Proactivate Jobs Remote Jobs in Usa

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.

This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position.

What you'll do:

• Identifies and handles existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims.
• Identifies, confirms, and makes coverage decisions on soft tissue claims.
• Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.
• Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
• Provides advice and sets expectations into next steps to members.
• Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
• Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
• Supports workload surges and/or Catastrophe Operations as needed.

What you have:

• High School Diploma or General Equivalency Diploma.
• 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims.
• Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations.
• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.

What sets you apart:

• 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability.
• 1 year auto physical damage or total loss experience.
• Ongoing Professional Development with a focus on Insurance.
• Bachelors' Degree or higher.
• US military experience through military service or a military spouse/domestic partner.

Compensation Range: The salary range for this position is: $57,970 - $103,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Oversees an interdisciplinary team which manages an active patient census as determined by the Director of Operations.

Provides direct supervision of interdisciplinary team.

Ensures effective utilization of team resources in patient care delivery that is quality oriented and cost efficient.

Contributes to program effectiveness.

Organizes and performs work effectively and efficiently.

Maintains and promotes customer satisfaction.

1.0       60%    QUALITY OF WORK:

1.1       30%    Oversees an interdisciplinary team which manages an active patient census as evidenced by:

• Oversees assignment of care, clinical integrity of practice, and flow of documentation through support of team members.
• Mentors competency in the areas of clinical assessment; competent OASIS gathering and interpretation; time management towards achieving efficient and effective care delivery; documentation at point-of-care; and team efficiency and operational support systems (Team Assistant and indirectly Medical Records staff).
• Builds and evaluates team members through hiring and firing responsibilities; mentoring and holding clinicians accountable to established agency standards of practice.
• Evaluates clinical competence in the area of practice through direct observation, skills assessment and performance appraisals, OASIS competency in the field practice and accurate documentation capture at the point of care.
• Collaborates with Workflow Clinical Manager, PI and Education coordinators regarding OASIS integrity, individual abilities, and deficits in documentation.

1.2       20%   Provides direct supervision of an interdisciplinary team as evidenced by:

• Directly supervises RNs, LPNs, PTs, PTAs, OTs, OTAs, SLPs, MSWs, HHAs, Team Assistants and indirect supervision of Medical Records Specialist.
• Ensures clinicians comply with and participate in mandated orientation, education, and weekly team meetings.

• Conducts supervisory visits in the field with clinical staff, ensures clinical compliance requirements are updated timely and submitted accordingly to applicable support departments.

1.3       10%   Contributes to program effectiveness as evidenced by:

• Participates actively in agency initiatives to develop new programs and improve existing programs.
• Facilitates agency growth through participation on a minimum of one standing home health committee.
• Actively participates in the design, implementation, and evaluation of at least one significant agency quality improvement project during each evaluation period.
• Completes OASIS integrity audits in the field as part of performance improvement incorporating results into performance appraisals.
• Communicates with the Director of Operations, advising of issues of concern, offering suggestions for improvement.

2.0       20%    PRODUCTIVITY/USE OF TIME

• Oversees compliance with timely submission of all documentation including 24-hour turnaround on ALL clinical documentation.
• Conducts performance reviews by agency due date.
• Maintains productivity of interdisciplinary team in concert with the Team Assistant.
• Responds to internal and external emails/voice mails within 2 hours.
• Utilizes counseling and appropriate disciplinary action when agency professional standards are violated.
• Creates a cohesive team with a focus on overall turnover.
• Facilitates clinical OASIS competency of team.

3.0       20%    MISSION, VISION, VALUES

3.1       10%    Maintains and promotes customer satisfaction.

• Abides by the confidentiality and ethics policies of Well Care Home Health.

• Promotes a cooperative, cohesive group process dedicated to provision of quality patient care with achievement of best possible outcomes.
• In situational leadership, demonstrates the ability to respond positively to changing circumstances to maximize opportunity or minimize potential problems.
• Working collaboratively and cooperating with all members of the agency.

3.2       10%    Organizes and performs work effectively and efficiently as evidenced by:

• Recognizing and performing duties in an independent manner.
• Accepting personal responsibility for the completion and quality of work outcomes.
• Utilizes available management data to monitor clinical operations efficiency.
• Presents a clean and neat appearance in personal attire and one’s work area.
• Reports to work on time and returns promptly from errands, breaks and meals.

Education:  Graduate from an accredited or approved school of nursing or physical therapy. Bachelors degree preferred.

Licensure / Certification:   Current license to practice professional nursing or physical therapy in the State in which supervising staff/care (NC/SC).

Experience:  Minimum of two years clinical practice. Minimum one year home health experience preferred.  Prior experiences that would encompass clinical, teaching, and supervisory practice within a nursing service organization is preferred.

Essential Technical Skills:  Current knowledge of fundamental medical-surgical and home health nursing principles and practice. Knowledge of the principles of adult learning. Knowledge of standards of medical record keeping. Ability to speak clearly and effectively before small and large groups. Ability to communicate, both orally and in writing, and to be literate in the English language.

Interpersonal Skills:  Excellent interpersonal skills including the ability to interact and communicate in a professional and tactful manner with coworkers, physicians, patients and families and the general public. Must be flexible and innovative.

Essential Physical Requirements:  Ability to stand or sit for extended periods of time when orienting/training. Requires ability to stoop or kneel, bend, push, reach with hands/arms when supervising-precepting staff in patient care activities or providing direct patient care.

Essential Mental Requirements:  Ability to coordinate resources of the agency. Ability to facilitate cooperation and communication among team members. Demonstrate long and short-term memory. High level problem solving and reasoning skills to assist staff in patient care planning and problem resolution. Able to prioritize duties, learn new skills and use supportive services appropriately. Must work well independently.

Essential sensory requirements: Ability to use sight to assess, plan, implement and evaluate patient care activities. Ability to use hearing to communicate with staff.

Exposure to Hazards:  Noise, exposure to office equipment and machinery. Requires long periods of computer and chart review. Travel required. May encounter temperature changes and weather extremes.

Other – Hours of Work:  Monday – Friday, weekends and holidays as needed. Occasional need for flexible hours to meet educational needs of staff and the agency. Able to rotate call and respond to assist as needed while on call.

Must have a valid North Carolina driver’s license and an operational vehicle.

Looking for a way to pay your school loans or Thrive in your PT Career?

Join our Award-Winning TEAM as a Physical Therapist with ProActive Physical Therapy.  We encourage all our Physical Therapists to strive for advanced board certification in Orthopedics or Sports Physical Therapy and provide continuing education and mentoring to help you get there.

At Confluent Health and our family of affiliated brands, physical therapists practice in an environment built for high quality care, professional growth, and sustainable careers. We support clinicians with innovative tools, strong mentorship, and clear development pathways.

Tucson(Oro Valley)delivers an exceptional desert lifestyle—combining affordability, year-round sunshine, stunning mountain backdrops, and a thriving cultural, arts, and culinary scene that makes it an exciting place to live and work.   

What do we offer:

• Up to $25,00 in student loan repayment through our LIFT program for eligible clinicians
• Benefits include generous paid time off, medical, dental, vision, disability, and 401(K) with a 4% employer match.
• A care model designed to support quality outcomes and efficiency.
• AI clinical documentation support, built to significantly reduce after hours charting – so work stays at work.
• Structured mentorship and career development.
• Industry-leading continuing education through Evidence in Motion (EIM) including residency, fellowship, and board certification support.
• Multiple career pathways: clinical excellence, and leadership.

• Evaluate patients and create individualized plans of care
• Deliver hands-on, patient centered treatment and education
• Monitor progress and adjust care plans to achieve meaningful outcomes

• Licensed Physical Therapist (or ability to obtain licensure in the state of practice)
• Passion for evidence-based, patient centered care

Compensation: $86,000-$105,000, Up to $15,000 in Sign on Bonus, and Weekly Bonus based on Patient Volume.  Benefits include generous paid time off, medical, dental, vision, disability, lucrative employee referral program, and 401(K) with a 4% employer match.

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at .

#CH1K

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at .

Our Fintech client is hiring for a highly-organized, service-oriented, and proactive Workplace Experience Coordinator to serve as the operational and cultural anchor across our physical office locations, with primary responsibility for the Dallas HQ.

This role owns the day-to-day workplace experience, ensuring offices operate seamlessly, reflect our client's culture of excellence, and create meaningful experiences for employees, candidates, clients, and visitors. Positioned at the intersection of People Operations, Talent Acquisition, Executive Leadership, Sales & Marketing, and IT, this role blends operational rigor with cultural execution.

The ideal candidate thrives in a fast-paced, high-accountability environment, anticipates needs before they arise, executes with precision, and takes full ownership of both routine operations and special initiatives.

WHAT YOU'LL BE DOING

Office & Facilities Operations — Primary Ownership, Dallas HQ

• Lead day-to-day office management, ensuring all foundational aspects of the workplace are proactively maintained at a high standard
• Serve as primary point of contact — warmly welcoming visitors, candidates, employees, vendors, partners, and executives
• Ensure cleanliness, organization, and overall presentation of the office at all times; identify and resolve issues before escalation
• Proactively order, stock, and maintain office supplies, kitchen inventory, perks, and workspace needs
• Identify opportunities for workplace improvements and propose cost-effective solutions
• Manage seating charts, floor plans, parking assignments, and workspace logistics with real-time accuracy
• Partner with IT to coordinate building access, credentials, and desk setups for new hires, guests, and vendors
• Own relationships with building management and core vendors, holding partners accountable to service standards
• Manage office supply and perks budget — tracking spend and identifying cost-saving opportunities
• Act as POC for deliveries, mail, and vendor coordination
• Coordinate in-office catering for key client, executive, and company meetings
• Proactively research and evaluate new vendors or services to elevate the workplace experience

Global Office Alignment

• Partner with local POCs in Houston, New York, and Kuala Lumpur to ensure a consistent workplace experience with thoughtful local nuance
• Share standards, processes, and best practices to maintain brand consistency and operational alignment
• Provide guidance and coordination support for global workplace initiatives

Culture & Engagement Execution

• Create and maintain birthday displays and recognition boards
• Manage standardized workflows for Life Events and personal milestones across all offices
• Plan and execute thoughtful celebrations (birthdays, parenthood gifts, work anniversaries, milestone events)
• Lead monthly onsite events aligned with company initiatives
• Partner with the Culture Committee and People Team to plan and execute quarterly and all-company events
• Support offsites and cross-office events with logistical precision
• Own swag sourcing, gifting, and first-week logistics for internal events, candidates, and employees
• Help track and manage culture and engagement budgets, flagging variances as needed

Administrative & Executive Support

• Elevate the onsite interview experience in partnership with Talent Acquisition — candidate materials, room setup, hospitality, and executive readiness
• Coordinate travel, hotel bookings, and logistics for candidate visits and employee travel
• Serve as POC for in-office and cross-office visits
• Support executive team travel logistics with discretion and attention to detail
• Manage DocuSign workflows — routing, completion, and archiving of documents
• Support Sales and Marketing with vendor relationships, conference shipments, ordering, tracking, and event logistics
• Assist with ad-hoc conferences and sponsorship events as liaison between Sales and Marketing

WHAT YOU'LL BRING

• 3–6+ years of experience in office management, workplace experience, executive support, hospitality, or People Operations
• Experience in a fast-paced, high-growth, or professional services environment preferred
• Proven ability managing vendors, budgets, and cross-functional coordination
• Bachelor's degree preferred; relevant experience accepted in lieu
• Proactive ownership — anticipates needs, identifies gaps, and acts without waiting for direction
• Strong execution and follow-through — delivers quality work, meets deadlines, closes loops fully
• Exceptional attention to detail across logistics, budgets, vendor coordination, and documentation
• Clear, timely, and professional communication at all organizational levels
• Discretion and maturity when handling sensitive information
• Ability to balance recurring responsibilities with shifting priorities in a fast-paced environment

Necessary Skills

• Strong Personality – Excellent Communication Skills and a Proactive Upbeat Mindset
• Previous Office Admin, Office Coordinator, Office Manager Experience
• Prior Experience Leading Company Internal Communications to Office and Organization

Preferred Skills

• Prior Experience Working with Docusign
• Prior Experience in Hospitality, Travel Bookings, Meeting Planning for Executive
• Experience in Event Planning

Job Overview

Day-to-day duties:

• Lead Day to Day Office Management
• Be the Main Welcoming POC for the Dallas HQ
• Ensure Office is consistent, stocked, proactively assist with items that come up
• POC for all Deliverys and Office Orders
• Coordinate Daily In-Office Lunch Catering
• Member of Culture Team – Maintain event, awards, Birthday, milestone, boards
• Report to Chief People Officer – Work on Projects with her
• Manage DocuSign Workflows

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

JOB TITLE: Patient Account Manager

DEPARTMENT: Membership Billing

REPORTS TO: Mary Evans, Financial Services Manager

SUMMARY:

The Patient Account Manager (PAM) is responsible for helping our physician clients grow and sustain thriving membership practices by ensuring their financial operations run flawlessly. This role serves as a trusted financial partner to physicians, office managers, and patients, delivering accurate billing, timely collections, and proactive financial guidance that directly supports practice growth and patient retention.

This role requires a high degree of personal ownership, discipline, and attention to detail. The ideal candidate thrives in a high-volume, high-accountability environment where their work has a direct impact on the success of the physicians they support. This individual is meticulous with follow-through, proactively improves and automates billing and collection processes, and continuously refines workflows using technology and emerging tools to deliver better, faster service to our clients.

The PAM manages a portfolio of practices with accountability for the following outcomes:

• Protect client revenue: Process and maintain accurate payment information; enforce credit-card-on-file and ACH payment methods versus check
• Expand client revenue: Support membership fee adjustments and manage billing renewals
• Advise on client financial health: Ensure physicians have timely visibility into their practice’s financial position through accurate daily posting and reconciliation; provide physicians with proactive financial guidance and insights that inform practice decisions and support long-term growth

DUTIES AND RESPONSIBILITIES:

• Complete month-end reporting responsibilities, including consolidating data and preparing accurate financial reports.
• Ensure physicians have real-time visibility into their practice’s financial position through accurate daily payment posting and reconciliation. Actively support ongoing automation and system improvements to deliver faster, more reliable service.
• Protect client revenue by driving timely collections with urgency, discipline, and a patient-first approach. Maintain rigorous follow-up cadence, accurate documentation, and clear escalation when needed.
• Conduct patient outreach via phone, text, and email for past-due balances; escalate issues to office managers as appropriate; send non-payment notices within defined timelines.
• Own continuous improvement of billing and collections workflows by identifying manual, repetitive, or error-prone processes and leveraging technology tools to reduce manual work, improve accuracy, and scale operations efficiently.
• Support practice growth by managing membership fee adjustments and billing renewals. Proactively review patient lists and coordinate with physicians, implement requested changes, and identify risks or issues in advance to minimize patient disruption.
• Partner with physicians and office managers to review at-risk accounts and develop clear action plans. Surface issues early and recommend solutions rather than waiting for direction.
• Manage patient payment updates accurately and on time across phone, office, and web-based channels.
• Play a direct role in client practice growth by leveraging and refining the “Save a Patient” protocol. Identify root causes of patient dissatisfaction or potential churn, gather relevant information, and recommend approved retention strategies that help physicians maintain and expand their patient base.
• Perform other related duties as assigned by management.

QUALIFICATIONS:

• Experience in billing, accounts receivable, collections, revenue cycle management, or similar high-volume operational roles strongly preferred.
• Proven ability to manage detailed work accurately under deadlines.
• Comfortable working with systems, data, and new tools; curiosity and willingness to learn are essential.
• Bachelor’s degree preferred.
• Spanish speaking is a plus

CORE COMPETENCIES:

Analytical

• Synthesizes information, analyzes data, and applies judgment to improve outcomes.

Communication

• Communicates clearly and concisely with physicians, patients, and internal stakeholders; presents problems with proposed solutions.

Client Partnership

• Builds trust with physicians and office managers through proactive communication, professional handling of difficult conversations, and a genuine commitment to supporting practice success.

Teamwork

• Prioritizes team success, collaborates effectively, and supports shared goals.

Professionalism

• Demonstrates accountability, reliability, and follow-through under pressure.

Initiative

• Takes ownership, seeks responsibility, and proactively identifies opportunities to improve results.

Judgment

• Makes sound, timely decisions with appropriate escalation when needed.

Planning & Organization

• Manages time effectively, prioritizes work, and maintains disciplined follow-up.

Quality

• Maintains accuracy and thoroughness; proactively prevents errors.

Operational Rigor & Automation Mindset

• Demonstrates exceptional attention to detail and accuracy in high-volume environments
• Actively seeks opportunities to simplify, standardize, and automate workflows
• Comfortable learning and experimenting with new tools and technologies, including AI-enabled solutions

Technical Skills

• Continuously builds systems, processes, and tool proficiency

COMPENSATION AND BENEFITS:

• Hourly compensation, paid bi-weekly
• Bonus potential based on achievement of individual and company targets
• Comprehensive medical, dental, and vision coverage (effective the first day of the month following date of hire)
• Company-paid life and disability benefits
• 401(k) plan with a 4% company match (eligible after 6 months of employment)

OTHER:

• Onsite four days per week (Monday-Thursday) at Specialdocs’ office in Deerfield, IL
• Employment contingent upon successful completion of a background check

The ideal candidate will be able to effectively coordinate meetings and other office events. They should be comfortable answering inbound phone calls, distributing mail to employees and handling outgoing mail.

Position Overview

The Office Assistant will have a unique mix of responsibilities including office operations and administrative support. The Office Assistant will help with day-to-day office operations for the New Jersey office while focusing on continuing to build a positive, supportive, and fun culture. This position will also support several leaders with their calendar management, travels, and expense reimbursements. This role requires a proactive, hands-on approach and genuine willingness to jump-in wherever needed. The ideal candidate thrives in a dynamic small company environment where flexibility, initiative, and a "team-first" mentality are essential. The Office Assistant would be highly organized and proactive, has experience executing tasks with minimal direction while also bringing their own solutions.

This is a contractor to perm opportunity with a 3-6 month trial period. This role is based in New Providence, New Jersey, 4 (infrequently 5) days a week in office, with flexibility to work remotely on Fridays.

Job responsibilities

Office Support:

• Support daily office functions for the New Jersey location.

• Create a friendly and helpful office atmosphere as the main point for reception including

greeting employees and guests, answering office questions, distributing mail, shipping

items as needed and other administrative duties.

• Be alert to regulatory agency visits and how to properly handle appropriately.

• Help employees plan office meetings, including site coordination and catering orders.

• Support office vendor management which includes equipment maintenance and ordering

supplies.

• Liaison with building management for office issues including temperature control, cleaning

services and more.

• Create new hire badges, conduct office tours, and review office procedures with employees

as needed.

• Help to coordinate events such as all-company meetings, executive meetings and off-sites,

office lunches, team events, and holiday parties.

• Creating and fostering a work environment promotes positive morale.

• Ad-hoc projects/tasks as requested.

Admin Support:

• Provide flexible, proactive administrative support to various leaders as organizational needs

dictate.

• Coordinate domestic and international travel. Create and submit expense reports via Concur for

leaders as needed.

• Help with calendar management in Outlook; resolving meeting conflicts and helping each leader

meet their goals for meeting management.

• Proactively coordinate and schedule regular occurring meetings. Gather input for agendas and

distribute agendas before meetings.

• Create and submit purchase order requests for leadership team members. Input purchase

orders, process invoices and other financial administration tasks.

• Assist with candidate interview scheduling, travel arrangements, and onsite interview

coordination and candidate care.

• Prioritize conflicting needs; handle matters expeditiously and proactively

• Serve as an organizational "utility player” pitching in on special projects, covering for colleagues,

and filling gaps wherever they arise.

• Take initiative to identify and solve problems before they escalate; anticipate needs and act on

them

• Partner and collaborate with other office admin team members to ensure the overall office

needs are met and we maintain a positive and enjoyable office culture.

• Embrace the small company environment where everyone contributes beyond their job

description to help the team succeed.

Requirements:

• Bachelor’s degree preferred

• 5+ years’ experience in Office coordination/management

• 2+ years’ experience in Administrative Support role

• Experience in the Pharmaceutical/Biotech industry preferred, but not required

• Positive attitude – willingness to help others

• Demonstrated "roll up your sleeves" mentality with a track record of proactively identifying

needs and taking action

• Strong written and verbal communication skills

• Proficient in MS Office, Teams and with Advanced Outlook organizational skills

• Strong interpersonal skills and the ability to build relationships with employees and

external partners.

• A sense of ownership and accountability, and a willingness to be flexible with ad-hoc tasks

• High attention to detail and the ability to multitask

• Strong ability to work independently and as a team player

• Expert ability to prioritize

• Trustworthy and discreet in reference to confidential information

• Must be able to pick up boxes/office supplies in excess of 30 lbs as needed

Office & House Manager

Location: Austin, TX

Job Type: Full-time

Salary: $20/hr + Bonus + Benefits (based on experience)

About Everyday Dose

Everyday Dose is a super fast-growing wellness brand focused on high-quality functional coffee that support productivity, health, and performance. We operate with a startup mentality, which means fast-paced, dynamic, proactive and innovative, while maintaining a strong focus on efficiency and high standards.

Our Austin HQ reflects our commitment to wellness, featuring a sauna, cold plunge, open workspaces, and a collaborative environment. It's not fancy. The space is very raw and industrial, but there's a unique vibe to it.

We are looking for a highly organized, proactive, and resourceful Office & House Manager to oversee the operations of both our office (2,000 sq. ft.) and personal residence. This is a hands-on role.

Responsibilities Office Management

Office Operations & Facility Management

  •  Oversee and maintain the office space, common areas, and workstations to ensure a clean and functional environment. I.e. clean dishes, take out the trash, vacuum, order snacks, coordinate lunch, etc.

  •  Coordinate with vendors and service providers for maintenance, office improvements, and small repairs.

  •  Manage inventory of office supplies, beverages, and wellness products to keep the space stocked.

  •  Coordinate with cleaner who comes weekly.

  •  Take photos of mail and send to the appropriate team member

Procurement & Expense Management

  •  Order office supplies, wellness products, and miscellaneous items via Amazon, online vendors, and local stores.

  •  Track and submit receipts and invoices to the finance team.

  •  Maintain a monthly expense log for office-related purchases.

IT & Tech Support

  •  Serve as the first point of contact for IT issues at both the office and personal residence.

  •  Fix issues related to WiFi, projector, printers, software, and office devices.

• Setup new team members emails and slack accounts.

House Management (Personal Residence)

Errands & Shopping Coordination

  •  Manage grocery shopping, household supplies, and meal prep coordination.

  •  Ensure the kitchen is stocked with healthy, functional foods that align with lifestyle preferences.

  •  Run personal errands, such as picking up/dropping off items and coordinating deliveries.

Household Maintenance & Project Oversight

  •  Schedule and oversee home repairs, maintenance, and small improvement projects.

  •  Work with service providers for plumbing, cleaning, and general upkeep.

  •  Wash and manage company and personal car

Travel Preparation & Home Organization

  •  Prepare the home before travel (cleaning, organizing, stocking essentials).

  •  Unpack suitcases and reset the home after travel.

  •  Ensure the house remains a low-stress, functional environment while managing frequent travel schedules.

What We’re Looking For

Highly organized & proactive – Anticipates needs before they arise and takes initiative to solve problems.

Strong multitasking skills – Comfortable handling office operations, personal tasks, and troubleshooting IT issues.

Proactive & Anticipatory: Skilled at foreseeing the founder's needs and potential issues, proactively addressing them before they escalate. Initiative-driven in resolving problems and suggesting improvements.

Tech-savvy – Able to handle basic IT troubleshooting and communicate with support teams when needed.

Resourceful & self-sufficient – Able to figure things out, coordinate logistics, and make decisions independently.

Discreet & trustworthy – Comfortable handling confidential information and personal tasks with professionalism.

Determined & Tenacious: Shows a relentless attitude in overcoming obstacles, persistently pursuing solutions and alternatives until a satisfactory outcome is achieved.

Detail-oriented & efficient – Able to juggle responsibilities without dropping the ball.

Requirements

Prior experience in office management, personal assisting, or operations preferred.

Strong problem-solving skills and ability to troubleshoot IT, facilities, and logistics issues.

Ability to order, track, and manage purchases and expenses.

Comfortable lifting, stocking, and organizing office/home supplies.

Valid driver’s license and ability to run errands as needed.

Must be Austin-based and available for in-person responsibilities.

Perks & Benefits

Competitive salary: $20/hr + Bonus

Company Equity

$6000 per year in wellness cash (I.e. massages, gym)

$6000 per year in childcare

401k+ match

Health / Dental Insurance

Access to office wellness perks: Sauna, cold plunge, gym and health-focused workspace.

A dynamic, startup environment with room for growth.

Opportunity to work closely with a Founder & CEO and fast-growing wellness brand.

QASource is a leading provider of software QA and testing services, supporting enterprise and high-growth technology companies. We integrate directly with engineering and product teams to deliver scalable, high-quality testing solutions across automation, manual testing, performance, security, and AI-driven QA.

Our clients expect senior-level partnership, technical fluency, and strategic account leadership.

The Senior Technical Account Manager (Sr. TAM) is responsible for managing and expanding a focused portfolio of strategic, enterprise-level accounts within a defined territory. This role requires ownership of multi-million-dollar revenue targets, executive-level relationship management, and the ability to drive account expansion through consultative, technically informed engagement.

This is not a support role. The Sr. TAM serves as a strategic advisor to Engineering Directors, VPs, CTOs, and QA leadership, ensuring delivery excellence while proactively identifying and executing growth opportunities within existing accounts.

The Sr. TAM will manage a high-touch portfolio of approximately 5–8 strategic enterprise accounts. Success in this role requires disciplined account planning, proactive client engagement, in-person relationship development, and the ability to creatively land and expand business across multiple stakeholders within complex organizations.

Responsibilities:

Account Ownership & Revenue Growth

• Own and manage a multi-million-dollar quota across a defined portfolio of 5–8 strategic enterprise accounts.
• Drive structured and strategic upsell and cross-sell initiatives within existing customers.
• Identify whitespace opportunities across QA, automation, performance, security, and AI-enabled services.
• Close meaningful expansion deals, including engagements of $150K+.
• Develop creative, value-driven approaches to land-and-expand initiatives across Engineering Directors, VPs, and CTO-level stakeholders.
• Partner with delivery leadership to align technical execution with commercial growth objectives.

Executive Relationship Management

• Build and maintain trusted relationships with Engineering Directors, VPs, CTOs, and C-suite stakeholders.
• Conduct regular in-person customer visits within assigned territory.
• Lead in-person Quarterly Business Reviews (QBRs) focused on measurable outcomes, roadmap alignment, and strategic growth opportunities.
• Serve as the executive escalation point for complex delivery or client challenges.

Strategic Account Planning & Execution

• Develop and maintain comprehensive strategic account plans for each assigned customer.
• Maintain clear documentation of stakeholder mapping, growth objectives, expansion pathways, and execution milestones.
• Track progress against defined revenue and relationship goals.
• Execute consistently against a structured path toward growth.
• Demonstrate strong organizational discipline in account tracking, forecasting, and internal coordination.
• Organization, planning rigor, and follow-through are critical success factors in this role.

Technical & AI Fluency

• Maintain broad knowledge of emerging AI technologies and their impact on software quality and engineering workflows.
• Proactively stay current on AI tools, automation advancements, and testing innovations.
• Translate AI-driven opportunities into relevant, business-aligned discussions with engineering stakeholders.
• Position QASource’s AI-augmented testing capabilities in alignment with customer technology strategies.

Technical & Delivery Alignment

• Collaborate closely with QA Managers, Engineering teams, and project leaders.
• Translate technical delivery insights into executive-level business value discussions.
• Proactively identify risks and implement mitigation strategies.
• Ensure seamless integration of QASource services into client engineering environments.
• Demonstrate a practical understanding of how software is built, tested, and released within modern SDLC frameworks.

Required Qualifications:

• 8–10+ years of experience in Technical Account Management, Enterprise Sales, Customer Success, or a related client-facing technical role.
• Proven ownership of multi-million-dollar revenue targets.
• Demonstrated success closing $150K+ expansion or new deals.
• Documented track record of expansion within a focused portfolio of strategic accounts.
• Experience managing a limited book of business (ideally 5–20 accounts; this role will manage 5–8).
• Direct experience working with Engineering Directors, VPs, CTOs, or C-suite stakeholders.
• Technology industry background specifically within software, SaaS, cloud platforms, DevOps, QA, or technical services environments.
• Demonstrated general understanding of the Software Development Lifecycle (SDLC) and how Quality Assurance integrates into development processes.
• Prior experience engaging with engineering, QA, or product teams in a software delivery context.
• Strong executive presentation skills and ability to conduct in-person QBRs.
• Demonstrated ability to creatively mine and expand accounts.
• High level of organization and structured account planning discipline.
• Stable career progression.

Preferred Qualifications:

• Background in QA, software development, DevOps, or technical services environments.
• Familiarity with CI/CD pipelines, automation frameworks, API integrations, performance testing, or AI-enabled testing tools.
• Experience operating within a territory-defined account ownership model.
• Experience in professional services or distributed delivery environments.
• MBA or advanced technical degree (preferred but not required).

Core Competencies:

• Executive presence and professionalism.
• Revenue accountability.
• Strategic account planning and disciplined execution.
• Technical credibility within software engineering environments.
• AI awareness and forward-thinking mindset.
• Consultative, value-based communication.
• Risk identification and mitigation.
• Proactive, structured account leadership.

Why Join QASource:

• Manage a focused portfolio of high-value enterprise technology clients.
• Drive measurable revenue expansion through strategic value creation.
• Partner directly with engineering and executive leadership teams.
• Operate in a technically rigorous, innovation-driven organization focused on quality and long-term partnerships.

Salary Range:

• $110,000 - $120,000 per annum (30% Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

About K+Co

Kucerak + Co (K+Co) is a full-service boutique communications agency. With widely recognized industry expertise under its founder, Lauren Kucerak, the agency serves clients across fashion, entertainment, lifestyle, health and wellness, and talent relations.

Here at K+Co, we value our company culture as we are an ambitious, passionate and enthusiastic group dedicated to going above and beyond with our work.

Role Description

This is a full-time, on-site role based in New York, NY.

We are seeking a Junior Account Executive / Account Executive to join our growing team. This role is ideal for a detail-oriented, proactive communicator with a strong interest in media and influencer relations who thrives in a fast-paced, collaborative environment.

Candidates should have 1–4 years of PR or communications experience (agency experience preferred), with opportunities for growth based on experience level.

What You'll Do:

• Lead day-to-day communication with clients; ensure timely delivery of projects; proactively address project gaps and assist as needed; attend and coordinate internal and client-facing meetings and provide actionable next steps
• Participate in the brainstorming of strategic campaign ideas, initiatives, and activities for clients
• Lead, execute and manage multiple client initiatives– anticipate challenges and ensure deadlines are met
• Ensure client requests are fulfilled, delivered on time and are value-producing
• Develop and distribute PR materials including but not limited to; press releases, media alerts, founder bios, PR strategy and proposals
• Provide thoughtful insight and feedback for all client deliverables (i.e. proofreading, fact-checking, competitive research, etc.)
• Lead proactive and opportunistic pitching to market and trade media; develop and expand relationships with key editors.
• Secure coverage in national and regional media across print, digital, broadcast and podcast verticals
• Create PR materials, including press releases, bios, media alerts, pitches and other documents; edit writing and other assignments tasked to junior-level staffers; conduct background research as needed to deliver accurate media-ready assets.
• Proactively network and build relationships with media, influencers and industry tastemakers
• Serve as a reliable point of contact on assigned accounts and support junior workflows when needed
• Collaborate on new business opportunities; attend and actively participate in brainstorms; gather and organize information for proposals, as requested.

What You Bring:

• 2- 4+ years' of relevant PR experience (agency experience is strongly preferred)
• Highly organized, proactive, and comfortable managing multiple priorities
• Strong writer with a sharp eye for detail, tone, and storytelling
• A self-starter who can work both independently and in a high energy, team-oriented atmosphere
• Established relationships with media contacts in the Fashion and Lifestyle space
• Proven track record of market and feature placements
• Interested in design, fashion, lifestyle, culture, or creative industries
• You are a game changer; think outside the box; get the job done; always go above and beyond the expected. 

Why Kucerak + Co.

• Work closely with a small, senior-led team
• Exposure to high-profile, creative clients and top-tier media
• A collaborative, fast-paced boutique environment
• Clear opportunity for growth, responsibility, and skill development