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Position title:
Lecturer
Salary range:
The UC academic salary scales set the minimum pay at appointment. See the following table for the current salary scale for this position:
The current full-time salary range for this position is $68,247-$192,040.
Percent time:
Positions may range up to 33% time.
Review timeline:
Please note: The use of a lecturer pool does not guarantee that an open position exists. See the review date specified in AP Recruit to learn whether the Department is currently reviewing applications for a specific position. If there is no future review date specified, your application may not be considered at this time.
Applications are typically reviewed for summer session course needs in April, fall course needs in May, and in November for spring course needs.
Position duration:
Initial appointments are one semester to one year.
Application Window
Open date: May 1, 2025
Most recent review date: Thursday, May 15, 2025 at 11:59pm (Pacific Time)
Applications received after this date will be reviewed by the search committee if the position has not yet been filled.
Final date: Thursday, Apr 30, 2026 at 11:59pm (Pacific Time)
Applications will continue to be accepted until this date, but those received after the review date will only be considered if the position has not yet been filled.
Position description
Lecturer - Operations and Information Technology Management - Haas School of Business
The Haas School of Business at the University of California, Berkeley is generating an applicant pool of qualified temporary instructors to teach courses in Operations and Information Technology Management as a lecturer should an opening arise. The pool will remain in place for one year.
General Duties:
In addition to teaching responsibilities, general duties include:
* Holding office hours
* Assigning grades
* Advising students
* Preparing course materials.
Haas School of Business is committed to creating an inclusive environment, one that is supportive of all individuals, regardless of background. We are committed to building an excellent and diverse faculty, staff, and student body, and we welcome applicants whose experiences have prepared them to contribute to this commitment.
UC lecturers are academic appointees and are represented by an exclusive bargaining agent, University Council - American Federation of Teachers (UC-AFT). This position is represented by the bargaining unit.
For those who are not US citizens or permanent residents, a legal permit that allows work in the United States (such as a US visa that allows employment) is required by the start date of the position. The department is unable to provide a visa/work permit.
Under Federal Law, the University of California may employ only individuals who are legally able to work in the United States as established by providing documents specified in the Immigration Reform and Control Act of 1986.
Qualifications
Basic qualifications (required at time of application)
The minimum qualification to be an applicant is a Bachelor Degree or equivalent international degree at time of application.
Additional qualifications (required at time of start)
A minimum of four years in the professional practice in relevant field to the course being taught.
Preferred qualifications
A minimum of 2 years' experience in the professional practice in the Operations and Information Technology Management field at a business, government or not-for-profit organization by start date. Higher education teaching experience and/or advanced degree by start date are preferred.
Application Requirements
Document requirements
Curriculum Vitae - Your most recently updated C.V.
Cover Letter (Optional)
Reference requirements
- 3 required (contact information only)
Apply link:
JPF04878
Help contact:
About UC Berkeley
UC Berkeley is committed to diversity, equity, inclusion, and belonging in our public mission of research, teaching, and service, consistent with UC Regents Policy 4400 and University of California Academic Personnel policy (APM 210 1-d). These values are embedded in our Principles of Community, which reflect our passion for critical inquiry, debate, discovery and innovation, and our deep commitment to contributing to a better world. Every member of the UC Berkeley community has a role in sustaining a safe, caring and humane environment in which these values can thrive.
The University of California, Berkeley is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status.
For more information, please refer to the University of California's Affirmative Action and Nondiscrimination in Employment Policy and the University of California's Anti-Discrimination Policy.
In searches when letters of reference are required all letters will be treated as confidential per University of California policy and California state law. Please refer potential referees, including when letters are provided via a third party (i.e., dossier service or career center), to the UC Berkeley statement of confidentiality prior to submitting their letter.
As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.
Unless stated otherwise, unambiguously, in the position description, this position does not include sponsorship of a new consular H-1B visa petition that would require payment of the $100,000 supplemental fee.
As a condition of employment, the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct.
- "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment or discrimination, as defined by the employer.
