Property Management Jobs in Usa
13,279 positions found
Project Manager (Operations)
Location: Waltham, MA.
Reports to: Director of Operations
Helge Capital is a growing real estate investment and property management firm overseeing residential assets across the Boston area. Company headquarters is in Waltham, MA. and we ask you to reside within a reasonable commute. We combine investment and operational excellence with technology-driven solutions to deliver superior asset performance and tenant experience.
We are seeking a dynamic, highly organized, technically skilled Project Manager to contribute to and support growth, operational systems, and assure that projects are on time and on budget. You must be prepared for 50+ hours per week, including weekends, BUT, real estate experience is not mandatory.
The ideal candidate will possess strong leadership, exceptional communication skills, strong attention to detail and a deep understanding of project management methodologies. Your expertise will help optimize investment and operational efficiency, reporting, enhance system performance, and support strategic growth initiatives across multiple properties, while also managing timelines, budgets, and stakeholders
You will monitor our task management system to ensure deliverables are on time and efficiently completed while being comfortable working with financial reporting tools, data analytics platforms, and building systems. You MUST also be comfortable with putting in the time required - long hours, a competitive business environment and the importance of hustle and getting things done.
Key Responsibilities
- Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
- Coordinate between property managers, accounting, maintenance, vendors, and leadership.
- Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements.
- Track KPIs and provide executive-level reporting.
- Lead optimization and maintain our property management and dashboards software.
- Analyze operational data to identify cost savings and performance improvements.
- Train staff in new systems and operational improvements.
Qualifications
Required
- 7-10 years of project management experience in investment, operational, real estate, government or related fields.
- Bachelor’s or master’s degree in exact science - accounting, computer science, finance, economics etc.
- Strong technical proficiency.
- Experience managing multi-site projects and vendor relationships.
- Strong financial literacy (budgets, variance analysis, CapEx tracking) and operational acumen.
- Excellent organizational and communication skills.
- Located in a short radius to Waltham, MA.
- Detail-oriented
- Data-driven decision maker
Compensation & Benefits
- Highly competitive salary
- Health, dental, vision insurance
- 401(k) with company match
- Professional development support
Why Join Us?
- Growing company with leadership visibility
- Direct impact on firm’s performance
- Collaborative, forward-thinking culture
- You understand that free time is overrated!
Tarantino Properties is looking to add a Vice President, Commercial Property Management to join our growing company in Houston, Texas.
Tarantino Properties is a full-service real estate company specializing in income producing real estate. Founded in 1980, our company provides a full complement of property management, brokerage, leasing and renovation services for commercial, residential and senior living properties throughout the United States.
At Tarantino Properties, we have the people, the tools, the experience, and the expertise to accommodate a wide variety of real estate investment and management requirements. We specialize in commercial office leasing, apartment management, senior living management, retail space, flex, industrial and warehouse properties. We work with our clients to develop the business plans and make the key decisions that will help them ultimately reach their goals, because we only succeed when our clients do.
Tarantino Properties, Inc. has been recognized by the Institute of Real Estate Management (IREM®) as an ACCREDITED MANAGEMENT ORGANIZATION® (AMO®). As one of the elite group of nearly 540 firms that meet the stringent qualifications for accreditation, Tarantino Properties, Inc. has been nationally recognized by IREM as an outstanding real estate management organization for its commitment to integrity and professionalism in the real estate industry.
We pride ourselves on the long-term relationships we have developed with our clients as well as the stability of our staff. Over the years we, our people have gained detailed knowledge of the properties they oversee. This knowledge enables us to increase our effectiveness and deliver a high level of personalized service and responsiveness-yielding outstanding results for our owners and their properties.
Responsibilities
• Identifying new opportunities, building relationships, and driving portfolio growth
• Strategic planning, operational oversight, and financial management.
• Developing and implementing comprehensive strategies to enhance property value, including tenant satisfaction initiatives, cost-effective maintenance programs, and capital improvement projects.
• Overseeing daily operations of commercial properties to ensure efficient management and maintenance.
• Maximizing occupancy rates and rental income through property management strategies, policies, and procedures.
• Managing vendors and developing key performance indicators to ensure all properties are maintained in top condition.
• Employing contractors to repair and maintain the building, plumbing, electrical, HVAC, and operating equipment.
• Leasing vacant commercial space, preparing leases and abstracts, billing monthly rents, and inputting data into LoopNet.
• Performing a variety of maintenance and construction duties involving HVAC systems, plumbing, electrical, and structural building maintenance.
• Preparing financial reports, operations and capital budgets, quarterly re-forecasts, and reconciliations.
• Implementing a preventive and operational maintenance program geared to the specific needs of properties within the assigned portfolio.
• Preparing annual operating and capital budgets and year-end reconciliations, ensuring operational compliance with industry and corporate standards.
• Overseeing and maintaining all new lease and lease renewal practices.
• Collecting all accounts receivables.
• Fielding, tracking, and following up on building maintenance issues.
• Performing quarterly property inspections and making detailed quarterly reports.
• Setting up new lease files and administering move-in and move-out procedures, inspections, and reports.
• Tracking Certificates of Insurance for tenants and vendors.
• Establishing, adjusting, and maintaining lease activity on Project Summary Reports and Rent Roll Reports.
• Preparing and submitting annual operating expenses reports.
• Abstracting leases, amendments, and certificate of insurance forms.
• Supervising on-site management employees to ensure optimum performance.
Requirements
• Bachelor's degree in business administration, real estate, or a related field
• Texas Real Estate Sales Agent License Required
• 4+ years of experience in commercial property management
• Certifications such as Certified Property Manager (CPM) designation and Real Estate Management (IREM) certification are a plus.
• Proficient in Yardi
• Strong leadership, communication, and negotiation skills
• Financial management, strategic planning, and problem-solving skills
• A solid understanding of property management principles, real estate laws, and market trends is essential
Why People Love Working Here:
People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family.
Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members.
Our Perks & Benefits:
Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.
- COMPETITIVE PAY
- MEDICAL AND RX
- PAID TIME OFF
- RETIREMENT AND 401K
- SHORT-TERM DISABILITY
- LONG-TERM DISABILITY
- VOLUNTARY LIFE
- VISION
- DENTAL
- AFLAC
- EMPLOYEE APARTMENT DISCOUNT
Summary:
Schafer Richardson LLC (SR) has been recognized for planning, developing, and strengthening our communities through a full-service real estate experience since 1995. We provide quality investment, development, construction, leasing, and management services to its commercial and multifamily real estate portfolio.
The Director of Property Management is responsible for overseeing the SR Management department to ensure the operational and financial health of our commercial real estate portfolio. In addition, key responsibilities include developing and implementing management strategies, inspecting buildings and spaces, manage budgets, handling tenant and vendor relations, and leading staff through recruitment, training, and performance management In addition, the Director of Property Management will be responsible for overseeing property operations for an assigned portfolio including utilizing resources, handling budgets, vendor contracts, tenant relations, and ensuring legal compliance aiming to achieve NOI growth and maximize cash flow with the overall objective to deliver excellent customer service and satisfaction in representing the Schafer Richardson real estate brand.
Essential Duties and Responsibilities included below. Other duties may be assigned, as necessary.
MANAGEMENT/OPERATIONS:
- Provide leadership to the team by interviewing, hiring, training, and managing performance in accordance with Company policies and business practices.
- Supervise activities of the property management, leasing, and maintenance personnel.
- Make appropriate staffing and salary recommendations to Company President
- Direct the operations, maintenance, and administration for each property.
- Provide reports and updates to owners and investors.
- Prepare annual departmental operating budget and achieve profitability objectives.
- Supervise the property management staff in the day-to-day operations of properties.
- Authorize contracts, purchase orders, repairs, maintenance, and replacement projects by Property Managers.
- Manage and approve annual budgets, monthly financials, mid-year CAM reconciliations, annual reconciliations, and other reporting functions.
- Oversee the tax protest account for each property in the portfolio.
- Physically inspect each asset at least once annually.
- Oversee vendor relationships and contract negotiations.
GENERAL FUNCTIONS:
- Portfolio Management – oversee all property operations for an assigned portfolio to maximize NOI and asset value.
- Direct and monitor all building staff, engineers, maintenance technicians, security officers, janitorial persons, construction providers, subcontractors or other personnel and service providers on site.
- Mentor, coach, and train your team for success. Present a positive, helpful attitude when interacting with co-workers and customers.
- Provide clear direction and distribute workload appropriately among staff, subcontractors, and vendor providers.
- Correspond with tenants regarding leasing and management questions, maintenance and repair issues or other service-related items brought to your attention.
- Work in conjunction with leasing representative to provide answers to leasing questions, help tenants with move in and move out policies, and keep the building common areas and vacant spaces in good condition for prospective tenant tours.
- Coordinate plan review and approval for construction work with tenants, supervise landlord and tenant contractors, and ensure compliance with risk management and safety standards.
- Perform regular inspections of the building exterior and interior including tenant areas and implement compliance with code, local, state, and federal ordinances, and company or building policies and procedures.
- Review and approval for financial operations for the property including coding bills, oversee accounts payable and receivable, tenant rent collection and maximize operating efficiency and financial performance of the property.
- Review and interpret commercial lease agreements to ensure operational compliance and financial accuracy. Collaborate with the legal department where necessary.
ADVANCED FUNCTIONS:
- Prepare and submit monthly financial statements, leasing and operational reports, annual budget, and property condition reports.
- Provide a 5-year capital plan for the property for all items that will require repair or replacement outside of normal day-to-day operations.
- Oversee rent collection, manage delinquencies, and implement legal remedies when necessary.
- Obtain, review, and negotiate scope of work descriptions, service agreements, and business contracts to provide quality-control, and oversight while implementing cost-containment initiatives, measures of compliance and contract standards.
- Maintain files and written records and prepare professional written correspondence with tenants, vendors, and clients.
EQUIPMENT:
- Personal owned vehicle for transportation to various sites included in managed portfolio.
- Must possess a valid driver’s license, acceptable driving record, and the state mandated level of insurance.
- Personal owned cellphone
EDUCATION/EXPERIENCE:
- Bachelor’s degree in real estate, finance, or related field is preferred.
- 5 or more years of commercial property management with leadership experience
- Commercial real estate investment analysis experience.
- Knowledge of national commercial real estate trends and capital markets
- Active in the real estate industry.
- Valid real estate license
- CPM or PMP certification preferred.
- Proficiency in Yard is required.
KNOWLEDGE, SKILLS, AND OTHER ABILITIES:
- Strong proficiency in financial and budget management, including P & L analysis, rent collection, and expense control.
- High integrity, operates with a sense of urgency, understanding of the organization’s needs and be easy to work with
- Excellent leadership skills with the ability to successfully build consensus while managing teams.
- Ability to negotiate skillfully and create consensus in challenging situations with internal and external stakeholders.
- Ability to be outgoing, straightforward, self-assured, and one who shares information readily, listens actively, and respects the abilities of others.
- Ability to promote and foster an environment that supports confidence and consistency with principals, executive team, board members, and staff who are culturally diverse.
- Ability to work together cooperatively and effectively in achieving organizational goals.
- Ability to allocate and effectively use information, personnel, time, and other resources necessary to meet changing priorities and deadlines.
- Ability to identify and resolve problems.
- Ability to create and sustain an organizational culture that encourages others to provide the quality of service essential to high performance.
- Strong analytical skills (both quantitative and qualitative).
- Strong risk assessment skills.
- Excellent verbal and written communications skills to present to and work with senior management, internal departments, and investors.
- Ability to juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail.
- Self-motivated team player who balances independent thinking with the execution capabilities and core competencies of the organization.
- Ability to understand commercial lease language and interpret legal terminology.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee in this position must frequently communicate with employees and must be able to exchange accurate information in these situations.
While performing the duties of this job, the employee must be able to remain in a stationary position 50 percent of the time. The employee constantly operates a computer and other office productivity machinery (i.e., a computer, copy machine, and computer printer. In addition will occasionally lift and/or move up to 15 pounds and occasionally moves about inside the office to access computer equipment in different office locations.
TRAVEL: 10-15%, project dependent.
Vice President of Property Management – Dallas, TX | Goldenrod Companies
Full-Time | On-Site | ~40% Travel
Goldenrod Companies is a fast-growing, fully integrated real estate firm specializing in development, acquisitions, asset management, and property management across the U.S. We are seeking a Vice President of Property Management to lead and scale our property management platform from our Dallas headquarters.
This role will oversee operations across a diverse and growing portfolio of multifamily assets, while also supporting commercial properties including office and industrial spaces. The portfolio continues to expand nationally, making this a key leadership role responsible for driving operational excellence, financial performance, and team leadership across multiple markets.
This is a high-impact opportunity to help build and scale institutional-quality property management operations within a rapidly growing real estate platform.
Key Responsibilities
• Lead property management operations across multifamily, office, and industrial assets
• Oversee financial performance, budgeting, forecasting, and NOI optimization
• Build, mentor, and support a high-performing team of regional managers and on-site property teams
• Partner closely with asset management and development leadership to align operational and investment strategies
• Implement scalable systems, processes, and technology platforms to support portfolio growth
• Oversee new property onboarding, due diligence, and operational integration
• Ensure compliance with fair housing, regulatory requirements, and commercial lease obligations
• Travel approximately 40% to support operations across the national portfolio
Qualifications
• 8+ years of progressive property management experience, with a strong background in multifamily
• Experience managing large portfolios across multiple markets and asset classes
• Exposure to commercial assets such as office and/or industrial properties
• Senior leadership experience managing regional and on-site teams
• Strong financial acumen with experience in budgeting, forecasting, and performance reporting
• Experience with property management systems such as Yardi, RealPage, MRI, or similar
Why Goldenrod
Goldenrod is a fast-growing real estate platform with development, construction, property management, and investment capabilities under one roof. Our teams operate in a high-ownership, entrepreneurial environment where leaders have the autonomy to build, improve, and scale their platforms.
If you are interested in leading a growing national portfolio and helping shape the future of Goldenrod’s property management platform, we would love to connect.
Paragon received in August 2016.
Paragon offers a wide range of environmental investigation, consulting, compliance, and remediation services as well as IT solutions, Facility O&M, Materiel Support, Supply and Security to both private- and public-sector clients throughout Alaska and the Continental U.S.
Paragon’s experienced professional staff is dedicated to producing high-quality documentation and providing safe field execution to support its clients’ projects in line with local, state and federal guidelines and regulations.
About this position: Property Management Specialist Senior in Fort Sill, OK The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job.
Other duties may be assigned.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Applicants will be notified via email or phone within ten business days regarding application status.
Essential Duties & Responsibilities Maintains property records, and performs property inventory and property management functions.
Must be capable of managing operations of a supply facility to include stock level maintenance, and logistics planning.
Must be capable of managing relocation of office equipment and furniture.
Must be capable of providing inputs to local property management policies/procedures.
Knowledge of Army supply/property management policies and procedures is required.
Interprets and applies Government policies in daily performance of duties.
Develops systems and procedures for control and monitoring property.
Acts as a subject matter expert (SME) in property management.
Acts with little direct supervision.
Required (Minimum Necessary) Qualifications Education Requirements: Associate degree in business or related field highly desirable.
Level of Experience Requirements: Minimum of 3 years experience.
Must have a Top Secret clearance Knowledge, Skills, Abilities, and Other Characteristics • Knowledge of organizational procedures and workflows – understanding how work moves through a company.
• Basic knowledge of relevant technologies or tools – e.g., Microsoft 365, communication platforms, or industry‑standard software.
• Knowledge of customer service practices – principles of providing quality service and managing inquiries professionally.
• Knowledge of data privacy and confidentiality principles – awareness of proper handling of sensitive information.
• Communication skills (written and verbal) – ability to convey information clearly and professionally.
• Time management and prioritization – balancing multiple tasks and meeting deadlines.
• Problem‑solving and critical thinking – analyzing issues and selecting appropriate solutions.
• Interpersonal and teamwork skills – building rapport and collaborating effectively with others.
• Attention to detail – producing accurate, error‑free work.
Preferred Experience with Global Combat Support System-Army (GCSS-Army) Experience with AESIP Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role.
Employees must always maintain a constant state of mental alertness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role.
Employees must always maintain a constant state of situational awareness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Job is performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, mouse, and multi-line telephone system.
The work described herein is primarily a modern office setting.
Occasional travel may be required.
Supervisory Responsibilities • This position will have supervisory responsibilities.
DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results.
If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.
Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer.
All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
KM Partners has been retained by the Executive Leadership team of a growing and highly reputable, vertically integrated Affordable Housing Developer/Owner/Operator in the search for an executive-level Head of Property Management & Operations. They are looking for an experienced leader with a strong operational and financial acumen who can handle meaningful capacity and strategically navigate competing priorities while mentoring team members.
Our Client
This organization is one of the highest quality Developers and Operators in the Affordable Housing/LITHC industry—hands down.
We’ve already placed multiple professionals with this organization across their Asset Management, Development and Property Management teams throughout the last several years. Our client’s Development team has numerous active development projects currently in progress. They are known for many of their large, noteworthy projects. They can take down multiple deals simultaneously. The Development team partners closely with the Property Operations team. They are achieving thoughtful, intentional and strategic growth. Leadership is passionate about training and teaching, they are well capitalized, and their compensation package is very competitive.
- Excellent reputation in our industry
- Fun, collaborative, supportive, and team-oriented culture and work environment
- Vertically integrated with decades of strong leadership and success in our industry – continuously learning, evolving and growing
- Low turnover and strong tenure with an employee-centric approach dedicated to training, mentorship, and professional development
- Leadership team strives to promote from within, and they value diversity
- Mission driven, striving to put their residents first
- 75+ Assets (6,500+ units) Under Management with a robust pipeline of new projects
- Leadership cares deeply about their employees and residents and are passionate about their mission to build and operate great communities
- Intimate, family-company-feel by knowing their employees as people and are able to mentor and inspire them to grow in their professional development and career, maintain a great work/life balance, and create ideas and plans to further the company’s vision and strategic management.
Management & Operations Leadership Opportunity
A highly reputable and successful Affordable Housing Real Estate Development and Management company is seeking to hire a strategic, financially driven leader in the Property Management & Operations field. A hands-on, entrepreneurial approach is essential to optimizing operations, managing risk, and maximizing cash flow, all while maintaining the organization’s strong reputation as a leader in the Affordable Housing industry and its commitment to excellence and people.
- Supervise and mentor high-performing Management team members and key department heads
- Make strategic decisions on policies and procedures in collaboration with teams to ensure alignment with the company’s goals, mission, and vision, that impact employees, residents, and operations, while ensuring compliance with affordable housing laws
- Inspire an energized and collaborative supervisory leadership group where great relationships, professional growth, and the enjoyment of working alongside exceptional leaders are intentionally cultivated
- Identify, understand and mitigate risks associated with high-risk populations in partnership with management team and legal consultants
- Proactively address issues to minimize public or financial impacts on ownership
- Act as a key public representative, protecting reputation and fostering strong relationships
- Cultivate and maintain a strong network of industry peers to drive collaboration
- Stay ahead of industry trends, business developments, compliance regulations
- Demonstrate a genuine passion for affordable housing and an interest in actively engaging in leadership roles within industry working groups, associations, or boards to contribute to the growth of the industry and foster meaningful collaboration
- Oversee strategic risk management initiatives, partnering with insurance brokers on high-risk claims and renewals
- Represent the company in high-stakes negotiations and collaborate with external consultants
- Partner with Property Management teams to proactively and strategically address complex, escalated legal, operational, employee, and resident matters, ensuring efficient resolution and risk mitigation for critical issues that require higher-level attention
- Active role in development projects and rehabilitation
- Evaluate and analyze potential business opportunities, weighing risks and benefits to align with the company’s growth strategy with the executive team
- Collaborate with Head of Development to optimize development budgets, lease-ups, and partnership structures
- Support the execution of long-term development and acquisition strategies with an entrepreneurial yet risk-conscious approach.
Our Firm
KM Partners is the only Executive Search & Professional Recruitment Firm in the U.S. dedicated to Multifamily Affordable and Senior Housing, Tax Credits as well as Impact-Investing, Sustainable Infrastructure and Corporate Sustainability across industries respecting responsible capitalism. We partner with clients throughout the United States and place industry-specific professionals across occupations including C-level executives, middle management, and experienced associates.
CSP is partnering with a well-established, reputable real estate firm in their search for a highly motivated Leasing & Property Management Administrator. This individual must demonstrate professional integrity, attention to detail, and be able to multi-task while maintaining superior accuracy. This position requires an individual who can demonstrate a breadth of knowledge of real estate concepts and terms.
Key Responsibilities:
• Prepare lease confirmatory documents, assignments, renewals, extensions, amendments, lease abstracts and termination documents
• Prepare all applicable written notices regarding tenant obligations for move-ins and move-outs
• Coordinate and schedule maintenance requests
• Respond to tenant complaints, assist with monitoring/directing/tracking of in-house service items
• Serve as liaison between property managers, leasing agents, tenants, and contractors
• Send out monthly statements to tenant base
• Request and maintain gross sales reports
• Enter new leases, renewals and modifications into accounting software
• Back up support for current administrative team
• Perform other duties as assigned
Qualifications:
• Minimum of three (3) years of experience in the real estate field
• Proficiency in MS Office
• Knowledge of Yardi a plus
• Strong problem-solving and time management skills and having the ability to meet demanding deadlines
About Reputation
Reputation, founded in Silicon Valley in 2013, is the industry's sole platform that uses an AI-powered product stack to help companies measure, manage, and scale their real-time reputation performance everywhere, effectively functioning as a business's eyes and ears across all customer feedback channels to uncover predictive insights. This market leadership is reinforced by significant funding from top-tier firms like Bessemer Venture Partner, Kleiner Perkins, and Marlin Equity Partners, driving substantial annual recurring revenue from Global Fortune 1000 companies, major automotive OEMs, healthcare systems, and top property management firms, with trust from over 250 partners including Google and Meta. Recognized recently as America's Greatest Midsized Workplaces by Newsweek which rewards excellence and career development, and attracts player-coaches, team-oriented collaborators, and individuals who value perseverance and hustle.
Your Role at Reputation:
Reputation pioneered the category of online reputation management more than 15 years ago. Today, we're redefining it for the AI era - helping companies transform customer feedback into operational intelligence that drives growth, efficiency, and exceptional experiences.Lead enterprise growth across the Property Management vertical, with a focus on large multifamily operators. You'll own the full sales cycle from prospecting to close, building executive relationships with CMOs, CXOs, and Operations leaders who are rethinking how reputation and resident experience data drive operational performance.
This isn't transactional selling. You'll act as a strategic advisor, helping operators connect the dots between online sentiment, leasing velocity, retention, and asset value. Success requires fluency in the language of property management, not just software, along with the ability to navigate complex buying committees and long sales cycles with patience and precision. The right candidate challenges assumptions, shapes how prospects think about reputation and experience data, and earns trust by leading with insight rather than product features.
