Proformance, OM Jobs in Usa
81 positions found — Page 5
The ideal candidate will possess hands-on experience with Fusion connectivity, a strong technical background, and working knowledge of Azure integration.
Exceptional communication and stakeholder management skills are essential for success in this role.
Key Responsibilities Analyze, design, and implement solutions for OM and O2C business processes within Oracle EBS.
Act as a subject matter expert for the O2C workflow, ensuring seamless process integration and optimal system performance.
Lead or support integration initiatives between Oracle EBS and Oracle Fusion applications, ensuring data consistency and process alignment.
Collaborate with cross-functional teams including business stakeholders, developers, and architects to gather requirements, define solutions, and drive implementation.
Prepare and maintain comprehensive documentation including business requirements, functional specifications, process flows, and test cases.
Provide hands-on support for issue resolution, root cause analysis, and continuous improvement of O2C and integration processes.
Leverage knowledge of Azure integration services (e.g., Logic Apps, Data Factory, Service Bus) to support or design cloud-based integrations.
Facilitate and participate in meetings, workshops, and presentations with both technical and non-technical stakeholders.
Train end users and create knowledge transfer materials as needed.
Stay current with Oracle and Azure technology trends and recommend best practices for process and system enhancements.
Join our Technology Services team as an Application Lead where you will serve as a subject matter expert for IBM Sterling OMS. You will be instrumental in designing innovative web solutions and leading a collaborative team to deliver high-quality site components.
location: Dallas, Texas
job type: Contract
salary: $44.74 - 50.00 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
- Design, build, and test web-based applications and site components.
- Document technical designs and provide solutions to complex problems across teams.
- Lead and mentor junior team members while contributing to key project decisions.
- Collaborate with cross-functional teams to ensure seamless application integration.
qualifications:
5-7 years of experience with IBM Sterling OMS Functional.
Proven experience in web application development and technical documentation.
High School Diploma or equivalent.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Trading Assistant — Long/Short Equity Hedge Fund
Role summary
Support the head trader by managing middle‑office trade support and acting as a hands‑on backup trader for a long/short investment desk. This role combines trade lifecycle ownership, settlements and confirmations, P/L oversight, and execution responsibilities. The right candidate is flexible, team‑oriented, and comfortable working in a fast‑paced trading environment without ego.
Core responsibilities
- Trade support — Confirm, allocate, and reconcile trade blotters; resolve trade breaks with brokers, counterparties, and internal trading staff.
- Settlements & funding — Monitor settlement cycles, initiate and track settlement funding/wires, and manage failed/late settlements.
- P/L and position control — Produce daily P/L and position reports, investigate variances, and maintain accurate trading books.
- Confirmations & documentation — Manage trade confirmations, trade capture accuracy, and retention of trade documentation.
- Execution assistance — Execute orders when requested by the head trader and manage order flow across venues and brokers.
- Book balancing — Maintain and reconcile trading books; ensure internal systems reflect live positions and cash.
- Systems & process — Use OMS/EMS and middle‑office systems to capture trades, run reconciliations, and extract reporting; propose process improvements.
- Ad hoc support — Provide real‑time desk support during market events, assist with month‑end and quarter‑end tasks, and cover for the head trader as needed.
Required experience & skills
- 2–4 years of buy‑side or sell‑side operations, trade support, or assistant trading experience.
- Strong understanding of the full trade lifecycle for equities and common derivatives used on a long/short desk.
- Proven experience with settlements, confirmations, and failed trade resolution.
- Demonstrated ability to produce and analyze daily P/L and position reports.
- High proficiency in Excel; familiarity with one or more OMS/EMS platforms and middle‑office reconciliation tools.
- Excellent communication skills and the ability to work directly with traders, brokers, prime brokers, and operations teams.
- Calm under pressure, highly organized, and willing to take direction and execute tasks without ego.
Preferred qualifications
- Prior experience on a long/short equity desk or in a hedge fund middle office.
- Familiarity with prime brokerage workflows and margin/financing mechanics.
- Basic scripting or data‑automation skills (VBA, Python, SQL) to streamline reporting.
