Proactive Vs Reactive Examples Jobs in Usa

• This is a standalone position with no direct reports and no embedded EHS team
• Reports directly to Mike, Global Director of Quality
• Acts as the primary EHS point of contact for the site
• Leads daily morning safety meetings with Production Managers, Supervisors, and the Director of Operations
• Works cross-functionally with Operations, HR, and Leadership but operates with a high degree of autonomy
  
  

• Independent and self-directed role
• Minimal day-to-day oversight; success depends on ownership and initiative
• Expected to take the lead on investigations and decision-making
• Collaborative environment when proposing or implementing improvements
  
  

• Lead and manage incident and accident investigations independently
• Partner with HR on workers’ compensation claims and related documentation
• Facilitate and lead daily safety meetings
• Maintain and manage internal safety tracking tools and spreadsheets
• Ensure existing EHS processes and procedures are followed and sustained
• Serve as the on-call safety contact as needed (rare weekend involvement)
  
  

• Champion and promote a strong safety-first culture across the site
• Identify hazards and implement preventative measures
• Develop, update, or write new safety practices and procedures as needed
• Drive safety awareness through training, communication, and leadership presence
• Collaborate with operations and leadership on safety improvements and initiatives
  
  

• Combination of proactive and reactive work
• Fast-paced manufacturing/production environment
• Mix of plant floor presence and administrative work
• High visibility role with frequent interaction across departments
• Workload requires strong prioritization and comfort managing multiple processes
  
  

• Bachelor’s degree in Environmental Health & Safety, Industrial Safety, or related field preferred
• 5+ years of progressive EHS experience in a manufacturing or industrial environment
• Proven experience leading investigations independently
• Strong working knowledge of OSHA and applicable safety regulations
• Ability to influence without authority and work effectively in a standalone role
• Strong communication, organization, and leadership skills
  
  

• Comfortable working independently with minimal oversight
• Confident decision-maker who takes ownership of safety outcomes
• Able to balance immediate reactive needs with long-term proactive improvements
• Respected presence on the production floor
• Passionate about building and sustaining a strong safety culture in a food manufacturing setting
  
  

LaSalle Network is an Equal Opportunity Employer m/f/d/v.

All assignments are at-will and their duration is subject to change.

Director of Sales and Marketing

$120,000 - $125,000

Washington, Virginia

We’re currently partnering with one of our clients in Virginia and they’re seeking an experienced Director of Sales & Marketing to lead the strategic growth of their hospitality property.

This role will oversee the development and execution of integrated sales, marketing, and communications strategies designed to strengthen brand positioning and expand global awareness among luxury travelers.

The Director will drive both proactive and reactive sales initiatives, grow transient and group business, and identify innovative opportunities to increase occupancy. This individual will also collaborate closely with property leadership to shape overall sales strategy, build key partnerships, and support the hotel’s long-term business objectives.

Responsibilities:

• Lead strategic sales planning by developing and executing the hotel’s annual sales and marketing plan, identifying target markets, and driving strategies to increase occupancy and RevPAR.
• Oversee proactive and reactive sales efforts, building and maintaining relationships with corporate clients, travel agencies, and event planners while growing transient, group, and events business.
• Drive revenue generation and market growth by negotiating contracts, managing key accounts, analyzing market and competitor data, and identifying opportunities to increase market share.
• Direct integrated marketing and brand strategy, including PR, social media, digital marketing, and communications to strengthen brand positioning and global awareness.
• Manage the hotel’s digital presence and content strategy, overseeing social media and website.
• Collaborate cross-functionally with revenue, operations, and events teams to align sales strategies with guest experience, support high-profile events, and ensure seamless execution of group and VIP programs.

Qualifications:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field, with 5+ years of sales and marketing leadership experience, preferably within boutique or luxury hospitality environments.
• Proven track record in hospitality sales, with strong negotiation, presentation, and relationship-building skills to secure corporate, group, and leisure business.
• Strong financial and revenue management expertise, including experience with budgeting, forecasting, market analysis, and strategies to grow occupancy and RevPAR.
• Strategic and analytical mindset, with the ability to interpret complex data, identify opportunities, and translate insights into actionable sales and marketing initiatives.
• Experienced leader and collaborator, capable of motivating teams and working cross-functionally with operations, revenue management, and executive leadership.
• Proficiency in CRM and hotel systems such as Opera, Delphi, or Salesforce, with the ability to manage client pipelines and sales performance reporting.

If you are keen to discuss the details further, please apply today or send your cv to Sarah at COREcruitment dot com –

Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven’t heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out

How to Apply:

To ensure your application is properly reviewed, please apply directly through our official company website:

submitted through other platforms may not be considered.

Role Summary:

The Project Agreements Manager is responsible for owning and managing MillerClapperton’s project agreement process from initial receipt through final execution. This role serves as the internal authority and gatekeeper for all project agreements, including subcontracts, purchase orders, order confirmations, and other project-specific contractual instruments.

This position functions as a senior individual contributor with process ownership and functional authority, but without direct people management responsibilities. The Project Agreements Manager works closely with Preconstruction and Project Management to ensure agreements are reviewed, negotiated, tracked, and executed in a disciplined, consistent, and timely manner. The role also supports Project Managers by interpreting project agreements and assisting with the drafting and review of proactive and reactive contractual notice letters.

Responsibilities:

Project Agreement Ownership

·        Own the project agreement lifecycle from receipt through execution, including subcontracts, purchase orders, order confirmations, and sub-subcontractor agreements.

·        Review, analyze, and negotiate project agreement language using established standards, approved positions, and fallback language.

·        Coordinate internal reviews and approvals required to move agreements to execution.

·        Track agreement status, outstanding issues, and execution progress to ensure timely completion.

·        Drive accountability across Preconstruction, Project Management, and other stakeholders to prevent delays and bottlenecks.

Process, Standards, and Compliance

·        Serve as the gatekeeper for contractual compliance related to project agreements.

·        Establish, maintain, and continuously improve procedures, templates, checklists, and workflows related to project agreements.

·        Ensure consistency in contract review, negotiation positions, and documentation across all projects.

·        Identify recurring risk patterns and recommend process or standard improvements to reduce exposure.

Project Management Support & Notices

·        Support Project Managers in interpreting project agreement provisions and understanding contractual rights and obligations.

·        Assist with drafting, reviewing, and refining proactive and reactive contractual notice letters.

·        Serve as a required compliance checkpoint for notice content and contractual alignment prior to issuance.

·        Provide guidance on contract-driven requirements when engaged by Project Managers, Senior Project Managers, or the Director of Project Management.

Legal Coordination

·        Act as a central intake and coordination point for legal questions related to project agreements.

·        Interface directly with external legal counsel on routine matters, while escalating higher-risk or strategic issues to the Chief Executive Officer.

·        Organize and synthesize information, correspondence, and recommendations from legal counsel for executive review.

·        Support efficient use of outside counsel by preparing materials, managing scope, and maintaining documentation.

Administrative Responsibilities

·        Maintain organized and accurate records of executed agreements and related documentation.

·        Manage contract data entry, filing, and document control as part of the overall agreement process.

·        Coordinate execution logistics, including chasing signatures and required documentation as necessary.

