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This is not a remote position and will require an on-campus presence.
Duties & Responsibilities Plan, execute, and manage the integration and support of new and existing applications into Mid-State’s ERP and AD environments.
Troubleshoot and provide technical guidance for integrated software application issues, ensuring high availability and performance of connected applications.
Integrate systems technologies.
Improve application performance to include evaluating existing applications for effectiveness and making recommendations for improvement as appropriate.
Document integration designs, configurations, and operational procedures for future reference and knowledge transfer.
Support security subsystems.
Collaborate with business users and business analysts to translate business requirements into technical integration specifications.
Develop and maintain APIs and connectors to facilitate seamless data exchange and process automation across enterprise systems.
Other duties as assigned.
Qualifications Bachelor’s degree in Programming or related field required.
Minimum of three years of experience with API Design and Management (REST, GraphQL, OData, Lingk, OpenAPI/Swagger).
Minimum of five years of experience within the Microsoft Development Environment C#, MSSQL, ASPNET.CORE; on the Microsoft stack; and with SQL (complex queries, stored procedures, table design).
Knowledge of multiple integration disciplines, web services, REST, OData, file based with FTP.
Experience with system integration architecture and design; project management; Visual Basic.NET, Web and Server-Side programming; Windows and Exchange PowerShell.
Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills.
Must possess ability to: Achieve a satisfactory level of technical, functional, and/or professional skill or knowledge in position- related areas; keep up with current developments and trends in areas of expertise; leverage expert knowledge to accomplish results.
Leverage one’s practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities.
Place a high priority on the (internal or external) customer’s perspective when making decisions and taking action; implement service practices that meet the customers’ and own organization’s needs.
Identify and understand problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choose the best course of action by establishing clear decision criteria, generate and evaluate alternatives, and make timely decisions; take action that is consistent with available facts and constraints and optimizes probable consequences.
Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.
Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.
Demonstrate a positive attitude and approach toward work.
Must embrace Mid-State’s core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service.
Compensation & Benefits Compensation is dependent upon experience and qualifications.
Benefits include health, dental, and vision insurance; life insurance; short-term and long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program.
How To Apply To be considered for this position, you must complete an online application.
You should have the following information available when completing an application: Contact information (addresses, phone numbers) Employment History Education Electronic copy of resume and transcripts Application materials submitted via mail, fax, email, or in-person will not be considered.
Incomplete applications or applications noting 'See Resume' will not be considered.
Continuous recruitment with first review of completed applications starting March 3, 2026.
Applications received on or after March 3rd may be considered in a secondary pool.
Please note that Mid-State’s main form of communication during the recruitment process is email.
In addition to receiving communications from email addresses with an @ domain, you may receive emails from .
Please be sure to watch your inbox as well as junk, spam, and clutter folders.
Equal Opportunity Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access.
Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities.
The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: 715-422-5325 or Email: .
Optimize Your Online Application Experience Below you will find a few technical tips to help ensure a positive and successful online application experience: Be sure to fill in each field in the application.
You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in.
Avoid clicking the back, forward, or refresh buttons while applying.
Doing so will interfere with the submission and may result in data loss.
Clear your browser's temporary files/cache and cookies prior to beginning the application.
Disable pop-up blockers.
Do not bookmark or favorite the application.
Navigate to the careers site each time you wish to access your saved/submitted application.
Your application session will remain open for 24 hours assuming you do not close your browser.
To ensure submission, complete the application process within that time frame.
The following browsers are currently supported: Internet Explorer 9, 10, 11 Firefox Google Chrome Safari The following operating systems are currently supported: Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater.
If you experience issues in submitting your online application, please contact Human Resources at 715.422.5568 .
- Friday Job Responsibilities: Coordinate and perform the Master Data function with the following accountabilities: Meet all baseline and project goals for accuracy and timeliness.
Meet the service level agreement for new account set ups and master data change requests.
Monitor customer master data to ensure compliance to data entry standards.
Manage workflow; navigate shifting priorities and staffing issues to minimize risk.
Create and utilize reports for period reporting, KPI reporting, and to analyze pertinent account information.
Provide knowledge and guidance to individuals (internal and external) on all aspects of master data maintenance and store creation.
Collaborate and negotiate with customers, sales field, and finance functions to resolve issues.
Identify and implement action plans and process improvements with little guidance.
Perform root cause analysis on out of sync issues between master files, C2C and SAP and collaborate on solutions Ability to manage multiple priorities to achieve individual and departmental metrics.
Support customer and/or division initiatives.
Participate and collaborate in meetings to gather/share information.
Conduct department overviews to associates and high-level management as needed.
Act as a liaison between functions.
Effectively communicate issues and procedural changes.
Job Requirements: High school diploma or equivalent required.
Some college preferred.
Highly skilled in master data processes and systems.
Highly skilled in the use of Microsoft Excel and proficient use of other Microsoft Office applications.
Skilled at writing DB2 queries, obtaining XPTR reports, and analyzing data.
Must have an understanding of A/R workflow and systems.
Knowledge of SAP preferred Ability to manage multiple tasks and adapt to changing priorities.
Concise and persuasive communication skills.
Highly skilled in applying critical thinking to problem solving and analysis Leadership skills to achieve department objectives through motivation.
Adept at collaboration, negotiation and promoting team work.
Professional and mature with a high degree of confidence interacting with all levels of personnel.
Proven history of being a self-starter.
Must be organized and detail oriented.
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 3
Location: United States; Remote, MST or PST
Experience: Senior Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 3, functions as a senior individual contributor responsible for resolving the most complex and high-impact technical issues. This role provides technical leadership across the support organization, partners closely with Product and Engineering teams, and drives systemic improvements that enhance product stability, support effectiveness, and customer outcomes.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Advanced Technical Resolution
- Independently resolves critical, complex, and high-severity customer issues, including those with broad operational or customer impact.
- Serves as an escalation point for advanced technical issues, applying deep diagnostic expertise across multiple technical domains.
- Proactively identifies and addresses issues prior to customer or executive escalation.
- Reproduces customer issues in lab or test environments to validate root cause and confirm resolution.
- Builds and maintains lab environments used for advanced troubleshooting, validation, and technical enablement.
Subject Matter Expertise
- Acts as a senior subject matter expert for assigned Keyfactor products, including Command and/or EJBCA.
- Provides expert-level guidance on PKI, cryptographic concepts, compliance considerations, and secure deployment practices.
- Applies broad domain knowledge to diagnose complex, non-routine issues across infrastructure, application, and security layers.
- Contributes technical insight related to emerging risks, architectural considerations, and support readiness.
Knowledge Sharing & Enablement
- Mentors and provides technical guidance to support engineers across all tiers.
- Identifies knowledge gaps through case analysis and operational data and contributes to targeted training and documentation.
- Develops and maintains technical documentation, ensuring accuracy, clarity, and alignment with internal standards and industry best practices.
- Promotes consistent knowledge sharing to improve overall team capability and reduce recurring issues.
Systemic Improvement & Cross-Functional Collaboration
- Identifies recurring issues and systemic deficiencies and leads efforts to implement long-term corrective actions.
- Partners with Product, Engineering, and Support leadership to address root causes and improve product and support processes.
- Provides technical input that informs product quality, platform stability, and support scalability.
- Represents customer impact and operational risk during cross-functional discussions and incident reviews.
Customer & Incident Management
- Manages high-profile customer escalations and outages with professionalism, technical rigor, and clear communication.
- Communicates complex technical findings and recommendations to both technical and non-technical stakeholders.
- Maintains accountability for case progression, resolution quality, and documentation accuracy.
Minimum Qualifications, Education, and Skills
- 3+ or more years of advanced technical support experience or demonstrated equivalent expertise in PKI or related security technologies.
- Demonstrated depth of expertise in one or more technical domains required to support Keyfactor products.
- Advanced knowledge of Windows Server and/or Linux, including IIS, ADFS, WAP, and Active Directory.
- Strong expertise in PKI, ADCS, certificate lifecycle management, and cryptographic principles.
- Proficient in SQL database analysis, including complex queries and table structure evaluation.
- Strong understanding of networking concepts, including firewalls, load balancers, and proxy configurations.
- Experience with cloud platforms such as AWS and/or Azure.
- Expertise in containerization and orchestration technologies (Docker, Kubernetes).
- Demonstrates strong verbal and written communication skills with the ability to convey complex technical information clearly and professionally.
- Maintains a high standard of customer focus and operational accountability.
