Reputation Synonym Jobs in Usa

Our client is a globally recognized European leader in bioprocess technologies, specializing in precision-engineered analytical lab equipment and control systems for the life sciences sector. With operations spanning approximately 80 countries and a long-standing heritage, they serve leading research institutions, pharmaceutical companies, and industrial biotech firms worldwide.

Our client is seeking a Director of Operations to lead the day-to-day operational performance of their U.S. assembly site with full accountability for safety, quality, delivery, cost, and people performance. The successful candidate will translate global operational strategies into effective local execution, build scalable manufacturing infrastructure, and establish processes that support aggressive growth targets in the North American market while maintaining the precision and compliance standards synonymous with the company's Swiss engineering heritage.

The ideal candidate is an accomplished operational leader with deep expertise in precision manufacturing or engineered products, proven success managing site-level operations with P&L accountability, and the ability to excel in a matrix organization with international reporting structures. This role offers a unique opportunity to shape operational capabilities for a growing North American operation while leveraging the resources, expertise, and reputation of an established global organization.

Key Responsibilities:

• Direct all production activities, material flow, production planning, purchasing, logistics, and supply chain operations to ensure efficient and compliant delivery of biotechnology instrumentation
• Execute corporate operations strategies, standards, and KPIs at the site level; establish performance targets and implement monitoring systems to drive on-time delivery, customer satisfaction, and optimal resource utilization
• Manage site-level budget, cost control, and operational results; identify and implement cost-reduction strategies and margin improvement opportunities without compromising quality
• Oversee purchasing, procurement, vendor management, inventory control, and warehousing operations to ensure material availability, favorable commercial terms, and supply chain efficiency
• Develop, maintain, and continuously improve manufacturing documentation, SOPs, and process controls in alignment with quality systems and regulatory requirements (ISO, OSHA)
• Serve as primary North American operational liaison with Swiss headquarters on manufacturing standards, quality requirements, technology transfer initiatives, and process improvements
• Lead capacity planning, facility infrastructure projects, and continuous improvement programs to support business scaling and operational excellence

Key Qualifications:

• Bachelor's degree in Engineering, Operations Management, Industrial Engineering, or related field required; Master's degree or MBA preferred
• Minimum 8–10 years of progressive leadership experience in operations, assembly, or plant management, preferably in industrial, engineered products, or precision instrumentation environments
• Proven track record managing site-level operations with full accountability for safety, quality, delivery, cost, and people performance
• Strong knowledge of OSHA regulations, EHS requirements, and U.S. labor law in manufacturing settings
• Hands-on experience with Lean Manufacturing, Operational Excellence, continuous improvement methodologies, and data-driven decision-making
• Proficiency with SAP or similar ERP systems strongly preferred; solid understanding of supply chain management, vendor management, and warehousing in precision manufacturing environments
• Experience working in matrix organizations with international reporting lines; familiarity with European mid-sized company culture highly beneficial.

RubinBrown is one of the nation's leading accounting and professional consulting firms with a commitment to building personal relationships and delivering totally satisfied clients. The RubinBrown name and reputation are synonymous with experience, integrity and value. RubinBrown has revenue of approximately $240 million with 1000+ team members across locations in Chicago, Denver, Kansas City, Las Vegas, Nashville, and St. Louis.

Overview

RubinBrown's Real Estate Group is a nationally recognized leader in providing specialized audit, tax and consulting services across the country in the affordable housing, low-income housing, historic rehabilitation, New Markets and Renewable Energy credit segments as well as Opportunity Zones.

As a member of the RubinBrown's Real Estate Tax Team, the successful candidate will work directly with the tax staff accountants, other managers and partners of the firm's Real Estate Services Group. The successful candidate will use his or her foundation in pass-through accounting and taxation, along with specialized skills related to tax compliance and consulting regulations. The Real Estate Tax Team has a specific focus on issues related to tax credit and tax incentive properties, including low-income housing, historic rehabilitation, New Markets and Renewable Energy credits as well as Opportunity Zones.

A background in all or any of these topics is welcomed but not required. Tax Partners and Managers must provide outstanding consulting, compliance and project management services to our real estate clients. Tax Partners and Managers must be aware of the professionalism necessary for not only effectively and efficiently addressing client needs but also with working with others and on teams.