- UC Sexual Violence and Sexual Harassment Policy
- UC Anti-Discrimination Policy
- APM - 035: Affirmative Action and Nondiscrimination in Employment
Job location
Berkeley, CA
A service offering of the law firm Fenwick & West, FLEX by Fenwick provides high-quality attorneys to technology and life sciences companies in need of interim in-house counsel. Much like our market-leading, entrepreneurial client base, Fenwick constantly seeks ways to innovate and remain best in class both for our legal work and for our client service. With this in mind, the firm launched FLEX.
As a FLEX attorney, you will have access to temporary in-house counsel opportunities with cutting-edge companies throughout the tech sector. Upon joining our attorney roster, we will contact you about potential engagements that fit your skill set and availability, and you let us know whether you'd like us to share your bio with the company. We don't assign you work, and you're never under any obligation to take on work. Simply put, you set the parameters of what you're looking for, and we try to match you with suitable clients and engagements.
As our clients continue to transition from remote to hybrid working arrangements, we are seeking attorneys able to be on site several days per week in the San Francisco and/or Silicon Valley areas. The skill sets our clients come to us for generally include (but are not limited to):
- experience drafting and negotiating a wide variety of technology transactions, including inbound and outbound SaaS, software, and hardware agreements; distribution, channel, and reseller agreements; joint development, joint venture, collaboration, and strategic alliance agreements; and privacy, non-disclosure, and confidentiality agreements
- experience working with internal engineering, product, design, security, privacy, and marketing teams throughout the product development life cycle, advising on regulatory requirements and how to mitigate risks for new technologies
- experience advising on corporate governance, public company reporting, M&A due diligence, and routine corporate housekeeping matters.
Attorneys at all levels of practice will be considered, and we will contact you if your experience is a good fit for our anticipated client needs. Attorneys who have previously onboarded with FLEX do not need to apply as you are already under consideration for active client needs.
You can learn more about FLEX at We look forward to hearing from you!
Location: Washington, DC (Hybrid — remote Mondays & Fridays)
Duration: June 1 – August 7, 2026 (10 weeks)
Compensation: $20/hr (Undergraduate)
Education Level: Undergraduate
About NCTA
NCTA – The Internet & Television Association is the principal trade association of the cable and broadband industry. Our Technology team provides technical expertise and analysis to members and staff on broadband and telecommunications topics at the intersection of policy and engineering.
About the Role
The Technology Intern will develop a technically rigorous understanding of cable and broadband infrastructure, network architecture, and the security, fraud, and content protection challenges that shape real-world policy discussions. This role is ideal for an engineering-minded student eager to see how technical realities influence regulatory frameworks.
Responsibilities
- Review and organize technical reference materials related to broadband infrastructure and network security
- Update and simplify infrastructure diagrams and explainers for internal use
- Explore datasets and technical resources to identify trends and system constraints
- Map high-level network risk and abuse touchpoints across cybersecurity, anti-fraud, and anti-piracy areas
- Attend NIST and FCC webinars and hearings and prepare summary notes
- Collaborate with policy-focused teams to explore how engineering tradeoffs intersect with regulatory frameworks
What You Bring
- Foundational knowledge in engineering, computer science, or network systems
- Strong intellectual curiosity and a systems-thinking mindset
- Ability to translate complex technical concepts into clear, high-level explanations
- Comfort working with technical materials, datasets, and infrastructure concepts
- Collaborative, self-motivated, and able to work across technical and policy-focused teams
- Ability to commit to a minimum of 3 working days per week
What You'll Gain
- A foundational understanding of broadband network architecture and large-scale communications systems
- Insight into how cable infrastructure constraints shape policy and regulatory discussions
- Exposure to cross-functional work spanning cybersecurity, anti-fraud, and content protection
- Experience attending FCC and NIST proceedings and translating technical developments for broader audiences
- Participation in professional development events, networking opportunities, and a lunch with the CEO
- An assigned peer mentor to support your onboarding and growth
Our Values
At NCTA, we are guided by four core values — Competency, Curiosity, Creativity, and Compassion — and we're looking for someone who brings all four to their work every day.
To Apply
Submit your resume and a one-page cover letter referencing the Technology internship.