- Capable of identifying root causes of complex issues and articulating clear, actionable resolutions.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
Job Description:
Overview:
We don't simply hire employees. We invest in them. When you work at Chatham, we empower you - offering professional development opportunities to help you grow in your career, no matter if you've been here for five months or 15 years. Chatham has worked hard to create a distinct work environment that values people, teamwork, integrity, and client service. You will have immediate opportunities to partner with talented subject matter experts, work on complex projects, and contribute to the value Chatham delivers every day.
We seek to enhance our Controls and Data Integrity team with a role specializing in data quality for interest rate, currency, and commodity transactions. The role is part of our global central operations group charged with ensuring the accuracy and reliability of Chatham's transaction, market, and valuation data.
In this role you will:
The purpose of the role is to ensure all transaction details are in Chatham's systems accurately and as agreed upon at execution. Data entry errors can have significant consequences to the economics of the transaction or to their accounting treatment, and it is therefore critical that team members understand transaction-related market conventions, payments, and valuations. This role will provide support for transactions executed by Chatham's real estate, private equity, corporate, and financial institutions sectors. We expect primary responsibilities to include:
- Transaction and data review
- Work as part of the larger team to check the data entry on transactions as they are executed
- Verify calculation amounts and build payment schedules
- Develop an understanding of the underlying transactions in order to identify loading errors
- Check daily control reports to monitor unusual movements in transaction valuations and market data
- Assist with data clean-up related transaction data and Client Relationship Management (CRM) software
- Communicate and coordinate across other internal teams and with clients
- Interact with sector team members to verify/clarify data, as needed
- Work with internal models, analytics, and technology teams to resolve issues
- Play an active role in liaising between the business and technical teams
- Check and send out monthly valuation reports to clients
- Develop and share subject matter expertise
- Take part in the training of new Chatham employees on sector teams
- Serve as an integral member of ad hoc project teams to improve processes, solve problems, and provide insight from a data quality perspective
- Develop SQL skills and help create database queries
- The role may also include opportunities to contribute to the team in other capacities as interests and team needs align.
Your impact:
Our team works in partnership with Chatham's sector advisory teams and clients to help them efficiently navigate the data quality, operational, and regulatory compliance aspects of a transaction. We strive to continually improve the workflows we are responsible for and have the chance to do so by implementing process changes and/or leveraging supporting technology. Team members play a crucial role in these process improvements and serve as subject matter experts, providing regular training and resources for all Chatham teams.
Contributors to your success:
- 2 years of experience working in operations or data quality may be beneficial but is not required
- An interest in data quality, data management, and process improvement
- Comfort with basic math skills and use of Microsoft Excel
- High level of attention to detail, accuracy, and organization
- Ability to multitask and independently prioritize workload
- Strong verbal and written communication skills
- Ability to work extra/non-standard hours around month- and quarter-ends (and other special cases) to support critical business processes
- Experience with VBA and SQL are beneficial, but not necessary
We seek individuals that will thrive in our culture and can make a significant impact over the long term. Most of our team members do not come to Chatham with a deep understanding of derivatives; therefore, we conduct classroom and apprentice-style training. We look for people who have consistently demonstrated drive, determination, and academic/professional accomplishment throughout their lives. We invest a great deal of time and training with our employees and we are looking for individuals who want to make a long-term commitment to the company.
About Chatham Financial:
Chatham Financial is the largest independent financial risk management advisory and technology firm. A leader in debt and derivative solutions, Chatham provides clients with access to in-depth knowledge, innovative tools, and an incomparable team of over 700 employees to help mitigate risks associated with interest rate, foreign currency, and commodity exposures. Founded in 1991, Chatham serves more than 3,500 companies across a wide range of industries - handling over $1 trillion in transaction volume annually and helping businesses maximize their value in the capital markets, every day. To learn more, .
Chatham Financial is an equal opportunity employer.
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale - and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Job Title: Support Engineer, Tier 1
Location: United States; Atlanta
Experience: Associate Level
Job Function: Support
Employment Type: Full-Time
Industry: Computer and Network Security
Job Summary
The Support Engineer, Tier 1, resolves customer-reported technical issues of moderate complexity and supports the continuity of customer operations. This role demonstrates growing technical proficiency, effective customer communication, and increasing ownership of support cases through resolution. The Support Engineer contributes to team knowledge, follows established processes, and continues to build depth in supported products and technologies.
Applicants must hold US citizenship or US permanent resident status.
Job Responsibilities
Customer Engagement & Support
- Serves as a technical point of contact for customers, engaging via calls and written communication to diagnose issues and provide timely support.
