Proven Process Group Jobs in Usa
18,923 positions found — Page 3
Composition Brands is an independent residential kitchen and outdoor living company with a portfolio of premium and ultra-luxury brands including Viking, AGA, Rangemaster, La Cornue, Lynx, and U-Line. With operations across North America and Europe, the company is focused on long-term brand stewardship, thoughtful design, and scalable growth. To learn more, visit Summary:
The Group Quality Manager leads the end-to-end global quality strategy across all appliance platforms, manufacturing sites, suppliers, and contract manufacturing partners. This role ensures product safety, regulatory compliance, reliability, and a consistent premium customer experience while reducing warranty costs and protecting brand reputation in high-volume, long-life products.
Serving as the global leader for appliance quality strategy, this position oversees mechanical, electrical, electronic, thermal, and software-related quality throughout the full product lifecycle - from concept development through field performance - across refrigeration, cooking, ventilation, and dishwashing product categories.
This role reports directly to the President and is based in the Atlanta, GA area, with approximately 30–50% travel to domestic and international manufacturing sites, suppliers, and contract manufacturing partners.
Responsibilities:
Quality Strategy & Governance
- Define and deploy a global quality strategy for major appliances aligned with brand, safety, cost, and reliability objectives.
- Establish standardized quality policies, procedures, and KPIs across all regions and platforms.
- Act as executive escalation owner for product safety incidents, regulatory actions, recalls, and field campaigns.
- Lead management reviews and risk assessments at executive level.
Quality Management Systems & Regulatory Compliance
- Own and govern the group QMS aligned appliance-specific requirements.
- Ensure compliance with UL, CSA, IEC, CE, NOM, DOE energy efficiency, EPA refrigerant regulations, and regional safety standards.
- Lead internal, external, customer, and certification audits, as needed.
- Ensure effective CAPA systems and sustained corrective actions.
Product Development & Design Quality
- Partner with R&D to embed design-for-quality, design-for-reliability, and design-for-compliance.
- Govern DFMEA, DVP&R, reliability testing, HALT/HASS, and validation plans.
- Ensure robust design transfer and quality gates from concept through SOP.
- Approve product and engineering changes impacting safety, performance, or compliance.
Manufacturing & Process Quality
- Standardize quality processes across major appliance assembly lines, including:
- Critical-to-safety and critical-to-quality characteristics
- SPC and process capability for key operations
- Functional, safety, and end-of-line testing
- Drive defect prevention through error-proofing, in-line controls, and layered process audits.
- Support new factory launches, line transfers, and capacity expansions.
Supplier & Component Quality
- Define supplier quality standards for critical major appliance components including compressors, sealed systems, gas components, heaters, motors, PCBs, wiring harnesses, insulation, coatings, and structural parts.
- Oversee supplier qualification, audits, and ongoing performance.
- Partner with Sourcing to mitigate supply risk and manage supplier change control.
- Lead resolution of high-risk supplier quality issues.
Customer Quality, Field Performance & Warranty
- Own customer quality metrics including warranty claims, field failures, service call rates, and repeat repairs.
- Partner with Service, Field Operations, and Retail partners to analyze failure trends.
- Lead structured root cause analysis and corrective actions for systemic issues.
- Drive continuous reduction of warranty cost and field campaigns.
Cost of Poor Quality & Continuous Improvement
- Establish and manage Cost of Poor Quality (COPQ) across plants and suppliers.
- Lead cross-functional initiatives to reduce scrap, rework, returns, and warranty expense.
- Deploy Lean Six Sigma and reliability engineering methodologies.
Requirements:
- Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, or related)
- 12+ years of quality leadership in major appliance or durable consumer goods manufacturing
- Strong knowledge of regulations and certification processes
- Proven success reducing warranty and field failure costs.
- Ability to lead global, cross-functional teams.
- Proven ability to influence, manage teams, and deliver change.
- New product development and release readiness experience.
- Six Sigma Black Belt or equivalent preferred.
- Experience leading recalls, field campaigns, or regulatory investigations preferred.
- Experience in global manufacturing and sourcing environments preferred.
- Experience in lean transformation and development of engaged workforce culture preferred.
- Reliability testing experience preferred.
- Experience in sheet metal fabrication, paint, welding, final assembly preferred.
Composition Brands is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.
Urologist wanted to join a premier multispecialty Physician Group in northwestern Georgia About the Urology Clinic: Seeking a General Urologist with a diversified interest allowing for diagnosis and management of full spectrum of urologic disease Sub-specialty interests welcome Outstanding opportunity to join a reputable urology group The autonomy of private practice in a stable group setting Excellent payer mix with high reimbursement rates Partnership track Competitive compensation and full benefits Collaborative and cooperative relationship with local hospitals High physician retention rate All administrative duties provided Proven and successful business model and organizational structure About Northwest Georgia Just about 60 minutes from Atlanta The quality of life in NW Georgia is perfectly suited for doctors and families who don t want to live in a metro area, but do want top tier healthcare, education and superior lifestyle amenities.
Out of the Atlanta market and traffic, NWGA is a micropolitan area with abundant outdoor fun, vibrant cities, diverse cultural offerings and easy access to major metropolitan cities Atlanta, Chattanooga and Birmingham.
Smithsonian-affiliated museums, renowned cycling trails, hiking, recreational lakes & rivers, 63-court tennis center & more.
Award-winning public, private and higher-education academic options including Darlington, an international boarding school, & the world-renowned Berry College, most beautiful college campus in the US & largest land-mass college in the world.
We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.
We embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.
Job Description
WHAT DOES A VP, GROUP ACCOUNT DIRECTOR DO?
Provides senior-level leadership and guidance for the interactive marketing plans for a group of clients and/or brands managed by other Account Directors. Shares responsibility for client retention by maintaining mid-to senior-level relationships, providing additional opportunities and assessing risk associated with the client. Responsible for meeting the campaigns’ financial impact on budget, target goals and objectives for both the client and for EVERSANA INTOUCH. Leads the development of the integrated solutions offered from EVERSANA INTOUCH through research, analytical metrics and strategic insight.
The VP, Group Account Director works with our clients to plan, execute, manage and analyze their digital marketing campaigns, as well as drives new initiatives and ideas forward. This individual interacts with clients on a daily basis and is responsible for building and maintaining strong partner relationships, and is a key contributor for the client’s day-to-day issues and projects. The VP, Group Account Director works closely with each of the internal departments at EVERSANA INTOUCH including Project Management, Strategy, Business Systems Analysis, Creative, Analytics, Social Media, Design and Development. This role requires experience with managing projects, timelines, cost and tight deadlines.
Qualifications
WHAT ARE WE LOOKING FOR?
- AOR experience
- Launch experience
- HCP & Patient experience
- Bachelor’s degree or equivalent education plus professional experience required
- Approximately 10+ years of client services, agency, digital pharmaceutical, and healthcare-related experience required
- Subject matter expert for digital, media and technology marketing and advertising, including new product launches
- Ability to maintain revenue results from developed strategic marketing campaigns
- Proven leader in fast-paced, agile work environments
- Ability to excel while wearing many hats; comfortable with making fast decisions
- Excels at leading large teams and has the ability to serve as a leader to cross-functional project teams across the organization
- Exceptional coaching and mentoring skills
- Ability to negotiate contract and work assignments
- Creative thinker with analytical skills
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
Follow us on LinkedIn | Twitter
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
a {
text-decoration: none;
color: #464feb;
}
tr th, tr td {
border: 1px solid #e6e6e6;
}
tr th {
background-color: #f5f5f5;
}
The agency is seeking a Group Account Director to lead major client relationships, guide multidisciplinary teams, and drive both account growth and operational excellence. This leader will oversee a portfolio of 3 to 5 clients, ensuring strategic clarity, strong delivery, and long term partnership development while providing a polished client presence and unifying teams around a shared vision. The role requires deep agency experience and the ability to balance big picture thinking with hands on oversight.
In this position, the Group Account Director will manage and mentor direct reports, support complex programs, and play a central role in new business, including RFP ownership, pitch development, and revenue expansion. About 20 percent travel is expected for client meetings and key presentations.
Key Responsibilities
- Lead strategic relationships across 35 major accounts; act as primary senior contact.
- Guide cross-functional teams to deliver high quality work across events, content, and integrated programs.
- Manage and mentor direct reports; foster a culture of accountability, clarity, and professional growth.
- Drive revenue growth through upsell opportunities, proactive planning, prospecting, and RFP/pitch leadership.
- Oversee forecasting, budgeting, and financial health across assigned accounts.
- Represent the agency in senior level meetings with a polished, professional presence.
- Travel ~20% for client meetings, onsite support, and strategic presentations.
Requirements:
-10-15+ years in an agency environment; strong agency background required.
- Experiential and activation experience is a huge plus
- Proven success leading complex accounts and multi-disciplinary teams.
- Experience managing direct reports and building high performing teams.
- Strong financial acumen, including ownership of revenue, forecasting, and profitability.
- Confident presenter with excellent communication and client facing skills.
- Ability to anticipate needs, solve problems proactively, and lead with stability and clarity.
- Bachelors degree required; advanced degree a plus.
Full benefits suite offered
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account, including employer contribution
- Retirement Plan (401K) with company match
- Profit Share Bonus Plan
- Life Insurance
- Paid Time Off
- Family Leave
- Short Term & Long-Term Disability
- Tuition Reimbursement
- Wellness Resources, including discounted membership to Lifetime Fitness
- Generous onsite café
- Paid holidays
- Note: the office is dog friendly!
Email Your Resume In Word To
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply.
Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : AS35-1978798 -- in the email subject line for your application to be considered.
Andrew Shores - Recruitment Strategist
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role.
This job was first posted by Creative Circle on 02/24/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle.
Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.
Our client, a global experiential agency, is looking for a Group Account Director to drive strategic partnerships and lead high-performing teams. We need a client champion and mentor who thrives on the energy of events, content, and immersive experiences.
Quick Reminders
Salary: $150K - $175 base
Location: Onsite Monday - Thursday in Norwood, MA. (Open to candidates who are willing to relocate on their own.)
What You’ll Lead
- Strategic Client Partnerships: Build and grow relationships with key accounts, serving as a consultative partner to navigate business challenges and uncover new growth opportunities.
- Team Leadership: Lead and mentor a team of Account Directors and Managers. Model a culture of curiosity, clarity, and accountability to inspire high-quality work.
- Integrated Delivery: Guide cross-functional teams—across Strategy, Creative, and Production—to ensure alignment and strategic intent at every stage of a project.
- Financial Stewardship: Oversee portfolio health, including forecasting, profitability, and revenue planning. Partner with agency leadership on long-term growth strategies.
- Industry Innovation: Stay ahead of trends in experiential and hybrid marketing, bringing forward insights that help both our clients and the agency evolve.
Requirements
- 10–15+ years in an agency environment, specifically within experiential and event marketing.
- Proven track record of managing large, complex accounts and multi-disciplinary teams.
- Strong financial acumen with experience owning revenue and profitability.
- Exceptional communication skills and a presence that builds immediate trust.
- A proactive, solutions-oriented mindset with a passion for developing people.
- Bachelor’s degree required; Master’s degree preferred.
Benefits
- Health & Wellness: Medical, Dental, Vision, HSA (with employer contribution), and wellness resources (including Life Time Fitness discounts).
- Financial Future: 401(k) with company match and Profit Share Bonus Plan.
- Time Off & Support: Paid Time Off, Paid Holidays, and Family Leave.
- Security: Life Insurance, plus Short and Long-Term Disability.
- Perks: Onsite café and Tuition Reimbursement.
AMS Industries, Inc. is a leading mechanical contracting firm serving the commercial, industrial, refrigeration, and nuclear industries (PMT). With over 60 years of experience, AMS has grown from a small refrigeration contractor into a multi-discipline, multi-market MEP contractor with more than 1,000 employees. We are committed to delivering exceptional service to our clients, investing in the development of our people, and strengthening the communities we serve.
Located at our Woodridge, IL facility and reporting to the Associate Vice President of Fire Protection, this position will be responsible for estimating, selling, and managing fire sprinkler projects while supporting the continued growth and expansion of our Fire Protection division. This role offers the opportunity to work closely with existing clients while developing new business relationships and contributing to the overall success and profitability of the department.
Responsibilities:
- Estimate, sell, and manage fire sprinkler projects of varying sizes, including service, tenant, and commercial.
- Primary responsibilities will be to develop and expand our sales opportunities and revenue base within the parameters of our current business model focusing on the Fire Protection clients within the Chicago and Northern Indiana regions.
- In addition to the Fire Protection sector, your responsibilities may extend into crossover opportunities within our mechanical, plumbing, electrical, refrigeration, and industrial groups.
- Manage and establish growth through existing AMS clients which will be provided as well as pursuit of new and perspective clients.
- Manage internal project accounting requirements, prepare routine financial updates.
- Participation in general marketing through associations, affiliations and personal contacts. AMS encourages networking from time to time, which requires attendance at functions that occur after hours and weekends.
- Assist and complement the administration and support services of the department to achieve maximum quality, efficiency and optimum growth, as well as corporate profitability.
- Assistance in collections of A/R when it has become problematic and unresolved through our support staff.
Qualifications:
- 3–7 years of experience in fire protection, fire sprinkler estimating, project management, or related construction sales role required.
- Proven experience estimating, selling, and managing fire sprinkler projects, including service, tenant improvement, and commercial work.
- Strong understanding of fire sprinkler systems, NFPA codes, and construction practices preferred.
- Demonstrated ability to develop new business, build client relationships, and grow revenue within existing and new accounts.
- Experience preparing estimates, proposals, and managing project financials, including cost tracking and forecasting.
- Ability to identify and pursue cross-selling opportunities within mechanical, plumbing, electrical, refrigeration, and industrial service offerings.
- Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
- Experience working with construction contracts, project documentation, and job cost reporting preferred.
- Self-motivated, results-driven, and capable of working independently while contributing to team success.
- Willingness to participate in networking, industry associations, and client events as part of business development efforts.
Diverse Staffing Services, Inc. is currently seeking a senior executive who will be accountable for the financial, accounting, payroll, tax, compliance, and transactional integrity of Diverse Staffing Services, Inc. and its affiliated entities. This is a builder‑operator role, not a passive finance seat.
The Group CFO will initially launch, scale, and integrate a new payroll, EOR, and workforce compliance services division while standardizing and modernizing financial operations across the Diverse enterprise. A critical component of this role is leading merger and acquisition strategy and execution, including diligence, valuation, integration, and long‑term enterprise value creation. The role is designed to ultimately assume full enterprise CFO responsibility upon the planned retirement of the current CFO.
This position requires deep experience in multi‑unit, national staffing and employment solutions, high‑volume payroll operations, and acquisition‑driven growth.
Core Accountabilities
Enterprise Financial Leadership & Strategy
- Own enterprise‑wide financial strategy across all operating entities and business lines.
- Serve as the financial right‑hand to the Owner/Managing Partner, advising on growth, risk, and capital allocation.
- Lead capital planning, cash forecasting, margin strategy, and risk modeling for a national, multi‑entity organization.
- Establish financial guardrails supporting organic growth, mergers, acquisitions, and new service lines.
- Maintain full P&L accountability for Diverse Workforce Solutions and other designated business units.
- Develop and maintain financial models supporting national staffing, payroll, EOR, and employment‑services economics.
Mergers, Acquisitions & Integration Leadership
- Lead the financial aspects of mergers, acquisitions, and strategic investments, including:
- Financial due diligence and quality of earnings analysis
- Valuation modeling and transaction structuring
- Assessment of payroll, tax, and compliance exposure
- Oversee post‑acquisition integration, including financial systems, payroll operations, reporting, and internal controls.
- Standardize financial operations across acquired entities while preserving operational continuity.
- Ensure the enterprise is transaction‑ready from a financial, audit, and compliance perspective.
Accounting, Controls & Audit
- Direct all accounting functions across the enterprise, including GL, AP, AR, revenue recognition, and close processes.
