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Hamilton County Supportive Housing Team Leader Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Hamilton County Supportive Housing Team Leader today! The Hamilton County Supportive Housing Team Leader Duties: 1.
Daily Activities Sign-in to Datis and enter the time that you started working Check Email, check previous days' daily progress notes-ensure accuracy, detail and completion Complete PM Daily Census Notes Walk the facility, Inside/outside, check each room (Ensure all mattress encasements are present and secured) Check freezers/refrigerators, food storage areas for organization needed and assign to staff to complete task.
Update menu Check in with staff on 15- hour Psychosocial education groups and chore activity (Make sure client scheduled for deep clean stays home for the day) Facilitate shift change report (Make sure your staff are reading pass-down emails) Discuss your findings from your morning walk with 1st and 2nd shift Participate with staff in food preparation/cleaning/documentation/client interaction to ensure quality and consistency Update client appointment calendar Screen PRN candidates on your assigned day Make sure you enter the time you stopped working at end of day 2.
Weekly Conduct and document weekly supervision with full-time staff/ schedule PRN staff for supervision as needed.
Check CSR spreadsheet and update Create shopping list and pick up order(s) Place food bank order and pick up Report facilities issues to Property Manager Turn in expense requests/update Sun Trust P-card site Update Treatment plans every 3 months (90 days) Ensure staff are adding documents to black medical records bag Ensure 3rd shift staff are replacing each client's 15 hour psychosocial for the week on Sundays.
3.
Monthly Monthly Fire Drill Vehicle inspection Update and submit CSRs Staff Schedules complete for the following month by the 15th of each month.
Menu/group-activity schedule due by the 25th Print and post paperwork by the end of the month EAP drills every quarter JOB PURPOSE/SUMMARY Summary of role of team : Ensure the implementation of daily activities for clients in the supportive housing program.
This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.
Summary of position : This position will ensure the implementation of daily activities for clients in the supportive housing program.
This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.
Is responsible for the direct supervision of the Mental Health Technicians and client's care, which requires a high level of interpersonal and supervisory skills, knowledge of recovery as it applies to the mental health setting and a high level of organization.
Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.
This individual will also be responsible for acting as a liaison with community agencies and families to advocate for the rights and preferences of clients and to facilitate the treatment process, provide advocacy, linkage, and referral services, provide mental health assessments and evaluations, facilitate groups, complete all documentation in a timely manner, participate in treatment team meetings with client's prescriber, participate in other related meetings as needed or as requested by clients and/or families, interface professionally with other agencies involved in the ecology of the family, provide therapeutic support and crisis intervention, uphold center policy and procedures, CARF standards, licensure requirements, MCO requirements, have knowledge/education in RE-ED philosophy and perform other duties as assigned.
TYPICAL WORKING CONDITIONS/ENVIRONMENT In a group home or other residential facility JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises.
Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.
This job description does not constitute a written or implied contract of employment.
1.
Productivity Takes a lead role in hiring and retaining staff-maintains appropriate level of staffing Fills staff vacancies within 2 weeks of previous employee's termination Trains staff regarding program P&P Submits all concurrent reviews after Services Coordinator reviews each month Maintains regular office hours with variances approved by Housing Coordinator Assists in filling bed vacancies as required to ensure housing census goals Completes client's treatment plans/crisis plans; due every 3 months 100% of the time Ensures each supervised housing tech completes notes at the end of each shift Reviews all daily housing shift notes and MAR and any other Mental Health Tech documentation for accuracy and completeness ensuring all funder and CARF guidelines are met Will complete weekly note after the review of all mental health tech and housing documentation for the week Ensures each supervised housing tech attends quarterly meetings Ensures each Mental Health Tech completes required CARF training modules (Relias) Provides direct supervision weekly to Mental Health Tech and assists with personnel issues including approval of time off requests, timesheets and corrective action when warranted As needed, covers shifts to ensure staffing ratio of up to 12:1 2.
Case Manager Serve as advocate/liaison for supportive housing clients to secure services and reduce barriers to those services.
Comply with all clinical record-keeping responsibilities including, but not limited to: monthly and semi-annual productivity reports, group sign in sheets.
Maintain records of referrals and resources provided in Athena Attends and is timely to weekly Team meetings Attends supervision with supervisor on a weekly basis without tardiness Returns all texts/calls within 30 minutes of receiving the text/call.
When on call during after hour's staff returns all frontline staff texts/calls within 30 minutes of receiving the text/call in response to the need of the front line staff member.
Responds to all flags, emails and voicemails within 2 business days Maintains regular office hours with variances approved by Supervisor 3.
Reporting Verifies and completes daily the PM Daily Census (Heads on beds) Submits monthly menu to Housing Services Coordinator by the 25th of each month Ensures supervision logs are submitted to HR monthly Submits a monthly staffing schedule to services coordinator by the 25th of each month Maintains accurate spending records by ensuring receipts are uploaded and coded in SunTrust within 3 days of purchase and ensures all are coded by the end of each week Meets Program Clinical Needs Works in a multi-disciplinary team to meet the needs of the population and oversees house standards Handles client inquiries and addresses issues as appropriate Assists with and obtains mileage forms as necessary Responds to all flags, emails, and voicemails within 2 business days Completes and ensures all chart documentation within 2 business days Provides coverage as needed to meet standards of program Ensures clients are taken to Social Security office with their lease within 5 days of admission into housing to change their address and take care of any concerns in regards to their income Ensures clients are scheduled for an initial mental health intake within 7 business days of admission into housing Ensures clients are scheduled for a medical/health physical within 30 days of admission into housing, or ensures a physical was done 90 days prior to admission into housing and obtains documents for medical record Applies for food stamps for the client within 7 days of admission into housing Provides an accurate monthly coordinated schedule of activities by the 25th of each month Provides frontline staff with needed resources for daily Psycho-educational groups that coincide with the client's treatment plans Ensures the 15-hour Psychosocial Training Record is updated every 3 months in conjunction with treatment plans, this includes highlighting each area of training that correlates with each new treatment plan Ensures that the pass-down log is being utilized and reviewed, confirmed by the signature of each staff member from each shift Ensures all Patient health information is sent to medical records on a daily basis and that medical records are requested each time a client is seen by a provider in the community, unless paperwork is sent with the client Update and maintain the medications coming in and out of the house by updating and ensuring that the MAR is accurate and reflects the client's current medications prescribed 4.
