Prometheus Labels Example Jobs in Usa

Lead Security Technician

Location: Charleston, SC

Schedule: Full-time (typical construction hours; may vary by project)

Position Overview

We are seeking an experienced Lead Security Technician to support commercial security system installations across projects in the Charleston, SC area. This is a hands-on leadership role responsible for overseeing field crews, ensuring high-quality installations, and coordinating with project stakeholders to deliver successful security system deployments.

The ideal candidate brings strong experience in access control, CCTV, intrusion systems, door hardware, and structured cabling, along with the ability to lead teams and maintain professional jobsite standards.

Key Responsibilities

Field Leadership

• Lead and supervise installation teams on active job sites
• Assign daily tasks and ensure productivity and quality standards are met
• Serve as the primary point of contact between field teams and project leadership
• Maintain jobsite organization, safety compliance, and workflow efficiency

Security System Installation

• Install, terminate, and troubleshoot:
• Access control systems
• CCTV / IP camera systems
• Intrusion detection systems
• Install and wire door hardware including:
• Electric strikes
• Maglocks
• Door contacts
• Request-to-exit (REX) devices
• Card readers and keypads

Cabling & Infrastructure

• Pull, route, terminate, and test:
• Cat5e / Cat6 / Cat6A
• Composite access control cable
• Coax and low-voltage cabling
• Perform clean cable dressing, labeling, and pathway management
• Build and wire panels, enclosures, and head-end equipment

System Integration & Testing

• Assist with panel terminations and device integrations
• Support system testing, commissioning, and troubleshooting
• Ensure all installations meet project specifications and code requirements

Documentation & Communication

• Read and interpret blueprints, riser diagrams, and scopes of work
• Provide daily progress updates to project managers or supervisors
• Track materials, report issues, and coordinate solutions in real time

Required Experience

• 5+ years of experience in low-voltage / security system installation
• Proven leadership experience as a Lead Technician or Foreman
• Strong background in:
• Access control systems
• CCTV / surveillance systems
• Structured cabling and terminations
• Door hardware installation

Preferred System & Brand Experience

Experience with one or more of the following platforms is highly preferred:

• Access Control: Lenel, LenelS2, Software House (CCURE), Genetec, Avigilon, Brivo, AMAG, Honeywell, Openpath
• CCTV / VMS: Avigilon, Genetec, Milestone, Hanwha (Wisenet), Axis
• Intrusion Systems: Bosch, Honeywell, DSC, DMP

Technical Skills

• Strong understanding of low-voltage wiring and system architecture
• Experience with panel wiring and device integration
• Ability to troubleshoot systems independently
• Proficient in reading prints and executing scopes with precision

Requirements

• Valid driver’s license and reliable transportation
• Ability to pass background check (required for secured sites)
• OSHA 10 (preferred but not required)
• Ability to lift 50+ lbs, climb ladders, and work in construction environments

Tools & PPE

• Must have own basic hand tools (termination tools, drills, testers, etc.)

Plumbing Technician & Support Professional

Come join the TOTO USA Family!

The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation.

TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation.

Perks of the job,

· Excellent benefit package which includes medical, dental, vision, and life insurance.

· Paid vacation, Paid Holiday & 401K, Company match after (1) one year that vests immediately upon participation

· Collaborative, dynamic work environment within a fast-paced awesome company

MAJOR FUNCTION:

Plumbing Technician & Support Professional performs tasks in the after sales service of products based on verbal and written instructions such as but not limited to Standard Operations Procedures (SOPs), Standard Inspection Procedures (SIPs), Work Orders (WO’s).

TOOLS AND EQUIPMENT:

May include, but not limited to: hand tools, power tools, company van, storage unit, parts kits, voltage meter, testers, water valves, electronic components, after service manuals, company tablet, company phone, company gps, cameras, PPE, safety kits, disposal materials, etc...

MATERIALS:

May include, but not limited to: Contact with: ABS plastic parts, silicone rubber parts, brass and stainless steel parts, cardboard boxes, wooden pallets, adhesive labels, vitreous china products. Contact with oil lubricant/preservative as well as powder mold release/preservative on vendor parts. Utilizes Windex, alcohol, acetone, Loctite, silicone oil, silicone grease and cleaners such as Lysol.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Plumbing Technician & Support Professional - MAIN DUTY - Performs repairs on Washlets, Neorest, or any TOTO products in the field.
2. MAIN DUTY - Call Center / Handles inbound customer calls, follow ups, scheduling, troubleshooting, etc…
3. Handles Tech Service email queues / chat queues as needed.
4. Showroom visiting, making a relationship, responding their inquiry
5. Must be able to travel on behalf of TUS. USA / Canada – Inspection / Repair / Other
6. Follows all company policies and procedures, including, but not limited to the employee handbook.
7. Must locate, read, understand, and follow SOP’s, SIP’s, and/or WO’s.
8. Performs duties outlined in work instructions such as SOP’s/SIP’s.
9. May work with raw materials in the process.
10. Assembles/Inspects various parts in accordance to SOPs/SIP’s.
11. Maintains accurate inventory count as appropriate in process.
12. Performs quality checks during the process as outlined in SOP/SIP.
13. Maintains good housekeeping practices (safe, neat, and orderly work area per 5S program), follows all safety rules and abides by all applicable local, state and federal laws and regulations. Follows and supports ISO related activities, and encourages other associates to follow ISO recommendations.
14. Assists with training personnel as needed.
15. Performs other duties as assigned.
16. Actively contributes to continuous improvement within their area as well as the After Service Department.

EDUCATION AND EXPERIENCE:

High school diploma, GED or equivalent with a minimum of 3 years mechanically related experience (Plumbing / HVAC / Electronic Repairs / etc.). Must be able to use the Windows platform and all related programs. Must possess basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals). Ability to read and comprehend basic written instructions and procedures.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a Plumbing Technician & Support Professional to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Technical Support Specialist regularly required to stand, use hands to finger, handle, twist or feel; and reach with hands and arms.
2. Frequently required to walk; stoop, kneel or crouch; and speak or listen.
3. Frequently required to operate a vehicle for an extended amount of time, maintaining an acceptable driver’s abstract.
4. Lifting as required in job and SOP
5. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
6. Where appropriate the use of personal protective equipment (PPE) including, but not limited to, hearing protection, hard hats, disposable gloves, shoe covers, safety vest, safety shoes, and company uniforms/hats.
7. Repetitive bending/pulling.
8. Repetitive movements of fingers, hands, wrists and arms.
9. Ability to lift fifty pounds repeatedly.
10. Ability to protect a customer’s property, sanitation, and disposal of hazardous material (bio / electronic).

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment consists of an indoor office facility with limited heat in winter, not air conditioned in summer. Summer heat is moderate. Outdoor customer household. Minor exposure to odors from lubricants/preservatives as well as fumes from gas operated vehicles. Moderate noise levels are present. Job requires the use of personal protective equipment (PPE) that may include, but not limited to; protective gloves, ear plugs, safety glasses, protective sleeves, and safety shoes. Minimal possibility of accidents of a minor nature requiring first aid.

Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. As an employee, you are expected to perform other duties, as assigned.

TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug-free workplace.

Bioworld Merchandising is a leading design and distribution company of licensed and private label apparel, headwear & accessories to all retails channels. We collaborate with some of the most widely recognized brand and retail partners in the world. We are seeking skilled candidates who are excited to join this amazing team!

• We Believe in Great Brands: Our goal is to translate the brand story into product that is as innovative and distinctive as the brand itself.
• Creative Culture: Our team brings to our brand partners a unique mix of creative product design paired with merchandising expertise. We believe innovation comes from a diversity of creative ideas.
• We are the Market: Our team believes in full immersion to gain insight into retail markets, contemporary culture and consumer reaction.

We are currently seeking Headwear Designer to join our team of outstanding employees!

*Portfolio must be included on resume

The Associate Designer in our Headwear division is responsible for creating innovative, on-trend headwear designs that align with the brand’s aesthetic, seasonal direction, and target market. This role combines creativity, technical expertise, and market awareness to deliver high-quality, functional, and fashionable headwear products.

Key Responsibilities

Design & Concept Development

• Research trends, colors, fabrics, and silhouettes to develop seasonal headwear collections.
• Create mood boards, sketches, CAD drawings, and prototypes that align with brand identity.
• Present design concepts to the creative team and leadership for review and feedback.

