Rinse And Repeat Jobs in Usa

Our client is seeking a driven and relationship-focused Project Manager to lead data center electrical construction projects from preconstruction through closeout. This organization is known for investing in its people, building strong internal teams, and creating clear pathways for professional advancement.

You will join a company that values collaboration, accountability, and continuous improvement, where leadership development and hands-on training are part of the culture, not an afterthought. This is an opportunity to grow your career while managing meaningful commercial projects and working alongside experienced industry professionals.

This role oversees planning, execution, financial performance, and client coordination while ensuring projects are delivered safely, on schedule, and within budget. This is for a remote travel opportunity for Cedar Rapids, Iowa.

Key Responsibilities

• Lead the full lifecycle management of electrical construction projects
• Build and coordinate internal project teams to ensure alignment on scope, schedule, and deliverables
• Maintain accountability for project budgets, forecasting, and financial performance
• Develop and track project schedules, adjusting as needed to meet changing conditions
• Review contract documents and ensure compliance with all project requirements
• Serve as the primary point of contact for clients throughout the duration of the project
• Oversee subcontractors and trade partners to ensure performance standards are met
• Manage change order processes and support accurate billing in accordance with contract terms
• Identify risks proactively and communicate mitigation strategies
• Support and reinforce jobsite safety standards
• Collaborate with engineering teams on design-build projects as applicable

Qualifications

• Minimum of 5 years of experience managing electrical construction projects
• Experience with data center projects preferred
• Demonstrated experience overseeing multiple projects simultaneously
• Strong understanding of construction contracts, scheduling, budgeting, and cost control
• Experience coordinating with field operations and construction leadership
• Ability to build strong client relationships and contribute to repeat business opportunities
• Working knowledge of electrical systems and construction methodologies
• Strong communication and leadership skills
• Bachelor’s degree in Construction Management, Engineering, or related field preferred
• Journeyman or Master Electrician license is a plus
• Experience in design-build environments is advantageous

Compensation and Benefits

• $130,000-$180,000+ depending on experience
• Bonus potential
• Medical, dental, vision, 401k match
• Relocation assistance provided

As part of its commitment to investing in its people, the company offers a comprehensive benefits package that supports health, financial security, professional development, and overall well-being.

WHAT'S ON OFFER

• Base salary depending on experience level.
• Annual and project-based bonuses
• Company vehicle or vehicle allowance (depending on candidate preference), along with inclusive benefits package
• Very strong project pipeline and family-oriented culture – clear progression potential.

Areas of expertise include: cold storage, tilt-wall, food & beverage, and/or mission critical

The Project Manager will lead the project team and have overall responsibility for the success of assigned project(s) with a focus on budgeting, planning, scheduling, quality, and relationship with owners and subcontractors

Select Responsibilities:

• Work with project team to ensure timely completion and accuracy of project information and targets
• Organize and participate in project meetings with staff, owners, architects, and trade partners
• Prepare contracts and change orders in a timely fashion
• Prepare and communicate monthly variance cost/budget reports to the management team
• Provide oversight for all phases of construction, including safety, staffing, and ensuring contract documents are being followed and work is on schedule and within budget
• Foster strong partnership with owner to help the firm continue building on their 80% repeat business with current clients
• Produce and assist in close-out documentation

CANDIDATE QUALIFICATIONS

• Bachelor’s degree in civil engineering, construction management or other relevant discipline
• Minimum of three years’ experience in the multifamily and commercial construction industries
• Successfully managed multiple projects to completion with values ranging from $10M-$60M
• Ability to organize, analyze, and problem solve challenges when they occur on assigned projects
• Effective communication and ability to build/foster strong relationships with all internal and external stakeholders

Job Title: Commercial Construction Project Manager

Location: Colorado Springs, Colorado

Company: Matukat Construction

Salary Range: $100,000–$135,000

Commercial Construction Project Manager 

Matukat Construction 

About Matukat Construction 

Matukat Construction is a relationship-driven commercial general contractor known for delivering high-quality projects through strong leadership, collaboration, and accountability. Our success is built on trust—with our clients, trade partners, and internal teams—and on developing people who take pride in building great work the right way. 

We are seeking an experienced Commercial Construction Project Manager to lead complex projects from preconstruction through closeout while upholding Matukat’ s commitment to excellence, integrity, and teamwork. 

