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Tomball, Texas, GDK GO, INC.

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to/from work, store cleanliness, marketing, profitability.

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or manager corporate operations, our stores offer a world of opportunity.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General job duties for all store team members

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.

Orientation and training provided on the job.

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Standing. Most tasks are performed from a standing position.

Walking. For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting. Paperwork is normally completed in an office at a desk or table.

Lifting. Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying. Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing. To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing. Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending. Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting. Performed occasionally to stock shelves and to clean low areas.

Reaching. Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Deliver product by car and then to door of customer. Deliver flyers and door hangers.

Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.

Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Carrying. During delivery, carry pizzas and beverages while performing walking and climbing duties.

Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.

Walking. Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing. During delivery of product, navigation of five or more flights of stairs may be required.

Exposure to varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Far vision and night vision for driving.

You were born to be the boss. We know. You get up in the morning and make sure everyone else in the house is doing what they need to do. Then you go to work and make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow all policy and procedures 100% of the time and expect the same from your crew.

In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance and punctuality, transportation to/from work, store cleanliness, marketing, profitability.

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or manager corporate operations, our stores offer a world of opportunity.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General job duties for all store team members:

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.

Orientation and training provided on the job.

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Exposure to:

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Physical Requirements including, but not limited to the following:

Standing: Most tasks are performed from a standing position.

Walking: For short distances for short durations. Surfaces include ceramic tile \"bricks\" with linoleum in some food process areas. Height of work surfaces is between 36\" and 48\".

Sitting: Paperwork is normally completed in an office at a desk or table.

Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72\"high.

Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing: To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24\"- 30\" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting: Performed occasionally to stock shelves and to clean low areas.

Reaching: Reaching is performed continuously; up, down and forward. Workers reach above 72\"occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids: Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties: Deliver product by car and then to door of customer. Deliver flyers and door hangers.

Requires: Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.

Essential Skills: Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Physical Demands:

Carrying: During delivery, carry pizzas and beverages while performing \"walking\" and \"climbing\" duties.

Driving: Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing: During delivery of product, navigation of five or more flights of stairs may be required.

Exposure To: Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Sensing: Far vision and night vision for driving.

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow all policy and procedures 100% of the time and expect the same from your crew.

In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance and punctuality, transportation to/from work, store cleanliness, marketing, profitability.

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or manager corporate operations, our stores offer a world of opportunity.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General job duties for all store team members

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Orientation and training provided on the job.

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

Talking and hearing on telephone.

Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.

Surfaces include ceramic tile \"bricks\" with linoleum in some food process areas. Height of work surfaces is between 36\" and 48\".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72\" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24\"- 30\" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

Performed occasionally to stock shelves and to clean low areas.

Reaching is performed continuously; up, down and forward.

Workers reach above 72\" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Valid driver's license with safe driving record meeting company standards.

Access to an insured vehicle which can be used for delivery.

Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Carrying

During delivery, carry pizzas and beverages while performing \"walking\" and \"climbing\" duties.

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Far vision and night vision for driving.

You were born to be the boss. You get up in the morning and make sure everyone else is doing what they need to do. Then you go to work and make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow all policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance and punctuality, transportation to/from work, store cleanliness, marketing, profitability.

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or manager corporate operations, our stores offer a world of opportunity.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General job duties for all store team members

Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.

Orientation and training provided on the job.

Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Physical requirements including, but not limited to the following:

Standing: Most tasks are performed from a standing position.

Walking: For short distances for short durations. Surfaces include ceramic tile \"bricks\" with linoleum in some food process areas. Height of work surfaces is between 36\" and 48\".

Sitting: Paperwork is normally completed in an office at a desk or table.

Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72\" high.

Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing: To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24\"- 30\" and requires a force of up to 7.5 pounds to push. Trays may also be pulled.

Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients.

Performed occasionally to stock shelves and to clean low areas.

Reaching is performed continuously; up, down, and forward. Workers reach above 72\" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Deliver product by car and then to door of customer. Deliver flyers and door hangers.

Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.

Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Carrying during delivery, carry pizzas and beverages while performing \"walking\" and \"climbing\" duties.

Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.

Walking: Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Navigation of five or more flights of stairs may be required.

Exposure to varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Far vision and night vision for driving.

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. (\"Domino's Corporate\"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.

The mission of the Drive Escalated Support team is to make DoorDash the delivery platform of choice for local, regional and enterprise merchants by ensuring we provide the best live support in the industry, from onboarding questions to ongoing store support, urgent troubleshooting, and assistance navigating our product offerings. This involves not only providing support to end users on our platform, but also identifying opportunities for improvement across the Merchant journey and surfacing these insights to cross-functional teams.

As a Specialist on the Drive Escalated Support team, you will help resolve our Merchants' most complex, urgent issues through live support channels including phone and email. You will be the face of DoorDash Support for restaurants, retailers, and exciting new lines of business like Pharmacy, for partners located across the United States, Canada and Australia. You will be an effective brand ambassador by delivering lasting resolutions for complex issues, providing reassurance to merchants in challenging situations, and ensuring long-term merchant satisfaction on our platform by partnering with our sales ops, engineering, product and onboarding teams to provide exceptional support when something goes wrong. You will report into a leader on a team of peers in our support organization.

At DoorDash, we believe in fostering a culture of meaningful connection, collaboration, and professional growth through in-office interactions. This position requires an in-office presence at the DoorDash corporate office in Tempe and the employee must live within a commutable 50 miles from the office. In-office days are determined by the business and can change based on business needs. Connect with the recruiter to determine what the in-office requirement for this role is. This role will be assigned a schedule that may include evenings, weekends, and holidays. These schedules will be adjusted periodically to meet the needs of our business.

You're excited about this opportunity because you will

• Investigate and resolve escalated cases through various real-time support channels to find an answer for Merchants leveraging DoorDash as a delivery service.
• Develop a deep, subject-matter-level expertise in how DoorDash's Merchant Support processes, systems, and resources work, and how to triage, diagnose and resolve different issue types.
• Work closely with Account Owners and sales stakeholders to answer process, functionality and workflow-related inquiries for their Merchants and build confidence in Merchant Support among cross-functional teams.
• Leverage data queries, existing workflow documentation and knowledge of internal systems to come up with out-of-the-box solutions when new issues arise
• Work with the Merchant Experience team to identify weaknesses, gaps and bottlenecks in our operational processes
• Contribute to a culture of ownership, excellence, and continuous feedback that reflects a best-in-class service standard

We're excited about you because

• You love helping people! You're passionate about doing right by our merchants to provide a scalable, world-class merchant experience and you inject enthusiasm and customer obsession into everything you do.
• You have a Bachelor's degree or equivalent amount of relevant work experience (4+ years), or an Associate's degree + 2 yrs of relevant work experience
• You absorb new information quickly and execute at a high level.
• You have experience in de-escalation tactics, call management, and delight in turning an upset customer into a vocal brand promoter
• Proven track record of gathering and analyzing data to uncover insights to help drive informed decisions
• A minimum of 3 years of operations or customer service experience, demonstrating effective ownership
• Proficiency in using Google Suite or similar software, including data creation and management in Google Sheets
• Experience with SQL or similar query languages to search internal databases
• Proven track record of supporting customers and helping them achieve targets
• Proficiency in Salesforce and Google Sheets with a strong understanding of data analytics
• Demonstrated ability to adapt and thrive in a constantly evolving, fast-paced environment

Why You Should Join Us

• Opportunity to lead and inspire teams to achieve continuous improvement
• Collaboration with cross-functional partners to drive process enhancements
• A dynamic and fast-paced work environment where personal and professional growth are encouraged
• Impactful role in resolving high-visibility escalations and enhancing stakeholder experience.

• 
  
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  
• Facilitate payment function, answer client queries on accounts, portfolios and records
  
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
  
• Guide callers through troubleshooting, navigating the company website or using the products or services
  
• Collaborate with other client services professionals and financial advisors to improve client experience
  
• Willingness to cross train in other operational functions beyond day-to-day assignment
  
• Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
  
• Process team specific tasks as requested by the business.
  
• Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
  
• Interface with teams and businesses resolve on-going issues and answer specific policy questions
  
• Provide support and work on special projects as requested
  

• 
  
• Bachelor's degree
  
• 1-3 years of prior work experience in a relevant field.
  
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
  
• Highly organized with exceptional attention to detail and follow-through
  
• Strong ability to manage multiple projects with competing deadlines
  
• Proven analytical skills and problem solving ability
  
• Team player with positive attitude and strong work ethic
  
• Ability to work collaboratively with all levels of the organization
  
• Flexible and able to work well under pressure in a team environment
  
• Strong communication skills (written and verbal)
  
• Great active listening skills
  
• Exceptional interpersonal and rapport building skills
  
• Ability to work in a fast-paced environment
  
• Strong interest in client service/operations
  
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
  
• Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
  
• Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
  

• 
  
• Operations is a dynamic, multi-faceted division that partners with all parts of the firm to provide financial counseling services to clients. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation.
  

• 
  
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  
• Facilitate payment function, answer client queries on accounts, portfolios and records
  
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
  
• Guide callers through troubleshooting, navigating the company website or using the products or services
  
• Collaborate with other client services professionals and financial advisors to improve client experience
  
• Willingness to cross train in other operational functions beyond day-to-day assignment
  
• Review and approve pending client requests to ensure proper authorizations and supporting documentation are in place and meet policy requirements
  
• Process team specific tasks as requested by the business.
  
• Utilize proprietary and external systems to evaluate complex issues and make critical thinking decisions
  
• Interface with teams and businesses resolve on-going issues and answer specific policy questions
  
• Provide support and work on special projects as requested
  

• 
  
• Bachelor's degree
  
• 1-3 years of prior work experience in a relevant field.
  
• Proficient to advanced skills with MS Office (Excel, PowerPoint, Word, Outlook)
  
• Highly organized with exceptional attention to detail and follow-through
  
• Strong ability to manage multiple projects with competing deadlines
  
• Proven analytical skills and problem solving ability
  
• Team player with positive attitude and strong work ethic
  
• Ability to work collaboratively with all levels of the organization
  
• Flexible and able to work well under pressure in a team environment
  
• Strong communication skills (written and verbal)
  
• Great active listening skills
  
• Exceptional interpersonal and rapport building skills
  
• Ability to work in a fast-paced environment
  
• Strong interest in client service/operations
  
• Commercially savvy with ability to exercise discretion with respect to highly confidential/sensitive information
  
• Analyst must understand and adhere to all policies and procedures including, but not limited to, quality, client service, information security, and compliance
  
• Apply business judgment to identify unusual or suspicious activities and escalate issues as appropriate
  

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

Pinterest helps more than 450 million people discover new ideas to help design their life. Our users come to Pinterest to explore ideas and run more than 6 billion search queries every month. Many of these queries represent exploratory search intent and are broad, which means that the search system should be able to deeply understand this intent, and then help people explore content, personalize results, harness visual signals effectively, and show the most engaging content up front. In addition, the team also owns query refinements and modules that help Pinners narrow their search intent from broad exploratory queries, to help them narrow their results down. All of this means that Pinterest search presents a unique challenge quite unlike other search systems and the opportunity to innovate on a product that only Pinterest can build.

We are looking for an exceptional technical leader and engineering manager to help lead the search backend team that spans across Palo Alto and Seattle.

What you will do:

• 
  
• The candidate will be responsible for major areas of the search engine for more than 450 million monthly active Pinterest users, including indexing and document ranking, query and content understanding, personalization, ML based retrieval, shopping, videos, as well as infrastructure efficiency and scalability. In addition, the candidate will work on innovative applications of NLP and Vision Models, and other techniques to drive query recommendations, multimodal search, agentic search, multimodal query understanding, and query based module generation and ranking.
  
• Work closely with the other engineering teams in Pinterest to bring superior search experience to our users, such as Search Product, Infrastructure, research and content signals.
  
• Deeply understand the Pinterest search product, and drive the vision for the team.
  
• Provide visibility for senior leadership into the team's global impact.
  
• Partner with stakeholders to expand impact across the company, including product management, data scientists and design.
  
• Mentor and grow managers, leaders and engineers on the team.
  
• Build a culture of excellence and expertise.
  

What we are looking for:

• 
  
• Experience leading and working on a large-scale production search, recommendation or ads systems that are based on state-of-the-art machine learning and big data technology.
  
• Applied machine learning experience is strongly preferred. Experience in related fields such as recommendation systems, natural language processing and computer vision is a bonus.
  
• Ability to drive the roadmap and directions of scalable production quality systems end-to-end.
  
• A knack for product and impact on users of a consumer product.
  
• 3+ years of experience in leading/managing a highly impactful ML-based engineering team of 5+ size; 7+ years of software development experience.
  
• Bachelors degree in computer science or related technical field, or equivalent experience
  

In-Office Requirement Statement:

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

#LI-REMOTE

#LI-DM57

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion: