Ross Stores Ceo Email Jobs in Usa
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Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. We respect and celebrate the diversity of backgrounds, identities, and ideas of those who work and shop with us. Come join us as we continue our diversity, equality and inclusion journey!
General Purpose
Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.
Essential Functions
General Operating Requirements:
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Analyzes Store reports to evaluate controllable expenses and overall Store performance.
- Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
- Ensures proper scheduling of Associates to meet business objectives.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development
- Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
- Through selection, training and motivation, strives to reduce Store turnover. Utilizes and promotes all retention tools including incentive programs, recognition opportunities, contests and training. Ensures all required training courses are prioritize and completed in a timely manner.
- Responsible for addressing personnel and performance issues including coaching, verbal and written warnings, progressive discipline and termination when needed.
- Ensures compliance with Ross personnel policies and procedures.
- Manages Associate Relations issues, consulting with the District Manager as needed.
- Ensures compliance with all State, Local and Federal regulations.
Expense Control
- Leads all expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Ensures all Associates understand and can execute emergency operating procedures.
Customer Service
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal And Store Brand
- Leads all Store Associates in, and models, a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Represents and supports the Company brand at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
Merchandise Processing and In-Store Marketing
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention
- Responsible for training Associates on Loss Prevention programs to achieve Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Responsible for leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
Competencies
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
Qualifications And Special Skills Required
- Five or more years of Store management experience in a retail environment.
- Must maintain a high level of Customer service.
- Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
- Ability to train, coach and develop Associates at all levels.
- Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
- Fluency in English.
- Must exercise considerable independent judgement and discretion.
- Ability to work evenings and weekends.
Physical Requirements/Ada
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Ability to perform basic mathematical calculations commonly used in retail environments.
Supervisory Responsibilities
Certain assignments may require other qualifications and skills.
Direct supervision of Assistant Store Manager, Area Supervisors and all Retail Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Our values start with our people, join a team that values you!
Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
- Success. Our winning team pursues excellence while learning and evolving
- Career growth. We develop industry leading talent because Ross grows when our people grow
- Teamwork. We work together to solve the hard problems and find the right solution
- Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS:
General Operating Requirements:
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
- Communicates any variances to Company standards to the Store Manager.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local and Federal regulations.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development:
- Assists in recruiting, hiring, training and developing non-exempt Associates.
- Ensures compliance of Ross personnel policies and procedures.
- Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control:
- Assists in the management of and continuous monitoring of actual expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Ensures all Associates understand and can execute emergency operating procedures.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Assists in the facilitation of monthly safety meetings.
Customer Service:
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand:
- Represents and supports the Company brand at all times.
- Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention:
- Assists with training Associates on Loss Prevention awareness and Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
- Two or more years of Store or Assistant Store Manager experience in a retail environment.
- Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
- Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
- Ability to set priorities and exercise independent judgment.
- Maintain high quality of Customer service.
- Fluency in English.
- Ability to work evenings and weekends.
- Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 lbs.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES:
- Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Ross Air – Houston, TX
Ross Air is a fast-growing HVAC company specializing in residential new construction. We are building a team that takes pride in organization, efficiency, and doing things the right way.
We are looking for a Warehouse Coordinator who will take ownership of warehouse operations and ensure our install teams have everything they need to succeed in the field.
This role is critical to keeping installs moving and maintaining the Ross Air standard.
Schedule
• Early start required: 5:00 AM – 2:00 PM
• Must be dependable and able to start early to stage crews
• Overtime available during busy periods
Responsibilities
• Receive and inspect incoming HVAC equipment and materials
• Organize and maintain warehouse inventory (equipment, duct, fittings, thermostats, accessories, etc.)
• Stage materials and equipment for upcoming installs
• Load install trucks with correct job materials each morning
• Operate a forklift to move and organize equipment
• Track inventory levels and communicate when materials need to be reordered
• Maintain a clean and organized warehouse environment
• Coordinate deliveries from HVAC suppliers
• Assist field crews with emergency material needs when required
Requirements
• Experience working in a warehouse or construction environment preferred
• Forklift experience required
• HVAC experience is a plus but not required
• Ability to lift equipment and materials (up to 75 lbs)
• Valid driver’s license
• Strong organizational skills
• Reliable and punctual
• Ability to work in a fast-paced environment
Pay
• $18 – $26 per hour depending on experience
• Overtime opportunities available
About Ross Air
Ross Air is building one of the most modern HVAC companies in Texas. We focus on quality installs, strong team culture, and doing things the right way for our builders and homeowners.
If you want to grow with a company that is expanding fast and raising the standard in the HVAC industry, we want to hear from you.
Important:
If you have a problem showing up early or being on time, this is not the job for you.
Roses/Roses Express is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Roses/Roses Express Assistant Manager/Key Carrier you will be responsible for providing excellent customer service to our customers and supporting the Store Manager with the overall operation of the store to achieve company deliverables.
Duties and Responsibilities:
- Assist with the hiring, training and development of store team members as delegated by the Store Manager
- Assist with all store functions and day-to-day store activities as directed by the Store Manager
- Able to perform all opening and closing procedures in the absence of the Store Manager
- Assist the Store Manager in protecting and securing all company assets, including store cash.
- Adhere to all policies and procedures including safety guidelines.
- Maintain a professional and friendly environment with customers, subordinates, and supervisors.
- Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery.
- When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Team Members.
- Process all SSC Corporate directives.
- Assist the Store Manager on the receipt and return of DSD merchandise.
- Assist Store Manager in the management of freight flow.
- Meet or exceed productivity standards.
- Assist the Store Manager in ordering and stocking all merchandise needs.
- Assist the Store Manager in maintaining stockroom organization.
- Assist the Store Manager in ensuring that the sales floor is sales effective daily.
- Assist the Store Manager in planning and implementing all directives in the Store Operations Weekly Bulletin.
Qualifications:
- Prefer prior retail and management experience.
- Effective communication, interpersonal, and written skills
- Ability to lift, bend and transport merchandise weighing up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
- Ability to work in a high energy, team environment.
- Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends, and holidays.
Benefits:
- We offer generous benefits, flexible work schedules.
- Health and welfare programs including medical, pharmacy, dental, vision and more.
- Paid Time Off
- Retirement Plans
Variety Wholesalers, Inc. is an Equal Opportunity employer.
If you want an exciting job with one of the largest off-price retail stores in the nation, join the store management team at Burlington Stores, Inc.! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? Are you an expert multitasker who would thrive in a high-energy retail environment where you need to prioritize quickly and think on your feet? If you answered yes, you may be interested in a position as a Store Manager, Operations Manager, Service Manager, or Merchandise Manager. Our management team members are the leaders of our store organization. As a member of the management team you'll be responsible for coaching and guiding associates to ensure we achieve our mission to provide a world-class shopping experience to our customers as well as ensuring the professional growth and development of your team of associates. You'll be challenged to manage the daily operation of one of our multi-million-dollar retail stores. Our managers are entrepreneurs, innovators, role models and coaches who drive results, bring \"Our Burlington\" values to life in our stores, and ultimately support the continuing success and growth of the Burlington brand.
A Day In The Life
Lead of the store team in all aspects of store operations.
Day-to-day management of the store.
Take responsibility for the training and professional development of team members.
Communicate effectively with the Regional Management team.
Drive sales through applying Burlington techniques and standards as well as identifying innovative new solutions to support sales growth.
Ensure and provide exceptional customer service at all times.
Ensure appropriate merchandising standards.
Control expenses and payroll budgets.
Manage the associate experience and handle personnel issues.
Model outstanding customer service practices for your team and ensure associates consistently deliver excellent customer service.
Will be involved in managing on or more of the following operations: Back of House operations (Receiving/MTA), Markdowns, Point of Service/Front End operations, Selling Floor, Recovery, Sizing, Fitting Rooms, and all individual departments including Ladies, Men, Youth, Sportswear, Shoes, Home, and Baby Depot.
Assisting/support management team in all areas of store operations, service, and merchandising.
Human Resource Initiatives including but not limited to staffing, hiring, and BEST (scheduling).
You'll Come With
5+ years of Retail Management experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization with experience in managing a multi-million-dollar sales volume and expense budget.
Must be available to work early mornings, nights, weekends and holidays as required.
Travel may also be required from time to time.
Salary Range: $19.95 - $27.55
Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.
Location: South Carolina-Myrtle Beach
Address: 1120 Seaboard Street
Zip Code: 29577
Pay Rate: Salaried
Career Site Category: Store Management
Position Category: Store Management
Job Type: Full-Time
Remote Type: In Office/On-site
Evergreen: No
Executive Assistant to the CEO / Senior Executive Operations Manager
Who We Are
Located in Melville, New York, Gerber Tours is a leading provider of high-quality Student travel programs. Our mission is to expertly create travel and performing arts programs that educates and inspires students, ignites their passions, and creates impactful lifelong memories. As the parent organization to American Classic Tours & Music Festivals, My Dance Dreams, and Contemporary Tours, we execute a vision of forever changing how every student sees the world around them.
We work in a fun, friendly and flexible environment filled with people who work diligently to make sure every program is unique and life-changing for our traveling students and educators. Our commitment to our culture and team members is just as important as our commitment to offering immersive, educational and inspiring opportunities for students. Gerber Tours is led by a seasoned executive team with decades of experience in the travel industry, demonstrating the strength of our culture, leadership stability, and long-term investment in our organization. Gerber Tours provides continuous learning opportunities and career growth for employees.
Job Description
Are you energized by bringing order to complexity and turning ideas into action?
Gerber Tours is seeking a highly capable Executive Assistant to the CEO / Senior Executive Operations Manager to serve as a true force multiplier for our CEO. This is not a traditional administrative role. This position is for someone who thrives on ownership, judgment, and follow-through—and who wants to play a central role in how the company operates day to day.
In this role, you will run the operating system of the CEO’s office: managing priorities, protecting time, ensuring follow-through on key initiatives, and acting as a trusted partner in execution. You’ll work closely with leadership, manage communication flow, and make sure that what gets discussed actually gets done. This role is ideal for a senior-level executive assistant or operations-minded professional who enjoys being in the center of the action and is ready to take on meaningful responsibility.
Work Location:
- This position is fully in-office for the first six months. After six months, the role is eligible for one remote day per week, in alignment with company policy.
Key Responsibilities:
Executive & Calendar Management
- Own and manage the CEO’s calendar, ensuring priorities, meetings, travel, and focus time are aligned with company goals.
- Evaluate, prioritize, and anticipate scheduling needs, conflicts, and follow-ups to keep the CEO operating at peak effectiveness.
- Anticipate scheduling conflicts, preparation needs, and follow-ups before they become issues.
Inbox & Communication Management
- Manage the CEO’s inbox and communication flow, including prioritization, drafting responses, and tracking follow-ups.
- Serve as a key liaison between the CEO and internal and external stakeholders with professionalism and discretion.
Meeting & Travel Support
- Prepare meeting materials, attend select meetings, capture decisions and action items, and drive follow-through.
- Coordinate domestic and international travel and manage expense reporting for the CEO and Executive Team.
Execution, Follow-Through & Accountability
- Track and drive execution of CEO-led initiatives, ensuring commitments are met and priorities stay on schedule. (e.g., quarterly employee assessments).
- Maintain visibility into deadlines, deliverables, and leadership accountability across the organization.
Operations & Administrative Excellence
- Maintain organized records, files, and documentation while supporting leadership meetings, company events, and special projects.
- Identify and implement improvements to workflows, communication, and operational efficiency while handling sensitive information with discretion.
Qualifications:
- 5+ years of experience supporting a senior executive, founder, or CEO in a fast-paced environment.
- Proven ability to manage complex calendars, competing priorities, and high-volume communication.
- Strong judgment and the confidence to prioritize, push back, and make recommendations when appropriate.
- Demonstrated experience tracking initiatives and ensuring follow-through without being asked.
- Exceptionally organized, detail-oriented, and reliable.
- Strong written and verbal communication skills.
- High level of discretion, emotional intelligence, and professionalism.
- Comfortable working in-office and being a visible presence within the organization.
- Experience in operations, project coordination, or a Chief of Staff–adjacent role is a plus.
Salary Range: $85,000 – $110,000
What Success Looks Like in This Role:
- The CEO’s days are organized, intentional, and focused on the highest-impact work.
- Meetings lead to clear action and consistent follow-through.
- Initiatives don’t stall after being discussed.
- Communication is streamlined, priorities are clear, and execution improves across the organization.
- The CEO gains meaningful leverage, clarity, and bandwidth.
Our client, a premier consulting firm specializing in government relations, public affairs, and corporate intelligence in Nashville, TN (WeHo area), has engaged us to place a high-functioning, professional, polished, proactive, & solutions oriented individual in the role of Senior Executive Assistant (EA) to the CEO/Founder (approx. 75%) & his Business Partner (BP) (approx. 25%). The EA is the CEO's most trusted operational partner, and the person who makes it possible for the executives to operate at the level this firm requires of them. This isn't a traditional support role, it’s a high-trust, high-autonomy position for someone who understands how to work alongside a founder-operator: staying out of the way when things are moving, stepping in decisively when they aren't, and never making either executive feel managed. The CEO’s energy belongs on strategy, clients, & growth, and the BP’s energy belongs on strategy, project oversight, & developing work product. Everything else, the calendar, follow-through, systems, & operational details, belongs to this role. The EA will maintain a calm, steady presence in high-pressure moments, be invisible when things go well, and indispensable when they don’t.
The right person for this role understands, at an instinctive level, how to work with a founder who values autonomy, dislikes being managed, and has built something significant without much operational structure. They won’t try to change how anyone operates, they'll build around it. This role is not for someone who needs direction, affirmation, or structured oversight to thrive, it's for someone who reads a room before speaking, earns trust quietly, and solves problems before they reach the executive's desk. If your instinct when something is broken is to schedule a check-in about it, this isn't the right role. If your instinct is to inform the executives with the problem/solution, fix it & then let them know it's handled, please read on.
*Please do not contact our client directly.*
Hours: M-F: 8am-5pm w/flexibility when needed + ability to support monthly evening events (approx. 1-3 mainly hosting clients @ stadium suite) - Additional flexibility needed to receive communications outside of normal business hours, responding to urgent needs immediately, and prioritizing others accordingly
Travel for EA (mostly to D.C): Approx. 1x/month with CEO (potential for more) - approx. 1/2 day trips & 1/2 overnight
Core Responsibilities:
Calendar, Time, & Energy Management:
- Own the executives’ calendars end-to-end, actively protecting time for the work that matters & problem-solving their communication styles & independent decision-making
- Anticipate scheduling needs before they think to ask; reduce the number of decisions they have to make about their own time
- Ruthlessly guard against low-value commitments; propose alternatives rather than just declining
- Solve for open blocks on calendars so they have built-in flexibility & autonomy to utilize, preventing the need to constantly re-shuffle a full deck
- Prepare both for every meeting, delivered the way each prefers to receive information
- Coordinate travel, logistics, and engagements end-to-end
- Manage expense reporting, reconciliation, and any personal logistics that consume executive time
Communications & Stakeholder Management:
- Draft high-quality correspondence & briefing materials, and external communications on their behalf
- Serve as a communications bridge with senior clients, partners, government contacts, etc.; represent each professionally and with appropriate authority
- Screen & triage incoming communications; surface what needs attention & handle what doesn't
- Know when to act & when to ask — they should never feel like they’ve been committed to something without their knowledge
- Manage sensitive & confidential information with absolute discretion
Governance, Compliance, & Documentation:
- Maintain organized systems for contracts, governance documents, regulatory filings, and key records
- Ensure audit readiness, confidentiality standards, and records management without making it a production (based on checklist of required documents)
- Maintain standardized templates & SOPs so institutional knowledge lives in the system, not in anyone's head
Strategic Execution & Follow-Through:
- Convert their priorities into clear operational plans
- Track progress across initiatives and surface blockers before they become problems either has to solve themselves
- Produce concise, data-informed status updates that gives each clarity without demanding their time
- Close the loop on action items that come out of their meetings & conversations
- Identify when a decision is stalling & create the conditions for it to move forward
- Be a relentlessly solutions-oriented person; neither executive wants a “yes” person or a “no” person; they want someone who problem solves how to get something done
Operating Rhythm & Organizational Infrastructure:
- Design & maintain the operational cadence the firm needs
- Support the Salesforce CRM relationship alongside the Director of Ops: ensure client & relationship data is current, accurate, and useful to him, and act as the primary person to ensure 100% of staff are providing updated, accurate information that he can rely on & utilize
- Coordinate across the internal team to ensure nothing falls between functions
- Build systems that reduce their cognitive load, not add to it; every process you introduce should make their lives easier, not more structured
- Proactively identify operational gaps, risks, or inefficiencies, and bring solutions, not problems, to their attention
- Ensure clients receive regular communication, support, gifts, memos, etc. to own & manage against satisfaction
Decision Support:
- Assemble the information each needs to make decisions clearly & completely
- Offer options w/ tradeoffs, not recommendations disguised as facts; they'll form their own views
- Know which decisions require their direct attention and which ones you can resolve on their behalf, and have the judgment to tell the difference
Internal Accountability & Team Coordination (CEO):
- Create lightweight accountability mechanisms that keep projects & people on track without creating a management layer the CEO has to oversee
- Flag performance or delivery issues early, with context and a suggested path forward
- Coordinate across team members on cross-functional work; resolve dependencies & blockers at the staff level before they require the CEO's involvement
You’ll thrive here if you:
- Are energized by making someone else more effective rather than being recognized yourself
- Read people and rooms quickly, and adjust your approach without being told to
- Default to action over process — you figure out what needs to happen and do it
- Know how to introduce structure quietly: systems that work without being called systems
- Can sit with ambiguity & incomplete information w/out becoming anxious or unproductive
- Earn trust slowly & protect it fiercely; you understand that discretion is the baseline, not the bar
- Have a high tolerance for a principal who processes internally, communicates concisely, and doesn't offer much unsolicited feedback
- Are genuinely loyal — in the way you show up when things are hard
This role will not be a fit if you:
- Need regular check-ins, affirmation, or structured feedback to feel effective
- Manage up by making the executive aware of how hard you're working
- Default to scheduling a meeting when something is unclear instead of resolving it
- Are uncomfortable operating in a high-trust, low-oversight environment
- Take it personally when the CEO processes quietly or doesn't volunteer information
- Confuse loyalty w/ agreement — you can push back, but you do it once, privately, and then you execute
Qualifications:
Required
- 5+ years supporting a C-suite executive, founder, or senior principal in a fast-moving, high-stakes environment
- Demonstrated experience building & owning operational systems, not just maintaining them
- Exceptional written communication: able to produce correspondence, briefings, and materials in someone else's voice
- High emotional intelligence: able to read communication style & adapt without being coached to do so
- Proficiency w/ Salesforce or comparable CRM OR comfort learning new systems quickly
- Proficiency w/ project management tools (Asana, , or similar) & Microsoft 365 / Google Workspace & comfortable using AI (executive preference is Claude)
- Proven ability to handle confidential & politically sensitive information in a government-adjacent environment
- Track record of operating autonomously in a low-structure environment without losing quality or follow-through
Preferred
- Prior EA experience supporting a founder or high-profile principal
- Familiarity w/ government relations, public affairs, or political environments
- Experience supporting a firm through growth, acquisition preparation, or organizational scaling
- Background in project management, operations, or strategic planning
- College degree
Compensation/Benefits:
- Base Salary: $120,000-$150,000 + performance based bonuses (5% July / 10% Dec.)
- Vacation (15 days) + Paid Holidays (13)
- 401(k) w/ 3% employer match
- M/D/V (100% coverage for employee)
- Maternity/Paternity leave
- Additional perks: complimentary snacks/coffee/drinks, Friday lunches, team social events, and access to suite for Titans game at least 1x/year
*Successful completion of reference & background checks are required prior to employment*
Note: We appreciate your interest in this opportunity & review all submissions. Candidates of interest will be contacted via email with a questionnaire to further assess potential fit & next steps. Those not selected will have their resume kept on file for consideration of other opportunities.
TMH, LLC provides equal opportunity employment, and doesn’t discriminate with recruitment of candidates or employment on the basis of race, color, religion, gender, sexual orientation, age, national origin, marital status, disability, military status, veteran status, or any other characteristics protected by law.
What Makes This Role Exceptional
This is far more than standard executive support—it’s strategic partnership at the highest level. As the Executive Assistant to the CEO of an ultra-exclusive family office in Irvine, CA, you are entrusted to understand the CEO’s vision, anticipate operational needs, and be the force multiplier ensuring seamless execution—both strategically and tactically.
Key Responsibilities
- Strategic & Tactical Execution: Lead high-impact initiatives while managing detail-rich tasks, ensuring every action aligns with the CEO’s overarching goals.
- Proactive Anticipation: Identify and resolve potential issues before they arise, ensuring smooth operations and allowing the CEO to focus on only what they can do.
- Dynamic Coordination & Filtering: Manage a complex calendar and communications flow with discretion, clarity, and precision.
- Executive Travel Orchestration: Oversee every tier of travel logistics—from ultra-premium arrangements (private jets, real-time itinerary updates, private staff coordination) to streamlined business-class travel and monthly recurrence trips.
- Event & Off-Site Leadership: Plan and coordinate high-level events, retreats, or personal gatherings—either solo or in partnership with event teams.