Position Summary 

The Commercial Construction Project Manager is fully responsible for the successful delivery of projects ranging from $10M–$100M, across multiple delivery methods and market sectors. This role requires strong leadership, financial acumen, contract management expertise, and the ability to build and sustain effective relationships with owners, designers, subcontractors, and internal teams. 

The Project Manager serves as the primary point of accountability for cost, schedule, quality, safety, risk management, and team development. 

Key Responsibilities 

Building Effective Relationships 

• Partner with Estimating to ensure a seamless handoff from preconstruction to operations. 
• Prioritize a strong working relationship with the Lead Superintendent and actively support field operations. 
• Build and maintain productive relationships with subcontractor Project Managers; proactively manage underperforming subcontractors. 
• Maintain strong relationships with Design Team Leads and support proactive business development efforts. 
• Act as the primary point of contact with the Owner’s Representative, building trust and positioning Matukat for repeat work. 
• Confidently manage principals’ meetings, subcontractor defaults, supplements, and replacements. 
• Keep business development and networking top of mind throughout the project lifecycle. 
• Demonstrate strong self-awareness, continuous self-improvement, and a commitment to developing both leadership and people skills. 

Contracts & Preconstruction 

• Maintain 100% responsibility for project buyout, including creation and execution of a Buyout Matrix (“90 in 90”). 
• Have a detailed working understanding of subcontractor scopes and be able to draft subcontractor contract agreements. 
• Review, understand, and communicate Owner (Prime) Contract requirements to the full project team. 
• Collaborate with Estimators during preconstruction to manage design phases, establish the GMP, and define General Conditions. 
• Successfully manage projects with budgets ranging from $10M–$100M. 

Cost Control & Financial Management 

• Maintain full responsibility for cost control and forecasting, submitting accurate monthly cost reports. 
• Maintain accurate and current PCI logs (internal and external) and identify cost risks during monthly reconciliations. 
• Ensure General Requirements (GRs) and General Conditions (GCs) are fully captured in all applicable change orders. 
• Resolve the majority of external PCIs through clear documentation and timely Owner Change Orders. 
• Oversee all pay applications and invoicing in coordination with Project Administration. 
• Maintain positive project cash flow and leverage financial tools to support subcontractor negotiations. 

Risk, Schedule, Quality & Safety Management 

• Recognize schedule as the project’s primary risk and provide proactive, meaningful scheduling input. 
• Ensure weekly and monthly schedule updates are accurate and issued on time. 
• Lead procurement meetings to align material deliveries with the project schedule. 
• Negotiate, prepare, and defend the majority of potential project claims. 
• Identify and address problematic subcontractors early and effectively. 
• Ensure QA/QC plans are implemented and actively participate in quality oversight. 
• Participate in safety planning and execution; uphold and enforce jobsite safety standards. 
• Work closely with Superintendents and field teams to maintain compliance with site safety plans. 
• Foster a positive, professional, and collaborative project team environment. 

Staff Management & Leadership 

• Develop and maintain the project responsibility matrix and organizational chart. 
• Monitor staff workloads and reassign tasks to ensure balance and efficiency. 
• Lead weekly project team meetings and track action items through a project hot list. 
• Directly manage and mentor APMs, PEs, and Interns, supporting career growth and development. 
• Actively mitigate staff turnover through strong leadership, communication, and support. 
• Build team morale and maximize individual and team performance. 

Qualifications 

• Bachelor’s degree in Construction Management, Engineering, or related field (or equivalent experience). 
• Proven experience managing commercial construction projects in the $10M–$100M range. 
• Strong understanding of contracts, cost control, scheduling, and risk management. 
• Demonstrated leadership and ability to develop high-performing project teams. 
• Excellent communication, negotiation, and organizational skills. 
• Commitment to safety, quality, and continuous improvement. 

Why Join Matukat Construction 

We are a team that supports one another and celebrates shared accomplishments. At Matukat, you are not just an employee—you are part of a community dedicated to building a better future. 

• A Culture of Care: We foster a supportive and inclusive environment where your well-being and professional growth are top priorities. 
• Purpose-Driven Work: See the direct impact of your contributions on projects that matter to the community. 
• Opportunities for Growth: We are committed to your professional development and provide pathways for advancement within the company. 

Benefits 

Matukat Construction offers a competitive benefits package designed to support the health, well-being, and long-term success of our team members. Benefits for eligible full-time employees include: 

• Paid Time Off (PTO) and paid holidays 
• Health Insurance coverage options 
• 401(k) Retirement Plan with company match 

Benefit eligibility and details vary by position and employment status. 

Ready to Build With Us? 

If you are ready to apply your skills to a role with meaning and join a company that truly values its people, we encourage you to apply. 

Let’s build something great together. 

 Apply at:    

Calcon Constructors, Inc., headquartered in Englewood is celebrating our 45th year as a commercial general contractor in Colorado. Emphasizing a one-team approach, Calcon offers preconstruction, design/build, construction management, and general contracting services. All our programs are tailored to meet each client’s individual needs. We pride ourselves on skill, integrity, quality, and results.

A Project Engineer is charged with the responsibility of providing technical support to the Project Manager and Superintendent on a project to ensure safe projects and desirable outcomes for our Clients and Company. Since nearly all of our work is negotiated with repeat and referral clients we must ensure that our projects are well planned whether they are small or large.

General responsibilities include:

• Act as the primary point of contact with the Project Manager or Senior Project Manager to ensure work is completed in conformance with project drawings and specifications.
• Assist with pre-construction tasks.
• Coordinate project documents (RFI’s, submittals, drawings, etc…), and monitor timely turn-around on these same items.
• Review submittals making sure they are accurately reviewed and coordinated, & materials are being procured in conformance with the project schedule.
• Identify any missing information from construction documents and work through those differences with project team members (Owners, Calcon, subcontractors, Architects).
• Aid in the preparation of subcontracts / purchase agreements for projects.
• Coordinate subcontractors’ work schedules with the project Superintendent.
• Monitor project safety requirements.
• Perform project closeout in conformance with the contract and to the Owners satisfaction.
• Foresee potential problems and organize the team to avoid/resolve issues before they impact the project(s).
• Resolve common project problems to maintain good business relationships and outcomes for Calcon.
• Assist during preconstruction and estimating. Duties to include quantity take-offs and bid leveling
• Assist with project schedule and associated schedule updates in conjunction with the project superintendent.

Qualifications:

• B.S. degree in Engineering, Construction Management with 1-2 years’ experience. 
• Intern experience required
• Solid computer skills; Proficient in Microsoft Word, Outlook, Excel, and scheduling software.
• Verifiable work references demonstrating exceptional skills and achievements including:
• High level of professionalism; Dependable, results-focused and ethical
• History of delivering on projects and commitments and strong communication with internal stakeholders (e.g. Superintendents) and externally with Owner, Architect/Engineer, and subcontractors
• Strong organization, multi-tasking and planning skills
• Excellent customer service orientation and verbal written communication skills
• Successful completion of post-offer background and drug screens

Salary: $80,000 - $88,000 DOE

This position will work from our Englewood Office at 2270 W Bates Ave., Englewood, CO 80110.  

Looking for candidate to start April /May of 2026.

Benefits: Excellent benefit package including medical, dental, vision, and options for STD, LTD, 401K, HSA, Section 125, Paid Time Off, and holidays, bonus compensation, service awards, & a fitness program.

Please submit your resume, cover letter to our HR department via .

Englewood Mailing address: 2270 W Bates Ave. Englewood, CO 80110

Website:

Who We Are

We’re a leading kitchen, bath, design and sales center in Ocean City, MD committed to delivering stunning, functional spaces that delight homeowners. We blend creativity, technical expertise, and exceptional customer service to transform kitchens from concept to completion. If you’re a passionate designer who thrives in a collaborative, client-focused environment, we want you on our team.

Job Summary

As a Kitchen & Bath Designer, you’ll play a pivotal role in guiding clients through their new home build, renovation and design journey - from the first consultation to final delivery. You’ll use 20/20 CAD software to create highly detailed, functional, and beautiful kitchen and bath layouts while managing projects professionally and efficiently.

Role Responsibilities

• Design & Technical Execution
• Create custom kitchen and bath designs using 20/20 CAD — layouts, elevations, and material specifications.
• Flooring and tile selections
• Produce detailed proposals, cost estimates, and specifications based on client goals and budget.
• Verify “as-is” measurements and coordinate layouts with Shop Manager and Project Manager.
• Stay current on design trends, materials, appliances, and functional solutions.

Client Engagement & Sales

• Conduct in-home and showroom consultations with homeowners to determine needs, lifestyle, and budget.
• Present design options that inspire and educate clients on material choice, flow, and finishes.
• Build strong, consultative relationships that encourage referrals and repeat business.

Project Coordination

• Manage projects end-to-end in coordination with purchasing, production, logistics, and installers.
• Initiate and monitor specialty orders and ensure timely delivery.
• Ensure all work remains within the approved budget and timeline.
• Quality & Professional Service
• Deliver exceptional customer service and proactive communication throughout the project lifecycle.
• Support accurate invoicing, record-keeping, and documentation tied to client approvals.

Required Qualifications

• Minimum 2 years of Kitchen/Bath design experience with 20/20 CAD software mastery.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong visual design sensibility and attention to detail.
• Excellent communication, interpersonal, and presentation skills.
• Ability to interpret floor plans, elevations, and construction documents.
• Comfortable working collaboratively with cross-functional teams.
• Must be willing to relocate to Ocean City, MD.
• Ability to travel for client meetings as required (up to ~25%).

Preferred Qualifications (Value-Adds)

• Ability to read and scale plans for dimensions
• Portfolio of completed kitchen and bath designs.
• Knowledge of building codes and safety standards.
• Familiarity with residential cabinetry, countertop, flooring and tile materials, and product
• selection.

Benefits & Perks

• Health, Dental & Vision Insurance
• Paid Holidays & Vacation
• Retirement/401(k) options
• Paid training & professional development opportunities
• Bonus/commission structure based on performance
• Opportunity for design advancement and leadership roles

Note: Benefits and detailed eligibility will be explained in our Employee

Handbook.

Why Join Us?

We offer creative autonomy, cross-training in product knowledge, and real opportunities to grow within our design and leadership teams. You’ll be part of a company that values innovation, craftsmanship, and customer satisfaction - and you’ll get to show off your work in real homes and remodel projects every day.

SERIOUS INQUIRIES ONLY PLEASE*

Job Description:

Reporting to the Sr. Manager of Safety, the Regional EHS Coordinator achieves operational health and safety goals through a proven, pro-active approach in safety management. Working closely with facility leadership, Regional Environmental Managers, and Corporate Safety, the Regional EHS Coordinator will develop consistent and uniform safety practices specific to the site’s operational safety hazards. This position is responsible for implementing safety programs and assisting with environmental programs monitoring and training for their assigned region.

The Regional EHS Coordinator works in the following essential functions by area:

Health& Safety (H&S)

• Leads and coordinates the implementation and monitoring of the effectiveness of the safety and health program.
• Implements processes and training necessary to ensure compliance.
• Uses knowledge, skills, and abilities to develop safety programs specific to the hazards of the operations.
• Assists with coaching all employees on safety related issues.
• Assist with management of contractor safety to meet regulatory and company requirements.
• Supports, leads and reviews incident investigation reports.
• Leads, coordinates, and conducts EHS program auditing.

Environmental

• Work with our environmental department to assist with personnel training and inspections.
• Monitors and coordinates safe and compliant spill prevention and response, chemical and waste handling and storing, and waste disposal with approved vendors.

Regional Operational Safety

• Works closely with operations and management to understand industry specific equipment and associated health and safety risks.
• Works with each manager to identify incident trends and solutions to prevent any future injuries.
• Performs incident and injury investigation, root cause analysis and ensures corrective actions are developed to prevent repeat events.
• Working knowledge of: Local/State/Federal Safety requirements; NFPA compliance; National Electric Code; Workers Compensation implications.
• Acts as a technical resource responsible for maintaining specific programs such as contractor safety, fall prevention, illness and injury prevention programs, accident investigations, hazard communication, emergency action plan(s) and ergonomics programs.
• Evaluates equipment design, administrative procedures, and training requirements to establish best management practices and safe work practices.
• Provides health and safety coaching/assistance to develop managers and safety teams.

The Regional EHS Coordinator should have the following qualifications:

• BS in Health and Safety preferred; 3 - 5-year heavy industrial safety experience required.
• Knowledge, skills, and ability to execute local, state, and federal health and safety laws and other government compliance regulations.
• Experience in heavy manufacturing or industrial environment required.
• Knowledge and experience in collecting, managing, and analyzing various data and trends in health & safety behavior and compliance.
• Must make recommendations to effectively resolve problems or issues by using judgment that is consistent with standards, practices, policies, procedures, and/or government law.
• Experience with Safety Management Systems strongly preferred.
• Must be personally responsible and accountable for achieving performance goals as well as those of a team and have a proven track record of building credible relationships.
• Proficiency in Microsoft Office Suite required.
• Effective written and oral communication skills within a culturally diverse environment required.
• Valid driver’s license and the ability to drive an automobile.
• Overnight Travel is required.
• A flexible schedule is critical to support the regions operations needs and to respond to urgent matters.

The Regional EHS Coordinator should be able to perform the following physical activities required (with or without reasonable accommodations):

• Ability to lift and carry up to 20 pounds frequently, walk or otherwise negotiate around physical barriers as would be found in a manufacturing facility, warehouse, or metal recycling scrap yard.
• Ability to sit for up to 6 hours per day; keyboard for 1-3 hours per day; and be mobile for extended periods of time, up to several hours per day.
• Visual acuity required to perform close detail work to input and retrieve data from a computer; read and interpret figures on reports; conduct physical facilities inspections; and drive.

About the Opportunity

This is an opportunity for a Managing Director, Operations to join a top team at Brown Harris Stevens. The ideal candidate is a senior leader who will run the day-to-day business so the founder and sales team can

focus on sales and originating relationships and driving revenue. This is a high-impact leadership role for a seasoned real estate professional who thrives on building teams, running complex operations, and translating sales activity into consistent, scalable performance. You will serve as the operational leader of the business, owning execution across team management, sales operations, financial performance, and implementation of processes. You will work in close

partnership with the team leader, acting as her operational counterpart and ensuring the business

runs with discipline, clarity, and momentum. This role is ideal for someone who enjoys leading people, driving accountability, and building systems that scale a top-producing residential real estate team.

What You’ll Own:

Business & Team Operations

● Lead the day-to-day operations of the business, team, and staff

● Directly manage and develop team members, including recruiting, onboarding, training, performance management, and motivation

● Ensure the team has the tools, clarity, and resources needed to perform at a high level

● Foster a culture of accountability, professionalism, and continuous improvement

Sales Operations & Pipeline Management

● Own the sales pipeline end-to-end, maintaining visibility into every opportunity and its lifecycle

● Track deadlines, follow-ups, and next actions to ensure consistent execution

● Design and implement processes to grow and convert pipeline (referrals, open houses, inbound leads, repeat clients)

● Ensure listing, contract, and closing processes are documented, efficient, and error-free

Financial Management & Performance Tracking

● Own KPIs, forecasting, budgeting, and performance reporting

● Monitor revenue, expenses, and productivity against team and individual goals

● Prepare regular reports and insights for the founder to support decision-making

● Partner with team leader to set annual goals and manage toward them

Process, Systems & Compliance

● Own operational process design across listings, transactions, and closings

● Ensure contracts, documentation, and compliance requirements are met consistently

● Oversee CRM, contact management, and marketing workflows to ensure data integrity and follow-through

● Collaborate closely with marketing, sales, and administrative support to maintain operational excellence

Strategic Partnership

● Act as a thought partner on strategy, execution, and team development

● Translate vision and goals into actionable plans and priorities

● Provide continuous feedback on performance, risks, and opportunities

Requirements

● 3–5+ years of residential real estate experience, ideally in a high-producing team environment

● 5+ years of operations or business management experience, with direct people leadership

● New York State Real Estate License (required within 6 months of joining)

● Strong technical fluency, including:

○ Excel / Google Sheets

○ CRM systems

○ Marketing and workflow automation tools

○ Comfort using modern AI tools to improve productivity

Key Attributes for Success

● Trusted leader: High integrity, sound judgment, and consistency in execution

● Operationally sharp: Detail-oriented while able to see the big picture

● Metrics-driven: Uses data to guide decisions and drive accountability

● Excellent communicator: Clear, direct, and effective with all stakeholders

● Calm under pressure: Handles fast-moving environments with professionalism and composure

● Self-directed: Takes ownership, anticipates needs, and drives outcomes without hand-holding

Work Environment

● 100% in-office role at our Manhattan executive office

● Flexibility to work remotely when business needs arise

Benefits

● Competitive base salary ($110,000 - $125,000) + performance bonus tied to business growth

● Employer-subsidized healthcare

● 401(k)

● Pre-tax commuter benefits

● PTO including:

○ 6 paid holidays, 15 days paid vacation, 7 days paid sick leave

CMM Programmer / PCDMIS Programmer

Location: Indianapolis, IN

Job Description

Program complex aerospace parts utilizing advanced PCDMIS methods. This programming process entails programming offline to a CAD model, debug on CMM, perform repeat study, perform independent validation and implement into shop. The ability to read complex drawings, interpret GD&T and build the program utilizing the CAD model is required. Some travel to NC and other sites for program implementation is required.

• Used PCDMIS version 2021 or newer
• Min 5 years of PCDMIS programming experience, or 2 years of PCDMIS experience along with 5 years of other CMM language.
• Has used PCDMIS extensively within a year
• Program offline utilizing CAD models
• Able to program iterative alignments
• Able to program 6-point target point alignments
• Touch scanning experience
• Strong GD&T skills, with strong focus on true position, runout, surface profile

Desired Skills

• Read and write text files from PCDMIS
• Knowledgeable with variables
• CAD experience, NX preferred
• Familiar with MSA process

Location: On-site

Employment Type: Contract (3-6 months)

Seniority Level: Mid-Senior

Industry: IT Services & Consulting

Job Functions: Analyst, Technical Support

JOB SUMMARY

Provide advanced technical support for enterprise iOS/iPadOS devices and services across a 7x24x365 operation. Scope includes device lifecycle activities, day‑to‑day work in Workspace One (enterprise MDM experience required; VMware Workspace ONE preferred), and carrier account management (procurement, plan optimization, billing reconciliation, SIM/eSIM lifecycle, and compliance). This role implements and supports standards defined by engineering/InfoSec and does not create new configuration profiles or perform high‑level MDM engineering.

JOB RESPONSIBILITIES

1) Mobile Device Lifecycle & UEM Administration (Support Focus)

• Provision, enroll, and configure corporate and COBO/COPE devices using Apple Business Manager Automated Device Enrollment.
• Apply and monitor MDM profiles, apps, and compliance policies as defined by engineering; troubleshoot assignment/scope issues and escalate when needed.
• Perform Tier 2/3 incident, request, and problem management for iOS/iPadOS; provide escalation support to the Service Desk.
• Support device security (passcodes/biometrics, OS updates, encryption status) and remediate non‑compliance in line with established policies.
• Execute device kitting, staging, shipping/receiving, and RMA processes with accurate CMDB/asset updates.

2) Carrier Account & Telecom Expense Management (TEM)

• Own day‑to‑day carrier account administration across supported wireless providers (e.g., line adds/changes/deactivations, number porting, device/SIM swaps, eSIM activations, IMEI/SIM tracking).
• Monitor and optimize rate plans, pooled data, features, and international roaming; recommend changes to minimize cost while meeting business needs.
• Perform monthly billing reconciliation (usage anomalies, overages, credits/disputes), cost allocation, and reporting; partner with Finance and Procurement.
• Coordinate device procurement (corporate buying programs, upgrades, trade‑in/buyback, warranty/insurance) and maintain accurate inventories.
• Ensure regulatory and emergency services readiness (e.g., E911 records where applicable), fraud prevention (SIM/eSIM security), and loss/theft controls.
• Maintain carrier portals, account hierarchies, and user permissions; document processes and KPIs (cycle time, cost per line, optimization savings).

3) Security, Compliance & Access (Implementation)

• Participate in security incident response for mobile threats (phishing, lost/stolen devices); execute remote lock/wipe and evidence preservation.
• Contribute to audit, risk, and compliance activities (SOX, PCI, privacy) by maintaining accurate records and consistent controls.

4) Service Delivery & End‑User Experience

• Deliver high‑quality deskside/remote support for executives and front‑line staff; prioritize critical operational roles.
• Maintain and continuously improve SLA/OLA performance (response, restore, request fulfillment); publish support playbooks and knowledge articles.
• Provide VIP/mission‑critical support during operations, travel, and events, including on‑call rotation in a 7x24x365 environment.

5) Asset, Inventory & CMDB

• Track mobile assets end‑to‑end (request → deployment → in‑service → repair → decommission/sanitation) and maintain accurate CMDB and stock levels.
• Reconcile device inventory with carrier billing and MDM records; remediate orphaned lines/devices.

6) Projects & Continuous Improvement (Execution)

• Support mobile‑related projects (iOS updates, app rollouts) by executing tasks under guidance, participating in UAT/pilots.
• Recommend process improvements and self‑service opportunities; update SOPs/KBs to reduce repeat tickets and improve reliability (no custom MDM engineering or scripting expected).
• Evaluate new devices and accessories; document results and provide feedback into standards.

7) Documentation & Knowledge Management

• Create and maintain standard operating procedures (SOPs), runbooks, and end‑user guides with inclusive, plain language.
• Publish and maintain knowledge base articles for the Service Desk and end users; deliver targeted training where needed.

8) Vendor, Carrier & Stakeholder Management

• Build strong partnerships with carriers, OEMs, and MDM vendors; manage escalations and service requests to resolution.
• Collaborate with Security, Networking, Procurement, Finance, HR, and Business Operations to align mobile services with business outcomes.
• Track and report KPIs (ticket volume, MTTR, compliance rate, device health, cost per line, optimization savings) and drive data‑informed decisions.

9) Mentorship & Team Development

• Mentor associate and mid‑level analysts on iOS/iPadOS support workflows, MDM usage, and carrier processes; contribute to cross‑training and skill growth.
• Promote a culture of safety, inclusion, and continuous learning.

Note: This list is not exhaustive; additional duties may be assigned based on business needs.

QUALIFICATIONS

Education

• Associate’s degree in Information Technology or a related field; or equivalent practical experience.

Work Experience

• 4–6 years in enterprise end‑user support with at least **3 years focused on iOS/iPadOS enterprise **support.
• Required: Enterprise MDM experience, Preferred: Experience with VMware Workspace ONE supporting large‑scale iOS fleets.
• Carrier account administration and telecom expense management (activations, ports, plan optimization, billing reconciliation).

Knowledge, Skills, and Abilities (KSAOs)

• Deep knowledge of iOS/iPadOS end‑user and admin features (managed apps, per‑app VPN, app configs, managed open‑in, DLP, device compliance) with an emphasis on support and implementation.
• Working knowledge of MDM platforms to apply existing profiles/policies, assign apps, troubleshoot scoping/compliance, and escalate engineering issues appropriately.
• Familiarity with Apple Business Manager (Apps & Books, Managed Apple IDs, Automated Device Enrollment) and related support workflows.
• Practical understanding of carrier services: SIM/eSIM lifecycle, IMEI tracking, number assignment/porting, international roaming, and cost controls.
• Data analysis for telecom billing reconciliation (Excel/Sheets, pivot tables, lookups) and KPI reporting.
• Excellent communication, customer service, and stakeholder management; ability to explain technical topics in plain language.
• Basic scripting/reporting familiarity is a plus (e.g., exported reports, simple data cleanup); no custom MDM scripting required.
• Knowledge of ITIL practices (incident, problem, change, request, CMDB/asset).
• Ability to lift and carry mobile equipment/shipments (up to ~20 lbs).

Certifications (Preferred)

• Apple Device Support/Deployment certifications.
• Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102) or equivalent.
• VMware/Omnissa VCP‑DWS (preferred).

WORKING CONDITIONS

• Supports a 7x24x365 operation with occasional after‑hours work and on‑call rotation.
• May require limited travel for deployments, vendor meetings, or training.

Elm Grove Travel is seeking an experienced leisure travel consultant to join our team as a full time travel specialist working at our storefront location. Seeking candidates with a minimum of 2 years experience as a travel agent.

Desired skills and experience:

• Specific experience planning FIT European vacations, Ocean Cruises, and River Cruises for a variety of clients is required for this position.
• GDS experience is required, Worldspan preferred
• Airline ticketing and exchange experience.
• Proven travel sales track record
• Excellent customer service and time management skills
• Ideal candidate will have experience using Microsoft products, excellent organizational skills and the ability to multitask.
• Ability to build a clientele of new and repeat business
• Desire to continually sharpen sales practices and customer service skills
• Candidate will have a passion for travel and personal experience traveling to a variety of destinations worldwide.