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HR Operations Specialist

Birmingham, AL

This is a DIRECT role.

TPI Global Solutions is seeking a highly organized, detail‑oriented Payroll & Operations Specialist to support our internal finance, HR, and operational functions. This role replaces an internal team member and requires someone who can quickly step into a fast‑paced environment, manage multiple priorities, and maintain accuracy across payroll, billing, reporting, and client onboarding.

This individual will work closely with leadership on payroll intake, HR processes, employee engagement, billing cycles, and client onboarding tasks. Strong Excel skills are essential. Bookkeeping responsibilities if the selected candidate has bookkeeping experience.

We are looking for someone who is proactive, dependable, and comfortable managing recurring deadlines as well as sporadic, time‑sensitive tasks.

Key Responsibilities:

Payroll, Billing & Accounts Receivable

• Manage bi‑weekly billing cycles (approx. 20 hours/month).
• Process payment applications (approx. 24–32 hours/month).
• Conduct TPI AR reviews and follow‑up on outstanding items.
• Support subsidiary AR follow‑up (15‑hour project every 2–3 months).
• Prepare and send permanent placement invoices.
• Perform expense reconciliations and ensure accuracy of submissions.

HR, Intake & Employee Setup

• Manage new hire intake, including onboarding documentation and JD Edwards setup.
• Support new company setup in JobDiva.
• Assist with performance reports and internal HR reporting.
• Troubleshoot JobDiva issues as they arise.

Client Onboarding & International Operations

• Lead new client onboarding, including system setup, documentation, and coordination (5–10 hours per client depending on complexity).
• Support international setup, including follow‑up and coordination with global partners (approx. 3 hours/month; up to 20 hours when launching a new country).

Operational Support

• Assist with India commission processing.
• Manage certified mail, FedEx, filing, and general administrative tasks.
• Participate in recurring team meetings (approx. 16 hours/month).
• Provide support for special projects and operational improvements as needed.

Bookkeeping (Optional Based on Candidate Experience)

• General bookkeeping tasks
• QuickBooks Desktop Enterprise (for TPI)
• QuickBooks Online (subsidiary)
• Practice Management (subsidiary)

Required Skills & Qualifications:

• Bachelor’s in human resources.
• Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, formulas, data cleanup).
• Experience in payroll processing, billing, AR, or HR operations.
• High attention to detail and accuracy in a deadline‑driven environment.
• Ability to manage both recurring tasks and sporadic, time‑sensitive projects.
• Experience with ERP systems preferred.
• Strong communication skills and ability to work cross‑functionally with leadership.
• Bookkeeping experience is a plus but not required.

Ideal Candidate Profile:

• Thrives in a fast‑paced, high‑volume environment. Staffing Industry preferred.
• Comfortable juggling multiple responsibilities with shifting priorities.
• Proactive problem‑solver who can identify issues and implement solutions.
• Reliable, organized, and committed to maintaining high standards of accuracy.

• Responsible for maintaining, developing, and growing books of business through outbound calls, direct mail, telemarketing, e-mail, texts, and personal contact.
• Builds relationships with target guests through various systems and logs contacts in the designated CRM system.
• Handles and resolves guest inquires and addresses guest complaints in a timely, polite, and professional manner.
• Maintains high standards of courtesy, professionalism, and discretion in all communications to, about, or with customers including their arrangements and finances.
• Knowledgeable of all casino events, upcoming special events and promotions and entertainment across all Boyd Gaming properties.
• Must be familiar with all casino activities and exhibit expert knowledge of the Boyd Rewards loyalty program.
• Ensures guests are aware of events and supports execution through attendance and follow-up. Provides timely, accurate information.
• Effectively communicates department activities with other departments.
• Leverages property amenities/programs to targeted players.
• Arranges accommodations and amenities (i.e., shows, hotel, restaurant, and transportation, etc.).
• Provides complimentary items according to established guidelines and sound business practices.
• Utilizes casino systems for the purpose of tracking complimentary items to qualified guests based on comping guidelines.
• Responsible for itinerary fulfillment and making sure guest satisfaction is a priority.
• Collaborates with workgroups and all support departments to ensure player satisfaction.
• Follows up with guests after visits to ensure satisfaction and resolve any concerns.
• Work with internal teams to troubleshoot issues with online bookings and player account management.
• Identifies methods to increase efficiencies. Quickly identifies problems and works towards creative solutions to improve service and the overall guest experience.
• Responsible for maintaining goodwill with all guests.
• Maintains confidentially of all players accounts.
• Maintains security and confidentiality of files, records, and lists.
• Works with team members to achieve common goals.
• Complies with state and local regulatory requirements.
• Perform other incidental and related duties as requested and assigned.
• Performs other duties as assigned by management
  
  

• BS in Business or Marketing preferred; significant recent and relevant work experience may be substituted
  
  

• 2 years prior experience with casino and hotel, customer service, host or VIP guest experience
• Highly proficient with Microsoft Office
• CRM experience
• Comfortable selling and building relationship via verbal and written communications including email and text messaging
• Strong attention to detail, ability to identify critical issues and opportunities, evaluate options and suggest solutions
  
  

• Must be able to handle multiple projects and meet deadlines in a fast-paced environment
• Must be resourceful, organized and detail-oriented
• Must demonstrate ability to concentrate, analyze, and resolve complex problems
• Ability to complete assigned duties and responsibilities within timeframes provided.
• Excellent verbal and written communication skills.
• Must respond quickly and effectively to changing business environment.
• Compliance with Internal Controls and policies as required
• Flexible working days and hours required
  
  

At MoodysNWC, we’re looking for a proactive, adaptable, and highly organized Operations Specialist who thrives on keeping people, processes, and priorities moving. You’ll own the details, support the big picture, and make sure nothing slips through the cracks in our fast-paced consulting environment.

This is a hybrid role based in Bellevue, WA, requiring a minimum of 3 in-office days per week. The Operations Specialistwill report to the HR & Operations Manager.

What You’ll Own

Operations & Office Management

• You’re the hub of logistics and daily operations.
• Manage office supplies, mail, and IT equipment inventory
• Ensure new hires are fully set up before Day 1 with laptops, workspace, system access, and welcome materials
• Run new hire orientation to ensure a smooth onboarding experience
• Coordinate conference room bookings and in-office schedules
• Manage the operations inbox—triage requests and direct them appropriately
• Track recurring internal tasks and deadlines, helping leadership stay on top of what’s next
• Compile and share a regular report of upcoming deliverables, deadlines, and operational tasks with the leadership team to support visibility and accountability
• Attend key internal meetings and take/distribute notes and action items
• Plan and coordinate internal events, team offsites, and client appreciation efforts
• Support travel booking and logistics for senior leaders
• Coordinate with vendors and manage basic service relationships
• Handle administrative tasks such as filing, document prep, and collecting signatures

People & HR Support

• You’ll help maintain the systems and culture that keep our team thriving.
• Maintain accurate employee records and documentation
• Support benefits administration and respond to employee policy questions
• Assist with onboarding and offboarding logistics
• Support internal engagement initiatives and team-building efforts

Client & Financial Operations Support

• You’ll help ensure our client operations and internal workflows stay tight and organized.
• Track deliverables and milestone dates across client engagements
• Support invoice coordination, expense tracking, and financial documentation in collaboration with the finance team
• Prepare light internal reports and status updates when needed

Executive & Calendar Support

• You’ll be a steady hand behind the scenes.
• Schedule meetings and coordinate calendars for senior leaders
• Prepare agendas, materials, and follow-ups for key internal meetings
• Various tasks as assigned to support the leadership team

You’ll Thrive Here If You…

• Have a strong sense of ownership and initiative—you notice problems before they become problems
• Communicate clearly and know how to manage up
• Are comfortable juggling multiple responsibilities and shifting priorities
• Have a sharp eye for detail but can also think a few steps ahead
• Enjoy being helpful and creating order in fast-paced environments

Qualifications

• 5–7 years of experience in operations, client management, HR, office coordination, or administrative support
• Strong written and verbal communication skills
• Tech-savvy and a fast learner; proficient in Microsoft Office and GSuite
• Discretion and professionalism in handling confidential information
• Bonus: experience working in consulting, professional services, or startup environments

Perks & Benefits

• Benefits: Full medical, dental, and vision coverage, PTO accrual – up to 40 hours per year.
• Hybrid schedule (minimum 3 in-office days per week), standard working hours (i.e., 8 am – 5pm PST, with necessity to flex hours up/down based on business need)
• Variety, visibility, and opportunity to grow with the company

About us:

Moodys NWC is a result-driven management consulting firm headquartered in the Seattle metropolitan area. We specialize in best-fit consulting based on client needs, with a focus on all aspects of digital product management. We have an active role that we are looking to assist our premier client with and are looking for an experienced consultant with the right set of values. For us, personality fit is paramount. We are looking for self-starters who are experienced but flexible in their approach and have a customer-focused outlook. Our consultants go above and beyond, focus on the end goal, and do what it takes to deliver the desired results. If you are someone who fits the above job description, then please look at the specific opportunity and let us know why you are a good fit for Moodys NWC.

Our compensation reflects the cost of labor across several US geographic markets. The salary for this position ranges from $60k/yr in our lowest geographic market up to $75k/yr in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Other forms of compensation are offered in the form of medical, vision, and dental benefits. Moodys NWC believes in a culture of diversity, acceptance, and belonging.

We are committed to being an equal opportunity employer and hiring without discrimination, including based on race, color, creed, national origin, sex, marital status, age, sexual orientation, gender identity, disability, medical status, or veteran status. Moodys NWC complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please submit a contact form here: , Equity & Inclusion

MoodysNWC is an equal opportunity employer. We believe diversity drives innovation, and we are committed to creating a workplace where everyone feels seen, heard, and supported.

• If staying organized, checking off to-do lists, building systems and managing complex logistics are your ideas of fun…
• If you enjoy helping leaders operate at their highest level while also keeping an office and team running smoothly…
• If you are an intuitive, detail-oriented self-starter who desires to leverage your skills in a high impact role supporting a team on a mission to help transform health care…
• We want to talk to you.

CURA Strategies, a fast-growing, award-winning health care communications and public affairs agency, is seeking a highly organized, proactive Executive Assistant and Office Manager who can support senior leadership while also managing the operational details that keep the office and team running smoothly. The right candidate anticipates needs before they arise, thrives in a fast-paced environment, and enjoys solving logistical challenges that allow others to focus on delivering excellent client service. CURA has been awarded a best place to work in Washington, D.C., with high employee engagement marked by a friendly, collaborative, mission-driven culture, leadership and financial transparency.

POSITION OVERVIEW

This is a full-time role supporting CURA’s CEO and members of the executive team. The Executive Assistant will serve as a key operational partner to leadership—ensuring calendars, communications, travel, expenses, office logistics and events are coordinated efficiently and professionally.

This role requires strong organizational skills, excellent communication and the ability to manage multiple moving parts simultaneously while maintaining a high level of discretion and professionalism. The position is based in the Washington, D.C. area and requires coming into our office in Arlington, VA, 5 days a week, however, not all working hours need to be in office. We can be flexible on actual work hours and are open to accommodating parents who are working around schedules involving school-aged children.

RESPONSIBILITIES

The Executive Assistant will provide high-level administrative support to CURA leadership while also managing key operational logistics for the office and team. Responsibilities include:

• Manage complex executive calendars, coordinating meetings across internal teams, clients, partners and external stakeholders while ensuring priorities are reflected in leadership schedules.
• Email inbox management including monitoring, prioritizing and flagging incoming emails, responding to routine emails when appropriate or drafting responses for executive review; tracking email follow-ups to ensure important conversations and requests do not fall through the cracks; organizing inbox folders and labels to keep communication streamlined.
• Plan and manage executive and team members’ travel, including flights, hotels, itineraries and logistics for conferences, client meetings and advocacy events.
• Support financial and operational processes, including executive and event expense tracking, receipt management, time entry and monitoring project or event budgets.
• Oversee core office operations, including office vendor coordination, office supplies, mail and shipments, and general office organization.
• Plan and execute internal events and retreats, including team meetings, offsites, and cultural events, ensuring seamless logistics and coordination.
• Support conference and external event participation, including registrations, sponsorship logistics, materials coordination and scheduling meetings with partners and prospective clients.