Technical & Production Collaboration

• Work closely with product developers and manufacturers to ensure designs are technically feasible and cost-effective.
• Select and source materials, trims, and embellishments appropriate for headwear production.
• Review samples and make necessary adjustments to achieve final approved designs.

Market & Trend Analysis

• Stay informed on competitor products, fashion trends, and consumer preferences.
• Incorporate market feedback and sales data into design improvements.

Brand Alignment & Quality Standards

• Ensure all designs adhere to brand standards, including fit, functionality, and quality.
• Maintain consistency across collections while introducing fresh, innovative ideas.

Cross-Functional Collaboration

• Partner with merchandising, marketing, and sales teams to support product launches.
• Contribute to line planning and seasonal assortment strategies.

QUALIFICATIONS

• Bachelor’s degree in Fashion Design, Accessories Design, or a related field (or equivalent experience).
• 1-2+ years of experience designing headwear, accessories, or apparel (experience in hats, beanies, caps, or technical headgear a plus).
• Strong portfolio showcasing creative, trend-relevant headwear designs.
• Proficient in design software (Adobe Illustrator, Photoshop, CLO 3D or similar).
• Knowledge of materials, construction techniques, and production processes specific to headwear.
• Excellent communication and presentation skills.
• Strong time management skills with the ability to meet deadlines in a fast-paced environment.

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under ShopRite, Price Rite Marketplace, The Fresh Grocer, Dearborn Market, Gourmet Garage, Fairway Market, and Di Bruno Bros.

Wakefern provides independent retailers with the tools, innovation, and operational support needed to compete in a big-business world. Our teams leverage advanced technology, private label development, and best-in-class procurement practices to help member companies deliver exceptional value and service throughout the communities we serve.

Summary

This role supports both Oracle E‑Business Suite (EBS) development and SAP operational support. The Oracle portion focuses on development, enhancements, and troubleshooting within the Financials suite, while the SAP portion centers on supporting SAP processes—especially SAP BDC, data validation, and financial workflows.

Additionally, this role contributes to cross‑platform AI initiatives and financial analytics, helping the organization leverage data insights, automation opportunities, and process optimization across ERP systems.

Essential Functions

Oracle EBS Development:

• Develop, support, and enhance Oracle E‑Business Suite Financials modules (GL, AP, AR, Purchasing, iProcurement, Fixed Assets).
• Troubleshoot technical and data-related issues using PL/SQL and SQL tools.
• Write functional and technical specifications based on business requirements.
• Develop reports, forms, workflows, and integrations using Oracle tools (Reports, Forms, APEX, BI Publisher, ADF).
• Collaborate with finance and business teams to analyze requirements, design solutions, and support end users.
• Prioritize tasks, manage project milestones, and drive development activities to completion.

SAP Support & Enhancements

• Provide day-to-day SAP support with emphasis on SAP BDC .
• Build, test, and maintain SAP BDC scripts to support batch-input processes.
• Troubleshoot SAP issues, perform root-cause analysis, and assist with configuration or master data validation.
• Support functional teams across finance-related SAP processes and data flows.
• Document SAP processes, support knowledge transfer, and provide user assistance as needed.
• Additional Functions
• Support development of AI-driven automation, machine learning insights, and predictive analytics for finance operations.
• Develop dashboards, data models, and cross-system reporting integrating Oracle and SAP data.
• Participate in continuous improvement initiatives, system upgrades, and cross-functional IT projects.
• Assist in data governance, data quality review, and financial reporting accuracy initiatives.

Qualifications

• BS in Computer Science, Information Systems, or equivalent professional experience.
• Strong analytical and problem-solving skills with the ability to work independently.
• Excellent written and verbal communication skills, especially translating business needs into technical solutions.
• Ability to organize workload, manage priorities, and meet deadlines in a hybrid-tech environment.

Preferred

• 5+ years of experience with Oracle EBS Financials (GL, AP, AR, Purchasing, iProcurement, Fixed Assets).
• Proficiency in PL/SQL, SQL Plus, and writing SQL queries for troubleshooting.
• Experience with Oracle development tools: Reports, Forms, APEX, BI Publisher, ADF.
• Experience using TOAD for Oracle.
• SAP experience including SAP BDC development and SAP finance processes.
• Experience with AI/ML tools or financial analytics platforms (Power BI, SAP Analytics Cloud, Python, etc.).
• Familiarity with retail financial systems and operational workflows.
• Experience with Oracle WebCenter (WFR, SOA, Capture, IPM) is a plus.

Working Conditions & Physical Demands

This position requires in-person office presence at least 4x a week in Edison, NJ

Seeking a driven and passionate cook who is independent and a quick learner. The Chef Assistant must have cooking experience; a culinary school degree is preferred but not necessary. We will train the right candidate who is already a skilled home or professional cook. Applicant must be detail-oriented, be able to follow instructions, have good personal hygiene and be comfortable working in clients' homes.

The Saucy Plate is an independent, woman-owned Personal Chef business servicing Metrowest Boston. Based in Wayland, MA, we cook in our clients' homes in towns including Weston, Wayland, Wellesley, Sudbury, Concord, Lincoln, Lexington, Belmont, Winchester, Newton, Natick, Waltham and beyond. You must own a reliable vehicle and be able to travel daily to any of these locations around Boston. You must be able to lift 40lbs and work in a fast-paced kitchen environment on your feet.

Duties may include: grocery shopping, prep station, cooking, cleaning, packaging food and labeling for assembly and reheat, running errands, menu planning.

We are currently hiring on a part-time basis with the opportunity to grow into a full-time role. The ideal candidate will grow with The Saucy Plate and take on their own clients in the future. Applicants must be available weekdays from 8am - 4pm, although you will often get off work earlier. This is a contract position and you will be paid a flat daily rate for each day you work. To begin with, the Chef Assistant will be working on Mondays and Tuesdays only, with potential for growth.

Applicants must be Serv Safe Manager certified. If you are not currently Serv Safe certified, we can help you through the process.

Location: Metrowest Boston (Weston, Wellesley, Wayland, Sudbury, Concord, Lincoln, Natick, Lincoln, Belmont, Winchester, Lexington, Newton and beyond)

Applicant must have own reliable transportation

Job Types: Part-time, Contract – Mondays and Tuesdays to start

Pay: Starting at $30/hour with room to grow

Hours: Monday – Thursday 8am – 4pm (will often get off work early). We are currently hiring for two days per week with the opportunity to pick up extra shifts and grow with the company.

To apply send your resume and cover letter to:

We are partnering with a global, family-owned manufacturing organization specializing in advanced materials, coated products, and industrial solutions used across industries such as packaging, medical devices, automotive, and labeling.

This is a key role responsible for managing end-to-end sourcing activities across a mix of raw materials, goods, and services, driving value through supplier performance, cost optimization, and supply chain resilience.

Key Responsibilities:

• Develop and execute strategic sourcing plans across direct and indirect categories
• Manage the full source-to-contract lifecycle, including supplier selection and negotiations
• Analyze market trends, pricing, and supply risks to inform sourcing strategies
• Drive supplier performance (quality, OTD, cost) and long-term partnerships
• Collaborate cross-functionally on NPD through to end-of-life processes
• Lead initiatives focused on cost reduction, inventory optimization, and supply continuity

What We’re Looking For:

• 5+ years’ experience in strategic sourcing / category management
• Strong background in raw materials procurement within manufacturing environments
• Experience with ERP systems (SAP/Oracle preferred)
• Proven ability in supplier negotiation, development, and performance management
• Strong analytical, communication, and stakeholder management skills

What’s on Offer:

• Competitive salary + bonus
• Comprehensive benefits package
• Career progression within a growing global business
• Collaborative and flexible working environment

With over 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the consruction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025

Sika is looking for an experienced shipping and receiving lead, to join our growing team. At Sika, the shipping and receiving employees perform various Shipping and Receiving tasks, pick material for internal process orders, and perform cycle counts as required.

Key Responsibilities:

• • Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
  
  • Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting,
  
  accounting, or recordkeeping purposes.
  
  • Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.
  
  • Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or
  
  nonconformance to specifications.
  
  • Move levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or
  
  elevating platforms, to load, unload, transport, or stack material.
  
  • Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and
  
  complete delivery.
  
  • Manually or mechanically load or unload materials from pallets, skids, platforms, cars, lifting devices, or other
  
  transport vehicles.
  
  • Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for
  
  transport to designated areas.
  
  • Weigh materials or products and record weight or other production data on tags or labels.
  
  • Perform routine maintenance on vehicles or auxiliary equipment, such as cleaning, lubricating, recharging
  
  batteries, fueling, or replacing liquefied-gas tank.
  
  • Move controls to drive gasoline- or electric-powered trucks, cars, or tractors and transport materials between
  
  loading, processing, and storage areas.
  
  • Operate or tend automatic stacking, loading, packaging, or cutting machines.
  
  • Signal workers to discharge, dump, or level materials.
  
  • Complete cycle counts daily or as needed.
  
  • Support other areas of production as designated by Manufacturing Manager.
  
  • Pull and put away all material needed for production.
  
  • Organize and keep all materials together in the same locations.
  
  • All other duties as assigned.
  
  

Qualifications:

High School Diploma or equivalent preferred

• Ability to read, write, and perform basic math

• 1-2 years of relevant work experience

• Forklift experience required

Perks & Benefits

• 401k with Generous Company Match
  
  

• Bonuses
  
  

• Medical, Dental, and Vision Benefits
  
  

• Paid Parental Leave
  
  

• Life Insurance
  
  

• Disability Insurance
  
  

• Paid time off, Paid holidays
  
  

• Floating holidays + Paid Volunteer Time
  
  

• Wellness/Fitness Reimbursements
  
  

• Education Assistance
  
  

• Professional Development Opportunities
  
  

• Employee Referral Program & More!
  
  

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilites of each role. Compensation is determined based on skills relevant to the position, education, and or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Key Responsibilities:

• Collect blood samples from patients using proper phlebotomy techniques
• Perform specimen collection (blood, urine, and other samples) following standard procedures
• Label and document specimens accurately to ensure traceability
• Prepare samples for laboratory testing, including centrifuging and storage
• Conduct basic laboratory tests as required
• Maintain cleanliness and organization of the lab and work area
• Follow all safety, infection control, and regulatory guidelines
• Operate and maintain laboratory equipment
• Communicate effectively with patients and healthcare staff
• Ensure proper disposal of biohazard materials

Required Skills:

• Knowledge of phlebotomy and specimen collection techniques
• Attention to detail and accuracy
• Basic laboratory and testing knowledge
• Familiarity with safety and hygiene protocols
• Strong communication and interpersonal skills
• Ability to handle sensitive patient information confidentially

Qualifications:

• High School Diploma or equivalent (required)
• Certification in Phlebotomy or Lab Technology (preferred)
• 0–2 years of relevant experience in a lab or healthcare setting

Warehouse Manager, Receiving & Inventory

Austin, TX • Full-Time • On-Site

About El Famoso

El Famoso builds the commerce infrastructure behind culture. Based in Austin, we partner with artists and brands to handle the full stack of modern merchandise and product operations — including e-commerce, fulfillment, production, tour logistics, and customer service.

We work behind the scenes to make sure products move from idea to customer quickly, accurately, and at scale. Our operations combine strong warehouse execution with modern systems and tools that allow us to move fast while maintaining accuracy.

The Role

We’re hiring a Warehouse Manager, Receiving & Inventory to own the inbound side of our warehouse operations.

This role ensures product arrives accurately, gets received cleanly, moves into the building efficiently, and stays organized in a way that supports the rest of the business. You’ll lead the receiving lane while partnering closely with fulfillment, production, and account teams to ensure inventory is where it needs to be, when it needs to be there.

This is a hands-on leadership role for someone who can run inbound warehouse operations while building the systems, processes, and operational clarity that allow the operation to scale. You should be comfortable working inside warehouse management systems and using modern tools, including AI, to improve workflows, reduce manual work, and strengthen inventory accuracy.

What You’ll Do

Receiving & Inbound Operations

• Own the day-to-day receiving process for inbound shipments from vendors, printers, and manufacturers
• Verify counts, SKUs, packaging, and condition of incoming product before it is accepted into inventory
• Oversee staging, labeling, and putaway to keep inbound product moving efficiently
• Identify shortages, damages, or discrepancies and coordinate resolution quickly
• Maintain a clean, organized receiving dock and staging area

Inventory Accuracy & Control

• Ensure inventory is received accurately in ShipHero and internal systems
• Oversee putaway standards, inventory organization, and location accuracy
• Support cycle counts, inventory audits, and discrepancy investigations
• Identify root causes of inventory issues and implement process improvements

Team Leadership

• Manage, train, and develop receiving and inventory-focused warehouse staff
• Set daily priorities and monitor productivity and accuracy
• Support hiring, onboarding, and performance management for the receiving lane
• Coordinate labor needs with fulfillment and warehouse leadership

Systems, Automation & Operational Tools

• Serve as the operational owner for inbound inventory workflows in ShipHero, ensuring products are received correctly and available to fulfillment quickly
• Use to track inbound shipments, operational tasks, and cross-team coordination
• Work with warehouse leadership to improve automation, workflows, and system integrations that reduce manual work and operational bottlenecks
• Identify opportunities to improve inventory visibility, inbound forecasting, and warehouse task management
• Maintain clean and reliable inventory data so fulfillment, production, and account teams have accurate visibility.
• Troubleshoot operational tools and coordinate with internal tech resources when issues arise

Cross-Team Coordination

• Communicate inbound shipment timing and inventory readiness to fulfillment and production teams
• Partner with account managers when incoming inventory affects launches, releases, or client orders
• Maintain and improve SOPs for receiving, inventory handling, and warehouse workflows

What You Bring

Required

• 3+ years of warehouse, receiving, logistics, or inventory operations experience
• Experience supervising or leading warehouse teams
• Strong attention to detail and operational organization
• Experience working inside warehouse management systems (WMS) and related operational software
• Strong computer fluency and ability to learn new operational tools quickly
• Ability to manage multiple priorities in a fast-paced environment
• Clear communication and problem-solving skills

Preferred

• Experience with ShipHero or similar warehouse management systems (WMS)
• Experience using operational tools such as or similar workflow systems
• Comfort using AI tools such as ChatGPT, Gemini, or similar to improve workflows, documentation, or operational processes
• Experience in e-commerce, fulfillment, or high-SKU environments
• Experience managing inbound inventory and receiving operations
• Forklift or warehouse equipment experience

Why El Famoso

• Work with artists and brands that shape culture
• Join a fast-growing company building modern commerce infrastructure
• Help shape warehouse systems and operational processes as the business scales
• Work with a collaborative team that values ownership, initiative, and execution

Location

Austin, TX (On-Site)

Pay: $50,000-$60,000 - Salary

JOB DESCRIPTION

The Product Support Specialist partners closely with the Customer Service leadership team and acts as a key technical resource for both internal teams and external partners. This role supports customers, installers, designers, distributors, and end users by delivering expert guidance across the company’s flooring systems and adhesive solutions.

This position focuses on technical problem-solving, product guidance, and issue resolution related to flooring installations, including materials performance, application methods, site conditions, warranties, and quality concerns.

PRIMARY RESPONSIBILITIES

• Product Technical Support & Issue Resolution:
• Respond to incoming technical questions related to flooring installation systems and adhesive products
• Serve as a technical resource for internal departments and external partners throughout the installation lifecycle
• Promote and follow all applicable Environmental, Health, and Safety (EHS) policies and procedures
• Claims & Field Issue Management:
• Gather, review, and document claim details including jobsite conditions, installation practices, substrate information, and product usage
• Route complex issues or field investigations to the appropriate regional technical representative
• Carry out approved resolutions such as material replacement, credits, refunds, or alternative corrective actions
• Track active cases and drive timely closure within established resolution timelines
• Assist with product quality initiatives, including recalls or corrective action programs, as needed
• Product Knowledge & Technical Expertise:
• Maintain strong working knowledge of current and legacy adhesive and flooring-related products
• Stay informed on industry standards, competitive offerings, and market trends within construction materials
• Provide accurate guidance on application requirements, technical data, performance expectations, warranties, and distribution pathways
• Identify recurring trends or field feedback and communicate opportunities for product or process improvement
• Support updates to technical materials such as installation guides, labels, packaging, and data sheets

REQUIRED SKILLS AND EXPERIENCE

• Associate’s or Bachelor’s degree required
• At least five (5) years of experience in a technical support, customer-facing, or sales-related role within a manufacturing environment
• Experience within flooring, construction products, or adhesives is strongly preferred
• Strong proficiency with Microsoft Office and Windows-based systems

NICE TO HAVE SKILLS AND EXPERIENCE

• Bachelor’s degree in Chemistry, Engineering, Business, Sales, or Marketing
• Ability to communicate in Spanish or French Canadian is a plus