- Responds to customer inquiries within defined SLAs, prioritizing cases based on impact and severity with guidance as needed.
- Communicates technical information clearly and professionally, adapting explanations to customer technical proficiency.
- Provides accurate and timely case updates in alignment with incident severity and communication standards.
- Assists customers with product usage, configuration guidance, and best practices to reduce repeat issues.
Case Ownership & Management
- Manages assigned support cases through resolution with appropriate guidance and escalation.
- Maintains accurate, clear, and technically appropriate case documentation in the support CRM system.
- Produces case summaries outlining troubleshooting steps and resolutions to support knowledge sharing.
- Collaborates with peers and participates in SWARM models to resolve more complex or escalated issues.
- Performs log review and configuration analysis to support root cause identification.
Technical Problem Solving & Analysis
- Uses lab environments and internal tools to reproduce issues, validate findings, and test solutions under guidance.
- Troubleshoots the majority of assigned cases using documentation, established procedures, and peer support.
- Identifies patterns in recurring issues and raises observations to senior team members for review.
- Contributes to internal knowledge base articles and documentation to improve support efficiency.
- Shares learnings and troubleshooting approaches with the team to build collective knowledge.
Product & Domain Knowledge
- Demonstrates working knowledge of supported products and underlying technologies.
- Resolves routine and moderately complex technical issues within assigned product areas.
- Applies product knowledge to evaluate customer environments and configurations with guidance.
- Supports customers with standard deployment, configuration, and operational recommendations.
- Continues to develop technical expertise through hands-on experience, training, and peer collaboration.
Escalation & Incident Support
- Follows established escalation procedures to ensure timely resolution and appropriate visibility.
- Partners with senior engineers and SWARM teams on complex cases and higher-impact incidents.
- Assists in building and maintaining lab environments as needed to support issue diagnosis.
Collaboration & Continuous Improvement
- Participates in team knowledge-sharing sessions and enablement activities.
- Provides feedback on tools, documentation, and processes to improve support effectiveness.
- Collaborates with cross-functional teams as needed to support customer outcomes.
- Supports ongoing initiatives to improve workflows, consistency, and customer experience.
Minimum Qualifications, Education, and Skills
- Bachelor's degree or equivalent practical experience.
- 1-3 years of technical support or engineering experience in a customer-facing environment.
- Ability to manage multiple support cases with guidance while maintaining service quality.
- Strong written and verbal customer communication skills.
- Demonstrated commitment to customer satisfaction and continuous learning.
- Experience with log analysis and troubleshooting fundamentals.
- Working knowledge of database fundamentals, including basic SQL queries.
- Familiarity with Linux operating systems and Windows Server environments. #LI-NA1
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities and Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special:
- Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change.
- Comprehensive benefit coverage globally.
- Generous paid parental leave globally.
- Competitive time off globally.
- Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
- DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
- The Keyfactor Alliance Program to support DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
- Monthly Talent development and Cross Functional meetings to support professional development.
- Regular All Hands meetings - followed by group gatherings.
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member:
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility.
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect.
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make "it" happen.
Vision and goals are not individually achievable - they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor's People team via and/or telephone at to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
$38.16 - $59.15 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Sign on bonus: (if applicable)
- Position: RN, Clinical Research (Oncology)
- Location: Elmhurst, IL
- Full Time
- Hours: Monday-Friday, [hours and flexible work schedules]
A Brief Overview:
The Clinical Research RN manages research projects and participants within Endeavor Health. This role combines clinical expertise with research acumen in the CRU structure. In this position, the RN manages administrative tasks, study participant interaction and study monitor interaction. The RN will provide nursing care services including consenting, treating, and monitoring clinical research participants at Endeavor Health. Duties include coordination with study investigators to plan and implement research projects, assistance with data collection and tracking forms, development and implementation of data tracking procedures, coordination and liaison with other research sites, completion of case report forms, accurate and timely collection of information to meet study requirements of sponsors, monitoring quality assurance for billing, and the management of study databases. This position will also involve the performance of other research project-related tasks, as needed. Clinical specific tasks could be required of the clinical research nurse, as determined by their specialty area.
What you will do:
- Knowledge and application of Endeavor Health policies and procedures that apply to job and area of responsibility.
- Knowledge of federal, state, and local laws that apply to the job's area of responsibility.
- Knowledge and training of Endeavor Health Research Institute policies, procedures and guidelines
- Assist with protocol initiation and ongoing maintenance with IRB, Principal Investigators, and Sponsors. Assist with preparation for monitoring visits and audits, as appropriate.
- Understand designated research protocols and accurately communicate them to subjects, their families, clinical staff and other stakeholders throughout the enterprise.
- Responsible for recruitment, coordination of care (in compliance with study protocol), and retention of research subjects. Adhere to informed consent policies and regulations.
- Provide patient care based on physical, psychological, educational, and related criteria, appropriate to the age and type of patients/customers served in their area. Use critical thinking and knowledge of physical assessments to investigate abnormal lab results, and follow protocol requirements.
- Establish trust and rapport with study participants. Educate them about the research study, answer questions, and address any concerns.
- Able to navigate chart review screens to find required information to determine patient eligibility.
- Enter and release clinic orders as required by research study protocol and within the scope of the Nursing License.
- Collaborate with treating physician(s) and other clinical staff to ensure all have understanding to care for the clinical research patient. Enter and release clinic orders as required by research study protocol and within the scope of the Nursing License.
- Assist with collecting, processing, and shipping of biological specimens per protocol requirements.
- Manage databases for clinical research trials or research projects. Complete and submit query resolution forms in a timely fashion.
- Ability to perform nursing tasks as required by study protocol (for example but not limited to: pelvic ultrasound, EKG, blood draws and processing).
- Coordinate care and follow up of research patients including necessary appointment scheduling.
- Correct and timely submission of protocol deviations and adverse events.
- Attend monthly research coordinator meetings with the Research Institute, where relevant. Collaborate with research team and colleagues across the enterprise for idea sharing and continue best practices.
- Ensure financial responsibility of protocol procedures such as notifying proper personnel of research charges or paying vendor or hospital bills associated with the research, as appropriate.
- Demonstrate proficiency in all research systems such as RedCap, Cadence, CTMS, EPIC, specific to the research project.
- Attend continuing education, investigator meetings, and departmental meetings, as appropriate.
-
What you will need:
- Education: Associates Degree Required Bachelors Degree Preferred
- Experience: 1 Year Experience in a physician practice or hospital setting is required.1 Year Experience in research/clinical trials are preferred.
- Licensure: Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) RN(Current Illinois License to practice professional nursing) Required And BLS ? Basic Life Support (CPR and AED) - American Heart Association (AHA) Required
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Help hospitality businesses succeed with world-class technology
An award-winning global travel technology company is looking for a Customer Support Specialist to support customers across the North American market.
This is a fantastic opportunity to join a fast-growing SaaS company that provides a powerful booking and property management platform used by tens of thousands of independent hotels, B&Bs, and vacation rental hosts worldwide.
In this role, you will work directly with customers to help them get the most out of the platform, troubleshoot issues, and ensure they can successfully manage their reservations, guests, and online travel agency connections.
If you enjoy solving problems, helping customers succeed, and working in a fast-paced tech environment, this role offers the chance to build your career in customer success within the travel technology sector.
The Opportunity
As a Customer Support Specialist, you will be the first point of contact for customers, providing support through phone, chat, and online channels. You will help hospitality businesses navigate the platform, resolve technical questions, and ensure they are maximizing the value of the technology.
You’ll work in a collaborative, customer-focused team that prides itself on delivering exceptional service while helping customers succeed in running their businesses.
Key Responsibilities
- Provide multi-channel support to customers via phone, live chat, and web portal
- Troubleshoot technical and usage issues related to the company’s booking and property management software
- Help customers maximize the platform’s capabilities and improve their operational efficiency
- Resolve the majority of customer queries at the first point of contact
- Support integrations with major online travel agencies such as , Expedia, and Airbnb
- Conduct screen-share troubleshooting sessions to resolve more complex issues
- Escalate technical problems to specialist teams when required
- Track recurring issues and provide feedback to improve products and processes
- Contribute to help articles and internal knowledge resources
What We’re Looking For
- Based in Dallas, TX and legally authorized to work in the United States
- 3–5 years of experience in customer support or SaaS software support
- Comfortable supporting customers via phone, email, and live chat
- Strong troubleshooting and analytical skills
- Ability to explain technical concepts in a clear and simple way
- Excellent written and verbal communication skills
- Calm, professional, and solutions-focused when working with customers
- Able to adapt to changing priorities in a fast-paced environment
- Bachelor’s degree or equivalent experience
What’s on Offer
- Permanent full-time role
- Competitive benefits including healthcare, 401(k), and PTO
- Opportunity to work with a global SaaS company in the travel technology sector
- Collaborative team environment focused on customer success
- A supportive culture that values both hard work and having fun as a team
Immediate need for a talented Cybersecurity Analyst. This is a 02+ Months contract opportunity with long-term potential and is located in Raleigh NC USA (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-08113
Pay Range: $63 - $65/hr . Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Serves as a member of the offensive security coordination team, ensuring smooth operation of the team’s agile processes, OffSec exercises, and ensures pentest occur on schedule
- Create and distribute comprehensive meeting minutes to include action plans for offensive security related meetings.
- Speak at established routines (up to 150 people,) proving updates and insights on ongoing penetration testing activities.
- Run office hours to address queries and concerns from various stakeholders.
- Coordinate test issues, working closely with technical teams to resolve any problems that arise during testing.
- Perform data entry for identified vulnerabilities, ensuring complete, accurate, and timely (CAT) documentation.
- Assist with metrics compilation and reporting to track the team’s performance and progress.
- Meet with application teams to discuss vulnerabilities, facilitating clear communication between security and development teams.
- Create and maintain all documentation (e.g. standards, policies, procedures) necessary for compliance and application of application security controls and tool selection.
- Provide critical support for cybersecurity technology infrastructure issues to internal clients, exercising judgement on when to escalate to senior resources.
- Monitor cybersecurity systems using enterprise class monitoring systems, proactively identify potential issues, and exercise appropriate responses to events.
- Occasional on call time, with nights or weekends < 10%
- Analyze basic information and makes decisions within guidelines or standard practices to solve problems.
- Contributes to projects by completing assigned tasks.
Key Requirements and Technology Experience:
- Key skills: [ Penetration Testing, Vulnerability Management, Application Security]
- The ideal candidate is an exceptional communicator who thrives in collaborative environments and remains effective during moments of conflict or high pressure.
- They bring strong public‐speaking abilities, enabling them to clearly articulate technical findings to both technical and non‐technical audiences.
- This individual demonstrates a deep passion for automation, learning penetration testing methodologies and continuously invests in their professional growth through self‐funded projects and a technical portfolio.
- They are committed to ethical security practices, skilled in translating complex concepts into actionable insights, and motivated to contribute meaningfully to a process driven and dynamic cybersecurity team
- Candidates with additional experience in project management, business acumen, or leading technical initiatives will be strongly valued.
- Preferred qualifications include penetration testing certifications such as OSCP, eJPT, PNPT, or similar industry‐recognized credentials.
- A broader technical background—such as programming, server administration, containerization technologies, API security testing, thick‐client assessment, mainframe environments, or emerging AI systems—will further enhance success in this role.
- These skills help the candidate navigate diverse environments, collaborate across disciplines, and deliver deeper, more impactful security insights.
- Do you have a portfolio?
- What experience do you have playing on a team or collaborative video games?
- What is your community envolvement in the cybersecurity community?
Our client is a leading Banking Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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About the Company
FCSLA Life is committed to providing exceptional service and support to our members. Our mission is to ensure that every member feels valued and understood, fostering a culture of inclusivity and respect.
About the Role
Experienced Microsoft Developer designs, develops, maintains and supports web-based and Windows applications. Strong expertise in C#, VB6, and Microsoft SQL Server, and a solid understanding of both modern and legacy systems. This role involves working closely with business stakeholders to enhance existing applications and build new solutions that meet evolving organizational needs.
Essential Functions
- Design, develop, and maintain Windows and web applications using Microsoft technologies
- Write clean, efficient, and well-documented code in C# and VB6
- Develop and optimize SQL Server databases, stored procedures, views and queries
- Maintain and modernize legacy VB6 Applications, including integration with newer systems
- Crystal Reports 10 experience and MS Access
- Collaborate with analysts, QA, and end users to gather requirements and deliver solutions
- Troubleshoot, debug, and resolve application and database issues
- Participate in code reviews and ensure adherence to development standards and best practices
- Support deployments, upgrades, and ongoing production maintenance
- Create technical documentation for applications and processes
- Resolving Help Desk issues
- All other duties as assigned
Education & Experience
- Four year degree or equivalent experience in computer science or related field
- Strong experience with C# (.NET Framework / .NET Core)
- Proven experience supporting and enhancing VB6 Applications
- Advanced knowledge of Microsoft SQL Server, including:
- T-SQL
- Stored procedures
- Performance turning and indexing
- Experience with web development (ASP.NET, MVC, Web APLs, or similar)
- Experience developing Windows applications (WinForms and/or WPF)
- Understanding of software development lifecycle (SDLC)
- Strong problem-solving and analytical skills
- Ability to work independently and collaboratively in a team environment
- Strong software development background and system management experience
- Proficiency with Microsoft Office Suite, Desktop PC and Calculator, Policy Management System (proprietary software for the main database), FormDocs and Fortis
Preferred Qualifications
- Experience migrating VB6 applications to .NET
- Familiarity with HTML, CSS, JavaScript
- Experience with Visual Studio, source control (Git, TFS, or similar)
- Knowledge of RESTful services and API integrations
- Experience in Agile or Scrum environments
Work Environment
This job is performed in a professional office environment. This is a full-time position with business hours Monday through Friday. Hours of work are typically 8:00 a.m. to 4:30 p.m. Additional hours may be worked as appropriate. Work is routinely performed using standard office equipment such as computers, phones and copiers, in a fast-paced environment.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing duties of this job, the employee is regularly required to talk, hear, sit for long period of time, use of hands and fingers to keyboard, use of standard office equipment such as computers, phones and copiers, navigating about the office and viewing materials and equipment needed to perform required tasks. This position requires the ability to occasionally lift office products and supplies, up to 30 pounds. Work also requires ability to reach into top filing cabinet drawers and bend or stoop to reach into bottom filing cabinet drawers.
Travel
This position requires no travel.
Equal Opportunity Statement
FCSLA Life is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Senior Data Analyst: The "Storyteller" of Product Development
Location: Framingham, MA (Hybrid – 2 days in-office)
Type: 3–6 Month Contract (Potential for Extension or Conversion)
Pay Range: $39.00 - $44.00/hr
The Opportunity
You will join a Fortune 100 global retail innovator known for delivering high-quality brands and fashion at incredible value. Within our Product Development (PD) division, we don't just follow trends—we create the infrastructure that brings them to life.
We are looking for a Senior Financial Analyst who does more than just move data. We need a strategic partner who can translate complex financial metrics into insights that drive the future of our Apparel, Home, and Accessories businesses. This is a high-visibility role where you will work directly with VP and EVP leadership to shape the story behind the numbers.
The Mission
You will join a high-performing Reporting & Finance team during a pivotal digital transformation. Your mission is two-fold:
- Maintain Excellence: Own the Quarter-Close process and manage critical trackers for tariffs, cost savings, and planned vs. actuals.
- Drive Evolution: Lead the charge in transitioning our reporting from static cycles to a streamlined, month-end cadence powered by Power BI automation.
What You’ll Do
- Narrate the Numbers: Present financial insights to executive leadership, effectively "telling the story" behind the data to support global sourcing and pricing decisions.
- Modernize Reporting: Act as the architect for our transition to interactive Power BI dashboards, moving away from manual workflows toward scalable automation.
- Strategic Modeling: Build "what-if" scenarios and financial models to navigate budgeting, headcount, and global market shifts.
- Cross-Functional Collaboration: Serve as the financial bridge between Sourcing, IT, Merchandising, and Corporate Finance teams.
- Process Engineering: Evaluate current tools, identify bottlenecks, and document standardized workflows via SOPs and flow charts.
Who You Are
- The Analyst: 5–7 years of experience in finance, reporting, or operations with a strong grasp of the retail or product lifecycle.
- The Power User: You are an Excel Expert (Power Query is a preferred) and highly proficient in Power BI. You can independently design, build, and maintain complex data models.
- The Communicator: You don't just deliver reports; you provide context. You excel at explaining complex financial concepts to non-financial creative and product teams.
- The Efficiency Expert: You have a passion for "continuous improvement." You enjoy taking a messy process and turning it into a streamlined, automated tool.
- The Local: You are able to collaborate in-person at our Framingham campus 2 days a week.
Why Join This Team?
- This role offers a front-row seat to the global product lifecycle of one of the world's most successful retailers. While this is a contract position, we are looking for a high-performer who wants to make a lasting impact on our financial reporting architecture.
