must have current Driver’s license and reliable transportation

About Mercy Home Health

Mercy Home Health is a member of Trinity Health At Home, a national home care, palliative care and hospice organization serving communities in twelve states. We are a comprehensive, trusted provider of home care and end-of-life care in the sacred place that people call home. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), palliative care, hospice and bereavement services. Our legacy continues with a pioneering, future-thinking care model. We blend clinical expertise with our exclusive Home Care Connect™ virtual care program to help patients achieve their health goals. We have energizing new vision and strategy. Join us and shape the future of healthcare!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About the Company & Role

A global technology leader in the New York area is currently hiring a Counsel. This organization, focusing within IT services, supports digital transformation for its clients across industries and geographies. Known for its scale, innovation, and consistent financial performance, it ranks among the top firms in its sector worldwide. As Counsel, you will play a key role in supporting complex technology transactions, including software licensing, IT services, and outsourcing contacts. The role is ideal for a commercially minded attorney who thrives in a fast-paced, collaborative environment.

Responsibilities

• Structure, draft, and negotiate commercial agreements involving software, IT services, and professional services.
• Advise internal teams on legal risks and compliance issues related to technology and outsourcing engagements.
• Support vendor contracting processes and procurement initiatives across global business units.
• Collaborate with cross-functional stakeholders to align legal strategy with operational goals.
• Contribute to the development of internal legal resources, including templates and negotiation guidelines.

Required Qualifications

• J.D. from an accredited law school and active membership in a U.S. State Bar.
• Minimum of 3 years of experience handling technology transactions and outsourcing contracts.
• Strong understanding of supplier-side contracting.
• Ability to manage multiple priorities and work independently in a high-volume environment.
• Excellent communication and negotiation skills, with a business-oriented approach to legal problem-solving.

Role: Manufacturing Innovation Advanced Technology Engineer

Location: Georgetown, KY - Onsite

• Master’s Degree in Engineering or Advanced Degree in related fields
• Academic research experience in new technology
• Project management work involving internal and external parties – 6 months or greater
• Experience deploying equipment including establishing RJ, PFMEA, and quality control plan
• Experience deploying automotive production equipment
• Experience in Robotics to include operation, teaching, maintenance, and safety
• Expertise in synthetic data generation techniques (GANs, VAEs, NeRFs, Blender) and domain randomization for model generalization.
• Experience with high-speed inline inspection systems and vision-based process control.
• Knowledge of IIoT data pipelines and messaging standards.
• Strong understanding of calibration, measurement system analysis (MSA), and quality-critical inspection requirements.

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

Job Purpose:
BTIG is seeking an Associate who will help lead and evolve the governance engine of a global, mid-sized investment bank to support our next phase of growth.  You will report directly to the CISO and be responsible for security assurance, compliance operations, and technology risk management.  You will help maintain control readiness, perform testing and evidence collection, and support risk and vendor assessments for internally developed systems and SaaS applications.  Your work will directly protect the firm's reputation and enable its business.  We don’t expect you to know every regulatory framework on day one. We do expect you to write exceptionally well, ask smart questions, and possess the grit to see difficult tasks through completion. 

Duties & Responsibilities:

IT Governance, Risk and Compliance (GRC) 

• Third-Party Risk Management (TPRM): Own the vendor security review process.  You will assess third-party vendors to ensure compliance with the firm's standards, requiring understanding of our core business processes, attention to detail, and the persistence to chase down answers. Obtain and meticulously review SOC reports (e.g., SOC 1, SOC 2) for critical third-party service providers, evaluating their adherence to 'Complementary Controls at User Entities' and ensuring our internal alignment. 
• Client & Regulatory Due Diligence: Support the completion of external security questionnaires.  You will articulate BTIG’s security posture to institutional clients and regulators, translating technical controls into clear, professional narratives. 
• IT Controls & Audit Collaboration: Assist with internal SOX IT controls audits and access control reviews across our technology stack, including in-house developed systems and third-party SaaS platforms.  You will work with engineering teams to verify that permissions are correct and ensure evidence is gathered efficiently. Actively participate in external IT audits, specifically focusing on validating and documenting controls related to access management, change control, and system operations for key systems that handle financial data. 
• Business Continuity & Disaster Recovery (BCDR): Assist the CISO in maintaining and testing the firm's Business Continuity and Disaster Recovery plans, including documentation updates, tabletop exercises, and coordination with Infrastructure and Operations teams to ensure recovery time objectives (RTOs) are achievable. 