Promotes and Maintains Positive Teamwork Organizes and develops team cohesion during weekly meetings with other housing Team Leaders and Services Coordinator Meets with staff in supervision on a consistent basis (once a week) to address and identify any concerns Communicates with PRN staff when needed and is made available once a week to support staff and assist with any concerns or needs staff may have Demonstrates consideration and concern for fellow workers and promotes harmonious relationships and attitudes 5.
Networking Maintains positive relationships with internal departments to meet program needs and maximize growth Develops a positive working relationship with outside agencies to meet program needs Gives and receives appropriate feedback Communicates directly and approaches conflict with a problem-solving approach COMPENSATION: Starting salary for this position is approximately $17.40/hour
- $19.85/hour based on relevant experience and education.
Schedule: Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.
Travel : Maintaining a dependable vehicle and certified driver status is a condition of employment.
Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.
Must be capable of driving your personal vehicle to transport clients as necessary.
Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.
Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.
Equipment/Technical Competency : Proficiency utilizing computers, cell phone, text messaging, and email are all required for this role.
Must have the ability to document in the Electronic medical record using correct grammar, punctuation, and spelling.
Equipment/Technology: This position does require use of computer, Microsoft office, Excel, virtual meetings, outside agency portals, cell phone, text messaging, and email capabilities.
QUALIFICATIONS
- Hamilton County Supportive Housing Team Leader Experience / Knowledge: Minimum of two years of related work experience Education / License: High School Diploma and 10 years' experience in direct care or a Bachelor's Degree in health related field of counseling, psychology, social work, sociology or a behavioral science field with course work or experience in the area of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual and developmental disabilities.
2 years of supervisory experience preferred.
Physical/Emotional/Social
- Skills/Abilities: Possible exposure to biological hazards.
Hearing of normal and soft tones.
Close eye work.
Lifting up to 50 lbs.
Pushing/pulling up to 150 lbs.
Frequent sitting, standing, walking, bending, stooping, and reaching.
Must pass a drug screen and background check.
Required to be certified in, and effectively implement, verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to, grasping, holding another person, getting down on knees, running, and walking.
Must be capable of assisting in utilizing non-violent methods of crisis intervention including therapeutic holding.
Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings.
Maintaining a dependable vehicle and certified driver status is a condition of employment.
Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.
Must be capable of driving your personal vehicle to transport clients as necessary.
Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.
Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.
The necessary skills for this position include the ability to exercise sound judgment under pressure, utilize effective decision-making skills, set and demonstrate appropriate boundaries, be an empathetic listener, have flexibility, willingness, and adaptability to working with diverse populations, effectively balance supervisory role with direct care, communicate effectively and possess good time management and organizational skills.
Location: Hamilton County, Tennessee NHSC Approved Site Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.
The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.
Employment is contingent upon clean drug screen, background check, and driving record.
Additionally, certain programs are subject to TB Screening and/or testing.
Bilingual applicants are encouraged to apply.
Compensation details: 19.85-19.85 Hourly Wage PIb7c441d977bb-25448-38290013
With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
Guided by our 2030 vision to "be an innovative global healthcare company contributing to the sustainable development of society", we are shaping a healthier, more hopeful future for patients, their families, and society.
Job Summary Reporting to the Sr.
Director of Trade and Distribution Operations, the Director, Customer & Trade Management leads the development and execution of DSI distribution and channel strategies for its oncology and rare disease product portfolio while achieving contracting, access, and performance objectives with assigned national specialty distributor and specialty pharmacy accounts.
The Director of Trade will work collaboratively with diverse members of Supply Chain, Commercial, and Corporate functions to achieve individual, group, and organizational goals.
Responsibilities Strategic Account Management: Lead and advance strategic account relationships with assigned specialty distributor and specialty pharmacy customers.
Develop and implement comprehensive account plans to align distribution strategies with brand objectives and patient access goals.
Develop and lead negotiation strategies with Trade accounts that secure favorable market aligned terms, conditions, and fees for DSI and its products while ensuring optimal patient, HCP, and pharmacy experience when sourcing DSI medications Oncology Channel & Distribution Strategy: Engage directly with key customers, vendors, and internal stakeholders to identify new ways of addressing channel challenges and create win-win-win value for DSI, the account, and the patient and their provider.
Develop, implement, and manage channel and account-based product distribution models aligned to Brand strategy, Market Access, and Finance goals.
Models and solutions may include: oOrder fulfillment and transportation models oAlternative distribution methods (e.g.
direct distribution, drop-ship, other) oLimited or exclusive Specialty Pharmacy arrangements Accountable for channel performance, pull-through, inventory levels, and order patterns to ensure channel integrity and product availability.
