Randstad Number Jobs in Usa
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Join our Advanced Technology team at our Melville innovation hub as an Associate Scientist. In this role, you will contribute to the cutting-edge screening of new ingredients and biological complexes. You will be part of a team dedicated to generating the high-quality data that powers our product claims and clinical benefits, working in a fast-paced environment that values scientific curiosity and collaborative excellence.
Responsibilities
- Maintain and prepare skin cell lines and other various cell types for critical biological testing.
- Perform bench-top experiments and analytical measurements to screen new ingredients for biological activity.
- Conduct both laboratory and information-based research to support key scientific platforms and ingredient portfolios.
- Ensure the maintenance and operation of laboratory equipment
What You'll Bring
- Bachelor's degree in Biology, Bioengineering, Biochemistry, or a closely related scientific field.
- Hands-on experience with cell culture and standard biological assays in either an academic or professional research setting.
- Prior experience specifically working with skin cells or dermatological research. (Preferred)
Compensation and Benefits for you
- Pay Rate: $30.00/hr.
- Schedule: Standard business hours (Monday–Friday, 8:30 AM – 5:00 PM) providing a consistent 40-hour work week.
- Environment: Work at our premier R&D facility in Melville, NY, alongside leading experts in the cosmetics and skincare industry.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact .
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Patient Service Coordinator/Administrative Coordinator (Surgical Specialties)
Location: Newton, MA (Fully On-site)
Type: Temp-to-Perm (6-month initial contract)
Schedule: Monday – Friday, 8:00 AM – 4:30 PM (40 hours/week)
Pay Rate: $20.00 – $25.00 per hour (commensurate with experience).
About the Role
We are is seeking a professional, high-energy Administrative Coordinator to serve as the face of our Surgical Specialties department. Operating at the front desk, you will be the primary point of contact for patients, ensuring a seamless experience from check-in to clinical scheduling.
As a member of the network, you will play a vital role in a community-focused environment backed by the resources of world-class medical institutions.
Key Responsibilities
- Patient Coordination: Act as the department "gatekeeper," managing front-desk check-ins and welcoming patients with empathy and professionalism.
- Clinical Scheduling: Manage complex appointment scheduling for surgeons and specialists using Epic.
- Communication: Handle high-volume phone lines, screen inquiries, manage voicemails, and relay urgent messages to clinical staff.
- Administrative Support: Manage referrals, verify health insurance coverage, and collect patient co-payments.
- Records Management: Organize and maintain accurate, confidential patient records and departmental logs.
Qualifications
- Education: High School Diploma or equivalent required; Associate’s degree preferred.
- Experience: * Minimum of 2 years in a medical office environment preferred.
- Must Have: Previous front-desk or customer service experience in a healthcare setting.
- Preferred: Experience specifically supporting surgeons or clinical scheduling.
- Technical Skills: * Epic EMR experience is highly preferred (specifically for scheduling and co-pay collection).
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Soft Skills: Ability to multi-task in a high-volume outpatient setting, strong organizational skills, and a "patient-first" attitude.
Compensation & Benefits
- Pay Rate: $20.00 – $25.00 per hour (commensurate with experience).
- Permanent Conversion: Potential for permanent placement with a salary range of $51,000 – $60,000 upon conversion.
- Perks: On-site parking available (one-time $15 registration fee).
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Randstad is recruiting an Associate General Counsel for a manufacturing company in North Las Vegas. This executive role serves as the primary legal architect and strategic advisor, focusing on balancing global compliance with business growth. Compensation $185,000 - $200,000+, 20% bonus.
Multi-State Regulatory Compliance
- Monitor & ensure compliance with varying state laws regarding employment, environmental regulations &product liability
- Oversee workplace safety legalities (OSHA) & environmental impact standards (EPA) across all jurisdictions
- Develop & implement internal governance policies to mitigate operational & financial risk
Commercial Contracts
- Draft, review & negotiate high-value agreements, including equipment leases, raw material procurement & distribution contracts for multi-state manufacturing operations
- Manage international trade compliance and logistics-related legalities
- Manages the legal lifecycle of major accounts negotiating MSAs and SLAs with global retail leaders to drive revenue while safeguarding against liability
Corporate Governance
- Maintain corporate records, resolutions & ensuring adherence to bylaws
- Advise on legal aspects of financing, business structures & legal entities
- Serve as the lead legal advisor on major business transactions, M&A, divestitures & plant expansions
- Serve as the primary Corporate Secretary to the Board of Directors, orchestrating the preparation of materials, managing resolutions & providing expert guidance on fiduciary duties & corporate bylaws
Labor & Employment
- Partner with HR to navigate complex multi-state labor laws, including wage/hour laws, non-compete agreements, and workers' compensation.
Litigation & External Counsel Management
- Oversee all pending litigation (labor disputes, contract breaches, etc.)
- Manage the selection, retention & evaluation of outside counsel, ensuring cost-effectiveness & specialized expertise.
Randstad is presently conducting a search for a Sr. Financial Reporting Analyst for a well-established, progressive, and rapidly growing healthcare organization. Organization offers competitive benefits, opportunities for professional development, collaborative working enviornment, and top-notch leadership. The role will report to the VP, Finance.
The BI Analyst is responsible for delivering accurate, timely, and standardized
workforce and productivity reporting to finance, operations, and executive leadership. This role serves as the primary owner of SQL based data queries and report production, translating workforce data into clear Excel outputs and dashboards that support operational and financial decision making. This position focuses on descriptive and diagnostic reporting, not predictive modeling or data science.
This role provides foundational workforce reporting infrastructure, improves turnaround time for
leadership insights, and ensures advanced analytics resources are focused on higher value strategic work rather than routine reporting.
Required Qualifications
- Bachelor’s degree in Analytics, Finance, Information Systems, Statistics, or related field
- 5 + years of relative experience
- Demonstrated experience writing SQL queries against relational databases.
- Advanced proficiency in Microsoft Excel (pivot tables, formulas, data validation).
- Experience producing operational or workforce reports for business leaders.
- Experience with Power BI, Tableau, or SSRS.
For immediate and confidential consideration, please email resume to Chip Doshi,
Your Next Career Move Starts Here!
Randstad, in partnership with our client, is looking for a dedicated QC Equipment Technician to join a world-class team in the biopharmaceutical space. If you are passionate about technical precision and want to work in an environment that values growth, collaboration, and innovation, we want to meet you!
The Quick Details
- Location: Primarily Marlborough, MA (with occasional travel to Norwood, MA).
- Schedule: Day Shift, Monday – Friday (Enjoy your weekends!).
- Pay Rate: $38.00 per hour.
- Role Type: 6-Month Contract.
- The Vibe: High-energy, supportive, and focused on cutting-edge science.
Why You’ll Love This Role
You aren’t just "fixing machines"—you are the backbone of a laboratory that creates life-changing therapies. You’ll work independently, manage your own timelines, and act as the go-to expert for equipment lifecycle management. We pride ourselves on a culture that is warm, inviting, and deeply committed to excellence.
What You’ll Do
- Keep Science Moving: Manage the "lifecycle" of lab assets—from bringing new equipment in (IOPQ) to maintenance and eventual decommissioning.
- Problem Solve: Investigate equipment failures and perform hands-on, non-invasive repairs (like changing capillaries or flow cells on UHPLC systems).
- Coordinate & Connect: Act as the primary point of contact for vendors and internal teams (Facilities, Metrology, and QC) to minimize downtime.
- Quality First: Ensure all documentation meets cGMP and data integrity standards while authoring SOPs and managing change controls.
- Stay Organized: Maintain inventory for consumables and ensure the lab is always audit-ready.
What You Bring to the Table
- Education: A Bachelor’s degree (BS) in a relevant scientific discipline.
- Experience: At least 5 years of professional experience (or 3+ years specifically in a GMP QC laboratory setting).
- Technical Savvy: A strong foundation in laboratory equipment calibration, troubleshooting, and maintenance.
- Mindset: You are self-motivated, organized, and thrive in a fast-paced environment where your work directly impacts patient safety.
Ready to make an impact? If you’re looking for a workplace where your technical skills are celebrated and your growth is supported, apply today!
Senior Data Analyst: The "Storyteller" of Product Development
Location: Framingham, MA (Hybrid – 2 days in-office)
Type: 3–6 Month Contract (Potential for Extension or Conversion)
Pay Range: $39.00 - $44.00/hr
The Opportunity
You will join a Fortune 100 global retail innovator known for delivering high-quality brands and fashion at incredible value. Within our Product Development (PD) division, we don't just follow trends—we create the infrastructure that brings them to life.
We are looking for a Senior Financial Analyst who does more than just move data. We need a strategic partner who can translate complex financial metrics into insights that drive the future of our Apparel, Home, and Accessories businesses. This is a high-visibility role where you will work directly with VP and EVP leadership to shape the story behind the numbers.
The Mission
You will join a high-performing Reporting & Finance team during a pivotal digital transformation. Your mission is two-fold:
- Maintain Excellence: Own the Quarter-Close process and manage critical trackers for tariffs, cost savings, and planned vs. actuals.
- Drive Evolution: Lead the charge in transitioning our reporting from static cycles to a streamlined, month-end cadence powered by Power BI automation.
What You’ll Do
- Narrate the Numbers: Present financial insights to executive leadership, effectively "telling the story" behind the data to support global sourcing and pricing decisions.
- Modernize Reporting: Act as the architect for our transition to interactive Power BI dashboards, moving away from manual workflows toward scalable automation.
- Strategic Modeling: Build "what-if" scenarios and financial models to navigate budgeting, headcount, and global market shifts.
- Cross-Functional Collaboration: Serve as the financial bridge between Sourcing, IT, Merchandising, and Corporate Finance teams.
- Process Engineering: Evaluate current tools, identify bottlenecks, and document standardized workflows via SOPs and flow charts.
Who You Are
- The Analyst: 5–7 years of experience in finance, reporting, or operations with a strong grasp of the retail or product lifecycle.
- The Power User: You are an Excel Expert (Power Query is a preferred) and highly proficient in Power BI. You can independently design, build, and maintain complex data models.
- The Communicator: You don't just deliver reports; you provide context. You excel at explaining complex financial concepts to non-financial creative and product teams.
- The Efficiency Expert: You have a passion for "continuous improvement." You enjoy taking a messy process and turning it into a streamlined, automated tool.
- The Local: You are able to collaborate in-person at our Framingham campus 2 days a week.
Why Join This Team?
- This role offers a front-row seat to the global product lifecycle of one of the world's most successful retailers. While this is a contract position, we are looking for a high-performer who wants to make a lasting impact on our financial reporting architecture.
Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.
Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.
We are building a pipeline of talented individuals for our Retail Sales Team at Sleep Number to support our future workforce needs. Our Sales Professionals are passionate about our products, have a knack in connecting with customers, and have an entrepreneurial sales driving spirit. If you consider yourself self-motivated, a knowledge seeker, and thrive in a team-oriented environment, we encourage you to apply!
While we may not have an immediate opening, by applying, your application will be reviewed and we'll reach out to you as future roles open that are aligned with your skills and interests. Please refrain from reaching out to our stores directly.
What To Expect- Deliver a world-class customer experience by identifying unique sleep needs and guiding customers to Sleep Number products.
- Leverage an entrepreneurial spirit to grow sales through Sleep Number's proven sales process, engage in proactive customer outreach, follow up on warm leads, and execute outbound sales initiatives via phone, text, and email communications.
- You can expect career growth opportunities through on-the-job training and development programs.
- Exceptional presentation and interpersonal skills; ability to connect with diverse customers in a consultative environment.
- Demonstrated ability to work independently with minimal supervision while effectively collaborating with a team to achieve shared goals and deliver results.
- Ability to work a schedule reflecting the needs and patterns of store hours, including evenings and weekends (Friday-Sunday).
- Minimum of a H.S. diploma or equivalent required.
- Guaranteed base pay, plus uncapped commissions, and monthly bonus incentives, driven by a pay-for-performance compensation plan that rewards your success through unlimited earning potential.
- Gift of Sleep: receive a FREE Sleep Number bed
This posting is open to our store locations in:
- California: Thousand Oaks, Canoga Park, Santa Monica, Oxnard, Santa Clara, Fremont, Gilroy, Daly City, Valencia, Monterey, San Jose, San Luis Obispo, Studio City
- Hawaii: Kapolei, Kahului
Hourly Pay Range: $16.75 -$19.00
Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.
By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a 401(k) Plan, paid time off, and much more.
Safety is a top priority for Sleep Number supporting customers and team members wellbeing. We are committed to maintaining a safe and healthy work environment for all team members that are consistent with CDC guidelines, U.S. Department of Labor's Occupational Safety and Health Administration (OSHA), and state/local laws.
Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.
It is Sleep Number's policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.
Organized Power In Numbers (OPIN) works at the intersection of worker power and modern digital and data-driven organizing to help our movements reach millions of people, invite them into movement, and level up campaigns that win for workers, their families, and their communities. We utilize online and offline base building and organizing strategies, comprehensive campaigns, strategic litigation and communications, and policy advocacy to win concrete demands that improve the conditions of workers’ lives and promote civic engagement at the local, state, and national levels. In addition to running our own campaigns, we act as a public utility to power the campaigns and outreach efforts of others, supporting partners with lead generation, campaign strategy, and the implementation of outreach and organizing.
OPIN is a national organization and travel is required for all employees including for remote and regional positions.
Our ideal Staff Attorney is a goal-driven, detail-oriented, problem solver who is committed to working collaboratively and respectfully with organizers and members to develop shared strategies that support worker power. They will ideally have experience representing low-wage immigrants in detention and deportation defense, and a willingness to learn new areas of law to support campaign and policy work. They will also be based in the Sunbelt, or willing to relocate, and demonstrate an ability to achieve results in a fast-paced and dynamic environment while balancing short- and long-term organizational and legal priorities.
Title: Staff Attorney
Reports to: Legal Director
Key Relationships: Executive Director, Campaign Director, Campaign Managers, Field Organizers
Location: Hybrid Remote, based in a Sunbelt State, strong preference for candidates based in New Mexico, Arizona, Texas, or North Carolina
Compensation: $75,000-$80,000 annually, depending on experience
Essential Responsibilities
- Represent a small volume of non-US citizens in deportation defense, or affirmative applications for immigration relief (case selection driven by organizing and campaign priorities)
- Provide remote and in-person immigration consultations and screenings to immigrant workers, tenants, and community members
- Assist with the organization and coordination of both in-person and remote legal clinics, including family preparedness clinics
- Develop and conduct know-your-rights trainings for immigrants, tenants, workers, and small business owners
- Conduct legal and policy research to support strategic campaign development
- Serve as policy expert in support of organizing and advocacy to advance immigrant, worker, and tenant rights at the local, state, and federal level
- Researching and staying abreast of developments in both employment/labor and immigration law
- Represent workers and worker organizations in administrative complaints before federal labor agencies
- Conduct legal and factual research to develop litigation and work with local and regional partners to develop strategic litigation as the need arises
- Draft Freedom of Information and Public Records Act requests and litigate inadequate responses
- Provide technical assistance to community groups, organizers, and advocates
- Develop and grow a network of government, private and legal aid legal resources to support workers throughout the Sunbelt, including: a) private attorneys,; b) pro bono attorneys; c) legal aid attorneys; and d) law school clinics
- Maintain and strengthen collaborative working relationships with national, regional, and local advocacy organizations
- Assist with mentorship of staff (depending on experience level), general administrative tasks, and grant reporting as appropriate
Required Qualifications and Skills
- J.D.
- Fluency in Spanish
- Admission to a state bar, preferable in New Mexico, Arizona, Texas, or North Carolina
- Experience representing individuals in removal proceedings and providing immigration consultations and case analysis to low income immigrants
- Strong research, writing, and oral communication skills
- Ability to work independently and with a team
- Strong commitment to racial, social, economic, and gender justice and ability to work with people from diverse backgrounds and cultures.
- A Cover Letter is required for this position
This position is represented by Workers United and is covered under the terms and conditions of the applicable collective bargaining agreement.
Equal Opportunity Employer
OPIN recruits, hires, trains, transfers, and promotes qualified candidates on the basis of individual merit and without regard to race, color, religion, sex, pregnancy, sexual orientation, gender expression or identity, national or ethnic origin, age, disability, veteran status or any other basis prohibited by law.
Trusted is seeking an experienced nurse for this exciting travel nursing assignment.
Trusted has streamlined the travel nursing experience by enabling nurses to apply directly
to jobs without the need for recruiters. This unique approach provides more transparency,
eliminates pesky calls from recruiters, and puts more money in your pocket.
Join the thousands of nurses across the country who have already made the switch to a more modern way to work.
Experience:
• 12 months of role experience is required with some in the last 12 months.
• Must have at least 24 months of Critical Care Float Pool experience.
• Experience with Cerner is required from any number of months.
• Experience with Epic is required from any number of months.
Requirements:
• Candidates must have a Alabama license or compact license (required after submission).
• This role will require floating to multiple units
• Travel only, local not allowed. Candidates must live >50 miles from facility to be submitted.
• 6 months gap required between for Staff at Program: SimpliFi Program - Baptist Health UAB and no current placement allowed at Program: SimpliFi Program - Baptist Health UAB.
Pre-employment modules may be required for this role. Please upload any certifications or health documents you have to your profile to expedite your on-boarding process.
Additional Details:
You can only have 1 active application for the same position (same unit & shift at the same facility). Example: if you apply for day shift, you can also apply for night shift on the same unit and facility, but you cannot apply for another day shift position on the same unit & facility.
Special Requests: Excluding provided blackout dates, NM/Eanh approval for Blackout dates.
Shift & Scheduling:
- 7:00 am. 36/48
- Weekend rotation: Every other weekend, may work back to back weekends (rare)
- Holiday Expectations: One major and one minor seasonal holiday per policy. Holiday Expectations: This does not mean they will automatically be scheduled for those dates, but we will not contractually guarantee to being off prior to arrival.
