Quadient Error Codes Jobs in Usa
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Summary:
Manages and coordinates activities of nursing personnel on evening and night shift to maintain continuity for around the clock patient care.
Responsibilities:
Coordinating and monitoring the flow of patients between units;
overseeing interfacility transfers, emergencies, and on call systems.
Providing leadership, coaching, and mentoring to staff;
providing supervision for assigned staff, including performance evaluations and problem solving
Maintaining ongoing communications with patients, families and physicians concerning patient care and ensuring compliance with patient rights policies.
Overseeing the performance and development of the nursing team and key staff.
CORE COMPETENCIES
Nursing Assessment and Care- Level 2 - Working experience
Shares experiences with developing and implementing nursing care plans within a nursing specialty.
Describes the tools and procedures used for initial assessment and progress assessment.
Builds rapport with the patient and explains the condition and course of action effectively.
Discusses common care approaches and typical responses and adjustments to the care plan.
Monitors pain levels;
communicates with patients and family on pain management alternatives.
Clinical Risk Management- Level 2 - Working experience
Shares experiences with cases where a patient is judged to be more vulnerable because of risk factors.
Reviews specific preventive measures in own area.
Identifies key steps of a unit-specific clinical risk management process and associated procedures.
Makes use of organizational resources for risk avoidance and management.
Reviews and interprets risk assessments and clinical incident reports.
Nursing Code of Ethics- Level 2 - Working experience
Describes experiences with situations involving ethical issues and associated resolutions.
Discusses the obligations, duties and responsibility of nurses to patients and society at large.
Identifies and communicates when medical or nursing ethics violations or unsafe conditions are observed.
Cites examples of unusual ethical concerns for patients, families and healthcare providers.
Reviews previous solutions and outcomes for ethical conflicts in own area or specialty. Health Teaching and Health Promotion- Level 2 - Working experience
Describes experiences working with patients on specific conditions, diseases and associated treatments.
Provides first-level response to patient and care giver questions and concerns.
Demonstrates self-care skills for patients and care givers to use once the patient is discharged.
Validates that patients and care givers understand treatments and medications.
Supplies the patient with tools and resources to improve health or prevent deterioration and disease.
Clinical Decision Making and Judgment- Level 2 - Working experience
Shares experiences with own nursing judgement and lessons learned.
Identifies, obtains, and organizes clinical and patient information needed for assessment.
Reviews major tools, techniques and evidence used to identify alternatives.
Describes when and how to utilize the Emergency Severity Index to determine the urgency of care.
Discusses common patient's preferences and their impact on decision making.
Nursing Resource Management- Level 2 - Working experience
Describes experiences with managing resources for own team and self.
Reviews common resource constraints and how they are dealt with.
Delegates, monitors and follows up on simple tasks.
Demonstrates the ability to apportion resources to different components of a task.
Seeks help if necessary;
initiates requests or mobilizes the necessary resources.
FOUNDATIONAL COMPETENCIES
Accuracy and Attention to Detail- Level 2 - Working experience
Processes limited amounts of detailed information with good accuracy.
Utilizes specific approaches and tools for checking and cross-checking outputs.
Develops and uses checklists to insure that information goes out error-free.
Accurately gauges the impact and cost of errors, omissions, and oversights.
Learns from mistakes and applies lessons learned.
Planning and Organizing- Level 2 - Working experience
Creates action plans that ensure the accomplishment of responsibilities.
Breaks tasks into manageable steps that can be incorporated into a personal work plan.
Raises awareness of potential bottlenecks and disruptions to the schedule.
Monitors progress continuously and adjusts tactics for handling situations on a case by case basis.
Escalates concerns over competing or conflicting priorities.
TECHNICAL COMPETENCIES
Clinical Policies and Standards- Level 2 - Working experience
Follows a specific set of standards and associated clinical procedures.
Analyzes policy and standards documentation and ensures organizational compliance.
Provides feedback for improvement of procedures.
Assists in the development and implementation of specific procedures.
Works with control and monitoring mechanisms, tools and techniques.
Requirements:
Education/Skills
Graduate of an accredited Registered Nursing program, Bachelor Degree required
Master’s Degree preferred
Excellent customer service, negotiation and communication skills
Experience
Minimum of 3 years clinical patient care experience in a relevant setting
Minimum of 1 years of healthcare management experience, preferred
Licenses, Registrations, or Certifications
RN Licensure in state(s) of employment
Registered Nurse (RN) required
BLS and ACLS
ENPC or PALS preferred
Work Schedule:
10:30PM - 7AM
Work Type:
Full Time
Summary:
Manages and coordinates activities of nursing personnel on evening and night shift to maintain continuity for around the clock patient care.
Responsibilities:
- Coordinating and monitoring the flow of patients between units; overseeing interfacility transfers, emergencies, and on call systems.
- Providing leadership, coaching, and mentoring to staff; providing supervision for assigned staff, including performance evaluations and problem solving
- Maintaining ongoing communications with patients, families and physicians concerning patient care and ensuring compliance with patient rights policies.
- Overseeing the performance and development of the nursing team and key staff.
CORE COMPETENCIES
- Nursing Assessment and Care- Level 2 - Working experience
- Shares experiences with developing and implementing nursing care plans within a nursing specialty.
- Describes the tools and procedures used for initial assessment and progress assessment.
- Builds rapport with the patient and explains the condition and course of action effectively.
- Discusses common care approaches and typical responses and adjustments to the care plan.
- Monitors pain levels; communicates with patients and family on pain management alternatives.
- Clinical Risk Management- Level 2 - Working experience
- Shares experiences with cases where a patient is judged to be more vulnerable because of risk factors.
- Reviews specific preventive measures in own area.
- Identifies key steps of a unit-specific clinical risk management process and associated procedures.
- Makes use of organizational resources for risk avoidance and management.
- Reviews and interprets risk assessments and clinical incident reports.
- Nursing Code of Ethics- Level 2 - Working experience
- Describes experiences with situations involving ethical issues and associated resolutions.
- Discusses the obligations, duties and responsibility of nurses to patients and society at large.
- Identifies and communicates when medical or nursing ethics violations or unsafe conditions are observed.
- Cites examples of unusual ethical concerns for patients, families and healthcare providers.
- Reviews previous solutions and outcomes for ethical conflicts in own area or specialty. Health Teaching and Health Promotion- Level 2 - Working experience
- Describes experiences working with patients on specific conditions, diseases and associated treatments.
- Provides first-level response to patient and care giver questions and concerns.
- Demonstrates self-care skills for patients and care givers to use once the patient is discharged.
- Validates that patients and care givers understand treatments and medications.
- Supplies the patient with tools and resources to improve health or prevent deterioration and disease.
- Clinical Decision Making and Judgment- Level 2 - Working experience
- Shares experiences with own nursing judgement and lessons learned.
- Identifies, obtains, and organizes clinical and patient information needed for assessment.
- Reviews major tools, techniques and evidence used to identify alternatives.
- Describes when and how to utilize the Emergency Severity Index to determine the urgency of care.
- Discusses common patient's preferences and their impact on decision making.
- Nursing Resource Management- Level 2 - Working experience
- Describes experiences with managing resources for own team and self.
- Reviews common resource constraints and how they are dealt with.
- Delegates, monitors and follows up on simple tasks.
- Demonstrates the ability to apportion resources to different components of a task.
- Seeks help if necessary; initiates requests or mobilizes the necessary resources.
FOUNDATIONAL COMPETENCIES
- Accuracy and Attention to Detail- Level 2 - Working experience
- Processes limited amounts of detailed information with good accuracy.
- Utilizes specific approaches and tools for checking and cross-checking outputs.
- Develops and uses checklists to insure that information goes out error-free.
- Accurately gauges the impact and cost of errors, omissions, and oversights.
- Learns from mistakes and applies lessons learned.
- Planning and Organizing- Level 2 - Working experience
- Creates action plans that ensure the accomplishment of responsibilities.
- Breaks tasks into manageable steps that can be incorporated into a personal work plan.
- Raises awareness of potential bottlenecks and disruptions to the schedule.
- Monitors progress continuously and adjusts tactics for handling situations on a case by case basis.
- Escalates concerns over competing or conflicting priorities.
TECHNICAL COMPETENCIES
- Clinical Policies and Standards- Level 2 - Working experience
- Follows a specific set of standards and associated clinical procedures.
- Analyzes policy and standards documentation and ensures organizational compliance.
- Provides feedback for improvement of procedures.
- Assists in the development and implementation of specific procedures.
- Works with control and monitoring mechanisms, tools and techniques.
Requirements:
Education/Skills
- Graduate of an accredited Registered Nursing program, Bachelor Degree required
- Master's Degree preferred
- Excellent customer service, negotiation and communication skills
Experience
- Minimum of 3 years clinical patient care experience in a relevant setting
- Minimum of 1 years of healthcare management experience, preferred
Licenses, Registrations, or Certifications
- RN Licensure in state(s) of employment
- Registered Nurse (RN) required
- BLS and ACLS
- ENPC or PALS preferred
Work Schedule:
10:30PM - 7AM
Work Type:
Full Time
Work Shift
Day (United States of America)
Job Summary:
Reports to Pharmacy Department OR Emergency Services As an integral member of the Emergency Department team the Medication History Specialist (MHS) is responsible for working with patients who have been identified for admission to the hospital in order to obtain and document the best possible medication history. The MHS role is essential to assure high quality and safe care by reducing medication duplications, ommissions and possible errors. The information obtained will be accurately entered into the computer system and it will be used by the physicians, pharmacist, nurse and other healthcare providers as an input into treatment plans and medication orders during hospitalization, and in discharge planning for post hospital transition and care. Must be capable of passing the medication reconciliation competency test for Pharmacy Technicians. Must be able to pass annual competency and quality assurance metrics. Interview and inquiry techniques, with the patient, family, pharmacy's) to compile the best possible medication history. Responsible for entering all home medications into the electronic medical record. Monitor the tracking board for potential admissions and highly complex patients to complete the medication history to assist in the delivery of quality care. Upon notification of patient admission responsible for updating home medication record in electronic medical record to match ordered and or active prescription medications. Possess service excellence skills, setting patient and family at ease, demonstrating, patience and compassion at the bedside. Will work under direction of Pharmacy Leadership, ED Leadership, Medication Safety Officer, and nurses as needed to resolve any discrepancies/errors in home medication orders.
Core Responsibilities and Essential Functions:
Medication Reconciliation * Obtains and clarifies patients home medication list by utilizing drug information resources, contacting community pharmacies, contacting physician office for prescription clarification, interviewing patient/family and reviewing prescription bottles brought to the Emergency Department by the patient to ensure proper identification of doses and drugs including prescription medications, over the counter drugs and herbals/supplements. * Interacts with and provides medication history and other related patient information to nurses, physicians, pharmacists and other medical professionals as appropriate. Customer Service * Properly provide customer service during phone calls, team interaction and patient/family interaction. * Communicate effectively with all patient populations to gather best possible medication histories. * Communicate effectively with pharmacists, nurses, family members and others outside the hospital to gather further medication history information. * Demonstrate professionalism and excellent interpersonal skills. * Make rounds in the Emergency Department on the nursing staff, physician staff and patients. Performs other duties as assigned Complies with all WellStar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
High School graduate Required or GED Required and Medical Terminology Preferred
Required Minimum License(s) and Certification(s):
All certifications are required upon hire unless otherwise stated.
- Cert Pharmacy Tech or Registered Pharmacy Tech
- Basic Life Support or BLS - Instructor
Additional License(s) and Certification(s):
Required Minimum Experience:
Minimum 2 years pharmacy technician experience Required and retail experience Preferred
Required Minimum Skills:
Minimal typing skills. Basic computer skills. Good oral communication skills. Basic management skills. Good problem solving skills. Good interpersonal skills. Ability to lift a minimum of 30 pounds. Ability to push a transportation cart of approximately 100 pounds
Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Maintains positive contact with clients, attorneys and staff.
Observes confidentiality of firm and client matters.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Identifies and obtains relevant judicial decisions, statutes, legal articles, codes and other pertinent material as requested by attorney(s).
Drafting correspondence and pleadings, complaints, subpoenas, interrogatories, deposition notices, pretrial orders, and legal briefs with various parties.
Proficiency in the firm's software programs, including but not limited to word processing, time and billing system, email system, trial software, document management system, employee electronic time clock system and Microsoft Office Products.
Proficiency in firm's document management system and follows established firm procedures for naming and storage of documents.
Performs court required electronic filing, following established rules and procedures of the court system.
Understands specialty areas of practice and is capable of attaching appropriate enclosures for specialty area without the need for supervision.
Familiar with firm forms, legal forms, document formats, printing requirements and on-line legal research sites.
Performs legal research tasks using all available resources including libraries and computer data systems, when applicable or requested.
Familiar with firm intranet information, firm personnel policy, internal firm procedures for check processing, travel reimbursement and marketing reimbursement requests.
Obtains and provides all necessary back-up documentation and approvals for processing.
Reviews completed assigned tasks and document production to check for errors in grammar, spelling, punctuation, formatting and legal case sighting for correctness.
Maintain high level of professionalism when using the Firm's telephone system, including, but not limited to, handling in-coming calls, transferring calls, conference calls, long distance calls and utilizing firm conferencing system.
Drafts/types complaints and answers, discovery, routine notices, affidavits, motions and petitions, when applicable.
Establishes, organizes and maintains attorney trial notebooks, expert witness notebooks, document indexes, reports and lists, when applicable.
Conducts research and locates cases, depositions, opinions, reports, social media information and other information related to the matter, when applicable.
Utilizes computerized litigation techniques and software, when applicable.
Establishes and maintains calendar and deadline reminder system; utilizes calendar system as required per assigned attorney; reviews weekly motion docket and monthly trial docket; assists in scheduling meetings and depositions.
Works closely with administrative support staff (office services, scanning center, reprographics vendors, hospitality, marketing, etc.); proofs documents returned from other administrative staff, scanning center or outsource vendors.
Ensures that time sheets are entered into the time and billing system in a timely manner and that entries are appropriate and in accordance with client billing requirements where applicable.
WORKING CONDITIONS: Normal first-class law office environment.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Ability to read and write in order to proof and perform minor editing (e.g., punctuation, grammar, spelling) of routine law office correspondence and legal case matters.
Perform non-complex arithmetic calculations when verifying calculations on forms and documents; maintain records and filing systems at an appropriate level.
Approximately 3-5 years on the job paralegal experience necessary in order to gain an understanding of law office policies and procedures and produce accurate legal documents with minimal supervision.
Ability to organize and prioritize numerous tasks and complete them under time constraints.
Ability to proofread typed material for grammatical, typographical or spelling errors.
Interpersonal skills necessary in order to communicate and follow instructions effectively from a diverse group of clients, attorneys and staff to provide information with expected courtesy and tact.
Interpersonal skills necessary in order to communicate in person, by e-mail and telephone to provide information with expected courtesy and tact.
Work occasionally requires a high level of mental effort and production of a high volume of accurate and reliable work product.
Work occasionally requires more than the established office hours per week to perform the essential duties of the position; may require irregular hours.
Typical Physical Needs: Requires prolonged sitting, some bending, stooping and stretching.
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.
May need to climb stairs, ladders and/or scaffolding and lift up to 30 lbs.
EEO Statement: Our Firm is an equal opportunity employer, and we look to fill every position with the best qualified person regardless of age, gender, race, religion, disability, national origin, gender identity or sexual orientation.
With offices across Alabama and Florida, we recruit from all over the Southeast and beyond to find the right fit for every position.
The above is intended to describe the general content of and requirements for the performance of this job.
It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Compensation details: 0 Yearly Salary PI880375cbda90-6775
FUNCTIONAL PURPOSE:
Independently performs the full range of diagnostic, preventive maintenance, alignment and calibration, and overhaul tasks, on both hardware and software on a variety of mail processing, customer service, and building equipment and systems, applying advanced technical knowledge to solve complex problems.
DUTIES AND RESPONSIBILITIES:
- Performs complex testing, diagnosis, maintenance, alignments and calibration, overhaul, and revision, of electronically operated or controlled equipment or systems; may be required to perform maintenance of associated electromechanical equipment and systems.
- Observes the operation of systems and equipment, and applies various testing and diagnostic methods and procedures to locate and correct malfunctions and/or failures and ensures maximum system performance.
- Performs equipment inspections to assess the quality of service or maintenance received, and to discover incipient malfunctions; initiates work orders requesting corrective actions for equipment not meeting maintenance or operating standards; estimates time and materials necessary to make corrections and conducts investigations of frequent or serious equipment failures to determine the cause of the breakdown and to recommend remedial maintenance action.
- Recommends changes to servicing and preventive maintenance activities; assists in the revision of preventive maintenance and operator checklists, and their frequency to sustain the proper degree of maintenance.
- Performs analyses of equipment failures; reviews operational reports, audits, and other information, to determine where operational enhancement can be made to prevent equipment or systems deterioration.
- Participates in the installation, removal, modification, assembly, and/or disassembly of systems and equipment.
- Participates in classroom, on-the-job, and correspondence training programs; attends courses at postal facilities, trade schools, and manufacturers sites; assists in developing and implementing training programs; provides on-the-job training to other lower level maintenance employees.
- Provides technical support to other employees in the facility or in installations within the area served; performs in-process and final operational checks and tests work completed by other employees; may work without direct supervision.
- May drive a vehicle or use other appropriate modes of transportation in the course of assigned duties.
- Follows established safety practices and requirements while performing all duties; reads and adheres to instructions listed in applicable maintenance directives; maintains a library of maintenance directives.
- Performs other duties as assigned.
REQUIREMENTS:
- Ability to demonstrate mechanical comprehension to learn and apply mechanical principles, including a working knowledge of basic mechanical operations (such as levers and pulleys) and the application of physical laws (such as force and gravity). This includes knowledge in the following areas: (A) Power transmission--such as gears, sprockets and chains, belts and pulleys; (B) Power translation--such as cams and cam followers, linkages, springs; (C) Friction reduction'such as bushings, bearings; (D) Fasteners--such as screws, nuts and bolts, pins, rings, clips, couplings.
- Knowledge of basic electricity principles; this includes knowledge of Ohm's law, Kirchoff's law, AC-DC circuitry, relays, switches, and circuit breakers.
- Knowledge of the National Electrical Code may be required for employees in a skilled position. This also includes knowledge of techniques and procedures as used in electrical installations and maintenance (circuit protection, wiring, conduits, etc.).
- Knowledge of electronic principles; this includes knowledge of (A) basic logic gates, symbology, resistors, memory, encoders, decoders, etc.; (B) Hardware/components - such as solid state devices (diodes, transistors, etc.), coils, capacitors, etc.; (C) Digital circuit components - as in registers, adders, counters, memories, flip-flops, encoders, decoders, etc.; and D) AC and DC circuitry - as in circuit analysis, schematic interpretation, etc.
- Knowledge of and ability to follow safety and security procedures for performing maintenance work This includes knowledge of industrial hazards (e.g., mechanical, chemical, electrical, electronic) and procedures and techniques established to avoid injuries to self and others such as lock out devices, protective clothing, and waste disposal techniques.
- Knowledge of current computer technology to understand how technology may be applied to solve a problem or improve system design; this includes knowledge of hardware, software and networking technology/systems and integrated computer systems. This includes knowledge related to: (A) the Operation of computer terminals or other peripherals to enter, operate, and exit programs; to use the systems programs and (B) Retrieving and interpreting reports for diagnostic and information purposes.
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, and division correctly; to solve practical problems by selecting from a variety of mathematical techniques such as formulas and percentages.
- Ability to remember material learned earlier refers to the ability to recall specific information and/or theoretical knowledge and apply it to mechanical, electrical, or electronic maintenance work such as inspection, troubleshooting, equipment repair and modification, preventive maintenance, and installation of electrical equipment.
- Ability to troubleshoot problems to analyze the root cause of a specific error and decide what action to take to prevent recurrence; to back track from a specific problem to identify the source of the error.
- Ability to think logically and critically; to understand the relevance of information; to identify relationships between information and data.
- Ability to think of possible causes for problems and find solutions; to choose the best course of action; to make a decision without delay when the opportunity arises or when all desired information is not available.
- Ability to learn and comprehend new or unfamiliar material; to use multiple approaches to grasp or learn the implication of new information; to quickly incorporate information and ideas.
- Ability to comprehend spatial relations as required to perform maintenance work; to form three-dimensional mental pictures of objects; to know what an object would look like when viewed from a different angle; to determine if something will fit in a specified area. This may include the ability to use technical drawings (e.g. diagrams, blueprints and schematics).
- Ability to read and comprehend job related written materials; this also includes the ability to locate, read, and comprehend text material such as handbooks, manuals, bulletins, directives, checklists, and route sheets.
- Ability to communicate work related information in writing to maintenance, operations and other personnel to complete forms or provide routine and technical information (e.g., in work logs, e-mails, memos and technical reports/documents).
- Ability to follow oral and written directions, instructions, rules, policies and/or procedures correctly and in order.Ability to develop and maintain effective working relationships; to work with teams; to help others; to accept suggestions; to treat others with dignity and respect.
- Ability to demonstrate organizational commitment to the public service goals and mission of the Postal Service. Ability to be conscientious to carry out job tasks; to be responsible and dependable; to take care in performing routine and novel tasks; to track details; to check that all work is accurate and complete; to record information accurately.
- Ability to work from heights refers to the ability to perform safely and efficiently the duties of the position above floor level such as from ladders, catwalks, walkways, scaffolds, vert-a-lifts, and platforms.
- Knowledge and ability to use various hand or portable power tools in performing mechanical, electrical, electronic or other maintenance work; this may include the use of shop power equipment. This ability includes the safe and efficient use and maintenance of such tools as screwdrivers, wrenches, hammers, pliers, chisels, punches, taps, dies, rules, gauges, and alignment tools; refers to the knowledge of, and proficiency with, various power tools; the ability also involves the safe and efficient use and maintenance of power tools such as drills, saws, sanders, and grinders; refers to the knowledge of, and proficiency with, shop machines such as bench grinders, drill presses, and table/band saws.
- Knowledge and ability to use test equipment, gauges or tools to take measurements and/or to take measurements with electrical or electronic test equipment (such as VOMs, oscilloscopes, amprobes) to perform maintenance work; this includes various types of maintenance equipment and may monitoring the operation of a system or machine or use of data networking test equipment.
EXAMINATION REQUIREMENTS:
Applicants must successfully complete Postal Service Test 955, for the Electronics Technician job group, which measures maintenance knowledge, skills and abilities.
In addition, applicants must successfully complete a structured interview evaluation.