Operational Support 

• Policy Development: Assist in drafting and maintaining information security policies and procedures. 
• Perform risk assessments and gap analyses for IT systems that handle PHI and financial data. 
• Automate and monitor controls through scheduled reviews, scripts, or tooling to reduce manual effort and improve coverage. 
• High-Touch Support: Experience directly supporting executives is valuable here; you will act as a bridge between the CISO and various business units, requiring professionalism and discretion. 

AI & Innovation 

• AI Governance: Support the CISO in defining the guardrails for Generative AI that balance innovation with risk (e.g., data leakage, appropriate use). 
• Applied AI/Automation: Utilize prompt engineering and automation tools to streamline governance workflows. If you can script it or prompt it to save time, we want you to build it. 

Requirements & Qualifications:

• Education: Bachelor’s degree in a related field or equivalent experience. While not required, preferred certifications include Security+, CISA, CRISC, or CISSP. 
• Experience: 2–4 years of experience in IT Governance, Risk & Compliance (GRC), IT Security Risk Management, Risk Audit, Data Privacy Investigation, Technology Risk, and/or Information Security (ideally with a background in Financial Services). 
• Security Framework Knowledge: Working familiarity with standard security frameworks such as NIST CSF, ISO 27001/27002, COBIT, SOC 2 type 2 and CIS controls, etc. 
• Analytical Skills: Experience reviewing IT solution requirements and implementing security controls. Strong analytical and risk assessment skills with the ability to design compensating controls for security vulnerabilities and assess business impact of security tools and policies. 
• General Technical Proficiency: Microsoft Office 365 and associated applications; Excel, Teams, Forms, PowerQuery, etc. 
• Growth Mindset: You are resilient and don't get discouraged by manual processes; you look for ways to optimize them. 
• Communication: Excellent written communication is non-negotiable. You must be able to explain complex technical risks to non-technical stakeholders clearly and concisely. 
• AI Familiarity: Demonstrated interest or experience with LLMs (ChatGPT, Claude, Copilot). Experience with prompt engineering or Python scripting for automation is highly valued. 
• Curiosity: You read about LLM risks, changing regulations or new breaches for fun. You are technically apt enough to converse with engineers but focused on governance. You never have enough knowledge about the business or systems you help oversee. 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $110,000.00 - $140,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

Our client is a leading home furnishings retail company known for its unique design, high quality products and exceptional customer service. The company specializes in offering a wide range of kitchen, entertaining, décor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.

Position Summary:

We’re seeking a dedicated specialist to close technology skill gaps and accelerate adoption of enterprise applications. This role focuses on empowering employees through personalized training, enablement programs, and ongoing support, ensuring high proficiency in the technologies that drive business growth and productivity.

Essential Job Duties and Responsibilities:

Assessment & Planning:

• Define role based proficiency standards for key applications
• Conduct one on one technology skills assessments for all employees
• Develop gap analyses and create individual training plans tailored to each employee

Instructional Design & Delivery:

• Build curricula using adult learning best practices and accessibility standards
• Maintain an evolving catalog of learning resources and publish roadmaps, FAQs, and release note briefings for new features
• Deliver training through multiple formats: large group presentations, small group workshops, micro learning videos, interactive labs, and personalized coaching sessions

Enablement & Adoption:

• Provide consultative guidance to reduce how to support tickets and promote self-service
• Create job aids, quick reference guides, and maintain a knowledge base of resources
• Partner with HR and IT to embed training into onboarding and change management initiatives
• Establish and manage a champions network to reinforce best practices across departments

Measurement & Continuous Improvement:

• Track adoption metrics, proficiency scores, and training effectiveness
• Report KPIs and continuously refine programs based on feedback and data

Education and Experience:

• Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field
• Deep knowledge of adult learning theory (Andragogy) and experience using one or more instructional design frameworks (ADDIE, ALC, UDL)
• 5+ years designing and delivering adult learning programs for diverse learners

Special Requirements:

• Weekend work to suit business needs.

Knowledge, Skills, and Abilities:

• Strong facilitation skills across multiple modalities; excellent written and visual communication
• Advanced expertise with the Microsoft 365 suite (Teams, SharePoint, OneDrive, Outlook, Excel, PowerPoint, Word, Power BI)
• Ability to quickly become an expert in and NetSuite; prior experience is a strong plus

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, reach, push, pull, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company Match
• Generous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement