Realvnc Connect Mac Jobs in Usa

Duration: 6 months contract

Job Description:

• We are seeking a Mac Support Technician with hands-on JAMF experience to provide Tier 1 technical support for Mac devices and end users. This role is responsible for device deployment, troubleshooting, ticket management, and supporting day-to-day IT operations.

Responsibilities:

• Provide Tier 1 support for Mac hardware, macOS, software applications, connectivity, and peripherals
• Image, configure, and deploy Mac devices using JAMF
• Manage device inventory, policies, and updates in JAMF
• Perform password resets and assist users with MFA setup and troubleshooting
• Troubleshoot email, VPN, Wi-Fi, and basic network connectivity issues
• Use ServiceNow (or similar ticketing system) to log, track, prioritize, and resolve incidents
• Escalate complex technical issues to Tier 2/Engineering teams as needed
• Coordinate warranty repairs, device replacements, and hardware upgrades
• Maintain documentation for common issues and solutions

Experience:

• 1–3 years of IT support experience
• Strong hands-on experience with Mac devices and macOS troubleshooting
• Experience using JAMF for device management and deployment
• Familiarity with ticketing systems (ServiceNow preferred)
• Experience supporting password resets and MFA authentication

Skills:

• Troubleshoot
• Ticketing systems

Education:

• Bachelor’s degree or equivalent experience.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Name: Deepak

Email:

Internal ID: 26-04330

12-Month W2 Contract (No Visa Sponsorship/No Student Sponsorship/No C2C)

Onsite daily in 19106 (Philadelphia, Pennsylvania)

Pay up to $38.50/hr. (No PTO and No Paid Holidays)

The ideal candidate will have a solid background supporting both Mac and Windows enterprise environments (over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are needed. White-glove support supporting VIPs/executives is highly preferred.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.

Responsibilities:

• Be the face of IT to corporate employees in the respective office location.
• Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
• Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
• Work to improve the procurement and asset management practices for IT hardware and software.
• Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
• Work with Finance and IT leadership to manage budgets and costs for IT spend.
• Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
• Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
• Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
• Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
• Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
• Participate in after-hours, on-call support rotation.

Required Skills:

• 3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
• Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
• Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
• Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
• Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
• Customer focused approach to delivering excellent service and support to internal customers.

The estimated pay range for this position is USD $35.00/Hr. - USD $38.50/Hr.

Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

Work type: FTE

Contract B2B

Language: English

Contract Duration: 6 to 12 months

Job Summary

We are seeking a knowledgeable Mac Specialist with strong experience in macOS to support, configure, and maintain Apple devices within the organization. The candidate will provide technical assistance, troubleshoot issues, and ensure smooth operation of Apple systems.

Key Responsibilities

Install, configure, and maintain macOS on Apple devices such as MacBook Pro, MacBook Air, and iMac.

Troubleshoot hardware and software issues related to macOS systems.

Manage user accounts, system permissions, and device configurations.

Install and update applications on Mac systems.

Provide technical support to employees using Apple devices.

Manage system updates, backups, and security settings.

Assist with device deployment and configuration.

Support integration with enterprise tools like Microsoft Office and Google Workspace.

Required Skills

Strong knowledge of macOS administration and troubleshooting.

Experience working with Apple hardware and software.

Basic knowledge of Unix / Linux commands.

Understanding of networking concepts (Wi-Fi, VPN, printers).

Good problem-solving and communication skills.

Preferred Skills

Experience with device management tools like Jamf Pro.

Knowledge of scripting (Bash or Python).

Experience supporting Mac users in enterprise environments.

AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. This team handles high-volume circuit provisioning, tech control, and MAC ticket resolution. Strong ServiceNow skills and experience with physical connectivity are essential.

Who We're Looking For:

• 
  
• MAC Leads, Circuit Engineers, Technical Control Specialists
  
• Incumbents encouraged to apply
  

Clearance: TS/SCI
Certifications: Security+, NetPlus
Experience: 10 to 25 years

This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. We're seeking hands-on techs supporting rapid provisioning of phone, data, and hardware. Fast-paced environment with thousands of MACs per year.