- Implement and maintain audit‑ready financials across all entities, including newly acquired businesses.
- Design internal controls aligned with payroll, EOR, co‑employment, and staffing risk exposure.
- Oversee external audits, tax reviews, lender reviews, and compliance examinations.
Payroll, Tax & Workforce Compliance
- Own high‑volume, multi‑state payroll funding and execution for national client workforces.
- Ensure compliance with:
- Federal, state, and local payroll tax laws
- W‑2 / 1099 classifications
- EOR, co‑employment, wage and hour, and staffing‑related exposure
- Lead payroll tax strategy, filings, reconciliations, audits, and remediation efforts.
- Actively monitor legislative and regulatory changes impacting staffing, payroll, and employment services.
Systems, Automation & Scalability
- Select and implement best‑in‑class payroll, HRIS, and accounting platforms capable of supporting national scale and acquisitions.
- Drive automation, data integrity, and reporting accuracy across the enterprise.
- Ensure integration across ATS, HR, payroll, billing, and finance systems, including acquired platforms.
- Partner with technology leadership on security, data governance, and system controls.
Leadership, EOS & Succession
- Serve as EOS financial seat owner for the enterprise.
- Build, mentor, and scale a high‑performing finance and payroll organization.
- Own Scorecards, Rocks, and L‑10 reporting.
- Lead CFO succession planning and transition over a planned 24‑month period.
Legal & Structural Business Partnership (Non‑Attorney)
- Interpret and advise on:
- Client MSAs, staffing agreements, and payroll/EOR contracts
- Partnership, acquisition, and entity structures
- Risk allocation and indemnification concepts
- Partner closely with external legal counsel (non‑practicing role).
Required Experience & Profile
Essential
- 12–15+ years of progressive finance leadership, including a minimum of 5 years at the C‑level.
- Proven merger and acquisition leadership, including diligence, integration, and scaling acquired entities.
- Builder mindset with demonstrated success designing systems, teams, and processes from the ground up.
- Deep expertise in multi‑state payroll tax compliance and high‑volume payroll operations.
- Experience in privately held, multi‑entity organizations, preferably within staffing or employment services.
- Strong FP&A leadership supporting growth, acquisitions, and margin optimization.
Preferred
- Documented success in financial leadership within staffing, EOR, PEO, or workforce solutions organizations.
- Experience supporting national, multi‑unit operations and transaction‑driven growth.
- Strong EOS fluency or demonstrated ability to operate within EOS.
- CPA, CMA, or MBA strongly preferred.
Diverse Staffing Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status or other protected status. Diverse Staffing is committed to providing jobs for veterans transitioning to civilian life.
VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care, has an opening for a Group Intervention Specialist at James T.
Vaugh Correctional Center in Smyrna, Delaware for Full-Time At VitalCore we pride ourselves on retaining and acquiring compassionate, dedicated individuals who are committed to providing quality services.
Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff.
GROUP INTERVENTION SPECIALIST BENEFITS PACKAGE: Holiday Pay: New Year's Day, Martin Luther King Jr.
Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day Medical Dental Vision Health Savings Account Dependent Care Flexible Spending Account Life Insurance Short-Term/Long-Term Disability Identity Theft Protection Pet Insurance Employee Assistance Program and Discount Center 401K & Plan Matching PTO Annual Incentive Bonus Dependent Care Flexible Spending Account GROUP INTERVENTION SPECIALIST POSITION SUMMARY: To perform the duties of a Group Intervention Specialist, you must have a good understanding of Behavioral Health.
You will also possess the ability to do basic documentation and programming.
Also, you must possess good decision-making skills, emotional intelligence, be a team player, and respect confidentiality.
The Group Intervention Specialist plays a critical role in supporting the behavioral, emotional, and social development of individuals in a correctional facility by facilitating evidence-based group programs.
This position is responsible for delivering structured group interventions that promote rehabilitation, reduce recidivism, and support the development of pro-social skills.
The specialist works closely with mental health and correctional staff to provide a safe and therapeutic environment.