- Relevant industry licenses or willingness to obtain them.
What success looks like
- Accurate, timely P/L and position reporting with rapid resolution of discrepancies.
- Smooth, error‑free settlement and confirmation processes with minimal failed trades.
- Reliable execution support that enables the head trader to focus on strategy.
- Proactive identification and implementation of process improvements that reduce operational risk.
Job Title: Vice President, Order Management & Customer Service
Location: PA
Reports To: Chief Operating Officer (or Chief Customer Officer)
Position Overview
The Vice President of Order Management & Customer Service is a senior operational leader responsible for overseeing the end-to-end customer order lifecycle and enterprise-scale customer service operations across a multi-brand organization. This role leads geographically dispersed teams and multi-unit call center operations while ensuring a seamless customer experience from order placement through fulfillment, delivery, returns, and post-purchase support.
This executive will drive operational excellence through data-driven decision making, analytics, KPI management, and process optimization, ensuring that order management and customer service functions support revenue growth, customer satisfaction, and operational efficiency. The role will also be responsible for improving critical operational metrics such as backorder rate, return rate, order accuracy, and service response times.
The ideal candidate is a strategic leader with deep experience managing large-scale customer service organizations and enterprise order management systems, with a proven track record of building high-performing teams and delivering measurable improvements in customer experience and operational performance.
Key Responsibilities
Enterprise Leadership
- Provide enterprise-scale leadership over Order Management and Customer Service functions across multiple brands and business units.
- Lead large, geographically dispersed teams including multi-site and multi-unit call center operations.
- Establish organizational structure, staffing strategies, and leadership development programs to support business growth.
- Foster a customer-first culture while driving accountability for performance, service quality, and operational efficiency.
End-to-End Order Lifecycle Management
- Oversee the complete customer order lifecycle, including order capture, order processing, fulfillment coordination, backorder management, delivery tracking, returns, and issue resolution.
- Ensure cross-functional alignment with supply chain, merchandising, logistics, ecommerce, retail, and finance teams.
- Drive improvements in order accuracy, processing speed, and fulfillment efficiency.
Customer Service Operations
- Lead enterprise customer service strategy across phone, email, chat, and digital support channels.
- Oversee multi-site call center operations, ensuring consistent service standards and scalable support capabilities.
- Implement best practices for workforce management, quality assurance, and service training.
Analytics & Performance Management
- Establish and manage a robust KPI framework to monitor operational performance and customer satisfaction.
- Lead the use of advanced analytics and reporting to drive data-based decisions and continuous improvement.
- Track and optimize key operational metrics, including:
- Backorder rate
- Return rate
- Order accuracy
- First-call resolution
- Customer satisfaction (CSAT)
- Net Promoter Score (NPS)
- Service response and resolution times
- Call center productivity metrics
Operational Excellence
- Identify and implement process improvements, automation opportunities, and system enhancements within order management and customer service platforms.
- Partner with technology teams to optimize CRM, ERP, OMS, and call center platforms.
- Lead initiatives to improve scalability, cost efficiency, and service quality.
Cross-Functional Collaboration
- Partner closely with Supply Chain, Ecommerce, Retail Operations, Finance, and IT to align customer service and order management strategies with business goals.
- Act as the operational voice of the customer, identifying trends and insights that inform product, fulfillment, and service improvements.
Qualifications
Experience
- 12–15+ years of leadership experience in Order Management, Customer Service, Customer Operations, or related functions.
- Proven experience managing enterprise-scale customer service organizations and large call center operations.
- Experience leading geographically dispersed teams across multiple locations and brands.
- Strong background in order management systems and end-to-end order lifecycle management.
- Demonstrated success improving operational KPIs including backorder rates, return rates, and service performance metrics.
Skills & Expertise
- Enterprise operational leadership
- Multi-unit call center management
- Order management and fulfillment processes
- Advanced analytics and KPI-driven management
- Customer experience strategy
- Process improvement and operational efficiency
- CRM, OMS, ERP, and call center technology platforms
- Organizational leadership and team development
Leadership Competencies
- Strategic thinker with strong operational execution skills
- Data-driven decision maker
- Ability to lead and inspire large teams across multiple locations
- Strong cross-functional collaboration and stakeholder management
- Customer-centric mindset with a focus on continuous improvement
Education
- Bachelor’s degree in Business, Operations, Supply Chain, or related field required
- MBA or advanced degree preferred
Oracle Application Developer
Location: Flexible / Hybrid Options
Employment Type: Full-Time
Position Overview
We are seeking an experienced Oracle Application Developer to support, enhance, and optimize our ERP platforms. The primary focus is on Oracle EBS and Fusion Financials with working knowledge of Oracle Fusion SCM. The role includes maintaining system integrations, delivering enhancements, and collaborating with business and technology stakeholders to improve processes and automation.
The ideal candidate is hands-on, detail-oriented, and experienced in ERP systems, cloud integrations, and BI reporting tools, with strong technical and analytical skills.
Key Responsibilities
- Support and maintain ERP platforms, primarily Oracle EBS and Fusion Financials (GL, AP, AR, FA, CM)
- Work with Oracle Fusion SCM modules (PO, Inventory, BOM, WIP, OM)
- Enhance integrations between Oracle Fusion Cloud, Oracle E-Business Suite, and other enterprise systems
- Collaborate with Finance, Accounting, and Operations teams to deliver system enhancements, process improvements, and automation
- Partner with Program Managers to implement strategic initiatives and continuous system improvements
- Work in an Agile environment with onsite and offsite development teams
- Coordinate with IT operations to ensure reliable, scalable, and secure technology services
- Provide mentoring and hands-on technical support to team members as needed
Required Qualifications
- Bachelor’s degree in Computer Science, MIS, Information Technology, or related field
- Strong experience with Oracle Fusion Financials (GL, AP, AR, FA, CM)
- Working knowledge of Oracle Fusion SCM modules (PO, Inventory, BOM, WIP, OM)
- Experience with Oracle E-Business Suite (Financials and/or SCM) is a plus
- Experience with BI systems (Hyperion, OBIEE required; ThoughtSpot a plus)
- Strong programming skills in SQL/PLSQL and knowledge of relational databases
- Understanding of system integration, data modeling, development methodologies, and web technologies (REST, WSDL, Node.js, Apache, etc.)
- Familiarity with cloud-based integration and middleware platforms (e.g., Oracle Integration Cloud) is a plus
- Excellent communication and interpersonal skills to work effectively across all organizational levels
- Self-motivated with strong analytical skills and the ability to meet deadlines with minimal supervision
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Provides bedside respiratory care to patients as assigned by supervisors and treated on the physician's order for both in-house and out-patients. Working under the direction of the Director of Cardio-pulmonary Services.Proforms the duties and tasks of a Respiratory Care practitioner encompassed within the license granted by the state of RI.
EEO/AA/Disability/Veteran
Responsibilities- Essential Functions
1.1 Performs basic respiratory: including HHN,IS,CPT,MDI,IPPB,Flutter & EZPAP
- Essential Functions
2.1 Member of Code Team and MET team.
- Essential Functions
3.1 Familiar with measuring devices: pulse ox,Wrights,blenders,analizers.
- Essential Functions
4.1 Familiar with CPAP/Bi-pap setup, maintenance and administration.
- Essential Functions
5.1 Participates in staff meeting, attends lectures, conferences and seminars.
- Essential Functions
6.1 Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
- Essential Functions
7.1 Continuously displays a can do attitude within the department and across departmental lines to contribute to the overall customer service program.
QualificationsEDUCATION
Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential.
EXPERIENCE
Must be registered or registry eligible, certified or certification eligible.
LICENSURE
BLS and a current RI license.
YNHHS Requisition ID
151775
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Practices aseptic techniques, adheres to infection control policies. Provides bedside respiratory care to patients as assigned by supervisors and treated on the physicians order for both in-house and out-patients. Working under the direction of the Director of Cardio-pulmonary Services.Proforms the duties and tasks of a Respiratory Care practitioner encompassed within the license granted by the state of RI.
EEO/AA/Disability/Veteran
Responsibilities- Essential Functions
- 1.1 Performs basic respiratory: including HHN,IS,CPT,MDI,IPPB,Flutter & EZPAP
- Essential Functions
- 2.1 Member of Code Team and MET team.
- Essential Functions
- 3.1 Familiar with measuring devices: pulse ox,Wrights,blenders,analizers.
- Essential Functions
- 4.1 Familiar with CPAP/Bi-pap setup, maintenance and administration.
- Essential Functions
- 5.1 Participates in staff meeting, attends lectures, conferences and seminars.
- Essential Functions
- 6.1 Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
- Essential Functions
- 7.1 Continuously displays a ?can do? attitude within the department and across departmental lines to contribute to the overall customer service program.
EDUCATION
Graduate of accredited School of Respiratory Therapy with credential of Registered Respiratory Therapist or credential of a Certified Respiratory Therapist with eighteen months to obtain RRT credential.
EXPERIENCE
Must be registered or registry eligible, certified or certification eligible.
LICENSURE
BLS and a current RI license.
YNHHS Requisition ID
144951
This role is responsible for properly masking and preparing parts to ensure high-quality finishes while maintaining strict adherence to work instructions and process documentation.
If you have experience in anodizing, plating, or industrial painting environments and enjoy precision work, we want to hear from you! Key Responsibilities Support and mask parts for anodize and plating processes Follow written work instructions and OMS documentation Provide detailed process information to the Special Process Engineer for masking documentation Perform racking, washing, flushing, and flow testing of parts as required Ensure accuracy and quality in all preparation and processing activities Work independently while maintaining productivity and safety standards Qualifications Demonstrated experience masking parts for anodizing and plating processes Experience in plating, anodizing, or industrial painting environments required Ability to work independently and follow detailed written instructions Strong attention to detail and quality focus 3–5 years of related experience preferred What We’re Looking For Strong understanding of surface preparation techniques Ability to maintain consistency in high-precision environments Reliable, detail-oriented, and process-driven mindset Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Company
NEST Pet Retreat, Playcare and Spa is a privately owned high end pet care location designed with bespoke accomodations and small groups . Decidedly and purposefully different, our mission is to treat each pet as an individual and create a curated experience that makes NEST their home away fr
om home.Role Description
We are seeking a full-time, on-site Dog Daycare and Pet Resort Manager to join our team at NEST Pet Retreat, Playcare, and Spa, located in San Antonio, TX. The manager oversees daily operations, manages staff, and ensures a safe and enjoyable environment for pets. Core responsibilities include supervising daycare and boarding activities, ensuring cleanliness and maintenance, exceeding client satisfaction, and maintaining exceptional customer service. Additionally, you will assist with employee training, scheduling, and implementing safety protocols. This leadership role requires a passion for pets and a commitment to providing exceptional care and service.
Qualifications
Experience in Dog Day Care and with dog behaviorsStrong Communication skills and a proven ability to work effectively with othersExperience with exotic pets a plusLeadership and structural organizational skills to manage staff and daily operationsFlexibility to work weekends, holidays, and varying shiftsA genuine passion for animal welfare and pet careHigh school diploma or equivalent; additional certifications in pet care or management are advantageousExceptional verbal and written communication skillsMinimum of two years of Dog Daycare management experienceA thorough understanding of service within the luxury sector
Position Overview: The ideal candidate will have substantial exposure to customer service, strong computer skills, and excellent communication.
Job Title: Customer Service Specialist
Location: Lake Forest, IL (Om-Site)
Type: Full-Time, Permanent/Direct Hire
Schedule: Monday – Friday, 8:00am – 5:00pm
Salary Range: $55K-$75K (Bonus Potential)
Benefits: For eligible employees we offer medical, dental, and vision coverage. We offer 401(k) enrollment for eligible employees.
Key Responsibilities
- Order Entry / Administrative Tasks
- Returns / Rebates
- Quotes / Product Availability
Key Qualifications
- 2+ Years Of Experience
- Manufacturing Industry Experience (Preferred)
- ERP Experience
