Realvnc Server Jobs in Usa

City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

About the opportunity:

Hospitality Leadership Interns will serve as an essential part of the operations team by being an important point of contact with guests during cruises and various events and will provide exceptional service to the guests throughout the execution of the cruise and/or event. Interns are expected to work safely and to be dynamic in a fast-paced environment. In addition to operational responsibilities, all Interns in the company are expected to participate in learning opportunities, including company-led webinars and completing e-learning leadership development courses. Interns will support the company’s mission of creating amazing experiences for our guests.

Duties and Responsibilities:

• Provide exceptional hospitality to guests and coworkers as prescribed in our company culture, RESPECT.
• In this rotational program, you will attain and maintain the ability to perform a variety of duties as they relate to various F&B job functions such as server assistant, host/hostess, server, bartender, event coordinator, dishwasher, guest service representative, and supervisor
• Assist event managers, sales, and event coordinators as required. Assistance may include attending ship meetings, executing timelines, maintaining contact with vendors, writing floor plans, and maintaining communication between sales and operations.
• Maintain good relationships with various clients, vendors, and coworkers.
• Attend and run daily pre-shifts, operations meetings, and leadership meetings as directed.
• Resolve guest service issues by utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention.
• Ensure that staff and guests adhere to all safety standards and procedures.
• Assist with scheduling front-line staff according to the staffing matrix.
• Complete leadership development courses as assigned in Hornblower University.
• Participation in professional development sessions and workshops.
• Complete all tasks related to an internship project as determined by your departmental supervisor.
• Maintain the cleanliness and safety of all common areas and service stations aboard the vessels
• Be prepared to begin work at a scheduled time.
• Maintain uniform and personal grooming in compliance with appearance standards.
• Additional job duties assigned.

Requirements and Qualifications:

• Must possess a service orientation – actively looking for ways to help others.
• Basic computer skills required, including proficiency in Microsoft Office Suite
• Will work for extended periods without sitting.
• Required to lift furniture and other heavy items such as dishes up and downstairs.
• Will be required to be available for work on weekends and holidays.
• A self-starter, capable of working in a fast-paced environment.
• Highly efficient team player, with the ability to work independently in a fast-paced, fluid environment.
• Process and quality-oriented with sharp attention to detail.

• Deliver food and beverages from the kitchen to guests promptly and accurately
• Ensure all orders are complete and properly presented before delivery
• Assist servers by providing refills, condiments, and special requests to guests
• Communicate effectively with kitchen staff and servers to ensure order accuracy
• Maintain cleanliness and organization of food runners' station and dining areas
• Respond to guest inquiries and resolve any issues regarding food service
• Assist with clearing dishes and resetting tables during and after meals
• Ensure food is delivered at the correct temperature and in a timely manner
• Follow safety and sanitation procedures while handling food and beverages
• Support restaurant staff with additional tasks, such as stock replenishment or prep assistance
• Maintain a positive and professional demeanor while interacting with guests and coworkers
• Other duties as assigned
  
  

• High school diploma or equivalent preferred
• At least 1 year experience working in a restaurant
  
  

• Basic knowledge of food and beverage items on the menu
• Understanding of table numbers, seat positions, and order flow
• Strong communication skills to relay information between kitchen and service staff
• Excellent time management and multitasking abilities
• Ability to work efficiently in a fast-paced environment
• Strong attention to detail and accuracy when delivering orders
• Ability to remain calm and composed under pressure
• Physical stamina to stand, walk, and carry heavy trays for extended periods
• Good teamwork and collaboration skills
• Courteous and guest-focused demeanor
• Ability to handle guest concerns professionally and promptly
• Knowledge of proper food handling and sanitation standards
• Ability to follow directions and adapt to changes quickly
• Dependability and punctuality
• Flexibility to work various shifts, including evenings, weekends, and holidays
  
  

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
• Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
  
  

• Paid Time Off Programs
• Paid Leave Programs
• Employee Ski Pass and Depedent Ski Passes
• Other company perks
  
  

A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast and Mid-Atlantic. Supported by our vast network of Less-Than-Truckload (LTL) service centers, warehouse facilities, and dedicated locations, we have the ability to offer flexible and seamless integrated solutions tailored to our customer’s needs.

Simply put, when it comes to integrated supply chain solutions, Pyle People Deliver. Our promise is to provide outstanding service as it remains to be our first and foremost mission.

Position Summary:

We are seeking a Senior Data Architect to lead the design, modernization, and operational excellence of our enterprise data platform. This role blends hands on data architecture with cloud and on prem platform engineering, reliability, and DevOps practices.

The ideal candidate brings deep experience designing scalable data solutions, modernizing database environments, implementing automation and CI/CD pipelines, and driving platform reliability across mission critical systems. This role requires both strategic architectural thinking and hands on implementation across cloud services, relational databases, automation tooling, and enterprise system integrations.

The responsibilities of the position include, but are not limited to:

Data Platform Architecture & Modernization

• Architect scalable, secure, and high availability data platforms across cloud/hybrid environments
• Designing and overseeing database modernization initiatives (e.g., On-prem SQL server to managed services such as RDS or equivalent)
• Defining data storage strategies across relational and operational systems
• Establishing standards for availability, resilience, performance optimization, and cost efficiency
• Producing architectural diagrams and documentation to guide implementation and long-term platform strategy

Data Ingestion & Integration

• Designing and implementing scalable ingestion pipelines across enterprise systems
• Developing ingestion and transformation logic using SQL and Python
• Supporting integration patterns across APIs, batch systems, and event-driven architectures
• Designing monitoring and alerting mechanisms to ensure ingestion reliability and observability
• Enabling data availability for analytics and operational reporting without compromising system performance

Cloud & Infrastructure Engineering

• Architecting and managing cloud-based data services
• Designing monitoring frameworks using tools such as CloudWatch, New Relic, or equivalent
• Optimizing cloud infrastructure costs while maintaining performance and reliability
• Supporting secure access patterns, identity management, and operational governance

DevOps & Platform Reliability

• Implementing CI/CD pipelines for data and database deployments (Azure DevOps or similar)
• Establishing version control and automated deployment standards for data environments
• Improving SDLC processes for database and data platform releases
• Ensuring high system availability (99.9%+ targets) and proactive incident management
• Supporting incident response processes and RCA for data related systems and/or outages

Database Architecture & Performance Optimization

• Designing relational database schemas for scalability and performance
• Clearly define and implement indexing, partitioning, and query optimization standards
• Implementing backup, disaster recovery, business continuity and high availability strategies
• Guiding database tuning and performance monitoring practices

Governance & Technical Leadership

• Establishing data architecture standards and naming conventions
• Driving platform documentation and operational best practices
• Partnering with application, infrastructure, and analytics teams
• Serving as technical authority across data centric initiatives
• Mentoring engineers through design reviews and architecture governance

To be qualified for this position, you must possess the following:

• 8+ years of experience in data architecture, cloud engineering, or platform focused roles
• Strong experience with designing, implementing, and maintenance of data solutions across on-premises and cloud platforms (Snowflake/Databricks/MS Fabric, and SQL Server)
• Advanced SQL proficiency and strong Python coding skills
• Proven experience modernizing enterprise database environments
• Experience implementing CI/CD pipelines for data platforms, preferably Azure DevOps
• Strong understanding of database performance tuning and availability design
• Experience designing systems for high availability and operational reliability

The following skills are preferred, but not required:

• Experience with CDC, streaming, or event-driven ingestion architectures is a plus
• Familiarity with enterprise CRM (Salesforce, home grown) or billing platforms (Great Plains, Dynamics) and data integration across these as data sources into a cloud DWH
• Experience with Elasticsearch or similar search/indexing platforms
• Knowledge of cost optimization in data cloud environments – across storage, usage and data accessibility
• Experience working in highly regulated or operationally critical industries, influencing data governance principles and industry best practices

