Reliable Technology Services Jobs in Usa

Customer Engineer (Field Service Technician)

Fresno, CA | 6+ Month Contract

Start: 03/24/2026

We are looking for entry‐level Field Service Technicians to service and maintain ATMs across Fresno. No prior ATM experience required—full training provided!

What You'll Do

• Perform basic repairs, part replacements, and preventive maintenance on ATMs
• Troubleshoot issues using error logs and provided documentation
• Manage parts inventory and complete timely service reports
• Ensure customer issues are resolved within SLAs
• Follow all safety and security protocols in financial environments

Role Requirements

• High school diploma (or equivalent)
• Reliable transportation
• Ability to use a smartphone for work orders (Android or iPhone)
• Basic mechanical/electrical aptitude
• Ability to lift up to 50 lbs and work on your feet as needed
• Flexible availability (nights, weekends, overtime, on‐call)

Preferred

• Associate degree
• Field service or ATM experience (not required)

Other Details

• Mileage reimbursement: No
• Laptop provided: No
• Visa sponsorship: Not available
• Work Type: 100% field-based

Top Skills We're Looking For

• Mechanical aptitude – ability to disassemble/reassemble components
• Reliable transportation
• Strong smartphone usage and troubleshooting abilit

Regards,

Ashish Lal | Talent Acquisition Manager

Charter Global Inc | :

LinkedIn: ASHISH K LAL | LinkedIn

One Glenlake Parkway | Suite 525 | Atlanta, GA 30328

Exciting Opportunity!

Bilingual Service Operations Manager | Brand Manager

Salary: $60,000 - $65,000

Location: Houston, TX

Role Overview

Top Commercial Cleaning Franchise is seeking a Service Operations Manager (also referred to as Brand Manager) to serve as a key operational and customer-facing leader supporting franchise owners and clients across the Houston market.

This role is ideal for a bilingual (English/Spanish) professional who enjoys working in the field, managing relationships, resolving issues, and helping ensure consistent service quality. The Brand Manager acts as a critical liaison between franchise owners, customers, and the regional office, with a strong focus on onboarding, retention, and day-to-day operational support.

If you feel you are the right person for this critical role then we want to hear from you today!

Key Responsibilities

• Conduct franchise onboarding, orientations, and ongoing support for new and existing franchise owners
• Perform walkthroughs for new account starts, transfers, and inspections (English and Spanish speaking franchisees)
• Serve as a primary point of contact for franchise owners and customers regarding service issues, work orders, and special requests
• Receive, track, and resolve work orders and service concerns in a timely and professional manner
• Match franchise owners with appropriate customer accounts based on service needs and capabilities
• Negotiate pricing adjustments and coordinate special services as needed
• Perform monthly client inspections and document findings
• Maintain accurate records and enter inspection and service data into company systems
• Prepare and submit daily and periodic reports to the Regional Director
• Support customer retention efforts with the goal of maintaining a low monthly cancellation rate

What Success Looks Like in This Role

• Franchise owners feel supported, informed, and well-prepared
• Customers experience consistent service and timely issue resolution
• Service issues are addressed calmly, professionally, and efficiently
• Communication between the field and regional leadership is clear and reliable
• Operational details are handled with accuracy and follow-through
• The Brand Manager operates independently while knowing when to escalate issues appropriately

Required Qualifications

• Fluent bilingual English / Spanish (spoken and reading required)
• Experience in customer-facing operations, account management, field services, or franchise support
• Strong customer service and conflict-resolution skills
• Ability to manage multiple priorities independently in a fast-paced environment
• Professional judgment, emotional maturity, and discretion
• Comfortable working both in the field and in administrative systems
• Valid driver's license, reliable transportation, and acceptable driving record

Preferred Qualifications

• Experience working with franchises, service-based businesses, or distributed teams
• Background in operations, inspections, customer success, or account coordination
• Experience negotiating pricing or coordinating special services
• Familiarity with CRM, work order, or scheduling systems

Work Environment & Physical Requirements

• Regular field work, including site visits and inspections
• Frequent standing and walking; occasional sitting, stooping, kneeling, or crouching
• Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally
• Regular exposure to outdoor weather conditions
• Moderate noise environment

Why This Role Matters

This position plays a vital role in maintaining service quality, supporting franchise owners, and protecting the brand in the Houston market. The right person will bring steadiness, clarity, and professionalism to a dynamic environment where relationships and follow-through matter.

At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.

Position Overview

The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.

Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.

This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..

Responsibilities include but are not limited to:

Maintenance and System Support (60%):

• Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.

• Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.

• Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.

• Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.

• Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.

• Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.

• Manage team SLA adherence to ET department standards.

• Develop and maintain technical documentation and training materials of system processes

System Enhancements and Optimization (40%):

• Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)

• Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.

• Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.

• Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.

• Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.

• Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions

Other duties:

• Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies

• Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.

  • Develop and communicate the requirements plan.

  • Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.

  • Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.

  • Manage the requirements approval, baseline, solution validation and change management activities.

  • Finalize and archive all requirements related documentation.

• Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.

Qualifications

• Bachelor's Degree or an equivalent combination of education and directly related work experience required.