Cross-Functional Collaboration: Drive collaboration with home office teams (e.g.
Supply Chain, Finance, Forecasting, Market Access, Brand Marketing, Sales Operations, and Legal) to address a broad range of customer or channel challenges and opportunities and ensure timely analysis, selection, and implementation of strategies and solutions.
Partner with Patient Services and Field Reimbursement teams to ensure providers and patients have timely access to DSI products.
Provide strategic insights and channel intelligence to support Commercial (e.g.
Forecasting and Brand Marketing) planning initiatives in order to achieve channel readiness for new products launches and maintenance of appropriate inventory levels post launch.
Partner with Regulatory, Compliance, and Quality teams to ensure all trade activities adhere to legal and industry standards.
Business Analytics & Market Intelligence: Analyze trade partner data and distribution trends to inform strategic decisions and address barriers to access.
Deliver regular performance reviews, including adherence to KPIs , to strategic accounts.
Maintain expertise in oncology and rare disease market trends, evolving provider needs, and channel participants (Distributors, Pharmacies, PBMs, IDNs, GPOs, Community Oncology Providers, other).
Qualifications Education Qualifications Bachelor's Degree required MBA preferred Experience Qualifications 10 or More Years overall related experience required 7 or More Years Demonstrated experience and proven success leading contract negotiations with (and managing) large commercial accounts, developing and implementing innovative distribution models and/or limited distribution networks, and collaborating with diverse stakeholders to resolve complex challenges in Pharmaceutical Managed Care, Trade, Supply Chain, or similar environments.
required 7 or More Years Developing deep understanding of the oncology product lifecycle, including buy-and-bill and pharmacy benefit models, specialty pharmacy, white/brown/clear bagging, and patient access services and models.
required 7 or More Years Building relationships with Trade and Channel participant executives that have enabled and driven successful strategic initiatives with aligned goals and shared value.
required Familiarity with REMS programs and cold chain logistics preferred Experience managing or collaborating with third-party logistics (3PL) providers preferred Travel Requirements Ability to travel up to 30% of the time.
Travel requirements of at least 5-8 days per month and occasional weekend commitments.
Daiichi Sankyo, Inc.
is an equal opportunity/affirmative action employer.
Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Salary Range: USD$180.880,00
- USD$271.320,00 Download Our Benefits Summary PDF
This position is also responsible for assisting the EHS Manager and Site Leadership Team in the development of new site initiatives around EHS efforts.
Core Skills: • Safety.
Knowledge and understanding of national Safety and Environmental legislation and company policy, systems, and practice relevant to Sourcing Unit and the legal responsibility placed upon individuals.
Must actively contribute to the safe working environment, to include full engagement in the Behavior Based Safety Program.
• Environment.
Reduce costs due to waste and minimize impact to health, safety and the environment through working to eliminate waste and through the correct management of waste and hazardous materials.
Must actively contribute to an eco-efficient environment.
• Leadership.
Encourage the development of a highly effective team through the establishment of a positive team climate supported by authentic leadership and clear communication.
Be pro-active and strive to develop the best practices and action plans to deal with work demands.
• Facilitation and Coaching.
An ability to facilitate and coach team members to support team performance and increase knowledge of policies, procedures and ways of working.
• Decision Making.
An ability to make decisions leveraging experience and knowledge of practices to effectively and efficiently lead EHS activities for the site.
• Problem Solving.
The ability to identify, prioritize and address problems using appropriate tools and techniques that eliminate recurrence.
• Quality.
Knowledge of product quality and food safety procedures.
Become a contributing member of the site Food Safety Team and have full understanding of the site HACCP plan.
• Management.
Able to coordinate business resources and apply risk management processes.
Keen sense of prioritization and ability to influence change.
Resolve conflicts where identified.
• Administration.
Timely and accurate administration for all employees of the site relating to EHS activities including investigation of incidents and injuries.
• Business Awareness.
Understand the business needs for change and innovation.
Operational Responsibilities: • Provide support for the administration and implementation of all EHS programs and policies to ensure the Facility’s adherence to all applicable federal, state and local regulations to ensure an accident/hazard free/healthy work environment.
• Support the Behavioral Safety Excellence Program to assure at-risk behaviors and at-risk conditions are addressed.
Monitor/track all corrective action measures to ensure they are addressed and completed in an accurate and timely manner.
• Provide support to the EHS Manager to ensure the site is to full OSHA, EPA and other regulatory agencies compliance by maintaining safety, accident, environmental and industrial hygiene records as required.
Provide support in the process of EHS inspections and/or audits and track/follow-up on all corrective actions.
• Coordinate investigation of incidents and injuries with Line Managers/Supervisors to ensure accurate and timely completion.
• Under guidance of the EHS Manager, provide operational safety performance feedback on a regular basis.
Support the EHS Pillar, associated sub-teams and provide support to RCAs as needed.
• Support the EHS Flora Food Group framework for site and employee safety teams.
Provide support, instruction, and training to Line Managers/Supervisors in regard to EHS framework initiatives.
• Support the EHS manager in the implementation of all environmental compliance programs and sustainability initiatives according to FFG's sustainable living plan.
• Participate in the development of the annual site EHS budget and control fixed and variable cost expenditures.
• Participate in internal and external EHS audits.
• Determine training needs and assist in delivery of training programs.
• Other duties as assigned.
Qualifications: • Education.
Bachelor’s Degree; B.A or B.S, in Occupational Safety Management, Industrial Hygiene, Environmental Science, Chemical/Industrial/Mechanical Engineering from an accredited institution.
