Quadient Leasing Canada Ltd Jobs in Usa

Position Title: Manager of Lease Administration & Analytics

Reports to: Director of Real Estate

Work Location: Palm Beach Gardens, FL (On-Site)

Position Summary

The Manager of Lease Administration & Analytics is a highly visible role responsible for the accurate, compliant, and efficient oversight of Midas’ U.S. and Canadian real estate portfolio. This position ensures precise lease abstraction, adherence to contractual obligations, and strong financial integrity while serving as a dependable partner who delivers excellent customer service to internal teams and franchise partners. The role also provides data‑driven insights that enhance portfolio value and support long‑term operational and strategic decision‑making.

The position manages the full lease lifecycle, including abstracting, critical date tracking, compliance oversight, rent and CAM reconciliation review, and coordination with Legal, Finance, and Operations to resolve lease‑related issues. It applies analytical rigor to evaluate portfolio performance, identify cost‑saving opportunities, and support real estate planning for both corporate and franchised locations.

The ideal candidate is proactive, detail‑oriented, and solutions‑driven, with strong communication skills and the ability to collaborate effectively across teams. They excel at interpreting complex lease information and translating it into clear, actionable recommendations that support operational and strategic goals.

Primary Duties and Responsibilities

Lease Administration and Portfolio Compliance

• Manage all aspects of lease administration for approximately 1,200 Midas locations across the United States and Canada.
• Maintain accurate lease abstracts and documentation within the Tango Analytics platform, ensuring all key terms, financial obligations, and critical dates are captured.
• Monitor lease compliance across the portfolio, including rent obligations, operating covenants, notice requirements, landlord obligations, and tenant rights.
• Track and manage critical lease dates such as renewals, expirations, termination rights, purchase options, and rights of first refusal.
• Maintain organized records of executed leases, amendments, assignments, subleases, and related documentation.
• Coordinate with Real Estate and Legal teams on amendments, assignments, relocations, and other changes to existing agreements.
• Address landlord inquiries, notices, disputes, and other compliance matters, escalating issues when necessary.
• Manage tenant insurance requirements and compliance tracking.

Lease Financial Oversight and Analytics

• Track all lease‑related financial obligations, including base rent, percentage rent, CAM charges, tax reimbursements, insurance, and other landlord billings.
• Review landlord invoices and CAM reconciliations to confirm accuracy and escalate discrepancies as needed.
• Maintain accurate tracking of rent escalations and other financial provisions.
• Partner with Finance and Accounting to ensure lease data supports budgeting, forecasting, and internal reporting.
• Prepare financial summaries and analysis related to renewals, restructures, and portfolio optimization initiatives.

Lease Data Management and Systems Administration

• Serve as the primary internal resource for Tango Analytics, ensuring data accuracy and system integrity.
• Record and maintain lease abstracts, amendments, and financial terms within the platform.
• Develop and maintain reporting tools and dashboards using Tango Analytics and internal reporting systems.
• Support system updates, reporting enhancements, and process improvements related to lease administration.
• Establish consistent procedures for lease abstraction, documentation, and data management.

Portfolio Reporting and Business Intelligence

• Prepare regular reporting for Real Estate leadership, including lease expiration schedules, rent obligation summaries, and portfolio analytics.
• Maintain reporting that provides visibility into upcoming lease events, portfolio risk exposure, and financial commitments.
• Monitor portfolio metrics such as lease term exposure, landlord concentration, property control opportunities, and renewal timelines.
• Provide data and insights that support portfolio planning and strategic decision‑making.

Cross-Functional Coordination and Support

• Collaborate with Real Estate, Finance, Legal, Franchise Development, and Operations teams on lease‑related matters.
• Provide lease summaries, documentation, and supporting information for renewals, amendments, relocations, and other real estate transactions.
• Support negotiations by supplying accurate lease data and historical information.
• Coordinate with landlords, brokers, attorneys, and other external partners regarding lease documentation and administration.

Strategic Portfolio Support

• Collaborate with Real Estate, Finance, Legal, Franchise Development, and Operations teams on lease related matters.
• Provide lease summaries, documentation, and supporting information for renewals, amendments, relocations, and other real estate transactions.
• Support negotiations by supplying accurate lease data and historical information.
• Coordinate with landlords, brokers, attorneys, and other external partners regarding lease documentation and administration.