GROUP INTERVENTION SPECIALIST MINIMUM REQUIREMENTS: Bachelor's degree in Psychology, Social Work, Counseling, Criminal Justice, or related field Experience in Behavioral Health, Social Services, or Psych Two (2) years of experience in therapeutic recreation or related field providing programming for persons who have a mental illness is preferred.
Experience working in a correctional mental health setting preferred.
GROUP INTERVENTION SPECIALIST ESSENTIAL FUNCTIONS: Works under clinical supervision and requires knowledge of behavioral healthcare programs and program techniques As a Group Intervention Specialist, you will work with a variety of clients that include those with mental health diagnoses, substance use disorder, criminogenic thinking, etc.
through a variety of programs Notify Behavioral Health Director/Clinical Supervisor in a timely manner of problems requiring attention/intervention Work with individuals in group settings to provide counseling, guidance and education Work closely with co-facilitator to discuss the subject matter with individuals Conduct clinical interventions as prescribed on the individual treatment plan using clinical intervention strategies within your scope of practice and directed by supervision Provide psychosocial group interventions as prescribed on the individual treatment plan Consults with other institution staff regarding the behavioral health caseload, inmate's institutional adjustment and service needs Attends meetings as assigned Attends in-service training sessions and workshops for professional development Shall include evening and weekend coverage as scheduled Other duties, as assigned VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.
Compensation details: 0 Yearly Salary PIedab016110f0-4866
BPO Manager
ProDirect Laboratory
PRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers.
Let's redefine excellence, together.
Job description
Position Highlights:
We are rapidly expanding our US team and are seeking a successful, enthusiastic, and self-motivated BPO Manager. Are you passionate about speaking with medical professionals, and building consultative relationships? As a key player in our Customer Success department, you'll have the opportunity to showcase your talent for driving business and providing world class service to our growing base of customer/house accounts.
We are looking for a manager who will set the overall vision and strategic plan for the Customer Success organization, focusing on driving product adoption, generating positive customer experiences, and driving growth through renewals and net retention improvements. You will manage, train and develop a team who will provide exceptional customer service to our ProDirect house and field managed accounts.
About us:
Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer driven commitment to excellence.
Office Based:
ProDirect Dental Laboratory
102 Chubb Avenue, Suite 102
Lyndhurst, NJ 07035
Key Responsibilities:
· Build and lead a world-class team:
o Manage, recruit and develop a high performing customer focused
o team
o Drive practices to track performance of teams and individuals
· Work cross-functionally with sales, marketing, customer service and operations teams in order to solve issues related to customer satisfaction
· Serve as a trusted advisor for customers, supporting a Customer Success Team to develop strong relationships and a deep understanding of customer needs to deliver an ongoing best-in-class customer experience
· Create and implements sales strategies to help the team achieve their sales goals.
· Set targets and objectives for the team and ensure team members meet individual and group goals.
· Track and analyses sales metrics to identify trends, patterns and opportunities for improvement.
· Provides coaching and training to sales team members to improve their sales skills and performance.
· Assist recruiting and hiring sales personnel whose skills match the company's goals.
· Works with customers to build and maintain strong relationships.
· Work closely with other departments, such as marketing and customer service, to improve the overall sales process and customer experience.
· Conduct market research to identify new business opportunities and potential customers.
· Identifies and pursues potential sales leads to expand the customer base.
· Develops pricing strategies that are competitive and profitable for the company.
· Manage the sales pipeline to ensure their team follows up on leads effectively and efficiently.
· Creates sales reports that provide insight into the team's performance and progress.
· Provides support to customers who have questions or concerns.
· Evaluates the sales team's performance and provides feedback on how to improve.
· Help promote a positive team culture that encourages collaboration, growth and success.
· Advocate for strategic customer needs and feedback
· Implement and coordinate marketing programs
· Identifying opportunities for upselling and cross-selling
Qualifications:
- 5+ years of demonstrated progressive experience leading customer success managers or account management.
- Proven experience leading teams and leveraging customer success best practices
- Proven ability to develop strategies, translate them into initiatives and track successful delivery
- Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate customer success teams.
- Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning.
· Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity.