For a full job description associated with this posting, please contact A. Duie Pyle’s Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: AWS DevOps Engineer

Location: Charlotte, NC

Salary: Market Rate

Job Description:

We are seeking a highly skilled Senior DevOps Engineer with strong expertise in AWS cloud infrastructure automation databases and modern containerized environments The ideal candidate will have experience designing implementing and maintaining scalable secure and reliable systems while enabling fast and efficient development workflows You will work closely with development architecture and operations teams to build robust CICD pipelines automate infrastructure provisioning and ensure high availability of business critical applications

Key Responsibilities:

• Design implement and manage AWS cloud infrastructure EC2 S3 Lambda ECSEKS etc with scalability and security in mind
• Develop and maintain Infrastructure as Code IaC using Terraform
• Build manage and optimize Docker base images and containerized application stacks
• Orchestrate and maintain Kubernetes EKS clusters for production and staging environments
• Set up manage and optimize CICD pipelines in GitLab to support fast reliable deployments
• Manage MCP servers and ensure reliable operations for critical services
• Automate operational tasks and workflows using Python and JavaScript
• Support fullstack teams React Nodejs by providing containerized environments and deployment strategies
• Manage and optimize databases SQL PostgreSQL for performance security and scalability
• Integrate and manage AWS streaming services Kinesis MSK Kafka or similar for realtime data pipelines
• Implement container image security scanning governance and lifecycle management
• Monitor system performance availability and cost implementing proactive improvements
• Ensure compliance with security and governance standards across cloud infrastructure and database layers
• Collaborate with developers and architects to improve application delivery scalability and resilience

Required Skills Qualifications:

• 8 years of experience in DevOps Cloud Infrastructure
• Strong Handson experience with AWS services EC2 S3 ECSEKS Lambda VPC IAM CloudWatch Kinesis MSK
• Proficiency in Terraform for infrastructure automation
• Expertise with Docker including base image creation and Kubernetes orchestration
• Strong scripting programming skills in Python and JavaScript
• Experience with GitLab CICD for pipelines automation and environment management
• Strong database experience with SQL and PostgreSQL setup scaling replication performance tuning
• Exposure to streaming architectures AWS Kinesis Kafka MSK or similar
• Experience supporting React based applications from a DevOps perspective
• Familiarity with MCP servers and containerized service deployments
• Knowledge of cloud cost optimization and security best practices
• Strong problem-solving troubleshooting and communication skills
• Preferred Qualifications
• AWS certifications eg AWS Certified Solutions Architect DevOps Engineer Professional
• Experience with monitoring observability tools Prometheus Grafana ELK Datadog
• Knowledge of networking load balancing and distributed system design
• Familiarity with Agile Scrum methodologies

Skills

• Mandatory Skills : AWS Lambda, Docker, Python
• Good to Have Skills : Ansible, Git, Kubernetes

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: Senior .NET Developer

Location: Charlotte, NC

Job Description:

Software Engineer role to perform development and support of the required priorities across Treasury Funding technology applications. The role would focus on development of new capabilities, enhancements of existing capabilities & maintain support across the applications. The role would need to provide technical direction and system architecture for individual initiatives. Serves as a fully seasoned/proficient technical resource and export in UI as well as server-side technologies. Would drive project or solution and partner with various external teams including external developers, business, and deployment teams, as needed.

Required skills and experience:

• 7+ years of experience
• SQL Server, API development, .NET, Autosys
• Strong facilitation and communication skills - both verbal and written is a must, the role would would require written and verbal communication with technical and non-technical cross-functional teams.
• Design, develop, and maintain custom applications or configure application systems and services with a working knowledge of developing and maintaining .Net multi-threaded windows service
• Hands-on knowledge of ETL, Perl scripts
• Well versed in Continuous Integration/Continuous Deployment tools like JIRA/Rally, Bitbucket, Ansible, Jenkins, Artifactory etc
• Experience with Agile development & ability to work with global delivery team to implement the technology solutions
• Ability to identify and triage around issues of critical importance to achieving business objectives; Serves as a fully seasoned/proficient technical resource
• Knowledge of Application security standards and application management policy/standards
• Bachelor’s degree in computer science or job-related field or equivalent experience

Desired Skills and Experience:

• Exposure to process testing domain in desired
• Performance tuning of ETL routines is a desired skill
• Infrastructure knowledge (NPT remediation, etc) is a plus
• Exposure to high volume data loads is a plus
• Knowledge and experience of working on Oracle is a plus,
• Familiarity with Jira and with familiarity CI/CD technologies is a plus

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

Marketing Statement:

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers.

Job Summary:

Leads and/or participates in the review, analysis, modification, customization, development, enhancement and maintenance of applications and systems. Proficient in the design, coding, testing, debugging, and implementation phases of the application systems development process and also provides technical support for application systems bug fixes, defects, issue resolution and regular maintenance. The ideal candidate will have a strong background in developing robust and scalable web applications using Next.js, React, and ASP.NET Core.

Essential Job Functions:

• Leads and/or participates in the analysis, requirements, design, configuration, and technical implementation of software application systems.
• Leads and/or participates in the identification and documentation of business, functional, and technical problems.
• Leads and/or participates in the development and analysis of business requirements documents.
• Gathers and/or analyzes requirements for fixes and enhancements; develops and documents application specifications.
• Conducts research, evaluates and provides input to potential solutions taking into consideration project constraints, organizational architecture standards, customer business processes, and emerging technologies where applicable.
• Participates in the development of work tasks, estimates, schedules, materials and plans to meet business needs.
• Communicates technical recommendations back to business analysts, subject matter experts and end users.
• Responsible for the design, development and configuration of applications systems according to provided technical specifications and business requirements.
• Codes and configures software applications to adhere to designs supporting internal business requirements or external customers.
• Develops procedures and queries for analysis and reports. Performs database design and normalization.
• Provides feasibility and analysis in generating ad hoc queries.
• Performs code reviews to ensure implementation accuracy of technical specifications and the enforcement of the best coding practices and standards during the development process.
• Ensures accuracy of the implementation through design and execution of unit testing.
• Responsible for the development and maintenance of SDLC artifacts related to implementation.
• Works collaboratively with Architects, Business Analysts, technical leads, QA teams, and subject matter experts of the various upstream and downstream systems in the design and development of solutions to meet business needs.
• Standardizes and maintains coding and quality assurance best practices and standards. Ensures that the best practices are enforced and followed during the development process with various team members.
• Supports QA and UAT execution and deployments in various environments.
• Oversees preparation of deployment plan, troubleshoots and resolves production problems.
• Plans and creates release packages of various applications and related components, working with the release management team.
• Aligns to the maintenance and enforcement of SDLC processes (e.g., change management processes, release processes, source code controls, build processes, and others), departmental standards, style requirements and all other procedures necessary for data and system integrity.
• Leads and/or participates in on-going operational L3 support and maintenance.
• Monitors processes and creates improvements to performance where applicable.
• Researches cause and determines the impact of production issues.
• Monitors and manages incident and request queues, estimates work required, and works with other team members to prioritize and plan fixes/enhancements.
• Manages incidents and ad hoc requests in terms of severity.
• Provides resolution of incidents and ad hoc requests per established SLAs.
• Provide technical assistance to inquiries regarding issues and/or questions.
• Leads and directs the work of other team members.
• Coordinates and communicates with other teams.
• Relies on experience and judgment to plan and accomplish goals.
• Performs a variety of tasks using creativity and latitude required.