Candidates must be legally authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
NCTA is an Equal Opportunity Employer. We are committed to building a culture where diverse people, ideas, and experiences are welcomed, included, and celebrated. NCTA provides equal employment opportunities to all applicants without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, or veteran status in accordance with applicable federal, state, and local laws.
Job description:
Shipman's value lies in our commitment -- to our clients, to the profession and to the community. We have one goal: to help our clients achieve their goals. How we accomplish it is simple: we devote our considerable experience and depth of knowledge to understand each client's unique needs, business and industry, and then we develop solutions to meet those needs. With more than 150 lawyers in offices throughout Connecticut, Massachusetts, and New York, we serve the needs of local, regional, national and international clients. Our clients include public and private companies, institutions, government entities, non-profit organizations and individuals.
The Technology Support & Training Specialist provides high-quality technical support to attorneys and business services staff in a law firm environment. This role supports firm-approved hardware, software, and legal applications while delivering excellent client service, practical user guidance, and training to ensure technology is used efficiently and securely.
Pay range for this role is: $35/hour to $43/hour ($72,800-$89,440/year)
Key Responsibilities
- Provide Tier 1 and Tier 2 technical support for attorneys and staff.
- Troubleshoot issues related to desktops, laptops, mobile devices, peripherals, and firm applications.
- Support legal technology including document management, Microsoft 365, collaboration, and practice-specific tools.
- Respond to and manage service desk tickets, ensuring timely communication and resolution.
- Assist with new hire technology onboarding, including device set up and access.
- Provide desk-side, virtual, and small-group training on firm systems and best practices.
- Assist with software rollouts, upgrades, and firm technology initiatives.
- Create or update documentation, quick reference guides, and knowledge articles.
- Escalate complex issues appropriately while maintaining ownership through resolution.
Qualifications
- 5 - 7 years of IT support experience, preferably in a law firm or professional services environment.
- Strong knowledge of Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams, One Drive).
- Experience supporting Windows operating systems and hardware.
- Familiarity with legal applications such as document management systems and document productivity tools preferred. (iManage Work 10, Litera Desktop or LiteraOne, iTimekeep (for time entry), DocuSign, Sharefile, Emburse ChromeRiver (for expense + invoice management) Bookit (Rendezvous) for conference room booking) Adobe DC).
- Strong communication skills with the ability to support attorneys and senior professionals.
- Client-service mindset, strong attention to detail, and ability to manage multiple priorities.
Physical and Other Requirements:
This position requires the ability to operate a keyboard at efficient speed. While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear. The noise level in the work environment is usually moderate.
Non-Discrimination:
The Firm will not make employment decisions (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability, pregnancy, genetic information, gender identity or expression, veteran status or any other characteristics protected by applicable law, except in the case of a bona fide occupational qualification.
Qualifications
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.
Disclaimer Statement
The preceding job description has been designed to illustrate the general nature and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.
Want to start your journey with the Navy?
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Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as an Information Professional Officer compares to other Navy jobs.
Talent Tech Manager
This role reports to the Director, Talent Development, and supports the strategy, design, project management and implementation of enterprise talent management activities. Additionally, the Manager of Talent Technology will manage and optimize the Talent Management System to ensure that functionality supports performance reviews and succession activities. The position partners directly with key stakeholders to implement training programs, leadership development programs, talent reviews and succession planning from implementation to ongoing maintenance. They have a customer service mindset, systems and project management expertise, and an understanding of key talent management principles and approaches.
Key Responsibilities:
- Lead Talent technology systems design, configuration and implementation in collaboration with HR leadership, HRIS, IT and other key stakeholders. This includes:
- Workday Talent Management System
- Systems selected as part of the Company's assessment, development and culture strategies
- Lead Performance Appraisal process system design and project management for the full enterprise, including scheduling key tasks, aggregating performance data and providing data-driven insights to shape organizational development initiatives.
- Consult and provide system and technology guidance for Talent Development and Training initiatives throughout the company
- Partner with the Learning Design and Development Team to resolve complex Learning Management System Issues
- Guide, teach, and train team members to ask the right questions, collect and interpret data, and translate data into recommendations and action which helps to drive root cause analysis and problem solving
- Manage system configuration, settings / modifications, and maintenance according to change management decisions.
