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The Trade Sales Manager is responsible for leading a team of professional sales consultants who are effective at building the Pella brand within the trade industry. Achieve group sales goals through coaching and developing team member skills in relational selling techniques throughout all active Pella product offerings. Model market expertise and business partner relationships with customers. Grow market share through continually reinforcing proactive development of new customer relationships. Coach and develop value selling and accuracy skills to deliver contribution margin goals and error control needed to ensure profitability. Develop team commitment to continually strive for 100% “Very Satisfied” customers.

The Trade Sales Manager’s (TSM) primary duty is developing an effective sales team. The TSM is required to spend over 50% of their time each workweek in the field with sales consultants observing and coaching effective sales skills.

What Pella has to offer:

• Unlimited mileage reimbursement
• Medical, dental, vision benefits
• 401k with company match
• 20 paid vacation days
• 9 paid holidays
• Sick and personal leave paid days
• Company paid short- and long-term disability insurance
• Company paid life insurance
• Employee assistance program
• Employee discount

This position offers a total target compensation range of $140,000 to $177,000 annually. This includes a base salary plus an uncapped target sales incentive bonus. Actual compensation within this range will depend on skills, experience, and performance.

Responsibilities/Accountabilities:

• Achieving team sales and customer satisfaction goals and objectives.
• Growing market share through sales consultant networking, lead and referral generation.
• Achieving team profitability goals through building value and strategic discounting with error-rate control.
• Assisting sales consultants with acquiring new customers and securing initial sales opportunities.
• Developing sales consultants’ ability to engage customers in consultative sales interactions, overcoming objections and reinforcing their techniques to closing the sale during all customer interactions.
• Recruiting, selecting, onboarding, and retaining high performing sales consultants with HR support.
• Partnering with sales consultants to represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Developing sales consultants to maintain exceptional level of expertise of products/services relating to Pella’s customers and their ability to advise customers on manufacturer installation guidelines and field measure openings to ensure accuracy of product applications.
• Ensuring sales consultants’ quotes and orders accurately follow the Trade Selling Process.
• Driving customer retention and satisfaction by encouraging sales consultants to act as their customers’ central point of contact with Pella, and follow up with existing and potential clients as needed; i.e. send hand written thank-you cards to customers as a proactive measure of customer engagement.
• Encouraging independent decision making while striving for first-time resolution on all client problems/issues. Responding to escalated client concerns with sales consultant’s involvement.
• Evaluating performance and providing appropriate coaching and training as necessary.
• Leveraging customer database tools to develop sales consultants’ ability to manage all customer interactions.
• Fostering a cooperative team environment conducive to the sharing of best practices pertaining to sales challenges and competitive market information.
• Collaborating with Service/Operations teams to ensure successful after sales service requirements and installations.
• Interacting with Accounts Receivable department to address any potential billing/payment issues of customers.
• Assisting Sales GM with developing marketing tactics and events.
• Assisting in the development of annual budgets and monthly forecasts.
• Developing presentations to communicate progress to a variety of Pella audiences.
• Working variable, non-traditional hours making themselves available for sales consultants and customers during evenings and weekends.

Skills/Knowledge

• Coach sales consultants to:
• Meet and engage with prospective customers and demonstrate insight selling techniques
• Provide superb customer service and generate referrals through existing customers
• Develop partnerships with other business that serve the same customers
• Create a sense of trust and reliability with internal team and customers
• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
• Works collaboratively with Pella team members and customers
• Thrives on working in a fast-paced environment with a high sense of urgency and responsiveness to internal and external customer needs
• Demonstrates strong problem-solving skills and work ethic
• Demonstrates confidence balanced with humility
• Ability to persevere through sales challenges and setbacks
• Ability to motivate and persuade others in order to influence change and shift paradigms
• Seeks out internal experts and utilizes their knowledge
• Able to accurately read, interpret and take-off blueprints
• Exercises independent decision making; working well without close supervision but always keeping their manager informed
• Focused on details and follow through
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

Title: Lead Software Engineer - AI Application Platform

Mode of interview 1 round in person

Location: Must be in Charlotte, NC to work Hybrid Model

Main Skill set: Python, AI and Angular

Description:

Lead Software Engineer - AI Application Platform

The Opportunity

We are seeking a Lead Software Engineer to guide the architectural development and execution of the client, a sophisticated AI-powered application generation platform. This role suits a proven technical leader with deep, hands-on expertise across the full software stack who finds enabling a team to build better software deeply satisfying.

You will shape critical systems, mentor senior and junior developers through complex technical decisions, conduct rigorous code reviews across multiple technology domains, and directly influence the platform's trajectory through strategic engineering leadership.

This is for someone who:

• Engages thoughtfully when a junior developer asks targeted architectural questions—because you see an opportunity to shape how someone thinks about systems
• Takes time to explain subtle type-safety issues in code review, understanding that feedback is a teaching moment
• Can present architecture clearly to executives and confidently explain both what we're building and why it matters
• Finds more energy in the code your team ships than in the code you write individually
• Has proven depth across the full stack and a track record of developing engineers into stronger contributors

This is not a single-language codebase. The role requires the ability to make informed decisions on TypeScript design patterns, Python FastAPI architecture, AWS security posture, and Terraform state management in context with one another.

The Platform Challenge

The client is fundamentally a Platform-as-a-Service (PaaS) for dynamic application generation. This differs from building a traditional SaaS product. Rather than building one application, you're building infrastructure that enables users to build their own applications.

What this means architecturally:

• Dynamic Content Generation at Scale: Unlike traditional development where code is fixed, AppGen generates JSON form schemas, validation rules, and UI layouts on demand. The FormBuilder component doesn't know what fields will exist until runtime. The layout engine renders user-designed screens from configuration, not hardcoded templates.
• Multi-Tenant Isolation & Data Segregation: Each user gets their own generated app, potentially deployed to their own AWS environment. The architecture must account for data isolation, namespace management, and cross-tenant security considerations.
• User-Defined Data Structures: Traditional applications are built with predetermined database schemas. AppGen works differently—form structures, field types, and validation rules emerge from user conversations with Claude. This brings engineering challenges: How do you safely execute validation logic that users define? When users modify existing forms that have thousands of submissions, how do you maintain backward compatibility? How do you version schemas?
• Content Rendering, Not Code Generation: Unlike traditional no-code platforms where users drag-and-drop to build, AppGen uses AI instead. Users chat with Claude, Claude generates a form schema, and your platform renders that schema reliably across diverse field types, validation patterns, and workflows. The system renders configurations for immediate use, rather than generating code for later deployment.

Experience that directly transfers:

• You've contributed to or led development of low-code/no-code platforms (visual builders, workflow engines, configuration-driven systems)
• You've worked on SaaS platforms with multi-tenant architecture and understand isolation strategies, rate limiting, and per-customer customization
• You've built dynamic rendering systems that handle unknown/arbitrary schemas at runtime
• You've addressed the unique challenges of treating data configurations as user-created content (form builders, report designers, automation workflows)
• You understand the difference between platform infrastructure and applications built on that infrastructure—and the architectural implications of each

Core Responsibilities

1. Technical Architecture & Systems Thinking (40%)

• Shape architectural decisions across the full stack: How should the component layer handle dynamically generated forms? What's the right approach to validate complex cross-field dependencies in the FormBuilder? What separation of concerns makes sense between the Generator Lambda and the Parent Backend?
• Guide architecture discussions: Help senior developers think through design trade-offs. Should we use NgRx or Angular signals for this feature? When does a new Lambda function become worthwhile given cold-start costs?
• Identify and address system-wide bottlenecks: Work across layers to improve performance. Explore Lambda cold-start optimization, RDS query efficiency, and DynamoDB access patterns.
• Establish patterns and guide consistency: Define coding conventions that work across Python, TypeScript, and Terraform. Help new team members understand the reasoning behind architectural choices.
• What this looks like in practice: You're able to justify architectural decisions with technical reasoning. When someone questions an approach, you can explain the trade-offs you considered. You can write code in multiple languages to validate an approach if needed.

2. Code Review & Technical Guidance (30%)

• Full-stack PR reviews: Review Python FastAPI endpoints and Angular components with equal depth, understanding how they interact.
• Deep technical review: Catch issues thoughtful code review can surface:
• RxJS Observable lifecycle and potential memory patterns in Angular
• Query efficiency and data loading patterns in SQLAlchemy
• Terraform module organization and state management implications
• Type safety and TypeScript coverage gaps
• AWS security and IAM configurations
• Educational feedback: Your code reviews help the team learn. When you identify an issue, reviewees understand not just what changed, but how to think about similar problems in the future.
• Define quality expectations: Work with the team to establish what \"production-ready\" means for this platform and support consistent application of those standards.
• What this requires: Experience reviewing code across teams and multiple languages. You know how to write feedback that resonates—clear, constructive, and focused on helping people improve.

3. Mentorship & Team Development (20%)

• Expand specialist capabilities: Help backend specialists learn to contribute to the forms-engine. Support frontend experts in understanding FastAPI patterns.
• Accelerate junior developers: Pair on complex problems. Explain the reasoning behind patterns like DataState. Connect architectural choices to implementation details and performance implications.
• Identify and address gaps: Recognize when someone is struggling with a technology and provide targeted support—training, pair programming, or guidance through architectural decisions.
• Create growth opportunities: Stretch the team into new areas. A backend engineer working on their first Terraform contribution. A frontend specialist implementing an AWS Lambda authorizer.
• What this requires: Genuine investment in people's growth. You've walked developers through major transitions (generalist to specialist, specialist to full-stack, or into new technology areas). You understand that team strength grows when individuals expand their capabilities.

4. Stakeholder Communication & Technical Leadership (10%)

• Explain to diverse audiences: Translate architectural choices and trade-offs for product managers, executives, and business stakeholders. Connect \"optimizing DynamoDB queries\" to \"improving form submission latency by 30%.\"
• Shape technical direction: Contribute the engineering perspective on feasibility, risk, and what unlocks future capabilities.
• Support release confidence: You understand the code changes, comprehend the risks, and know what to monitor. You can stand behind releases.

Required Qualifications

Technical Skills

Frontend (Production Experience)

• 5+ years of Angular (including handling version migrations, optimizing change detection, and guiding teams through reactive patterns)
• Strong TypeScript skills with generics, discriminated unions, and strict mode
• RxJS depth: You understand hot vs. cold observables, unsubscription patterns, and can identify potential memory issues in reviews
• NgRx state management: You've designed stores at scale, optimized selectors, and evaluated architectural implications
• CSS Grid & Responsive Design: You can assess component hierarchy and layout decisions
• Material Design: You've worked within it and know when and how to extend it

Backend (Production Experience)

• 5+ years of Python (async/await, type hints, data modeling)
• FastAPI production experience: session management, dependency injection, middleware
• SQL and ORMs (SQLAlchemy): You write efficient queries and review them critically
• AWS services: Understanding of Lambda behavior, IAM least-privilege patterns, VPC networking
• REST API design: Versioning, error handling, idempotency
• Testing frameworks: pytest, testing st

OPERATIONS MANAGER – SYSTEMS, WORKFLOWS & AI ENABLEMENT

The Owner/Principal Attorney is a visionary, strategist, and innovator. Growth is now constrained by operational bandwidth, workflow consistency, and the absence of a single person fully owning execution across all practice areas.

Why This Role Matters

The Operations Manager exists to bring structure, follow-through, and operational discipline to the firm—turning vision into systems, and systems into results. This role is for someone who takes pride in doing things the right way—and isn’t satisfied until they are done right.

At Safe Harbor Wills & Trusts, growth means building systems that allow good people to do excellent work consistently, without cutting corners.

As Operations Manager, your work will directly shape how the firm operates, how it scales, and how clients are served over the long term. You’ll partner closely with an owner who values structure, respects operational leadership, and gives you the authority to implement systems that last.

If you’re motivated by clarity, accountability, and the satisfaction of building something durable and well-run, this role offers the opportunity to make a meaningful, lasting impact.

CORE MISSION

• Turn vision into systems.
• Turn systems into habits.
• Turn habits into measurable time savings, consistent outcomes, and predictable growth.

Compensation - COMPENSATION & GROWTH   $67,500 – $75,000 base salary, DOE Bonus eligibility tied to firm growth and improved margins, 401(k) with employer matching, Life insurance, Paid vacation after ninety (90) days, clear path to Director of Operations as the firm grows

$67,500 – $75,000 base salary DOE - Bonus eligibility

SCOPE OF RESPONSIBILITY

This is a firm-wide role covering all practice areas, including:

• Estate Planning
• Medicaid Planning
• Probate & Trust Administration
• Special Needs Planning
• Client C.A.R.E. program (Client Maintenance & Continuity Program)

ABOUT THE C.A.R.E. PROGRAM

Safe Harbor’s C.A.R.E. program is the firm’s ongoing client service and maintenance program, designed to provide structured follow-up, updates, and long-term support after initial legal planning is completed.

The C.A.R.E. program supports consistent client engagement, document upkeep, funding alignment, and referral continuity across all practice areas.

From an operations standpoint, the C.A.R.E. program functions as a recurring, system-driven component of the client lifecycle, requiring disciplined workflows, tracking, automation, and accountability to operate effectively at scale.

The Operations Manager does not sell the C.A.R.E. program directly, but is responsible for ensuring it runs consistently, securely, and predictably as part of the firm’s overall service model, enhancing client satisfaction, renewal rates, and referral rates.

PRIMARY RESPONSIBILITIES

Customer Journey & Workflow Ownership

• Own and maintain a unified Customer Journey Map (current and future state).
• Ensure workflows align with a consistent client experience across all practice areas.
• Eliminate ambiguity, rework, and handoff failures.
• Support the design, implementation, and oversight of a tiered drafting and production model, including appropriate use of offshore or third-party resources, while maintaining quality control, data security, confidentiality, and attorney review standards.

Operations, Accountability & KPIs

• Build, document, and enforce Standard Operating Procedures (SOPs).
• Maintain role clarity and accountability across teams.
• Implement and monitor KPIs tied to file velocity, error rates, C.A.R.E. program metrics, and documented time saved.
• Run weekly operational check-ins and monthly KPI reviews.

 AI-Enabled Systems & Automation

• Design and deploy AI-assisted operational tools (e.g., call summaries, workflow reviews, C.A.R.E. follow-ups, internal training).
• Automate workflows within Clio, DecisionVault, ElderDocs, and related systems.
• Measure success by real, documented time savings and error reduction—not experimentation.

Workflow Automation & Systems Integration

• Design, implement, and maintain reliable workflow automations that connect the firm’s core systems.
• Integrate practice management, intake, drafting, communication, and AI tools.
• Use automation platforms such as Zapier, Make (Integromat), Microsoft Power Automate, or comparable tools.
• Build automations with appropriate error handling, access controls, documentation, and change management.
• Ensure automations are secure, production-ready, and governed—not ad hoc or experimental.

AI Governance & Policy Authority

• Draft, implement, and enforce firm-wide AI use policies.
• Approve, modify, or shut down AI tools as necessary.
• Train staff and monitor compliance with AI and automation standards.

 Technology & Systems Stewardship

• Ensure technology supports workflows—not the other way around.
• Standardize file structures, task triggers, and system usage.
• Prevent shadow systems and inconsistent practices.
• Maintain awareness of confidentiality, data security, and vendor risk.

POD & Leadership Sequencing

•  Support leadership development only after workflows, systems, and KPIs are stable.
• Advise on readiness for leadership roles and delay when necessary to protect consistency.

Owner Leverage & Dependency Reduction

• Act as an operational buffer between the Owner and the team.
• Translate strategy into executable plans.
• Reduce reliance on any single individual through documentation, systems, and cross-training.

AUTHORITY

The Operations Manager has the authority to enforce workflows, SOPs, automation standards, and AI policies. Hiring and firing authority is advisory; final personnel decisions rest with the Owner.

LOCATION & TRAVEL

• Regular in-office presence required at the Syracuse/Camillus office.
• Occasional travel to the Watertown office.
• Quarterly out-of-area travel for training with the Owner.
• Out-of-area travel for training as necessary

FINAL NOTE

This role is for someone who takes pride in building systems that last, enjoys bringing order to complexity, and wants their work to materially improve both business performance and the daily experience of a professional team.

If you’re looking for a role where your operational discipline, technology fluency, and follow-through truly matter—we should talk.

IDEAL EXPERIENCE & EDUCATION

• 7–12 years of professional experience.
• 5+ years in operations, systems, or process-driven roles.
• Experience managing people and enforcing standards.
• Bachelor’s degree required; MBA helpful but not required.
• Valid driver’s license.
• Background check required.
• Experience designing and maintaining workflow automations using tools such as Zapier, Make (Integromat), Microsoft Power Automate, or comparable platforms.
• Candidates should be comfortable integrating multiple systems, managing exceptions, and ensuring automations are reliable, secure, and well-documented.

ASSESSMENTS

Safe Harbor Wills & Trusts uses professional behavioral and work-style assessments as part of the hiring process. Final candidates may complete assessments, including DISC, Kolbe, and PRINT, to evaluate alignment with the responsibilities of the role and the working relationship with the Owner/Principal Attorney.

These assessments are not pass/fail tests and do not replace interviews, experience, or a proven track record of success. They are used to support mutual fit.

Safe Harbor Wills and Trusts is a boutique law firm that focuses on helping individuals and families protect their home and life savings from the possibilities of unforeseen health and financial issues.

Our practice areas are limited to: Elder Law, Estate Planning, Family and Legacy Planning, Supplemental Needs Planning, Probate, and Guardianship Proceedings.

Safe Harbor Wills and Trusts believes in giving back to our communities. Employees are encouraged to participate in community and charitable events. When it comes to our team giving back, we believe we can all do well if we all do good.

Compensation details: 67500-75000 Yearly Salary

PI69e58fe7565f-3631

Technician (Classic/Vintage Vehicle)

Duration: 12-months with intended annual extensions

Work schedule: 100% On-site

Location: Atlanta GA

Note: We have two roles available — one for a junior level and one for a senior level.

Position overview

Conduct Restoration, preservation, maintenance, and repair services consistent to Client factory standards for Client Classic Vehicles. Assist in preparation of customer estimates and project plans. Participate in end of project Quality reviews. Prepare all Completed Project Vehicles for customer delivery. Contribute to the development and implementation of the Classic Factory Restoration strategy in concert with but not limited to AfterSales and Vehicle Operations.

Primary responsibilities:

• Recommend and perform restoration on but not limited to engines, transmissions, body work, electrical, and suspension components consistent with Client Classic restoration standards.
• Perform maintenance services such major & minor services and repairs as well as Tire & wheel changes and additional services as necessary consistent with Client standards.
• Perform vehicle and part cleaning services as needed
• Review work orders and discuss work with supervisors.
• Ability to explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and customers on an as-required basis.
• Read test reports, accompanying map, maintenance and repair orders; find parts and available materials, Synchronize workflow and coordinate vehicle cycle and put together parts and material, visually check for identity and errors
• Define and determine errors and disorders with the use of customary diagnostic tools or PIWIS diagnostic tools: Set the list of repairs and create performance charts, diagnostic, and error reports
• Create and support cost estimates for repairs including labor time and parts
• Plan work procedures, using charts, technical manuals, and check the quality parameters and completeness of the work carried out on the basis of the content of procedures
• Examine vehicles to determine extent of damage or malfunctions.
• Follow checklists to ensure all important parts are examined, including belts, hoses, steering systems, spark plugs, brake and fuel systems, wheel bearings, and other potentially troublesome areas.
• Monitor and work closely with the Classic Team to achieve the Client Classic and Factory Restoration qualitative and quantitative targets (KPIs). Define plans to improve them if necessary
• Perform care and cleaning work according to the plan or as needed of parts, vehicle or work space
• Perform test drives, correct deficiencies, and perform final inspection of vehicles or the assembly; implement safety procedures
• Directs, teaches and guides the work of junior or in-training technicians
• Maintain necessary training to meet Client Classic Standards

Education:

• Automotive technical degree preferred
• ASE Certification
• Client Master Technician Certification preferred
• Client Classic Technician Certification preferred
• PTAP graduate beneficial

Experience:

• 1+ year working experience with any Classic/Vintage vehicle Restoration & Repair

• 
  
• Develops moderately complex conceptual designs, final designs, cost estimates and provides maintenance support for the architectural phases of buildings, equipment installations, utility systems and grounds.
  
• Reviews architectural designs to assess compliance with customer requirements, building codes and applicable regulations by applying knowledge of construction principles, practices, and materials.
  
• Communicates problems and issues to others for resolution. Integrates the activities of multiple engineering disciplines, outside consultants and government agencies.
  
• Develops moderately complex conceptual designs, final designs, cost estimates and provides maintenance support for the civil/structural phases of buildings, equipment installations, utility systems and grounds.
  
• Reviews civil/structural designs to assess compliance with customer requirements, building codes and applicable regulations by applying knowledge of construction principles, practices, and materials.
  
• Communicates problems and issues to others for resolution.
  
• Develops moderately complex conceptual analysis to determine the cause of asset failures and reduction in asset capacity by using reliability tools and methods (e.g., life cycle analysis, condition based maintenance, root cause failure methodology, mean time between failures, fault tree analysis, etc.).
  
• Facilitates the implementation of moderately complex improvements in asset effectiveness, availability, and maintainability; to specify configuration of new assets in order to support reliability programs.
  
