Redpath Partners Pty Ltd Jobs in Usa

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Job Description

Objective / Purpose:

The Senior Manager, Clinical Partner Outsourcing (CPO) ensures seamless execution of clinical studies by developing robust supplier contracts through commercial negotiations and resolving commercial and operational challenges. This role is responsible for ensuring a high level of fiscal discipline as well as enhancing cross-functional collaboration, and ensuring studies start on time, aligned to business requirements and Takeda standards and with the right commercial structures in place.

Accountabilities:

• Responsible for the development and finalization of study level contracts and change orders in partnership with key functions and aligned with Master Service Agreements, to ensure predictable delivery, quality and alignment to Takeda's requirements, values and policies.
• Lead ballparking, contracting and commercial management of complex clinical studies, understanding study requirements and translating into robust supplier contracts across a broad category of suppliers supporting R&D activities for assigned therapeutic areas and studies
• Apply appropriate commercial constructs, aligned to business requirements, to enable study start, even with evolving assumptions
• Utilize cost models and workbooks to validate contract pricing and budget assumptions for complex agreements and develop enhancements to improve validation capabilities
• Drive negotiations with CRO's and suppliers to secure optimal terms for Takeda
• Manage contract amendments throughout the study lifecycle
• Support study teams in completing final reconciliation at study closeout
• Develop close collaborative working relationships with clinical operations and other key stakeholders to improve understanding and engagement
• Generate preliminary cost estimates to support Study Execution Teams (SET) in budget planning
• Collaborate with study teams to address commercial/contractual challenges, proactively identify potential issues, develop contingency plans and escalate to Clinical Partner Outsourcing/SPO leadership as necessary
• Escalate issues through the appropriate channels when local resolution is not achievable
• Drive operational support & issue resolution by supporting teams in addressing operational and performance-related supplier issues
• Ensure consistency between contractual agreement and operational implementation
• Serve as a SME and lead continuous improvement initiatives to enhance performance and efficiency, identify best practices through industry benchmarking.
• As a member of the CPO team, anticipate and identify external industry trends impacting Takeda's operating/cost model
• Ensure compliance with all applicable internal policies and procedures, regulations, support inspection readiness of all regulated activities.
• Lead or participate in special projects and initiatives to support the business

Education & Competencies (Technical and Behavioral):

• Bachelors degree required; advanced technical degree (e.g MBA) or certifications (e.g PMP, CPA) preferred
• 7+ years of experience in the pharmaceutical industry or clinical research environment
• Experience supporting a complex organization and demonstrated ability to work across functions and regions
• Proven experience in clinical procurement, contract management, or supplier relationship management
• Strong knowledge of clinical trial processes and regulatory requirements
• Experience in contract negotiations, financial analysis and budget management.
• Familiarity with CRO and clinical outsourcing models, including financial and commercial constructs
• Sound understanding of GCP, ICH guidelines, and clinical trial regulations
• Strong strategic thinking and project management skills
• Excellent communicator with strong written and verbal presentation skills

ADDITIONAL INFORMATION:

• The position will be based in Cambridge, MA. This position is currently classified as "remote" by Takeda's Hybrid and Remote Work policy.

Takeda Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

U.S. Base Salary Range:

U.S. based employees may be eligible for short-term and/ or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

Worker Type

Worker Sub-Type

Time Type

Job Exempt

Our client, a full-service boutique firm serving both domestic and international clients, is seeking partner candidates with cross-border M&A experience to join their team. The firm is prioritizing strong technical skills and savvy business judgement over a portable book. There is considerable rate flexibility and autonomy to build and grow your practice as one sees fit. The group routinely sits across the table from AM Law firms and most of the attorneys are very accomplished former Big Law partners and associates. The compensation structure is a percentage of billings plus a draw.

This is an excellent opportunity for those looking for a long runway to grow an international practice and service their clients in a number of areas.

At Right Restoration, we’re transforming the restoration industry, and the Remediation Group, Inc. (RGI) is at the forefront of this exciting journey. Backed by a top-tier private equity firm with over $3 billion in assets, the Remediation Group is a fully licensed Environmental, Restoration, Remediation & General Contracting firm located in the heart of Atlanta. Since 2002, our mission has been to prevent further damage from occurring to residential and commercial properties by putting a swift plan into motion and providing customers with a partner as they navigate through their loss. Available 24 hours a day, 7 days a week, we are readily equipped to respond to Water or Fire Damage Emergency, Mold Removal, and Reconstruction needs.

We are seeking a Business Development Representative - Plumber Referral Partner to join a successful, established team focused on the continued expansion of our business. The Business Development Representative will spearhead growth by building strategic partnerships with Plumbers well as work closely with marketing and operational teams to align strategies and achieve shared goals.

The Business Development Representative - Plumber Referral Partner is an outside sales position which supports customers throughout the Atlanta, GA 30318 area. We offer a base salary of $65,000 to $80,000, benefits, an uncapped commission plan, a car allowance, and bonuses.

Key Responsibilities of the Business Development Representative

• Identify, develop, and nurture plumber partnerships with lead sources to deliver consistent, high-quality referrals.
• Grow and maintain relationships, providing top-notch support and guidance to our partners.
• Analyze metrics to refine your approach, demonstrate ROI, and drive continuous improvement.

Qualifications of the Business Development Representative

• Business to business sales or business development experience, preferably within restoration, property management, or related industries.
• Experience networking with plumbers is strongly preferred.
• A proactive, self-motivated approach with strong adaptability and resilience.
• Bachelor’s degree in marketing, business, or equivalent experience.
• Proficiency in CRM tools is a plus.

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.

Amazon Web Services (AWS) is the pioneer and recognized leader in cloud computing. AWS customers transform and reinvent their businesses through the cloud and the AWS Partner Network (APN) is helping to dramatically accelerate that innovation, with more than 140k partners in more than 150 countries. More than 90% of Fortune 100 companies and the majority of Fortune 500 companies utilize AWS Partner solutions and services.

Would you like to help drive go-to-market excellence with consulting partners and system integrators through the Small Business Acceleration Initiative (SBAI)? The APN Customer and Partner Engagements team is seeking an experienced candidate to lead the GTM System Integrator Strategy & Expansion for SBAI. As the GTM System Integrator Strategy & Expansion Lead, you will establish scalable processes and best practices that accelerate customer acquisition and launches through consulting partners and system integrators, while leading geographic and business unit expansion of the SBAI motion, including future indirect selling scenarios beyond current scope.

This ideal candidate is highly strategic, operationally excellent, and partner-focused, one who can design and implement repeatable GTM frameworks that enable system integrators to drive SMB customer acquisition at scale. You have relentlessly high standards and obsess over creating mechanisms that work across diverse geographies and business units. You are equally comfortable developing global strategy as you are rolling up your sleeves to establish best practices with individual SI partners. This role has a global responsibility, and you will influence and collaborate with a wide variety of AWS leaders including SBAI program leaders, executives across AWS Global Sales (AGS) andAWS Specialists and Partners (ASP), as well as regional leaders, system integrator executives, and operations teams. You are passionate about building the foundation for indirect selling expansion, leveraging partner capabilities, and creating scalable frameworks that enable revenue growth through the SI ecosystem.

Position available and relocation provided for candidates in Seattle, San Francisco, Los Angeles, Chicago, Dallas, Austin, Atlanta, DC, New York, Boston

Key job responsibilities

• Develop and execute comprehensive GTM strategy for system integrator engagement within SBAI, establishing scalable processes, playbooks, and best practices that accelerate customer acquisition and opportunity launches across consulting partners and SIs
• Lead geographic expansion of SBAI motion into new territories and regions, working with regional leaders to adapt the partner-led model while maintaining program consistency and effectiveness
• Drive business unit expansion strategy, identifying opportunities to extend SBAI frameworks beyond SMB-Small into ISV, Startup, Public Sector, and other customer cohorts, including designing future indirect selling scenarios
• Establish and optimize SI partner engagement models, including capacity and capability frameworks specific to different customer segments, partner types, and geographic markets
• Build strong relationships with system integrator executives and practice leaders, understanding their business models and co-developing solutions that align AWS growth objectives with SI strategic priorities
• Create and maintain comprehensive GTM toolkits, including partner playbooks, enablement materials, success metrics, and operational frameworks that can be replicated across geographies and business units
• Work closely with SBAI program team, Partner Core leaders, and field teams (PTMs, PDMs, PSMs) to ensure successful implementation of SI strategies and gather feedback for continuous improvement
• Drive cross-organizational alignment across AGS, ASP, Marketing, and Operations to ensure SI expansion initiatives are supported with appropriate resources, systems, and incentives
• Develop business cases and ROI models that demonstrate the value of SI-led customer acquisition, securing executive support and investment for expansion initiatives
• Monitor and analyze SI performance metrics, identifying trends, opportunities, and areas for optimization to continuously improve partner effectiveness and program outcomes

About the teamDiverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.- 3+ years of Go-To-Market, Business Development, Sales, or Consulting experience

• 3+ years of program or project management experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience using data and metrics to determine and drive improvements
• Proven track record of designing and scaling GTM programs across multiple geographies or business units- Experience leading change in multiple site environments and influenceing those that are not direct reports or within your organization
• Experience in analyzing data to drive decisions
• Master of Business Administration, or Associate's degree or above
• Experience in partner strategy, alliances, business development, or GTM program management for a large technology firm
• Deep understanding of cloud-based technologies and partner ecosystems, particularly system integrator business models
• Experience with AWS Partner Network (APN) programs or similar partner programs at scale
• Track record of successfully launching and scaling partner programs across multiple geographies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , CA, San Francisco - 101,6 ,800.00 USD annuallyUSA, CA, Santa Clara - 101,6 ,800.00 USD annuallyUSA, GA, Atlanta - 92,4 ,000.00 USD annuallyUSA, IL, Chicago - 92,4 ,000.00 USD annuallyUSA, MA, Boston - 92,4 ,000.00 USD annuallyUSA, NY, New York - 101,6 ,800.00 USD annuallyUSA, TX, Dallas - 92,4 ,000.00 USD annuallyUSA, VA, Arlington - 92,4 ,000.00 USD annuallyUSA, WA, Seattle - 92,4 ,000.00 USD annually

Job ID: 404556

Practice area:- Insurance Defense - General,Litigation - Construction - Plaintiffs,Personal Injury Defense

Insurance Defense Litigation Partner Attorney (8+ Years Experience) – Leadership Role | Remote | New York

Keywords: Insurance Defense Attorney,General Liability Defense Attorney,Personal Injury Defense Attorney,Construction Litigation Defense Attorney,Litigation Attorney New York,New York legal jobs,Attorney jobs NYC,NY Bar required,Law firm insurance defense associate,Partner-track position,lawyer

A respected litigation practice is seeking an Insurance Defense Litigation Partner Attorney with 8+ years of experience to lead high-level insurance defense matters. This remote legal job supports New York litigation and offers strategic leadership responsibility in complex liability cases.

________________________________________

A highly regarded litigation practice is seeking an experienced Insurance Defense Litigation Partner Attorney with 8+ years of litigation experience to join its growing New York litigation team. This partner-track position is designed for a seasoned litigator who can provide leadership, strategic oversight, and high-level client management within a complex insurance defense practice.

The Insurance Defense Attorney will guide litigation strategy across matters involving insurance defense, third-party claims, bodily injury defense, property damage defense, and construction litigation disputes. The role offers a remote legal job structure while requiring candidates to reside within a commutable distance to New York courts for appearances.

Attorneys in this leadership role will oversee litigation teams, manage relationships with insurers, and ensure the delivery of high-quality legal representation in sophisticated defense matters. This opportunity is actively interviewing and positions at this level rarely open within established litigation practices.

________________________________________

Key Responsibilities

The Insurance Defense Litigation Partner Attorney will oversee litigation strategy and lead teams managing complex liability and insurance defense matters.

Responsibilities include:

• Provide strategic leadership and litigation oversight across complex insurance defense matters

• Manage cases involving third-party claims, bodily injury defense, and property damage defense

• Serve as primary contact for insurance carriers and institutional clients

• Supervise litigation teams including associates and support staff

• Review and guide legal strategies, filings, and case management decisions

• Mentor and train junior and senior attorneys to support professional development

• Step into active litigation roles when necessary to ensure high standards of advocacy

• Advise insurers regarding reservation of rights, liability exposure, and litigation strategy

• Handle litigation involving construction accidents, workplace injuries, and New York Labor Law claims

• Coordinate with panel counsel and defense teams across multiple litigation matters

This role allows experienced litigators to shape case strategy while guiding the growth and development of a high-performing legal team.

________________________________________

Qualifications

Candidates applying for this Insurance Defense Litigation Partner Attorney role should demonstrate strong leadership experience and deep knowledge of insurance defense litigation.

Requirements include:

• Minimum of 8+ years of litigation experience

• Extensive experience in insurance defense, general liability, or personal injury defense

• Prior experience working at an insurance defense firm

• Strong knowledge of third-party claims, bodily injury defense, and property damage litigation

• Experience managing construction accident litigation and New York Labor Law matters

• Proven ability to supervise and mentor attorneys within a litigation practice

• Juris Doctor (JD) from an accredited law school

• New York Bar required and active admission in good standing

• Strong client relationship management and litigation strategy skills

• Ability to lead complex litigation matters and oversee multi-attorney case teams

________________________________________

Education

• Juris Doctor (JD) from an accredited law school

________________________________________

Certifications

• Active membership in good standing with the New York State Bar

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Core Skills

Successful Insurance Defense Attorneys in this leadership role will demonstrate advanced litigation and leadership abilities, including:

• Strategic oversight of insurance defense litigation and liability cases

• Strong courtroom litigation and case management skills

• Leadership and mentorship of litigation teams

• Client relationship management with insurers and institutional clients

• Advanced legal analysis and litigation strategy development

• Experience managing panel counsel relationships and insurance defense matters

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Culture & Firm Appeal

This litigation practice is recognized for its collaborative environment and commitment to delivering high-quality legal representation across complex liability matters. Attorneys work within a team-driven structure that encourages mentorship, strategic thinking, and professional growth.

The firm emphasizes strong client relationships with insurers and institutional clients while maintaining a culture that supports attorney development and leadership opportunities. Attorneys in this practice benefit from a supportive environment focused on litigation excellence and teamwork.

The remote-first structure allows attorneys flexibility while still maintaining strong collaboration across litigation teams and leadership.

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Why This Role Is Unique

This Insurance Defense Litigation Partner Attorney opportunity offers experienced litigators the chance to lead litigation strategy within a growing defense practice.

Highlights include:

• Leadership role guiding insurance defense litigation strategy

• Opportunity to mentor and develop litigation attorneys and teams

• Work on complex cases involving construction accidents and liability disputes

• A remote legal job structure supporting flexibility

• Clear advancement opportunities within a partner-track position

Positions offering this level of leadership and litigation oversight rarely become available in established New York litigation practices.

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Benefits

• Remote-first structure supporting flexibility and personal well-being

• Opportunities for mentorship and professional growth

• Supportive team-first culture with community events

________________________________________

Call to Action

Apply now for a confidential discussion with a BCG Attorney Search recruiter regarding this Insurance Defense Litigation Partner Attorney opportunity.

Explore this elite-level opportunity today—no firm name required. This New York legal job is actively interviewing candidates with leadership experience in insurance defense.

Submit your resume today to learn more about this prestigious partner-track position.

________________________________________

BCG Attorney Search is the industry leader for placing candidates in permanent positions in law firms. Since 2000, our recruiters have placed several thousand attorneys and enjoyed extraordinarily high success rates with our candidates. As a BCG Attorney Search candidate, you have access to more opportunities than any legal placement firm in the United States. We are able to offer the most in-depth insight in the legal recruiting market thanks to our dedicated team of over 150 employees who mercilessly research, study and analyze the legal market. The depth and breadth of our research empowers us to place attorneys at rates that are unparalleled at any placement firm in the United States. Many of our recruiters make 30 to 40 placements per year, while recruiters at competitor firms are likely to make four or five. Unlike other placement firms that can only tell you about openings at major AmLaw firms, we place candidates of all backgrounds in firms of all sizes. While other legal recruiters only represent a narrow band of candidates from top law firms and top law schools, our research, firm contacts, and market insight allow us to place hundreds of candidates each year who do not fit this mold. It is rare that we do not get candidates we represent interviews and offers. No one in the world is better at legal recruiting and placement than BCG Attorney Search.

BCG Attorney Search will confidentially review your application and will not forward your materials to the firm without first discussing the opportunity with you.

Mid-Level to Partner Litigation Attorney – Medical Malpractice / General Liability

Immediate Opportunity | Partner Track | Unposted Role

Are you a seasoned litigator ready to take the leap to partner? Our client, a well-established, resource-rich law firm in Northern NJ, is urgently seeking a Medical Malpractice / General Liability Attorney to join their high-performing team. This is a rare chance for a senior associate to step directly into a partner role, with succession planning already in motion. Also open to Partner to Partner moves.

Why This Role Stands Out:

• Unposted, high-priority opening due to a partner level need
• Mentorship-rich environment led by a trial-tested partner who values growth and autonomy
• Real opportunity to prove yourself and rise quickly
• Robust infrastructure rivaling Big Law: marketing, finance, tech, and operations teams fully support your practice
• Respect for work-life balance with flexible hybrid options and a culture that values personal time

What You’ll Do:

• Lead and manage complex litigation matters, including trial, depositions and expert witness prep
• Collaborate with a tight-knit team of associates and partners
• Contribute to trial strategy and case development
• Mentor junior attorneys and help shape the future of the practice

What We’re Looking For:

• Minimum 5 years of litigation experience
• Medical Malpractice experience preferred; General Liability required
• Trial experience strongly preferred; deposition and expert deposition experience required
• Ability to run cases independently and support junior team members
• NJ Bar admission required

Compensation & Perks:

• Competitive base salary starting at $140K–$150K for mid-levels; $170K+ for senior/partner-level candidates (compensation based on experience)
• Generous year-end bonuses and merit-based increases
• Comprehensive benefits including Cigna health plans, HSA/FSA, 401(k) with discretionary match, CLEs, dues, cell phone stipend, and even pet insurance
• Parental leave, college tuition benefits, and more

Firm Culture & Growth:

• Active Professional Development, DEI, and Wellness Committees
• Associates encouraged to write, speak, and build their brand with support from a top-tier marketing team
• Mentorship programs and business development coaching
• Private offices and hoteling options available

Location & Flexibility:

• Based in Bedminster, NJ
• Hybrid schedule

Ready to take the next step in your career? This is more than a job—it’s a launchpad to partnership. Apply now or reach out directly to learn more.

Equal Opportunity Employer/Veterans/Disabled

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Employee Relations Partner

100% remote - Boston Area only

Working hours: 8:30-5, flexible

Type of contract - temp to perm potential

Contract Duration: 3 months to start

Compensation: $40- $55 depending on experience, looking for 3-5 years

Must use own equipment for this position.

Top 3 must haves: experience in HR related investigation, Employee relations skills such as conflict resolution and manager guidance, understanding of employment law

JOB OVERVIEW:

Under the direction of the Director of Human Resources—Employee Relations, the Employee Relations Partner is responsible for advising managers and HR Business Partners (HRBPs) at Brigham & Women’s Hospital (BWH) regarding employee relations situations and the interpretation of personnel policies, State/Federal and employment laws. The incumbent will provide comprehensive internal employee consultation throughout BWH, may be asked to prepare responses to internal and external complaints, conduct investigations, write reports and present findings and recommendations. The incumbent will develop and evaluate overall employee relations trends/themes and proactively make recommendations to address root cuses. The incumbent will assess and conduct training on employee relations and will partner with the HRBPs to implement recommendations to address employee relations issues. The incumbent may need to partner with MGB Centers of Execellent (COEs) including the Employee Relations/ Labor Relations team as well as the Office of General Counsel, as needed.

1. Advises HRBPs, Managers and Executives system wide concerning employee relations issues around concerns in scope of workplace violence, discrimination, harassment, substance abuse, abusive conduct, reductions in force, diversion, privacy breach etc.

2. Conducts sensitive, confidential, objective and thorough investigations. Prepares reports of the findings, presents findings to specific audiences, and makes recommendations to address root cause issues.Consults, as needed and/or directed, with ER/LR COE, HRBPs, and HR Leadership as appropriate.

3. Partners with Sr. Employee Relations Consultant to develop and evaluate overall employee relations trends/themes across organization and system to understand and address root causes.

4. Works with HRBPs, Learning & Organizational Development, Employee/Labor Relations, and local Employee Relations colleagues to address root causes. Educates employees, managers, and leaders at all levels about effective management practices and leadership styles.

5. Using data and analytics, provides guidance and direction to managers to enhance diversity and inclusion efforts, support workplace culture, and improve employee engagement

6. Partners with system ER/LR COE and Office of General Counsel to assist with the preparation of a response to complaints filed with the MCAD, EEOC or other relevant agencies. May be required to attend and/or testify at hearings and arbitrations as appropriate.

7. Consults with HRBPs and managers concerning the processing of problem resolution cases, assists with gathering all required documentation and takes lead on problem resolution cases directly related to investigations that the ERP conducted, as necessary.

8. Partners with ER/LR Center of Excellence to creates, customizes, and presents workshops concerning employee relations issues, such as Harassment, Progressive Discipline, Employment and Labor Laws, Workplace Violence and ADA/FMLA to managers and HR professionals.

9. Conducts complex climate surveys to assess the general environmental tone within a department or between departments to determine areas of employee concern. Partners with ER/LR, HRBP and Manager to develop action plans to address issues.

10. Manages Interactive Dialogue for requests for Reasonable Accommodations in partnership with Occupational Health, HRBPs, and Operational leadership, and partners with ER/LR as necessary on complex cases.

11. Maintains a current body of knowledge of employment and labor laws.

12. Assists with the development, updating, and interpretation of employee relations policies and procedures.

13. Develops and maintains positive and effective working relationships with all colleagues.

14. May be asked to support and partner in HRBP responsibilities as needed including, but not limited to, areas of Organizational Change and Development, data analytics and dashboard management, intervention and coaching, policy interpretation and communications, training development, committee participation, etc.

15. Using independent judgment, escalates issues to senior leadership as needed.

16. Performs other duties and projects as assigned

Requirements:

Bachelors degree or equivalent experience, plus two to three year’s in Employee Relations/Labor Relations Consultant or Human Resources Business Partner Level role or equivalent experience to be qualified for Senior Employee Relations/Labor Relations Consultant or Senior HR Business Partner. Must have experience with employee relations issues and/or investigations.

Case management system experience is preferred.

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"Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability."

Company Description

At BrüMate, we are passionate about product design and innovation. We exist to enhance everyday moments and add a little bit of excitement to the things our customers love the most. Inspired by equal parts inventiveness and imagination, we are a crew of creative, fast-moving, ambitious, self-starters with a commitment to doing things differently. We obsess over the small details while relentlessly pursuing the bigger picture. Our operating style is fast-paced, innovative and team-oriented. By joining our team, you will be empowered to make meaningful impacts across the organization alongside your peers.

Role Description

BrüMate is seeking a motivated self-starter and customer-centric individual to join our team. This individual will work closely with their peers and the Senior Manager of Retail Partner Solutions to service the Specialty channel. The Retail Partner Solutions Representative will be responsible for delivering exceptional service to our sales agencies and retail partners through a positive, collaborative, and problem-solving mindset. The ideal candidate has a relentless passion for delivering premium service, is a team player, and has exceptional communication.

Key Responsibilities

• Get to know the BrüMate brand and systems to become a dedicated expert
• Become a trusted advisor and partner to our largest sales agencies and key retailers
• Manage a large number of emails through our email platform with exceptional attention to detail
• Advocates and adheres to policies, procedures, and SLA’s
• Processes orders, credits, chargebacks, and order modifications for customers as needed
• Proactively works with our 3PL partners as needed to ensure timely and accurate deliveries
• Effectively assess and problem-solve issues in a timely and professional manner
• Builds customer loyalty through empathy, positivity, trust, and strong relationship-building skills
• Collaborates with cross-functional teams to deliver a high customer experience and a high level of customer satisfaction
• Identifies patterns, large-scale issues, and opportunities and reports them to the Senior Manager of Retail Partner Solutions.
• Assists with the creation of account specs, training materials, and other tasks as needed

Experience + Qualifications

• Bachelor's Degree or HS degree required
• At least two years of exceptional customer service or similar work experience in a fast-paced retail or wholesale environment
• Possesses a great work ethic, is professional and reliable
• Team player who thrives in a fast-paced environment and can adapt to changing priorities
• Has a growth-oriented mindset, is positive, and has a can-do attitude
• Strong written communication, empathy, problem-solving skills, and adept customer experience skills are required
• Experience working with customer relation management (CRM) and order management systems (NetSuite, Gorgias, Shopify, etc)
• Basic fluency in Google Workplace (formerly G Suite or Google Suite)
• Ability to be self-motivated/starter, multitask, and prioritize tasks as needed
• Strong attention to detail, effective time management, and ability to adhere to timelines
• Proficiency in Microsoft Applications, such as Excel is a plus

Benefits

• 14 paid days off (prorated from hire date)
• All Federal Holidays off
• Comprehensive paid medical, dental, and vision benefits for employees and dependents
• Flexible Spending Accounts (FSAs), and Dependent Care Accounts (DFCA)
• 401(k) 50% match up to 7%
• 12 weeks paid maternity leave; 6 weeks paid paternity leave
• Employee perks and discount program
• Employee bonus referral program

If you are passionate about customer experience and have the skills and experience required for this role, we encourage you to apply and become part of our team!

For any inquiries regarding legitimate open positions, please refer directly to our official job postings via LinkedIn or email our Human Resources Department at

The role will be in Denver, CO

Exact compensation may vary based on skills, experience, and location.

Base salary: $57,000 - $60,000/yr

BrüMate is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.