Foundrae Jobs in Usa
6 positions found
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
About the Role:
We are seeking a detail-oriented and proactive HR Assistant Manager, Retail to join our growing team. This role will be responsible for managing core HR operations, with a strong focus on Retail HR, recruiting, onboarding, and ensuring the accuracy and compliance of our HRIS system. The ideal candidate has a passion for process improvement, thrives in a fast-paced environment, and demonstrates sound judgment in handling sensitive employee matters and performance documentation.
Key Responsibilities:
- Serve as Human Resources Business Partner for U.S. retail teams, providing day-to-day HR guidance, employee counseling, and documentation support across the employee lifecycle.
- Partner closely with Retail Leadership to drive performance management practices, including performance reviews, and the development and execution of performance improvement plans.
- Advise and support managers on employee relations matters, including performance conversations, corrective actions, investigations, and documentation, ensuring alignment with company policy and employment best practices.
- Conduct store visits as needed to build strong relationships with retail teams, assess engagement, and support leadership on people initiatives.
- Partner with hiring managers to assess workforce needs and support timely, high-quality hiring outcomes.
- Manage full-cycle recruitment for retail roles, including job postings, sourcing, screening, interview coordination, and offer support in partnership with Store and Area Leadership.
- Post and maintain all retail job openings across internal systems and external platforms, ensuring consistency in job descriptions, branding, and compliance.
- Own retail new-hire onboarding within the HRIS, ensuring an efficient, compliant, and welcoming experience for all new employees.
- Maintain accurate and up-to-date employee records in the HRIS, including changes to status, compensation, and role, ensuring data integrity and timely processing.
- Provide support to Office and Fulfillment teams as needed, including employee relations, performance support, and operational HR guidance.
- Prepare and issue employment-related documentation, including promotion letters, compensation changes, and annual review communications.
- Provide HR systems support and troubleshooting for employees and managers, acting as a first point of contact for HRIS-related questions.
- Support ongoing compliance initiatives, including I-9 processing, background checks, training documentation, and audit readiness.
- Partner on employee engagement and learning initiatives across Retail, Office and Fulfillment as needed.
- Track and manage compliance-related materials and documentation, ensuring records are organized, current, and accessible.
- Maintain confidential records related to employee relations cases, investigations, performance issues, and outcomes.
- Generate and analyze regular and ad-hoc HR reports on headcount, turnover, recruiting activity, and compliance metrics to support business decisions.
Qualifications:
- Excellent interpersonal and written communication skills.
- 3+ years of progressive HR experience, ideally with exposure to recruiting, HRIS administration, and HRBP Support
- Proficiency in HRIS platform
- Strong attention to detail with excellent organizational and time-management skills.
- Knowledge of HR compliance and labor laws
- Ability to maintain confidentiality and exercise discretion and sound judgment.
- Experience supporting a multi-state or multi-site workforce.
- SHRM-CP, PHR, or equivalent certification preferred
WHO WE ARE:
The Foundrae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
The Role
The Director of Strategy and Operations will partner closely with the CEO and leadership team to guide strategic planning, project management, and cross-functional alignment across the company. This role blends strategic thought partnership with day‑to‑day operational leadership, ensuring that priorities are clearly defined and executed across the organization. This leader brings structure to company initiatives, strengthens processes that support luxury retail standards, and enhances communication and accountability across teams. Reporting directly to the CEO, this position will provide visibility, accountability, and seamless communication across all areas of the business
Responsibilities
- Partner with the CEO to translate strategic priorities into structured plans that include defined goals, resourcing needs, and measurable outcomes.
- Serve as a cross-functional leader, ensuring all departments move in alignment with company priorities and operational standards.
- Lead and oversee multiple high-impact initiatives across retail, wholesale, e-commerce, production, and brand functions.
- Build strategic frameworks that help teams understand priorities, sequencing, and interdependencies across projects.
- Create and maintain project timelines, deliverables, KPIs, and reporting dashboards that support visibility at the leadership level.
- Facilitate communication and collaboration across cross-functional teams.
- Track progress across all strategic initiatives and proactively identify risks, operational gaps, or competing priorities.
- Prepare leadership briefings, project summaries, and structured updates that enable informed decision-making.
- Drive accountability by reinforcing deadlines, operational discipline, and follow-through across all levels of the organization.
- Lead recurring cross-functional meetings, ensuring they are well-structured, action-oriented, and aligned to organizational goals.
- Partner with retail leadership to enhance client experience, service standards, and the operational consistency expected within a luxury environment.
- Collaborate with marketing, brand, and product teams to ensure operational readiness for launches, campaigns, and new collection releases.
- Guide post-project evaluations to derive insights, strengthen organizational learning, and inform future planning cycles.
- Support the development of organizational processes, SOPs, and governance structures that reinforce clarity and consistency as the company grows.
Requirements
- 7+ years of experience in strategy, operations, or project leadership roles within luxury retail, fine jewelry, or premium consumer products.
- Experience partnering directly with senior leadership or founders in a high‑growth, entrepreneurial environment.
- Strong strategic planning skills with the ability to translate vision into structured, actionable plans.
- Deep understanding of luxury retail operations, client experience standards, and cross‑functional coordination.
- Exceptional communication and interpersonal skills, able to influence and collaborate across all levels.
- Strong organizational abilities with comfort managing competing priorities in a fast‑moving environment.
- Experience developing reporting tools, dashboards, or systems that support operational transparency.
- Demonstrated ability to identify challenges, propose solutions, and drive accountability across teams.
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: Senior Jewelry Stylist
POSITION SCOPE:
The Senior Jewelry Stylist will act as brand ambassador and is responsible for delivering excellent client service by building long term client relationships, communicating the brands’ aesthetic and product knowledge allowing each client to share their individual story through luxury jewelry pieces while meeting and exceeding sales goals.
Client Development:
- Assist clients in finding their perfect pieces while building and maintaining authentic long-term relationships
- Effectively communicate product knowledge continually staying informed as new collections and designs are introduced
- Clearly and eloquently communicate the company's aesthetic and mission to clients
- Respond to all clients in a welcoming and inviting manner through all forms of communication
- Actively pursue new clients through outreach and customer information acquisition
Sales:
- Achieve and exceed weekly and monthly sales targets through client outreach, in store sales and phone/email communication
- Possess a strong passion for listening to client needs and or milestone occasions to drive sales in a team-oriented environment
Store Operations:
- Support visual merchandising by ensuring product is displayed appropriately and that all product styles are represented. Identify when stock is low and inform management
- Participate in inventory spot checks ensuring all store operating and security processes are followed
- Participate and help prepare the store for any marketing or special events
- Participate and ensure that store presentation is maintained daily and inform of any housekeeping needs
- Closing Duties
- Ensure store is clean and presentable for the following day
- Confirm all sends for the day are packed
- Lock cabinets, safe and doors at closing
- Ensure all security alarms are on
QUALIFICATIONS:
- Minimum of high school degree
- Minimum of 5 years previous high-end retail and/or jewelry sales experience preferred
- Introductory knowledge of jewelry materials; metals, precious and semiprecious stones etc
- Client book preferred
- Able to utilize POS system, experience with Shopify a plus
- Fashion forward, intuitive, personable, a self-starter, multi-tasker and strong interpersonal skills
- Highly organized and detail oriented
- Mac proficient, knowledge of design programs a huge plus
Our Company’s values:
- We value people: we want each other to be the best versions of who we can be.
- We value our relationships with our employees, suppliers and community.
- We value diversity and promote inclusivity with our words, actions and images.
- We value professional development and personal growth.
- We value community service and philanthropy.
- We value and foster creativity and self-expression.
- We value accountability for ourselves and the collective and show integrity through all our interactions.
- We value storytelling and reading.
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: Assistant Store Manager
POSITION SCOPE: The Assistant Store Manager will work closely with the Store Manager and leadership team to elevate the in-store experienceby sharing the FoundRae mission andensuring each client encounter contributes to and builds ongoing, trusting relationships to drive sales. Set the standard as a Jewelry Stylist leader and act as a liaison between the sales team and leadership.
Support the Store Manager through the sharing of educational and training materials, assist with day-to-day retail store operations, inventory management and studio management. Ensure a warm, pleasant and inviting environment for clients and visitors.
RESPONSIBILITIES:
Clientele Management and Sales
- Embody the FoundRae standard of client experience, lead and coach the sales team for selling and relationship excellence
- Ensure the continuous development of excellent client relationships by creating and celebrating memorable moments for our clients and visitors
- Continuously build, develop and maintain authentic relationships and communicate the brand’s mission
- Assist clients with finding the perfect pieces; listen to their requests and present appropriate product
- Effectively communicate product knowledge, staying up to date as new styles are introduced
- Meet and exceed monthly sales targets; assisting the sales team as needed
- Learn Shopify POS and Endear client management and act as subject matter expert
- Roll out Endear seasonal initiatives per direction of leadership
- Ensure the highest customer satisfaction, act as a proactive problem solver regarding any potential client issues
Visual Merchandising
- Ensure visual merchandising standards are maintained, check displays daily to ensure full product exposure
- Work with Visual Merchandiser to coordinate inventory requests for all display changes
- Ensure that the store and environment is demonstrative of the FoundRae brand aesthetic and all displays are neatly organized and planned
Management
- Manage sales associates’ day-to-day tasks, guiding time management and prioritization
- Ensure mock-ups are taken in a timely and accurate manner
- Ensure lookbooks are created and sent in a timely manner
- Make sure associates complete client outreach daily through Endear
- Aid in supervising schedule changes
- Oversee cleanliness and maintenance of retail workspace and studio
- Conduct end of day closing sign offs to ensure associates have completed closing tasks, floor sweep
- Share weekly summary of Client and Sales team requests/pain points with Store Manager
REQUIREMENTS:
- Associates or Bachelor’s degree preferred
- Minimum of 5+ years in retail management experience and at least 2 years within the luxury marketplace; fine jewelry experience a plus
- Previous experience with CRM systems, Endear experience a plus
- Strong communication skills; written and verbal
- Able to work a flexible schedule including peak periods weekends, holidays and evenings
- Physical requirements: lift/carry/move 40lbs minimum including product and fixtures and to stand for long periods of time
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The FoundRae collection is intended to become part of the wearer, a second skin, an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. FoundRae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: Assistant Store Manager
POSITION SCOPE: The Assistant Store Manager will work closely with the Store Manager and leadership team to elevate the in-store experienceby sharing the FoundRae mission andensuring each client encounter contributes to and builds ongoing, trusting relationships to drive sales. Set the standard as a Jewelry Stylist leader and act as a liaison between the sales team and leadership.
Support the Store Manager through the sharing of educational and training materials, assist with day-to-day retail store operations, inventory management and studio management. Ensure a warm, pleasant and inviting environment for clients and visitors.
RESPONSIBILITIES:
Clientele Management and Sales
- Embody the FoundRae standard of client experience, lead and coach the sales team for selling and relationship excellence
- Ensure the continuous development of excellent client relationships by creating and celebrating memorable moments for our clients and visitors
- Continuously build, develop and maintain authentic relationships and communicate the brand’s mission
- Assist clients with finding the perfect pieces; listen to their requests and present appropriate product
- Effectively communicate product knowledge, staying up to date as new styles are introduced
- Meet and exceed monthly sales targets; assisting the sales team as needed
- Learn Shopify POS and Endear client management and act as subject matter expert
- Roll out Endear seasonal initiatives per direction of leadership
- Ensure the highest customer satisfaction, act as a proactive problem solver regarding any potential client issues
Visual Merchandising
- Ensure visual merchandising standards are maintained, check displays daily to ensure full product exposure
- Work with Visual Merchandiser to coordinate inventory requests for all display changes
- Ensure that the store and environment is demonstrative of the FoundRae brand aesthetic and all displays are neatly organized and planned
Management
- Manage sales associates’ day-to-day tasks, guiding time management and prioritization
- Ensure mock-ups are taken in a timely and accurate manner
- Ensure lookbooks are created and sent in a timely manner
- Make sure associates complete client outreach daily through Endear
- Aid in supervising schedule changes
- Oversee cleanliness and maintenance of retail workspace and studio
- Conduct end of day closing sign offs to ensure associates have completed closing tasks, floor sweep
- Share weekly summary of Client and Sales team requests/pain points with Store Manager
REQUIREMENTS:
- Associates or Bachelor’s degree preferred
- Minimum of 5+ years in retail management experience and at least 2 years within the luxury marketplace; fine jewelry experience a plus
- Previous experience with CRM systems, Endear experience a plus
- Strong communication skills; written and verbal
- Able to work a flexible schedule including peak periods weekends, holidays and evenings
- Physical requirements: lift/carry/move 40lbs minimum including product and fixtures and to stand for long periods of time
OUR COMPANY VALUES:
- We value people: we want each other to be the best versions of who we can be.
- We value our relationships with our employees, suppliers and community.
- We value diversity and promote inclusivity with our words, actions and images.
- We value professional development and personal growth.
- We value community service and philanthropy.
- We value and foster creativity and self-expression.
- We value accountability for ourselves and the collective and show integrity through all our interactions.
- We value storytelling and reading.
WHO WE ARE:
The FoundRae Collection is more than jewelry. The pieces are modern heirlooms, ones that allow the wearer to express something of themself to the world. The Foundrae collection is intended to become part of the wearer, a second skin, to be an expression of identity and of personal values.
The collection is founded on a lexicon of archetypal, mythological and classical symbols with the intention of inspiring the wearer to take the wisdom passed down through generations and apply that to one’s own life. Foundrae is a reminder, one we wear against our hearts or on our hands, of our capacity for change and growth. When you wear one of these pieces, you are announcing to yourself and to the world that everything you want and everything you want to be is already inside you - all you have to do is claim it.
WHO WE ARE LOOKING FOR: Jewelry Stylist
POSITION SCOPE:
The Jewelry Stylist acts as brand ambassador and is responsible for delivering excellent client service by building long term client relationships, communicating the brands’ aesthetic and product knowledge allowing each client to share their individual story through luxury jewelry pieces while meeting and exceeding sales goals.
Client Development:
- Assist clients in finding their perfect pieces while building and maintaining authentic long-term relationships
- Effectively communicate product knowledge continually staying informed as new collections and designs are introduced
- Clearly and eloquently communicate the company's aesthetic and mission to clients
- Respond to all clients in a welcoming and inviting manner through all forms of communication
- Actively pursue new clients through outreach and customer information acquisition
Sales:
- Achieve and exceed weekly and monthly sales targets through client outreach, in store sales and phone/email communication
- Possess a strong passion for listening to client needs and or milestone occasions to drive sales in a team-oriented environment
Store Operations:
- Support visual merchandising by ensuring product is displayed appropriately and that all product styles are represented. Identify when stock is low and inform management
- Participate in inventory spot checks ensuring all store operating and security processes are followed
- Participate and help prepare the store for any marketing or special events
- Participate and ensure that store presentation is maintained daily and inform of any housekeeping needs
- Closing Duties
- Ensure store is clean and presentable for following day
- Confirm all sends for the day are packed
- Lock cabinets, safe and doors at closing
- Ensure all security alarms are on
Qualifications:
- Minimum of high school degree
- Minimum of 2 years previous high-end retail and/or jewelry sales experience preferred
- Introductory knowledge of jewelry materials; metals, precious and semiprecious stones etc
- Client book preferred
- Able to utilize POS system, experience with Shopify a plus
- Fashion forward, intuitive, personable, a self-starter, multi-tasker and strong interpersonal skills
- Highly organized and detail oriented
- Mac proficient, knowledge of design programs a huge plus
Our Company’s values:
- We value people: we want each other to be the best versions of who we can be.
- We value our relationships with our employees, suppliers and community.
- We value diversity and promote inclusivity with our words, actions and images.
- We value professional development and personal growth.
- We value community service and philanthropy.
- We value and foster creativity and self-expression.
- We value accountability for ourselves and the collective and show integrity through all our interactions.
- We value storytelling and reading.