Qualifications:

·        Background in construction contracts, subcontract administration, legal studies, paralegal work, or related experience; multiple professional entry paths are acceptable.

·        Strongly preferred experience within the construction industry, with subcontractor experience favored; GC experience acceptable.

·        Demonstrated ability to manage complex processes independently and drive outcomes without direct supervision.

·        Exceptional organizational skills and attention to detail.

·        High level of judgment, discretion, and professionalism in handling sensitive and confidential matters.

·        Proven ability to communicate clearly and confidently with Project Managers, Preconstruction staff, Executives, and external partners.

·        Comfortable operating in high-accountability, sometimes adversarial situations while remaining professional and solutions-oriented.

·        High-agency mindset with the ability to stand firm on standards while remaining practical and solution-oriented.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are seeking an individual to join our organization as a Senior Manager, External Communications supporting the Aspen Dental brand. The Senior Manager, External Communications, plays a critical role in protecting and advancing Aspen Dental’s reputation across media, public discourse, and community engagement.

In an environment where trust, transparency, and disciplined communication are essential, this role helps shape and drive enterprise external communications strategy, ensuring that Aspen Dental shows up with clarity, credibility, and accountability — especially in high-stakes moments. This leader partners closely with executives and cross-functional stakeholders to proactively tell Aspen Dental story, manage reputational risk, and integrate community impact into the broader narrative of access to care and service to communities.

Key Responsibilities

Media Relations & Storytelling

• Operates with an enterprise-first mindset, balancing brand autonomy with system-wide reputation impact.
• Identifies themes and insights across brands to strengthen Aspen Dental’s overarching story.
• Develop and oversee annual external communications plans
• Lead proactive and reactive media relations efforts across Aspen Dental’s enterprise and brand portfolio.
• Develop press materials, statements, Q&A, and executive briefing documents.
• Build and maintain strong relationships with national, regional, and trade media.
• Support executive visibility through thought leadership, interviews, and strategic placements.
• Ensure alignment across enterprise messaging and brand narratives.

Crisis & Issues Management

• Serve as a core member of Aspen Dental’s crisis communications team.
• Serve as a steady, accountable voice during high-pressure situations, modeling calm judgment and disciplined decision-making
• Draft timely, clear, and effective communications during high-risk or high-visibility situations.
• Monitor emerging issues and support leadership with risk assessment and response recommendations.
• Maintain and update crisis playbooks, media holding statements, and escalation protocols.
• Foster strong cross-functional alignment, partnering closely with Legal, Risk, HR, Operations, and Brand teams to ensure coordinated responses.

Social & Real-Time Engagement Support

• Collaborate with social care and digital teams to ensure consistent messaging across earned and owned channels.
• Support high-profile or sensitive digital responses where reputational considerations are elevated.
• Analyze digital and media trends to proactively identify reputational risks and narrative opportunities

Philanthropy & Community Impact Communications

• Support communications for signature community initiatives and partnerships.
• Help position philanthropy and access-to-care initiatives as integrated components of Aspen Dental’s reputation strategy.
• Collaborate with brand and field teams to amplify community impact stories.

Cross-Functional Collaboration

• Partner across Marketing, Brand, Legal, Risk, HR, and Operations to ensure external alignment.
• Work with agency partners to execute media strategy and scale outreach efforts.
• Help drive consistency and process discipline in external communications across a growing, multi-brand organization.

Qualifications

• 10+ years of experience in corporate communications, public relations, or external affairs.
• Strong media relations experience with demonstrated success securing earned coverage.
• Experience supporting crisis and issues management in complex or regulated environments.
• Excellent writing skills with the ability to translate complex topics into clear, compelling narratives.
• Strong judgment and ability to operate calmly under pressure.
• Experience in healthcare, consumer services, retail, or regulated industries preferred.
• Executive presence and ability to counsel senior stakeholders.

What Success Looks Like

• Consistent, strategic earned media coverage that reinforces Aspen Dental’s credibility and leadership.
• Calm, coordinated responses during issues or crises.
• Clear and disciplined messaging across brands and channels.
• Strong internal partnerships built on trust, sound judgment, and reliability.

Annual Pay Range: $125-145k with bonus opportunity

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Date Posted:

Country:

Location:

Position Role Type:

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Security Clearance Type:

Security Clearance Status:

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. 

This is a Program direct-support position and requires a technical understanding of piece part electronic components and their assembly level applications.  This candidate will transition into a key leadership position in the supporting program Obsolescence Integrated Product Team and will drive issue resolution for situations involving obsolescence.  

The selected candidate will perform and/or assist in the performance of Parts Engineering, Components Engineering or Applications Engineering tasks supporting programs in the Proposal, System Design Description, Low Rate Initial Production, Production and Support phases. Position will require day to day interface with Designers, Contracts, Estimating, Supply Chain, Program Management, and other disciplines.   
 
This position is an onsite role, located in Tucson, AZ.  

What You Will Do: 

• Understand and/or generate a program statement of work (SOW) and other defined customer component application requirements.   

• Develop and/or sustain a proactive Obsolescence Management process to deliver cost saving obsolescence mitigation strategies and solutions. 

• Drive resolution through support or execution of lifetime buys, selections of alternate parts, redesign efforts or other mitigation strategies and will facilitate and support contract negotiations, basis of estimates, and supplier statements of work for proposal efforts. 

• Interact with Program and customer leadership on a regular basis to communicate status of mitigation strategies. 

• Conduct trade study analysis help identify cost effective obsolescence driven cut in points for proposed unit redesigns.  

Qualifications You Must Have: 

• Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience with any combination of the following:  

• Experience with proactive and reactive component obsolescence management methodologies. 

• Experience with data collection, analysis, and presentation skills to adequately discuss system impact of component obsolescence issues. 

• Experience with project management working with schedules, costs, and integration of stakeholder needs throughout the obsolescence process. 

• Financial and Contract Management experience with proposals, BOE, EVMs, SOWs, CLINs and CDRLs. 

• Experience with BOM (Bill of Material) development and management for developmental and production programs. 

• Risk and Opportunity business case analysis experience supporting sustainment vs redesign cut in decisions. 

Qualifications We Prefer: 

• Master’s Degree in Electrical Engineering or other related science or engineering discipline 

• Ability to navigate multiple complex processes and tools. 

• Understanding of the application of technical theories and concepts as they apply to electronic components and the parts management field. 

• Ability to read and interpret engineering drawings and hierarchy definition. 

• Knowledge of component failure modes by commodity 

• Knowledge of Component MIL drawings, standards, test specifications, and associated QPLs and QMLs 

• Knowledge of component selection, screening, qualification, and derating for use in military, and aerospace flight applications 

• Knowledge of analog design and analysis, general knowledge of digital circuitry and interfaces 

• Excellent communication skills to interface with other Integrated Product Team members, including Electrical Engineering, Mechanical Engineering, Supply Chain Management, Quality, Operations, and Supplier Engineering.  

• Capable of supporting regular customer interactions including but not limited to leadership engagements, responding to proposal requests and contract negotiations. 

• Outstanding organizational, presentation and technical skills. 

• Ability to multi-task and appropriately prioritize responsibilities. 

• Willingness to support occasional travel.  

What We Offer 

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. 

This position offers relocation based on candidate eligibility.  

Learn More & Apply Now! 

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:  

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

MISSION

Responsible for the quality control function for the plant. Provides supervision for the Laboratory personnel to ensure quality standards are met in a safe and cost-effective manner. Oversees testing methodologies and provides feedback to various departments to increase production quality. Ensure that safe work practices are implemented and followed in compliance with Corporate Safety policies and State and Federal Regulations.

KEY ACCOUNTABILITIES

• Manage the quality control function of the plant to ensure the product meets specifications and customer satisfaction.
• Responsible for the direct supervision of employees and activities in the Quality Control Department.
• Determines laboratory strategy to align with plant and company goals and objectives for product quality.
• Serves as the plant technical expert on cement quality.
• Provides training and support to lab personnel in the performance of their duties.
• Ensures the accuracy of lab equipment including its utilization and results. Provides technical expertise to Maintain, calibrate and optimize the lab XRF to insure accurate and precise analysis of all materials.
• Develops new standards and upgrades calibrations as required.
• Monitors quality from the quarry through raw grinding, burning, cement grinding, and shipping areas of the plant. Uses statistical methods to track quality.
• Collaborates with Production Management to address concerns and make recommendations for improvements both proactively and reactively.
• Responsible for maintaining up to date quality control records.
• Responsible for preparing/signing letters of certification and mill test reports.
• Serve as the liaison with other departments in adjusting and setting internal set points for process operations to maximize product quality.
• Maintains up to date knowledge of lab equipment/systems.
• Maintains up to date knowledge of normative and standards.
• Drives project of possible/necessary new equipment in collaboration with Senior Quality Control Manager and HTC.
• Provides positive work environment for staff to maximize their personal and organizational potential.
• Ensure compliance requirements are met through organizational and procedural measures including implementation of Group guidelines, performing trainings, monitoring compliance etc.
• Proactively manage health & safety of employees to continuously improve the company's health & safety performance.
• Develops and improves products to increase customer satisfaction.
• Evaluates potential beneficial use of raw materials for possible use in cement manufacturing process.

MINIMUM REQUIREMENTS

• EDUCATION: Four-year degree in Chemistry, Engineering, or similar technical degree.
• EXPERIENCE: Minimum of five years’ experience in cement industry required quality control supervision desired.
• SPECIFIC KNOWLEDGE: Thorough understanding of cement chemistry, X-ray, and advanced chemical, physical and microscopic analytical and testing procedures; Knowledgeable in the following analytical methods: XRF, Spectrophotometry, wet chemical methods, physical testing, and clinker/cement microscopy. Knowledge of City, State & Federal statutes and regulations pertaining to Environmental compliance and Safety
• BUSINESS UDERSTANDING: In-depth knowledge of relevant ASTM specifications and procedures.
• OTHER: Excellent interpersonal, oral and written communications skills; Proficient computer skills and familiarity with Window Microsoft Office and SAP preferred; Ability to work as a member of a team in a Total Quality environment.

EEO: LWCC is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other classes. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations form or by contacting our HR department.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Manager, Social Media & Content Strategist.

Position Overview

The Aspen Group (TAG) is looking for a Manager, Social Media & Content Strategist to play a key role in shaping how Aspen Dental shows up across social platforms –from ideation and content creation to managing analytics and performance.

This is an opportunity for a skilled social media manager (4+ years of experience) to step into a strategist role – owning content shoots, managing agency partners, coordinating with doctors and patients for storytelling and building a content flywheel that makes every piece of content modular and usable across social, web, email, paid media and more. You’ll travel to content shoots, work closely with our COE on audience management, tailor our channel strategy, and ensure content works harder for us across every channel. This role is equal parts strategic thinker and hands-on doer.

Reporting into the Director of Social & Content Strategy, this person will support the execution of our social media and content vision, making sure Aspen Dental shows up with creativity, cultural relevance, and consistency across channels

Key Responsibilities

Content Creation & Execution

• Act as a creative strategist — ideating engaging, hard-hitting content while overseeing an agency, freelancers and internal shoots.
• Ensure content is adapted appropriately for each platform (TikTok, Instagram, Facebook, YouTube, etc.) with a balance of brand voice and cultural fluency.
• Own the planning and execution of content shoots, including coordination with doctors, patients, and cross-functional teams to capture authentic stories.
• Build and maintain a content flywheel that ensures every shoot produces modular assets designed to work across social, web, email, paid media and more.
• Develop and manage a social content calendar that aligns with broader campaigns, brand moments and always-on initiatives across paid and organic.
• Develop analytics dashboard to measure KPIs, trends and insights to report out to leadership.

Community Management

• Work closely with the Center of Excellence on proactive and reactive community engagement on responsive, authentic interactions with audiences.
• Gather and share insights from the community to help inform future content ideas and brand decisions.
• Ideate and help scale what the future of Aspen’s Brand Ambassador program could look like on our channels.

Collaboration & Support

• Work closely with the Director of Social & Content Strategy to bring strategies to life through execution.
• Partner with creative, media, legal and brand teams to ensure content consistency, performance and maximize usage across the marketing ecosystem.
• Manage agency relationships, providing clear direction and feedback to ensure deliverables meet brand standards and strategic goals.
• Support campaign launches and always-on social initiatives.

Learning & Growth

• Experiment with new content formats, tools, and creator partnerships to keep our social presence fresh.
• Stay on top of cultural and platform trends to proactively recommend content opportunities.
• Develop management skills by managing agency partners, freelancers and in-house creative studio partners.

Requirements

• 4+ years of experience as a social media content creator or similar role in a consumer-facing brand.
• Strong portfolio of social content showcasing creativity, platform knowledge, and audience engagement.
• Hands-on experience managing social media platforms, agency partners and online communities.
• Early people leadership or mentoring experience preferred (interns, freelancers, or dotted-line reports).
• Strong organizational and project management skills with ability to juggle multiple priorities.
• Familiarity with analytics tools and ability to interpret performance data into actionable insights.
• Curiosity, adaptability, and a passion for digital culture and storytelling.
• Bachelor’s degree

Annual Salary Range: $78,000-$100,000 plus annual bonus, with a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.

Maintenance Mechanics 2nd and 3rd Shifts

Starting Hourly Range : $29.55 - $32.36 + 0.75 shift differential. Based on qualifications and/or experience. 

Applicants must NOT now, or at any time in the future, require employer sponsorship for a work visa. Applicants must be authorized to work in the United States for any employer.  

MUST be 18 years of age or older.

Rochelle Foods LLC has openings for Industrial Maintenance Mechanics. Successful candidates will work in our food processing production facility located in Rochelle, IL and enjoy competitive wages along with a competitive benefits package. Vacancies are typically on 2nd or 3rd shift with opportunities for overtime. Weekend work is required. Specific schedules will be discussed during the interview process. Rochelle Foods, LLC produces a variety of products for foodservice and retail consumers, including Hormel® Bacon 1, Hormel® Black Label® bacon, precooked and microwaveable bacon, Hormel® Compleats® microwaveable meals and deli hams.

Responsibilities:

This position requires the ability to maintain, troubleshoot, and repair equipment in an industrial manufacturing environment. Perform proactive and reactive maintenance on all production equipment, buildings, and grounds. Use knowledge and skill to produce equipment and modify existing equipment to meet the needs of the production teams. Perform the necessary work with a minimum of direct supervision to identify and solve problems. Use communication skills to keep Supervisors, Maintenance Engineers and fellow team members informed of their progress. Performs other tasks as assigned by management. Follow food safety procedures in accordance with the food safety policies of Rochelle Foods, LLC.

Preferred Qualifications:

Qualified candidates will have either previous relevant experience as an Industrial Maintenance Mechanic, or related field, or training at an accredited technical school. 

· Strong problem solving and decision-making skills.

· Ability to work in a team environment on a variety of complex projects.

· Well-developed interpersonal, organizational, and analytical skills

· Well-developed written and verbal communication skills.

Preferred Experience

· Prefer completion of technical training at an accredited technical school for industrial maintenance/mechanic 

· Prefer 6+ months experience working as an industrial maintenance mechanic, preferably in a food production facility 

Apply at

Company Information:

Thank you for your interest in becoming part of the Rochelle Foods Team! At the Rochelle Foods plant, Employee Safety and Food Safety are our top priorities! We believe every employee has the responsibility to maintain a safe working environment by closely following our safety policies and actively engaging in our safety policies and actively engaging in our safety culture. Also, by adhering to the highest food safety standards, our manufacturing facility is able to produce quality, wholesome foods to our consumers.

Employee Food & Safety:

At Rochelle Foods, Employee Safety and Food Safety are our top priorities! We believe every employee has the responsibility to maintain a safe working environment by closely following our safety policies and actively engaging in our safety culture. Also, by adhering to the highest food safety standards, our manufacturing facility is able to produce quality, wholesome foods to our consumers.

Benefits:

Our benefits package includes a comprehensive health insurance plan, prescription drug plan, dental and vision plan, 401(k) with company match, employee assistance and wellness plan, life insurance, short-term disability, long-term disability, vacation and holiday pay, and educational assistance for employees and their dependents.

New Employees:

New Employees at our facility are immediately place on a 3-month probationary period. During this time, employee attendance and performance are closely monitored. While on probation, management reserves the right to move and employee to a different open position anywhere in our facility to meet the needs of the business.

We appreciate our consideration of our company as your next employer and look forward to hearing from you!

If you need assistance completing the online application, please contact the HR office at 815-562-4141.

Rochelle Foods provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

• Own and execute cross-platform community engagement strategies
• Define platform-specific engagement approaches aligned to audience behavior and brand objectives
• Lead proactive and reactive engagement across comments, DMs, mentions, and cultural conversations
• Identify opportunities for the brand to show up in real-time and cultural moments beyond owned content
• Build scalable frameworks that drive UGC, participation, and community advocacy
• Partner cross-functionally with Strategy, Creative, Brand, Influencer, PR, Legal, and Customer Care
  

• Lead fan engagement initiatives including surprise-and-delight, gifting, sampling, and product seeding
• Execute advocacy programs tied to campaigns, launches, and cultural moments
• Develop repeatable workflows, outreach playbooks, and activation guardrails
• Turn high-value interactions into shareable, brand-building moments
• Provide expertise on community tools, partner ecosystems, and activation technologies
  

• Serve as the editorial lead for all community interactions
• Develop and maintain response guidelines, tone of voice, and engagement standards
• Ensure brand-safe moderation with consistency, speed, and quality
  

• Monitor sentiment, trends, and behavioral signals across platforms
• Translate insights into campaign strategy and rapid-response opportunities
• Leverage listening tools to improve engagement quality and responsiveness
• Stay current on emerging platforms, tools, and cultural trends
  

• Monitor and triage sensitive or high-risk interactions
• Execute escalation protocols with PR, Legal, Customer Care, and Brand teams
• Protect brand reputation through timely, accurate, and thoughtful responses
  

• Track and analyze KPIs across:
  • Engagement quality
  • Sentiment
  • Participation
  • Response time/performance
• Measure impact of gifting, seeding, and advocacy programs
• Contribute to performance reporting and strategic recommendations
• Drive continuous improvement through test-and-learn optimization
  

• 4-6 years of experience in community management, social engagement, or audience strategy
• Proven success managing high-volume brand social presence and moderation
• Experience executing gifting, seeding, and advocacy programs
• Strong fluency across major and emerging social platforms (TikTok, Instagram, X, YouTube, etc.)
• Exceptional written communication and brand voice control
• Experience with social listening and community management tools (e.g., Sprinklr, Khoros, Sprout)
• Strong judgment in reputation-sensitive and escalation scenarios
• Ability to translate insights into clear, strategic recommendations
• Comfortable operating in fast-paced, culture-driven environments
  

HIRING: FAMILY LAW PARALEGAL

Spanish Fork, UT | Full-Time | In-Office

This Is NOT a Clock-Punching Paralegal Job

This is a frontline role in people’s most challenging moments — divorce, custody battles, protection orders, and high-stakes family conflicts.

At Schriever Law Firm, we don’t babysit files.

We build the biggest and baddest case, treat clients like family, and win the right way. If you’re organized, competitive, emotionally intelligent,

and proud of your work — keep reading.

Who We Are

Schriever Law Firm is a Utah-based litigation firm built on clarity, compassion, and courage.

• We take ownership
• We prepare relentlessly
• When clients hire us, they get to exhale — because we handle it

We don’t hide behind volume or excuses. We lead with knowledge, respect time, and work as a team to get real results.

The Role: Family Law Paralegal

You’ll be a critical force behind our family law cases — helping attorneys move cases forward with precision, urgency, and empathy.

This is a hands-on, high-standard role — not passive support.

You will:

• Own case organization, deadlines, and filings from start to finish
• Draft, review, and manage pleadings, disclosures, and discovery
• Gather and organize evidence that strengthens case strategy
• Communicate clearly and compassionately with clients
• Keep cases moving — proactively, not reactively
• Anticipate problems and solve them before they become fires

What We’re Looking For

We’re not hiring for “years of experience.”

We’re hiring for ownership, judgment, and drive.

You’re a strong fit if you:

• Have experience in family law and Utah litigation
• Are organized and allergic to missed deadlines
• Think three steps ahead instead of waiting for instructions
• Stay calm under pressure and steady in emotional cases
• Want to win — for clients and for the team
• Take pride in excellent, finished work (not “almost done” work)

Bonus points if you:

• Are fluent in Spanish
• Have strong negotiation instincts
• Enjoy improving systems instead of tolerating chaos

Bottom Line

If you want a low-pressure job where you coast — this isn’t it.

If you want meaningful work, real accountability, and pride in what you build — welcome home.

Apply if you’re ready to own your role and help us fight for what’s right.

Who Should NOT Apply

This role is not a fit if you:

• Need constant direction or reminders
• Get overwhelmed by deadlines or urgency
• Avoid accountability or hard conversations
• Prefer “good enough” over excellent work
• Want a quiet job where nothing is expected after 5:00
• See problems and wait for someone else to fix them

We move fast and expect people to own outcomes — not just tasks.

Industrial Machinery Maintenance Technician - Nights

Location: On-site | Spartanburg, SC & Woodruff, SC

Schedule: 5:45 PM – 6:15 AM on a 2-2-3 continental pattern (every other weekend off).

Compensation: $89k - $107k (including 2nd and 3rd shift differentials)

A major manufacturer in Upstate South Carolina is expanding its overnight maintenance team to address surging demand. Join a modern, highly automated operation where your multi-craft skills will directly impact safety, product quality, and line uptime.

Why You’ll Love It

• Extra earning power – guaranteed overtime plus a night-shift pay differential.
• Comprehensive benefits – medical, dental, vision, 401(k) match, paid holidays, and PTO from day one.
• Cutting-edge facility – advanced bottling, packaging, and utility systems with ongoing capital investment.
• Career runway – structured paths to lead, supervisor, and reliability roles.
• People-first culture – safety, continuous improvement, and teamwork are more than buzzwords here.

Key Responsibilities

• Execute proactive and reactive upkeep on high-velocity bottling, filling, palletizing, and utility machinery, guaranteeing adherence to food safety standards and optimizing equipment uptime.
• Diagnose mechanical, pneumatic, hydraulic, and electrical faults, using PLC/HMI interfaces to isolate logic issues and restore optimal performance.
• Lead rapid changeovers, calibrations, and test runs when product SKUs shift.
• Accurately document work orders, part usage, and root-cause notes in the CMMS to support data-driven reliability projects.
• Partner with production and quality teams to spot recurring issues and propose design or process improvements.
• Coach junior mechanics on safety, LOTO, and troubleshooting best practices.

What You Bring

• At least 2 years of experience in industrial equipment maintenance, preferably in food processing or high-speed packaging environments.
• Proficiency with conveyors, pumps, pneumatics, hydraulics, sensors, VFDs, and basic PLC diagnostics.
• Ability to read mechanical drawings, wiring diagrams, and schematics; adept with multimeters and precision tools.
• Familiarity with CMMS platforms and basic computer skills for reporting.
• Forklift certification (or ability to become certified) and commitment to upholding GMP and safety protocols.

Physical & Work Environment

Expect standing, climbing, bending, and lifting up to 50 lbs in a fast-moving, temperature-variable, and noise-controlled production setting. All required PPE is provided.

About Blue Signal:

Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS

**Full relocation assistance provided. Sign-On Bonus available**

The Nuclear Pharmacy Manager is responsible for the safe and efficient operation of their facility, while maintaining regulatory compliance & quality standards. Supports the growth of business and assists the sales force. Develops staff and pharmacy objectives and communicates expectations to staff. Implement training and career development plans for the pharmacy staff.

Key Accountabilities

• Exemplifies compliance with all regulations, Company Policies, Corporate Standards and Health and Safety rules.
• Assures the pharmacy is adequately staffed with trained employees in accordance with company requirements and to meet customer needs.
• Develops staff and pharmacy objectives and communicates expectations to staff.
• Reviews performance on a routine schedule, provides performance feedback & evaluation.
• Implements and enforce corporate policies, pricing structures, and strategic business plans.
• Ensures careful recruitment & selection of employees, as well as builds strong teamwork with their employees.
• Energize staff to accomplish operational and developmental goals. Provides recognition and reward to employees.
• Creates and implements employee training and development plans.
• Maintain knowledge of market conditions affecting the business such as competitors, price structures and potential new customers.
• Develop a cooperative relationship with the sales team to ensure alignment of local pricing with profit goals.
• Partners with Finance to achieve operational goals & Human Resources for sound employment practices.
• Manages the financial aspects of pharmacy operations, including headcount, fleet, facilities, lab supplies and inventory.
• Implements & supports corporate initiatives impacting the pharmacy operations & staff.
• Will perform all Nuclear Pharmacist duties as needed, which may vary based on customer or staffing needs.

Education and Experience:

• Doctor of Pharmacy (Pharm.D.) and/or a Bachelor of Science in Pharmacy or a Board of Pharmacy intern licensure/permit currently and enrolled in a Doctor of Pharmacy (Pharm.D) program, with an expected graduation date within one year.
• Willingness to become an authorized user of radioactive materials.
• Minimum of 3 years' work experience as a pharmacist and minimum 1 year in a supervisory position in a professional setting.
• Licensed or eligible to become licensed to practice pharmacy
• Willingness to work on an on-call basis, with the expectation that you can arrive to the pharmacy within 45 minutes.
• Ability to accommodate shift changes based on business needs
• Valid driver’s license to operate in necessary delivery area
• Able to lift 25 to 50 lbs. routinely with an occasional 70 lbs.
• Willing to submit to a drug test and background check
• Authorized to work in the United States
• Previous experience preparing and/or dispensing sterile compounded pharmaceuticals or radiopharmaceuticals is preferred.
• Previous experience working in a clean room environment is preferred.
• Ability to communicate effectively and in a professional manner, both with co-workers & external customers is preferred.
• Ability to prioritize job duties. Successfully balances proactive versus reactive tasks is preferred.
• Handles multiple tasks quickly without forfeiting quality is preferred.

Manager, Public Relations & Communications

Location: Palm Beach Gardens, FL (Fulltime In Office)

Reports to: Group VP, Franchise Marketing

Department: Franchise Marketing / Communications

Type: Full-time

Role Summary

Midas is seeking a proactive Manager of Public Relations & Communications to architect and own a comprehensive communications strategy—internal and external—that elevates brand consideration, amplifies innovation and culture, and positions our leadership as credible, visible voices in automotive and franchising. This role will build and run an in-house PR/comms engine (with selective agency support), ensuring disciplined execution across media relations, executive visibility, franchisee communications, thought leadership, and social amplification.

Key Objectives

• Increase brand consideration for Midas across consumer and industry channels by shifting from reactive to proactive storytelling and consistent share-of-voice growth.
• Position leadership as visible, credible industry voices through strategic placements, speaking engagements, and executive profiles.
• Drive thought leadership via planned media calendars, op-eds, trade features, and conference participation—moving from “quiet in the industry” to recognized leadership.
• Amplify Midas’ innovation, culture, and community impact—internally and externally—to strengthen relevance, reputation, and franchise system confidence (including prospective franchisees).
• Integrate communications flows across the franchise system and parent-company liaison work to improve clarity, speed, and impact of business updates.

Core Responsibilities

Strategy & Planning

• Build a proactive internal and external PR/Comms plan with a quarterly editorial calendar, themes, and target outlets (national, trade, local).
• Establish a strategic counsel framework for leadership and cross-functional partners (Marketing, Franchise Development, Operations, HR, Legal, Social).
• Define the transition from third-party-led to in-house proactive engine; manage agencies selectively for scale and specialty.

Media Relations & Thought Leadership

• Lead media outreach (national consumer, automotive, franchise trade, and local market press); pitch, secure, and manage coverage.
• Own executive visibility: interviews, profiles, conference speaking slots, awards submissions, and bylined content.
• Develop and place content: press releases, media kits, op-eds, thought leadership articles, and talking points.

Internal Communications & Franchise System

• Design and run franchisee communications: bulletins, playbooks, town halls, and updates that support key business priorities.
• Produce quarterly updates (videos, leadership notes, dashboards) aligning the system around priorities and brand value propositions.
• Serve as the communications point for Convention, profit workshops, fall planning—own messaging, content, and run-of-show.

Social Amplification (in collaboration with internal teams)

• Partner with Social & Franchise Development to amplify earned coverage, leadership content, and franchise growth narratives across channels.
• Ensure cross-channel consistency and cadence for always-on amplification (LinkedIn, industry forums, owned channels).

Measurement & Reporting

• Monitor and report media coverage, share of voice, sentiment, and narrative penetration; deliver monthly and quarterly scorecards.
• Track executive visibility pipeline: speaking slots, awards, interviews, and bylines secured vs. target.

Parent Company & System Liaison

• Act as the communications liaison with parent company Mavis—own memos, alignment on key updates, and shared initiatives.
• Coordinate all system bulletins and key business updates (especially those requiring alignment/support from Mavis).

Issues & Crisis Preparedness

• Maintain a rapid response protocol and core Q&A; lead cross-functional communications during issues/crisis events.

Qualifications

• 5–7+ years in PR/Corporate Communications (brand-side or agency); experience in automotive and/or franchise systems preferred.
• Proven track record in media relations (national, trade, local) and securing executive visibility (speaking, profiles, bylines).
• Strong writing and editorial discipline—press releases, op-eds, speeches, executive messaging, and social-ready content.
• Experience building in-house PR engines, setting proactive agendas, and managing agency partners for scale.
• Comfortable with measurement tools (media monitoring, sentiment analysis) and building executive-ready dashboards.
• Video scripting and light production coordination experience for quarterly updates is a plus.
• High bias for action, executive presence, and exceptional organization in a fast-moving franchise environment.

Key Competencies

• Proactive Ownership: Plans ahead, sets the agenda, and moves the organization from reactive to disciplined execution.
• Story Crafting: Finds the narrative in our innovation, culture, and community impact—and tells it compellingly.
• Relationship Building: Strong rapport with media, industry groups, franchisees, and internal stakeholders.
• Executive Communication: Able to brief, prepare, and represent leadership with polish and clarity.
• Data-Driven: Uses coverage, sentiment, SOV, and engagement metrics to improve strategy and outcomes.

Success Metrics (KPIs)

• Brand Consideration Lift: Movement in aided/unaided consideration (tracked via brand studies/benchmarks).
• Share of Voice (SOV): +X% growth in target categories (automotive services, franchising) quarterly.
• Quality Coverage: # of tier-1 placements, trade features, and leadership profiles secured per quarter.
• Executive Visibility: Speaking slots, awards, interviews, and bylines secured vs. plan.
• Sentiment: Balanced to positive sentiment ratio in earned coverage.
• Internal Engagement: Open rates, CTRs, attendance, and sentiment on franchisee communications and quarterly updates.
• Amplification: Social reach/engagement of earned media and leadership content (in partnership with internal teams).
• Speed & Cadence: On-time delivery of editorial calendar, bulletins, convention/event communications.

Why Join Midas?

At Midas, we’re more than just a car care brand, we’re a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.

Established in 1992, Greenwood Industries is a privately held company that’s grown to become one of the Top 10 commercial roofing and building envelope systems contractors in the United States. We are headquartered in Worcester, Massachusetts, with nine locations throughout the Northeast.

At Greenwood Industries, our success is sustained by the timeless values of hard work, quality and fairness, amplified by the integration of new technologies and means & methods of construction that elevate our performance.

We have grown primarily through repeat business from many of the region’s most respected general contractors, architects, engineers and building owners. We have extended our reach with strategic acquisitions of like-minded companies and continue to look for opportunities to add talented teams to the Greenwood group.

Today we have more than 750 people working at Greenwood Industries, giving us the capacity to perform at any scale. We are signatory to 17 union contracts, because we value the integrity of skilled labor and are committed to providing jobs that sustain families and communities.

At Greenwood our craft is building envelope systems. Our mission is building long-term relationships with employees and construction partners.

The Inside Sales Representative serves as the centralized front line for all inbound and outbound demand generation supporting Greenwood Industries’ service and sales growth. This role is responsible for qualifying opportunities, generating net-new demand, promoting service and maintenance programs, and feeding high-quality, qualified pipeline to field sales teams. Inside Sales Representatives play a critical role in converting reactive inquiries and proactive outreach into sales-ready opportunities while maintaining consistent follow-up and CRM discipline.

Key Responsibilities

Inbound Intake & Customer Engagement

• Handle inbound service and sales inquiries from customers and prospects
• Serve as an initial point of contact for customers seeking repairs, inspections, or service information
• Provide a professional, responsive customer experience aligned with Greenwood Industries’ standard

Outbound Prospecting & Growth Activity

• Conduct proactive outbound outreach to generate new demand
• Re-engage past customers to generate repeat service and inspection opportunities
• Support targeted outbound campaigns aligned with regional and company priorities

Program Promotion & GPA Enrollment Support

• Identify GPA-eligible accounts during inbound and outbound conversations
• Introduce Greenwood’s GPA program using approved messaging
• Capture required GPA data accurately in the CRM at time of lead capture
• Route enrolled or qualified GPA opportunities to the Sales Coordinator for onboarding and tracking as well as re-routing to Account Managers
• Support re-engagement campaigns for expiring GPA accounts with the Sales Coordinator

Opportunity Qualification & Conversion

• Qualify service requests and sales opportunities using defined qualification criteria
• Convert reactive service calls into proactive opportunities for repairs, inspections, and programs
• Identify opportunities to promote additional services, locations, or solutions during customer interactions
• Ensure only qualified, sales-ready opportunities are passed to Account Managers

Scheduling & Coordination

• Schedule inspections, site visits, and appointments for Account Managers
• Coordinate calendars and ensure accurate handoff of information to Account Managers
• Support efficient routing of leads to Account Managers while keeping the Director of Sales in the loop

Program Promotion & Support

• Promote Greenwood Industries’ service offerings, GPA, and Campus Care programs when applicable
• Support increased adoption of recurring revenue programs across all regions

CRM & Process Discipline

• Maintain accurate CRM records including activity, notes, scheduling, and follow-up tasks
• Ensure all customer interactions and opportunities are properly documented from an inside sales perspective
• Follow established CRM standards, workflows, and service intake processes
• Support data accuracy and visibility across sales and operations teams

Qualifications

• Experience in inside sales, call center, service coordination, or customer support preferred
• Strong phone presence and verbal communication skills
• Organized, detail-oriented, and able to manage multiple tasks simultaneously
• Comfortable working in a fast-paced, high-volume environment
• Experience using CRM systems for lead and activity tracking
• Self-motivated, reliable, and accountable
• Strong customer service mindset with the ability to support growth initiatives
• Team-oriented approach with comfort working cross-functionally

Greenwood Industries is an equal opportunity employer. We consider all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Director of Operations

COMPANY BACKGROUND

Never Alone is a healthcare technology company transforming care delivery for seniors and post-acute populations through always-on telehealth and care solutions. The company provides 24/7/365 access to licensed clinical professionals via a secure, purpose-built platform designed for senior living communities, seniors at home, skilled nursing facilities, home health agencies, hospice providers, and other care organizations.

By combining simple, easy-to-use technology with immediate access to medical expertise, Never Alone helps care teams make timely decisions, reduce unnecessary hospital transfers, and improve resident outcomes. Never Alone supports “treat-in-place” care, strengthens staff confidence, and enhances peace of mind for residents and families.

JOB SUMMARY

The Director of Operations is responsible for standardizing and executing the end-to-end process for operationalizing all closed sales across Never Alone's diverse service lines. This role owns the seamless transition from sales handoff to full implementation and ongoing operational excellence for both D2C (direct-to-consumer) procedure launches and B2B partnerships with SNF (Skilled Nursing Facilities), AL (Assisted Living), Home Health, and Hospice organizations.

The ideal candidate is a highly proactive, outgoing, results-driven leader who thrives on building systems, driving accountability, and ensuring measurable customer success. This is not a reactive or desk-bound role—this position requires someone who takes initiative, builds strong relationships, drives user adoption of the Never Alone SaaS platform, conducts regular success meetings, delivers impactful operational reporting, and works closely with provider partners to align on delivery requirements and outcomes.

MAJOR JOB DUTIES & RESPONSIBILITIES

Operationalizing Closed Sales

● Own and standardize the process for transitioning all closed sales from the sales team to full operational launch and ongoing management.

● Develop and implement playbooks, workflows, and checklists for both D2C procedure launches and B2B implementations across SNF, AL, Home Health, and Hospice settings.

● Ensure clean handoffs from sales with complete documentation, clear success criteria, timelines, and accountability measures for every new account.

● Coordinate cross-functional teams (implementation, product, compliance, clinical, support) to ensure on-time, high-quality launches.

User Adoption & Engagement

● Proactively drive user adoption of the Never Alone SaaS platform across all customer segments, identifying barriers to usage and implementing targeted solutions.

● Conduct regular training sessions, webinars, and on-site visits to ensure customers maximize platform value and achieve their clinical and operational goals.

● Monitor usage metrics and engagement trends, intervening quickly when adoption lags or accounts show signs of disengagement.

● Build relationships with customer champions and stakeholders, serving as a trusted advisor and advocate for their success.

Operational Reporting & Monthly Success Meetings

● Develop and deliver comprehensive, customized operational reports for B2B customers that demonstrate platform impact, clinical outcomes, utilization trends, and ROI.

● Lead monthly (or as-needed) success meetings with customers, reviewing performance data, addressing challenges, celebrating wins, and aligning on future goals.

● Translate complex usage data and operational metrics into clear, actionable insights that resonate with diverse stakeholders (clinical leaders, administrators, executives).

● Partner with internal teams to continuously improve reporting capabilities, dashboards, and customer-facing analytics tools.

Provider Partner Alignment & Delivery Management

● Work closely with provider partners (physicians, nurses, therapists, care teams) to understand delivery requirements, workflows, and operational realities.

● Ensure alignment between customer expectations, provider capabilities, and Never Alone platform features, resolving gaps or friction points proactively.

● Facilitate communication between customers, providers, and internal teams to optimize service delivery, clinical quality, and operational efficiency.

● Monitor service level agreements (SLAs) and performance standards, driving accountability and continuous improvement.

Process Standardization & Continuous Improvement

● Build scalable, repeatable processes for onboarding, implementation, reporting, and ongoing account management across all customer types.

● Establish quality assurance processes and KPIs to measure operational performance, customer satisfaction, and time-to-value.

● Collect and analyze customer feedback through surveys, direct engagement, and monthly meetings to identify trends and inform product roadmap priorities.

● Partner with Product and Engineering teams to advocate for customer needs and ensure platform enhancements support operational goals.

Customer Retention & Growth

● Proactively monitor customer health indicators and intervene with at-risk accounts before issues escalate.

● Drive retention through ongoing value reinforcement, education, and alignment with evolving customer needs and goals.

● Identify and pursue expansion opportunities (upsell/cross-sell) based on customer maturity, outcomes, and unmet needs, collaborating closely with Sales and Marketing.

● Manage escalations with urgency and ownership, coordinating internally to drive rapid resolution and maintain customer trust.

Team Leadership & Development

● As Never Alone scales, build, lead, and mentor a high-performing operations team, instilling a culture of accountability, proactivity, and customer-centricity.

● Set clear expectations, provide ongoing coaching, and create development opportunities to grow team capabilities and career trajectories.

● Foster collaboration across functions, ensuring seamless coordination between operations, sales, product, clinical, and support teams.

Qualifications

Experience:

● 8+ years of experience in operations, customer success, implementation, or account management within healthcare technology, SaaS, or related fields.

● 5+ years in a leadership position managing cross-functional teams and driving operational excellence.

● Proven track record of building and scaling standardized processes for onboarding, implementation, and ongoing account management.

Skills & Attributes:

● Highly proactive, outgoing, and results-driven—thrives on taking initiative and driving outcomes without waiting to be told what to do.

● Exceptional relationship-building and communication skills with the ability to engage effectively with diverse stakeholders (customers, providers, executives, cross-functional teams).

● Strong analytical and reporting capabilities—able to translate data into compelling insights and action plans.

● Comfortable leading meetings, presenting to executives, and facilitating difficult conversations with professionalism and empathy.

● Demonstrated ability to manage competing priorities, meet deadlines, and thrive in a fast-paced, dynamic environment.

● Self-starter with an ownership mindset—takes full accountability for outcomes and drives solutions independently.

Healthcare Knowledge:

● Deep understanding of post-acute care settings including SNF, AL, Home Health, and Hospice operations and workflows.

● Familiarity with healthcare compliance requirements, regulatory frameworks, and quality standards.

● Knowledge of provider recruitment, care coordination, and clinical service delivery models.

Technical Skills:

● Proficient in CRM systems (HubSpot), project management tools, and customer success platforms.

● Familiarity with healthcare SaaS platforms, reporting/analytics tools, and data visualization best practices.

● Comfortable working with technical teams and translating business requirements into product or platform enhancements.

Education:

● Bachelor's degree in business, healthcare administration, operations management, or a related field.

Travel:

● Regular travel required (up to 40%) to ensure successful implementation, conduct on-site training, lead customer meetings, and maintain strong customer and provider relationships.

PERFORMANCE METRICS

● Time-to-value for new customers (D2C launches and B2B implementations)

● User adoption rates and platform engagement scores across customer segments

● Customer satisfaction (CSAT/NPS) and retention rates

● Quality and timeliness of operational reporting and monthly success meetings

● Successful identification and closure of expansion/upsell opportunities

● Compliance adherence and operational excellence across all implementations

● Effectiveness of standardized processes and playbooks in reducing errors and accelerating launches

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

Join our team as a Facility Operations Manager at Monadnock Community Hospital. At our community hospital, facilities operations are more than maintaining buildings — it’s about creating a safe, healing environment where care can thrive. As our next Facilities Operations Manager, you won’t just oversee systems and infrastructure; you’ll play a critical leadership role in supporting the comfort of every patient, and every team member who walks through our doors. This full-time position comes with competitive compensation and robust benefits.

Be part of something bigger

Monadnock Community Hospital is seeking a seasoned facilities professional with deep technical expertise in HVAC systems, complemented by working knowledge of plumbing, electrical systems, and building automation/controls — ideally within a healthcare setting.

The ideal candidate brings 10+ years of progressive experience in the skilled trades, along with several years of proven leadership overseeing maintenance teams and operational repair projects. Strong supervisory experience is essential, with the ability to guide staff, prioritize complex workloads, and ensure projects are completed safely, efficiently, and in alignment with regulatory standards.

This is an opportunity for a hands-on leader who combines technical experience with the ability to inspire a team and support a mission-driven healthcare environment.

This position offers the opportunity to lead daily operations across our main campus and satellite properties, including oversight of our boiler and generator power plant, building infrastructure systems, and hospital grounds. You’ll guide a skilled maintenance team, coordinate preventive and corrective maintenance, and ensure continuous readiness for regulatory surveys — all while fostering a culture of safety, efficiency, and accountability. In a healthcare setting, reliability is everything. Your leadership will directly support uninterrupted patient care and the comfort and confidence of our staff and visitors.

Beyond day-to-day operations, this role provides meaningful strategic impact. You’ll manage vendor partnerships, oversee operational projects, and collaborate on long-term capital planning and sustainability initiatives that shape the future of our organization. Reporting to the Director of Facilities Operations, you’ll serve as a key contributor in strengthening infrastructure, modernizing systems, and ensuring our hospital remains a resilient, forward-thinking cornerstone of the community.

If you’re a hands-on leader who thrives in complex environments and takes pride in mission-driven work, this is your opportunity to make a lasting difference — not just in facilities management, but in the health and wellbeing of an entire community.

Join our team and contribute to the mission of our small non-profit hospital, where every employee plays a vital role in providing quality healthcare to our community.

Responsibilities:

• Lead comprehensive facilities oversight across HVAC, plumbing, electrical, life safety, medical gas, and critical building infrastructure systems in a mission-driven healthcare environment.
• Drive operational excellence by ensuring timely completion of work orders and preventive maintenance through effective management of our computerized maintenance management system (CMMS).
• Inspire and direct a skilled maintenance team, overseeing equipment installation, repairs, and proactive maintenance that keeps our hospital running safely and efficiently.
• Serve as the go-to technical expert, analyzing and troubleshooting complex building systems and recommending strategic, cost-effective solutions.
• Act as a trusted advisor to leadership, bridging hands-on facilities expertise with director- and executive-level decision-making.
• Champion regulatory compliance and survey readiness, maintaining continuous preparedness for unannounced inspections and accreditation reviews.
• Represent the organization with regulatory agencies, including NH DES, Life Safety Code inspectors, and the EPA, ensuring environmental and life safety standards are consistently met.
• Design and optimize the CMMS program structure, including asset hierarchy, preventive maintenance templates, reporting, and KPI tracking — achieving critical PM completion rates above 90% monthly.
• Lead energy management and sustainability initiatives, including Energy Star participation, energy rebate programs, emissions monitoring, and state inspections.
• Oversee asset lifecycle management, partnering with leadership on capital planning, equipment replacement, upgrades, and infrastructure improvements.
• Build and strengthen a high-performing team, helping select and develop staff who align with the organization’s technical standards, leadership competencies, and core values.

Working Hours:

• Typical hours are 7am – 4pm Monday – Friday with occasional weekend project work which will be balanced. Secondary on call representative after the on-call maintenance staff.

Salary:

Competitive salary based on experience.

Travel Details:

• Must have valid driver's license, ability to occasionally drop off equipment or pickup during urgent needs/times.

Work experience:

• 10+ years in facilities maintenance operations, or related field, with at least 2-3 years in a supervisory or management role; healthcare setting strongly preferred.
• Work experience in related trades or facilities maintenance and repair environment strongly preferred.
• Experience in Joint Commission/CMS survey prep preferred.
• Ability to interpret blueprints, construction docs, and CAD drawings.

Education:

Associate’s degree or equivalent combination of education and work experience. HVAC certification preferred but not required.

Skills:

• Technical Building Systems Expertise: Profound knowledge of HVAC, electrical systems, plumbing, and specialized medical equipment support is vital for maintaining hospital operations.
• Regulatory Compliance & Safety: In-depth understanding of healthcare safety regulations, environmental health standards, and compliance with CMS (state-level) or the Joint Commission requirements.
• Crisis Management & Problem-Solving: Ability to handle emergency situations (e.g., power outages, equipment failure) with speed and calm to ensure patient safety and minimize disruptions.
• Vendor & Contract Management: Skill in negotiating with vendors, overseeing contractors, and managing budgets effectively.
• Leadership & Communication: Strong ability to coordinate teams, foster collaboration, and communicate clearly with both technical staff and executive management.
• Technology Proficiency: Proficiency in Computerized Maintenance Management Systems (CMMS) and Computer-Aided Facilities Management (CAFM) software to manage assets and work orders. Proficient in MS Office suite including Work, Excel, Outlook, and PowerPoint.

Key Qualifications & Traits:

• Organizational Skills: Managing multiple projects, maintenance schedules, and daily operations concurrently.
• Strategic Planning: Long-term planning for facility upgrades, sustainability, and resilience.
• Adaptability: Capacity to adapt to new technologies and changing healthcare regulations.

Behaviors:

• Proactive Planning & Prevention: Instead of just "putting out fires," top candidate lives by a proactive stance by implementing preventive maintenance schedules. Strong focus on reducing reactive repairs, minimizing downtime, and extending asset life.
• Safety-First Mentality: Ensuring the safety of occupants is the top priority. This involves conducting regular safety audits, staying updated on OSHA and local compliance, and maintaining robust building infrastructure emergency preparedness plans.
• Data-Driven Decision Making: Use metrics and Facility Management (FM) software (CMMS) to track work orders, preventive maintenance, and cost of maintaining assets. Showing your "work" with data helps justify costs and strategic investments to executives.
• Sustainability Stewardship: Actively seek energy-efficient upgrades (like LED lighting or HVAC optimization) to reduce both environmental impact and long-term operational costs.

Interpersonal & Leadership Behaviors

• "People-First" Communication: Ops Manager interact with everyone from C-suite executives to external contractors. Successful Operations Manager "talk with people, not at them," using bidirectional communication to ensure all parties are aligned.
• Empowerment Over Micromanagement: Trust your technicians and staff to do their jobs without constant oversight. A high-performing leader will provide the necessary tools and training, then allow their team autonomy to solve problems.
• Emotional Intelligence & Empathy: Recognize the diverse needs of building users (e.g., different workspace preferences across generations). Showing empathy and fostering a more inclusive workplace culture.
• Humility: FM is often a "thankless" job where success is marked by everything running so smoothly that no one notices. The best Ops Manager find personal satisfaction in this behind-the-scenes success.

Monadnock Community Hospital is a nonprofit community hospital dedicated to providing accessible, high-quality, and compassionate healthcare services to our community members. With a commitment to improving the health and well-being of our patients, we prioritize excellence in care delivery while fostering a supportive and inclusive environment for our staff.

MCH offers a supportive and collaborative work environment. If you're a passionate and team-oriented individual seeking a rewarding career, we encourage you to apply!