QUALIFICATIONS

• Bachelor’s degree required.
• At least 5 years supporting senior executives or working in an executive assistant, operations or administrative role.
• Exceptional organizational and operational skills, with the ability to manage complex calendars, logistics, documents and competing priorities with precision.
• Outstanding communication skills, both written and verbal, with the ability to represent executives professionally and coordinate across internal teams and external partners.
• Proactive and anticipatory mindset, able to stay several steps ahead of leadership by identifying needs, solving problems independently and removing operational friction.
• High degree of discretion and professionalism, with experience handling confidential information and sensitive communications.
• Technologically fluent and resourceful, comfortable learning new systems and leveraging tools such as Slack, Zoom, Box, ChatGPT, Harvest and Microsoft Office to keep work organized and moving efficiently.
• Must have access to a car and ability to bend, reach and lift boxes and office supplies up to 30 lbs.

WHAT WE OFFER

• Unlimited PTO after one year of employment
• Weekly free lunches (plus lots of free snacks and drinks in the office)
• Robust health benefits program
• 401K with company match
• Company outings and social gatherings
• Professional learning and development opportunities
• Paid maternity/paternity leave
• Transportation and mobile stipends

MORE ABOUT CURA

Our name, CURA – Latin for care, concern, and attention to others – exemplifies our mission: to work with clients to transform the health care system and improve lives. Whether our client is a business, a nonprofit or a government agency, we believe that taking transformative action to improve people’s lives is always the winning strategy. Our culture is built on a love for transforming health care through integrated communications, a desire to proactively serve and contribute, and strong partnership with our clients to deliver results.

Led by a bipartisan team of DC communications veterans, our approach has received considerable notice from industry peers. Since its launch in 2016, the company has received numerous awards and recognition, including:

• Washington Business Journal, Best Places to Work (2025 & 2026)
• PRovoke Media, North American Boutique Agency of the Year (2023)
• PRWeek, Outstanding Boutique Agency of the Year, Finalist (2023)
• PR News, Top Places to Work in PR (2020)
• PRovoke Media’s Global and North American New Agency of the Year (2018)

TRAITS WE ADMIRE IN OUR TEAM MEMBERS

• A passion for improving health care and driving smart creative campaigns to achieve transformational change
• Results-focused approach, and the ability to work closely with senior members of the team to manage and execute a campaign to success
• A leader with a proactive, positive attitude toward client service and team management.
• Responsive, dependable and accountable to team members and clients, and willing to do whatever it takes to get the job done—someone who doesn’t take no for an answer
• Enthusiasm about the unlimited growth opportunities that come with being a member of a fast-growing start-up firm and wants to stay for the long-term
• Mission-minded and excited to join the CURA family, which works hard to do good work (and has fun doing it)
• Not shy in sharing bold opinions, but respectful of the bipartisan nature of our firm

Equal opportunity

We provide equal consideration for all applicants regardless of race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status, or disability. In a recent blinded survey, 100% of employees strongly agreed that everyone at CURA is treated fairly across differences.

Job Title: Data Examiner II

Location: Phoenix, AZ 85021

Hours/Week: 50

Shift: Day (8:00 AM – 5:00 PM)

Minimum Education Level: High School

Career Level: Entry Level

Onsite Requirement: Yes, local candidates only

Travel Required: No

Security Clearance: Yes (background check and drug screening via HireRight)

Position Overview

The Data Examiner II is responsible for reviewing, processing, and validating documents and data within systems such as FAA’s Document Management System (OnBase) and HEAPlus. The role involves ensuring data integrity, proper indexing, and timely reporting while maintaining compliance with office policies and procedures. Candidates must be local, able to attend in-person interviews within a week, and start within two weeks of an offer.

Key Responsibilities

• Review and process documents/applications for accuracy and completeness.
• Prepare eligibility documents, bar-code, scan, index, and upload documents into OnBase and HEAPlus systems.
• Validate scanned documents and ensure correct indexing into eligibility types.
• Send appropriate notices and emails; correct addresses in the system.
• Document and validate returned mail, sort and prep mail for scanning, and refer items to appropriate personnel.
• Follow administration and office/unit guidelines; may require translation or bilingual services.
• Compile data and complete reports accurately and timely.
• Adapt to changing environments, technologies, and priorities.
• Multi-task, prioritize work, and maintain organizational efficiency.

Required Skills

• Good listening, oral, and written communication skills.
• Ability to establish and maintain effective working relationships.
• Effective time management and organizational skills.
• Accurate data compilation and timely report generation.
• Ability to adapt to changing environments and new technologies.
• Multi-tasking and prioritization skills.

Preferred Skills

• Proficiency in computer software programs: Microsoft Word, Excel, Google Workspace.
• Experience with operation of terminal computers to input data and review case records.
• Familiarity with office practices and procedures.

ABOUT JEREMIAH PROGRAM

Jeremiah Program (JP) is a national organization whose mission is to disrupt the cycle of poverty for single mothers and their children, two generations at a time. By investing simultaneously in a mother’s vision for her personal and professional goals and the education of her children, she simultaneously reauthors her family’s outcome as well her community’s - proof points matter. In 2025, JP actively served over 2,000 moms and children across nine cities in Austin, TX; Baltimore, MD; Boston, MA; Brooklyn, NY; Fargo, ND-Moorhead, MN; Las Vegas, NV; Minneapolis, MN; Rochester, MN; and St. Paul, MN. Learn more about JP at .

POSITION SUMMARY

The Operations Manager serves as a pivotal partner to the Executive Director, taking charge of the day-to-day operations of campus offices and facilities. This role ensures that employees have an optimal work environment and families experience a safe and welcoming living environment. The incumbent plays a vital role in fostering a positive and inclusive campus culture by collaborating with campus and support team leaders, identifying potential challenges, and upholding the organization's mission. Administrative support to the Executive Director and campus leaders is also a key responsibility for this role.

PRIMARY RESPONSIBILITIES

Campus Operational Leadership

• Develop and implement effective campus office operations and procedures, adapting to changing priorities while working closely with relevant leaders.
• Maintain a keen awareness of operations, providing insights and recommendations to enhance efficiency, optimize the operational budget, and cultivate a cohesive team culture.
• Manage the procurement and maintenance of office equipment, including coordination with vendors, troubleshooting assistance for staff, and ensuring proper usage.
• Keep track of the campus calendar, schedule meetings, and facilitate team events to promote collaboration and engagement.
• Establish and maintain comprehensive databases and filing systems, encompassing office resources and vendor contacts.
• Collaborate with Paramark, the property management company, to oversee local facility needs, guaranteeing clean and well-maintained spaces.
• Anticipate supply needs and manage inventory, aligning with scheduled campus activities to ensure seamless operations.
• Manage incoming calls and correspondence and provide shipping and mailing support for staff.
• Work closely with the finance team to oversee local accounting tasks, such as deposits and check requests, while serving as a point of contact for accounting inquiries.
• Collaborate with IT leadership and designated vendors to address campus and staff hardware, software, and network requirements.
• Act as the main point of contact for onboarding new hires, executing talent and culture initiatives locally, and managing other staff-related matters in partnership with the campus hiring manager and HR.

Partner to the Executive Director

• Champion a positive and inclusive team culture and campus environment, working closely with the Executive Director and campus leaders.
• Offer valuable insights and recommendations to the Executive Director for enhancing the staff, family, and stakeholder experience.
• Collaborate on processing, documentation, and special projects, presentations, and training initiatives that involve administrative functions, aligned with Development and Finance.
• Act as a liaison between property management and the campus, efficiently addressing resident concerns and troubleshooting issues as they arise.
• Other Duties as Assigned: This job description provides a comprehensive overview of the role's responsibilities, but it's important to note that duties, responsibilities, and activities may evolve with or without prior notice.

Requirements

The Operations Manager must believe in and be a passionate advocate for JP’s mission. A strong applicant will possess these qualifications:

• Minimum 4 years of operational and office management experience, preferably in a nonprofit organization.
• A Bachelor’s degree in administration, business, or related field preferred
• Self-motivated with excellent organizational skills and the ability to successfully juggle multiple priorities.
• Excellent communication and relationship-building skills with a strong focus on building an inclusive and positive environment. Must be able to build trust and interact with employees at all levels and individuals of diverse backgrounds.
• Agile and resourceful problem solver with a solutions-over-obstacles approach.
• Excellent judgement and discretion in handling confidential and sensitive information.
• Proficiency with Microsoft Office tools, including Outlook, PowerPoint, Excel and Word, and facility for basic technical troubleshooting.
• Strong interest in 2-generation mission with the motivation to become an organizational ambassador

Salary & Benefits

Salaries for people entering this role typically fall between $51,000 and $60,000 commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer medical, dental, vision, and supplemental benefits as well as retirement plans and a generous paid time off package.

This is a temporary position. The FLEX Manager, Credit Card Acquisitions, will support the U.S. Credit Card team to grow Chase cobranded credit cards, by coordinating and executing marketing campaign launches and calendars across Marriott digital channels, including website, mobile, email, paid media, and hotel properties. This role will collaborate closely and frequently with internal stakeholders, bank partners, and external agencies to optimize campaign performance and reach credit card sign-up goals. This position reports to the Sr. Director of Card Acquisitions.

Education and Experience Required

• Bachelor's degree in Marketing, Business, Hospitality or related field; or equivalent experience.
• 2+ years of professional experience
• Strong project management skills and exceptional attention to detail
• Excellent written and verbal communication skills

Experience Preferred

• Background in consumer marketing and campaign execution
• Experience with cross-functional teams, complex organizations and high-impact projects
• Strong relationship management skills (experience working with external partners is a plus)
• Ability to work independently while maintaining a team-first mindset, contributing effectively to both individual tasks and collaborative goals

Execute Marketing Campaigns for Chase Cobrand Credit Cards

• Support acquisitions marketing efforts for Chase cobrand credit cards, across internal and external channels, including web, mobile, e-mail, paid media, advertising, Direct Mail, PR and on property
• Develop marketing briefs utilizing Adobe Workfront and manage campaign calendars and deliverable due dates
• Manage ad-hoc marketing projects as needed, including supporting new card launches or card enhancements
• Coordinate and collaborate with external bank partner, agencies, and internal stakeholders, to execute marketing strategy and initiative prioritization
• Track performance of key initiatives and maintain reporting

Technology and Capabilities Innovations

• Support technology innovations that improve efficiency and customer experience and engagement
• Work with internal teams, agencies and bank partners to coordinate and execute ongoing testing roadmap
• Support digital placement optimizations and expansion, throughout the customer journey
• Manage creative timelines and bank approvals
• Coordinate audience targeting efforts with internal stakeholders
• Partner with internal stakeholders to maintain offer setups, determine priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule
• Monitor and evaluate competitive landscape, emerging technologies and market movement

Media / Advertising / PR

• Support awareness and acquisitions marketing efforts, executing multi-million dollar marketing plan
• Coordinate media and PR roadmap and manage calendar deliverables
• Assist in creative development and work with internal teams, bank partners, and agencies to coordinate creative logistics, reviews, and deployment

Additional Responsibilities

• Monitor, evaluate, and ensure flawless end-to-end customer experience across multiple channels and touchpoints using Adobe Analytics and internal reporting
• Leverage customer insights to inform and optimize program messaging and refine customer experience
• Monitor and evaluate competitive landscape, industry trends, developments including those in payments, credit cards, emerging technology, and loyalty marketing
• Inform and/or update leaders on relevant information in a timely manner
• Manage time effectively and present ideas, expectations and information in a clear and persuasive manner

Use problem solving methodology for decision making

The pay range for this position is $44.90 to $57.93 per hour.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Culver's is looking for new True Blue Crew Members!

As a Culver's True Blue Crew member you will have the opportunity to work with a positive team, focused on providing a place to grow, learn and develop.

Assistant Manager

Reports to General Manager

Essential Functions

• Ensures that the Culver's mission of \"every guest who chooses Culver's leaves happy,\" is upheld every shift, every day.
• Leads shifts to ensure quality product and prompt guest service.
• Ensures guests receive quality products in five minutes or less for in house orders and four minutes or less for drive thru orders.
• Maintains excellence in guest relations including follow up on guest comment cards promptly and effectively.
• Ensures active and ongoing community partnerships.
• Demonstrates positive and effective role modeling for all team members through appearance and attitude.
• Provides ongoing training, development and coaching to efficiently lead team.
• Performs quarterly performance appraisals of team members.
• Ensures training and demonstration of food safety using Culver's Food Safety Plan.
• Routinely monitors and coaches team on safety best practices related to the Culver's hazard communication program and workplace safety.
• Recruits, hires and terminates team members.
• Prepares the team schedule and daily deployment sheets based on forecasts and labor budget.
• Assists general manager with four team meetings per year to develop team and ensure consistency in system standards of quality and guest service are maintained.
• Ensures consistent uniform and appearance standards of team members.
• Ensures team education concerning current marketing and public relations information.
• Assists general manager to increase sales and net profit of the business.
• Prepares and reviews daily summary report and weekly operations report.
• Consistently ensures proper portion control for all menu items.
• Ensures equipment is effectively maintained and repaired.
• Ensures proper follow up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.
• Performs daily morning, afternoon and evening restaurant tours.
• Checks e-mail and extranet twice during each shift and responds as necessary.
• Follows up with Training Coordinator regarding training and implementation of new products and procedures to team members.
• Supervises the accurate completion of food inventory order using projections based on current restaurant sales.
• Ensures accurate completion of the Quality Control/Safe Food Checklist and Product Rotation Reports.
• Review food cost variance report to determine appropriate waste dollars and where improvements can be made.
• Reviews daily deployment sheet and adjusts to ensure team efficiency while maintaining labor costs.

Qualifications

• Education: High School Diploma or equivalent required.
• Experience: Previous leadership experience preferred this can be from ANY industry or background.
• Characteristics: Ability to lead, motivate and inspire others! Approaches work with a \"guest first\" attitude. Demonstrates an energetic, positive attitude that is contagious. A self-starter who effectively organizes work, communicates well and shows good judgement.
• Compensation: Up to $16 per hour - commensurate with qualifications and will reflect present market for a position of similar responsibilities.

Physical Abilities

• Stand constantly
• Walk constantly
• Sit occasionally
• Handling constantly
• Lift / carry 10 lbs or less constantly
• Lift / carry 11-20 lbs constantly
• Lift / carry 21-50 lbs frequently
• Lift / carry 51-100 lbs occasionally

Management Leadership Success Factors

• Communication: Verbal, written, presentations to others; communication up same level direct reports; inclusive, honest, direct, timely; clear, concise; confronts the brutal facts; delivers ideas for solutions with problems.
• Change Management: Taking initiative, supportive of change; reacts quickly and appropriate; sets a good example as a role model in accepting change, executing change initiatives and following through to insure changes are effective.
• Decision Making & Problem Solving: Uses judgment, common sense and sensitivity in addressing issues; gathers appropriate information and seeks input from cross functional team members; collaborates with others to insure that decisions are made with consideration for impact on others; makes timely and fair decisions; able to make tough decisions when necessary.
• Innovation, Creativity & Vision: Seeks new ways to improve efficiency, effectiveness, quality; achieves extra-ordinary results with ordinary resources.
• Planning (short and long term): Organized and able to establish priorities, required resources; delivers the desired results; manages multiple deadlines and priorities; insures that planning involves cross-functional team members to assess impact of deadlines and utilization of resources.
• Organizational Relationships: Builds effective relationships with both external (guests and vendors) and internal (team members) stakeholders, and between levels, teams and across functions. Supports and cooperates with other teams, negotiates and has the ability to influence others.
• Builds and sustains a high performance team: Selects the right people for the right job. Develops team members, provides training and development to support their success; empowers team members to make decisions while minimizing risks; provides measurable feedback in a timely manner; retains valuable talent and builds the effectiveness of the team as a whole. Plays like a champion
• Accountability: Walks the talk. Delivers results on time and at the quality level promised.

We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too!

• 8 hour shift
• 10 hour shift
• Weekend availability
• Monday to Friday
• Holidays
• Day shift
• Night shift
• Overtime

• Flexible schedule
• Referral program
• Employee discount
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.

Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.

Engagement and Development:

• Instills ChenMed values and behaviors
• Builds culture and strong engagement
• Promotes team member retention
• Provides clear onboarding expectations
• Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members

Operational Excellence:

• Consistently executes the core model and follows the Center Playbook procedures
• Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
• Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
• Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients

Scheduling Optimization:

• Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
• Top 40 and risk score 70+ patients scheduled at least bi-weekly
• IP/ER discharge follow-up scheduled immediately with daily follow-up
• Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed

• Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
• As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.

Front Desk Ambassador:

• Helping patients in and out of their vehicles
• Opening the door
• Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
• Engaging patients and Overall Patient Experience
• Mary's Cafe being up front and accessible to patients and always stocked

• Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed.
• Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.

• Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
• Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
• Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
• Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
• Troubleshoots Dashboard, phone, and computer issues.
• Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.

Other responsibilities may include:

• Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
• Cover various Front Desk tasks and duties in line with business needs
• Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
• Performs other duties as assigned and modified at manager's discretion.

• Strong business acumen and acuity
• Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
• Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
• Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
• Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
• Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
• Skilled in operating phones, personal computers, software and other basic IT systems
• Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
• Spoken and written fluency in English

• High school diploma or GED equivalent required
• Ability to lead and coach teams to drive positive outcomes and excellence
• Some college coursework preferred
• A minimum of 3 years' work experience in a medical facility required
• BLS for Healthcare Providers certification desired

Pay Range: $19.6 - $27.99 Hourly

Employee Benefits

LHH is working with a respected law firm to identify a skilled Trust & Estates / Corporate Legal Secretary to provide comprehensive administrative and legal support to attorneys in both the Trusts & Estates and Corporate practice groups. This role is ideal for a detail‐oriented legal professional who enjoys supporting transactional practices and managing multiple priorities in a professional office environment.

The Trust & Estates / Corporate Legal Secretary provides high‐level administrative and legal support to attorneys by assisting with document preparation, client communications, calendaring, and matter management across trust & estate planning and corporate matters.

Essential Job Duties:

• Support trust & estates, corporate, and general transactional matters, including drafting, proofreading, and finalizing legal documents, correspondence, engagement letters, and governance materials
• Assist with the preparation, organization, and meticulous proofreading of estate planning documents, including wills, trusts, powers of attorney, health care directives, and related instruments
• Support preparation of corporate documents such as agreements, bylaws, and capitalization tables
• Draft document "shells" and locate sample documents within the firm's document management system
• Troubleshoot and correct formatting issues in legal documents
• Maintain client files in both electronic and hard‐copy formats and prepare new matter documentation
• Open new matters for assigned attorneys, including preparation of file opening forms
• Manage attorney calendars, deadlines, and meeting scheduling (virtual and in‐person)
• Track and manage attorney CLE records
• Prepare and submit expense reports; track and revise attorney time entries; assist with invoicing coordination
• Manage correspondence with clients and outside counsel
• Notify attorneys of incoming mail and packages
• Coordinate workflow and prioritize assignments to ensure deadlines are consistently met
• Arrange attorney travel and reservations as needed
• Reserve conference rooms, arrange equipment, and coordinate catering for meetings

Qualifications & Requirements:

• Minimum 3+ years of law firm experience as a legal secretary or paralegal; trust & estates experience strongly preferred
• Bachelor's degree preferred
• Advanced proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and NetDocuments
• Exceptional organizational skills with strong attention to detail and the ability to manage multiple priorities
• Strong interpersonal skills with the ability to build effective working relationships with attorneys, staff, and clients
• Excellent written and verbal communication skills
• High level of professionalism and discretion; ability to maintain confidentiality at all times
• Strong judgment and common‐sense problem‐solving abilities
• Ability to handle routine responsibilities while navigating sensitive or complex assignments
• Flexibility to work overtime as needed
• Consistent punctuality and dependable attendance
• Notary Public status strongly preferred

Location: Westlake Village, CA — 100% onsite

Pay: This posting is a representative sample of the types of roles we typically place with our clients. Depending on the specific client, location, and role, the salary range is estimated to be $60,000 to $80,000 annual salary and benefits may include medical, dental, vision, and 401k plans.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance