Proactive Skills Example Jobs in Usa

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Executive Assistant, you will provide comprehensive support to leaders within USAA's Technology Organization, focusing on Data and Analytics Products. You will support executives driving innovation and operational excellence in these critical technology domains, ensuring the seamless functioning and advancement of USAA's technological landscape.

This role involves performing high-level administrative support for multiple members of the Executive Management Group (EMG), adapting the scope based on executive level and team structure. You will ensure day-to-day activities are coordinated and EMG members are prepared for their responsibilities, maintaining operational efficiency through meticulous organization and proactive management of schedules and tasks.

The ideal candidate thrives in fast-paced, high-volume environments, demonstrates strong learning agility, and approaches challenges with a proactive, solution-focused mindset, all while being a strong team player who actively collaborates and supports colleagues to achieve shared goals.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in San Antonio, TX location. Relocation assistance is not available for this position.

What You'll Do:

1. Delivers administrative support to assigned EMG through management of schedule/calendar, emails, call routing and ensuring appropriate record retention. Coordinates activities and ensures timely information flow for EMG assigned.
2. Collaborates with EMG to understand, prioritize and organize daily activities/responsibilities to meet deadlines and deliver on EMG goals/objectives. Identifies topics that translate into prioritizing meeting planners, emails, people, and data. Delivers effective challenge to preserve EMG's time.
3. May prepare/update presentations. Ensures accuracy and compliance with USAA presentation standards. Additionally, drafts internal communications and other materials on behalf of the leader to share with a variety of audiences including department leaders, employees, key collaborators, or business partners.
4. As requested by assigned EMG, prepares correspondence on behalf of EMG. Ensures information to and from EMG members are treated with appropriate level of confidentiality.
5. Responsible for maintaining awareness on applicable intranet pages, messaging channels, leader communications, and other information platforms. Proactively disseminates reminders to leaders and employees for upcoming deadlines, such as check-in completion, LMS training deadlines, or other urgent work deliverables.
6. Monitors EMG calendars to coordinate meetings and ensure leader/team is aligned with all aspects of meeting. Creates agenda, takes meeting minutes, documents follow up action items, handles attendees, delegates, and ensures all meetings have a clear purpose/agenda. In addition, coordinates schedules, meeting planners, dates and secures the content to be presented.
7. Understands the importance of team culture for the EMG's organization. Prioritizes employee 1:1's, staff meetings, skip levels, and other connection points. Creates positive experiences for employees through coordination.
8. Partners with hiring manager to improve employee experience by proactively planning and onboarding new EMG or other team members. Collaborates to formulate an effective transition plan that minimize/eliminate a negative impact for the incoming EA/EMG relationship. Additionally, update/submit organizational charts prior to the 1st of the month and update distribution lists within one business day of employee hire/exit.
9. Ensures new hires are provided access to resources and knowledge of department-wide operations/processes. May coordinate desk/seating logistics for employees and provide oversight for on-site events.
10. Handles travel and expense reporting timely and effectively. Additionally, manages team budget and confirms people leader adherence to individual budget plans.
11. Responsible for maintaining inventory of office supplies with an expense management focused approach.
12. Maintains filing system for key documents. Generates reports requested by assigned EMG.
13. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What You Have:

• High School Diploma or General Equivalency Diploma required.
• 4 years directly related work experience providing administrative support to executives or leadership teams.
• Proficient in Windows, MS Word, Excel, Outlook, PowerPoint, Adobe, and Publisher.
• Advanced knowledge of spreadsheets, data retrieval, and word processing and presentation software.
• Demonstrated experience with calendar management and/or prioritizing tasks in a fast-paced environment.
• Ability to effectively build strong relationships and work with all levels within the organization.
• Excellent oral and written communication skills with a high degree of accuracy and attention to detail needed.

What Sets You Apart:

• 3+ years of Executive Assistant experience supporting a VP or multiple senior leaders, with strong calendar management across multiple time zones
• Advanced proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint) and collaboration tools like Slack; experience handling competing priorities
• Validated expertise in core administrative functions, including email and calendar management, meeting coordination, expense reporting, executive communications, and employee event planning
• Strong business insight with the ability to quickly understand organizational priorities and anticipate needs
• High emotional intelligence and a demonstrated ability to navigate complex team dynamics with professionalism and discretion
• Proactive problem-solver who takes initiative and adapts quickly in a fast-paced environment
• Detail-oriented self-starter with a high level of energy and ownership

Compensation Range: The salary range for this position is: $63,590.00 - $114,450.00.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

About K+Co

Kucerak + Co (K+Co) is a full-service boutique communications agency. With widely recognized industry expertise under its founder, Lauren Kucerak, the agency serves clients across fashion, entertainment, lifestyle, health and wellness, and talent relations.

Here at K+Co, we value our company culture as we are an ambitious, passionate and enthusiastic group dedicated to going above and beyond with our work.

Role Description

This is a full-time, on-site role based in New York, NY.

We are seeking a Junior Account Executive / Account Executive to join our growing team. This role is ideal for a detail-oriented, proactive communicator with a strong interest in media and influencer relations who thrives in a fast-paced, collaborative environment.

Candidates should have 1–4 years of PR or communications experience (agency experience preferred), with opportunities for growth based on experience level.

What You'll Do:

• Lead day-to-day communication with clients; ensure timely delivery of projects; proactively address project gaps and assist as needed; attend and coordinate internal and client-facing meetings and provide actionable next steps
• Participate in the brainstorming of strategic campaign ideas, initiatives, and activities for clients
• Lead, execute and manage multiple client initiatives– anticipate challenges and ensure deadlines are met
• Ensure client requests are fulfilled, delivered on time and are value-producing
• Develop and distribute PR materials including but not limited to; press releases, media alerts, founder bios, PR strategy and proposals
• Provide thoughtful insight and feedback for all client deliverables (i.e. proofreading, fact-checking, competitive research, etc.)
• Lead proactive and opportunistic pitching to market and trade media; develop and expand relationships with key editors.
• Secure coverage in national and regional media across print, digital, broadcast and podcast verticals
• Create PR materials, including press releases, bios, media alerts, pitches and other documents; edit writing and other assignments tasked to junior-level staffers; conduct background research as needed to deliver accurate media-ready assets.
• Proactively network and build relationships with media, influencers and industry tastemakers
• Serve as a reliable point of contact on assigned accounts and support junior workflows when needed
• Collaborate on new business opportunities; attend and actively participate in brainstorms; gather and organize information for proposals, as requested.

What You Bring:

• 2- 4+ years' of relevant PR experience (agency experience is strongly preferred)
• Highly organized, proactive, and comfortable managing multiple priorities
• Strong writer with a sharp eye for detail, tone, and storytelling
• A self-starter who can work both independently and in a high energy, team-oriented atmosphere
• Established relationships with media contacts in the Fashion and Lifestyle space
• Proven track record of market and feature placements
• Interested in design, fashion, lifestyle, culture, or creative industries
• You are a game changer; think outside the box; get the job done; always go above and beyond the expected. 

Why Kucerak + Co.

• Work closely with a small, senior-led team
• Exposure to high-profile, creative clients and top-tier media
• A collaborative, fast-paced boutique environment
• Clear opportunity for growth, responsibility, and skill development

Wholesale Operations Coordinator

Location: Ogden, UT (On-site)

Demand Planning Team | Reports to Demand Execution Lead

Compensation: $60,000 – $70,000 annually, based on experience

Position Summary

The Wholesale Operations Coordinator is the execution backbone of our wholesale planning

function. Where the Wholesale Planner works with retail buyers on assortment strategy and

demand forecasting, this role ensures that what gets planned actually gets delivered — on time,

accurately communicated, and with zero surprises.

This person owns the PO data layer for all wholesale accounts: managing purchase order

accuracy, aligning ship and cancel dates to inbound schedules and warehouse capacity, and

maintaining the operational rhythm that keeps wholesale fulfillment running smoothly. They are

also the primary point of contact for retail buyers on order status, communicating weekly

through structured order memos that provide clear visibility and proactive substitution guidance

when inventory constraints arise.

This role works in close coordination with the Wholesale Planner and reports to the Demand

Execution Lead, who oversees fulfillment operations for the team.

Key Responsibilities

1. Purchase Order Management

• Own the accuracy and maintenance of all wholesale PO data — including quantities,

ship dates, cancel dates, and item-level details — across all key accounts

• Monitor open PO status daily, flagging date conflicts, quantity discrepancies, or data

integrity issues before they become fulfillment problems

• Coordinate PO date adjustments in alignment with inbound shipment schedules and

warehouse receiving capacity, working closely with the Demand Execution Lead to

sequence orders appropriately

• Maintain clean and current PO records in the ERP system, ensuring data is reliable for

planning, finance, and operations teams downstream

• Partner with the Wholesale Planner to ensure order commitments reflect current

inventory availability and demand plan outputs

2. Inbound & Warehouse Coordination

• Track inbound shipments relevant to wholesale account fulfillment, maintaining visibility

into expected receipt dates and flagging delays that could impact ship windows

• Align wholesale ship dates to warehouse receiving and pick-pack schedules,

communicating proactively with the Demand Execution Lead when capacity conflicts

arise

• Flag hot inbounds — shipments that are critical to meeting imminent ship dates — and

coordinate with operations to prioritize receiving and processing accordingly

• Maintain a forward-looking view of what needs to arrive, when, and in what quantity to

support the wholesale order book without disrupting other channel operations

3. Weekly Buyer Order Memos

• Produce and distribute weekly order memos to retail buyers at all key wholesale

accounts, providing a clear and consistent update on order status, expected ship dates,

and any changes since the prior communication

• Proactively identify inventory constraints that affect open orders and develop substitution

recommendations in partnership with the Wholesale Planner — communicating these to

buyers clearly and in advance of ship dates

• Maintain a professional, reliable communication cadence with buyers that builds trust

and reduces inbound inquiries by getting ahead of questions before they arise

• Document buyer responses, acceptances, and substitution decisions, keeping the

internal team informed and the PO record updated accordingly

4. Data Integrity & Operational Reporting

• Serve as the first line of defense for wholesale order data quality — catching errors,

mismatches, and stale records before they surface as fulfillment issues or buyer

disputes

• Support the Wholesale Planner and Demand Execution Lead with regular reporting on

open order status, fill rate, and on-time ship performance by account

• Maintain item-level data hygiene for wholesale accounts including UPCs, pack

configurations, and account-specific requirements that affect order processing

• Flag patterns in order discrepancies, late shipments, or substitution frequency that signal

upstream planning or supply issues worth escalating

Qualifications

Required

• 2+ years in a supply chain, operations coordination, wholesale operations, or order

management role — ideally in a consumer goods or distribution environment

• Strong attention to detail and data accuracy; comfortable managing high volumes of

order-level information without losing precision

• Proficiency in Excel and/or Google Sheets and the ability to work efficiently with

structured data exports from ERP systems.

• Clear and professional written communicator — this role writes buyer-facing memos

weekly and needs to translate operational complexity into clean, readable updates

• Organized and proactive; able to manage multiple open order books simultaneously and

flag issues before they escalate

• Experience with ERP systems (NetSuite or comparable) for PO management and order

data extraction

• Prior exposure to wholesale order management, retail routing guides, or account-specific

compliance requirements

• Familiarity with warehouse operations or inbound logistics coordination

• Experience working directly with retail buyers or customer service teams in a vendor or

supplier context

Preferred

• Bilingual-English and Spanish

How This Role Fits the Team

The Wholesale Operations Coordinator works as the operational counterpart to the Wholesale

Planner. While the Planner owns the forward-looking view — assortment strategy, demand

forecasting, and account productivity — the Coordinator owns the execution layer: ensuring that

orders are accurate, dates are feasible, inbounds are tracked, and buyers are always informed.

Reporting to the Demand Execution Lead, this role is embedded in the day-to-day rhythm of

wholesale fulfillment and serves as the connective tissue between planning outputs, warehouse

operations, and the retail buyer relationship on order status matters.

Location: Sacramento, CA (In-Office)

Salary: $60,000 – $80,000 + Benefits

We are a fast-paced real estate investment company based in Sacramento looking for a highly organized, proactive Executive Assistant / Operations Coordinator to become the operational anchor of our office.

This role is ideal for someone who enjoys wearing multiple hats, thrives in a dynamic environment, and wants the opportunity to grow into a larger operations leadership role over time.

Our team handles a high volume of real estate transactions and projects, so we are looking for someone who can bring structure, organization, and proactive support across multiple areas of the business.

Our business focuses on real estate investment and brokerage, completing 25+ deals per year while also operating a flat-fee real estate listing platform called Homecoin.

Our team includes sales professionals, a dispositions manager, and remote virtual assistants who support transaction coordination, dispositions, and operations.

As our business continues to grow, we are looking for a reliable in-office professional who can help ensure our operations run smoothly and efficiently.

• Provide administrative and operational support to the business owners
• Help maintain organization across multiple business priorities
• Manage office coordination and act as a central point of communication for the team
• Support leadership with scheduling, task tracking, and follow-through

• Assist with managing internal projects and operational initiatives
• Help ensure systems and processes are running efficiently
• Coordinate with remote team members to keep projects moving forward
• Identify gaps or inefficiencies and proactively suggest solutions

• Support pipeline management and deal tracking
• Assist with transaction coordination tasks as needed
• Help maintain organization around the company’s long-term rental portfolio
• Assist with administrative support related to Homecoin listings

We are looking for someone who is:

• Highly organized and detail-oriented
• Comfortable working in a fast-paced environment
• Proactive and solution-oriented
• Confident asking questions and taking initiative
• Able to manage multiple priorities at once
• Interested in growing into a larger operations leadership role

Candidates with experience in Executive Assistant roles, real estate operations, project management, or office management will be especially successful in this role.

• Competitive salary: $60,000 – $80,000
• Health insurance
• 401(k)
• Paid time off
• Opportunity to grow into an Operations Manager role

This position goes beyond traditional administrative work. The right person will become a trusted operational partner to leadership and play a key role in helping the company scale.

If you enjoy problem solving, organizing complex environments, and making a meaningful impact on a growing business, we’d love to hear from you.

Company Background: Penler is a best-in-class multifamily real estate investment, development and asset management firm headquartered in Atlanta, GA. Founded in early 2019, Penler has a transaction volume of over $1.6B across both development and acquisition projects. While looking to continue its managed growth, Penler remains focused on maintaining a strong team culture and pursuing new opportunities for both its investors and employees. 

Job Title: Construction Manager

Job Description: The Construction Manager will work directly with the Managing Director of Development and Construction to support the planning, coordination, and execution of new construction and renovation projects across Penler’s portfolio.

This role will be responsible for project level construction oversight, schedule and cost tracking, quality control, work acceptance, and reporting. The Construction Manager will coordinate with project teams and external partners to ensure projects are executed in accordance with approved plans, schedules, and budgets.

This position is preferably based in Atlanta, GA and requires travel throughout the Southeastern United States.

General Responsibilities:

·      Work closely with the Managing Director of Development and Construction on construction planning, execution, and oversight for new construction and renovation projects from preconstruction through closeout

·      Coordinate with architects, engineers, contractors, and consultants to ensure alignment with scope, schedule, and budget

·      Proactive issue resolution and drive informed decisions

·      Support budget tracking, forecasting, and change management

·      Coordinate quality control efforts, including site observations, inspections, and work acceptance

·      Contribute to the improvement of construction execution and reporting processes

·      Maintain a high standard of professionalism in all internal and external interactions

Specific Duties & Responsibilities:

        Construction Oversight

·      Monitor construction progress, field activities, and open issues across projects

·      Proactively identify risks, conflicts, or deviations and escalate with options and recommended actions

·      Review pay applications for accuracy and consistency with work in place and support timely processing and payment

        Schedule & Cost Control

·      Assist in analyzing, developing, and maintaining project schedules

·      Monitor sequencing constraints, schedule impacts, and recovery plans

·      Support budget tracking, forecasting, and change management

        Quality Control, Testing & Work Acceptance

·      Perform site observations and inspections to verify work conforms to contract documents, approved submittals, and applicable codes

·      Coordinate third-party testing and inspections, including scheduling, documentation, and follow-up on results

·      Proactively track, document, and follow through on quality issues, deficiencies, and non-conforming work

·      Support substantial completion, punch-out, and final acceptance of work

·      Assist with close-out documentation, warranties, and record drawings

        Reporting & Communication

·      Prepare and maintain best-in-class professional project reporting for internal leadership and external Limited Partners

·      Ensure consistency and accuracy across reporting

·      Proactively anticipate information needs and prepare concise, executive-ready materials

·      Maintain clear documentation of approvals, milestones, and acceptance status

Qualifications:

·        Bachelor’s degree in Construction Management, Engineering, or related field

·        3+ years of experience in multifamily construction

·        Experience with site work and early-phase construction activities preferred

·        Strong working knowledge of multifamily building systems

·        Demonstrated experience with quality control, inspections, punch lists, and work acceptance

·        Experience preparing professional project-level reporting

·        Strong understanding of construction schedules, cost controls, and contract administration

·        Proficiency in Microsoft Excel and other Microsoft Office applications; experience with construction management software preferred (ex: Procore, MS Project, etc)

·        Self-starter with a strong sense of ownership, proactive mindset, and attention to detail

·        Strong verbal and written communication skills

·        Preferably located in Atlanta or near-term relocation to Atlanta

·        Ability and willingness to travel throughout the Southeastern U.S.

Office & House Manager

Location: Austin, TX

Job Type: Full-time

Salary: $20/hr + Bonus + Benefits (based on experience)

About Everyday Dose

Everyday Dose is a super fast-growing wellness brand focused on high-quality functional coffee that support productivity, health, and performance. We operate with a startup mentality, which means fast-paced, dynamic, proactive and innovative, while maintaining a strong focus on efficiency and high standards.

Our Austin HQ reflects our commitment to wellness, featuring a sauna, cold plunge, open workspaces, and a collaborative environment. It's not fancy. The space is very raw and industrial, but there's a unique vibe to it.

We are looking for a highly organized, proactive, and resourceful Office & House Manager to oversee the operations of both our office (2,000 sq. ft.) and personal residence. This is a hands-on role.

Responsibilities Office Management

Office Operations & Facility Management

  •  Oversee and maintain the office space, common areas, and workstations to ensure a clean and functional environment. I.e. clean dishes, take out the trash, vacuum, order snacks, coordinate lunch, etc.

  •  Coordinate with vendors and service providers for maintenance, office improvements, and small repairs.

  •  Manage inventory of office supplies, beverages, and wellness products to keep the space stocked.

  •  Coordinate with cleaner who comes weekly.

  •  Take photos of mail and send to the appropriate team member

Procurement & Expense Management

  •  Order office supplies, wellness products, and miscellaneous items via Amazon, online vendors, and local stores.

  •  Track and submit receipts and invoices to the finance team.

  •  Maintain a monthly expense log for office-related purchases.

IT & Tech Support

  •  Serve as the first point of contact for IT issues at both the office and personal residence.

  •  Fix issues related to WiFi, projector, printers, software, and office devices.

• Setup new team members emails and slack accounts.

House Management (Personal Residence)

Errands & Shopping Coordination

  •  Manage grocery shopping, household supplies, and meal prep coordination.

  •  Ensure the kitchen is stocked with healthy, functional foods that align with lifestyle preferences.

  •  Run personal errands, such as picking up/dropping off items and coordinating deliveries.

Household Maintenance & Project Oversight

  •  Schedule and oversee home repairs, maintenance, and small improvement projects.

  •  Work with service providers for plumbing, cleaning, and general upkeep.

  •  Wash and manage company and personal car

Travel Preparation & Home Organization

  •  Prepare the home before travel (cleaning, organizing, stocking essentials).

  •  Unpack suitcases and reset the home after travel.

  •  Ensure the house remains a low-stress, functional environment while managing frequent travel schedules.

What We’re Looking For

Highly organized & proactive – Anticipates needs before they arise and takes initiative to solve problems.

Strong multitasking skills – Comfortable handling office operations, personal tasks, and troubleshooting IT issues.

Proactive & Anticipatory: Skilled at foreseeing the founder's needs and potential issues, proactively addressing them before they escalate. Initiative-driven in resolving problems and suggesting improvements.

Tech-savvy – Able to handle basic IT troubleshooting and communicate with support teams when needed.

Resourceful & self-sufficient – Able to figure things out, coordinate logistics, and make decisions independently.

Discreet & trustworthy – Comfortable handling confidential information and personal tasks with professionalism.

Determined & Tenacious: Shows a relentless attitude in overcoming obstacles, persistently pursuing solutions and alternatives until a satisfactory outcome is achieved.

Detail-oriented & efficient – Able to juggle responsibilities without dropping the ball.

Requirements

Prior experience in office management, personal assisting, or operations preferred.

Strong problem-solving skills and ability to troubleshoot IT, facilities, and logistics issues.

Ability to order, track, and manage purchases and expenses.

Comfortable lifting, stocking, and organizing office/home supplies.

Valid driver’s license and ability to run errands as needed.

Must be Austin-based and available for in-person responsibilities.

Perks & Benefits

Competitive salary: $20/hr + Bonus

Company Equity

$6000 per year in wellness cash (I.e. massages, gym)

$6000 per year in childcare

401k+ match

Health / Dental Insurance

Access to office wellness perks: Sauna, cold plunge, gym and health-focused workspace.

A dynamic, startup environment with room for growth.

Opportunity to work closely with a Founder & CEO and fast-growing wellness brand.

ABOUT THE ROLE

We are hiring a dynamic Lead & Operations Specialist to join our growing family of real estate investment companies in the Kansas City metro area. This is a blended role supporting both our single-family home buying companies (KC Property Group and Happy Home Buyers) and our multifamily management and investment firms (UnitedPoint Communities and UnitedPoint Capital).

The primary function of this position is serving as the Lead & Operations Specialist — the first point of contact for home sellers reaching out to KC Property Group and Happy Home Buyers. You will manage lead intake, build rapport on the phone, qualify opportunities, and help drive deals forward.

The secondary function is supporting office operations at UnitedPoint Communities and UnitedPoint Capital. When lead flow is lighter, your focus will shift to organizing office systems, improving operational workflows, and supporting corporate functions such as HR, AP, data entry, and payroll.

RESPONSIBILITIES

Lead Intake Responsibilities

• Respond to inbound leads within 5 minutes.
• Follow up with leads relentlessly.
• Comfortable managing times of high call volume, including inbound lead intake and outbound follow-up.
• Screen and qualify sellers based on motivation, timeline, and property details.
• Build rapport and handle seller conversations with confidence and professionalism.
• Set appointments and assign follow-ups using our CRM (Podio).
• Stay on top of all seller communications via calls, texts, and emails.
• Send contracts through DocuSign and manage offer flow.
• Analyze comps, run numbers, and determine ballpark offers using MLS.
• Transaction Coordination from initial contact to close -- Track deal progress, coordinate closings, and follow up with title companies to ensure deals close smoothly.
• Participate in negotiations to determine the best disposition strategy for each deal.
• Ensure CRM data is clean, accurate, and up to date.
• Work side by side with the Investment Sales Manager in a support capacity.
• Get 5-star reviews from home sellers after closings.

Office Operations Responsibilities

• Keep the corporate office running smoothly — supplies, calendars, QuickBooks, reminders, and documentation.
• Provide critical back-end support for our multifamily operations and general office environment.
• Create and implement administrative procedures and ensure they are followed company-wide.
• Organize meetings and proactively follow up on next steps and deliverables.
• Maintain company records, HR files, and employee onboarding documentation.
• Assist with accounts payable, payroll preparation, benefits enrollment, and reporting.
• Serve as the go-to resource for helping team members stay organized and on top of systems and processes.
• Support leadership with reporting and meeting preparation.
• Ability to anticipate problems and proactively address them before they become issues.

WHAT WE’RE LOOKING FOR

Lead Intake Traits

• Ability to drive a conversation, think quickly, and remain confident on the phone.
• Comfortable handling rejection and keeping conversations moving.
• Comfortable working in an environment that ebbs and flows based on inbound lead volume. Understands that some weeks are heavy with inbound leads and other weeks require more operational focus — and performs well in both.
• Strong judgment on follow-up timing and willingness to be trained on comping single-family homes.
• Enjoys talking to people and building rapport.
• Relentlessly follows up and wants to play a critical role in converting home seller leads into sales.

Office Operations Traits

• Hyper-organized, detail-oriented, and proactive.
• Loves creating order from chaos — documents, calendaring, processes.
• Takes initiative to solve problems before they become issues.
• Reliable, resourceful, and positive in a team environment.

QUALIFICATIONS

• Experience in office management, customer service, or a related field preferred.
• Strong phone and interpersonal communication skills, yet can also slow down the pace and become analytical.
• Familiarity with CRMs (Podio preferred), Microsoft Office, and basic Excel functions.
• Prior office management, HR, or AP/payroll experience is a plus.
• College degree preferred but not required.

WHO WE ARE

• KC Property Group and Happy Home Buyers are trusted local home-buying companies known for helping homeowners sell quickly, as-is, with no fees or commissions. We’re closing in on 1,000 transactions in the Kansas City Metro and have been in business 10 years! and Communities and UnitedPoint Capital are vertically integrated firms focused on acquiring, managing, and operating high-performing multifamily properties in the Kansas City market. VALUES
  • Positivity – Bring an optimistic, can-do attitude every day.
  • Team Player – Collaborate and support your teammates.
  • Do-It-Now – Be proactive, decisive, and action-oriented.
  • Ambitious – Strive for excellence and continuous growth.
  • Flexible – Adapt to change with confidence and creativity.

  COMPENSATION

  This position offers full benefits and a competitive base salary plus performance-based commissions tied to closed deals and revenue goals.

  APPLY NOW

  If you thrive in an environment that is requires a diverse set of skills, are proactive, organized, and looking for a unique role that blends being a rockstar on the phone, with office management, we want to hear from you!

  • We are an Equal Opportunity Employer. We are committed to providing housing and employment opportunities free from discrimination based on race, color, religion, sex, national origin, disability, familial status, or any other protected class in accordance with federal and state law and follow all Fair Housing guidelines.