Qualifications

• Bachelor’s degree in Real Estate, Business, Finance, or related field.
• 5+ years of experience in commercial lease administration, preferably within a multi‑unit retail or franchise environment.
• Proficiency with Microsoft Office, Tango Analytics, Smartsheet, and familiarity with lease management software (e.g., MRI, Yardi, Visual Lease, CoStar).
• Strong attention to detail, analytical capability, and presentation skills.
• Understanding of lease accounting standards and financial principles.
• Exposure to legal lease negotiations or real estate law.
• Ability to travel to select markets, conferences, and events as needed.

Why Join Midas?

At Midas, we’re more than just a car care brand, we’re a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.

B I R G E & H E L D

Investing in Communities to Transform Lives.

Supporting 3 Multifamily Communities

Raintree, Stoney Brooke, and Eagle Creek (Lexington, KY) - 762 Units

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Multi-Site Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company’s commitment to quality and satisfaction. The success of this role will be measured by attainment of a predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level.

KEY RESPONSIBILITIES

Relationship Building with Prospects

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Engage proactively with prospects to build strong relationships and create a positive first impression of the company.
• Assist potential residents by providing detailed information about available units, community amenities, and leasing options.
• Follow up with leads from the off-site sales and leasing team to support lease closings and maintain a seamless prospect journey.
• Implement and support resident events or activities to enhance the community experience.

Understanding Prospect and Resident Needs

• Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements.
• Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy.

Resident Resolution

• Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions.
• Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries.
• Collaboration with the Resident Screening team (as integrated into your property portfolio(s)) to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints.
• Track and manage all leasing data, including prospects, applications, and resident information, within the company’s software systems.
• Coordinate with the Resident Screening team to confirm applications are processed timely and applicants are well informed and prepared for the move-in procedure.

Data Management

• Maintain accurate and up-to-date records within the company’s property management software (Onesite).
• Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership.

Collaboration with Central Property Operations

• Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
• Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
• Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Day-to-Day Tasks

• Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence.
• Support community events or initiatives aimed at enhancing resident experience.
• Understand and adhere to standard operating procedures.

EDUCATION, EXPERIENCE, AND SKILLS

• Demonstrated passion for customer service.
• Strong interpersonal skills with a customer- focused mindset.
• Strong verbal and written communication skills.
• One (1) year or more years in a customer service, sales, or customer facing role.
• Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps.
• Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
• Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
• A desire for professional development and continued learning.
• Ability to manage one’s time.
• Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.

WHAT WE OFFER

• Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

#INOS

JOB SUMMARY

This role is 100% in-person, working from our headquarters in Petaluma, CA. The Leasing Manager is responsible for overseeing and driving the leasing performance of a diverse commercial property portfolio. This role leads a team of two Leasing Associates and one Administrative Assistant to ensure high occupancy, market‑competitive lease structures, exceptional tenant relationships, and consistent execution of company leasing strategies. The Leasing Manager will manage the full leasing lifecycle; from marketing and prospecting through deal negotiation and tenant onboarding while maintaining strong communication with ownership, asset management, and property management teams.

DUTIES AND RESPONSIBILITIES*

Team Leadership & Management

· Provide day‑to‑day leadership, coaching, and support to two Leasing Associates and one Administrative Assistant.

· Set goals, monitor performance, and conduct regular check-ins and annual performance evaluations.

· Oversee tenant tour schedules, marketing tasks, reporting deadlines, and administrative workflows.

· Ensure the team adheres to established leasing processes, documentation standards, and compliance requirements.

Leasing Strategy & Execution

· Develop and execute strategic business plans to optimize occupancy, rental income, and tenant mix.

· Analyze market conditions, competitive properties, and trends to identify opportunities for rent growth and positioning.

· Collaborate with asset manager and ownership to establish leasing goals, deal structures, and approval guidelines.

· Oversee creation and maintenance of property marketing materials, online listings, signage, and promotional campaigns.

· Interface with 3rd party brokers weekly

· Conduct weekly leasing meetings

Prospecting & Deal Pipeline Management

· Lead prospecting efforts to generate new leasing opportunities and maintain a healthy deal pipeline.

· Review and approve tour packages, proposals, lease terms, and deal summaries prepared by the Leasing Associates.

· Negotiate letters of intent (LOIs), lease terms, and renewals in alignment with company strategy and underwriting parameters.