• Master’s Degree in Occupational Safety Management/Environmental Engineering preferred • Practical experience, with a minimum of 1 to 2 years, in the field of Environmental Health and Safety ESSENTIAL: • Proficiency with MS Office (Word, Excel, PowerPoint); Airsweb, Ariba, EHS Reporting System • The ability to write simple reports and correspondence with proper format, punctuation, spelling and grammar.
Requires the ability to effectively present information in one-on-one and small group situations to contractors, 3rd party vendors, clients and other employees of the organization.
• Strong communication skills, both verbal and written, with the ability to influence others.
• Strong interpersonal skills; the ability to build collaborative relationships and networks with multiple and diverse stakeholders, internal and external partners.
• Ability to work collaboratively in a team environment • Ability to drive change and innovation by gathering knowledge and resources to ensure tasks are completed within timelines to a high degree of accuracy and professionalism.
• Ability to understand and influence teams to adapt to new ways of working
This role ensures that Care Management services are delivered in alignment with DHCS requirements, managed care plan contracts, and organizational standards.
The Supervisor provides clinical-adjacent and operational guidance, supports staff in managing complex cases, monitors quality and compliance, and promotes best practices in engagement, care coordination, documentation, and outcomes.
Key Responsibilities Staff Supervision & Development Supervise, coach, and support Care Managers to ensure high-quality, person-centered service delivery.
Provide onboarding, training, and ongoing professional development related to Care Management program requirements, workflows, documentation standards, and engagement strategies.
Conduct regular individual supervision, team meetings, and case conferences to review member progress, address barriers, and support complex case management.
Complete 90-day, annual, and corrective performance evaluations; address performance concerns through coaching and performance improvement plans as needed.
Review and approve staff timecards, paid time off requests, and schedules in alignment with program needs.
Promote staff safety, and retention in a field-based, high-acuity work environment.
Program Oversight & Quality Assurance Ensure Care Managers are meeting DHCS and managed care plan requirements related to outreach, engagement, assessments, care planning, service coordination, and follow-up.
Monitor caseloads, acuity levels, and workload distribution to ensure timely and appropriate service delivery.
Review documentation for accuracy, timeliness, and compliance, including assessments, care plans, case notes, and service logs.
Track and support compliance with required engagement, visit, and contact frequency benchmarks.
Identify trends, gaps, or barriers in service delivery and collaborate with leadership to implement quality improvement strategies.
Care Coordination & Member Support (Escalated / Complex Cases) Provide guidance and consultation on high-acuity, complex, or high-risk member cases, including those involving homelessness, behavioral health needs, medical complexity, or system fragmentation.
Support Care Managers in crisis response, safety planning, hospital discharge coordination, and transitions of care.
Assist with problem-solving related to member engagement challenges, missed appointments, or difficulty accessing services.
Model best practices in motivational interviewing, trauma-informed care, and culturally responsive service delivery.
Collaboration & Stakeholder Engagement Serve as a liaison between Care Managers, internal departments, managed care plans, healthcare providers, behavioral health partners, housing providers, and community-based organizations.
Participate in interdisciplinary meetings, case reviews, and partner coordination meetings as needed.
Support communication and coordination with health plans to address member needs, referrals, and program expectations.
Data, Reporting & Compliance Support accurate data tracking and reporting related to caseloads, engagement, outcomes, and service delivery.
Ensure staff adherence to confidentiality, HIPAA, and organizational policies and procedures.
Assist with audits, chart reviews, and monitoring activities conducted by internal teams or external entities.
Qualifications Required Bachelor’s degree in Social Work, Psychology, Public Health, Human Services, Sociology, Gerontology, or a related field.
Minimum of two (2) years of experience working with underserved populations, including individuals with complex medical, behavioral health, housing instability, or social needs.
At least two (2) years of supervisory or lead experience in care coordination, case management, social services, or a related field.
Experience working in community-based, field-oriented programs and collaborating with multidisciplinary teams.
Knowledge of Medi-Cal, safety-net healthcare systems, and social service navigation.
Preferred Master’s degree in a related field.
Experience supervising care management or similar Medicare/DSNP or Medi-Cal managed care programs.
Bilingual and bicultural skills reflective of the communities served.
Skills & Competencies Strong leadership, coaching, and team development skills.
Ability to support staff working with high-acuity and complex member needs.
Knowledge of community resources, housing systems, behavioral health services, and care coordination best practices.
Excellent written and verbal communication skills.
Strong organizational skills and ability to manage competing priorities.
Proficiency with electronic health records, data systems, and mobile work tools.
Work Environment Hybrid role with a combination of remote work, field-based activities, and in-person meetings.
May include occasional joint field visits or community-based meetings to support staff and program needs.
Reliable transportation required including proof of required California auto liability insurance meeting state minimum limits.
Must be able to perform essential job functions such as lifting 5-10 pounds.
Partners in Care Foundation is an equal opportunity employer.
We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations.
It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws.
All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.
Remote working/work at home options are available for this role.
At Jabil, we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Jabil is hiring a Machine Maintenance Technician to work in its Auburn Hills, MI location. This position is for Monday-Friday 2:30pm-10:30pm (shift differential offered).
How will you make an impact? The Machine Maintenance Technician will be a Subject Matter Expert on all production equipment and will coordinate all activities pertaining to equipment on an assigned work cell. They will also perform maintenance and repairs on production equipment, while also monitoring the daily measurables and correcting issues.
What will you do?
- Performs basic and complex production equipment maintenance, repair, and scheduled preventative maintenance.