• Communicates problems and issues to others for resolution.
  
• Develops moderately complex conceptual designs, final designs, cost estimates and provides maintenance support for the electrical phases of buildings, equipment installations, utility systems and grounds.
  
• Reviews electrical designs to assess compliance with customer requirements, building codes and applicable regulations by applying knowledge of construction principles, practices, and materials.
  
• Integrates the activities of multiple engineering disciplines, outside consultants and government agencies.
  
• Develops moderately complex conceptual designs, final designs, cost estimates and provides maintenance support for the mechanical phases of buildings, equipment installations, utility systems and grounds.
  
• Reviews mechanical designs to assess compliance with customer requirements, building codes and applicable regulations by applying knowledge of construction principles, practices, and materials.
  
• Ensures accuracy of drawing archives/libraries by reviewing contractor redlines.
  
• Identifies errors and documents construction changes to comply with regulatory requirements, facility standards, and record retention requirements.
  
• Manages or supports construction projects by providing input on vendor selection; reviews contractor proposals; interfaces with government/regulatory agencies; monitors project progress and vendor/consultant performance.
  
• Prepares and presents project information to ensure compliance with applicable construction documents and jurisdictional requirements and to meet project objectives.Produces or procures detailed design documents.
  
• Uses appropriate resources to produce project drawings, specifications, and permit application packages in accordance with project parameters.
  
• Coordinates designs. Reviews and approves documents.
  
• Translates customer requirements into design options with documents and estimates.
  
• Identifies appropriate materials, equipment, and services by applying engineering principles and methodology.
  
• With limited supervision, develops and updates design standards and site-specific operating procedures in order to establish common practices.
  
• Provides input to strategic, short-term, and long-term infrastructure planning; completes studies; analyzes current conditions and future requirements; recommends capital improvements; gathers and analyzes data; and works with both internal and external customers in order to identify and assess alternatives and impacts.
  
• Translates customer requirements into conceptual design by analyzing intended use/occupancy and desired aesthetics, conducting code research, developing preliminary design elements, determining interdisciplinary engineering support requirements, estimating resource costs/requirements, identifying materials, equipment, and services, and developing initial project schedule in order to establish project scope in response to customer requirements.
  
• Plans, manages, and executes projects. Leads a team of stakeholders in the acquisition and modification of assets to enable the customer to achieve the defined business objectives in accordance with company and accounting policies.
  
• Manages project expenditures within authorized budgets.
  
• Creates, maintains, and communicates project management information.
  
• Assists in the creation of contract scope.
  
• Ensures suppliers comply with all contract obligations.
  
• Interprets and analyzes applicable regulations, standards, codes, and ordinances with respect to project requirements.
  
• Offers project alternatives in order to assure compliance. Provides support, as required, to secure permits.
  
• Provide civil/structural engineering support for the manufacturing operations, including new construction projects, existing building modifications and machine foundations.
  
• Provide maintenance support for the civil/structural phases of buildings, equipment installations, utility systems and grounds.
  
• Reviews civil/structural designs to assess compliance with customer requirements, building codes and applicable regulations by applying knowledge of construction principles, practices, and materials
  
• Manages or supports construction projects by providing input on vendor selection; reviews contractor proposals; monitors project progress and vendor/consultant performance
  
• Review detailed design documents
  
• Review and approve documents
  

Job Role: Lead Software Engineer - AI Application Platform

Location: Charlotte, NC (Onsite)

Eligibility: USC/GC/H4-EAD only

Pay Rate: $90/hr. on W2

The Opportunity

We are seeking a Lead Software Engineer to guide the architectural development and execution of AppGen, a sophisticated AI-powered application generation platform. This role suits a proven technical leader with deep, hands-on expertise across the full software stack who finds enabling a team to build better software deeply satisfying.

You will shape critical systems, mentor senior and junior developers through complex technical decisions, conduct rigorous code reviews across multiple technology domains, and directly influence the platform's trajectory through strategic engineering leadership.

This is for someone who:

• Engages thoughtfully when a junior developer asks targeted architectural questions—because you see an opportunity to shape how someone thinks about systems

• Takes time to explain subtle type-safety issues in code review, understanding that feedback is a teaching moment

• Can present architecture clearly to executives and confidently explain both what we're building and why it matters

• Finds more energy in the code your team ships than in the code you write individually

• Has proven depth across the full stack and a track record of developing engineers into stronger contributors

If that describes you, we'd like to talk.

Core Responsibilities

1. Technical Architecture & Systems Thinking (40%)

• Shape architectural decisions across the full stack: How should the component layer handle dynamically generated forms? What's the right approach to validate complex cross-field dependencies in the FormBuilder? What separation of concerns makes sense between the Generator Lambda and the Parent Backend?

• Guide architecture discussions: Help senior developers think through design trade-offs. Should we use NgRx or Angular signals for this feature? When does a new Lambda function become worthwhile given cold-start costs?

• Identify and address system-wide bottlenecks: Work across layers to improve performance. Explore Lambda cold-start optimization, RDS query efficiency, and DynamoDB access patterns.

• Establish patterns and guide consistency: Define coding conventions that work across Python, TypeScript, and Terraform. Help new team members understand the reasoning behind architectural choices.

What this looks like in practice: You're able to justify architectural decisions with technical reasoning. When someone questions an approach, you can explain the trade-offs you considered. You can write code in multiple languages to validate an approach if needed.

2. Code Review & Technical Guidance (30%)

• Full-stack PR reviews: Review Python FastAPI endpoints and Angular components with equal depth, understanding how they interact.