· Able to collaborate across the organization and with external stakeholders.
· Holds strong operational skills that will drive organizational efficiencies and customer satisfaction.
· Willing and able to address escalated client issues with speed and urgency.
· Willingness to travel as needed.
· Excellent communication skills (phone and written)
· Ability to work in a team environment
· Self-motivated and driven, with the ability to thrive in a fast-paced sales environment.
· Effectively engage with professionals at all levels.
· Strong consultative relationship-building abilities
· A genuine passion for connecting with clients and understanding their unique needs.
- Bonus Points for Dental Customer Success/Lab Experience
Join our dynamic team and unleash your passion for managing, problem resolution, speaking with professionals, and developing meaningful relationships. Take the next step in your career and apply today!
Job Type: Full-time
Salary:
- $75,000 + Bonus opportunity
Benefits:
- 401(k) + 3% corporate match
- Dental/Health/Vision insurance
- Vacation and Holidays
- Referral program
- Career advancement opportunities
Work Location:
ProDirect Dental Laboratory
102 Chubb Avenue, Suite 102
Lyndhurst, NJ 07305
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer Service Management: 5 years (Required)
- Overseas Team: 3 years (Required)
- Training Staff: 5 years (Required)
Work Location: In person
Job Summary
Under the direction of the Lead Manufacturing Supervisor, the Processing Technician 2 is responsible for supporting the injection molding departments' operational goals. The primary responsibilities of this role will include Start-up of all down machines when ready, attending and actively participating in tech meetings, housekeeping, checking process parameters while ensuring all alarms are on and active, submitting first pieces to the Quality Lab, completing material changes, and setting scales. The Processing Technician 2 will provide troubleshooting support to the production group to correct problems. This role will act as the liaison between Production and the Process Engineering dept. This will be achieved by maintaining HellermannTyton's Quality and EHS certifications by supporting all corporate policies, procedures, work instructions and required documentation.
Essential Functions:
- Troubleshooting, diagnosing and making recommendations for processing issues.
- Starting up presses after; changes (mold changes, conversions, material changes, etc.), rehangs, repairs, mold cleans, or other reasons
- Regrind and scrap management
- Assistance with Automation alarms and troubleshooting
- Enter all downtime and scrap codes accurately for future analysis using the Process Monitoring System (Mattec) as needed.
- Work with the Industrial Engineering team to ensure proper documentation is created and distributed regarding process sheets and deviations.
- Respond to inquiries and communicate with other company personnel using the company provided radio as well as follow radio etiquette and policy on a daily basis.
- Housekeeping (including purge, scrap parts, etc.) and proper storage of equipment, supplies etc.
- Assist in maintaining HellermannTyton's certifications by supporting: Corporate policies, procedures, work instructions, and required documentation.
Other Functions
- Other duties may be assigned.
- Evaluate current state processing conditions and recommend improvement plans as needed.
- Developing procedures for production related duties that may be used as reference/training materials.
- Work on audit preparedness for both internal and external audits.
- Assist in maintaining HellermannTyton's certifications by supporting all corporate policies, procedures and work instructions.
Success in this role will require
- Must have strong troubleshooting skills
- Ability to communicate with all levels of the organization.
- Must be detail orientated.
- Proven ability to work independently or within a team.
- Strong computer skills.
- Extensive knowledge of scientific injection molding principles and techniques.
- Extensive knowledge of DOE principles and techniques.
- Proven ability to prioritize and multi task.
What You'll Bring
- High school diploma or equivalency, required.
- 3+ years experience as a Process Technician preferred.
- Must have demonstrated time management skills.
- Strong communication and interpersonal skills.
- Excellent mechanical skills required.
- Must be able to lift push, and pull up to 75 lbs. and be able to stand/walk for 12 hours.
- Must be able to stand. Walk, and work for up to 12-hour shifts.
- Excellent troubleshooting skills required.
- Knowledge of SPC principles.
- Advanced education in the area of injection molding such as WCTC Apprenticeship program, Paulson Training, RJG training, etc. preferred
Rev. 6.17.2025
#LI-Onsite
#LI-KN1
By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position.
HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.