• In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.

• Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.

• Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.

• Project management experience with demonstrated ability to multi-task and prioritize.

• Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices

Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.

#LI-hybrid **This position will be in a hybrid working arrangement.**

The estimated base pay range for this job is:

Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.

Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:

Paid time off:

• We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.

• Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.

• Holidays: Securian provides nine company paid holidays.

Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.

Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.

Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.

Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:

• Mental Wellness and Disability

• Pride at Securian Financial

• Securian Young Professionals Network

• Securian Multicultural Network

• Securian Women and Allies Network

• Servicemember Associate Resource Group

For more information regarding Securian's benefits, please review our Benefits page.

This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.

Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).

To view our privacy statement click here

To view our legal statement click here

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

Discount Tire

900 N Nellis Blvd Las Vegas, Nevada 89110

Overview

The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial vehicles. At Discount Tire, we commit to growing our employees and routinely promote from within.

Part-Time 100% On Site Pay Range $15-$17.75 Starting Immediately At a Glance:

A Part-Time Tire Technician at Discount Tire performs the following duties, including but not limited to:

• Install new tires and wheels
• Perform maintenance on tires, including rotations, balancing, repairs, and cleaning
• Rewarding Career Path to Management
• Follow safety guidelines and best practices
• Participate in hands-on, on-the-job training
• Provide a world-class customer service experience

What We're Looking For:

• Must have an upbeat outlook
• Must be dedicated and reliable
• Must be coachable and trainable
• Must be able to lift a minimum of 50 lbs.
• Must enjoy and excel in a team environment
• Must be able to function well in a physically demanding environment

What We Offer:

Discount Tire is committed to supporting our employees. We continually assess our benefit offerings and the needs of our employees to ensure we offer the support our employees need, personally and professionally.

Part-Time Benefits:

• Paid Training
• Competitive Pay
• Weekly Paychecks
• 401(k) Retirement Plan
• Employee Referral Bonus
• Employee Assistance Program
• Educational Assistance Program
• Exclusive Employee Discount Program

Discount Tire stands by our Veterans. We are proud to say that we are a Veteran-Friendly organization.

Glassdoor names Discount Tire as one of the Best Places to Work in 2018, 2019, 2020, and 2021.

Why Discount Tire?

At Discount Tire, we are dedicated to helping our employees reach their full potential and achieve their career goals. Our comprehensive mentoring program is designed to provide the support, knowledge, and skills needed to succeed and grow within the company. We are committed to promoting from within and investing in the development of our employees. With our strong emphasis on the principles and standards that define who we are as a company, you will have the opportunity to build a lucrative and fulfilling career at Discount Tire. In fact, all our store managers started in our stores and have progressed through the ranks thanks to our commitment to coaching and mentoring our people. Join us and see where your career can take you.

Who We Are:

In 1960, Bruce T. Halle founded the first Discount Tire in Ann Arbor, Michigan. Starting with an inventory of only six tires, Halle grew his store by cultivating connections to the community and honoring relationships with customers and employees. Through respect, fairness, and a willingness to always pay it forward, Halle transformed his store into a thriving, responsible business.

Today, Discount Tire is America's largest independent tire and wheel retailer. Our 1,100+ locations across 37 states provide a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the individual customer focus and warm personal touch you'd expect from a neighborhood store. In the spirit of the first Discount Tire store, we maintain commitments to mutual respect and fairness for all through community engagement and responsible growth.

Discount Tire continues to prosper because of the vision that lives and thrives in the hearts of our employees, from the store level to the corporate level. Visit one of our stores today and experience the values that make Discount Tire the nation's most trusted tire and wheel retailer.

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Tire Technicians repair, install, and maintain tires on cars, trucks, and commercial vehicles. At Discount Tire, we commit to growing our employees and routinely promote from within.

A Part-Time Tire Technician at Discount Tire performs the following duties, including but not limited to:

• Install new tires and wheels
• Perform maintenance on tires, including rotations, balancing, repairs, and cleaning
• Rewarding Career Path to Management
• Follow safety guidelines and best practices
• Participate in hands-on, on-the-job training
• Provide a world-class customer service experience

What We're Looking For:

• Must have an upbeat outlook
• Must be dedicated and reliable
• Must be coachable and trainable
• Must be able to lift a minimum of 50 lbs.
• Must enjoy and excel in a team environment
• Must be able to function well in a physically demanding environment

What We Offer:

Discount Tire is committed to supporting our employees. We continually assess our benefit offerings and the needs of our employees to ensure we offer the support our employees need, personally and professionally.

Part-Time Benefits:

• Paid Training
• Competitive Pay
• Weekly Paychecks
• 401(k) Retirement Plan
• Employee Referral Bonus
• Employee Assistance Program
• Educational Assistance Program
• Exclusive Employee Discount Program

Discount Tire stands by our Veterans. We are proud to say that we are a Veteran-Friendly organization.

Glassdoor names Discount Tire as one of the Best Places to Work in 2018, 2019, 2020, and 2021.

Why Discount Tire?

At Discount Tire, we are dedicated to helping our employees reach their full potential and achieve their career goals. Our comprehensive mentoring program is designed to provide the support, knowledge, and skills needed to succeed and grow within the company. We are committed to promoting from within and investing in the development of our employees. With our strong emphasis on the principles and standards that define who we are as a company, you will have the opportunity to build a lucrative and fulfilling career at Discount Tire. In fact, all our store managers started in our stores and have progressed through the ranks thanks to our commitment to coaching and mentoring our people. Join us and see where your career can take you.

Who We Are:

In 1960, Bruce T. Halle founded the first Discount Tire in Ann Arbor, Michigan. Starting with an inventory of only six tires, Halle grew his store by cultivating connections to the community and honoring relationships with customers and employees. Through respect, fairness, and a willingness to always pay it forward, Halle transformed his store into a thriving, responsible business.

Today, Discount Tire is America's largest independent tire and wheel retailer. Our 1,100+ locations across 37 states provide a wide range of product choices, affordable pricing, and expert staff. More importantly, all our stores offer the individual customer focus and warm personal touch you'd expect from a neighborhood store. In the spirit of the first Discount Tire store, we maintain commitments to mutual respect and fairness for all through community engagement and responsible growth.

Discount Tire continues to prosper because of the vision that lives and thrives in the hearts of our employees, from the store level to the corporate level. Visit one of our stores today and experience the values that make Discount Tire the nation's most trusted tire and wheel retailer.

Discount Tire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

JMEE is growing! Because of that growth, we are seeking qualified applicants for an open fire sprinkler service technician/fitter position based out of our office in Pflugerville, TX.

If you enjoy working with your hands and solving problems, value building upward growth potential in a growing industry, and appreciate opportunities for learning and growth, then we would love to hear from you!

What makes someone successful in this role?

• Being self-motivated to succeed.
• Technical savvy.
• Having an appetite for learning and knowledge.
• Being self-reliant.

What can you expect to accomplish in your first year on the job?

• Completion of Apprenticeship Levels 1 and 2.
• Completion of OSHA 10 Hour training.
• Understanding the basics of pipefitting.
• Learning how to read and comprehend installation drawings.
• Developing an understanding of NFPA 13 and code compliance.

Requirements:

• Abiding by the rules and expectations of continued learning laid out in our company policies.
• Be at least 18 years of age.
• Have strong values and a dedication to working with honesty and integrity at all times.
• A commitment to excellence.
• High School diploma, GED, or equivalent.
• The ability to read, write, and speak English.
• Well-developed active listening, critical thinking, and deductive reasoning skills.
• Dependability must be reliable, responsible, and committed to fulfilling assigned duties.

Responsibilities:

• Installing overhead pipes including steel overhead sprinkler piping, wet, dry, pre-action, and deluge, fire pump, standpipe, and hose systems.
• Installing residential systems including CPVC residential pipe and copper residential pipe.
• Installing and servicing underground pipe including private service fire mains, hydrants, pits, and underground control valves.
• Installing and servicing valves, devices, and trim for system risers, alarm valves, dry pipe valves, pre action, and deluge valves, backflow prevention devices, and sprinkler system alarms.
• Fabricating, assembling, installing and maintaining piping, fixtures, and equipment for fire sprinkler systems.
• Inspecting installation of equipment such as valves, pumps, and backflow preventers to ensure systems meet required standards and are in good working order.
• Cutting, threading, grooving, and bending pipe to specifications.
• Assembling and securing pipes, tubes, fittings, and related equipment, according to specifications, by welding, brazing, cementing, and threading joints.
• Attaching pipes to walls, structures, and fixtures using brackets, clamps, tools, or welding equipment.
• Inspecting, examining, and testing installed systems and pipelines using pressure gauges, hydrostatic testing, observation, or other methods.

Why Choose to Work for JMEE?

• We strongly believe in promoting from within. If you have the drive to make a better career for yourself, we will help you achieve that goal.
• We strongly advocate for the use of the most current technology our industry has to offer.
• We are an engaged organization with strong and authentic values, with clear evidence of trust and fairness, where two-way promises and commitments are understood and fulfilled.
• We hire people whose values align with ours.
• Many of our employees have worked with us for over 25 years. We believe if you invest in the right people, you will create long-lasting professional relationships that benefit everyone.
• We have a longstanding commitment to hire veterans, both in the field and in the office.

Job Type: Full-time

Schedule:

• 8 hour shift
• Monday to Friday
• On Call rotation with Double Pay

Education:

• High school or equivalent (Required)

Experience:

• Fire sprinkler fitting or related skillset: 2 year (Preferred)

• 
  
• Receives and processes incoming switchboard calls.
  
• 80% Answers and transfers incoming internal and external calls.
  
• 10% Responsible for maintaining departmental reports.
  
• 5% Assists department with mailings.
  
• 5% Trains new employees.
  

• 
  
• Organizational skills.
  
• Good judgment and customer service skills.
  
• Strong listening skills.
  
• Good verbal and written communication proficiency.
  
• Proficient grammar skills. Ability to navigate through the Windows operating system environment.
  
• Must have good typing and talking skills.
  
• Ability to multi-task. Ability to remain in a stationary position for extended periods of time.