- Project Overflow Management: Take ownership of the CEO’s overflow tasks—delivering both routine and strategic outcomes.
- Personal & Household Logistics: Seamlessly shift between executive-level responsibilities and personal support—whether that’s preparing a briefing, arranging a meal, or booking a flight.
- Operational Agility: Adapt effortlessly—executing both polished presentations and granular operational details as needs shift.
Core Skills & Proficiencies
Hard Skills
- Advanced user of PowerPoint, Word, Outlook—comfortable supporting high-stakes presentations and communications
- Highly proficient in Excel for reports and data management, without needing complex macros
- Skilled with Zoom, Microsoft Teams, WebEx—confidently managing executive communications, town halls, and board sessions
- Tech fluent on both Mac and PC, with practical troubleshooting abilities
- Experienced with expense systems like Concur (or equivalents)
- Familiar with collaboration platforms: SharePoint, OneDrive, etc.
- Comfortable navigating CRM tools (e.g., Salesforce) or systems as needed
- Quick to master new technologies and internal systems
- Prior exposure to supporting Board of Directors is highly valuable
Soft Skills
- Exceptional emotional intelligence—empathy, self-awareness, and interpersonal finesse—critical for executive dynamics
- Meticulous attention to detail—anticipating errors before they surface
- Masterful communication—you adapt your tone and format across mediums (text, email, phone, in-person) to influence without authority
- Strategic problem-solving—steady, creative, and proactive in navigating complex challenges
- Agile and resilient under pressure—fluidly pivoting as priorities shift
- Effective research and networking—you know who to ask or where to look to get things done
- Deep professional discretion—trusted with sensitive and confidential matters
- "Always on" mindset—resourceful, solution-obsessed, driven to deliver with creativity and grace
- Relationship builder with a strong internal and external network—knowing how to connect and grow influence from day one
Ideal Candidate Profile
- Bachelor’s degree or higher
- Minimum of 8 years supporting a C-Suite executive—CEO or President preferred—in high-trust, dynamic environments
- A Career Executive Assistant—this is your calling, not a launchpad for something else
Why Elite Candidates Will Be Drawn to This Role
- A rare, high-trust, and high-impact position supporting a CEO in a private, exclusive setting
- Exceptional compensation that aligns with the breadth and depth of strategic and operational expectations
- A uniquely varied role spanning vision alignment, executive coherency, and personal support—offering deep professional reward and influence
VENTEON and HARVARD RESOURCE SOLUTIONS are hiring a Executive Assistant to provide direct support for the CEO of a large start- up company. This is a critical individual contributor role interfacing with the high-level executives at the company. Position requires exceptional judgement, professionalism, and the ability to operate with discretion in a highly dynamic, fast paced environment. The ideal candidate blends world-class executive administrative support with strong project management capability, working seamlessly with
C-Suite leaders, investors, board members, and cross functional teams. Role is responsible for ensuring CEO’s time, priorities, workflows, and communications are optimized for maximum impact while also leading select projects that advance organizational effectiveness.
POSITION TYPE: Fulltime, onsite position with regular overtime, weeknight, and weekend work expected on a regular basis.
PAY: Commensurate with years of experience, executive capability, and technical software competence. Salary range: $100,000 -$120,000 plus annual bonus, stock options, PTO, and Benefits package.
REQUIREMENTS of the Executive Assistant:
- 10+ years in executive support roles, with at least 5 years’ experience supporting a CEO or C‑suite executive strongly preferred. Background in high‑growth, fast‑paced, technology or manufacturing environments or start-up company.Strong critical thinking, decision‑making, and problem‑solving skills in a dynamic environment with the ability to anticipate needs, propose solutions proactively, and resolve issues independently.
- Exceptional organizational, prioritization, and time‑management skills; proven ability to manage multiple concurrent workstreams with precision.
- Demonstrated ability to work autonomously while building collaborative relationships across teams.
- Excellent written and verbal communication skills, with the ability to produce executive‑ready content and tailor messaging to diverse audiences.
- High degree of discretion, integrity, and professionalism in handling confidential information.
- Comfort operating in ambiguity and adapting quickly as priorities shift in a startup environment.
Technical Skills
- Strong proficiency with AI, productivity, and collaboration tools (e.g., Smartsheet work management and automation platform, ChatGPT, Canva, AI, Amazon Narratives, Power BI, and SharePoint) is required.