Major Responsibilities

• Plan, supervise, review and complete real estate tax work/tax returns for multiple clients in accordance with RubinBrown Client Service Standards
• Utilize his or her extensive foundation of knowledge related to pass-through taxation and regulations and, as applicable, tax credit real estate properties including tax compliance and consulting
• Participate in and/or create practice development opportunities
• Identify process and performance improvement opportunities
• Assume responsibilities for project management of various client groups, including regular communication with clients and contacts related to tax compliance and consulting
• Drive workflow with clients and team members
• Research current tax compliance and consulting issues
• Work closely with and directly communicate with other real estate team members, in addition to client personnel

Preferred Experience/Background/Skills

• Bachelor's degree in Accounting or related degree and CPA or other related certification (required)
• Strong technical skills including the ability to effectively utilize technology and the commitment to learning in the technology environment
• A minimum of 5 years of pass-through taxation and compliance experience, including supervision and review experience. Prior experience with pass-through entity tax credits is preferred but not required
• Excellent analytical and leadership ability
• Solid project management skills
• Ability to work on a team and develop other individuals
• Ability to meet challenging client requirements and deadlines, provide services, and possess strong communication, interpersonal, analytical and research abilities
• Proficiency in Microsoft Office programs (Word and Excel required)
• Excellent verbal and written communication skills

Working Conditions

• The typical office hours are 8:00 a.m. to 5:00 p.m.
• Ability to work extra hours as determined by the workload and client expectations.
• Travel for this position will be approximately 5% of the year.
• Ability to sit for long periods of time.
• Ability to move throughout office.
• Ability to lift, carry, push, pull up to 10-30 pounds.
• Ability to effectively communicate with clients, team members, etc.

One Firm

To foster a highly respected, inclusive culture that helps foster and promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

EEO Employer W/M/Vet/Disabled

The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.  

The Manufacturing, QC and Product Engineering Intern will work in our product engineering department, quality department, and manufacturing engineering departments. The Manufacturing and Product Engineering Intern will be responsible in working with group of interns on a group project. This opportunity will grant the individual exposure to automated manufacturing, improvement of our handling of product specifications and/or helping us to better predict the impact of primary/secondary processes on our products. 

Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.

• Work with staff on improvement/organizational projects for the organization
• 3D/2D modeling of fixturing, manufacturing components and/or floor plans, as assigned.
• Assist Engineering with dimensional/process/ raw material studies to improve production, as assigned.
• Creation/Update of controlled documents (DRWs, SOPs, etc.), as assigned.
• Other tasks/functions as assigned. 

• College Student pursuing a Degree in Mechanical, Electrical, Fire Protection Engineering, or related field.
• Outstanding communication and organizational skills.
• Ability to work in a fast-paced environment.
• Proficiency in AutoCAD and Microsoft Office applications.
• Proficient in AutoCAD 2D, AutoDesk, and Inventor 3D.
• Basic knowledge in Adobe Acrobat.

Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability

PM21

Compensation details: 20-24 Hourly Wage

PIf5d4118fba23-3631

The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.  

The Customer Support / Quality Lead is responsible for providing customer service support, including quotations, delivery information and technical information. Coincidently ensures consistent, compliant, and accurate execution of quality processes by guiding frontline quality activities, resolving issues, and supporting continuous improvement across operations.

Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.

Customer Service Functions

• Handles customer requests including quotes, orders, follow-up and delivery information.   
• Provides customer service support, including providing technical information and explanations to customers.
• Fills orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs. 
• Meets established order entry goals.
• Supports members of the outside sales team in daily activities.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
• Works well in a team environment to solve customer issues.
• Communicates issues and problems with management in a timely manner.
• Maintains superb attention to details.
• Maintains detailed documentation to support decision and ensure continuity of service.

Quality Assurance Functions

• Ensures the performance of quality assurance functions are conducted in the most efficient manner.
• Looks for opportunities to eliminate non-value-added operations and improve processes.
• Assists with the development of plans and strategies to enhance production.
• Lead efforts toward achieving and maintaining ISO 9001 certification.
• Creates, revises, and controls, Quality manual, SOPs, Work Instructions, Forms, and quality procedures.
• Identifies gaps. Ensures root cause analysis and corrective actions are implemented. 
• Collecting and reporting of KPIs for quality management.
• Coordinates resources required to address quality concerns.
• Ensures documentation meets internal and external requirements (e.g., ISO clauses, regulatory expectations). 
• Prepares for and supports customer/certification/regulatory audits; coordinates responses and follow ups. 
• Preserves and maintains training records; ensures staff are trained on relevant procedures, changes and expectations. 
• Manages controlled records (inspection logs, audit reports, risk files) to ensure traceability and retention.
• Conducts internal audits.
• Serves as a cross-functional advisor.
• Other tasks/functions as assigned. 

• Associate’s degree or equivalent.
• 2-3 years of Customer Service experience, preferably in a manufacturing environment. 
• Knowledge of ISO 9001 requirements preferred.
• Acts positively upon constructive criticism and coaching.
• Work independently and in a group across all levels of the organization.
• Ability to multi-task and prioritize work based on deadlines.
• Handles confidential information discreetly.
• Highly detail oriented.
• Communicates clearly and comfortably with all employees. 
• Conducts self professionally & ethically.
• Remains calm under pressure. 
• Places a high emphasis on excellent customer service. 
• Fosters and supports a teamwork environment. 
• Knowledge of order entry/enterprise systems, preferably QAD and Goldmine.
• Strong computer skills with demonstrated knowledge of Microsoft Office programs: Word, Excel, and Outlook

Learn more about U.S. Tsubaki at:    

U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. 

The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. 

Applicants must be authorized to work for any employer in the United States. Tsubaki does not sponsor or take over sponsorship of employment visas.

Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability

PM21

Compensation details: 6 Yearly Salary

PIa783c34f07e7-3631

Job Title: Project Delivery Manager (Ophthalmology) - OptymEdge

Location: Remote in US, Canada & UK

OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.

OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.

• Over 2,500 sites certified worldwide, since 1995

• Phase I through post-marketing experience across anterior segment and retina trials

• Clinical Ophthalmology, Optometry, and clinical trial expertise

Primary Purpose

The Project Delivery Manager (PDM) is critical to the successful conduct of ophthalmic certifications in Biopharmaceutical-sponsored clinical trials, as a matrix leader of a vendor project team. The OCPM will be client-facing and serve as the internal lead of the project through the life cycle of the study, ensuring effective project delivery in agreement with contracted project timeline and budget. The PDM directs project delivery by driving team and financial efficiency, work product quality, and is responsible for client satisfaction through strong relationship management.

* Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs.
* Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance.
* Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement.
* Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client.
* Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables.
* Identifies and manages changes to scope and requests for out-of-scope activities. Collaborates with Business Development, Contracts Department, and executive management to ensure timel y execution of contract amendments/change orders. Prospectively manages client expectations.
* Identifies and documents lessons learned from study successes and challenges to promote development of best practices.
* Models and propagates Emmes' commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients.
* Performs other duties as assigned.

* Bachelor's degree or equivalent experience.

* Experienced in developing and maintaining customer relationships.
* Minimum 2 years demonstrating related experience.

* Experience with MS Office Suite.
* Time management and decision-making skills.
* Attention to detail and the ability to address several assignments simultaneously.
* Excellent oral and written communication skills.
* Some knowledge of clinical trials in ophthalmology preferred.

* Occasional travel may be required on an ad hoc basis

Emmes Group: Building a better future for us all.

Emmes Group is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.

We believe the work we do will have a direct impact on patients' lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We're looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:

• Flexible Approved Time Off

• Tuition Reimbursement

• 401k Retirement Plan

• Work From Home Anywhere in the US

• Maternal/Paternal Leave

• Casual Dress Code & Work Environment

CONNECT WITH US!

Follow us on Twitter - @EmmesCRO

Find us on LinkedIn - Emmes

The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

#LI-Remote

Sales Supervisor – Job Description

FRAME is a modern fashion brand celebrated for its refined aesthetic and effortless approach to everyday dressing. Since its founding in 2012, FRAME has become synonymous with contemporary luxury rooted in quality craftsmanship and cultural relevance.

Bridging California’s ease and Parisian sophistication, FRAME draws inspiration from the worlds of fashion, art, design, and lifestyle creating collections that capture a timeless yet modern sensibility. Beyond fashion, the world of FRAME continues to expand through meaningful cultural collaborations from hotels to auction houses, establishing the brand as a destination where style, creativity, and culture intersect.

Today, FRAME is recognized globally for its ready-to-wear, denim, and accessories, with more than 20 stores across North America, Europe, and Asia, and distribution through leading department stores and boutiques worldwide.

Role Overview:

The Sales Supervisor works within the management team to help achieve store sales goals and maximizes profitability through effective supervision of the store team. The Sales Supervisor takes ownership of the responsibilities assigned by the General Manager and serves as a role model for the rest of the Sales Associates.

Responsibilities:

Sales

• Meets personal and store sales goals.
• Continues to develop personal sales techniques and assists in the development of associates’ sales techniques to maximize sales.
• Utilizes elevated levels of sales and service to maximize performance.
• Demonstrates an in-depth knowledge of the merchandise.
• Monitors all details of a sale, including shipping, alterations, and special requests to ensure customer satisfaction.
• Ensures all sales related policies and procedures are maintained.
• Maintains a keen interest in the fashion industry and market trends.

Customer Service

• Supports and encourages staff to provide the highest level of customer service.
• Builds and maintains repeat clientele by utilizing personal client book and assisting staff with utilizing their client books.
• Resolves all customer issues and complaints quickly and effectively, ensuring client satisfaction.
• Assists sales associates with various customer service issues (i.e. dissatisfied customers, returns, defective merchandise, etc.

Employee Supervision

• Responsible for opening and closing the store in absence of General Manager or Assistant General Manager
• Ensures image and grooming standards are professional and reflective of the brand image, at all times.
• Adheres to work schedule, inclusive of time and attendance.

Operations

• Collaborates with General Manager and Assistant General Manager in areas of risk management, physical security, store cash controls, and inventory management.
• Understands and properly executes all management register functions.
• Assists in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork.
• Participates in stock take process.

Visual Merchandising

• Ensures the selling floor is neat, organized, stocked and reflects the correct visual image at all times.
• Assists in the implementation and maintenance of all merchandising/visual directives.
• Ensures deliveries are properly processed in a timely manner.
• Identifies product concerns in a timely manner.
• Communicates inventory needs to support the business goal.
• Effectively relays any client feedback regarding successes and/or opportunities about product.

Skills & Qualifications:

• Must possess a minimum of 2-3 years’ experience in a luxury environment.
• Ability to lead and motivate a team.
• Energetic, confident personality mixed with a strong work ethic.
• Takes responsibility for own actions, behaviors and actions of subordinates, uses a mature problem-solving methodology while handling pressure.
• Proven top performer with ability to motivate a team.
• Fast learner analyses situations and looks for solutions. Grasps the underlying structure.
• Dynamic interpersonal and communications skills both verbal and written
• Exceptional time management skills, and high level of ownership

Physical Requirements:

• Must be able to stand and walk for extended periods of time (up to 8 hours per shift).
• Ability to bend, reach, squat, and lift merchandise and fixtures as needed.
• Must be able to lift, carry, push, or pull up to 15 pounds on a regular basis.
• Occasional use of ladders and stairs while merchandising or stocking sales floor.
• Must be able to safely and effectively operate standard retail equipment (e.g., POS systems, handheld devices, taggers, box cutters).
• Ability to engage in repetitive motions, including but not limited to scanning, folding, and tagging merchandise.
• Visual acuity to review and process inventory, read product tags and instructions, and monitor store appearance.
• Must be able to work in a retail store environment with moderate to loud noise levels and changing temperatures.

Bar Manager – Earls Kitchen + Bar Assembly Row

At Earls Kitchen + Bar, we believe great hospitality starts at the bar – where craftsmanship, connection, and energy come together to create memorable experiences. We’re looking for a driven and passionate Bar Manager to lead our bar program, inspire our team, and deliver an exceptional guest experience every shift.

As Bar Manager, you’ll be the expert behind the wood and the leader behind the team. You’ll create an engaging, organized, and high-performing bar environment where cocktails are executed with precision, service feels effortless, and every guest leaves wanting to return.

What You’ll Do:

• Lead, coach, and develop a talented team of bartenders and bar prep partners.
• Cultivate a warm, professional bar culture that embodies both energy and excellence.
• Oversee product ordering, batch programs, and inventory with a zero-fresh-out mindset.
• Maintain impeccable bar organization and environment standards that set the tone for flawless execution.
• Drive beverage cost and waste control through attention to detail and operational ownership.
• Delivery exceptional guest experiences through responsible service, speed, and consistency.
• Create regular guests at the wood by pairing personality with polished service.

You’ll Thrive Here If You:

• Lead with positivity, professionalism, and pride in your craft.
• Value both the artistry of mixology and the discipline of execution.
• Inspire your team to grow and take ownership of their performance.
• Bring organization, urgency, and a calm energy to high-volume moments.

What’s In It for You:

• A leadership role with a growing brand that values innovation and teamwork.
• Opportunities for career growth and leadership development within the Earls family.
• Competitive compensation, dining benefits, and performance-based rewards.
• A collaborative, dynamic environment where your ideas are heard and your impact is seen.
• The chance to lead a bar program where excellence, connection, and hospitality meet.