ADDITIONAL PROVISIONS:
1. Applicants must be able to operate powered industrial equipment.
2. For positions requiring driving, applicants must have a valid state driver's license, and demonstrate and maintain a safe driving record.
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
This position is responsible for the successful ingress of client data into Press Ganey databases. Client data is used to generate surveys (mail, phone and email) and to capture patient, employee and demographics for.
Job Duties:
- Creating new and updating existing InfoTurn import templates: Working in the TESTINFO & INFOTURN databases to create templates that will capture records from client uploads. Writing logical expressions to pull data from the files as necessary. Working with Account Managers and client IT contacts to verify upload settings such as languages, sampling, precodes, etc... Using tools to test and validate data. Submits for quality inspection by Senior/Lead EDI. Create FTP account and train client on the transmission process. Monitor uploads after implementation to ensure data imports are successful.
- EDI Cases: works independently to address open EDI cases. Writes advanced SQL statements to troubleshoot and define error causes. Reviews and deciphers FTP Server logs to troubleshoot and resolve advanced connection issues. Removes/alters data residing in the InfoTurn database and coordinates approval from appropriate departments (i.e. InfoTurn, Public Reporting, DAR, Client Experience). Upon request from Client Experience, Patient Advisory Services, Public Reporting or the client, the Senior EDI researches uploaded data concerning records processed, duplicates, errors, mailed, undeliverable, data integrity, FTP connection issues, etc... via V-Train (SQL), Intranet reports, Modify demograph, File Import Explorer, Ppatdemo, File Parser, Ultra-Edit, WS_FTP and/or visual inspection of the imported files.
- Communication: Work with both client and PG staff to coordinate the receipt of test data, data-mapping, and live updates. Explain upload methods and required changes to data. Document and communicate account status to client contacts, Client Experience, Public Reporting and Sales.
- Serve as the assigned EDI resource for large enterprise clients. Manage onboarding of new enterprise clients. Manage and implement newly purchased services and changes to existing client file layout(s). Attend scheduled, recurring and impromptu meetings regarding implementation and service issues. Provide ongoing support for all transmission, configuration and data integrity issues.
- Complete SRF update requests: Update import templates according to custom SRF changes not performed by SRF automation. Including add/remove languages, exclusions, custom expressions, custom lookups, etc... Test and validate data by importing data into the test info database and review stored data to assure accuracy.
- Provide phone support: Answer incoming client phone calls. Address issues relating to imported data, upload file errors, FTP transmission and connection errors. Provide second level support for issues escalated from Associate EDI Specialists and EDI Specialists. Provide direction, correct configuration issues or escalate to Lead EDI, EDI Manager or development teams. Attend scheduled client conference calls.
- Training and mentoring: Assist with training EDI new hires on various subject matters including PG developed applications, off the shelf applications, database structure and PG/EDI policies and procedures. Assist with training new hire Account Managers on Import Maintenance/SRF, CRM and Sales Force. Mentor Associate EDI Specialists, EDI Specialists and Account Managers as needed. Address questions from other departments.
- Participates in planning, user acceptance testing and testing of deployed bug fixes/feature enhancements. Works with developer teams to test and troubleshoot new software/hardware technology products.
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $54,000to $70,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
Under general direction, this full-time FASTSIGNS Sign Production Specialist position is responsible for all aspects of the physical production of signs. Sign assembly includes preparing substrates and using the proper machines and techniques to construct products according to written instructions.
Benefits include:
- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
- Training & development
Benefits/Perks:
- Competitive Pay
- Paid Vacation and Holidays
- Performance Bonus
- Ongoing Training Opportunities
Sign Production Specialist Job Summary:
- Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium.
- Prepare substrates for vinyl application. This may include cutting, painting, laminating, cleaning, etc.
- Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of images.
- Operate and maintain printer(s).
- Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards.
- Perform finishing operations such as laminating and/or mounting of printed pieces.
- Report inventory levels and stock to be reordered to the center manager/production manager or franchisee.
- Clean and maintain storage areas.
- Work on multiple projects simultaneously.
Sign Production Specialist Responsibilities:
- Follow a layout to place computer-cut vinyl or full-color graphic image(s) on a predetermined substrate or medium.
- Prepare substrates for vinyl application. This may include cutting, painting, laminating, cleaning, and maintaining the substrates for vinyl application.
- Weed excess vinyl from computer-cut images. Weeding techniques vary with size, type of vinyl, and complexity of the image.
- Operate and maintain printer(s).
- Perform quality assurance measures pre- and post-production by accurately reading and interpreting a Work Order and then proofing for errors or unacceptable standards.