- Experience in leveraging AI tools to bring efficiency by automating administrative tasks, streamlining communication, summarizing information, and providing actionable insights.
- Ability and curiosity to learn and navigate modern technologies, systems, and internal tools quickly.
- Experience supporting virtual meeting management tools and executive communication platforms.
Personal Attributes
- Highly agile, resourceful, and solutions‑oriented.
- Calm under pressure with strong emotional intelligence and executive presence.
- Customer‑service mindset with a bias for action and continuous improvement.
- Keen attention to detail paired with the ability to see the bigger picture.
DUTIES of the Executive Assistant
Provide Executive Support
- Manage complex, dynamic calendars across multiple time zones, including strategic time blocking, meeting prioritization, and proactive conflict resolution.
- Coordinate and execute executive meetings, offsites, board engagements, and internal/external events, including all associated travel, logistics, agendas, materials, and briefing documents.
- Prepare, edit, and distribute meeting agendas, notes, summaries, and executive-level communications.
- Track deadlines and deliverables for CEO-related projects.
- Draft and refine presentations, reports, and documents for multiple audiences, including board members, investors, and senior leadership.
- Serve as a trusted liaison between the CEO and internal/external stakeholders, ensuring timely follow‑up, strong alignment, and consistent communication flow.
- Screen and prioritize incoming communications, requests, and issues, escalating or resolving independently when appropriate.
- Maintain strict confidentiality with sensitive business information, personnel matters, and strategic initiatives.
- Unlock additional time for the CEO to focus on high-impact strategic responsibilities by proactively managing administrative tasks and anticipating needs.
- Expected to be consistently available and responsive, providing whatever support is required—whether administrative, logistical, or strategic—to ensure the CEO can operate effectively and focus on high-priority responsibilities.
If you are a high performer and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to
We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you may not be a fit for this position.
At Venteon and Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Accounting & Finance, Engineering, and IT talent in the industry today.
As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store. You are passionate about developing a strong team through effective coaching and training, you are a pro at making tough, strategic decisions to drive your business, you consistently deliver operational excellence and your store is always rocking AEO Brand Standards. Most importantly, you bring your REAL self to work every day!
Your Responsibilities
- You have a passion for driving results: You're an expert at driving sales by maximizing overall store productivity and building guest loyalty through a best-in-class guest experience. You're entrepreneurial-minded and you create, manage and own your store's business plan to meet KPI goals.
- You're a business innovator: Because you own the controllable elements of your store's P&L, you are skilled at analyzing reporting and daily sales trends to make real-time, innovative business decisions in order to achieve store financial goals.
- You're a people leader: You're passionate about recruiting, hiring and retaining a high-performing team. You're an advocate for your team's development, you encourage your team to pursue internal opportunities, and you always have a succession plan in place to ensure a clear career path for all associates. You take pride in developing store leadership through leadership development training, performance feedback, individual development plans and annual performance reviews.
- You know that teamwork makes the dream work: You champion a culture of teamwork and recognition by establishing and communicating goals, holding your team accountable to brand standards, and celebrating and rewarding outstanding performance daily.
- Your store rocks AEO Brand Standards: You ensure your store consistently maintains AEO Brand Visual Standards by owning all visual and merchandising processes. You are the \"go-to\" when it comes to Floorsets, merchandise adjustments and replenishment and your team always has a clear understanding of their role in keeping the store guest-ready.
- Workforce Management - it's your \"thing\": You know that maximizing your business requires a well thought-out schedule! By evaluating traffic, calendars and payroll reports, you're able to make scheduling adjustments to meet business needs. As a result, payroll is always in check and you're always leveraging your top talent to deliver an impeccable guest experience.
- Integrity is your middle name: You demonstrate integrity when making compensation decisions, you ensure audit and shrink results meet Asset Protection Standards, you follow AEO's policies and procedures, and you do the right thing - always.
You'd Be Great For This Role If
- You love AE and Aerie products!
- You've led functional teams in a retail management role previously - #practicemakesperfect!
- You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
- You know how to lead and develop teams and have a general understanding of employment law.
- You have a track record of effective communication and conflict management.
- Business acumen? You've got it!
- You understand how to analyze reporting to drive sales.
- You have flexible availability - you're available to work when the guest shops!
Our Associates Love AEO Because
- They work with REAL people - there's nothing like your #AEOFamily.
- They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
- They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
- They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.