- Serves as a support resource for users, providing hands-on direct troubleshooting expertise and guidance.
- Work with HRIS, vendors and IT to design and maintain vendor and internal interfaces and resolve any systems related issues.
- Manage vendor relationships and sourcing process for new technology
- Manage process documentation, audits of systems and identify areas for process improvement relating to the entry and maintenance of HR Data.
- Proactively identify opportunities for system enhancements, manage changes through the full development lifecycle and prepare organizational communications as needed.
- Closely collaborate with HR, business partners, and vendors in examining solution options and in planning and managing multiple systems development, maintenance and enhancement projects.
- Establish an ongoing measurement and continual improvement process to produce, analyze, and report metrics on Talent activities and training completion to the business.
Minimum Requirement:
- Bachelor's degree in business, IT, HR, OD, or similar field.
- Minimum of 6 years' professional experience
Critical Knowledge/Skills
- Workday Talent Management experience required
- Skilled with MS Office
- 6 years of experience in Human Resources and/or Talent Management.
- Vendor relationship and system implementation experience
- Prior experience in managing systems and customer service support to deliver on Talent Management strategies (i.e., talent reviews, succession planning, high potential development, etc.)
- Project management skills / detail orientation
- Communication skills, both verbal and written
- Strong customer service mindset and orientation
Additional Knowledge/Skills
- Strong analytical and problem-solving skills; able to accurately distill complex information and communicate the information in a concise and understandable manner
- Change Management experience
- Experienced at handling sensitive / confidential information and providing measurements of business outcomes
- Workday Learning Management and HRIS system experience preferred
Our client is a trusted IT infrastructure and managed services provider serving enterprise customers worldwide. Based out of Wilmington Delaware, they are looking to hire a Lead IT Project Manager on a Contract basis.
Contract Duration: 9 Month Contract to hire (Potential for extension or conversion)
Required Skills & Experience
- 5+ years of experience or equivalent expertise in technical Project management, leading complex technology projects and projects in a large organization related to new construction.
- College degree in related technical/business areas or equivalent work experience.
- Proven history of successful project management. Project management certifications such as PMP, PRINCE2 (Projects IN Controlled Environments), Agile, or Six Sigma are a plus.
- Experience with ServiceNow SPM: Demonstrated experience with ServiceNow Strategic Portfolio Management (SPM) capabilities, including Project and Portfolio Management (PPM) and Demand Management
- Project and Portfolio Management: Proven history in managing and executing projects and portfolios using ServiceNow SPM. Ability to oversee project lifecycle from initiation to closure, ensuring alignment with organizational goals.
- Demand Management: Expertise in handling demand management processes with in ServiceNow, including capturing, assessing, and prioritizing incoming demands to ensure efficient resource allocation.
- Proficient in Microsoft Office Suite, including advanced skills in MS Project and MS Visio.
- Project management experience, specially related to the delivery of technology in large, new build/construction projects. Ability to manage projects that are highly visible, strategic to Firm direction, or which are in trouble/off track.
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
- Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services
- Proactively escalates and addresses decisions or constraints impacting project delivery within the portfolio
- Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities
- Demonstrated experience managing high volume project workload and ability to organize activities, events, and teams. Solid history keeping projects deliverables on time and within budget.
- Leadership skills, including the ability to motivate team members to achieve excellence.
- Analytical ability, organization, and decision-making skills. Ability to develop these skills in team members.
- Excellent written and verbal communication skills with ability to influence.
- Independent worker. Effectively manages new direction and a changing work environment.
- Effectively collaborate with Peer group to identify and highlight best practices in support through continuous assessment, and elevating process and product recommendations to senior managers.
Daily Responsibilities
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
- Management of a team of project managers responsible for all aspects of technology project lifecycle, including:
- Scope development and management.
- Requirements gathering and documentation.
- Design of project solution in adherence with GT EP and WTS standards.
- Creation and management of project schedule in Microsoft Project or other project management application.
- Financial budget creation and tracking.
- Risk and issue management.
- Change management.
