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At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Collaborates with the physician and healthcare team in the delivery of patient care, utilizing the nursing process. Provides professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintenance of medical records. MHHS hires RNs based on years of experience groupings (i.e. newly licensed RN [working under the supervision of RN clinical preceptor], less than 1 year, 1-3 years, 3 to 10 and 10+).Job DescriptionMinimum Qualifications
Education: Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred
Licenses/Certifications:
Current State of Texas license or temporary/compact license to practice professional nursing
Certified in Basic Life Support
Additional certifications may be required based on discipline and/or nursing unit requirements
Experience / Knowledge / Skills:
RN I < 1 year
RN II = 1-3 years
RN III = 3-10 years
RN IV = 10+ years
Effective oral and written communication skills
Principal Accountabilities
Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served.
Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.
Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care.
Coordinates treatment plans; develops/implements discharge and/or transfer plans.
Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
Adheres to all regulatory and Texas Board of Nursing standards.
Ensures safe care to patients, staffs and visitors; adheres to all Memorial Hermann policies, procedures, and standards, being a good steward of resources, including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; may serve as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Days - 4 ten hour shifts per weekCall rotation is required (for nights, weekends and holidays)
**Previous OR experience is preferred
Responsible for serving as a clinical expert in the delivery and management of comprehensive patient care, utilizing research and evidence-based practice as necessary; for expertly caring for patients from multiple services/specialties, and for more complex diagnosis.Job Description
Minimum Qualifications
Education: Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred
Licenses/Certifications:
- Current State of Texas license or temporary/compact license to practice professional nursing
- Certified in Basic Life Support required
- Additional certifications may be required based on discipline and/or nursing unit requirements
Experience / Knowledge / Skills:
- Three (3) years nursing experience in area of specialty
- Demonstrates commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “we advance health” through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
Principal Accountabilities
- Plans, coordinates, and directs all activities between the interdisciplinary team to direct and facilitate departmental throughput in order to attain positive outcomes.
- Coordinates with ancillary departments such as lab, radiology, registration, and bed board to ensure proper turn-around times.
- Makes daily assignments for all personnel according to the applicable skills inventory and the age and needs of the patient/population served.
- Identifies and utilizes available resources to resolve problems; coordinates and collaborates with other clinical coordinators ensuring departmental staffing coverage.
- Acts as a liaison, to departmental staff, medical personnel, patients and family members; assist in any patient care concerns, issues and complaints; conducts daily leadership rounding on assigned unit.
- Utilizes critical thinking and sound clinical judgment and works autonomously to solve problems.
- Escalates issues or notifies nursing leader/supervisor of significant occurrences, intervention, or delays, as appropriate.
- Facilitates resolution to patient problems and concerns, ensuring appropriate service recovery.
- Acts as a mentor/coach to assigned staff and provides input into the annual performance review of those staff members.
- Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
- Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
- Adheres to all regulatory and Texas Board of Nursing standards.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; may serve as preceptor, mentor and resource to less experienced staff.
- Other duties as assigned.
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Collaborates with the physician and healthcare team in the delivery of patient care, utilizing the nursing process. Provides professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintenance of medical records. MHHS hires RNs based on years of experience groupings (i.e. newly licensed RN [working under the supervision of RN clinical preceptor], less than 1 year, 1-3 years, 3 to 10 and 10+).Job DescriptionChildren's Memorial Hermann TMC is actively seeking a skilled and enthusiastic Infusion Oncology RN to join their team!
This position has 2 shifts available:
- 4 x 10 hr shifts
- Mon-Wed; Friday; Off-Thursday OR Mon-Wed; Friday; Off-Thursday
-No weekends, No holidays, No on call required
-Must have 3+ years of IMU or ICU pediatric experience; open to 5+ years of general pediatrics
-Must have BLS, PALS, APHON
-Highly prefer port certification
Interview: Zoom/Job Shadow
We offer DAY ONE benefits including medical, dental, and vision. We also offer a generous PTO accrual package, no cost education options, and a 6% match on a 403(b) retirement plan.Sound like you? Apply TODAY!Minimum Qualifications
Education: Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred
Licenses/Certifications:
- Current State of Texas license or temporary/compact license to practice professional nursing
- Certified in Basic Life Support
- Additional certifications may be required based on discipline and/or nursing unit requirements
Experience/ Knowledge/ Skills:
- RN I < 1 year
- RN II = 1-3 years
- RN III = 3-10 years
- RN IV = 10+ years
- Effective oral and written communication
Principal Accountabilities
- Delivers safe and appropriate care to patients, according to the nursing skills inventory and the age and needs of the patient/population served.
- Coordinates the planning for the delivery of nursing care with an interdisciplinary team and administers appropriate clinical decisions in the delivery of patient care.
- Collaborates with, directs, and may delegate to the healthcare team in the attainment of positive outcomes based on data, research, evidence, and professional standards of care.
- Coordinates treatment plans; develops/implements discharge and/or transfer plans.
- Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes.
- Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
- Adheres to all regulatory and Texas Board of Nursing standards.
- Performs other duties as assigned, within scope of practice and clinical competency.
- Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
- Other duties as assigned.
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Responsible for serving as a clinical expert in the delivery and management of comprehensive patient care, utilizing research and evidence-based practice as necessary; for expertly caring for patients from multiple services/specialties, and for more complex diagnosis.Job DescriptionMemorial Hermann TMC is actively seeking a skilled and enthusiastic RN, Clinical Coordinator for the Cancer Center.
Full Time/DAYS
Must have 5 or more years of RN experience
Must have 2 or more years of Oncology experience
No on call, holidays or weekends
In Person Interviews
We offer DAY ONE benefits including medical, dental, and vision. We also offer a generous PTO accrual package, no cost education options, and a 6% match on a 403(b) retirement plan.
Sound like you? Apply TODAY!
Minimum QualificationsEducation: Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred
Licenses/Certifications:
Current State of Texas license or temporary/compact license to practice professional nursing
Certified in Basic Life Support
Additional certifications may be required based on discipline and/or nursing unit requirements
Experience / Knowledge / Skills
Three (3) years nursing experience in area of specialty
Principal Accountabilities
Plans, coordinates, and directs all activities between the interdisciplinary team to direct and facilitate departmental throughput in order to attain positive outcomes.
Coordinates with ancillary departments such as lab, radiology, registration, and bed board to ensure proper turn-around times.
Makes daily assignments for all personnel according to the applicable skills inventory and the age and needs of the patient/population served.
Identifies and utilizes available resources to resolve problems; coordinates and collaborates with other clinical coordinators ensuring departmental staffing coverage
Acts as a liaison, to departmental staff, medical personnel, patients and family members; assist in any patient care concerns, issues and complaints; conducts daily leadership rounding on assigned unit
Utilizes critical thinking and sound clinical judgment and works autonomously to solve problems; escalates issues or notifies nursing leader/supervisor of significant occurrences, intervention, or delays, as appropriate
Facilitates resolution to patient problems and concerns, ensuring appropriate service recovery.
Acts as a mentor/coach to assigned staff and provides input into the annual performance review of those staff members
Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement and desired client-centered outcomes
Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience
Adheres to all regulatory and Texas Board of Nursing standards
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
Employee Signature:________________________________________ Date:_________________
Manager Signature:_________________________________________ Date:_________________
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served. Must demonstrate knowledge of the principles of growth and development as it relates to the different life cycles. Specific age groups that are served by this position are circled:
| Neonate | Infant | Pediatric | Adolescent | Adult | Adult/Geriatric |
LPN/LVN Career Opportunity
Embark on Your Compassionate LPN/LVN Journey at Encompass Health
Are you in search of a fulfilling healthcare career close to your heart and home? Encompass Health welcomes you warmly, offering a space that feels like home from day one, where you're valued and embraced as if we've been long-time friends. Join us in making a positive impact on the community, delivering care and support to patients while contributing to their inspiring outcomes. If this resonates with you, you're in the right place. As an LPN/LVN, your understanding of the significance of small victories drives you. Utilize your specialized skill set to deliver top-tier, compassionate, and personalized care, dedicating time to deeply comprehend patients and support their rehabilitation goals. Within an environment where our team embodies drive, support, warmth, and inspiration, access cutting-edge equipment and technology. Our commitment starts on day one, prioritizing your growth, development, and well-being through our tuition reimbursement program and personalized career path plans. Welcome to a career where your compassion fuels impactful care and personal fulfillment.
A Glimpse into Our World
Whether you're establishing the foundations of your career or a seasoned LPN/LVN in search of a nurturing work environment to call home, we're confident you'll sense the difference the moment you become part of our team. Being at Encompass Health means being associated with a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, all united for the greater good of our patients. Our achievements, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, make us immensely proud.
Benefits That Begin With You
Our benefits are designed to support your well-being and start on day one:
- Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
- Generous paid time off that accrues over time.
- Tuition reimbursement and continuous education opportunities for your professional growth.
- Company-matching 401(k) and employee stock purchase plans, securing your financial future.
- Flexible spending and health savings accounts tailored to your unique needs.
- A vibrant community of individuals who are passionate about what they do!
Be the LPN/LVN You've Always Aspired to Be
Your impactful journey involves:
- Providing direct patient care, aligning with the personalized care plan and physician orders.
- Observing patient behaviors, including monitoring vital signs, symptoms, and responses to treatments.
- Collaborating directly with Registered Nurses to report findings and execute patient care plans.
- Cultivating meaningful relationships with patients by dedicating time to understand their physical, mental, and emotional needs for a successful recovery.
- Celebrating patient victories along the way.
Qualifications
- Current LPN/LVN licensure as required by state regulations.
- CPR certification.
- One year of experience in an inpatient medical-surgical or general hospital setting is preferred.
- Rehabilitation experience is preferred.
We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey!
The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Patient Flow Center is intended to improve the quality and safety of care, reduce the need for out of area placements, and optimize the use of resources. The Patient Flow Center RN Coordinator assists with placement of patients in the acute care setting in accordance with established guidelines to the appropriate facility and service line. This role typically reports to the Manager, Patient Flow Center.Job DescriptionMUST HAVE 3 OR MORE YEARS OF RN EXPERIENCE
WORK HOURS: VARIED/10A-6P
SHIFTS: 3/8HR SHIFTS PER WEEK, ROTATING WEEKENDS
MINIMUM QUALIFICATIONS
Education: Graduate of an accredited School of Professional Nursing; Minimum Associates Degree of Nursing required; Bachelors of Nursing preferred
Licenses/Certifications:
Current State of Texas license or temporary/compact license to practice professional nursing required
Additional certifications may be required based on discipline and/or nursing unit requirements
Experience / Knowledge / Skills:
Three (3) years of acute care hospital RN experience within the last 5 years (i.e. emergency department, critical care, intermediate, or medical/surgical units)
Preferred experience in an admission/bed placement center.
Previous OA/house supervisor experience desirable
Ability to type on computer
Familiarity with computer software, electronic health records
Demonstrated excellent critical thinking with strong clinical nursing assessment skills.
Effective communication (oral/written) skills.
Ability to manage multiple priorities of equal importance in a fast pace environment.
Excellent customer service skills.
Demonstrated ability to quickly adjust to change.
PRINCIPAL ACCOUNTABILITIES
Uses critical thinking and clinical judgement skills in directing patients to the most appropriate level of care and unit assignment while ensuring accurate and complete communication with all areas across the system.
Organizes placement process to meet patient load influx and minimizes bed assignment delays.
Acts as a clinical resource to non clinical team members within the Patient Flow Center.
Utilizes clinical knowledge of current census information and potential inpatient bed needs to project accurate and appropriate placement of incoming patients.
Conducts admission reviews related to level of care changes, to assure patient is placed in the appropriate bed based on physician order and level of care required.
Applies professional nursing skills in applying the four aspects of the nursing process (assessment, planning, implementation and evaluation) when indicated to evaluate needs of incoming patient based on level of care, availability of beds, physician order, and unit capability.
Uses critical thinking skills and knowledge of disease processes to intervene and/or guide non clinical personnel when there is a known or unknown confounding factor which would negatively impact the patient and/or patient flow.
Manages all patient placement and progression functions in a responsive manner responding to all callers with the aid of the electronic health record, approved clinical protocols, and established patient care protocols and healthcare information.
Works with all Memorial Hermann hospital teams and key stakeholders on facilitating efficient, timely placement of patients across the system.
Facilitate the coordination of patient placement with physicians, staff RNs, and other departments while meeting state and federal regulations (COBRA/EMTALA); plan of care to optimize patient outcomes and decrease length of stay in an unbiased, standardized manner
Uses available tracking systems to maintain ongoing surveillance of available staffed beds. Monitors progress with bed assignments and arrivals of patients to assigned units; monitors for timeliness of transfers and discharges.
Incorporates knowledge of hospital and unit admission criteria, unit specialties, limitations, and patient need when determining proper patient placement.
Conducts or participates in daily bed meetings where appropriate.
Alerts department leadership of delays with patient flow for individual patients and departments experiencing delays.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
Other duties as assigned.
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Collaborates with the physician and healthcare team in the delivery of patient care, utilizing the nursing process. Provides professional nursing care to patients, including conducting nursing assessments, assisting with exams and treatment, patient education, and maintenance of medical records. MHHS hires RNs based on years of experience groupings (i.e. newly licensed RN [working under the supervision of RN clinical preceptor], less than 1 year, 1-3 years, 3 to 10 and 10+).Our new Cath Lab program will include: IR, Neuro IR, Hybrid, and StructuralJob Description
Minimum Qualifications
Education: Graduate of an accredited School of Professional Nursing; Bachelors of Nursing preferred
Licenses/Certifications:
- Current State of Texas license or temporary/compact license to practice professional nursing
- Certified in Basic Life Support
- Additional certifications may be required based on discipline and/or nursing unit requirements
Experience / Knowledge / Skills:
- RN I
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Manager of Case Management is responsible and accountable to assist the Director of Case Management in the implementation of the case management program at the local level. The components/roles of the inpatient case management program consist of the following: Care Facilitation, Utilization Management, Case Management and Discharge Planning.The Manager is responsible for coordinating the use systems and processes for care/utilization management at the hospital level. In addition, the Manager is responsible for to assist the Director in managing the department’s activities related to discharge planning and clinical quality improvement. The Manager coordinates day to day departmental operations and the use of hospital resources appropriately and effectively. The Manager participates in the collection, analysis and reporting of financial and quality data related to utilization management, quality improvement and performance improvement.Job Description
Minimum Qualifications
Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*
*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.
Licenses/Certifications:
Current and valid license to practice as a Registered Nurse in the state of Texas or
Licensed Master Social Worker (LMSW) required, LCSW preferred
Case Manager Certification required
Experience/ Knowledge/ Skills:
Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program
Three (3) years of experience in hospital-based nursing or social work
Three (3) years of demonstrated leadership experience
Knowledge of leading practice in clinical care and payor requirements
Self-motivated, proven communication skills, assertive
Background in business planning, and targeted outcomes
Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management
Working knowledge of the concepts associated with Performance Improvement
Demonstrated effective working relationship with physicians
Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes
Effective oral and written communication skills
Principal Accountabilities
Assists in supervising and managing all aspects of the local level program.
Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.
Responsible for coordinating day to day operations of the program at the unit level.
Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.
Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.
Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.
Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.)
Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.
Uses data to drive decisions, plan, and implement performance improvement strategies for case management.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Manager of Case Management is responsible and accountable to assist the Director of Case Management in the implementation of the case management program at the local level. The components/roles of the inpatient case management program consist of the following: Care Facilitation, Utilization Management, Case Management and Discharge Planning.The Manager is responsible for coordinating the use systems and processes for care/utilization management at the hospital level. In addition, the Manager is responsible for to assist the Director in managing the department’s activities related to discharge planning and clinical quality improvement. The Manager coordinates day to day departmental operations and the use of hospital resources appropriately and effectively. The Manager participates in the collection, analysis and reporting of financial and quality data related to utilization management, quality improvement and performance improvement.Job Description
Minimum Qualifications
Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*
*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.
Licenses/Certifications:
Current and valid license to practice as a Registered Nurse in the state of Texas or
Licensed Master Social Worker (LMSW) required, LCSW preferred.
Case Manager Certification required.
Experience/ Knowledge/ Skills:
Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program.
Three (3) years of experience in hospital-based nursing or social work.
Three (3) years of demonstrated leadership experience.
Knowledge of leading practice in clinical care and payor requirements.
Self-motivated, proven communication skills, assertive.
Background in business planning, and targeted outcomes.
Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management.
Working knowledge of the concepts associated with Performance Improvement.
Demonstrated effective working relationship with physicians.
Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes.
Effective oral and written communication skills.
Principal Accountabilities
Assists in supervising and managing all aspects of the local level program.
Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.
Responsible for coordinating day to day operations of the program at the unit level.
Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.
Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.
Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.
Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.).
Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.
Uses data to drive decisions, plan, and implement performance improvement strategies for case management.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
The Manager of Case Management is responsible and accountable to assist the Director of Case Management in the implementation of the case management program at the local level. The components/roles of the inpatient case management program consist of the following: Care Facilitation, Utilization Management, Case Management and Discharge Planning.The Manager is responsible for coordinating the use systems and processes for care/utilization management at the hospital level. In addition, the Manager is responsible for to assist the Director in managing the department’s activities related to discharge planning and clinical quality improvement. The Manager coordinates day to day departmental operations and the use of hospital resources appropriately and effectively. The Manager participates in the collection, analysis and reporting of financial and quality data related to utilization management, quality improvement and performance improvement.Job Description
Minimum Qualifications
Education: Bachelors of Science in Nursing OR Social Work (BSW). Master’s degree preferred*
*Note: effective March 1, 2019 and going forward, these are the minimum qualifications for this role; incumbents hired before March 1, 2019 may have commensurate experience in lieu of BSN.
Licenses/Certifications:
Current and valid license to practice as a Registered Nurse in the state of Texas or
Licensed Master Social Worker (LMSW) required, LCSW preferred
Case Manager Certification required
Experience/ Knowledge/ Skills:
Minimum five (5) years experience in utilization management, case management, discharge planning or other cost/quality management program
Three (3) years of experience in hospital-based nursing or social work
Three (3) years of demonstrated leadership experience
Knowledge of leading practice in clinical care and payor requirements
Self-motivated, proven communication skills, assertive
Background in business planning, and targeted outcomes
Working knowledge of managed care, inpatient, outpatient, and the home health continuum, as well as utilization management and case management
Working knowledge of the concepts associated with Performance Improvement
Demonstrated effective working relationship with physicians
Ability to work collaboratively with health care professionals at all levels to achieve established goals and improve quality outcomes
Effective oral and written communication skills
Principal Accountabilities
Assists in supervising and managing all aspects of the local level program.
Supports growth and development of the case management program consistent with enterprise wide philosophy and in response to the dynamic nature of the health care environment through benchmarking for best practices, networking, quality management, and other activities as needed.
Responsible for coordinating day to day operations of the program at the unit level.
Assists in identifying and achieving optimal targeted financial outcomes via the inpatient case management process.
Participates in departmental personnel functions (hiring, firing, etc.) in conjunction with the Director of Case Management.
Provides input to annual and interim performance appraisal reviews for the professional and non-professional staff in department.
Acts as liaison to facilitate communication and collaboration between all care partners (physicians, hospitalists, community care managers, nurses, community resources, etc.)
Responsible for leading a high performance team of “system thinkers” who incorporate leadership principles and vision in performing the functions of case management.
Uses data to drive decisions, plan, and implement performance improvement strategies for case management.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
Other duties as assigned.