Floating Requirements: Any like unit/patient location (MS-MS, MS-ICU task, MS-ER/MS holds; ICU-ICU, ICU-MS task or limit of 3, ICU-ER/ICU holds)
- CVICU
Number of Beds: 12
Patient Types: Post‑op CABG, valve, thoracotomies, V‑A and V‑V ECMO, post–cardiac arrest, post–heart cath, post‑op vascular surgery, critical care
Skills Required: Swan‑Ganz catheters, arterial lines, hemodynamic monitoring, chest tubes, CRRT, medication titration, IABP, Impella, EKOS, ventilator management, Tandem Life/Tandem Lung
MICU
Number of Beds: 14
Patient Types: Acute respiratory failure, acute renal failure, acute liver failure, DKA, sepsis/septic shock, some post‑surgical
Skills Required: Arterial lines, trach care, chest tubes, vasopressor use, sedation use, central lines
Neuro ICU
Number of Beds: 14 (very busy unit with quick turnover)
Patient Types: CVA, subarachnoid hemorrhage (SAH), subdural hemorrhage (SDH), intraparenchymal hemorrhage (IPH), seizures
Skills Required: Trach care/maintenance, arterial line, ventilator/ETT management, EVD, ICP monitoring (training available)
Surgical ICU
Number of Beds: 14
Patient Types: Post‑surgical, trauma, vascular, multisystem trauma, neuro trauma
Skills Required: Trach care, arterial line, chest tube, wound care, drip management (pressors and sedation), CRRT preferred
10 days maximum time off. Facility holidays: 03/26/2026, 04/03/2026, 04/04/2026, 04/05/2026, 05/25/2026, 05/31/2026, 07/03/2026, 07/04/2026, 09/07/2026, 11/25/2026, 11/26/2026, 11/27/2026, 12/24/2026, 12/25/2026, 12/26/2026, 12/31/2026, 01/01/2027, 01/18/2027, 02/09/2027, 02/21/2027. Number of holidays allowed off: 0
2 references from last 12 months (Any reference type) - required for submission
Certifications:
• ACLS (Advanced Cardiovascular Life Support)
• NIHSS (NIH Stroke Scale)
• BLS (Basic Life Support)
- Skills Checklist: Yes
- References: Yes
- License Type: registered
- License State: AL
- Certifications: Advanced Cardiovascular Life Support, Basic Life Support, NIH Stroke Scale
Job Details
- Job Type: Travel
- Nurse/Patient: 1/2
- Shift Type: Day
- Contract Date: 2026-04-13
- Expected Length: 13 weeks
- Hours per Shift: 12
- Shifts per Week: 3
Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet LM Services' high standards of quality.
Essential functions include greeting customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice, addressing the guest by name, listening carefully to understand requests, responding with appropriate action and providing accurate information such as outlet hours and local attractions. Complete the registration process by obtaining data from the guest and/or reservation print out. Input information via computer or through a manual process. Confirm pertinent information, including number of guests, room preference, special requests and departure date. Confirm room rate visually, do not announce it. Select room in accordance to the guest's needs, i.e.: number of beds, smoking/non-smoking, ground floor, etc. Provide folders containing room keys, non-verbally confirming the room number. Complete reservation requests utilizing similar format as check in process. Obtain and verify credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer or manual system. Promptly answer the telephone, within three rings at the front desk. Use your name when answering, speak clearly and in a pleasant tone of voice. Take and deliver accurate and timely guest messages, either manually or via the computer system. Deliver mail, small packages and facsimiles for customers as requested. Close guest accounts at time of check out and ask the guest how they enjoyed their stay. In the event of dissatisfaction or dispute, negotiate compromise, which may include authorizing revenue allowances. Remain calm and alert, especially during peak check in/check out times, during heavy hotel activity or in the event of an emergency. Problem solve, resolve all customer issues. Receive wake up call requests from guests, repeat information including guest's name, wake up time and room number back to caller as it is taken, accurately and expediently log or input information via a manual or computerized system. When automated system not available, deliver wake up calls at the requested time, wishing the caller a good morning and providing the temperature. Complete all other duties assigned by your supervisor or manager.
Supportive functions may include locating bell assistance to escort guests to their rooms as appropriate. Provide safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the customer. File access slips in room order. Have guest complete signature card. Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. Use the photocopier to make copies of items as required. File registration cards in room number order. Retrieve registration cards from the files for each check out. Other duties as assigned by the supervisor such as: cross-training Bell staff or other areas as needed. Report suspicious persons or activity to a supervisor immediately.
Specific job knowledge, skills and abilities include considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Ability to stand for long periods of time. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations.