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Location: 100% Remote
Duration: 12+ Months
Overview:
An experienced Administrator to operate and support the enterprise implementation of Microsoft Purview Data Catalog across a complex, multi-platform data environment. The administrator will be responsible for the day-to-day configuration, monitoring, and maintenance of Purview capabilities, ensuring reliable metadata ingestion, catalog quality, lineage visibility, and compliance alignment across governed data domains.
This role focuses on platform operations and governance execution, working within established architecture and enterprise governance standards.
Key Responsibilities
Platform Administration & Operations:
- Administer and operate Microsoft Purview Data Map and Data Catalog environments.
- Monitor platform health, scan execution, metadata ingestion, and lineage availability.
- Troubleshoot and resolve catalog, scan, and connectivity issues.
- Perform routine maintenance, configuration updates, and service optimizations.
- Coordinate incident resolution with internal engineering teams and Microsoft support as required.
Data Source Management & Scanning:
- Register, configure, and maintain data sources across Azure, M365, on?prem, and approved third?party platforms.
- Configure and schedule metadata scans for supported sources.
- Manage authentication for scans using managed identities, service principals, and Key Vault secrets.
- Monitor scan performance, failures, and coverage; take corrective action as needed.
- Optimize scan frequency and scope to balance cost, performance, and governance coverage.
Catalog Configuration & Metadata Management:
- Maintain and enforce enterprise metadata standards within the Purview Catalog.
- Manage business metadata, classifications, glossary terms, and custom attributes.
- Ensure metadata accuracy, completeness, and consistency across data assets.
- Support curation activities including asset certification and publishing.
- Resolve duplicate, incomplete, or stale catalog entries.
Lineage & Discovery Enablement:
- Enable and validate data lineage ingestion from supported data platforms.
- Monitor lineage completeness and visibility for critical data assets.
- Assist data consumers and stewards with lineage?based impact analysis.
- Escalate lineage gaps or tool limitations requiring architectural or engineering remediation.
Security, Access & Governance Controls:
- Configure and manage Purview role?based access control (RBAC) within collections.
- Provision and maintain access for administrators, data curators, and data stewards.
- Enforce domain?based access controls and separation of duties.
- Integrate Purview access with Microsoft Entra ID.
- Support sensitivity labels and classification alignment with Microsoft Information Protection.
Compliance & Risk Support:
- Support automated discovery of sensitive data (PII, PCI, PHI).
- Assist risk, audit, and compliance teams with catalog evidence and reporting.
- Validate scan coverage for regulated data domains.
- Support regulatory and audit initiatives (SOX, GLBA, NYDFS, GDPR, etc.).
User Support & Enablement:
- Provide operational support to data producers, consumers, and data stewards.
- Respond to access requests, catalog issues, and usage questions.
- Maintain operational documentation, runbooks, and standard operating procedures.
- Support onboarding of new data domains following established governance patterns.
- Assist with training and adoption initiatives led by governance or architecture teams.
Required Qualifications:
- 5+ years experience supporting enterprise data platforms or governance tools and 4+ years hands?on MS Purview experience at enterprise scale.
- Hands?on experience administering Microsoft Purview Data Catalog.
- Strong understanding of metadata management, data classification, and lineage concepts.
- Working knowledge of Azure data services and enterprise data ecosystems.
- Experience managing access controls and identities using Microsoft Entra ID.
- Familiarity with regulated data environments and compliance requirements.
- Strong troubleshooting, operational support, and documentation skills.
Preferred Qualifications:
- Experience supporting Purview integrations with Synapse, Fabric, Databricks, Snowflake, or SQL Server.
- Exposure to financial services or other regulated industries.
- Experience with PowerShell, REST APIs, or basic automation for operational tasks.
- Prior experience supporting enterprise data governance or stewardship programs.
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our strategic plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Department Information
About Us
The Georgia Institute of Technology is a top-ranked, public research university established by the State of Georgia in 1885 and committed to developing leaders who advance technology and improve the human condition. It is in the heart of Atlanta, a diverse and vibrant city with great economic and cultural strengths. The Institute is a member of the University System of Georgia, the Georgia Research Alliance, and the Association of American Universities. Georgia Tech prides itself on its excellent students, faculty, and staff, collaborations, and technology resources, and its commitment to diversity, equity, and inclusion.
The Georgia Tech Library is a member of the University System of Georgia library consortia, Atlanta Regional Council for Higher Education (ARCHE), the Association of Research Libraries (ARL), and the Association of Southeastern Research Libraries (ASERL). The library is committed to diversity, equity, and inclusion.Our deeply engaged Library Diversity Council leads our efforts to ensure and maintain a positive, diverse, equitable and inclusive work environment where everyone can thrive. To support this environment, the Georgia Tech Library uses a blind-recruitment process that removes candidates' identifying information during the initial screening and focuses upon skills and qualifications to reduce bias in the hiring process.The Georgia Tech Library team works to fulfill the mission and vision of Georgia Tech and is committed to supporting the Institutes Strategic Plan.
Public Services
The Public Services department provides 24/7 support to the Georgia Tech Library community. The team is responsible for staffing the INFO Desk, chat, phone, Gadgets office, and ticket support for anyone needing Library assistance. The team is the first line of support for Library inquiries and is deeply involved in the service provisions of the library. Public Services is also responsible for Gadgets, the Georgia Tech Library's equipment lending service.
Job Summary
Responsible for library customer support (in person and electronic) which includes: providing assistance with myriad library services, providing bibliographic instruction and referrals, assistance with accessing library content and shared resources, providing user account management, and assisting with various technologies. Provides access and reference services support to GT library patrons, including fulfillment, reference, and multimedia. This position will interact on a regular basis with: faculty, students, staff, unit management, external communities, all internal and external Georgia Tech Library patrons. This position typically will advise and counsel: faculty, students, unit staff; all internal and external Georgia Tech Library patrons. This position will supervise: N/A
Responsibilities
Job Duty 1 - Proactively engaging and assisting library users in obtaining requested materials. Answers Customer Support Tickets. Provides assistance in requesting materials from offsite storage facility and shared resource providers. Direct users to library spaces, expertise, and resources. Assist users with lending technology reservations and instruct on the use of various media and audiovisual equipment.
Job Duty 2 - Use a variety of library-specific software programs to fulfill requests and update user records, switching between multiple system interfaces as necessary; systems including but not limited to: Alma, Primo, Student Information System (Banner), customer issue tracking system (Jira), and various databases and library resources.
Job Duty 3 - Participate in a variety of library projects and initiatives. Engage in learning opportunities with other Library areas to gain a broader knowledge of the services the organization provides.
Job Duty 4 - Interprets and applies library policies and procedures regarding user accounts and the circulation and access of materials both owned and shared.
Job Duty 5 - Provides access to Reserves, Reference, and Gadgets collections.
Job Duty 6 - Maintains accurate user account records while applying patron confidentiality principles.
Job Duty 7 - Assist library users in reference searches, locating and requesting materials, and providing general information regarding library resources.
Job Duty 8 - Provide basic technical support to users needing assistance with computers and peripherals in various library spaces including troubleshooting problems encountered, training in use of selected software and hardware, obtaining wireless access, and escalating issues through appropriate channels.
Job Duty 9 - Perform other related duties as assigned.
Required Qualifications
Educational Requirements
Technical Diploma, Associate's degree, or two years college work or equivalent combination of education and experience Five to seven years of job related experience
Required Experience
Two to four years job related experience
Preferred Qualifications
Additional Preferred Qualifications
Alma Administration Certification
Preferred Educational Qualifications
Bachelor's Degree
Preferred Experience
Three years job related experience
Knowledge, Skills, & Abilities
SKILLS
Specialized skills required: This job requires -knowledge of library principles, practices, and terminology; ability to search library bibliographic databases and effectively analyze and interpret findings; intermediate knowledge of office related computer applications; ability to work both independently and in a team environment; employ exceptional customer service standards; ability to communicate with diverse communities with courtesy and professionalism; and the capability to independently learn new technologies and their applications in libraries.
Specialized skills preferred: Working knowledge of library interfaces and software; experience using Alma/Primo; familiarity with fulfillment workflows, policies and procedures; ability to learn new software applications and utilize technology devices; and library experience working in access services.
Additional Information: Georgia Tech Library is open 24 hours a day/7 days a week. Requires working a schedule that may
include nights/weekends and holidays.
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Other Information
Job Salary: $24.00/hour
Hours: Sunday - Thursday 3pm - 12am
Job Grade: A7
Location: Atlanta, GA
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
NYU Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained thousands of physicians and scientists who have helped to shape the course of medical history and enrich the lives of countless people. An integral part of NYU Langone Health, the Grossman School of Medicine at its core is committed to improving the human condition through medical education, scientific research, and direct patient care. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
For more information, go to , and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Temporary/Per Diem Medical Assistant - In House Temporary Program (Full Time Coverage, As Needed).
In this role, the successful candidate The Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medial Assistant is also responsible for administrative tasks, such as, scheduling appointments, answering phone calls, and performing data entry.
Job Responsibilities:
• Escorts patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtains and processes blood samples as per NYULH policy
• Support squality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promotes a positive patient experience
• Communicates effectively with providers and administrative staff, escalate issues
• Answers phone calls
• Reviews and respond to inbasket messages
• Follows up on Rx refill requests
• Assists physician with patient intake & transcribing visit into EPIC
• Performs other duties as needed
Clinical & Administrative Responsibilities 60;
• Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed. 60; 60;
• Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth. 60;
• Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility.
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient. 60;
• Communicates the functionality and purpose of MyChart to patients during intake
• Ensures the appropriate translation services or equipment is in place prior to the start of visit 60;
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy & procedure. 60;
• Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place.
• Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history. 60;
• Reviews and imports any “Prepare for your Visit”, 60;“Outside Information” and patient history prior to provider encounter
• Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards.
• Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical). 60;May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic.
• Maintains patient privacy as it relates to HIPPA standards.
• Handles appropriate patient calls and documents outcome of all patient communications as needed. Refers all clinical questions/concerns to RN/Provider.
• Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices
• Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care
• Assists physicians with procedure and/or set-up according to the specialty where necessary 60;
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished.
• Cleans and sterilizes designated equipment after use, , following organizational policy & guidelines, and with documentation of required competency in place.
• Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.
• Reviews appropriate downtime procedures as it relates to patient visit 60;
• Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc. 60;
• Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care.
• Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal
• Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician's encounter with the patient.
• List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician.
• Documents patient orders including laboratory tests, radiology tests, medications, etc.
• Performs other duties as assigned.
Patient Experience and Access 60;
- Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
• 60; Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
• 60; Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
• 60; 60;Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. 60;
• 60; 60;Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
• 60; 60;Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
• 60; 60;Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
• 60; 60;Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Minimum Qualifications:
To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.
Preferred Qualifications:
MA experience preferred. EKG, phlebotomy and venipuncture experience preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Grossman School of Medicine provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents. At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Grossman School of Medicine is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $31.00 - $31.00 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.
Learn more about NYU Langone Hospital—Long Island, and interact with us on LinkedIn, Glassdoor, Indeed, Facebook, Twitter, YouTube and Instagram.
Position Summary:
We have an exciting opportunity to join our team as a Medical Assistant, FGP - Cardiology - Lake Success.
In this role, the successful candidate The Medical Assistant is responsible for assisting physicians and/or Advanced Care Practitioners and nurses in providing patient care. This role is responsible for validating patient identifiers, preparing patients and rooms for examination, measuring and recording vital signs, drawing blood, and collecting other lab samples. The Medial Assistant is also responsible for administrative tasks, such as, scheduling appointments, answering phone calls, and performing data entry.
Job Responsibilities:
• Escorts patients to exam rooms
• Cleans and stocks exam rooms
• Measures and records patient vital signs
• Obtains and processes blood samples as per NYULH policy
• Support squality initiatives by following FGP guidelines for collecting and documenting information in the EMR
• Promotes a positive patient experience
• Communicates effectively with providers and administrative staff, escalate issues
• Answers phone calls
• Reviews and respond to inbasket messages
• Follows up on Rx refill requests
• Assists physician with patient intake & transcribing visit into EPIC
• Performs other duties as needed
Clinical & Administrative Responsibilities 60;
• Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed. 60; 60;
• Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth. 60;
• Assists with maintaining patient flow to and from exam rooms and treatment areas. Assists in escorting patients and specimens throughout the facility.
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient. 60;
• Communicates the functionality and purpose of MyChart to patients during intake
• Ensures the appropriate translation services or equipment is in place prior to the start of visit 60;
• Assists with blood/specimen collection and ensures proper handling and processing of patient specimens as as per organizational policy & procedure. 60;
• Performs Point of Care testing such as: EKG, Glucose Testing, and Pregnancy Test, Urinalysis, following organizational policy & procedure, and with documentation of any required competency in place.
• Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history. 60;
• Reviews and imports any “Prepare for your Visit”, 60;“Outside Information” and patient history prior to provider encounter
• Works with clinical team to ensure logbooks related to equipment, specimen collection and other clinical safety measures are followed per FGP standards.
• Supports best practice workflows for MIPS by updating medical records with patient vital signs and Histories (Immunization, Medical & Surgical). 60;May also be required to scan and/or upload diagnostic reports according to their description and link them to their associated order in Epic.
• Maintains patient privacy as it relates to HIPPA standards.
• Handles appropriate patient calls and documents outcome of all patient communications as needed. Refers all clinical questions/concerns to RN/Provider.
• Assists with inbasket message management including any necessary tasks related to patient medical advice requests as per best practices
• Utilizes EPIC functionality to review and update patient records as well as maintain communication with peers and supervisors related to patient care
• Assists physicians with procedure and/or set-up according to the specialty where necessary 60;
• Stocks exam/treatment rooms and/or supply closets with medical supplies, linen and medical equipment as needed. Effectively communicates as supplies need to be replenished.
• Cleans and sterilizes designated equipment after use, , following organizational policy & guidelines, and with documentation of required competency in place.
• Supports FGP Clinical Quality Management by facilitating appropriate documentation and maintenance of clinical supplies and equipment.
• Reviews appropriate downtime procedures as it relates to patient visit 60;
• Completes annual competencies such as Fire Safety, Hazardous Waste, Medsled, HIPPA compliance, etc. 60;
• Partners with administrative and clinical personnel to complete prior authorization, medication refills and referrals related to patient continuity of care.
• Assists with prescription refill request by locating requested prescription in EMR, identifying last patient visit, and tasking RN, LPN, or Provider to evaluate, set up and/or process for renewal
• Accompanies physician into exam room and transcribes history, including history of present illness, past medical and surgical history, family and social histories, medications and allergies, physical exam, laboratory and radiologic orders as dictated by the MD and document accurately the physician's encounter with the patient.
• List all proper diagnoses and symptoms as well as follow up instructions and prescriptions as dictated by the physician.
• Documents patient orders including laboratory tests, radiology tests, medications, etc.
• Performs other duties as assigned.
Patient Experience and Access 60;
- Serves as NYU Langone Health Faculty Group Practice Brand Ambassador by upholding the NYULH Mission, vision and values and promoting excellence in the patient experience, during every encounter.
• 60; Drives consistency in every patient and colleague encounter by embodying the core principles of our FGP Service Strategy CARES (Connect, Align, Respond, Ensure, and Sign-Off)
• 60; Greets patients warmly and professionally, stating name and role, and clearly communicates each step of the care/interaction as appropriate
• 60; 60;Works collaboratively with colleagues and site management to ensure a positive experience and timely resolution for all patient interactions and inquiries whether in person, by phone or via electronic messaging. 60;
• 60; 60;Proactively anticipates patient needs, and participates in service recovery by applying the LEARN model (Listen, Empathize, Apologize, Resolve, Notify), and escalates to leadership as appropriate.
• 60; 60;Shares ideas or any observed areas of opportunity, to improve patient experience and patient access, with appropriate leadership. (i.e. ways to optimize provider schedules, how to minimize delays, increase employee engagement, etc.)
• 60; 60;Partners with Patient Access Center and Central Billing Office team members to support collaboration and promote a positive patient experience.
• 60; 60;Takes a proactive approach in ensuring that practice staff are fully versed in the Access Agreement gold standard principles.
Minimum Qualifications:
To qualify you must have a High School Diploma or the equivalent. Completion of a Medical Assistant Program from an accredited institution OR upon hire hold a current medical assistant Certification from a Nationally Recognized accredited institution (such as American Association of Medical Assistant(AAMA); American Medical Technologies (AMT); National Center for Competency Testing (NCCT); National Healthcare Association (NHA)). Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills. Ability to complete multiple tasks efficiently and thrive in a team work environment which pursues a positive patient care experience.
Preferred Qualifications:
MA experience preferred. EKG, phlebotomy and venipuncture experience preferred.
Qualified candidates must be able to effectively communicate with all levels of the organization.
NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.
At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.
NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.
View Know Your Rights: Workplace discrimination is illegal.
NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $55,326.59 - $55,616.08 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
To view the Pay Transparency Notice, please click here
Location: UCHealth Yampa Valley Med Center, Steamboat Springs, CO.
Department: YVMC Radiology
Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)
Shift: Days
Pay: $43.70 - $61.17 / hour. Pay is dependent on applicant's relevant experience
Qualified candidates may be considered for relocation assistance of up to $20,000.
Click here to connect with a Recruiter to learn more.
Summary:
Provides computed tomography imaging and diagnostic imaging in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.
Responsibilities:
- Reviews patient history, physician's orders and does scheduling. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation.
- When ordered, prepares and administers contrast media and/or medications within scope of practice. Monitors patient condition continually and reports/responds to changes in status as appropriate. Prepares equipment and supplies. Selects appropriate exposure factors and imaging parameters.
- Implements safety standards and performs appropriate quality control procedures on equipment. Troubleshoots, resolves, and/or reports equipment malfunctions as necessary. Positions patient and performs imaging procedure(s). Analyzes results and identifies issues with the quality of imaging results.
- Takes appropriate action to resolve image quality issues, including re-positioning patient and repeating procedure. Enters, transmits and reports scan results.
Requirements:
- Graduate of an accredited Radiologic Technologist program.
- Registered as a Radiologic Technologist (RT) and registered, and or registry eligible with completion of registry in 12 months in computed tomography (CT) by the American Registry of Radiologic Technologists (ARRT). State licensure if required by law.
- Basic Life Support (BLS) Healthcare Provider through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.
Employees are our number one asset.
Family-Friendly Support
• Onsite Childcare: Our GrandKids Child Care Center offers exceptional care for children aged 8 weeks to 5 years. Nationally recognized for its innovative intergenerational program since 1981, you can trust your little ones are in great hands, right here on campus.
Housing Solutions
• Long Term Employee Housing: Looking for a stable place to call home? Our Creek's End development is just over a mile from the hospital campus, offering long-term housing options for qualified employees as long as eligibility requirements are met.
• Relocation Support Program: Moving can be stressful, so we're here to help! Our comprehensive Relocation Assistance Program provides support and resources to help with moving, travel costs, temporary housing, and other needs to ensure your smooth transition.
• Stay and Play: For our essential clinical staff, we offer a "Stay and Play" option, providing convenient access to YVMC-based housing or lodging during assigned work shifts or series.
Recreation & Fun
• Winter Adventures:
o Employee Ski Pass Program: Hit the slopes with complimentary access to Steamboat Ski Resort through our employee medallion program.
o Enjoy discounted rates at the Steamboat Ski Touring Center and Haymaker cross-country ski areas.
• Summer Fun:
o Mountain Adventure Pass: Get complimentary gondola access for hiking, mountain biking or simply enjoying lunch with breathtaking scenic views.
o Rodeo Pass: Experience the excitement of Steamboat Springs Pro Rodeo with complimentary tickets.
UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *
Recognition
- Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
- Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
- Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.
Health and well-being
- Medical, dental and vision coverage.
- Access to 24/7 mental health and well-being support for employees and dependents.
- Discounted gym memberships and fitness resources.
- Free membership.
- Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
- Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
- New employees receive an initial PTO load with first paycheck.
- Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
- Employer-provided short-term disability and long-term disability with a buy-up coverage option.
Retirement and savings
- 403(b) plan with employer matching contribution.
- Additional 457(b) plan may be available.
- Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.
Education and career growth
- UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
- Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
- Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
- Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
- Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.
*Eligibility for some programs is based on an employee's scheduled work hours.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.
Who We Are ( )
Location: UCHealth Yampa Valley Med Center, Steamboat Springs, CO.
Department: YVMC Radiology
Work Schedule: Full Time, 80.00 hours per pay period (2 weeks)
Shift: Weekend Days
Pay: $43.70 - $61.17 / hour. Pay is dependent on applicant's relevant experience
Qualified candidates may be considered for relocation assistance of up to $20,000.
Click here to connect with a Recruiter to learn more.
Summary:
Provides computed tomography imaging and diagnostic imaging in accordance with applicable scope and standards of practice and with the policies, values, and mission of the organization.
Responsibilities:
- Reviews patient history, physician's orders and does scheduling. Educates patient regarding procedures, equipment and exam to ensure patient's understanding and cooperation.
- When ordered, prepares and administers contrast media and/or medications within scope of practice. Monitors patient condition continually and reports/responds to changes in status as appropriate. Prepares equipment and supplies. Selects appropriate exposure factors and imaging parameters.
- Implements safety standards and performs appropriate quality control procedures on equipment. Troubleshoots, resolves, and/or reports equipment malfunctions as necessary. Positions patient and performs imaging procedure(s). Analyzes results and identifies issues with the quality of imaging results.
- Takes appropriate action to resolve image quality issues, including re-positioning patient and repeating procedure. Enters, transmits and reports scan results.
Requirements:
- Graduate of an accredited Radiologic Technologist program.
- Registered as a Radiologic Technologist (RT) and registered, and or registry eligible with completion of registry in 12 months in computed tomography (CT) by the American Registry of Radiologic Technologists (ARRT). State licensure if required by law.
- Basic Life Support (BLS) Healthcare Provider through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.
Employees are our number one asset.
Family-Friendly Support
• Onsite Childcare: Our GrandKids Child Care Center offers exceptional care for children aged 8 weeks to 5 years. Nationally recognized for its innovative intergenerational program since 1981, you can trust your little ones are in great hands, right here on campus.
Housing Solutions
• Long Term Employee Housing: Looking for a stable place to call home? Our Creek's End development is just over a mile from the hospital campus, offering long-term housing options for qualified employees as long as eligibility requirements are met.
• Relocation Support Program: Moving can be stressful, so we're here to help! Our comprehensive Relocation Assistance Program provides support and resources to help with moving, travel costs, temporary housing, and other needs to ensure your smooth transition.
• Stay and Play: For our essential clinical staff, we offer a "Stay and Play" option, providing convenient access to YVMC-based housing or lodging during assigned work shifts or series.
Recreation & Fun
• Winter Adventures:
o Employee Ski Pass Program: Hit the slopes with complimentary access to Steamboat Ski Resort through our employee medallion program.
o Enjoy discounted rates at the Steamboat Ski Touring Center and Haymaker cross-country ski areas.
• Summer Fun:
o Mountain Adventure Pass: Get complimentary gondola access for hiking, mountain biking or simply enjoying lunch with breathtaking scenic views.
o Rodeo Pass: Experience the excitement of Steamboat Springs Pro Rodeo with complimentary tickets.
UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *
Recognition
- Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
- Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
- Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.
Health and well-being
- Medical, dental and vision coverage.
- Access to 24/7 mental health and well-being support for employees and dependents.
- Discounted gym memberships and fitness resources.
- Free membership.
- Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
- Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
- New employees receive an initial PTO load with first paycheck.
- Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
- Employer-provided short-term disability and long-term disability with a buy-up coverage option.
Retirement and savings
- 403(b) plan with employer matching contribution.
- Additional 457(b) plan may be available.
- Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.
Education and career growth
- UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
- Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
- Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
- Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
- Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.
*Eligibility for some programs is based on an employee's scheduled work hours.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.
Who We Are ( )
Securing the largest sporting event in history requires a blend of high-tech logistics and front-line leadership. For the FIFA World Cup 2026®, the On-Location Manager is a pivotal role, serving as the bridge between the guest experience team and physical security teams in On Location managed hospitality spaces.
Job Title: On Location Security Manager
Reports To: Director of Security & the Venue Manager
Role Overview
The Security Manager ensures that every person entering hospitality spaces overseen by On Location, from VIPs to fans and contractors, is authorized to be there. You will oversee and manage a diverse workforce of security access staff and maintain the integrity of the venues to ensure a safe, secure, and seamless flow of people.
Key Responsibilities
1. Operational Leadership & Training
- Team Oversight: Lead and brief a team of On Location Access Staff on matchday protocols.
- Ensure the proper placement of On Location Access staff at the identified locations and that positions are staffed according to On Location and FIFA requirements
2. Access Control
- Venue Management: Enforce strict access rules for restricted areas, including but not limited to On Location’s: Pitch-side Lounges, VIP Lounges, Pavilions, Villages, and vehicle and vendor access when applicable.
- Problem Solving: Act as the primary escalation point for accreditation discrepancies and failed ticket scans.
3. Safety & Security Integration
- Crowd Flow: Monitor ingress and egress points to prevent overcrowding and ensure that emergency exits remain clear and accessible.
- Inter-Agency Liaison: Coordinate, Venue IT, and FIFA Accreditation teams to align security screening with technical data flows.
- Reporting: Provide real-time data to the Venue Operations Center (VOC) regarding attendance numbers and security incidents in coordination with FIFA Security.
- Emergency Management: Ensure all emergency action procedures for all identified risks are documented, briefed, and trained by all staff at each venue.
Required Qualifications
Experience: Minimum 5+ years in security management, with a specific focus on stadium operations or large-scale international events.
Soft Skills: Calm under extreme pressure; ability to make decisions in high-stress, live environments, all while ensuring the highest level of guest experience.
Education: Bachelor’s degree in Criminal Justice, Sports Management, or a related field (or equivalent employment and field experience).
Languages: Fluency in English is mandatory. Fluency in Spanish is required for the Mexico-based venues.
Physical & Scheduling Requirements
- Must be able to work long, irregular hours, including nights, weekends, and holidays.
- Ability to remain on your feet for 10+ hours and navigate large stadium footprints quickly.
- Must pass a comprehensive FIFA-vetted background check and obtain necessary local licensing (e.g., state-specific security guard registration).
*Note to Candidates: This is a fixed-term contract role. Preference is given to residents of the host city who have a deep understanding of local stadium infrastructure.
General Dentist – Star, Idaho
Highbrook Way Dental Care, located at 140 N Highbrook Way Ste 102, Star, Idaho, 83669, offers a modern, patient-focused practice environment supported by Heartland Dental’s nationwide resources. With an experienced Practice Manager, a dedicated clinical team, and access to expert networks, you’ll have the autonomy and infrastructure needed to deliver exceptional patient care while continuing to grow professionally. We are seeking a passionate General Dentist, whether experienced or just beginning their career, who is eager to lead a thriving practice with full clinical independence and the comprehensive support of the nation’s largest doctor-led Dental Support Organization.
∙ Join a collaborative, patient-centered team that values communication, teamwork, and community involvement.
∙ Enjoy a steady flow of new patients and a full, productive daily schedule.
∙ This solo provider practice allows you to take ownership of clinical decision-making while being supported by an experienced team and Heartland Dental’s resources.
∙ Conveniently located in the growing community of Star, this practice offers a welcoming small-town atmosphere with convenient access to the greater Boise metropolitan area. Star is known for its scenic surroundings, family-friendly neighborhoods, and proximity to outdoor recreation along the Boise River and nearby foothills. Residents enjoy a relaxed pace of life while remaining close to the dining, shopping, and entertainment options of nearby Meridian and Boise. With excellent schools, community events, and easy access to major roadways, Star is an ideal place to live and practice dentistry for individuals and families alike.
What Sets Us Apart
- Heartland Dental’s Collective Strength: Join the largest doctor-led DSO in the nation, with more than 2,800 supported dentists and unmatched nationwide resources.
- Full Clinical Autonomy: You make the clinical decisions — we provide the support, tools, and systems to help your practice thrive.
- Founded by a Doctor, for Doctors: Created by dentists who understand what it takes to build a fulfilling, successful dental career.
- Unmatched Continuing Education: Access world-class CE, leadership development programs, and hands-on clinical growth opportunities.
- Robust Mentorship Network: Connect with over 3,000 supported doctors for direct mentorship, case guidance, and peer collaboration.
- Doctor Mastery Program (FAGD Pathway): Earn your Fellowship in the Academy of General Dentistry and expand your treatment capabilities.
- Technology and Innovation: Operate with iTero®, CBCT, Dentrix, AI-driven diagnostics, digital workflows, and trusted lab partnerships.
- Work-Life Balance & Support: Competitive compensation, benefits, discretionary PTO, and a schedule designed to support your well-being.
- Community Investment: Lead a practice that allows you to make a lasting impact and build a legacy within your community.
What You’ll Gain
- Discretionary Personal Time Off (PTO): Maintain a healthy work-life balance with the freedom to take the time you need, ensuring you stay refreshed and energized.
- Competitive Compensation: A guaranteed base salary with uncapped earning potential ensures financial stability and the opportunity to excel in your career.
- Elite Clinical Skills Development: Immerse yourself in world-class education programs designed to hone your clinical skills and elevate your career.
- Mentorship Excellence: Access an expansive network of mentors offering personalized 1:1 mentorship support. Our commitment to your growth extends beyond the clinical realm, providing opportunities to build valuable professional and personal relationships.
- Advanced Professional Accreditation: Enroll in the Doctor Mastery Program to earn your Fellowship in the Academy of General Dentistry (FAGD), expanding your service offerings and elevating your professional standing.
- Comprehensive Benefits Package: Enjoy competitive benefits including health insurance and retirement savings plans, ensuring your well-being and financial security.
- Wealth-Building Opportunities: Participate in Heartland Dental stock offerings, allowing you to build wealth as you contribute to the success of our dynamic organization.
- Cutting-Edge Technology: Operate with the latest technology, supplies, and labs, ensuring you’re fully equipped to provide the highest quality care.
You'll Need to Have:
- DDS/DMD Degree: Possess a Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) degree, along with an active and unrestricted license in the state of Idaho.
- Comprehensive Dentistry Skills: Demonstrate clinical knowledge for practicing comprehensive dentistry, showcasing your ability to diagnose and treat a wide range of oral health issues with precision and care.
- Commitment to Continuous Learning: Exhibit a strong desire to continue learning and expanding clinical skills to meet the evolving needs of patients. We foster an environment that encourages professional growth and development.
- Credentialing with Dental Insurance Plans: Ability and willingness to become credentialed with various dental insurance plans, ensuring seamless and comprehensive coverage for our patients.
It’s a Plus If You Have:
∙ Five (5) years of clinical experience
∙ Invisalign® certification
∙ Implantology or restorative implant experience
∙ Root canal therapy or endodontic experience
∙ Oral surgery and surgical extractions proficiency
Physical Requirements:
- Essential Duties Performance: Demonstrate the ability to perform essential duties satisfactorily, with or without reasonable accommodation. We are committed to providing accommodations that enable individuals with disabilities to excel in their roles.
- Versatility in Sitting and Standing: Expect prolonged periods of sitting and standing, adapting to the dynamic nature of dental practice.
- Physical Stamina: Capable of lifting and carrying up to 45 pounds when necessary, ensuring your physical stamina aligns with the demands of the role.
- Virtual and In-Person Training: Availability to attend periodic virtual training sessions (or in-person when required) throughout the year. We prioritize ongoing education to enhance your skills and keep you at the forefront of industry advancements.
- Tuberculosis (TB) Testing: As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See Heartland Dental Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.
You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.
Key Responsibilities:
The Desktop Support Analyst provides advanced technical support to end users across the organization, ensuring reliable operation of desktop systems, laptops, mobile devices, virtual desktops, and enterprise applications.
This role serves as the escalation point for Level 1 support and is responsible for resolving complex technical issues in both physical desktop and Virtual Desktop Infrastructure (VDI) environments.
The technician works closely with infrastructure, security, networking, and application teams to diagnose and resolve incidents while delivering excellent customer service to business users within a regulated financial services environment.
End User Support
- Provide Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
- Support users accessing Virtual Desktop Infrastructure (VDI) environments including troubleshooting login issues, session performance problems, profile issues, and application access.
- Troubleshoot and resolve hardware, operating system, application, and connectivity issues escalated from Level 1 support.
- Support Microsoft Windows environments across both physical endpoints and virtual desktops.
- Assist users with enterprise productivity applications and internal business systems.
- Provide support for conference room technology, printers, and collaboration platforms.
VDI & Remote Workspace Support
- Provide technical support for VDI platforms such as Citrix, VMware Horizon, or Azure Virtual Desktop.
- Troubleshoot issues related to:
- VDI session connectivity
- Authentication and access issues
- Profile loading or roaming profile errors
- Performance and latency problems
- Application delivery within virtual environments
- Assist with testing and validating VDI updates, patches, and environment changes.
- Work with infrastructure and virtualization teams to escalate and resolve backend VDI platform issues.
Device & Endpoint Management
- Configure, deploy, and maintain corporate workstations, laptops, and mobile devices.
- Manage devices using enterprise endpoint management tools (e.g., Intune, SCCM, Jamf, or similar).
- Perform software installations, upgrades, and patching in accordance with IT standards.
- Maintain hardware inventory and asset records and ensure compliance with asset management policies.
- Support endpoint connectivity to VDI platforms and remote access solutions.
Incident & Service Request Management
- Investigate and resolve complex incidents related to desktop systems, VDI sessions, applications, and connectivity.
- Document troubleshooting steps and resolutions within the ServiceNow.
- Meet defined service level agreements (SLAs) and service quality targets.
- Escalate issues to infrastructure, virtualization, or engineering teams when necessary.
Security & Compliance
- Ensure endpoints and virtual desktop sessions comply with corporate security policies and regulatory requirements.
- Support multi-factor authentication, endpoint protection, encryption, and access controls.
- Assist with remediation of endpoint or VDI-related security incidents.
- Maintain awareness of security and compliance standards common in financial services environments.
Collaboration & Continuous Improvement
- Collaborate with network, infrastructure, virtualization, cybersecurity, and application teams to resolve issues.
- Create and maintain technical documentation and knowledge base articles.
- Participate in technology rollouts, system upgrades, and office moves.
- Identify recurring issues and recommend process improvements or automation opportunities
**This role is 100% onsite in Colorado Springs, CO
**This role may require some physical activity, including installing or moving equipment.