What Success Looks Like:

• A bar team that’s engaged, skilled, and proud of their craft.
• Consistent results in beverage cost, speed of service, and guest satisfaction.
• A lively, inviting bar atmosphere that’s synonymous with the Earls experience.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

POSITION:

RIMOWA is seeking a highly accomplished and passionate Client Advisor. The Client Advisor is responsible for driving sales through exceptional client service, strong product knowledge, and deep understanding of the luxury retail environment. This role focuses on building lasting client relationships, delivering an outstanding in‑store experience, and contributing to the overall success of RIMOWA while serving as a true brand ambassador.

YOUR RESPONSIBILTIES:

Sales

• Consistently achieve and surpass individual sales objectives, directly contributing to the store’s overall commercial success and prestige.
• Serve as a true brand ambassador, conveying RIMOWA’s storied heritage, iconic designs, engineering, and uncompromising craftsmanship.
• Curate and cultivate an exclusive and loyal client portfolio, building enduring relationships and driving sustained repeat business through personalized engagement, client appointments, and events.
• Actively support and inspire colleagues, fostering a sophisticated, collaborative, and high-performance sales environment.

Customer Service

• Embody the RIMOWA brand ethos at all times, presenting yourself with impeccable professionalism.
• Deliver a seamless, white-glove post-purchase experience by meticulously managing client follow-ups, repairs, and service requests with discretion and care.
• Anticipate client needs through an intimate knowledge of the brand’s history, new product launches, and the competitive luxury landscape.
• Create memorable, elevated moments for every client, ensuring each interaction reflects the refinement synonymous with RIMOWA.

Operations

• Execute all POS transactions with precision and efficiency.
• Confidently open and close the store register in full compliance with company policies.
• Participate proactively in inventory management while upholding the highest standards of loss prevention.
• Maintain exceptional visual merchandising, ensuring the store consistently reflects a polished, luxurious, and inviting aesthetic.
• Always uphold immaculate store presentation and operational readiness.

PROFILE:

• Proven success in a premium or luxury retail environment
• Demonstrated expertise in developing, nurturing, and retaining a discerning clientele; an established luxury client book is highly desirable.
• Impeccable personal presentation with exceptional communication skills
• Strong problem-solving capabilities, a refined attention to detail.
• A deep appreciation for luxury craftsmanship, travel and elevated lifestyles.
• Flexible availability, including evenings, weekends, and holidays.
• Able to regularly lift and handle Items up to 20 lbs.
• Multilingual In Spanish, French, Portuguese, and/or Mandarin a plus.

ABOUT MONIQUE LHUILLIER

Established in 1996, the Monique Lhuillier brand has become synonymous with luxury, femininity, allure and unparalleled glamour. The company is one of the leading fashion houses in design, quality, and creativity. With a passion for creating collections that are both feminine and modern, Monique Lhuillier continues to design ready-to-wear, accessories and bridal collections that are luxurious, chic and true to her aesthetic.

ABOUT THE OPPORTUNITY

An Alterations Specialists is responsible for providing exemplary sewing expertise in-house at our Los Angeles Flagship on Melrose Place. This includes but not limited to: expectations related to fit, custom modifications, and re-sizing of garments.

ABOUT YOU

• 5+ years of sewing experience in evening gowns or bridal alterations environment
• Specialty in handling lace, beadwork, silks and tulle
• Advanced technical skills (sewing, pattern, draping, construction)
• Experience operating an industrial sewing machine and industrial pressing iron
• Expert knowledge of garment construction/fit
• Ability to maintain professional communication with colleagues
• Ability to multitask projects and manage time in an in a team environment
• Availability to work 8+ hour days and be available on nights and weekends in a fast-paced environment based on business needs

WHAT YOU’LL DO

• Sew garments fitted and assigned by Alterations Manager in a timely manner
• Handle all aspects of sewing: machine sewing, hand finishing, draping, cutting, bustling, pressing,
• Accurately measure and mark garments according to Monique Lhuillier Alterations guideline
• Responsible for starting and completing individually assigned projects
• Follow and complete alterations instructions provided from an instructions card
• Capable to customize such as downsizing or upsizing, creating sleeves, creating coverage, etc.

A reasonable estimate of the current hourly rate is $23.00 - $32.00, annualized from $47,840 - $66,560. The rate of pay offered may vary based on job-related knowledge, skills, and experience.

If chosen for the interview, you will be required to pass a sewing skills test. A fully pinned garment will be presented to you to execute. The alterations will consist of a combination of work on the bust, zipper, hem, and handwork.

ADDITIONAL INFORMATION:

• FLSA Status: Non-Exempt
• Overtime Eligible

BENEFITS INCLUDE:

• Medical, Dental, and Vision
• 401(k)
• Paid Time Off (PTO)
• Paid Company Holidays
• Exclusive Employee Sales
• Employee Discount