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WHO WE ARE:

The Foundrae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values.

The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.

The Role

The Director of Strategy and Operations will partner closely with the CEO and leadership team to guide strategic planning, project management, and cross-functional alignment across the company. This role blends strategic thought partnership with day‑to‑day operational leadership, ensuring that priorities are clearly defined and executed across the organization. This leader brings structure to company initiatives, strengthens processes that support luxury retail standards, and enhances communication and accountability across teams. Reporting directly to the CEO, this position will provide visibility, accountability, and seamless communication across all areas of the business

Responsibilities

• Partner with the CEO to translate strategic priorities into structured plans that include defined goals, resourcing needs, and measurable outcomes.
• Serve as a cross-functional leader, ensuring all departments move in alignment with company priorities and operational standards.
• Lead and oversee multiple high-impact initiatives across retail, wholesale, e-commerce, production, and brand functions.
• Build strategic frameworks that help teams understand priorities, sequencing, and interdependencies across projects.
• Create and maintain project timelines, deliverables, KPIs, and reporting dashboards that support visibility at the leadership level.
• Facilitate communication and collaboration across cross-functional teams.
• Track progress across all strategic initiatives and proactively identify risks, operational gaps, or competing priorities.
• Prepare leadership briefings, project summaries, and structured updates that enable informed decision-making.
• Drive accountability by reinforcing deadlines, operational discipline, and follow-through across all levels of the organization.
• Lead recurring cross-functional meetings, ensuring they are well-structured, action-oriented, and aligned to organizational goals.
• Partner with retail leadership to enhance client experience, service standards, and the operational consistency expected within a luxury environment.
• Collaborate with marketing, brand, and product teams to ensure operational readiness for launches, campaigns, and new collection releases.
• Guide post-project evaluations to derive insights, strengthen organizational learning, and inform future planning cycles.
• Support the development of organizational processes, SOPs, and governance structures that reinforce clarity and consistency as the company grows.

Requirements

• 7+ years of experience in strategy, operations, or project leadership roles within luxury retail, fine jewelry, or premium consumer products.
• Experience partnering directly with senior leadership or founders in a high‑growth, entrepreneurial environment.
• Strong strategic planning skills with the ability to translate vision into structured, actionable plans.
• Deep understanding of luxury retail operations, client experience standards, and cross‑functional coordination.
• Exceptional communication and interpersonal skills, able to influence and collaborate across all levels.
• Strong organizational abilities with comfort managing competing priorities in a fast‑moving environment.
• Experience developing reporting tools, dashboards, or systems that support operational transparency.
• Demonstrated ability to identify challenges, propose solutions, and drive accountability across teams.

Job Title: Project Manager – US Field Medical Capabilities

Location: 50% Onsite – Lawrence Township, NJ 08648

Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Duration: 12 Months Contract

Pay Rate: $69.00/hour (W2)

Position Overview

The Project Manager – US Field Medical Capabilities will provide operational and project management support for the Medical Engagement Excellence (MedEngageX) team. This role is responsible for coordinating projects, managing meetings and training initiatives, maintaining communication tools, and supporting key business processes across multiple therapeutic areas.

The position plays a critical role in ensuring efficient project execution, streamlined workflows, and effective cross-functional collaboration under the guidance of the team supervisor.

Key Responsibilities

Project & Operational Support

• Provide day-to-day administrative and project management coordination for the MedEngageX team.
• Plan and manage multiple projects, meetings, and departmental initiatives.
• Coordinate meeting logistics, scheduling, agendas, documentation, and follow-up actions.
• Maintain project trackers and facilitate communication among stakeholders.
• Partner with MedEngageX leadership to identify opportunities to improve workflows, standardize processes, and enhance operational efficiency.
• Identify opportunities where technology or AI solutions can improve productivity and streamline processes.

Congress & Booth Operations

• Coordinate Congress booth staffing, scheduling, and priority coverage with MedEngageX Directors and Field Medical teams.
• Assist in developing training materials and executive summaries for congress events.
• Establish centralized communication channels such as Microsoft Teams and OneNote for congress activities.
• Support post-congress follow-ups, including collecting session summaries, coordinating debrief sessions, and distributing key updates.
• Manage meeting logistics and reservations to ensure smooth operations during congress events.
• Support planning sessions with US Field Medical teams.

Medical Insights Support

• Coordinate Medical Insights meetings and conference calls.
• Maintain and update Medical Insights presentation decks.
• Assist with compiling and distributing call notes and insights summaries.
• Maintain and update therapeutic area distribution lists.

Clinical Trials Support

• Maintain clinical trial communication distribution lists and tracking tools.
• Support project coordination for priority clinical trials when needed.

SharePoint & System Support

• Maintain MedEngageX resources within SharePoint and Veeva Portal.
• Ensure version control, accessibility, and organized documentation across therapeutic areas.
• Support collaboration with Global Strategy & Operations teams for system updates and content management.

Intern Support

• Serve as a secondary point of contact for summer interns, helping them understand internal processes and the MedEngageX function.

Event Logistics Management

• Provide logistical support for US MedEngageX meetings and internal events.
• Assist in creating engaging communication materials such as podcasts, narrated presentations, videos, and interactive content.
• Support storage, archiving, and documentation management across MedEngageX platforms such as SharePoint and Vault.

Additional Responsibilities

• Conduct business in alignment with values and policies.
• Complete all required SOPs and training requirements within designated timelines.
• Maintain flexibility and adapt to changing priorities and deadlines.
• Assist in training new team members and supporting onboarding activities.
• Participate in professional development and on-the-job training initiatives.

Qualifications

• Minimum 4 years of experience in project management, administrative coordination, or operations support.
• Experience in biotech, pharmaceutical, or healthcare environments is preferred.
• Strong experience coordinating meetings, projects, and cross-functional initiatives.
• Demonstrated ability to manage multiple priorities and deadlines simultaneously.

Technical Skills

• Advanced proficiency with Microsoft 365 tools, including:
• Microsoft Word
• Excel
• Microsoft Teams
• SharePoint
• OneNote
• Outlook
• Familiarity with Veeva Portal or similar collaboration platforms is preferred.
• Comfort using emerging technologies and AI productivity tools (e.g., Copilot).

Core Competencies

• Excellent written and verbal communication skills
• Strong organizational and project coordination abilities
• High attention to detail and task management skills
• Ability to collaborate effectively across teams and geographies
• Ability to prioritize workload and manage competing deadlines
• Self-starter with strong accountability and professional maturity
• Ability to work independently with limited supervision
• Strong problem-solving and decision-making skills

Immediate need for a talented Project Manager. This is a 12+ months contract opportunity with long-term potential, and the location is Mountain View, CA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job Diva: 26-07798

Pay Range: $80- $85/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Headcount & Workforce Strategy Enablement
• Support headcount planning, tracking, and governance using automated dashboards.
• Drive structured req intake and prioritization workflows to align hiring with strategic priorities.
• Analyze headcount targets vs. actuals by capability, job level, site, and initiative group.
• Partner with Talent Acquisition and leaders to reduce hiring lead times and improve decision velocity.
• Support Tech Pyramid leveling, site strategy tracking, and workforce mix optimization initiatives.
• Portfolio Visibility & Business Insights
• Maintain and enhance dashboards supporting investment, headcount, and execution insights.
• Ensure data accuracy, governance, and consistent definitions across financial and workforce reporting.
• Connect financial data to portfolio priorities to enable tradeoff discussions.
• Support automation initiatives to reduce manual reporting overhead and increase data maturity.
• Operating Rhythm & Change Enablement
• Drive execution against established Finance and Planning operating rhythms.
• Partner with Product, Engineering, Finance, HR, and BizOps stakeholders to ensure alignment and adoption of new funding related processes.
• Identify inefficiencies and proactively build scalable solutions (tooling, templates, automation).

Key Requirements and Technology Experience:

• Strategic & Analytical Capability
• Strong financial acumen
• Ability to connect financial data to business strategy and portfolio priorities, a plus.
• Structured problem-solving skills
• Executive Communication & Influence
• Comfortable engaging with hiring managers and executive stakeholders.
• Demonstrated ability to influence cross-functional partners without direct authority.
• Systems & Tooling Orientation
• Experience with dashboarding tools (Tableau, Qlik, AI tools).
• Familiarity with workforce planning tools, headcount tracking, and data enrichment processes.
• Experience automating reporting workflows or improving data governance, leveraging AI is expected.
• Strong Sheets modeling capability; ability to manage large datasets.
• Strong skills in navigating and utilizing Client workspace.
• Program & Change Leadership
• Experience driving cross-functional process improvements.
• Strong stakeholder management skills across Finance, HR, TA, and Product/Engineering.
• Comfortable operating in fast-moving environments with shifting priorities.
• Bachelor’s degree in Finance, Business, Economics, Data Analytics, or related field
• 4–7+ years of experience in Finance Operations, BizOps, Strategic Finance, or related roles.
• Experience in a technology organization or high-growth environment strongly preferred.
• Experience navigating an organization at the size and scale of Client. Portfolio of at least 1500+ employees and 30% contingent workforce mix.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Executive Assistant to CEO & COO (Naperville, In-Person)

Full-Time | Monday–Friday

SNT Biotech is a growing healthcare technology and diagnostics company focused on preventive screening solutions that help health plans and healthcare organizations close gaps in care.

We are seeking a highly polished, proactive, and exceptionally organized Executive Assistant to support our CEO and COO in our Naperville office.

This role is ideal for someone who has experience supporting senior executives in a fast-paced environment and who takes pride in keeping priorities organized, communications moving, and important follow-ups from falling through the cracks.

This is not a purely administrative role. In addition to executive support, this person will help coordinate business follow-up, organize leads and communications, and bring structure to a busy and growing organization.

This is an in-person role. Candidates must be able to commute to Naperville, Illinois Monday through Friday.

Key Responsibilities

Executive Support

• Manage complex calendars for the CEO and COO

• Coordinate internal and external meetings across multiple priorities

• Monitor high-volume inboxes and flag priority items

• Prepare daily and weekly priority lists to support executive focus

• Coordinate travel arrangements and meeting logistics

Communication and Follow-Up

• Draft polished professional emails and meeting follow-ups

• Track action items and ensure next steps are completed

• Maintain organized notes and summaries from meetings

• Support preparation of presentations and key documents

Business and Client Coordination

• Organize conference leads and follow-up activity

• Coordinate outreach and meeting scheduling with prospective clients

• Maintain CRM updates (Salesforce or similar systems)

• Assist with proposal preparation and follow-up materials

• Help leadership stay organized around active opportunities and conversations

Administrative Organization

• Maintain organized digital files and trackers

• Help create structure around recurring administrative and business tasks

• Support day-to-day coordination that keeps leadership operating efficiently

Qualifications

• 5+ years of experience supporting senior executives (CEO, COO, founder, or other C-suite leaders)

• Excellent written and verbal communication skills

• Strong organizational skills and attention to detail

• Ability to manage multiple priorities in a fast-moving environment

• High level of professionalism and discretion

• Comfortable using Google Workspace, Microsoft Office, LinkedIn, and CRM systems such as Salesforce

• Confident interacting with clients, partners, and senior stakeholders

• Must be able to work on-site in Naperville Monday through Friday

Preferred Experience

• Experience supporting executives in a founder-led or growing company

• Experience helping organize client follow-up or sales coordination

• Familiarity with CRM systems and conference lead follow-up

• Experience working in healthcare, diagnostics, or other fast-paced industries

Compensation and Benefits

Salary range: $65,000 – $80,000 depending on experience

Benefits include

• Health insurance

• 401(k)

• Paid time off

Why This Role Matters

This role plays an important part in helping leadership stay organized, responsive, and focused as the company continues to grow. The right person will become a trusted partner in keeping communication, priorities, and follow-ups moving across the business.

How to Apply

Please submit your resume along with a short paragraph explaining why you would be a strong fit for this role. Candidates must be able to work on-site in Naperville, Illinois.

Position Title Director Clinical Operations
- Radiology Bell Hospital Position Summary / Career Interest: The Director, Radiology Clinical Operations, provides leadership and direction to staff within assigned Radiology Departments to provide world class imaging services.

The Director is responsible for Mission and Values implementation, operational leadership, and direction of assigned areas.

Is responsible for assigned services for performance planning and improvement; clinical quality; fiscal and service results; and patient, customer, and employee satisfaction.

The Director is responsible for promoting timely, high quality, and efficient Radiology operations.

Provides leadership related to quality improvement and performance improvement efforts within areas of responsibility and promotes positive, collegial relationships among all staff within all areas of Radiology.

Responsibilities and Essential Job Functions Provides clinical direction and leadership to the Radiology Services.

Directs clinical operations and integrates services within Radiology and with other departments.

Directs and manages clinical oversight of all divisional depts.

Creates effective work plans, which include identifying the correct resources, staffing, processes, and space needed by the work unit.

Directs improvement work as process owner while guiding leaders and teams towards efficiency of work unit operations and use of resources.

Sets the work unit's priorities in alignment with TUKHS priorities.

Delegates authority and meets deadlines.

Identifies needs of Radiology leaders and staff as well as customers to ensure priorities are aligned with the needs and priorities of Health system and other customers.

Sets goals for each Radiology modality in collaboration with Sr.

Director Radiology and Vice President Health professions.

Ensures adequate resources are available to provide high quality care.

Reviews needs for staffing, capital, capacity, and support.

Assesses staffing plans and volume projections with demand projections in collaboration with Asst Director Business Operations.

Champions quality / performance improvement efforts.

Sets priorities and oversees progress for department-specific PI initiatives based on current performance, regulatory requirements, and institutional.

Ensures compliance with all federal, state, and local regulatory standards and requirements including Joint Commission, Dept of Health, FDA, HIPAA, OSHA, and others.

Recruit, onboard, and develop high-performing teams across operational areas.

Foster a culture of accountability, continuous improvement, and professional growth through coaching, mentoring, and performance evaluations.

Promote a proactive people development culture by identifying and cultivating current and future leaders.

Promotes positive, collaborative relationships between Health system departments and Radiology.

Sets example of constructive, professional, and positive relationships at all times.

Promotes proactive issue identification and resolution between Radiology and primary customers.

Ensures active and productive participation at forums for issue identification and resolution.

Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities.

Skills and duties may vary dependent upon your department or unit.

Other duties may be assigned as required.

Required Education and Experience Master's Degree in related field of study from an accredited college or university.

5 or more years of experience in Radiology or Imaging Services Leadership/Management Preferred Education and Experience American Registry of Radiologic Technologists (ARRT) certified Required Language Skills Fluent English
- Must be able to read, write, understand, and speak English.

Knowledge Requirements Proficient in Quality Improvement Techniques and Lean methodologies.

Commands advanced communication skills with various levels of professionals within multiple media/formats.

Proficient with Microsoft Applications.

Time Type: Full time Job Requisition ID: R-50710 Important information for you to know as you apply: The health system is an equal employment opportunity employer.

Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status.

See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link .

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

Need help finding the right job? We can recommend jobs specifically for you! Create a custom Job Alert by selecting criteria that suit your career interests.

Location: Oak Park, Illinois

Business Unit: Rush Oak Park

Hospital: Rush Oak Park Hospital

Department: Pharmacy

Work Type: Full Time (Total FTE between 0. 9 and 1. 0)

Shift: Shift 4

Work Schedule: 8 Hr (6:00:00 AM - 11:00:00 PM)

Rush offers exceptional rewards and benefits learn more at our Rush benefits page ( ).

Pay Range: $20.19 - $28.52 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary:
The Pharmacy Technician III assists licensed pharmacists in the practice of pharmacy performing the duties described in the Technician II position description as well as serving as a role model for other technicians through added responsibilities, specialization in technician pharmacy practice, demonstrating leadership and initiative, and fulfilling the needs of the department.
The Technician III is actively involved in the training and development process and the development of policies and procedures specific to their practice site and is responsible for the daily technical operations of the area. The Technician III must have the capacity to work effectively and efficiently in areas routinely requiring a higher degree of prolonged technical concentration, liability, and risk.

Other information:
Required Job Qualifications:
• Must be a high school graduate or equivalent.
• Current State of Illinois Pharmacy Technician license.
• Individual must have EXCPT and/or PTCB (Pharmacy Technician Certification Board) certification.
• Individuals licensed BEFORE January 1, 2008 are grandfathered; they are not required to become nationally certified or hold the "Certified" designation to continue working as a registered pharmacy technician in Illinois.
• At least 6 months of previous experience as a pharmacy technician.
Preferred Job Qualifications:
• Two years of college training or its equivalent.
• ACPE IV certification.
• Hazardous drug compounding certification.
Physical Demands:
• Ability to lift/move 30-50 pounds.
• Ability to stand for long period of time (4+ hours) between breaks.
• Ability to crouch when filling dispensing cabinets and bend or stand on a stool as necessary.
• May be exposed to certain hazardous materials, including but not limited to chemotherapeutic agents.
• This position requires up to 10% travel. Employee needs to be able to work extended hours due to business needs.
Competencies:
• Must meet the competency requirements of a Pharmacy Tech II.
• Competency demonstrated and ability to train others in at least seven of the tasks below:
A. IV Compounding
B. Hazardous drug identification and compounding
C. Crash Cart restock/outdate process/reporting running
D. Fluids ordering/restocking
E. Narcotics/CII Safe receive, send, return, expire transactions and report running
F. OR/Anesthesia ADC restock/troubleshooting
G. Pediatrics drug identification and compounding
H. ADC configuration, set up, troubleshooting, report running, review, and analysis
I. MPI Prepacker
J. Storeroom ordering
K. Recalls; processing, segregating and removing from inventory/ADCs
• Ability to effectively follow directions, analyze problems and interpret analytical data.
• Strong communication skills with an emphasis on customer service skills.
• Accountable for his/her actions, progress and development.
• Attention to detail to provide high quality care and accurate medication preparation.
• Ability to operate technology accurately and efficiently by the end of the defined training period.
• Consistently demonstrates leadership and initiative to peers and others in handling workload.
• Planning, prioritizing, and analyzing situations are frequently.
• Consistent outstanding attendance record relating to tardiness and absences.

Responsibilities:
• Active participation in the Pharmacy Department Technician Career Ladder development and ongoing revisions.
• Interacts professionally and appropriately with other healthcare professionals and Rush system employees.
• Demonstrates ability to coach/train other technicians and pharmacy students.
• Demonstrates adaptability, initiates action, manages work, contributes to team success, communication, professional knowledge and technical skills, continuous learning and exhibits a passion for the Rush Mission, Vision and Values according to the Department of Pharmacy Technician Career Ladder expectations
• Recognizes and identifies various classifications of medications, medication names, dosage forms and routes of administration.
• Ability to use available print and online references as appropriate.
• Understand the pharmacy workflow for first doses, Automated Dispensing Cabinet (ADC) refills, cart fill and batches.
• Understand the pharmacy workflow for medication returns and medication disposal.
• Performs pharmaceutical calculations accurately including fundamental math calculations, metric conversions, pharmaceutical dose calculations and parenteral dose calculations.
• Responsible for the accurate interpretation of EPIC pharmacy labels:
• Interpretation and understanding of medical abbreviations.
• Identification and differentiation of various types of medication orders (Scheduled, PRN, Once, STAT, NOW).
• Ability to appropriately label all medication dosage forms including auxiliary labels for expiration and storage as required.
• Responsible for the accurate and timely filling and delivery of patient-specific medications and ADC restocks.
• Ability to troubleshoot ADC equipment (i.e.: failed drawers, inventory, outdates).
• Ability to utilize technology in the pharmacy including, but not limited to CII Safe, Carousels, DoseEdge, WASP, MILT, RxVerify as needed for assigned duties.
• Responsible for the preparation of non-sterile compounding and packaging:
• Ability to accurately draw up oral syringes, compound oral suspensions and other duties as assigned.
• Recognizes the regulations for repackaging medications and complies with all required labeling and documentation procedures for non-sterile compounding and packaging.
• Responsible for answering phones, assisting caller with missing medication requests and any other technical duties as assigned.
• Responsible for utilization of Epic for technical requests (i.e.: missing mediations, ADC out of stock and responding to in-basket messages)
• Responsible for inventory, storage and supply maintenance of assigned areas.
• Responsible for training and compliance with USP , USP , USP , and aseptic technique practices when preparing sterile and non-sterile products:
• Recognizes incompatible, unstable and/or expired compounded products.
• Maintains all required documentation of compounded products and production areas for sterile and non-sterile products.
• Recognizes investigational drug orders and documentation requirements for preparation and use.
• Responsible for exchanging emergency carts and completion of required documentation..
• Responsible for knowing the laws and regulations related to controlled substances.
• Maintain cleanliness of all equipment and work areas.
• Knowledge of departmental and Medical Center safety practices.
• Awareness of departmental quality assurance processes.
• Actively participates in various departmental committees and educational activities as assigned.
• Assists supervisor and pharmacist working in the area in the execution of related assignments involving technical support for the department
• Responsible for participation in the review, revision, and preparation of related policies and procedures for the Department of Pharmacy Policy and Procedure manual.
• Provides departmental support and leadership in fulfilling departmental staffing needs as required during short staffing situations.
• Any and all other duties as assigned.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Memphis Boat Center

Memphis Boat Center is a locally owned boat dealership serving customers throughout the Mid-South. The company provides boat sales, service, parts, and ongoing support for boat owners who rely on their equipment for recreation, family time, and safe time on the water.

Ownership operates with a strong sense of responsibility and integrity, placing a high priority on the company’s core values and customer service. When customers bring their boats in for service, they are trusting Memphis Boat Center to diagnose issues accurately, communicate clearly, and stand behind their work.

Who We Are Looking For

We are seeking a highly organized, mechanically minded Service Manager who can confidently manage the day-to-day operations of a busy marine service department.

This role is ideal for someone who thrives in fast-paced environments, enjoys coordinating multiple priorities, and takes pride in bringing structure and clarity to operational workflows.

The right candidate will ensure service jobs move efficiently through the shop, technicians remain productive, and customers receive timely and professional communication regarding their service work.

This role also requires strong emotional intelligence. The Service Manager will regularly interact with customers who may be frustrated or concerned about their equipment, and the ability to communicate clearly, resolve conflict professionally, and maintain trust is essential.

Ownership is looking for someone who brings humility, self-awareness, and a strong sense of responsibility. This individual will work closely with the owner and service team, building trust through reliability, patience, and consistent follow-through.

If you are someone who:

• Communicates clearly with both customers and technicians
• Is mechanically minded and comfortable in a technical environment
• Handles conflict calmly and professionally
• Maintains organization across multiple priorities
• Takes ownership and follows through on commitments

We want to talk to you. This is a meaningful operational role with the opportunity to bring stability, structure, and improved efficiency to a critical department within the business.

Responsibilities:

• Oversee the daily workflow of the service department, ensuring service jobs are scheduled, documented, and completed efficiently.
• Serve as the primary point of communication between customers, manufacturers technicians, and leadership regarding service timelines, repair status, and recommendations.
• Create and manage service work orders, ensuring accurate documentation of diagnostics, repairs, parts, and service history.
• Coordinate technician workload and priorities to maintain consistent productivity and efficient job completion.
• Communicate clearly with customers regarding service needs, repair recommendations, timelines, and estimated costs.
• Handle customer concerns or complaints professionally, working toward solutions that maintain trust and long-term customer relationships.
• Manage warranty claims and manufacturer documentation to ensure accuracy and timely submission.
• Track service progress and proactively follow up to ensure jobs move smoothly from intake through completion.
• Maintain organized service records and ensure all documentation related to service work is accurate and up to date.
• Identify opportunities to improve service processes and introduce systems, tools, or technology that streamline workflow, improve communication, and increase visibility across the service department.
• Provide regular updates to ownership regarding service activity, technician workload, customer concerns, and opportunities for operational improvement.

Qualifications:

• Mechanically minded with the ability to understand and communicate technical service information clearly to both technicians and customers.
• Previous experience in service advising, service management, or a coordination-heavy role within a mechanical, dealership, or technical service environment preferred.
• Strong organizational skills with the ability to manage multiple service jobs, priorities, and documentation simultaneously.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers, technicians, manufacturers and leadership.
• Experience handling customer concerns and resolving service-related issues calmly and professionally.
• Strong problem-solving skills with the ability to work effectively in fast-paced or changing environments.
• Proficiency with standard business software and the ability to learn or utilize service management systems and scheduling tools.

Job Description

Job Summary:

Manages a team of chemists/scientists/technicians and executes pressure sensitive adhesive (PSA) tape prototype development, scale-up, and product launch in various applications. The group leader will focus on platform technology development, new product development for customer-driven projects, as well as continuous improvement and cost reduction of existing products and processes. Emphasis on acrylic polymer synthesis, silicone and rubber adhesive formulations, PSA rheology, knowledge of tape assemblies, backing material selection, and release liner familiarity. Works with customers and AR teams to collect design input and develop new product design strategies. Technical and laboratory lead in developing new adhesive solutions, robust products, and basic production processes that can be successfully commercialized.

Essential Functions:

• Establishes and directs research programs for new product development and product/process improvement of current products. Responsible for complex basic research and/or product development projects.
• Leads lab personnel and facilitates development of product constructions and processes; designs & conducts chemical experiments on both lab- and production-scale; designs and specifies production scale processes and contributes to product validation.
• Conducts and directs required laboratory work to develop new PSA and tape assemblies including polymerization, formulation, coating and testing. Develops new products that lead to sustainable commercial revenue.
• Completes any necessary regulatory forms. Ensures team follows similar protocols and procedures.
• Implements and executes product development to align with Stage Gate timelines and sets prioritization with the Director of Innovation and Product Management team. Meets technical commitments in order to complete project progression dates and milestones on time.
• Drives patent strategy (reading, planning, and execution) within the team to align with goals established by the Director of Innovation.
• Consults with Director of Innovation, Product Management, Operations, Quality and Sales personnel on group priorities and strategy. Active role in setting overall Innovation direction & strategy. Participates in business planning process with one or more business as appropriate. Establishes program priorities, objectives and responsibilities for group. Ensures effective communication of Innovation program progress for own work and for overall group.
• Functions as a technical lead on product development teams. Leads cross-functional product development teams to ensure effective prototype development, to drive prototypes to commercial products, and to translate findings into impactful business revenue.
• Participates and occasionally leads establishment and implementation of R&D policies and procedures. May be responsible for specified lab areas.
• Interfaces with customers on new product applications and networks externally to assure highest level of competence is maintained.
• Develops skills within the team and evaluates performance of department personnel. Mentors and and coaches associates to effectively work in the department in addition to promoting a collaborative work environment (within the department and cross-functionally). Executes performance reviews annually.
• Makes identifiable and substantial contributions to continuous improvement. Performs all duties consistent with established AR guidelines consistent with ISO-9001 and those elements of GMP deemed necessary to support our business (as outlined in the Quality Manual). Actively complies with and endorses Department and Company objectives.
• Responsible for the proper disposal of hazardous waste into the proper labeled containers and drums.

Additional Responsibilities:

• Perform other related duties as assigned by management.

Job Specifications:

• BS degree (or higher) in chemistry, chemical engineering, polymer science or materials science and/or significant industrial experience. Ph.D. degree preferred but not required.
• Greater than 3 years adhesive formulation, mixing process and coating process experience. Demonstrates detailed knowledge of required chemical and physical test methods for PSA characterization. Requires an aptitude to use sensitive test equipment.
• Basic understanding and familiarity with adhesive chemistries and coating technologies. Familiarity and understanding of various adhesive chemistries (acrylic, silicone, rubber).
• Understanding of adhesive tape constructions (backing materials, release liner selection, adhesive chemistries, etc.)
• Knowledge of PSA rheology, dynamic mechanical analysis, and other physical polymer characterization methods
• Supervisory experience preferred with experience managing a team of scientists in product development, technology platform expansion, and patent filing.
• Demonstrated technology and/or product development capability.
• Expertise required in Stage Gate processes and how to move projects through the pipeline with discipline, efficiency, and accountability
• Excellent program prioritization and coordination skills, ability to manage multiple priorities
• Ability and willingness to work effectively in a diverse, disciplined team environment with limited supervision. Ability to work independently and drive project execution with limited guidance.
• Excellent program prioritization and coordination skills, ability to manage multiple priorities.Agility to adapt and shift to changing priorities, proactively anticipating obstacles, and flexibility to seek out alternative solutions when faced with meeting customer design inputs and timelines
• Must communicate fluently in English
• Ability to maintain confidentiality of AR information
• Excellent oral & written communication skills
• Excellent interpersonal skills
• Knowledge of computers & related word processing, spreadsheet & e-mail software – Microsoft preferred
• Ability to employ statistical analysis techniques. Familiarity with design of experiments software and set-up, ability to employ statistical analysis techniques
• Ability to develop and present effective technical presentations to internal and external customers.

Executive Assistant to the CEO / Senior Executive Operations Manager

Who We Are

Located in Melville, New York, Gerber Tours is a leading provider of high-quality Student travel programs. Our mission is to expertly create travel and performing arts programs that educates and inspires students, ignites their passions, and creates impactful lifelong memories. As the parent organization to American Classic Tours & Music Festivals, My Dance Dreams, and Contemporary Tours, we execute a vision of forever changing how every student sees the world around them.

We work in a fun, friendly and flexible environment filled with people who work diligently to make sure every program is unique and life-changing for our traveling students and educators. Our commitment to our culture and team members is just as important as our commitment to offering immersive, educational and inspiring opportunities for students. Gerber Tours is led by a seasoned executive team with decades of experience in the travel industry, demonstrating the strength of our culture, leadership stability, and long-term investment in our organization. Gerber Tours provides continuous learning opportunities and career growth for employees.

Job Description

Are you energized by bringing order to complexity and turning ideas into action?

Gerber Tours is seeking a highly capable Executive Assistant to the CEO / Senior Executive Operations Manager to serve as a true force multiplier for our CEO. This is not a traditional administrative role. This position is for someone who thrives on ownership, judgment, and follow-through—and who wants to play a central role in how the company operates day to day.

In this role, you will run the operating system of the CEO’s office: managing priorities, protecting time, ensuring follow-through on key initiatives, and acting as a trusted partner in execution. You’ll work closely with leadership, manage communication flow, and make sure that what gets discussed actually gets done. This role is ideal for a senior-level executive assistant or operations-minded professional who enjoys being in the center of the action and is ready to take on meaningful responsibility.

Work Location:

• This position is fully in-office for the first six months. After six months, the role is eligible for one remote day per week, in alignment with company policy.

Key Responsibilities:

Executive & Calendar Management

• Own and manage the CEO’s calendar, ensuring priorities, meetings, travel, and focus time are aligned with company goals.
• Evaluate, prioritize, and anticipate scheduling needs, conflicts, and follow-ups to keep the CEO operating at peak effectiveness.
• Anticipate scheduling conflicts, preparation needs, and follow-ups before they become issues.

Inbox & Communication Management

• Manage the CEO’s inbox and communication flow, including prioritization, drafting responses, and tracking follow-ups.
• Serve as a key liaison between the CEO and internal and external stakeholders with professionalism and discretion.

Meeting & Travel Support

• Prepare meeting materials, attend select meetings, capture decisions and action items, and drive follow-through.
• Coordinate domestic and international travel and manage expense reporting for the CEO and Executive Team.

Execution, Follow-Through & Accountability

• Track and drive execution of CEO-led initiatives, ensuring commitments are met and priorities stay on schedule. (e.g., quarterly employee assessments).
• Maintain visibility into deadlines, deliverables, and leadership accountability across the organization.

Operations & Administrative Excellence

• Maintain organized records, files, and documentation while supporting leadership meetings, company events, and special projects.
• Identify and implement improvements to workflows, communication, and operational efficiency while handling sensitive information with discretion.

Qualifications:

• 5+ years of experience supporting a senior executive, founder, or CEO in a fast-paced environment.
• Proven ability to manage complex calendars, competing priorities, and high-volume communication.
• Strong judgment and the confidence to prioritize, push back, and make recommendations when appropriate.
• Demonstrated experience tracking initiatives and ensuring follow-through without being asked.
• Exceptionally organized, detail-oriented, and reliable.
• Strong written and verbal communication skills.
• High level of discretion, emotional intelligence, and professionalism.
• Comfortable working in-office and being a visible presence within the organization.
• Experience in operations, project coordination, or a Chief of Staff–adjacent role is a plus.

Salary Range: $85,000 – $110,000

What Success Looks Like in This Role:

• The CEO’s days are organized, intentional, and focused on the highest-impact work.
• Meetings lead to clear action and consistent follow-through.
• Initiatives don’t stall after being discussed.
• Communication is streamlined, priorities are clear, and execution improves across the organization.
• The CEO gains meaningful leverage, clarity, and bandwidth.

Position Title: Structural Department Manager

Reports To: Production Manager

Position Summary:

The Structural Department Manager is responsible for leading and managing the daily operations of the Structural, Pipe, and Labor Departments in support of ship repair, maintenance, and modernization projects. This role ensures all work is performed safely, efficiently, within budget, and to the highest quality standards in accordance with applicable specifications and regulatory requirements.

The Structural Department Manager is responsible for setting the tone and culture of the department, ensuring full alignment with company expectations and strategic objectives. This role requires proactive leadership, accountability, and a strong commitment to organizational priorities. Department Managers are expected to champion company initiatives and directives from senior leadership, clearly communicating and reinforcing them within their teams as unified, department-level guidance.

The manager oversees a broad scope of production activities, including structural steel fabrication and repairs, hull modifications, deck and bulkhead work, piping system installation and testing, and general labor support services. Responsibilities include coordinating structural welders, fitters, pipefitters, laborers, and support crews to meet production goals and project schedules.

This position requires strong knowledge of shipboard structures, welding and pipefitting techniques, material handling, and staging. The Structural Department Manager works closely with project teams, planning, and other production departments to integrate efforts across trades, resolve technical and logistical challenges, and ensure customer satisfaction. The manager is also responsible for workforce development, resource planning, and ensuring compliance with all safety, environmental, and quality management protocols.

Pacific Shipyards Expectations of Employee:

• Support safety as a core value.
• Support “schedule” as the organization’s keystone habit.
• Committed to the company values and adheres to all Pacific Shipyards’ policies and procedures.
• Maintain a positive and respectful attitude and conduct her/himself with integrity and in a polite, professional manner treating customers and co-workers courteously and respectfully.
• Foster a department culture of accountability and organization by setting clear expectations to maintain clean, orderly work areas in alignment with 5S standards.
• Maintain and ensure the safety of all assigned equipment.
• Perform all duties in conformance to appropriate safety and security standards.
• Develop and measure department productivity goals and quality standards daily, weekly, and on a project basis.
• Ability to read and understand drawings and specifications.
• Ability to handle multiple tasks and balance priorities.
• Computer proficiency in Microsoft Office.
• Provide clear & consistent communication about project schedules, execution strategies, department budgets, and process improvement initiatives.
• Leads by example and demands a positive and respectful attitude and requiring all Production Department employees to conduct themselves with integrity and in a polite, professional manner treating customers and co-workers courteously and respectfully.
• Develop & meet productivity goals and quality standards to ensure PSI maintains a competitive edge in the Hawaii Ship Repair Industry.

Essential Duties & Responsibilities:

• Ensure Structural Department Staff are constantly working to streamline production processes, reduce rework, improve department reliability, and deliver early on key schedule milestones.
• Provide systems for accountability for the management of department resources, including labor, materials, and equipment, to ensure efficient financial performance.
• Maintain open communication with VP Programs, Production Manager, Production Engineering & Planning Manager, and PMO staff to address operational bottlenecks and correct them quickly.
• Ensure that every member of the Structural Department has clear & measurable tasks daily and provide a system for Department Management to provide daily feedback to all employees.
• Establish, enhance and maintain standard processes for the measuring and monitoring of department production rates, and providing standard rate information and feedback to Estimating.
• Ensure that all materials are ordered to support department schedules.
• Grows and develops Structural Department capabilities to increase business opportunities, eliminate dependence on subcontractors, and ensure PSI maintains a competitive advantage in the dynamic ship repair landscape.
• Create systems for collecting and reporting Structural Department Performance metrics across the organization.
• Strive for continuous improvement and encourage feedback from employees to drive improvements based on past projects to enhance performance.
• Embrace new technologies by introducing modern, efficient tools and technologies to improve productivity. Encourage employees to suggest and implement innovative solutions that can enhance efficiency and quality
• Works closely with the Project Manager(s) to ensure timely and cost-efficient completion of projects and/or jobs.
• Generates job assignments and communicates to subordinate employees, makes recommendations to the Production Manager on matters related to hiring, termination, suspension, advancement, promotion, demotion, discipline, and addresses or adjust employee grievances and other supervisory duties as required.
• Determines workforce staffing to maximize efficiency and meet project/department budget goals.
• Leads, trains, and develops Assistant Superintendents, Foremen, Lead men, and production team members.
• Advises PM on the status of all assigned projects, potential obstacles and delays and plans to minimize impact and beat project goals.
• Handle various administrative duties such as report writing, performance reviews, responding to email, interviews candidates, and form completion.
• Estimates time, manpower, and materials required for assigned jobs.
• Complies with requirements of the CBA.
• Assesses team member skills and provide necessary training opportunities as required to enhance or address deficiencies.
• Plan, coordinate, and supervise the execution of structural, pipefitting, and labor-related work in support of ship repair and maintenance projects, ensuring alignment with project schedules, budgets, and technical specifications.
• Ensure all work is performed in compliance with applicable NAVSEA Standard Items, U.S. Navy technical requirements, and other regulatory and contract specifications.
• Oversee hot work operations, ensuring proper permitting, fire watch assignments, and strict adherence to safety procedures related to welding, burning, and grinding activities aboard vessels and in yard facilities.
• Lead coordination efforts between departments, subcontractors, and project management teams to resolve production and technical issues that may impact critical path work.
• Monitor and enforce compliance with company policies, OSHA regulations, and customer-specific safety and environmental requirements, including confined space entry, fall protection, and hazard communication standards.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education/Training and Experience:

• High School Diploma or equivalent work experience is required.
• Ability to read and interpret blueprints and sketches.
• Experience with US Navy Ship repair/NAVSEA regulation is preferred.
• Associates degree in Industrial Trades/Applied Science is preferred.
• Proficient with Word and Excel.
• Minimum of 10 years of experience in shipyard heavy industry is required.
• Extensive knowledge of ship repair processes.
• Knowledge of managing Federal Contracts.
• Ability to organize and prioritize to meet deadlines.
• Excellent communication skills, both verbal and written.
• Interpersonal skills, good attitude, and exceptional work ethic.
• Work requires establishing priorities and meeting deadlines.

Qualifications/Requirements:

• Strong technical background.
• Ability to write effectively and the ability to accurately communicate with all PSI employees.
• Ability to access, interpret, and apply government and industry standards, law, and corporate policy and procedures to aid in the management of the Mechanical Department.
• Ability to organize and prioritize to meet deadlines.
• Proficiency with spreadsheet and word processing software
• Ability to effectively operate standard office equipment
• Good attitude; must be a team player.
• Candidates must have access to reliable transportation to get to work and other job sites on time for the start of shift
• Must be flexible in work hours
• Valid State of Hawaii REAL ID-Compliant Drivers’ License in good standing, Class 3 or higher or a valid U.S. Passport in addition to a valid Hawaii Driver’s License, if you do not have a REAL ID-Compliant Driver’s License.

Work Authorization/Security Clearance:

• Must show proof of your legal right to work in the United States
• This position requires US Citizenship due to security clearance required for base access
• Must be able to successfully obtain a Transportation Worker Identification Credential (TWIC)
• Must be able to successfully obtain a Defense Biometric Identification System (DBIDS) Credential to gain access to federally controlled work sites