Professional Lighting Services Jobs in Usa

17,854 positions found — Page 3

Guest Services Representative - Active Adult Center
✦ New
Salary not disclosed
Greeley, CO 1 day ago
Guest Services Representative

Full Salary Ranges: $15.14 - $18.93 Hourly

Anticipated Hiring Ranges: $15.14 - $17.04 Hourly

This position is benefits eligible. Please view our benefits guide here.

Job Summary: Guest Services Representatives are an integral part of the Recreation Division with the City of Greeley and are responsible for providing quality customer service to patrons of the Greeley Recreation facilities. This position assists with daily facility operations. Customer Service Representatives provide information to patrons regarding Recreation facilities, programs, services, and events. These positions must also process class and activity registrations, sell facility memberships, and schedule facility/park shelter rentals. The position will work at the Greeley Active Adult Center.

Experience, Knowledge, Skills

Minimum Requirements

  • High school diploma or equivalent (GED).

OR

  • Any combination of related education, experience, certifications and licenses that will result in a candidate successfully performing the essential functions of the job,

AND

  • Possession of a valid driver's license.

Preferred Qualifications

  • One (1) year of customer service, front desk, or clerical experience.
  • Experience and knowledge of computer operations and use of software packages including Microsoft Office applications.
  • Spanish/English bilingual skills.
Knowledge, Skills, and Abilities
  • Strong communication and interpersonal skills.
  • Ability to provide courteous, responsive, and professional guest service.
  • Comfortable handling cash, credit card transactions, and daily reconciliations.
  • Basic computer skills and familiarity with office software and reservation systems.
  • Ability to manage multiple tasks and remain calm under pressure.
  • Detail-oriented and dependable with good time management skills.
  • Ability to follow policies and procedures and work independently or as part of a team.
Essential Functions
  • Greet guests in person, by phone, or electronically in a courteous and professional manner.
  • Provides information about facility programs, services, policies, events, and schedules.
  • Registers participants for classes, memberships, or programs using reservation software.
  • Handles payments, issue receipts, and perform cash handling or reconciliation duties.
  • Maintains front desk area, lobbies, and guest areas in a clean, orderly condition.
  • Monitors entry and exit to ensure facility safety and access control compliance.
  • Responds to guest feedback, concerns, or complaints; escalates issues when needed.
  • Assists with setting up or preparing for programs or facility rentals.
  • Maintains accurate logs, attendance records, and incident reports.
  • Supports administrative tasks including filing, data entry, and supply inventory.
  • Assists instructors or participants in programs as needed.
  • Performs other duties as assigned.
Work Environment and Physical Requirements

Work Environment

  • Frequent and heavy contact with the public and City employees in person and by telephone.
  • Frequent interruptions.
  • Flexibility to work early mornings, weekdays, nights, weekends, evenings, and holidays.
  • Work is performed in an open office environment with heavy noise levels, at times.

Physical Requirements

  • Vision to perform physical activities, read computer keyboards, reference books, and other written documents.
  • Strength and stamina enough to walk, stand, stretch, bend, lift or carry up to 49 lbs.
  • Manual dexterity enough to complete daily work such as operate computer keyboards, drive and operate motor vehicles, and operate other office equipment, and complete paperwork.

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.

Not Specified
Social Services Coordinator
Salary not disclosed
Dover, Delaware 6 days ago

Job Summary:

Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.

Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.

Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.

We are looking for someone with strong Project Management skills.

Essential Functions

  • Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
  • Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
  • Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
  • Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
  • Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
  • Assists as consultant, coordinator/liaison for special programs and/or projects.
  • Assesses impact of proposed rules on current operations financially and programmatically.
  • May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.

JOB REQUIREMENTS

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.

2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.

3. Six months experience in developing policies or procedures.

4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.