You've sold into property management before. You understand the operational realities of large management companies, and you know how to run a disciplined sales process while staying adaptable to how these organizations actually buy. You'll drive both new logo acquisition and expansion within existing strategic accounts, working across national and large regional multifamily portfolios. Deal sizes typically are six figures. If you've closed six and seven-figure deals in this space and want to own a category-defining vertical, let's talk.
How You'll Shape the Experience:
Drive new business within large multifamily operators and regional portfolios.
Aggressively hunt and close new business, owning the entire sales cycle from prospecting to deal close.
Lead complex, multi-stakeholder deal cycles with a consultative, insight-led approach
Develop and implement go-to-market strategies aligned with industry-specific goals and growth targets.
Build and maintain strong relationships with senior-level decision-makers, including CMOs, CXOs, Directors of Marketing, and VPs of Operations.
Collaborate cross-functionally with Marketing, SDRs, Customer Success, and Product teams to drive client success.
Identify new business opportunities and grow market share across national and regional property management portfolios.
Provide market feedback to inform product innovation and positioning.
Coordinate internal resources and stakeholders to deliver exceptional customer outcomes.
Perform additional duties as assigned.
The Skills That Set You Apart:
8+ years of experience in SaaS sales, with a strong preference for experience in the Property Management industry.
Undergraduate degree preferred; equivalent relevant experience will also be considered.
Proven success selling to property management companies with a clear understanding of the industry's reputation, resident experience, and operational pain points.
Track record of exceeding quota in a consultative sales environment.
Demonstrated ability to build and manage a sales pipeline through prospecting, networking, and strategic outreach.
Comfortable operating with autonomy while maintaining pipeline discipline and forecast accuracy
Proficiency in Salesforce (preferred) with strong forecasting skills and attention to detail.
Highly motivated self-starter with the ability to work independently from a home office.
Ability to command a room with C-level audiences and translate complex data into business outcomes
Comfortable leveraging cross-functional teams to create customer value and close complex deals.
Where You'll Connect & Collaborate:
This role is aligned to the region or territory you support (entire U.S. coverage), and you may be based anywhere within that region. While this position is not tied to a specific office, we value in-person connection and collaboration. Travel to a Reputation office or customer site may be required periodically for team meetings, customer engagement, or key business moments (25-35%).
Our Benefits & Perks
We believe our people deserve to feel supported, valued, and rewarded both in and out of work. That's why we offer a generous and thoughtfully designed benefits package, including:
Paid Time Off:
Flexible PTO for salary paid employees
Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
10 company paid holidays plus 4 "Extended Company Holidays," which are additional paid days off for the company.
Health and Welfare Benefits
Multiple medical and dental plan options, plus 100% company paid vision coverage
401k available through Fidelity
Paid Parental Leave for all eligible employees as of day 1 of employment
Employer paid short and long term disability and life insurance
Critical Illness, Accident & Hospital Indemnity insurance
Employee Assistance Program (EAP)
Access to a wide variety of perks and wellbeing apps:
- PerkSpot: Employee discount program
- Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
- Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
- Omada: Virtual prevention and physical therapy program
- Ladder: Supplemental life insurance
- SoFi: Financial wellbeing platform with 1:1 advice
- Fetch: Pet insurance discount program
- Spring Health for Guardian: Virtual mental health support
- XP Health for Guardian: Virtual eyewear platform
- : Mortgage services discount program
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit ourCandidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
Summary
We are seeking a dynamic, energetic, and passionate Residential Property Manager with a winning attitude and a team player mentality to join our ever growing team at Moss & Company. This role is essential to the property management operations and ensuring a high level of service for our residents and owners. The On-Site Property Manager, of the 100+ unit conventional residential apartment complex, will play a key role in leading a team and maintaining the highest quality of our property management processes.
Property Location:
- Los Angeles, CA 90027
Compensation Package:
- May include FULLY COMPED housing (Studio)
Responsibilities:
- Property Management - Lead the team in daily operations and administrative tasks
- Resident Relations - Respond to resident inquiries, manage escalated issues with professionalism and priority
- Move In/Out Coordination - Unit turns, Move-ins, Move-Outs, and Lease Renewals
- Financial Management - Collections, Delinquency Management, Legal Notices, Accounting Month End
- Maintenance Coordination - Facilitating timely maintenance requests and follow up on service completion to ensure resident satisfaction
- Leasing - With successful experience in Lease up properties (a must)
- Vendor Relations - Facilitate effective vendor communication, scheduling, and timely payment
- Communication - Manage office communications, including phone calls, emails, and tenant correspondence with urgency and integrity
- Fair Housing & Company Compliance - Ensure compliance with Fair Housing regulations and company policies
Requirements:
- Must have 2 yr of property manager experience within the lease up experience in residential multi-family housing property management industry.
- Excellent leadership and organizational skills
- A passionate and proactive team player who takes initiative
- Excellent customer service
- Excellent data entry skills with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Familiarity with property management software (Yardi preferred)
- Strong understanding of Fair Housing regulations and compliance requirements
Benefits:
- Accrued Time Off
- Paid Holidays (Observed)
- 401K Matching
- Medical
- Dental
- Vision
- Others
If you are passionate about property management and customer service, we invite you to apply for the On-Site Property Manager position at Moss & Company. Join us in making a difference in the lives of our residents in the southern California region!
Interested? Respond to this advertisement through the LinkedIn platform only, with your most recent resume. We will not contact you outside of LinkedIn.
We are an Equal Opportunity Employer
The property manager builds and maintains a well-balanced portfolio of properties.
Job Duties and Responsibilities (Essential Job Functions)
- Cultivates partnerships with local real estate sales offices by marketing property management services to agents and managers.
- Onboards new accounts, including providing recommendations to owners in terms of marketability, improvements, and pricing.
- Markets rental properties through the Multiple Listing Service and advises owners of progress of showings, feedback and applicants.
- Processes applicants for tenancy after obtaining screening with owner consultation.
- Conduct, coordinate and review property surveys/inspections for lease compliance, maintenance oversight and recommendation for lease renewal.
- Prepares all management leases. Assures that certified funds and security deposit have been collected. Monitors unpaid rents and assures delinquency notices are sent. Recommends initiation of legal actions in a timely manner as needed.
- Coordinates and negotiates lease renewals, including recommended rent increases
- Communicates and advises owner in a timely manner of actions and or funds needed to maintain property.
- Maintains property files in AppFolio and keeps operations team and Customer Experience team updated on status of properties.
- Communicates with owners regarding vacancies, leasing activity, applications, new tenants, lease renewals and property legal matters such as HOA, condo or formal complaints in.
- Stays informed on maintenance, inspections, and other items that involve the property.
Performance Expectations
- Meet all performance and behavior expectations outlined in the company performance appraisal form or communicated by management.
- Perform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalism.
- Establish and maintain positive and productive work relationships with all staff, customers and business partners.
- Demonstrate the behavioral and technical competencies necessary to effectively complete job responsibilities. Take personal initiative for technical and professional development.
- Follow the company HR Policy, the Code of Business Conduct and all subsidiary and department policies and procedures, including protecting confidential company information, attending work punctually and regularly, and following good safety practices in all
Qualifications
Education:
- College degree preferred or equivalent combination of training and experience
Experience:
- Experience in real estate, preferably in residential property management and/or management related field
Knowledge and Skills:
- Excellent verbal and written communications skills
- Ability to work independently
- Ability to maintain a flexible schedule to include both in-office and field hours
- Knowledge of accounting/bookkeeping fundamentals helpful
- Knowledge of property maintenance and improvements
- Knowledge of property rental values
- Ability to work effectively with team members and contractors
- Must be able to lift up to 25 lbs. and load and unload materials on to and off of vehicle
- Daily travel in personal vehicle
Other (licenses, certifications, schedule flexibility/OT, travel, etc.):
- Must be licensed to practice real estate in the jurisdictions where properties are located.
We offer a full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)
Equal Opportunity Employer