- Regular project status reporting.
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals
- Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
- Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients
- Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services
- Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Preferred qualifications, capabilities, and skills
- Excellent oral and written communication skills across functions and teams, up and down the chain of command
- Partners with key stakeholders to identify project inter-dependencies that may influence project success
You will receive the following benefits:
- Medical Insurance - Four medical plans to choose from for you and your family
- Dental & Orthodontia Benefits
- Vision Benefits
- Health Savings Account (HSA)
- Health and Dependent Care Flexible Spending Accounts
- Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
- Hospital Indemnity Insurance
- 401(k) including match with pre and post-tax options
- Paid Sick Time Leave
- Legal and Identity Protection Plans
- Pre-tax Commuter Benefit
- 529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Responsibilities:
Technicians will be the "face of IT", working directly with client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, Client Technology Center-North and Client Technology Center-South)
• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.
• You will bring your technical and customer experience to troubleshoot technical issues when they arise.
• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Client.
• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles
• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)
• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.
• Basic understanding of multiple operating systems (Windows, Mac, iOS)
• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)
The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.
Qualifications:
High School Diploma/GED Qualified candidates must be legally authorized to be employed in the United States. Client does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.
• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional
• Completed Microsoft 365 Fundamentals Certification
• Previous Help desk experience
• Previous Customer Service experience
Comments/Special Instructions
This is an onsite position with occasional travel to client other sites within Indianapolis which is in a 10 mile radius.
Title - IT Operations Manager
Location - Onsite at Any Axos office location. - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV
Contract - 3 months contract to Hire
Job Description :
Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.
Responsibilities:
- Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
- Assist in the management of policy development and technology planning
- Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
- Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
- Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
- Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
- Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
- Ensure smooth operations of all IT systems and data security
- Understand and track applicable regulatory and reporting requirements
- Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
- Assist in preparing the IT organization's disaster recovery and business continuity plans, policies, and procedures
- Work with senior management to enhance monitoring of critical applications and develop operational run books
- Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
- Establish a stable performance environment by monitoring and analyzing problems
- Ensure problems are identified and solved as rapidly and efficiently as possible
- Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
- Provides estimates, forecasting and work planning assistance
Requirements:
- Bachelor's degree or equivalent in Information Technology, or related field
- 7+ years' experience working in an IT Operations production support role in an enterprise environment
- 2+ years' leadership experience
- Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
- Familiarity working with enterprise project planning and resourcing
- Internal and external customer-facing production support experience
- Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
- Knowledgeable with a variety of infrastructure technologies: Windows, VMware
- Active Directory
- Ability to support 24x7 operations
- Detail-oriented, with superior verbal and written communication skills
- Strong critical thinker with problem solving aptitude
- Excellent organizational skills with the ability to juggle multiple tasks at once
- Proactive mindset
Preferred:
- ITSM or ServiceNow experience
- Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification
Bank in Midtown, Manhattan is seeking a Compliance Technology Vice President for a full-time position!
Responsibilities:
- Responsible for supervising compliance IT team, managing projects and supporting the overall IT Compliance environment.
- Facilitate transaction analysis, rule tuning and testing on periodic basis based on the requirements in relevant procedures / methodology documentation or guidance from management
- Lead data design, data mapping, data reconciliation, data quality checks, and contribute to UAT and implementation on related Compliance systems (Actimize, CDD, Actimize WLF, Actimize SAM, ActONE, and Fircooft), along with working process design for new function/system and development of related manual, policy and procedural documentation.
- Assist with various regulatory change initiatives, primarily focused on but not limited to AML, KYC, and Sanctions.
Qualifications:
- Bachelor's Degree
- Master degree in technology is preferred
- 10+ years working in information technology, supporting a compliance program with a bank
- Knowledge of best practice data management and data/information governance frameworks
- Proficient in MS-SQL, PPT and Excel
- Prior experience supporting sanctions compliance, AML, KYC, BSA, etc.
- Proven experience in banking, with a strong emphasis as it relates to payment standards, payment flow, and business infrastructure
- Experienced in performance and implementation of AML & Sanctions software (e.g., Actimize, Fircosoft) are strongly preferred