· Partner with legal teams to facilitate lease document preparation, review, and execution.

Tenant Relations

· Cultivate strong relationships with existing and prospective tenants, brokers, and community partners.

· Act as an escalation point for complex tenant concerns related to leasing, tenant improvements, or occupancy requirements.

· Track leasing metrics, pipeline status, market comps, rental rates, and occupancy trends.

· Prepare and present monthly and quarterly leasing reports to leadership.

· Ensure accurate updates to Yardi, internal trackers, and property management platforms.

· Support budgeting and reforecasting related to leasing assumptions, vacancy projections, and market positioning.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

QUALIFICATIONS

Education & Experience

· Bachelor’s degree in Business, Real Estate, Finance, Marketing, or related field preferred.

· 5+ years of commercial real estate leasing experience (office, retail, industrial, or mixed‑use).

· At least 2 years of experience supervising or mentoring a team preferred.

· Proven track record of successful deal negotiation and portfolio leasing performance.

Skills & Competencies

· Strong leadership and team‑building abilities.

· Advanced understanding of Real Estate Practices, leasing structures, financial analysis, and deal economics.

· Attention to detail

· Strong organizational skills with the ability to remain composed and flexible

· Self-motivated, creative and resourceful

· Exceptional communication, negotiation, and client‑relationship skills.

· Ability to manage multiple projects and deadlines in a fast‑paced environment.

· Proficiency with Yardi Voyager and Microsoft Office Suite.

· Knowledge of local commercial real estate markets and relevant regulations.

Work Environment & Physical Requirements

· Standard office environment with regular property site visits.

· Ability to conduct on‑site tours, inspect spaces, and interact with tenants and vendors.

· Some travel may be required depending on portfolio locations.

Equal Employment Opportunity Statement:

The STG Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

As part of our hiring process, we conduct background checks on candidates who receive a conditional offer of employment. You will be provided with a disclosure and authorization form prior to any screening.

Wellington Realty is a full-service commercial real estate firm with over 25 years of industry experience, offering a comprehensive suite of services tailored to meet the diverse needs of investors, owners, and tenants throughout Texas.

Job Summary

The Project Leasing Director is responsible for driving lease-up performance on new acquisitions, renovations, and repositioning projects. This role sits at the intersection of leasing execution, revenue optimization, and asset-level strategy. You will be accountable for hitting occupancy targets, improving lead-to-lease conversion, and coordinating closely with property management, marketing, and ownership.

Key Responsibilities

Role overview

• Lead owner-side leasing execution for value-add and repositioned office and retail properties.
• Drive leasing velocity, tenant demand, and progression to stabilization.
• Operate as a project-based leasing lead coordinating brokers, ownership, and internal teams.

Leasing strategy & execution

• Execute approved leasing plans for office and retail projects.
• Support LOI and lease negotiations in coordination with ownership and legal.
• Manage deal economics including base rent, TI allowances, concessions, and lease terms.
• Maintain leasing momentum aligned with underwriting assumptions.

Broker & market engagement.

• Serve as primary day-to-day leasing contact for external brokerage team.
• Maintain active relationships with tenant reps and market brokers.
• Ensure consistent broker activity, tours, and pipeline development.
• Track broker performance and deal flow by asset.

Project coordination

• Coordinate leasing activity with construction, asset management, and property management.
• Align suite delivery schedules with leasing commitment.
• Support tenant build-out coordination and move-in timing.
• Identify and resolve leasing-related project risks early.

Marketing & positioning

• Oversee property positioning, branding, signage, and marketing materials.
• Ensure listings, tour packages, and offering materials are accurate and market-ready.
• Define and refine target tenant profiles by asset and market.
• Support go-to-market strategies for repositioned assets.

Reporting & performance tracking

• Track leasing KPI’s including tours, proposals, LOI’s, executed leases, and absorption.
• Provide regular leasing updates to ownership and asset management.
• Identify risks to stabilization timelines and propose corrective actions.
• Maintain organized leasing documentation and deal status reporting.

Qualifications

• 3–7+ years of project leasing or lease-up experience
• Proven success with value-add or renovation lease-ups.
• Strong understanding of pricing, concessions, and market comps
• Highly organized, initiative-taking, and execution-focused
• Comfortable with data, dashboards, and performance metrics
• Experience working across multiple properties or projects preferred.

Personal Attributes

• Owner mentality with strong accountability
• Analytical thinker who can also execute tactically
• Direct communicator; comfortable managing vendors and partners
• Thrives in an entrepreneurial (boot strap) environment.

• Driving effective and efficient lease negotiation processes for new stores, relocations, and expansions with outside counsel and represent Trader Joe's business perspective during negotiations.
• Communicating status of legal documents and negotiating with all relevant parties and coordinate with Vice President of Real Estate and other respective team members on business issues that arise.
• Supporting the lease administration team in review/interpretation of leases, waivers, SNDAs, estoppels, REAs, CC&Rs, and other legal documents.
• Reviewing executed agreements to identify applicable terms in response to inquiries about contract content, including contractual obligations, term, termination rights and disputes.
• Responsible for internal management of tracking real estate contracts, including lease contingencies.
• Managing and supporting the Real Estate and Construction team in handling major store issues in a timely manner.

• Experienced real estate professional with a demonstrated work history in the retail sector (minimum 7 years). Experience or degree in Real Estate Law a plus.
• Ability to read, draft, and easily communicate legal information from leases and related documents.
• Strong communication skills, specifically articulating Trader Joe's position during negotiations and conversations with outside parties.
• Self-starter with a proactive approach and sense of urgency.
• Excellent time management skills and the ability to prioritize.
• Strong analytical skills with sound business and legal acumen.
• High degree of integrity, especially when dealing with confidential and sensitive information.

• How many years of work experience do you have working in the retail sector of real estate?
• What makes you uniquely qualified for this position?

This Leasing Manager role combines sales, customer service and marketing to lease apartment homes to interested prospects. You will lease apartments in our amazing communities through product demonstration and strategic marketing. Leasing Managers strive to making residents feel at home with responsibilities that include maintaining high levels of resident satisfaction and retention. You'll also get to demonstrate your marketing prowess through web advertising and inquiries as well as keep tabs on competitors through telephone surveys and onsite visits. Service-minded individuals thrive in this position, as do those who enjoy selling a product that they can truly be proud of representing.

• Lease apartments and provide excellent customer service to potential residents, current residents and all customers.
• Manage renewals to include rates to be approved by Property Manager, letters sent to residents and follow-up on lease expirations.
• Implement Monthly, Quarterly and Yearly Marketing Plans.
• Manage and hold accountable the leasing team.
• Complete market studies each week and has extensive knowledge of the sub-market.
• Set rates and concessions for PM approval based on sub-market information.
• Inspect applications and move in files for accuracy prior to Property Manager's approval.
• Handle other special projects as assigned by Property Manager.
• Maintain superior customer service relationship as per company's processes.
• Adhere to company Standard Operating Procedures.
• Lease apartments and sell property's products and services to prospects.
• Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms.
• Work to optimize occupancy while maximizing effective leased rent.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages.
• Maintain thorough product knowledge of the property and that of major competition.
• Accurately prepare and be thoroughly knowledgeable about all lease-related paperwork.
• Maintain prospect traffic and leasing data; assist with other computer data entry as necessary.
• Deliver resident gifts; inspect units to ensure readiness for move-ins.
• Plan, schedule and organize resident functions as needed; assist with planning and hosting of others.
• Audit all lease and renewal files for key controls and bonus submission to the property manager.
• Review guest cards to ensure entry into the community management system; follow-up entry into system and monitor traffic trends.
• Other tasks or duties as assigned by supervisor.

• Bachelor's degree preferred.
• Prior leasing experience required.
• Excellent written and verbal communication skills providing for effective communication with residents, employees, peers, vendors, owners, etc. and to assist in efficient operations.
• Excellent attendance is a requirement of the position.
• Excellent customer service.
• Work a varied schedule including weekends and holidays as required.
• Proficiency in Microsoft Office Suite including Word, Excel & Outlook.
• Positive attitude and highest level of professionalism.
• Bi-lingual abilities (written and verbal) may be required based on specific needs of property.
• Preferred Computer software experience to include MS Word, MS Excel, MS Outlook, YARDI
• Ability to walk, stand; utilize stairs, bend on a daily basis, conduct property tours in various weather conditions, carrying of moderate items such as papers, boxes, event items, collateral, books, small parts, drive an automobile. Job may be sedentary at times.

The RMR Group offers an extensive total rewards package to ensure that your benefits align with your needs. Employees who work at least 21 hours per week are eligible to participate in The RMR Group's benefits plans, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee-Paid Benefits to choose from including Critical Illness & Accident Insurance, Identity Theft Protection & Pet Insurance

The RMR Group (Nasdaq: RMR) is a leading U.S. alternative asset management company, unique for its focus on commercial real estate (CRE) and related businesses. RMR's vertical integration is strengthened by nearly 900 real estate professionals in more than 30 offices nationwide who manage approximately $40 billion in assets under management and leverage more than 35 years of institutional experience in buying, selling, financing and operating CRE. RMR benefits from a scalable platform, a deep and experienced management team and a diversity of real estate strategies across its clients. RMR has been recognized by The Boston Globe as a "Top Place to Work", by the Environmental Protection Agency (EPA) as an "ENERGY STAR Partner of the Year" and ranked by the Building Owners and Managers Association (BOMA) as having one of the highest number of BOMA 360 designated properties in its portfolio. RMR is headquartered in Newton, MA and was founded in 1986.

RMR's mission is to create long term value for our clients by managing their investments and assets "like we own it" - an approach that consistently and repeatedly generates opportunities for all our employees, investors and stakeholders. We are guided by six core values:

• Integrity at Our Core.
• Perform Passionately and Effectively.
• Inspired Thinking.
• Like We Own It.
• Power of We.
• Mutual Respect.

Visit our website to learn more about what makes The RMR Group a rewarding place to build a career.

Follow RMR on LinkedIn and Instagram @thermrgroup.

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here.

Location: Brooklyn, NY (National Travel Required)

Reports To: President / VP of Property Management

Department: Property Management – Multifamily

Position Overview

The National Leasing Manager is a dynamic, performance-driven leader responsible for driving occupancy, optimizing leasing performance, and supporting onsite leasing teams across a national portfolio of multifamily communities. Based out of our corporate office in Brooklyn, NY, with extensive travel, this role serves as a strategic resource to underperforming assets, new lease-up projects, and high-priority markets, ensuring brand standards, operational excellence, and exceptional resident experiences.

Key Responsibilities

Portfolio Support & Leasing Execution

• Lead leasing efforts at assigned communities, including lease-ups, stabilized assets, and repositioning projects.
• Provide hands-on leasing coverage at communities experiencing staffing shortages or performance challenges.
• Travel to low occupancy properties to lead property tours, close prospective residents, and maintain accurate real-time reporting in property management systems.

Training & Sales Coaching

• Train and mentor onsite leasing consultants on sales techniques, lead management, CRM best practices, and customer service standards.
• Implement standardized leasing methods and performance benchmarks to improve closing ratios and lead conversions.
• Conduct lease audits, mystery shops, and one-on-one coaching sessions.

Market Strategy & Reporting

• Perform competitive market surveys, identify regional trends, and assist in developing targeted pricing and onsite marketing strategies.
• Partner with Marketing and Operations teams to deploy campaigns for new onboarding properties, and occupancy recovery plans.
• Prepare weekly performance summaries, KPIs, and recommendations for leadership.

Resident Experience & Brand Standards

• Model exceptional hospitality, follow-up techniques, and problem-resolution strategies.
• Ensure consistent application of fair housing laws, company policies, and leasing compliance.
• Conduct physical inspections to ensure leasing offices, model units, and amenity spaces reflect company standards.

Travel & Deployment

• Travel frequently to priority buildings across multiple markets (approximately 60% travel).
• Quickly adapt to new markets, team cultures, and leasing platforms to provide immediate impact.

Qualifications

Experience

• 3–5+ years of multifamily leasing, or property management experience required.
• Proven track record of improving occupancy, lead conversion, and overall leasing performance.
• Experience in lease-up, repositioning, and problem-asset turnarounds strongly preferred.
• National or multi-site experience a plus.

Skills & Knowledge

• Strong understanding of Fair Housing, ADA, and local housing regulations.
• Demonstrated success in leasing.
• Excellent communication, presentation, and training skills.
• Well-versed in leasing technology platforms (AppFolio, Knock, ApartmentIQ, CRM systems).

Behavioral Competencies

• Highly adaptable, solutions-oriented, and self-motivated.
• Positive professional presence and ability to quickly build rapport across diverse markets and teams.
• Strong time-management and prioritization skills under variable schedules.

Education

• Bachelor’s degree preferred, not required.
• Leasing certifications (NALP, CALP, or other industry credentials) a plus.

Compensation & Benefits

• Competitive base salary plus performance-based bonus.
• Comprehensive health, dental, and vision coverage.
• 401(k) with company match.
• Travel reimbursement, company credit card, and per diem policy.

Working Conditions

• Primarily corporate office based plus with frequent air travel and overnight stays.
• Must be able to work weekends and evenings as needed based on market demand and property needs.

Job Title: Senior Leasing Administrator

Location: Orlando, FL

Industry: Commercial Real Estate

Overview:

Our client, a well-established commercial real estate firm, is seeking a Senior Leasing Administrator to join their growing team. This role is ideal for a detail-oriented professional with strong experience in lease administration and lease abstraction within the commercial real estate industry. The position plays a key role in supporting property management and brokerage teams by ensuring lease data accuracy, maintaining critical documentation, and assisting with financial lease processes. This is a great opportunity to join a collaborative team with long-term careergrowth potential.

Key Responsibilities:

• Perform detailed lease abstraction for commercial lease agreements, ensuring accurate entry of key terms into the lease administration system.
• Maintain and update lease records, including rent schedules, escalations, options, and critical dates.
• Assist with rent roll updates and tenant billing coordination.
• Support CAM reconciliations and review lease language related to recoverable expenses.
• Track lease expirations, renewals, amendments, and notices to ensure compliance with lease terms.
• Work closely with property management, accounting, and asset management teams to ensure accurate financial reporting and billing.
• Review lease documentation to ensure consistency with executed agreements and internal systems.
• Assist with reporting, audits, and special projects related to lease administration.

Qualifications:

• 3–5+ years of lease administration experience within the commercial real estate industry required.
• Strong experience with lease abstraction and lease document review.
• Familiarity with CAM reconciliations and tenant billing processes.
• High level of attention to detail and organizational skills.
• Experience with lease administration or property management systems such as Yardi, MRI, or similar platforms preferred.
• Strong communication and collaboration skills.
• Bachelor’s degree in Business, Real Estate, Finance, or related field preferred.

Why Join:

• Opportunity to work with a respected commercial real estate firm
• Collaborative team environment with a strong company culture
• Clear room for career growth and advancement
• Competitive compensation and benefits package

Disclaimer:

This job description is intended to provide a general overview of the position and its responsibilities. Duties, responsibilities, and requirements may be modified or updated at any time based on business needs.

About the Company: At Ironhorn Enterprises, we are committed to fostering a collaborative and supportive work environment. We offer competitive salaries and opportunities for professional growth. If you are ready to take the next step in your career and make an impact in the industrial leasing market, we want to hear from you!

About the Role:

Ironhorn Enterprises is seeking a motivated and detail-oriented Leasing Officer to join our team. The Leasing Officer will be responsible for leasing space in our industrial buildings, conducting lease negotiations, managing property tours, and enhancing tenant retention. This role will also involve acquiring new leases and developing business relationships through networking and business development efforts.

Responsibilities:

Leasing Management:

• Identify and engage potential tenants for industrial properties.
• Conduct property tours to showcase available spaces and address tenant inquiries.
• Negotiate lease terms and conditions to ensure favorable agreements for both the company and tenants.

Tenant Retention:

• Build and maintain strong relationships with existing tenants to enhance retention rates.
• Address tenant needs and concerns promptly, ensuring a positive leasing experience.

Business Development:

• Actively network within the industry to identify new leasing opportunities.
• Develop and implement strategies to attract new tenants and expand our leasing portfolio.

Market Research:

• Stay informed about market trends, pricing, and competitor offerings to make informed leasing decisions.
• Provide insights and recommendations to senior management on market conditions and opportunities.

Qualifications

• Strong negotiation, communication, and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Previous experience in leasing, property management, or sales is a plus.
• No real estate license required.

Required Skills

• Strong negotiation, communication, and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• No real estate license required.

Preferred Skills

• Bachelor’s degree in Business, Real Estate, or a related field preferred but not required.
• Previous experience in leasing, property management, or sales is a plus.

Pay range and compensation package: $42,000-$82,000 salary, depending on experience + comprehensive benefits package.

Equal Opportunity Statement: Ironhorn Enterprises is an Equal Opportunity Employer committed to fostering a collaborative and supportive work environment. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status under applicable law.