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Cardiopulmonary Contract Liaison
Location: Spring House, Pennsylvania
About the Role
Contract Liaisons provide strategic guidance and partner with Discovery Sciences (DS) project owners to efficiently manage the end-to-end contracting agreement process while ensuring Healthcare Compliance requirements are met.
Full List of duties:
What You’ll Be Doing
• Enter purchase requestions for team.
• Manage changes orders Purchase Requisition (PR) changes for all DS requests
• Manage invoicing mismatch process and advise leaders on needed approvals, changes, and invoicing issues.
• Processes, modify, and update Confidential Disclosure Agreement (CDA) / non-disclosure agreement (NDA) requests
• Enter all Scope of Work (SOWs) for project requests into e-Marketplace or e-MC. These requests will be used to generate a contract / Purchase Order (PO) or a PO only, depending on project cost and risk assessment
• Determine all category designations for project requests. This is the most difficult component of the e- Marketplace process and often requires procurement interface
• Serve as the ‘project monitor’ for the project requestor
• Track requests on a regular basis and report on status to requestors
• Manage a ‘project tracker’ spreadsheet for each request and document activities (or lack thereof)
• Follow-up and serve as project expediter when a request gets stalled in R2P, Sourcing, Supplier contracting, or legal internally, or with the supplier externally
• Notify process step owners of changes / project timing criticality
• Process new supplier requests in ARAVO, and work with the supplier to get relevant banking information entered into the system
• Assist new HCP supplier complete submissions for HCP number, or National Provider Identifier Standard (NPI) number
• Manage and track the health care compliance component of all relevant contracts and POs / process Totality requests and track / monitor the request through the approval process
• Provide procurement, contracting and e-Marketplace training for the team
• Gather all information necessary from project leads, procurement, suppliers, etc to successfully process a contracting request
• Perform research on PO / Contract status for project owners, including information on payments and accruals required
• Manage ‘grey zone’ process for requests that don’t fit into traditional companies' procurement categories
Perform other Business Support Associate Duties for companies R&D, including Create the eMP Request
• Submit eMP Purchase Request
• Track and monitor progress of PR and PO Process
• Follow-up with Procurement or Business Requester as needed PO & Invoice Reconciliations
• Resolve mismatch discrepancies
• Ensure payments released and PO closure
• Assist user base and finance teams with mismatch management and training Process Optimization
• Provide process improvement feedback to Procurement
• Help Procurement prioritize Continuous Improvement initiatives Purchase Orders
• Process purchase requisitions and request purchase orders (expense & capital) with selected suppliers.
o Receive purchase information from R&D business partners
o Utilize the eMP purchasing system to submit and process PRs resulting in POs.
o Systems Compatibility issues. Trouble shoot and work directly with the business requester and/or Procurement on issues regarding commodity codes, suppliers on approved/preferred supplier lists but not showing up in eMP, reactivating suppliers that are active in ARAVO but not in eMP. Systems issues, training and guidance.
• Receive information from R&D business partners in order to submit PRs on their behalf
Examples of purchased goods or services may include: lab services, prototype components, sample raw materials, tools, catalog supplies, etc.
• Modify and manage purchase orders for the user base. This includes but are not limited to these activities: Check order status, modify quantities or due dates, receive and deliver products to team members, reassign PO owners, perform research, assist with error messages, cancel / close POs.
New Supplier Add Process
• Most supplier add requests are submitted through eMP. In certain circumstances, utilize ARAVO to create and update vendor information.
• Work with the requestor to complete the supplier add form for the preliminary required information to start the supplier add process.
• Enter the request to add a new supplier into the ARAVO database by adding the preliminary supplier information and instructions to the supplier contact to assist them with completing their required tasks.
• Follow the process through the ARAVO database to ensure that the supplier addition goes through smoothly and in a timely manner. This will then allow PRs to be created for the new supplier.
Customer Service and Training
• Proactively communicate with and provide customer service to company's requesters that KOCG is supporting.
• Ensure training and proficiency on all applicable company's Systems
• Provide detailed training for user community on PR entry, Invoice and PO management,
• Systems use, contracting, and other topics related to the procure-to-pay process. Compliance
• Ensure compliance with all applicable with Policies & Procedures
Additional Marketing Strategy Responsibilities:
• Prepare detailed plan supporting high-level plan
• Liaise with stakeholders to ensure they are clear on expectations/deliverables
• Maintaining project documentation in compliance with internal SOPs and applicable regulatory standards.
• Facilitating communication and information flow amongst S&O, TA and SLT team members and stakeholders.
• Assisting in the preparation of portfolio status reports and presentation materials for governance meetings.
• Managing document versioning, SharePoint sites, or other collaborative tools.
• Build and maintain strong collaborations within the TA (TA R&D BD liaison for biology, Clinical Development) and partnering functions (Regulatory, Global Development, Medical Affairs, Commercial).
• Liaise with administrators regarding logistics, interacts with members of the Clinical and Indication Teams, and other scientific and business related disciplines as needed
Required Qualifications
- 2–5 years' experience in procurement, purchasing, contracts, vendor management, or operations
- Hands-on experience with PRs, POs, invoices, and vendor coordination
- Experience using enterprise systems (SAP, Oracle, Coupa, Ariba, or similar)
- Strong Excel and organizational skills
- Ability to manage multiple requests and meet deadlines
- Strong communication and follow-up skills
- Comfortable working on-site 5 days per week
Preferred (Nice to Have)
- Healthcare, pharma, or life sciences experience
- Procure-to-Pay (P2P) background
- Vendor onboarding systems (e.g., ARAVO)
- Experience working in a regulated or compliance-driven environment
Who Will Succeed in This Role
- You are highly organized and detail-oriented
- You are comfortable following up and keeping processes moving
- You enjoy solving invoice and payment issues
- You can explain systems and processes clearly
- You thrive in a fast-paced, cross-functional environment
Candidate phone # must also be on their resumes Job Posting Title: On-Site Service Engineer AI Data Center Client Corporation is seeking an experienced On-Site Service Engineer (OSE) to support enterprise data center and server environments, including next-generation AI platforms.
This is a hands-on, customer-facing role focused on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service.
Prior AI experience is not requiredstrong data center and server fundamentals are what matter most.
What Youll Do Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate Support both reactive and preventive maintenance following established procedures Collaborate with internal teams and customers during service events to ensure clear communication and resolution Document work performed and contribute to shared knowledge and best practices Participate in on-call rotations and support extended coverage when needed What You Bring Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.) Familiarity with Linux or similar operating systems Strong troubleshooting and problem-solving abilities Comfortable working independently on-site and communicating clearly with customers Willingness to learn and support emerging technologies, including AI platforms Qualifications 35+ years of experience in technical support, field service, or data center roles Associate or Bachelors degree in IT or related field (or equivalent experience) Dell or other vendor certifications are a plus, but not required Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
** PLEASE NOTE THAT THE CLIENTS WILL BE USING THE BELOW CRITERIA TO EVALUATE THE CANDIDATES.
PLEASE KEEP THIS IN MIND WHILE YOU ARE SCREENING YOUR CANDIDATES.
Candidate Evaluation Checklist Proximity & Availability Candidate lives locally (within 1545 minutes of the work site) Comfortable with daily commute Willing to work shifts and be on-call Technical Ability Hands-on experience with server hardware (CPU, memory, power supply, GPU replacements, server builds) Experience with server swaps and deployments Experience replacing server components (CPUs, memory, power supplies, GPUs, full server replacements) Experience with water cooling servers (desirable, not required) Familiarity with Linux Has built PCs Follows provided Plan of Action (POA) from support Stays current with technology (reading, company announcements, continuous learning) Can handle the physical demands of the job Documentation Provides real-time, detailed documentation Demonstrates good documentation habits Has experience in documentation Communication & Team Fit Communicates clearly, directly, and proactively Is personable and articulate Provides detailed examples Works well in a team and maintains a positive attitude Does not require excessive prompting or give elusive answers Work Ethic & Prioritization Demonstrates strong work ethic and accountability Can prioritize tasks based on severity and customer demand Shows initiative and thrives in fast-paced, critical environments No periods of inactivity, lack of initiative, or difficulty handling pressure Security & Clearance U.S.
citizenship/ Canada Citizen Work Permit/Labor Visa/PR/ Green Card
- Eligible to work for the length of the contract (Canada only) Ability and willingness to obtain (or having held) a security clearance Decision Outcomes Meets all criteria above and is recommended to move forward If not aligned with priorities, or concerns exist about communication, initiative, or work ethic, not recommended