Full Stack

• Develops and maintains full-stack web applications using Next.js, React, and ASP.NET Core.
• Designs and implements user-facing features with a focus on performance, responsiveness, and user experience.
• Writes clean, efficient, and well-documented code following best practices and coding standards.
• Participates in code reviews, providing and receiving constructive feedback to ensure code quality.
• Troubleshoots, debugs, and resolves issues across the entire application stack.
• Responsible for working on both front-end and back-end development processes and assisting in decision-making surrounding new methods and technologies.
• Builds and consumes RESTful APIs and integrates with various databases.
• Designs, develops, and maintains fully-fledged and functioning platforms with databases or servers which do not need other third-party applications to build an entire system from scratch.
• Develops and maintains responsive, intuitive user interfaces using modern web technologies.
• Builds robust back-end systems and APIs.
• Ensures high performance, security, and scalability of the software solutions.
• Responsible for development usingfull-stack development, including proficiency in front-end frameworks and back-end technologies.

Qualifications:

• Bachelor's degree in (in Computer Science, MIS, or Software Engineering) preferred.
• 5-7 years’ software development and maintenance experience preferred.
• Experience designing and implementing solutions from functional and technical specs.
• Experience providing technical support for resolutions.
• Experience working with source code repositories.
• Knowledge of P&C Insurance terminologies and processes preferred.
• Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access) is preferred.
• Knowledge of deployment automation tools and DevOps practices.
• Knowledge of SDLC and software support and maintenance approaches like Scrum and Waterfall.
• Knowledge of Unit testing frameworks.
• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems, ability to apply this knowledge appropriately to diverse situations.
• Knowledge of activities, tasks, practices, and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements preferred.
• Knowledge of activities, tasks, practices, deliverables and techniques for implementing new or enhanced applications into a production environment.
• Knowledge of formal methodologies for planning and executing application development, enhancement, or support.
• Knowledge of and experience with developing and implementing client/server applications.
• Knowledge of scripting languages and tools for creating event-driven, interactive webpages.
• Knowledge of tools and programming languages for writing and modifying programs that comprise an application system.
• Knowledge of tools and facilities for developing and populating application databases.
• Knowledge of and experience using objects in designing, developing and implementing applications and databases.
• Knowledge of approaches, tools, and techniques for design and development of paper-based and online technical reference documentation, guidelines, standards, procedures, processes, applications, etc preferred.
• Ability to write business requirements, functional and technical specifications preferred.
• Demonstrated ability to learn and adopt new technologies and tools preferred.
• Strong writing and communication skills preferred.
• Strong customer service orientation (responsive, consultative, collaborative and accurate) preferred.
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner.
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
• Strategic thinking: Applies organizational acumen to identify and maintain focus on key success factors for the organization preferred.
• Superior attention to detail.
• Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities.
• Ability to work independently and without supervision.
• Ability to work effectively and lead a team preferred.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

• Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers and coworkers.
• Maintains company funds and equipment in an orderly manner.
• Pours drinks according to established recipes; maintains a clean and safe work environment.
• Ensures compliance with “Project 21 – Minors in Casino.”
• Demonstrates specific product offerings and ordering procedures.
• Monitors proper par levels of all supplies at assigned bars.
• Communicates any problems or situations detrimental to Belterra Casino Resort & Spa to immediate supervisor.
• Is responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages.
• Opens/closes bar according to established procedures.
• Provides work direction for bar attendants assigned to bar.
  
  

• Knowledge and ability to mix a wide variety of drinks.
• Excellent customer service skills.
• Knowledge of the operation of all bar equipment.
• Ability to direct cocktail servers.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Bartender experience required.
• MUST be at least 21 years of age.
  