Who We're Looking For:

• 
  
• MAC Technicians, Network Technicians
  
• Incumbents encouraged to apply
  

Clearance: TS/SCI
Certifications: Security+, VoIP Certifications
Experience: 10+ years

This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Company Description

DATAGRAPHIC is a family-owned business with 99 years of experience providing exceptional printing and engraving services. Based in Commack, NY we specialize in delivering high-quality results for a diverse range of projects. Our team is dedicated to excellence and fostering collaboration with clients to exceed their expectations. We take pride in our legacy and commitment to being a trusted provider for innovative printing needs.

Pay: $24.69 - $29.00 per hour

Job description:

Overview

Join our dynamic team as a Mac Production Operator specializing in Prepress! In this energized role, you will be the vital link between creative design and manufacturing, ensuring that print projects are prepared with precision and excellence. Your expertise in color management, layout design, and graphic production will drive the quality and efficiency of our print advertising and packaging solutions. If you thrive in a fast-paced environment where attention to detail and technical skill are rewarded, this is your opportunity to make a meaningful impact in the manufacturing process.

Duties

• Prepare digital files for printing by performing prepress tasks such as color correction, layout adjustments, and proofing using industry-standard software like Adobe Creative Suite.
• Prepare and inspect digital and physical proofs prior to distribution to clients
• Knowledge of Kodak Prinergy is BIG plus.
• Knowledge of file prep for specialty processes like foil stamping, screen printing, engraving, die cutting, etc.
• Inspect and troubleshoot problematic files.
• Strong knowledge of imposition and layout
• Conduct quality control checks throughout the production process to identify and resolve issues related to typography, layout design, or image quality before final printing.
• Collaborate with clients, graphic designers and production teams to optimize print layouts, ensuring alignment with client specifications and branding standards.

Qualifications

Knowledge of Kodak PRINERGY, Kodak PREPS, PitStop, Neo, Aleyant’s Pressero and edoc Builder a BIG PLUS!

• Proven experience with prepress operations, including file preparation, proofing, and color management.
• Strong knowledge of graphic design principles, typography, layout design, and print advertising standards.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) for digital file editing and preparation.
• Familiarity with foil stamping, screen printing processes, lithography, digital printing including variable data printing, engraving, etc.
• Ability to thrive and suceed in a fast paced work environment

Job Type: Full-time

Benefits:

• 401(k) matching
• Health insurance
• Relocation assistance

Work Location: In person (Commack, NY)

Product Development Associate | French Connection

G-III Apparel Group

New York City Metropolitan Area (On-site)

Success Profile:

The Product Development Associate works closely with the design team to develop seasonal collections through fabric/trim and sample management. They will work closely with mills to manage and track fabric delivery to allocated factories. They will work closely with factories to manage and track completed samples for their correct and timely arrival for market. They will communicate cross-functionally with technical design, merchandising and production to help align information and seamlessly move the product life cycle from development stages to bulk production. Communicates daily and proactively – to maintain factory communications, answering questions, managing timeline and tech pack priorities.

Reporting to: Fashion Design Manager

Brand/Product Focus: French Connection

Location (On-Site): New York City, Midtown Manhattan – Fashion District

Key Accountabilities:

Communication: Maintain daily communication with design team, vendors and suppliers regarding all aspects of sample development.

Logistics and Development: Create and update seasonal factory development charts, maintaining them with style changes through development process, communicating to factories for their follow up.

Research: Shops competitors within the price point and high-end. Knowledge of trends.

Logistics and Organization: Coordinate package deliveries and organize samples promptly. Track samples in partnership with sales and marketing teams.

Education and Experience:

· Minimum of three (3) years of product development professional work, preferably in women's apparel

· College degree, or equivalent professional work experience, required

· Experience in a high SKU count environment, required

· General understanding of apparel styles, components and construction

· Experience with apparel timelines, calendars, and development process

Skills and Behaviors:

· Advanced MS Excel skills: data manipulation, pivot tables, v-lookup

· Working knowledge of PLM, Illustrator, Photoshop.

· Strong project management and multi-tasking skills with critical attention to detail

· Confident, engaging verbal and written communication skills

· Motivated to work in a high energy environment at the speed of fashion with ever-changing priorities

· Ability to work independently and work to meet multiple deadlines

· Ability to build and maintain relationships with other departments as well as vendors and other overseas offices

What We Offer

• Competitive compensation
• Comprehensive medical, dental, and vision benefits
• 401(k) with company match
• PTO and paid holidays
• Employee discounts across G-III brands
• Career growth opportunities within a global fashion organization
• A collaborative, innovative environment working with industry-leading brands

The pay range for this position is: $31.25 per hour/$65,000 per year (Annualized salary is based on a 40 hour work week) - $36.06 per hour/$75,000 per year (Annualized salary is based on a 40 hour work week)

Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.

About G-III Apparel Group, Ltd.

G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution, and marketing, enabling us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands—including some of the most sought-after names in global fashion—our success is driven by our entrepreneurial spirit and deep industry relationships.

G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville, and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris, and Donna Karan brands.

PLM Assistant | French Connection

G-III Apparel Group

Success Profile:

The PLM Assistant is the PLM expert on the French Connection team. Initiates and manages all styles being bought in PLM or sales/production/technical design teams in order for them to be made into tech packs. Hardworking, hands-on, with the technical know-how to navigate through PLM and manage data, including style information, measurements, fit evaluations, construction, and more.

Reporting to: Fashion Design Manager

Brand/Product Focus: French Connection

Location (On-Site): New York City, Midtown Manhattan – Fashion District

Key Accountabilities:

Product Lifecycle Management:

• Owns the Gerber YuniquePLM data entry process from Tech Pack initiation to style building, BOMS, and edits for French Connection
• Complete tech packs for all purchase orders that go out for lines and special buys
• Make updates and corrections to tech packs if anything needs to be altered
• Communicates cross-functionally to other departments to ensure styles bought flows forward from PLM to production platforms seamlessly
• Maintains communication and check- ins with factories and teams to ensure product life cycle efficiency
• Daily communications with overseas factories

Gerber YuniquePLM:

• Serves as the Gerber YuniquePLM link between the Design and Production teams for all issues related to Gerber YuniquePLM
• Updates Gerber YuniquePLM with any changes after fitting to ensure accuracy
• Inputs changes, as appropriate, to ensure style/SKU accuracy and follows up with teams/factories with confirmation

Trim Development:

• Partners with Design team for trim development and trim approvals
• Organize trim approval records

Education and Experience:

• 1 year+ of experience with PLM in school, internships or professionally, required
• PLM system technical skill proficiency, required
• College degree or equivalent combination of education and/or experience, required

Skills and Behaviors:

• Working knowledge and understanding of fashion, design, development process, required
• Technical skill proficiency using MS Office: Excel, Word PowerPoint
• Technical skill proficiency using CAD and Adobe Creative Suite: Illustrator, Photoshop, an asset
• Strong project management and multi-tasking skills with critical attention to detail
• Confident, engaging interpersonal, verbal and written communication skills
• Motivated to work in a high energy environment at the speed of fashion with ever-changing priorities
• Ability to work independently and work to meet multiple deadlines, proactive and responsive to unexpected problems
• Organized with keen attention to detail and follow through
• Ability to maintain focus and productivity in a fast-paced environment operating at the speed of fashion
• Ability to build and maintain relationships with other departments as well as vendors and other overseas office

What We Offer

• Competitive compensation
• Comprehensive medical, dental, and vision benefits
• 401(k) with company match
• PTO and paid holidays
• Employee discounts across G-III brands
• Career growth opportunities within a global fashion organization
• A collaborative, innovative environment working with industry-leading brands

The pay range for this position is: $26.45 per hour/$55,000 per year (Annualized salary is based on a 40 hour work week) - $28.85 per hour/$60,000 per year (Annualized salary is based on a 40 hour work week)

Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.

About G-III Apparel Group, Ltd.

G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution, and marketing, enabling us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands—including some of the most sought-after names in global fashion—our success is driven by our entrepreneurial spirit and deep industry relationships.

G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville, and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris, and Donna Karan brands.

*If the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter ‘30’ if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.*

Location: Cleveland, Ohio (Onsite)

Relocation assistance is available for qualified candidates not currently located in the area.

Position Summary

The Product Line Manager will oversee the strategy, performance, and lifecycle of a portfolio of broadband connectivity products. This role sits at the intersection of product management, engineering, manufacturing, supply chain, and commercial operations.

A major focus of this role will be on new product development. The successful candidate will help identify market opportunities, guide product development efforts, and support product launches while managing a complex portfolio of more than 10,000 scalable SKUs.

Key Responsibilities

Product Strategy and Portfolio Management

• Own the strategy and financial performance (P&L) of a broadband connectivity product portfolio

• Manage and prioritize a large product portfolio consisting of more than 10,000 scalable SKUs

• Identify market opportunities and translate customer needs into product initiatives

• Monitor competitive activity, industry trends, and evolving broadband technologies

New Product Development

• Lead new product development initiatives in partnership with engineering, manufacturing, supply chain, and marketing teams

• Support the full product lifecycle from concept through launch and ongoing market support

• Coordinate cross-functional teams to bring new products to market successfully

Customer and Sales Support

• Provide product expertise and technical support to internal teams and customers

• Collaborate with sales teams to identify opportunities with broadband and telecommunications providers

• Support the development of responses to customer RFPs and RFQs

Qualifications

• Bachelor’s degree in Engineering, Business, or a related technical field preferred

• Strong technical understanding of outside plant (OSP) broadband infrastructure

• Experience with fiber connectivity products, fiber optic enclosures, or related telecom infrastructure

• Background in product management, market management, or business development within telecommunications infrastructure

• Experience supporting new product development in a manufacturing environment

• Ability to manage and prioritize across a large and complex product portfolio

• Strong analytical and decision-making skills

Additional Information

This is a full-time, onsite position based in Cleveland, Ohio. Relocation assistance is available for candidates who are not currently located in the area.

• 
  
• Assist with the battery replacements and new installations.
  
• Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
  
• Assist in the warehouse when needed.
  
• Interact effectively with internal and external customers.
  
• Follow operational, maintenance and emergency methods of procedure (MOPs)
  
• Ensure strict adherence to critical facility work rule and safety procedures.
  
• Ability to use hand and general maintenance tools and equipment.
  
• Keep job site clean during replacement, installs, and maintenance.
  
• Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
  
• Work from schematic diagrams, sketches, and verbal instructions.
  
• Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
  
• Learn how to build flooded cell batteryracks, and spill containment systems.
  
• Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
  
• Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
  
• Learn how to collect data from PM services and importinto files for reporting purposes.
  
• Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
  
• Regular and reliable attendance is an essential job function.
  
• Other duties as assigned by Services Management.
  
• Travel approximately 75% or more
  
• Must be US citizen
  

• 
  
• High School Diploma
  
• Clean driving records a must
  
• Safe operation of department equipment
  
• Elementary fix/repair techniques based on directed supervision
  
• Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
  
• Complete training on:
  
• Use of Digital multimeter for AC and DC diagnostic measurements
  
• Use of Amp Clamp and flexible CT in DC and AC measures
  
• Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
  
• Show understanding of proper use of:
  
• Isolation devices to control available voltage potentials.
  
• Necessary use of Arc-Flash suit and PPE.
  
• Show competency in the connections of series, parallel, and series-parallel battery strings.
  
• Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
  

• 
  
• Proficient knowledge of Microsoft Office including: Word, Excel.
  

• 
  
• OSHA 10-hour certification
  
• NFPA-70E Safety Training
  
• Supervisory Responsibilities:
  

• 
  
• Health Benefits - (Medical, Dental & Vision Insurance)
  
• Flexible Spending Account Options
  
• 401K Plan
  
• Employer paid Life & Disability Insurance
  
• Paid Time Off
  
• Employee Referral Program
  
• Employee Assistance Program (EAP)
  
• CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.