- Perform finishing operations such as laminating, encapsulating, and/or mounting printed pieces.
- Perform installations at customer locations or other off-site locations as necessary.
- Communicate with other employees and customers calmly and professionally.
- Communicate with other employees regarding timing, extra charges, and other production considerations to be accounted for in completing projects.
- Manage the inventory purchasing and storage process.
- Report inventory levels and stock to be reordered to the center manager/production manager or franchisee.
- Help unload and store raw materials; clean and maintain storage areas.
- Work on multiple projects simultaneously.
- Perform routine machine maintenance and minor repairs when necessary.
- Keep the production area neat, clean, and organized.
- Adhere to all company policies, procedures, and business ethics codes.
- Participate in and practice the brand mentality of \"Everybody Sells.\" Constantly be looking for sales opportunities for the center.
- Serve as a backup for answering the phone if the franchisee, manager, and sales/service employees are busy assisting other customers. Assist at the front counter as needed.
- Understand the sales process enough to consult with customers to determine project needs and solutions.
Typical Physical Demands:
- Ability to stand for long periods of time.
- Ability to lift 50 or more pounds.
- Flexibility to lean over a waist-high table and use back and forth hand motion to apply vinyl letters and graphics to a substrate.
- Ability to work under pressure to output high volume, high-quality work.
- Ability to use light power equipment.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
42K-52K/yr + $7,500 Sign-On Bonus + Quarterly bonus incentives
Daily Lunch Catering & Flexible Start Times (as early as 6 AM! post training)
Comprehensive Benefits including medical, dental, vision, life insurance, disability, legal services, pet insurance & more.
Monday to Friday | Tempe, AZ 85288 (onsite)
We’re looking for a Revenue Cycle Specialist who will be focusing on credit balance resolution to join a dynamic team where accuracy and urgency matter.
What You’ll Do
- Research credit balance accounts and determine proper balances.
- Review contractual and allowable adjustments.
- Prepare refund packets and follow up with payers and patients.
- Reconcile accounts down to the true balance.
- Communicate with insurance companies and patients to ensure proper resolution.
What We’re Looking For
- A minimum of 5 years of recent experience in healthcare (medical billing/collections)
- Strong background in payment posting and account reconciliation
- High school diploma/GED
- Proficiency in Excel and general PC skills
- Ability to work under strict deadlines with a high sense of urgency
- Familiarity with GE Centricity (training provided)
Ideal Candidate Profile
- Organized, deadline-driven, and proactive
- Skilled at multitasking and prioritizing under pressure
- Comfortable identifying true credits vs. adjustment errors
- Medical Billing & Collections Expertise – Deep understanding of healthcare billing processes, payer rules, and refund workflows.
- Payment Posting & Account Reconciliation – Ability to identify true credits vs. adjustment errors and reconcile accounts accurately.
- Excel Proficiency – Skilled in PivotTables, VLOOKUP, and data validation for reporting and analysis.
- Data Analysis – Ability to interpret EOBs, ERAs, and CARC/RARC codes for accurate posting and adjustments.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Opportunity Employer/Veterans/Disabled
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
The Commercial Sales Manager is responsible for leading a team of professional sales consultants who are effective at building the Pella brand within the commercial industry in New York and New Jersey. Achieve group sales goals through coaching and developing team member skills in relational selling techniques throughout all active Pella product offerings. Model market expertise and business partner relationships with customers. Grow market share through continually reinforcing proactive development of new customer relationships. Coach and develop value selling and accuracy skills to deliver contribution margin goals and error control needed to ensure profitability. Develop team commitment to continually strive for 100% “Very Satisfied” customers.
The Commercial Sales Manager’s (CSM) primary duty is developing an effective sales team. The CSM is required to spend 70-80% of their time each workweek in the field with sales consultants observing and coaching effective sales skills. The territory includes Northern New Jersey, New York City, and Staten Island.
What Pella has to offer:
- Unlimited mileage reimbursement
- Medical, dental, vision benefits
- 401k with company match
- 20 paid vacation days
- 9 paid holidays
- Sick and personal leave paid days
- Company paid short- and long-term disability insurance
- Company paid life insurance
- Employee assistance program
- Employee discount
This position offers a total target compensation range of $140,000 to $178,000 annually. This includes a base salary plus an uncapped target sales incentive bonus. Actual compensation within this range will depend on skills, experience, and performance.
Responsibilities/Accountabilities:
- Achieving team sales and customer satisfaction goals and objectives.
- Growing market share through sales consultant networking, lead and referral generation.
- Achieving team profitability goals through building value and strategic discounting with error-rate control.
- Assisting sales consultants with acquiring new customers and securing initial sales opportunities.
- Developing sales consultants’ ability to engage customers in consultative sales interactions, overcoming objections and reinforcing their techniques to closing the sale during all customer interactions.
- Recruiting, selecting, onboarding, and retaining high performing sales consultants with HR support.
- Partnering with sales consultants to represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
- Developing sales consultants to maintain exceptional level of expertise of products/services relating to Pella’s customers and their ability to advise customers on manufacturer installation guidelines and field measure openings to ensure accuracy of product applications.
- Ensuring sales consultants’ quotes and orders accurately follow the Commercial Selling Process.
- Driving customer retention and satisfaction by encouraging sales consultants to act as their customers’ central point of contact with Pella, and follow up with existing and potential clients as needed; i.e. send hand written thank-you cards to customers as a proactive measure of customer engagement.
- Encouraging independent decision making while striving for first-time resolution on all client problems/issues. Responding to escalated client concerns with sales consultant’s involvement.
- Evaluating performance and providing appropriate coaching and training as necessary.
- Leveraging customer database tools to develop sales consultants’ ability to manage all customer interactions.
- Fostering a cooperative team environment conducive to the sharing of best practices pertaining to sales challenges and competitive market information.
- Collaborating with Service/Operations teams to ensure successful after sales service requirements and installations.
- Interacting with Accounts Receivable department to address any potential billing/payment issues of customers.
- Assisting Sales GM with developing marketing tactics and events.
- Assisting in the development of annual budgets and monthly forecasts.
- Developing presentations to communicate progress to a variety of Pella audiences.
- Working variable, non-traditional hours making themselves available for sales consultants and customers during evenings and weekends.
Skills/Knowledge
- Coach sales consultants to:
- Meet and engage with prospective customers and demonstrate insight selling techniques
- Provide superb customer service and generate referrals through existing customers
- Develop partnerships with other business that serve the same customers
- Create a sense of trust and reliability with internal team and customers
- Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
- Works collaboratively with Pella team members and customers
- Thrives on working in a fast-paced environment with a high sense of urgency and responsiveness to internal and external customer needs
- Demonstrates strong problem-solving skills and work ethic
- Demonstrates confidence balanced with humility
- Ability to persevere through sales challenges and setbacks
- Ability to motivate and persuade others in order to influence change and shift paradigms
- Seeks out internal experts and utilizes their knowledge
- Able to accurately read, interpret and take-off blueprints
- Exercises independent decision making; working well without close supervision but always keeping their manager informed
- Focused on details and follow through
- Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Qualifications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree (B. A.) from four year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Language and Communication Skills
Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.
Professional Skills
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.
Reasoning Abilities
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Physical Demands
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Travel
The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
Seeking Customs Entry Writer
Location: Schaumburg, IL| Full-Time | Logistics
Are you detail-oriented, organized, and ready to take the next step in your logistics career? Join our team as an Entry Writer, where you’ll play a key role in ensuring smooth import operations, compliance with regulations, and outstanding service to our clients.
What You’ll Do
Responsibilities:
- Review and organize import files to ensure all information and documentation is accurate and complete.
- Communicate with Customer Service when additional documents or information are needed from clients.
- Classify documentation based on operations system data and follow client-specific SOPs.
- Support the Import Manager with classification and compliance needs.
- Research and provide HTS or product codes when missing, ensuring accuracy for future use.
- Input entry data and handle FDA (PGA) requirements, including “may proceed” releases.
- Immediately notify clients when FDA exams are required (document or merchandise).
- Prepare and annotate delivery orders with FDA release status.
- Issue written instructions to carriers/steamship lines when shipments must be held for release.
- Ensure shipments are properly released once clearance is completed.
- Pass completed files to Post-Entry team for final assembly.
- Monitor releases by Customs, FDA, and other authorities, and resolve census or entry errors.
- Correct bill of lading and related errors promptly.
What We’re Looking For
- High School Diploma or GED required.
- 3+ years of entry writing and/or brokerage operations experience (data entry & PGA focus).
- Experience with CargoWise One preferred; QuestaWeb a plus.
- Strong knowledge of U.S. and international geography (countries, cities, ocean ports).
- Proficiency in Microsoft Outlook, Word, and Excel.
- Ability to work independently while delivering top-quality customer service.
- Excellent attention to detail, organization, and multitasking skills.
- Strong written and verbal communication abilities.
Why You’ll Love Working Here
We know our success depends on our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future:
- Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Life Insurance & AD&D Coverage
- 401(k) with Profit Sharing
- Paid Time Off (PTO) for work-life balance
Join us and be part of a team that values accuracy, efficiency, and exceptional client service. Your expertise will help keep global trade moving forward!