5. Six months experience in narrative report writing.

Not Specified
Client Service Representative
✦ New
Salary not disclosed

Client Service Representative

Location: Novato, CA (Onsite)

Employment Type: Direct Hire

Industry: Financial Services

About the Company

Our client is a well‐established financial services firm dedicated to providing personalized financial planning and investment strategies built on trust, integrity, and long‐term relationships. Their team supports high‐net‐worth individuals and families with a comprehensive, fiduciary approach to wealth management and client service. The firm prides itself on professionalism, confidentiality, and delivering an exceptional client experience.

Position Overview

The Client Service Representative is a key member of the client experience team and serves as the primary point of contact for clients. This role supports advisors and operations by managing client communications, account administration, and service requests while maintaining the highest standards of accuracy, confidentiality, and professionalism.

The ideal candidate is detail‐oriented, service‐driven, and thrives in a fast‐paced, highly regulated financial services environment.

Key Responsibilities

  • Serve as the first point of contact for clients via phone, email, and in person, delivering professional and responsive service
  • Manage and maintain client accounts using Redtail CRM and LPL ClientWorks, ensuring accuracy and completeness of records
  • Assist with client onboarding, account updates, and service requests
  • Coordinate electronic document processing, including e‐signatures and compliance documentation
  • Support advisors and operations with scheduling, Zoom meetings, and client follow‐ups
  • Collaborate with internal team members to update and process client account changes
  • Handle client inquiries and concerns with professionalism, initiative, and discretion
  • Maintain strict confidentiality and adhere to compliance requirements, including fingerprinting, attestations, and training participation

Qualifications & Skills

  • Previous experience in client service, administrative support, or account management
  • Experience in wealth management, financial services, or private client environments strongly preferred
  • Proficiency with CRM systems; Redtail CRM experience highly desirable
  • Strong organizational and time‐management skills with the ability to prioritize effectively
  • Excellent verbal and written communication skills with a strong customer‐service mindset
  • High level of professionalism, discretion, and attention to detail
  • Ability to work independently while collaborating in a team‐oriented office environment
  • Familiarity with financial industry compliance standards is a plus
Not Specified
Social Worker (LCSW) - Co Responder Social Service Unit
✦ New
Salary not disclosed
Peoria, Illinois 1 day ago
Overview
This job exists due to a grant received by the City of Peoria to implement a co-responder model for mental health professionals to respond to calls with the Peoria Police for individuals that need the assistance of mental health professionals. This service will allow us to connect individuals and families to mental health services beyond their initial crisis that may have resulted in call to the Peoria Police Department
Qualifications
License/Certifications:
Proof of Auto Insurance
Driver's License - Secretary of State (SOS)
Licensed Clinical Social Worker (LCSW) - Illinois Department of Financial and Professional Regulation (IDFPR)
Education:
Master's Degree: Social Work (Required)
Experience Requirements
  • 1 year of related experience preferred

Other Requirements
Ability to work with all different age groups. Basic computer skills/ability to keyboard – completing documentation in the electronic and/or paper medical record. Ability to drive in a variety of weather conditions. Ability to perform de-escalation techniques Use of usual and customary equipment used to perform essential functions of the position. Work requires travel
Responsibilities
  • Actively listens to presenting issues, uses motivational interviewing skills and crisis intervention to ensure safety and determine appropriate cause of action
  • Exercise judgment and decision making that is clinically safe, logical, and deliberate
  • Reach a resolution of crisis that is clinically appropriate and least restrictive
  • Recognize, respect, and effectively deal with values and cultural beliefs of clients, their families, and community resources and referrals
  • Works with law enforcement, emergency departments, and other emergency personnel in crisis situations
  • Provides follow up case management as assigned
  • Provides clinical oversight to staff members
  • Maintains appropriate boundaries with clients and family members
  • Maintains required productivity
  • Completes all documentation and other forms of communication in a timely manner
  • Demonstrates understanding of Medicare Home Care benefit including eligibility, qualification for admission and services available.
  • Monitors progress toward treatment goals by evaluating and adjusting treatment provided.
  • Prepares and maintains all pertinent records, statistics, and progress notes.
  • Maintains accurate and timely documentation in the patient medical record.
  • Responsible for providing culturally sensitive counseling and treatment as well as assisting in life crisis situations.

About Us
Find it here.
Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.
Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We've grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We're developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world's first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care.
We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information:
Compensation and Benefits
Not Specified
Customer Service & Accounting Support Specialist (AR/AP)
✦ New
Salary not disclosed
Brecksville, OH 1 day ago

Description

Customer Service & Accounting Support Specialist (AR/AP)

We are looking for a detail-oriented and customer-focused Sales/Order Administrator to join our growing commercial team. In this role, you will act as the primary order entry/customer service/accounting point of contact for customers, including key medical device accounts, while supporting internal teams to ensure smooth order management, efficient sales operations, and accurate administrative coordination.


Key Responsibilities:

  • Act as the primary order entry/customer service point of contact for Phototherapy customers, providing professional communication, service excellence, and support throughout the sales cycle.
  • Manage the full order process from entry to confirmation, including sales and shop order creation, order changes, RMA requests, and customer follow-up, ensuring accuracy and compliance with company procedures.
  • Review and coordinate incoming quote requests, working closely with the sales team to ensure timely and accurate responses.
  • Maintain and update customer accounts, sales data, and documentation within CRM and ERP systems.
  • Partner with operations, quality/regulatory and engineering teams to track order status, delivery schedules, and other customer requirements
  • Prepare and distribute various order and sales reports, production schedules, performance metrics, and analytical tools to support business operations
  • Proactively engage with customers regarding large or high-value invoices, ensuring timely payment and prompt follow-up on overdue payments
  • Contribute to cash flow forecasting by providing regular updates on the timing and status of expected customer payments. Coordinate with finance on payment applications, handling of credit notes, refunds, or adjustments as required.
  • Verify and monitor customer credit limits
  • Process and apply customer payments through cash application, ensuring timely and accurate posting.
  • Conduct collections on past-due invoices, communicating with customers to resolve discrepancies and reduce outstanding balances.
  • Perform invoice data entry for Accounts Payable (AP), verifying accuracy and proper coding before processing.
  • Execute 3-way matching of AP invoices, purchase orders, and receiving documents to ensure accuracy and compliance prior to payment.
  • Reconcile Concur and American Express expense reports, ensuring accurate processing, receipt verification, and adherence to company expense policies.
  • Ensure compliance with company policies, contractual obligations, and industry regulations in all sales-related documentation.
  • Contribute to continuous process improvement initiatives to enhance sales operations efficiency and customer satisfaction.


Requirements

Qualifications

  • Bachelor’s degree in business administration, Sales, Marketing, or a related discipline preferred; equivalent professional

experience will be considered.

  • Minimum of 2–3 years of experience in a sales administration or related role, preferably within manufacturing, engineering, or the

medical device industry.

  • Proficient in Microsoft Office Suite with the ability to quickly learn and navigate Lumitex ERP (Macola), customer portals (GEHC

SSO), and HubSpot (CRM)

  • Exceptional organizational skills, accuracy, and attention to detail.
  • Strong written and verbal communication skills with the ability to interact professionally with both internal and external

stakeholders.

  • Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
  • A customer-focused and solutions-oriented approach.

Why Join Us?

  • Opportunity to work on innovative medical technologies that improve patient outcomes.
  • Collaborative and growth-oriented work environment.
  • Competitive salary, benefits, and professional development opportunities.
Not Specified
Professional Development Specialist RN - Hybrid
✦ New
Salary not disclosed
Description

Professional Development RN - Hybrid

Under the supervision of the Senior Director of Clinical Education, the RN Professional Development Specialist supports curriculum design and virtually facilitates experiential learning activities (ELA) within the Clinical Academy. This role primarily supports Critical Care and related Nurse Residency and Fellowship programs, as well as professional development offerings such as preceptor and charge nurse development. The specialist delivers learning experiences to a diverse group of nurse learners across the five states in the Central Division and is responsible for the assessment, design, implementation, evaluation, and continuous improvement of learning experiences using innovative, technology enabled approaches. Responsibilities include instructional design support, consultation on training strategies and skill based learning (skills labs), and delivery of virtual, case based client care experiences (simulation). This is a hybrid role with a strong emphasis on virtual class facilitation as a member of the Clinical Academy.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

- Bachelor's Degree from an accredited nursing program.
- Upon hire: Registered Nurse License
- 10 or more years Nursing or equivalent experience in related field.
- 5 years Clinical Nursing Education/Professional Development experience.

Preferred Qualifications:

- Master's Degree in Nursing or related professional development field.
- Within 90 days of hire: Nursing Professional Development Certification
- 1 year experience in virtual learning.
- Prior experience working in critical care

Salary Range by Location:

Montana: Except Great Falls: Min: $44.69, Max: $69.38

Oregon: Portland Service Area: Min: $55.51, Max: $86.18

Texas: Min: $42.34, Max: $65.73

Washington: Eastern: Min: $49.39, Max: $76.68

Washington: South Eastern: Min: $51.74, Max: $80.33

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Requsition ID: 415564

Company: Providence Jobs

Job Category: Clinical Education

Job Function: Clinical Support

Job Schedule: Full time

Job Shift: Day

Career Track: Nursing

Department: 4007 SS CNTRL DIV EDU ADMIN

Address: OR Portland 4400 NE Halsey St

Work Location: Providence Health Plaza (HR) Bldg 1-Portland

Workplace Type: Hybrid

Pay Range: $see posting - $see posting

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Human Resources, Keywords:Professional Development Specialist, Location:Lubbock, TX-79411
Remote working/work at home options are available for this role.
Not Specified
Manager, Medical Staff Services
Salary not disclosed
Atlanta, GA 2 days ago
Belong At Emory Healthcare

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship and leadership programs
  • And more!
Job Description

Overview:

  • Plans, organizes and directs the day to day operations of Medical Staff Services Office including staff supervision, verification of physician credentials and information, communications with physicians, hospitals and various agencies involved with medical staff services.
  • Accountable for establishing, contributing, and implementation of standards applicable to medical staff members relating to credentialing, quality improvement, and administrative functions for responsible hospital and system.
  • Complies with all regulatory standards, providing consultative expertise to the Medical Staff and hospital leadership on options and permissible actions in order to meet those standards.
  • Communication: Provides a collegial environment which fosters teamwork both within the medical staff office, with other members of the medical staff service department and medical staff members of hospital.
  • Professionalism in all aspects and commitment to the delivery of quality service.
  • Financial/Budgeting: Assist in the development of the system medical staff service budget and manages resources within the budget once approved.
  • Monitor operating budge and staffing level for consistency with departmental goals while maintaining a high level of customer service satisfaction.
  • Management Supervision: Supervises staff and manages employee performance.
  • Provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests way to develop skills.
  • Monitors workflow.
  • Develops and implements departmental policies and procedures to comply with medial staff bylaws, hospital bylaws, managed care policies, TJC/NCQA requirements and related state and federal regulations.
  • Ensure all provider credentials meet the requirements as outlined by Hospital Medical Staff Bylaws, URAC, TJC and state and federal regulatory agencies.
  • Policies and Procedures: Maintain, create and revise policy and procedures related to database management collaboratively within the department and what best meet the system medical staff functions, hospital bylaws, managed care policies, TJC/NCQA requirements, and related state and federal regulations.
  • Professional Development: Maintains professional growth by participating in educational programs and professional organizations.
  • Maintain knowledge of current industry standards, regulations, trends, practices, and developments.
  • Reporting/Data Management: Manages data entry of physician information into practitioner files, status reports and productivity reports for correctness and accuracy.
  • Evaluates software needs of credentialing database management to fulfill needs of medical staff office operations.
  • Maintain a file audit program ensuring audit and survey preparedness.
  • Coordinates transmittal of complete and timely credentials file through the various review committees and board approval.
  • Periodic evaluation of data gathering process required to ensure organizational needs are consistently met.
Minimum Qualifications
  • Bachelor's degree in health care or management related field preferred.
  • Five (5) years comprehensive Medical Staff Services in an acute care hospital, managed care or credentialing verification organization with three (3) years of supervisory experience.
  • Current National Association Medical Staff Services (NAMSS) certification as a Certified Professional Medical Services Management (CPMSM) preferred.
  • Those without certification must obtain it within the first year of employment. Must maintain active certification.
Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at . Please note that one week's advance notice is preferred.

Not Specified
Service Supervisor
Salary not disclosed
Parsippany, NJ 3 days ago

The Customer Service Supervisor is responsible for supervising the service department employees and processes at assigned branch locations, this includes responsibility for executing standard processes to provide a seamless customer experience through the service coordination function. This role will hold responsibility for exercising independent judgment in the direct supervision of Service Technicians and Customer Service Representatives. Is responsible for influencing customer satisfaction with service by continuously improving branch efforts of service lead-time, first time completion rate, average days to complete service, and service CES metrics. Is the primary expert used in resolving escalated field service concerns and in proactive education and training for both customers and the internal team members. Has heavy contact with customers, contractors, installers, vendors, sales reps, and all other internal departments in the coordination of service activities. Responsible for assisting in the identification, development and implementation of programs, policies and procedures that support total customer satisfaction, company profitability and market share growth. This is an onsite position that works at the Parsippany NJ office Monday - Friday.


The targeted pay range for this role is $75,000 - $90,000. The total compensation package for this position also includes applicable incentive compensation, such as an annual bonus. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data. As a member of the Pella Family of Brands, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan with company match, tuition assistance, 9 paid holidays, 20 paid vacation days, and much more.


Responsibilities/Accountabilities include the following but are not limited to:


  • Ability to manage and support multiple teams/functions, including union and non-union team members.
  • Responsible for the direct supervision of service department team members as assigned. This includes, but is not limited to, selection, training, performance evaluation and development, skill assessment, discipline, attendance, performance, professional issues and payroll reporting, overtime scheduling and all other misc. items that are involved in supervising this group.
  • Coach and mentor team while setting clear and timely expectations to ensure performance metrics and behaviors are met.
  • Conducts regular one on one conversations as well as mid-year and year end performance evaluations to promote ongoing professional growth and development.
  • Exhibits excellent verbal and written communications skills, organizational skills with attention to detail and the ability to provide support and develop team members to handle escalated issues professionally.
  • Assists in the development and implementation of processes that ensure consistent and professional product service to all our customers that is both an effective remedy to customer concerns and an efficient use of internal resources.
  • Responsible for the identification, development and implementation of programs, policies and procedures which support total customer satisfaction, both internally and externally, where applicable in relation to this position. Identifies opportunities to update and improve customer experience procedures and makes recommendations to leadership.
  • Establish and maintain a working knowledge of products, systems, processes, and resources to support a team of assigned customer experience representatives to ensure compliance with company guidelines and quality of service.
  • Analyzes data to help determine potential future business needs.
  • Provides input and may prepare initial budgetary proposals for assigned cost centers
  • Demonstrates the ability to collect data, prepare reports and documents such as summaries and responses to frequently asked questions or concerns. Creates executable plans based on findings.
  • Responsible for influencing customer satisfaction and sales growth by creating an experience for our customers that exceeds their expectations in professionalism, helpfulness and ease.
  • Assists in evaluating and implementing new and creative ways to more efficiently provide product service to our customers. This includes initiating and supporting continuous improvement efforts throughout all areas of responsibility.
  • Utilizes technologies relevant to creating logistical efficiency and continually searches for new ways to utilize technology in process improvement.
  • Frequent one-on-one contact with customers, branch sales force, vendors and all internal departments to oversee efficiency and customer satisfaction throughout the organization.
  • May serve as key member for company's Safety Program. Participate and facilitate meetings, design policies and procedures, enforce safety policies and procedures, conduct safety audit tours, provide accident analysis and trends, accident statistics and reports.
  • Ensures proper credit is received from Pella Corporation and outside vendors for all warranty items.
  • Manages a fleet of company service vehicles and their equipment.
  • Responsible for managing all service parts, which includes maintaining the appropriate levels of service stock inventory.


Additional responsibilities:


  • Daily timecard review, allocations and timely approval for hourly team members.
  • Inputting of daily metrics.
  • Inputting and communicating weekly/monthly metrics. This will require some metrics to be shared with other departments.
  • Performing quarterly performance reviews with the team.
  • Preparation of PowerPoint slides and presenting them at quarterly team meetings.
  • Approving invoices in a timely manner.
  • Approving expense reports.
  • Ordering technician’s uniforms bi-annually.
  • Managing the phone system to skill employees, monitoring CSR calls for quality assurance and shutting down the phones for holidays.
  • Daily monitoring of pick tickets and dispatcher console route for efficiency, accuracy and last-minute changes.
  • Blocking Salesforce dispatcher console calendars for time off requests and adding load time and holiday blocks.
  • Monitoring and enforcing any active recalls on product.
  • Scheduling opportunities for ongoing training opportunities for the service team members.
  • Resolving customer escalations.
  • Overseeing and enforcing quality alerts.
  • Documenting notable behaviors of team members.


Skills/Knowledge:


  • Must be able to develop a high-level understanding of all Pella products and their applications.
  • Must have problem solving abilities and the ability to think on his/her feet in order to appropriately resolve urgent service situations that arise in the general course of business.
  • Demonstrates open communication and the ability to always maintain professionalism.
  • Works collaboratively and creates a sense of trust and reliability with internal team and customers.
  • Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available.
  • Seeks out internal experts and utilizes their knowledge.
  • Supports change and innovation within organization.
  • Focused on details and follow through.
  • Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.


Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Education and/or Experience


Bachelor’s degree from four-year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Previous experience in a supervisory role required.


Language and Communication Skills


Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to resolve conflict in the best interests of the business and our customers. Must display excellent phone and email etiquette, and the ability to communicate in a professional manner.


Computer Skills


Strong understanding of Microsoft Word, Excel, PowerPoint. Comfortable using Salesforce and can easily learn all internal ordering or product information systems and the various phone systems.


Physical Demands


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Must be available to work evenings and weekend as necessary.


Work Environment


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Not Specified
Lighting Design Project Coordinator
✦ New
Salary not disclosed
Carson, CA 1 day ago

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity for a Lighting Design Project Coordinator.


  • Pay range is $55,000 to $80,000 annually (based on skills/knowledge/experience)
  • Location: onsite in Carson, CA


The Project Coordinator will collaborate closely with our design team, dealers, and representatives to intake new projects, conduct scope calls to establish project parameters, and work alongside account managers to facilitate invoices. They must possess the capability to read and understand construction sets to evaluate if all essential information for initiating the project has been received. Additionally, they will monitor project status, maintain project log and coordinate with multiple disciplines to acquire the necessary documentation.


Primary Job Responsibilities:

· Initial project intake and processing

· Effectively review documentation and assess missing information needed for design services

· Communicate with clients, designers and sales teams on additional information needed to complete projects in a timely manner

· Communicate with clients on project deadlines and give updates on progress

· Update and maintain team calendar and project coordination board

· Would conduct initial calls to clarify project scope, services required, product needs and client specific direction.

· Produce clear documentation that summarizes initial call information to communicate to design team for successful deliverables that satisfies clients requirements

· Collaborate with account managers to provide quotations

· Display a commitment to quality by following required procedures and practices; take all appropriate measures to ensure quality

· Work with assigned outside sales managers to track the status of projects in the pipeline and to maintain customer satisfaction with project deliverables and processes.

· Identify and assess customers’ needs to achieve satisfaction

· Self-motivated individual with ability to complete tasks in a timely manner


Primary Job Requirements:

· 3-5 years of project management or experience in related fields such as interior design, architecture, or lighting design.

· Demonstrated knowledge of design sets (plans, elevations, sections etc.)

· Successful history of written and verbal customer communication skills

· Demonstrated proficiency in administrative and documentation procedures

· Proficient with Microsoft Office Suite of products (Outlook, Word, Excel, PowerPoint)

· Proficient with AutoCAD not required but would be a plus

· Must have the ability to manage multiple and shifting priorities in a fast-paced and constantly changing environment

· Must have a high degree of initiative and the ability to manage multiple tasks, work under pressure, and meet deadlines as required


Educational Requirements: High School Diploma. Bachelor’s degree in interior design, Architecture or Architectural Engineering

Program Proficiencies: Microsoft suite, Bluebeam Revu, AutoCAD (a plus), Outlook

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.


DMF Lighting is proud to be an Equal Opportunity Employer.

Not Specified
Seasonal Merchandising Service Associate - Weekends Preferred-Banner Elk,North Carolina
✦ New
🏢 Lowes
Salary not disclosed
Cove Creek, TN 1 day ago
Job Description

Key Responsibilities

- Customer Service
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed according to Lowe’s specifications
- Collaborates with the Merchandising Service team and Manager by communicating project priorities, schedule, and project needs (e.g., materials, supplies, time)
- Analyzes metrics and provides feedback on project execution and in-store service to store, market, and corporate leaders
- Although majority of time of time will be spent in activities that do not involve the direct interaction with customers, the individual in this role is expected to engage with customers when the opportunity arises. This includes:
- Understands customers’ needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
- In-stock
- Moves or replaces beams and grids, rotates stock, builds products, and displays products and support materials using power equipment (e.g., lifts, order pickers) per reset and/or project instructions and processes
- Identifies damaged products, removes them from the shelves, delivers them to Return to Manufacturer (RTM) area, and signs off on the products as defective
- Verifies buyback items and ensures they are pulled, prepped, and ready for shipping
- Identifies damaged or missing signage, displays, and collateral and orders replacements in accordance with merchandising standards and planogram details
- Confirms that product pricing information is visible and clear and resolves/replaces any missing pricing labels
- Updates/validates wayfinding and product location signage as well as digital maintenance of this information throughout the store
- Ensures cross merchandise, side stack products, j-hooks and gravity feed bins are placed appropriately, helping to drive add-on sales
- Works with store leadership to stage clearance and damaged merchandise for quick sale
- Sorts products in bins, drawers and boxes to ensure that they are in the proper location
- Merchandise to plantogram, price, color block and place plants as they arrive
- Fill plant racks onto plant tables per plantogram to grand opening ready standards
- Clean and Safe Stores
- Reviews, completes, and enters completion details (when, what, amount of time spent, taking and uploading photographs to confirm servicing completion, etc.) for all assigned merchandise reset, service, and maintenance tasks
- Ensures all reset displays are safe and in working order and repaired/replaced as needed
- Repairs/seals damaged packaging and boxes including peg-hook items
- Removes all trash, moves cardboard boxes to the bailer, and moves plastic wrap and other debris to the compactor
- Replaces light bulbs and alerts the appropriate contact when additional maintenance issues are noted (lights out, painting, etc.)
- Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
- Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
- In addition to the above responsibilities, this individual is held accountable for other duties as assigned
- Maintain point-of-sale signage including bin plus beam label stock ensuring all bin locators are placed and price changes are activated
- Audit and update pricing labels inside and outside the store to ensure accuracy
- Follow state-specific guidelines on price changes (Pricing Policy SF-06)

Required Qualifications

- High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable

Preferred Qualifications

- 6 Months of Lowe’s sales floor experience
- 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays
- 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
seasonal
jobs by JobLookup
✓ All jobs loaded