  

Role: Senior Controls Engineer

Blue Ash, OH or Remote

• Controls Engineer Skills:
• One needs experience programming PLCs to support Material Handling Equipment (i.e., conveyors, sorters, automated storage and retrieval systems, order picking technologies, and print/apply and weighing systems) operations within a distribution center. Also understanding equipment requirements, business and customer requirements that drive the design of the technical solutions.
• It’s definitely not general material handling or general warehouse distribution knowledge. One must use Ladder Logic Programming skills to develop PLC software for complex machines and systems via communications interface to external systems such as servers, scanners, scales, etc.
• The Senior Controls Engineer & Mid-Controls Engineer level program all the time. When they are in the office creating programs for a project, it is strictly all programming. When they are at the job site commissioning the system, it is a mix of troubleshooting and changing the programs as necessary. They do need to know how to program from scratch. We exclusively use Allen Bradley (Rockwell) PLC’s and Studio 5000 software.

• MAS provides server-based software and electrical controls to manage & control automated distribution systems for the warehousing industry. Utilizing conveyor systems along with other automation hardware, MAS provides solutions which optimize unloading, receipt of product, flow, storage, retrieval, picking, sorting, order processing, packaging, labeling and shipment of inventory—then properly integrate those processes to customer’s computer systems (WMS, WES, ERP, etc.).
• These solutions are utilized by numerous major retailers through the United States for their store and direct to consumer (.com) order fulfillment. Some clients include Macy’s, Ebay, Gap, GEODIS, Hot Topic, Limited Brands (Bath and Body Works, Victoria’s Secret, etc.), DSW Shoes, Skechers, Costco, Cabberras, etc.
• Engineers need experience programming PLCs to support Material Handling Equipment (i.e., conveyors, sorters, automated storage and retrieval systems, order picking technologies, and print/apply and weighing systems) operations within a distribution center. Also understanding equipment requirements, business and customer requirements that drive the design of the technical solutions.

In this position the Customer Service Data Analyst is crucial in supporting the Customer Service Center, Underwriting, and Sales teams by providing actionable insights through data analysis and comprehensive reporting. This role requires expertise in Tableau for creating reports and dashboards, proficiency in SQL Server for data extraction and query management, and the ability to support various databases and systems. The successful candidate will work closely with the Customer Service Center, Underwriting, and Sales management teams, while also interacting with Product, Finance, and IT departments. Additionally, this role includes responsibilities as a backup programmer for our Client Letter system.

RESPONSIBILITIES

• Collect, analyze, and interpret data from various sources to generate reports and dashboards.
• Develop and maintain regular and ad-hoc reports for Service, Underwriting, Sales.
• Identify trends, patterns, and anomalies in data to provide actionable insights.
• Pull data from the Data Warehouse and other sources using SQL Server, running complex queries and building datasets for analysis.
• Analyze call center metrics such as call volume, average handle time, and customer satisfaction scores.
• Provide insights to improve call center efficiency and customer experience.
• Develop reports to monitor agent performance and call center KPIs.
• Monitor and report on service levels, turnaround times, and customer feedback
• Analyze underwriting metrics and workflows to identify areas for process improvement.
• Create reports to track underwriting performance and efficiency.
• Create reports to track sales performance and efficiency.
• Develop dashboards and visualizations to track performance and identify opportunities for enhancement.
• Analyze existing processes and automate manual functions through technology
• Work closely with department heads and team members to understand data needs and reporting requirements.
• Present findings and recommendations to stakeholders in a clear and actionable manner.
• Collaborate with IT and data management teams, including Product and Finance, to ensure data integrity and accuracy.
• Identify and implement best practices for data collection, analysis, and reporting.
• Continuously evaluate and improve reporting processes to enhance efficiency and effectiveness.
• Serve as a backup programmer for the Client Letter system.
• Program and debug client letters, run batch jobs, and resolve any related issues.

QUALIFICATIONS

• Bachelor’s degree in Data Science, Statistics, Computer Science, Business Analytics, or a related field.
• Proven experience as a Data Analyst, Business Analyst, or similar role, preferably within a customer service or financial services environment.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI).
• Strong analytical skills with the ability to interpret complex data and present findings clearly.
• Experience with call center metrics and underwriting processes is a plus.
• Excellent communication skills, both written and verbal.
• Strong attention to detail and ability to work independently with minimal supervision.
• Ability to manage multiple projects and deadlines effectively.

SALARY RANGE

The pay range for this position is $61,500 to $81,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off + 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

Duration : 12+ Months Contract

Fully remote positions are prohibited. Hybrid schedules are permissible with a minimum of 3 days on-site depending on assignment and can be fully on-site depending on business needs. Remote work privileges can be revoked at any time.

Job Description:

Project Overview

The Project Manager will be heavily involved in the planning, execution, and oversight of infrastructure projects. This position involves meticulous coordination of project teams, ensuring timely and budget-conscious project delivery, and adeptly managing stakeholder expectations. Collaborating closely with cross-functional teams, vendors, and stakeholders, the Project Manager is instrumental in driving successful project outcomes. The ideal candidate will possess a strong technical background and extensive experience in IT project management, particularly in infrastructure-related initiatives.

Job Functions & Responsibilities

• Focus on the planning, execution, and delivery of infrastructure projects, ensuring they are completed on time, within budget, and meet the required quality standards.
• Skillfully develop project budgets, meticulously tracking expenditures to ensure cost-effectiveness.
• Collaborate with cross-functional teams to define project scope, objectives, and deliverables, ensuring alignment with organizational goals and strategic initiatives.
• Develop detailed project plans, schedules, and budgets, identifying necessary resources, milestones, and key performance indicators (KPIs) to track project progress and success.
• Proactively identify potential risks, issues, and dependencies, and develop mitigation strategies to minimize their impact on project timelines and deliverables.
• Effectively communicate project status, risks, and successes to stakeholders, providing regular updates and conducting project reviews as needed.
• Foster strong relationships with internal and external stakeholders, including vendors, contractors, and technical teams, ensuring clear communication and collaboration throughout the project lifecycle.
• Engage in regular communication with project stakeholders, providing transparent updates, soliciting feedback, and adeptly managing expectations.
• Ensure projects follow established IT governance framework and collaborate with teams on timely completion of governance requirements and expectations.

Skills

• Minimum of 6 years of experience in IT project management, with a focus on infrastructure projects.
• Strong technical background and understanding of infrastructure technologies, including network infrastructure, servers, storage, virtualization, cloud services, and security.
• Proven track record of successfully delivering complex infrastructure projects on time and within budget
• Demonstrated expertise in infrastructure design and planning, server and operating systems management, network infrastructure and protocols, network virtualization, storage systems, cloud infrastructure, network security, monitoring and performance optimization, and vendor management
• Excellent communication and stakeholder management abilities, with the capacity to effectively communicate technical concepts to both technical and non-technical audiences.
• Strong problem-solving and decision-making skills, with the ability to analyze complex situations, identify solutions, and drive successful outcomes.
• Experience with project management methodologies (e.g., Agile, Waterfall) and project management tools (e.g., MS Project, Azure DevOps).
• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Thorough understanding of project management phases, techniques and tools: Initiate, Planning: definition/scope/requirements, Execute & Control: scope, work plans, resources, deliverables, Q/A, transition planning, etc, Closure: completion and assessment.
• Strong and tested project management skills including: Customer satisfaction management, Sponsor expectation management, Vendor and consultant management, Risk management and issue resolution, Financial management including budgeting, forecasting and reporting, Change Management.
• Ability to work cross-functionally to solve problems and implement changes, analyze decisions and actions for their support of the larger area's strategic direction; and work with senior management to resolve more complex problems.
• Understanding of the SDLC and other life cycles for the deployment of infrastructure, networking and other non-software projects.

Education & Certifications

• Bachelor's degree in Information Technology, Computer Science, Business, or a related field.
• Certification in project management (e.g., PMP) is desired.
• Other possible desired certifications for a project manager working with infrastructure projects may include: ITIL, CompTIA Network+, Cisco, AWS

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Mazhar

Email:

Internal Id: 26- 04864