• Deep technical review: Catch issues thoughtful code review can surface:

o RxJS Observable lifecycle and potential memory patterns in Angular

o Query efficiency and data loading patterns in SQLAlchemy

o Terraform module organization and state management implications

o Type safety and TypeScript coverage gaps

o AWS security and IAM configurations

• Educational feedback: Your code reviews help the team learn. When you identify an issue, reviewees understand not just what changed, but how to think about similar problems in the future.

• Define quality expectations: Work with the team to establish what \"production-ready\" means for this platform and support consistent application of those standards.

What this requires: Experience reviewing code across teams and multiple languages. You know how to write feedback that resonates—clear, constructive, and focused on helping people improve.

3. Mentorship & Team Development (20%)

• Expand specialist capabilities: Help backend specialists learn to contribute to the forms-engine. Support frontend experts in understanding FastAPI patterns.

• Accelerate junior developers: Pair on complex problems. Explain the reasoning behind patterns like DataState. Connect architectural choices to implementation details and performance implications.

• Identify and address gaps: Recognize when someone is struggling with a technology and provide targeted support—training, pair programming, or guidance through architectural decisions.

• Create growth opportunities: Stretch the team into new areas. A backend engineer working on their first Terraform contribution. A frontend specialist implementing an AWS Lambda authorizer.

What this requires: Genuine investment in people's growth. You've walked developers through major transitions (generalist to specialist, specialist to full-stack, or into new technology areas). You understand that team strength grows when individuals expand their capabilities.

4. Stakeholder Communication & Technical Leadership (10%)

• Explain to diverse audiences: Translate architectural choices and trade-offs for product managers, executives, and business stakeholders. Connect \"optimizing DynamoDB queries\" to \"improving form submission latency by 30%.\"

• Shape technical direction: Contribute the engineering perspective on feasibility, risk, and what unlocks future capabilities.

• Support release confidence: You understand the code changes, comprehend the risks, and know what to monitor. You can stand behind releases.

Required Qualifications

Technical Skills

Frontend (Production Experience)

• 5+ years of Angular (including handling version migrations, optimizing change detection, and guiding teams through reactive patterns)

• Strong TypeScript skills with generics, discriminated unions, and strict mode

• RxJS depth: You understand hot vs. cold observables, unsubscription patterns, and can identify potential memory issues in reviews

• NgRx state management: You've designed stores at scale, optimized selectors, and evaluated architectural implications

• CSS Grid & Responsive Design: You can assess component hierarchy and layout decisions

• Material Design: You've worked within it and know when and how to extend it

Backend (Production Experience)

• 5+ years of Python (async/await, type hints, data modeling)

• FastAPI production experience: session management, dependency injection, middleware

• SQL and ORMs (SQLAlchemy): You write efficient queries and review them critically

• AWS services: Understanding of Lambda behavior, IAM least-privilege patterns, VPC networking

• REST API design: Versioning, error handling, idempotency

• Testing frameworks: pytest, testing st

Company Background

Hayward Tyler, Inc. is a fabrication and engineered solutions company primarily engaged in serving the commercial nuclear power market. We design and manufacture OEM replacement parts, pressure vessels, heat exchangers, strainers, pumps, valves, structural supports and many other products. Offering both build to print and engineered to order integrated solutions, we have the highest level of certifications in the field including ASME code N, NPT, NS, NA, U, and NBIC R and NR.

Role Summary

Reporting to the Quality Assurance Director, the Quality Assurance Supervisor has day-to-day responsibility over the Hayward Tyler, Inc.’s [Nuclear] Quality Program that includes execution of our processes and procedures that define the way we meet the requirements of the Nuclear Regulatory Commission (NRC), ASME B&PV Code, and US Law to ensure our products and services meet the most stringent quality expectations of our customers. This important role is also responsible for the oversight of the output and training of the Quality Control Inspection team. The Quality Assurance Supervisor can also be part of increasing efficiency of HTI through continuous improvement.

Functional Goals

• Facilitation of the HTI Quality Program.

• Successful completion of audits from regulators, certifying organizations, and customers.

• Participates in vendor audits/surveys as required.

• Witnessing vendor activities as required.

• Qualification of Quality Control inspectors.

• Qualification of Quality Assurance personnel.

• Functions as an Authorized Nuclear Inspector interface with the company.

• Along with the Quality Assurance Director, the supervisor reviews the applicable ASME B&PV Code Sections and can make suggestions for changes to the QA Manual for future implementation and improvements as necessary.

• Reports on a regular basis to the Quality Assurance Director on the status and adequacy of the QA program.

• Strives for department deliverables to be right first time.

• A champion for building Quality into all aspects of the business.

• Provides back-up to Quality Assurance Director on all key functions.

Principal Duties

Site Leadership

The Quality Assurance Supervisor serves as the primary Quality contact at the Vermont site, working closely with cross-functional teams, while reporting to the Quality Assurance Director at Hayward Tyler, Inc. in Vermont. This position oversees all QA activity at the Vermont facility, and ensures compliance with company quality standards, regulatory requirements, and customer expectations. Keep management informed of the status of QA issues impacting production, personnel, and product deployment.

Quality Activities

This position leads the Quality department at Hayward Tyler and is responsible for all Quality activities. Quality functions break down into three main areas:

• Quality Assurance

Works with the QA Director to develop and maintain the Quality Program, including the Quality Manual, Policies, Procedures, and Processes to adhere to the requirements of the Nuclear Regulatory Commission, ASME Boiler and Pressure Vessel Code, and US Law. Ensures that quality requirements for contracts are properly converted to internal actionable items, and that the ASL and vendor qualifications are audited to meet our stringent requirements. Responsible for maintaining the qualification and certification of inspectors, internal/external auditors, nondestructive examiners and welders.

• Quality Control

Responsible for the review, the control, and to assure the product and the processes for quality are followed in accordance with our program. This includes contract and supplier purchase order review, material control, calibration, product inspection, destructive and non-destructive testing, and ASME B&PV Code activities.

• Quality Improvement

Responsible for working with the QAD to drive down the cost of quality from both internally and externally manufactured products and services. Major focus is internally generated errors and warranty costs. Responsible for driving a “right the first time” culture.

The Quality Assurance Supervisor also participates in the efforts to recruit, train, review, and mentor the Quality staff. They also may represent Hayward Tyler and its commitment to Nuclear Quality on ASME Committees, NIAC and other nuclear industry organizations and events.

Minimum Qualifications:

• AS in Engineering or equivalent job experience (2 plus years in technical position)

• Work experience in a Quality Assurance role in the commercial nuclear industry preferred.

• Commercial Nuclear audit experience required with Lead Auditor qualification preferred.

• ASQ Certified Quality Engineer, or Auditor is a plus.

• Fundamental understanding of the audit process including types of audits, planning, preparation, execution, reporting results and follow-up.

• Capability to learn and develop NDE experience from the organization.

• ASME B&PV Code experience in Section III and/or Section VIII preferred.

• Developed understanding of problem-solving and quality improvement tools and techniques. This includes knowledge of planning tools, quality tools, preventive and corrective actions, and how to overcome barriers to quality improvements.

• Fundamental understanding of quality philosophies, principles, systems, methods, tools, standards, organizational and team dynamics, customer expectations and satisfaction, supplier relations and performance, leadership, training, interpersonal relationships, improvement systems and professional ethics.

• Fundamental understanding of a quality system and its development, documentation and implementation to domestic and international standards or requirements.

• Ensures that work/escalated issues are addressed and completed in a timely manner and that delays and revised time frames are communicated.

• Ability to read & interpret ASME Code, engineering drawings, standards and specifications.

• Expected travel is up to 15% yearly.

• Proficient in Word, Excel, PowerPoint, Outlook and the Internet.

• Strong leadership, interpersonal, analytical and problem-solving skills.

• Highly ethical, collaborative, detail oriented, organized and highly motivated.

• Other duties as required.

Senior Platform Architect

Reports To: Director of Engineering

Department: Engineering

Location: Hybrid - Atlanta, GA

What makes MTech different:

Purpose-Driven Work – Build technology that solves real problems for the world

Casual & Collaborative – No corporate bureaucracy, direct access to senior leadership

Innovation-Focused – Healthy innovation pipeline expanding into new segments and technologies

Transparent & Data-Driven – Clear metrics, objectives, and visibility into company performance

Modern Development – Robust development tools, training programs, and technical excellence

Flexibility & Balance – Flexible work environment that values results over presenteeism

Job Summary

The Senior Platform Architect will lead the technical architecture, design, and modernization of large-scale, multi-tenant enterprise SaaS platforms built on Azure and the .NET stack. This role requires mastery of distributed systems, cloud-native design, and advanced engineering practices to deliver highly available, performant, and secure solutions for global consumer-facing SaaS and Agentic AI products.

Responsibilities and Duties

Architectural Design & Transformation

• Lead migration from monolithic systems to modular monolith and microservices architectures using domain-driven design, bounded contexts, and decomposition strategies.
• Design multi-tenant SaaS platforms with advanced tenant isolation, resource partitioning, and elastic scaling using Azure services.
• Define and enforce architectural standards for .NET (C#), TypeScript, Angular, SQL Server, and Azure, including dependency injection, SOLID principles, asynchronous programming, and reactive patterns.
• Design and implement distributed systems: service orchestration, API gateway management, IoT, edge computing, distributed transactions, eventual consistency, CQRS, and event sourcing.
• Architect for cloud-native resiliency: circuit breakers, bulkheads, retries, failover, geo-redundancy, and disaster recovery using Azure App Services, Azure Functions, Service Bus, Cosmos DB, and Azure SQL.
• Develop and maintain architecture documentation, reference models, and decision records using industry frameworks (TOGAF, Zachman, C4 Model).

Performance Engineering & Observability

• Establish and monitor platform SLOs (latency, throughput, error rates, availability) mapped to customer SLAs.
• Architect and implement advanced caching strategies, indexing, and query optimization for SQL Server and NoSQL stores in coordination with Senior Data Architect, Data Engineers, and Database Admins.
• Design and implement telemetry pipelines: distributed tracing (OpenTelemetry), structured logging, metrics collection, and real-time dashboards for system health and diagnostics.
• Conduct performance profiling, load testing, and capacity planning for backend services and frontend applications.

Automation, Quality, and DevOps

• Architect and implement CI/CD pipelines with automated build, test, security scanning, and deployment workflows.
• Integrate static code analysis, code coverage, and quality gates into the development lifecycle.
• Design and enforce automated testing strategies: unit, integration, contract, and end-to-end tests for backend and frontend components.
• Develop infrastructure as code (IaC) solutions for repeatable, scalable cloud provisioning.
• Create incident response playbooks for rollback, failover, and recovery, drive down MTTR and automate remediation where possible.

Security, Compliance, and Governance

• Architect for multi-tenant security: authentication/authorization (OAuth2, OpenID Connect), encryption at rest and in transit, secrets management, and compliance with SOC 1, SOC 2, GDPR, and other regulatory standards.
• Implement secure software development lifecycle (SSDLC) practices, threat modeling, and vulnerability management, including ZDR, DLP, No Model Training policies with AI Models.
• Ensure architectural governance and alignment with enterprise frameworks (TOGAF, Zachman), maintain architecture decision records, and participate in architecture review boards.

Technical Leadership & Collaboration

• Mentor engineering teams in advanced architectural concepts, distributed systems, cloud-native development, and best practices.
• Collaborate with Data Architect, DevOps, IT Services, Engineering and Product Management teams to ensure platform extensibility, integration, and support for complex business requirements.
• Evaluate and integrate AI/ML services, advanced analytics, and developer productivity tools to enhance platform capabilities.
• Champion a culture of technical excellence, continuous improvement, and innovation.

Required Experience & Skills

• Minimum 10+ years in software/platform engineering, with at least 8 years in platform architecture for enterprise SaaS on Azure and .NET tech stack.
• Proven experience architecting and delivering large-scale, multi-tenant SaaS platforms for global consumer-facing products.
• Deep expertise in .NET (C#), Azure cloud services (App Services, Functions, Service Bus, Cosmos DB, SQL Server), Azure Open AI, Microsoft Agent Framework, TypeScript, Angular, CI/CD, automated testing, and observability.
• Mastery of distributed systems, cloud-native patterns, event-driven architectures, and microservices.
• Demonstrated success in technical debt reduction, performance engineering, and architectural modernization.
• Experience with architectural frameworks (TOGAF, Zachman, C4 Model), architectural governance, and compliance.
• Strong understanding of platform security, regulatory compliance, and multi-tenant SaaS challenges.

Success Metrics (First 12 Months)

• Reduction in platform-related incidents/support tickets.
• Improvement in deployment speed and release velocity.
• Reduction in MTTR for platform incidents.
• Achievement of modularization milestones (monolith decomposition, service rollout, platform observability in production).
• Increase in automated test coverage, code quality, and system performance metrics.

Preferred Skills & Certifications

• TOGAF, Zachman, or similar architecture certification.
• Advanced knowledge of event sourcing, CQRS, service mesh, and cloud-native security.
• Familiarity with semantic technologies, knowledge graphs, and AI/ML integration.
• Hands-on experience with infrastructure as code, automated testing tools, and modern DevOps practices.
• Strong background in platform security, compliance, and multi-tenant SaaS challenges.

EEO Statement

Integrated into our shared values is MTech’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. MTech aims to maintain a global inclusive workplace where every person is regarded fairly, appreciated for their uniqueness, advanced according to their accomplishments, and encouraged to fulfill their highest potential. We

Job Description

We are seeking a detail-oriented Email Developer to handle the technical build and deployment of email campaigns. This role focuses on the hands-on development and implementation of emails using Salesforce Marketing Automation, working from client-provided specifications and creative assets.

Key Responsibilities

Email Development

- Code and build responsive email templates in Salesforce Marketing Automation based on client-supplied specifications

- Develop email campaigns using HTML/CSS and platform-specific scripting languages

- Implement dynamic content, personalization tokens, and conditional logic as specified

- Configure tracking parameters, links, and UTM codes according to requirements

*Data Management

- Import and manage subscriber data from client-provided databases into Salesforce Marketing Automation

- Perform data segmentation and list creation based on client criteria

- Ensure data integrity and compliance with email marketing regulations

- Execute data cleansing and deduplication processes as needed

Campaign Deployment

- Schedule and deploy email campaigns according to client timelines

- Conduct pre-deployment testing including rendering tests across email clients and devices

- Monitor campaign deployment for technical issues and resolve any sending errors

- Execute A/B tests as directed by client specifications

Technical Quality Assurance

- Perform thorough QA checks on all email code before deployment

- Debug HTML/CSS issues and ensure cross-client compatibility

- Verify correct data mapping and personalization tokens

- Validate that emails render properly across all major email clients and devices

Technical Documentation

- Generate post-deployment technical reports on delivery rates, bounces, and technical performance

- Document email build procedures and technical configurations

- Maintain deployment schedules and technical specifications

- Create and update development guidelines and code standards

 Required Qualifications

- 2+ years of hands-on email development experience with Salesforce Marketing Cloud or similar platforms

- Expert-level HTML/CSS skills specifically for email development

- Proficiency in AMPscript, SQL, or similar scripting languages for dynamic content

- Experience with responsive email design and mobile optimization

- Strong understanding of email client rendering quirks and workarounds

- Experience with data imports, list management, and segmentation

- Knowledge of email authentication protocols (SPF, DKIM, DMARC)

- Strong attention to detail and ability to follow technical specifications precisely

 Preferred Qualifications

- Salesforce Marketing Cloud Email Specialist or Developer certification

- Experience with email automation workflows and journey builders

- Knowledge of JavaScript for interactive email elements

- Familiarity with API integrations for data transfer

- Experience with version control systems (Git)

- Understanding of CAN-SPAM, GDPR, and other email compliance requirements

This position requires strong technical development skills and meticulous attention to code quality, with the ability to accurately build and deploy emails according to client specifications. The ideal candidate will be process-oriented and comfortable working with detailed technical requirements and tight deadlines. Preference will be given to candidates that can work onsite at our Moorestown, NJ location.