- Troubleshoots specific machine-related and process-related issues and resolves them.
- Creates, edits, debugs, and optimizes machine programs.
- Works with internal and external customers and equipment vendors to improve process-related issues.
- Coordinates with other team members, as well as equipment vendors to address issues.
- Works safely at all times and complies with Environmental Health and Safety standards and work practices along with all other work rules.
- May perform other duties and responsibilities as assigned.
How will you get here?
Education:
- High school diploma or equivalent education.
Experience:
- At least 1 year of related work experience with demonstrated practical knowledge in the field.
Knowledge, Skills, Abilities:
- Microsoft Office (Word, Excel, PowerPoint) is required.
- Strong communication skills, both verbal and written.
- Advanced troubleshooting, prioritization, analytical and problem-solving skills
- Ability to understand and perform procedures and work instructions.
- Ability to work under tight deadlines with frequently changing priorities and interruptions
- Ability to utilize advanced tools and follow procedures for maintaining manufacturing controls
- Must obtain and maintain specified Machine Support certifications
Benefits you will receive while working with Jabil:
- Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
- 401K match
- Employee Stock Purchase Plan
- Paid Time Off
- Tuition Reimbursement
- Life, AD&D, and Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Pet Insurance
- Adoption Assistance
- Annual Merit Increases
- Community Volunteer Opportunities
BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline ( ), the Federal Trade Commission identity theft hotline ( ) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access /Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to or calling 727-803-7988 with the nature of your request and contact information.
Shift: 7am-530pm
With a commitment to patient- and family-centered care, the professional nurse uses the nursing process in ways that values the uniqueness of each individual and addresses the physical, psychological, emotional, and social needs of the diversity of patients served by Jefferson Health. Develops nursing plans of care with the patient and their designated care partner(s) to effectively address the individualized needs and priorities of patients and are consistent with their cultural beliefs and values.
Job Description
ESSENTIAL FUNCTIONS
- Interacts with co-workers, patients, their family/designated care partner(s), and other staff consistent with the values of Jefferson. Integrates Evidence-Based Practice, clinical expertise, patients, their family/designated care partner(s) preferences and cultural beliefs and values for delivery of optimal healthcare.
- Partners with patients, their family/designated care partner(s)) in identifying learning needs and priorities and provides education in ways that are useful, understandable, and affirming. Minimizes risk of harm to patients and others by following established nursing practices and protocols and individual performance.
- Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision making. Uses data to monitor the outcomes of care processes and uses improvement methods to design and test changes to continuously improve the quality and safety of patient care.
- Functions effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
- Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution. Demonstrates a commitment to learning and seeks opportunities for continued professional growth and development and acts in primary preceptor role to appropriate staff members
- Actively participates in hospital- and practice setting-based committees, including safety and quality improvement. Demonstrates willingness to give and receive feedback and integrates appropriate changes into practice.
Education - Required
- Specialized Diploma Graduate of an accredited school of nursing required
Education - Preferred
- Bachelor's Degree BSN or completion of BSN or appropriate advanced degree within 3 years of hire strongly preferred
Experience - Preferred
- 1 year Previous experience as an RN in an acute care setting strongly preferred
Knowledge, Skills and Abilities - Required
- Patient-and Family-Centered Practice Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care and care planning.
- Cultural Awareness Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
- Effective Communication Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Appropriately and respectfully delegates to other team members.
- Patient Assessment and Care Knowledge of and ability to assess ailments and injuries of patients and implement a treatment plan.
- Patient and Designated Care Partner Education Knowledge of child and adult education techniques and the ability to elicit learning priorities and needs and educate patients and their designated care partners on the patient's condition, the treatment and medications suggested and given, and the next steps in the patient's recovery.
- Medication Administration and Prescription Knowledge of various medications used to treat patients, ability to apply this knowledge to the administration of medications and to the prescription of drugs for continuing treatment outside of the hospital.
- Discharge Planning Knowledge of the patient's post-discharge needs and the ability to partner with the patient and family/designated care partner(s) in developing a discharge plan and arranging for follow-up care.
- Assessment and Diagnosis Knowledge of various tools and techniques for patient assessment and nursing diagnosis or clinical judgement, ability to explore and analyze reasons behind symptoms and generate resolutions according to available drugs, facilities and techniques.
- Health Information Documentation Knowledge of the relevance of health information and appropriate documentation methods, ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.
Licenses and Certifications - Required
- BLS - Basic Life Support - American Heart Association and
- RN - Licensed Registered Nurse_PA - State of Pennsylvania or
- RN - Licensed Registered Nurse_NJ - State of New Jersey
VALUES AND HABITS
Put People First
- Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
- Build relationships: Build belonging, empathy, and collaboration.
- Engage with grace: Assume positive intent and share your perspective thoughtfully.
- Create moments: Affirm and acknowledge the contributions and efforts of others.
Do What's Right
- Do What's Right: Focus on how we work most effectively to get the best results.
- Prioritize What Matters: Clarify what's most critical and why.
- Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
- Act with integrity: Behave ethically and honestly in all interactions and business practices.
Pursue Excellence
- Pursue Excellence: Focus on learning and growth.
- Look and Listen: Explore new ways of working and stay curious by learning from others.
- Innovate with Intent: Try new ideas that support organizational priorities.
- Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Jefferson Health Northeast
Primary Location Address
10800 Knights Road, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa-tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
For more benefits information, please click here
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See Jefferson Health Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Shift: 7am-530pm
With a commitment to patient- and family-centered care, the professional nurse uses the nursing process in ways that values the uniqueness of each individual and addresses the physical, psychological, emotional, and social needs of the diversity of patients served by Jefferson Health. Develops nursing plans of care with the patient and their designated care partner(s) to effectively address the individualized needs and priorities of patients and are consistent with their cultural beliefs and values.
Job Description
ESSENTIAL FUNCTIONS
- Interacts with co-workers, patients, their family/designated care partner(s), and other staff consistent with the values of Jefferson. Integrates Evidence-Based Practice, clinical expertise, patients, their family/designated care partner(s) preferences and cultural beliefs and values for delivery of optimal healthcare.
- Partners with patients, their family/designated care partner(s)) in identifying learning needs and priorities and provides education in ways that are useful, understandable, and affirming. Minimizes risk of harm to patients and others by following established nursing practices and protocols and individual performance.
- Uses information technology to communicate, manage knowledge, mitigate error, and support ethical decision making. Uses data to monitor the outcomes of care processes and uses improvement methods to design and test changes to continuously improve the quality and safety of patient care.
- Functions effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care. Recognizes the patients, their family/designated care partner(s) in providing safe, compassionate and coordinated care based on respect for patient's personal preferences, priorities, needs, and cultural beliefs and values.
- Creates an environment of belonging and inclusion, demonstrating skills in problem solving and conflict resolution. Demonstrates a commitment to learning and seeks opportunities for continued professional growth and development and acts in primary preceptor role to appropriate staff members
- Actively participates in hospital- and practice setting-based committees, including safety and quality improvement. Demonstrates willingness to give and receive feedback and integrates appropriate changes into practice.
Education - Required
- Specialized Diploma Graduate of an accredited school of nursing required
Education - Preferred
- Bachelor's Degree BSN or completion of BSN or appropriate advanced degree within 3 years of hire strongly preferred
Experience - Preferred
- 1 year Previous experience as an RN in an acute care setting strongly preferred
Knowledge, Skills and Abilities - Required
- Patient-and Family-Centered Practice Knowledge of how to convey respect and collaborate with each patient, family and/or designated care partner in care and care planning.
- Cultural Awareness Knowledge of people with diverse backgrounds and the ability to convey respect and connect effectively.
- Effective Communication Understanding of effective communication concepts, tools and techniques, ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Uses the language of partnership with patients and families, engaging them in their health and health care. Appropriately and respectfully delegates to other team members.
- Patient Assessment and Care Knowledge of and ability to assess ailments and injuries of patients and implement a treatment plan.
- Patient and Designated Care Partner Education Knowledge of child and adult education techniques and the ability to elicit learning priorities and needs and educate patients and their designated care partners on the patient's condition, the treatment and medications suggested and given, and the next steps in the patient's recovery.
- Medication Administration and Prescription Knowledge of various medications used to treat patients, ability to apply this knowledge to the administration of medications and to the prescription of drugs for continuing treatment outside of the hospital.
- Discharge Planning Knowledge of the patient's post-discharge needs and the ability to partner with the patient and family/designated care partner(s) in developing a discharge plan and arranging for follow-up care.
- Assessment and Diagnosis Knowledge of various tools and techniques for patient assessment and nursing diagnosis or clinical judgement, ability to explore and analyze reasons behind symptoms and generate resolutions according to available drugs, facilities and techniques.
- Health Information Documentation Knowledge of the relevance of health information and appropriate documentation methods, ability to record medical histories, symptoms, vital signs, medications, diagnoses, treatment plans, procedures, tests, and medical results in written or electronic form.
Licenses and Certifications - Required
- BLS - Basic Life Support - American Heart Association and
- RN - Licensed Registered Nurse_PA - State of Pennsylvania or
- RN - Licensed Registered Nurse_NJ - State of New Jersey
VALUES AND HABITS
Put People First
- Put People First: Create a safe environment where all colleagues feel supported and motivated to be their best at work.
- Build relationships: Build belonging, empathy, and collaboration.
- Engage with grace: Assume positive intent and share your perspective thoughtfully.
- Create moments: Affirm and acknowledge the contributions and efforts of others.
Do What's Right
- Do What's Right: Focus on how we work most effectively to get the best results.
- Prioritize What Matters: Clarify what's most critical and why.
- Align on Expectations: Translate priorities into agreed upon accountabilities and outcomes.
- Act with integrity: Behave ethically and honestly in all interactions and business practices.
Pursue Excellence
- Pursue Excellence: Focus on learning and growth.
- Look and Listen: Explore new ways of working and stay curious by learning from others.
- Innovate with Intent: Try new ideas that support organizational priorities.
- Value Lessons Learned: Acknowledge progress and insights that come from striving to improve.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Jefferson Health Northeast
Primary Location Address
10800 Knights Road, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa-tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
For more benefits information, please click here
By applying, you consent to your information being transmitted to the Employer by SonicJobs.
See Jefferson Health Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
A Social Worker - Behavioral Health is an integral member of the healthcare team, providing comprehensive support and services to patients and their families. They play a vital role in promoting mental, emotional, and social well-being. The Clinical Social Worker is responsible for a range of duties, including psychotherapy, billing for services, conducting assessments, developing patient-centered care plans, facilitating resources, monitoring progress and evaluation, advocating for patients, actively listening to their concerns, respecting individuality, and building trust. This position must practice under appropriate supervision as defined by the North Carolina Social Work Certification and Licensure Board.
Responsibilities:
1. Psychotherapy: Provide individual, group, and family psychotherapy to patients to address their emotional, psychological, and social needs. Utilize evidence-based therapeutic techniques and interventions to promote positive change and enhance overall well-being.
2. Documentation and Billing for Services: Accurately document and bill for services rendered in compliance with insurance and regulatory requirements.
3. Assessments: Conduct comprehensive biopsychosocial assessments to evaluate patient needs and identify any barriers to their overall functioning. This includes assessing their support systems, coping mechanisms, mental health conditions, and psychosocial factors.
4. Patient-Centered Care Plans: Collaborate with the healthcare team and the patient to develop individualized care plans that address their unique needs, goals, and preferences. These plans should integrate medical, psychological, and social aspects of care to ensure a holistic approach. Plans should facilitate optimal patient care transitions to avoid unnecessary hospitalizations or emergency department utilization.
5. Resource Facilitation: Connect patients and their families with community resources, mental health services, support groups, and other relevant programs. This includes assisting with referrals for psychiatric evaluations, medication management, and coordinating care with other providers.
6. Crises Management: Identify possible or actual patient/family crises, provide crisis intervention and emotional support, and creates and facilitates effective plans for resolution.
7. Progress Monitoring & Evaluation: Continuously monitor and evaluate the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary
adjustments. Collaborate with the healthcare team to ensure appropriate follow-up and continuity of care.
8. Advocacy: Advocate for patients' needs within the healthcare system and the community. This involves ensuring access to appropriate treatment, facilitating communication between patients and their healthcare team, and addressing any barriers or concerns that may impact the patient's well-being.
9. Active Listening: Engage in active listening to understand patients' experiences, concerns, and emotions. Provide a safe and non-judgmental space for patients to express themselves, and offer empathy, validation, and support.
10. Respect for Individuality: Recognize and respect the unique values, beliefs, and cultural backgrounds of each patient. Tailor interventions and support to align with their individual needs and preferences, taking into account their cultural, social, and spiritual backgrounds.
11. Building Trust: Build trust-based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism. Foster open communication, collaboration, and a therapeutic alliance.
12. Actively participates in meetings, problem solving, goal setting, quality improvement and patient satisfaction initiatives.
Other Information
Other information:
Education Requirements:
● Master's Degree in Social Work
Licensure/Certification Requirements:
● LCSW-A
Professional Experience Requirements:
● -----
Knowledge/Skills/and Abilities Requirements:
● - Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities
- Ability to collaborate effectively as part of an interdisciplinary team
- Empathy, compassion, and cultural sensitivity
- Ability to maintain confidentiality and adhere to ethical guidelines
Job Details
Legal Employer: NCHEALTH
Entity: Caldwell Memorial Hospital
Organization Unit: Jonas Hill Outpatient Clinic
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $26.85 - $38.61 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Onsite
Work Schedule: Day Job
Location of Job: US:NC:Lenoir
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email if you need a reasonable accommodation to search and/or to apply for a career opportunity.
Description
What We're Looking For:
Begin your career as a Customer Success Manager IIat Meltwater, where each day is dedicated to ensuring the continued success and satisfaction of our valued customers. We're searching for driven individuals to join our team and play a pivotal role in delivering exceptional experiences. As a Customer Success Manager II, your focus will be on driving impactful outcomes through product adoption, implementing risk mitigation strategies, and conducting user training
At Meltwater, we offer more than just a job-it's a pathway to personal and professional growth. Immerse yourself in an environment that cultivates your talents, fosters mentorship, and advocates for inclusive leadership principles. Engage with seasoned account managers and resilient leaders who are committed to supporting your journey of development.
Join our team and become part of a diverse community that celebrates your unique contributions and empowers you to reach new heights.
What You'll Do:
Collaborate with internal stakeholders, including Renewal Managers and Account Managers, to align customer needs effectively.
Provide strategic guidance and support to ensure comprehensive adoption of Meltwater solutions, maximizing value for customers.
Empower clients with tools and resources to cultivate strong advocacy, enhancing billing relationships.
Foster a deep understanding of customers' organizational context and objectives through close collaboration, tailoring solutions to their unique needs.
Seamlessly partner with the Account Manager team to identify upselling and cross-selling opportunities, driving overall customer account growth.
Proactively engage with accounts ahead of renewal dates to support renewals, mitigate risks, and address 'at-risk' accounts.
Take ownership of customer account gross retention, prioritizing high levels of satisfaction and loyalty.
Drive client engagement and product adoption to ensure ongoing value delivery.
Conduct thorough onboarding and training sessions for new customers, facilitating seamless integration with Meltwater solutions.
Gather customer feedback through executive business reviews, fostering continuous improvement and addressing evolving needs.
Identify expansion opportunities and communicate them to Account Managers, contributing to the growth and success of customer accounts.
What You'll Bring:
A Bachelor's degree or higher is preferred for this role, empowering you to demonstrate your academic prowess and contribute effectively.
Demonstrated expertise in customer success, account management, or a related field, backed by at least 3 years of hands-on experience in account management.
Exceptional communication and interpersonal skills, enabling the establishment and maintenance of strong customer relationships.
Results-driven mindset, dedicated to achieving customer satisfaction and fostering their success.
Proactive approach in identifying and addressing customer needs and opportunities promptly.
Collaborative spirit, adept at working closely with cross-functional teams to ensure seamless customer success.
Excellent written and verbal communication skills in English.
Willingness to embrace the best of both worlds with our hybrid work schedule. This role requires you to be in the office 3 days a week
The ability to legally work in the country of hire is required for this position.
What We Offer:
- Enjoy comprehensive paid time off that allows you to have an enhanced work-life balance.
- Excellent medical, dental, and vision options
- 401(k) matching, life insurance, commuter benefits, and parental leave plan
- Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
- Energetic work environment with a hybrid work style, providing the balance you need.
- Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
- Base Salary of $48,000 -$64,000 USD per year + quarterly commissions subject to the terms of the applicable commission plan.
- Total compensation range for this position: $80,000 - $107,000 USD per year. Earnings are dependent on individual sales performance.
Where You'll Work:
- 233 S. Wacker Drive / Willis Tower Suite 8370
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around
the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates
an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along
the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We're proud of our diverse team of 2,200+ employees in 50 locations across
25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
We may use AI to assist in aspects of our hiring process, such as reviewing candidate information and supporting evaluation activities. These tools are used only to assist our team through increased efficiencies. Every output continues to be reviewed by humans, and all hiring decisions are made by humans. We remain committed to evaluating candidates fairly, consistently, and in compliance with all applicable laws.
Job Title: Wordings Manager - Specialty Risks
Division: Specialty Risks
Reports To: As per Beazley's organisation chart
Key Relationships: Business Management, Specialty Risks Underwriters, Compliance, Innovation and Product Development and all other relevant stakeholders
Job Summary: Provide underwriting and wordings support to assigned Specialty Risks teams or focus groups and general support across Specialty Risks and other Beazley trading teams as necessary.
FLSA Status: Exempt
Key Responsibilities:
Wordings:
* Primary focus is on drafting policy wordings and endorsements to support business/underwriting objectives of the assigned Specialty Risks team/focus group.
* Assist the focus groups in addressing coverage issues raised in the underwriting and negotiation process to assist in successful closing of business opportunities.
* Assist the focus groups in achieving sales and service goals by providing high quality and timely response to queries raised.
* Providing support on underwriting, product development, and coverage issues.
* If qualified, review confidentiality agreements and warranty statements as needed for US/UK/RoW Specialty Risks Underwriters in order to engage in the underwriting process.
* Assist Specialty Risks underwriters in addressing bespoke coverage requests; requires interaction with Brokers, Insureds, other key external stakeholders (i.e. insured counsel).
* Managing the NDA process and manage and train wordings analysts work with NDAs.
* Managing the Endorsement process in the US and RoW.
* Manage the US, UK and RoW Product Development and Product Delivery process which includes: product development, drafting, addressing questions and objections from state departments of insurance when necessary for US platform products.
* Manage the US admitted filings and supporting the filing process for wordings and endorsements.
* Coordinate projects and work collaboratively with other key stakeholders internally, including but not limited to Compliance, Claims, Conduct Risk, UW Controls and Operations, Specialty Risks, Marketing and IT.
* Monitor competitive landscapes for the continuous improvement or wordings and underwriting controls.
* Participate in Team/Focus Group Business Planning, Away Days, Broker/Client meetings and other Marketing events, as required and appropriate.
* Provide assistance with additional projects and/or legal services (if qualified) for Business Management, Specialty Risks or other Beazley teams, as needed.
* Monitor claims developments and impact of wording on claims.
General
It is important that within all your interactions both internally and externally you adhere to Beazley's core values - Being Bold, Striving for Better, and Doing the Right Thing - as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:
* Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct.
* Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
* Display business ethics that uphold the interests of all our customers.
* Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
* Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.
* Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Personal Specification:
Education & Qualifications
* Undergraduate degree or Law degree preferred
Skills & Abilities
* Organized and detailed oriented
* Computer skills - good working knowledge of MS office
* Ability to communicate effectively with others, both verbally and in writing
* Self-motivated team worker who is also able to work on own initiative
* Proven ability to manage time, meet deadlines, and prioritise
* Able to maintain standards and professionalism during periods of fluctuating workloads
Essential Criteria
* Relevant professional level experience required
* Insurance-related experience preferred
* Strong client service skills required
Aptitude & Disposition
* Task-focused, self-motivated and flexible
* Consistently professional approach
* Able to successfully interact with managers/underwriters/colleagues/external suppliers
* Positive, enthusiastic and service oriented
Competencies
* Achievement orientation
* Analytical thinking
* Information seeking
* Customer focus
* Team working
* Initiative
* Problem solving
* Detail oriented
Who We Are:
Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.
Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.
Our Culture
We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.
- Be bold
- Strive for better
- Do the right thing
Upholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.
We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.
Explore a variety of networks to assist with professional and/or personal development. Our Employee Networks include:
- Beazley RACE - Including, understanding and celebrating People of Colour
- Beazley SHE - Successful, High potential, Empowered women in insurance
- Beazley Proud - Our global LGBTQ+ community
- Beazley Wellbeing - Supporting employees with their mental wellbeing
- Beazley Families - Supporting families and parents-to-be
We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as:
- Internal Pathways (helping you grow into an underwriting role)
- iLearn (our own learning & development platform)
- LinkedIn Learning
- Mentorship program
- External qualification sponsorship
- Continuing education and tuition reimbursement
- Secondment assignments
The Rewards
- The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organization
- Attractive base compensation and discretionary performance related bonus
- Competitively priced medical, dental and vision insurance
- Company paid life, and short- and long-term disability insurance
- 401(k) plan with 5% company match and immediate vesting
- 22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefs
- Up to $700 reimbursement for home office setup
- Free in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowance
- Up to 26 weeks of fully paid parental leave
- Up to 2.5 days paid annually for volunteering at a charity of your choice
- Flexible working policy, trusting our employees to do what works best for them and their teams
Salary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $100,000-110,000 per year plus discretionary annual bonus.
Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.
