Priority Envelope Cost Usps Jobs in Usa

About the Company

Barker Industries, a TCP Analytical company, is a manufacturer of High Purity Chemicals for the pharmaceutical, electronic, aerospace and research and development industries.

About the Role

The Operations Manager is responsible for managing the day-to-day operations and production scheduling for the plant. This role will also be responsible for managing the supply chain, including raw material/packaging inventory and customer order fulfillment. This role involves leading the Production team, maintaining compliance, and implementing continuous improvement.

Responsibilities

• Manage the day-to-day operations of the production floor and production employees.
• Ensure adherence to applicable regulatory and legal requirements (OSHA, FDA, etc) while also ensuring adherence to TCP Analytical policies and procedures (time and attendance, behavior expectations, performance standards).
• Make scheduling and staffing determinations to ensure the on-time and in full completion of customer orders.
• Ensure TCP output and delivery metrics are achieved.
• Initiate corrective actions to reposition unfavorable outcomes.
• Help implement site-wide initiatives with deliverable project ownership of plant drivers including scrap reduction, absorption, capacity improvements and output/throughput improvements.
• Monitor inventory levels of required raw materials, manufacturing supplies, and packaging/shipment supplies.
• Evaluate vendors for procuring required supplies and make decisions to ensure timely receipt while minimizing cost impact to site.
• Initiate Purchase Orders for ordering required manufacturing and packaging supplies as needed.
• Place orders for required manufacturing and packaging supplies as needed to ensure adequate stock of materials are present to prevent production interruption.
• Oversee and perform initial review of all documentation coming from the production area.
• Responsible for correctness and adherence to cGMP requirements and good documentation practices (GDP) from production employees.
• Coach, train, and develop as needed to ensure site compliance in documentation practices.
• Prepare appropriate shipping documents and prepare all products for shipping.
• Coordinate logistics and shipping details with carriers, with a focus on improving on-time delivery, while minimizing logistics costs for the Barker site.
• Communicate with customers on status of orders, scheduling details, and finalization of shipping documents and required items per customer requests.
• Input customer orders into the Chempak ERP system.
• Ensure completeness and correctness of orders being entered.
• Work between leadership, quality, and production teams to ensure realistic and achievable timelines for on-time delivery.
• Support the expansion of EHS programs at the Barker site, including providing leadership to Barker EHS safety team (in development).
• Ensure site audit readiness at all times through the proactive oversight and management of the production and manufacturing areas, including supporting consistent cleaning, organization, and 5S principles for orderly manufacturing operations.
• Provide ownership of deviations and nonconformances resulting from the production area, including leading investigations and inquiries into site identified deviations, supplier corrective action requests, and site initiated corrective action / preventive action (CAPA) tasks.

Qualifications

• Bachelor’s degree in Business, Engineering, or science related field.

Required Skills

• 5+ years of experience in operations, supply chain, or manufacturing with at least 2 years in a leadership or managerial role.
• Experience in a regulated industry (e.g., manufacturing, pharmaceuticals, healthcare).
• Strong familiarity with relevant industry standards and regulatory requirements (e.g., GFSI, FDA, USP, NF, FCC).
• Strong problem-solving skills and attention to detail.
• Excellent communication, leadership, and interpersonal skills.
• Ability to work cross-functionally and manage multiple priorities.

Equal Opportunity Statement

TCPA is proud to be an equal opportunity employer. We are an Equal Employment. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

The Senior Project Manager will be responsible for overseeing multiple development projects through all stages of the lifecycle. This includes site evaluation, entitlement coordination, design management, permitting, budgeting, scheduling, and construction administration. The ideal candidate is a technically grounded, hands-on professional who can bridge engineering detail with big-picture development strategy.

Pay: $100,000 to $140,000

Key Responsibilities:

• Lead the planning, design, and construction of development projects from pre-concept through completion.
• Coordinate with civil, structural, architectural, MEP, and landscape consultants to ensure cohesive design integration and value engineering.
• Oversee permitting and entitlement processes with local agencies, ensuring compliance with zoning, building codes, and environmental regulations.
• Manage project budgets, proformas, and schedules; identify cost-saving opportunities and mitigate risks.
• Work closely with contractors, consultants, and internal development teams to maintain quality, safety, and schedule integrity.
• Conduct regular site visits to monitor construction progress and resolve field issues.
• Prepare and deliver project reports, presentations, and updates to senior leadership and investors.
• Negotiate contracts, change orders, and consultant scopes of work.
• Mentor junior project managers or coordinators, fostering a culture of technical excellence and accountability.

Qualifications:

• Bachelor’s degree in Civil Engineering, Construction Management, or related field (Master’s preferred).
• Professional Engineer (P.E.) license or equivalent experience strongly preferred.
• 8+ years of progressive experience in civil engineering, construction management, or development project management.
• Proven track record managing ground-up developments (multifamily, mixed-use, or commercial projects preferred).
• Strong technical understanding of sitework, grading, utilities, structural systems, and building envelope design.
• Proficiency in construction budgeting, scheduling (MS Project or equivalent), and project management software (Procore, Bluebeam, or similar).
• Excellent communication and leadership skills, with the ability to coordinate across design, finance, and field operations.
• Deep understanding of local permitting and entitlement processes.

Why join us? We offer a competitive starting wage along with a comprehensive employee benefits package that includes, but is not limited to:

• Health, Dental, Vision, 401K
• Paid vacation, holidays, and sick leave
• A positive working environment
• Growth Potential

The above statements are intended to be a general description. The omission of a specific duty does not exclude it from the position if work is similar, related or logically assigned. Moreover, the description is subject to change as the needs of the employer or position change.

We are a drug-free workplace, and all employees will undergo background and drug screenings to ensure a safe, reliable, and productive work environment. These checks help us maintain the integrity of our team and ensure that all employees can perform their duties safely and effectively.

We are an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.

Company Description

At Home Weather, we help homeowners reduce energy costs and minimize their carbon footprints with ease. As a trusted Mass Save® partner and a leading Home Performance Contractor in Massachusetts, we are committed to creating energy-efficient homes that save you money and support a greener future.

Role Description

This is a full-time on-site role for a Crew Lead at Home Weather, located in Lawrence, MA. The Crew Lead will be responsible for supervising and coordinating the work of the crew to ensure projects are completed efficiently and on time. Daily tasks will include assigning duties, monitoring work quality, ensuring safety protocols are followed, providing on-the-job training, and resolving any issues that arise. The Crew Lead will also be responsible for maintaining communication with management and clients to provide updates on project progress.

Key Responsibilities:

• Lead and supervise a crew performing home performance work such as insulation, air sealing, blower door testing, and HVAC efficiency measures.
• Review work orders and ensure materials, tools, and equipment are ready for each job.
• Conduct on-site safety briefings and ensure compliance with OSHA and company safety standards.
• Monitor progress to ensure work meets quality assurance, program, and inspection standards.
• Train, coach, and evaluate crew members to improve efficiency and workmanship.
• Communicate clearly with customers about work being performed, timelines, and any necessary follow-ups.
• Coordinate with the Production Manager, Energy Auditors, and Warehouse staff to ensure smooth workflow.
• Complete daily production reports, time logs, and material usage documentation.
• Maintain a clean, organized, and professional job site and vehicle.

Qualifications

• Strong leadership and team management skills to effectively oversee a crew
• Knowledge of industry-specific safety protocols and regulations
• Excellent problem-solving and conflict-resolution skills
• Strong communication skills to interact with team members, management, and clients
• Ability to work efficiently under pressure and meet deadlines
• 2–3 years of hands-on experience in weatherization, insulation, HVAC, or general construction; at least 1 year in a leadership role preferred
• Certifications (Preferred): BPI Building Analyst or Envelope Professional, OSHA 10/30.
• Other: Valid driver’s license and clean driving record required.
• Building science fundamentals, air sealing, insulation types, and diagnostic testing (blower door, duct leakage).
• Physical Requirements: Ability to lift 50+ lbs, work in attics, basements, and crawl spaces, and tolerate varying temperatures.

Summary

Manganaro Building Group, LLC is looking for a Project Manager- Masonry to join our Beltsville, MD team. If you have extensive experience developing, overseeing and completing projects, Manganaro has a place for you!

About Manganaro:

Manganaro is a growing company performing construction services from Southeastern and Mid-Atlantic states to New England. With over 60 years of experience in drywall, masonry, concrete/masonry restoration, Divisions 8 & 10, structural strengthening and building envelope restoration.

Come join the team!

Benefits and Perks:

• Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
• Employee Stock Ownership Plan
• Flexible work hour schedule
• Company supported charitable events
• Eligible for all benefits 1st of the month after hire.
• Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
• Competitive compensation
• Company Supplied Merch
• Life insurance
• Referral program
• Casual Dress Code
• Dental and vision plans.
• 401(k) plan with generous match!
• Company-paid life, AD&D and long-term disability insurance!
• Company social outings

Primary Responsibilities:

Project Management

• Develop accurate budgets by utilizing historical data from previous projects
• Periodically visit all pending and active projects to ensure correct field methods and total knowledge of the project.
• Possess knowledge of local material, labor and equipment costs
• Oversee and track all labor on each project, whether from outside subcontracts or from internal labor sources.
• Provide predetermined deliverables in a timely manner including verification of all completed work.
• Manage and develop team members to ensure proper growth within the organization.
• Represent Manganaro in all aspects, especially in relation to standard site operations.
• Maintain client relationship at the project level.

Training and Growth:

• Solid, reputable, growing company in multiple markets (potential for career/professional growth).
• Training, development and networking activities.
• Performance rewards (increases, bonus opportunity, etc.)

Education and Experience:

• B.S. Degree in civil engineering, construction management, architecture, finance, or accounting is preferred.
• 3+ years of experience in Project Management with substantial estimating background (2+ years as assistant estimator)
• MBA is a Plus

Success Factors:

• Experience in marketing, sales, or client development and relations
• Experience working for a commercial masonry subcontractor or a GC
• Demonstrated ability to produce in a high-pressure environment
• Demonstrated ability to meet/exceed goals with minimal supervision
• Self-motivated
• Commitment to personal and professional standards of excellence
• Position requires working in our office or at a job site

This position requires a criminal background check and signing a Confidentiality, Non-Disclosure, and Non-Solicitation Agreement (this is NOT a non-compete).

Summary

Manganaro Building Group, LLC is seeking a commercial Drywall Estimator to join our Pre-Construction team in Palmetto, FL. If you have an eye for detail while maintaining the accuracy of your work, Manganaro has a place for you!

About Manganaro

Manganaro is a growing company performing construction services from Southeastern and Mid-Atlantic states to New England. Manganaro has nearly 65 years of experience in drywall, masonry, concrete/masonry restoration, structural strengthening and building envelope restoration, doors/frames/hardware (Div 8) and specialties (Div 10).

Primary Responsibilities:

• Interpret plans and specifications in order to prepare written proposals for bids and proposals
• Possess knowledge of local material, labor and equipment costs
• Maintain understanding of all local, city and state building codes in assigned locations
• Manage and train project engineers and assistant project estimators to ensure proper growth within the organization
• Continuously develop and improve upon knowledge for all product lines, including drywall, acoustical, doors/frames/hardware (Div 8) and specialties (Div 10).

Come join the team!

What we offer you:

• Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
• Employee Stock Ownership Plan
• Flexible work hour schedule
• Company supported charitable events
• Eligible for all benefits 1st of the month after hire.
• Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
• Competitive compensation
• Life insurance Dental and vision plans.
• 401(k) plan with generous match!
• Company-paid life, AD&D and long-term disability insurance!
• Company social outings

Training and Growth:

• Solid, reputable, growing company in multiple markets (potential for career/professional growth).
• Training, development and networking activities.
• Performance rewards (increases, bonus opportunity, etc.)

Education and Experience:

• B.S. Degree in civil engineering, construction management, architecture, finance, or accounting is preferred
• Assistant Estimator with 2 years of experience or 5-7 years of experience overall

Success Factors:

• Demonstrated ability to produce in an high pressure environment
• Demonstrated ability in meeting or exceeding goals with minimal direct supervision
• Self-motivated
• Commitment to personal and professional standards of excellence

This position requires a criminal background check and signing a Confidentiality, Non-Disclosure, and Non-Solicitation Agreement

About Us:

Burns & Scalo Roofing Ohio is a premier commercial roofing and building envelope contractor serving Central Ohio. We provide comprehensive services including new construction, roof replacement, repair, preventative maintenance, metal wall panel systems, and solar solutions. With a longstanding reputation for safety, quality, and innovation, we are committed to delivering exceptional value and service to our clients.

Job Summary:

The Project Manager supports all construction activities: preconstruction, in-progress, post construction. The ideal candidate will work to oversee the client relationship throughout the project to ensure satisfaction while also managing the day-to-day activities in the field. Each project will require the Project Manager to successfully manage the team, schedule meetings, and ensure high quality results. Safety is of the utmost importance, so the Project Manager will also need to work closely with the safety team to understand and enforce all safety requirements.

Job Responsibilities:

• Coordinate and lead handoff and kickoff meetings
• Maintain client communication throughout the project lifecycle
• Ensure project setup paperwork is accurate and complete
• Identify and procure permits, materials, and labor
• Follow up on submittal approvals and issue purchase order requests
• Assist the Field Supervisor with project startup and scheduling
• Solicit subcontractor quotes, issue awards and purchase orders, and define scope of work
• Attend on-site construction meetings
• Manage and update the project schedule weekly; maintain project notes and records
• Prepare and issue change orders to clients and follow up on execution
• Resolve customer collection issues
• Monitor job costs by reviewing weekly reports and investigating budget variances
• Coordinate with Accounting and Payroll on invoice questions
• Ensure Field Supervisors prepare daily reports and have necessary materials/tools
• Support Field Supervisors with miscellaneous tasks and correspondence
• Prioritize and collaborate on closeout documents
• Follow up on final billing, payments, and receivables
• Complete post-job After Action forms and attend post-job meetings
• Obtain customer satisfaction surveys
• Oversee timely project inspections and closeouts 

Job Qualifications:

• Minimum of three (3) years of Roofing industry experience with a heavy emphasis in Commercial Roofing as well as Sheet Metal
• Minimum of three (3) years of experience managing, mentoring and training crews
• Proficient in performing roof measurements, reading architectural drawings, interpreting construction schedules and bid data, and entering information into estimating and project management programs
• Possess OSHA 30 Hour Card OR be willing to take online course within the first 30 days of employment to receive certification
• Safety conscious and willing to adhere/support others on company safety policies and procedures
• Focus on customer care and relationships
• Ability to communicate effectively with people from diverse backgrounds (both written and oral)
• Strong time management, planning, and organization skills to organize resources for multiple job sites projects while managing your own schedule
• Capable of comprehending, explaining, and presenting roofing system solutions to customers and problem solve for any concerns or inquiries on their behalf
• Basic computer and technical skills and ability to learn and administer functions in company software systems to effectively perform duties
• Ability to adapt to changing requests in a timely and professional manner

Physical Requirements:

• Ability to sit or stand for extended periods and use hands for various tasks
• Vision capabilities may include close vision
• Frequent climbing, bending, kneeling, and using hand tools and power tools
• Must perform essential job functions safely and consistently in accordance with ADA, FMLA, and other applicable standards

Benefits:

• Profit Improvement Incentive
• 15 Days of Paid Time Off and 7 paid Company holidays a year
• Health, Dental, and Vision Insurance
• Company-paid life insurance
• 401(k) with company match
• Short and Long-Term Disability Insurance options
• Health Savings Account with company contribution
• Employee Assistance Program (EAP)

We’re looking for a dynamic, hands-on sourcing professional who can help build and scale a best-in-class sourcing program supporting Private Label and New Product Development. You’ll partner closely with cross-functional leaders to identify the right suppliers, negotiate strong commercial agreements, and create repeatable sourcing processes that improve speed-to-market, cost, and supply continuity.

Summary:

The Sourcing Manager is an individual contributor responsible for leading end-to-end sourcing for Private Label and New Product Development. This role builds repeatable RFx and supplier selection processes, develops supplier partnerships, and translates cross-functional requirements into commercially sound recommendations and agreements. Success requires balancing cost, quality, risk, and speed to enable efficient, compliant product launches and a stronger supplier ecosystem.

Organizational Impact:

Reporting to the Senior Manager, Sourcing, this role will expand sourcing capability by creating scalable tools, templates, and governance that improve speed-to-market, supplier performance, and total cost outcomes. Your work will directly impact new product launch readiness, supply continuity, gross margin, and risk mitigation through strong supplier selection, commercial negotiations, and disciplined performance management.

What Success Looks Like (First 6–12 Months):

• Establish and socialize a clear sourcing intake and RFx process (templates, timeline, roles/RACI, evaluation criteria)
• Deliver on-time supplier selection and contracting for priority NPD/Private Label launches
• Build a qualified supplier pipeline (including international options where appropriate) across priority categories
• Implement basic supplier performance management (KPIs, scorecards, QBR cadence) for awarded suppliers
• Identify and deliver measurable value (TCO improvements, cost avoidance, risk reduction, lead-time and service improvements)

Key Deliverables:

• Standard RFx toolkit (RFI/RFP/RFQ templates, evaluation scorecards, award memo format)
• Supplier due diligence and onboarding checklist (quality, regulatory, capacity, financial, ESG as applicable)
• Negotiation playbook and contracting checklist (commercial terms, SLAs, lead times, payment terms)
• Supplier performance dashboard and QBR agenda
• Category/supplier landscape view for priority areas (options, risks, and recommendations)

Essential Duties and Responsibilities:

• Execute sourcing strategy for Private Label & New Product Development through day-to-day ownership of initiatives, insights, and recommendations
• Build and improve repeatable sourcing processes and governance across Marketing, Product, Quality/Regulatory, Operations, Finance, and Legal
• Lead complex sourcing initiatives end-to-end, managing stakeholders, timelines, and deliverables
• Develop category strategies (make/buy, supplier segmentation, dual sourcing, risk mitigation) informed by market intelligence and business needs
• Own end-to-end RFx events (RFI/RFP/RFQ): strategy, supplier engagement, evaluation, award, and transition to performance management
• Create standardized templates and scorecards that balance total value (price, lead time, quality, service, innovation, sustainability)
• Lead negotiations to optimize total cost of ownership (TCO) and value creation (rebates, payment terms, delivery, SLAs, IP considerations)
• Develop and manage a supplier network, building partnerships that deliver innovation, capacity, quality, and competitive advantage
• Drive supplier performance management (KPIs, dashboards, quarterly business reviews), continuous improvement, and corrective actions
• Conduct market intelligence to understand supply/demand dynamics, cost drivers, regulatory changes, and geopolitical risk
• Partner with Product, Engineering, and Quality to accelerate Private Label and NPD pipelines—from concept to commercialization
• Support proto sampling, validation, and scale-up activities in alignment with quality standards and regulatory requirements
• Ensure design-for-supply, manufacturability, and sustainability are embedded early in product development
• Lead cost modeling, scenario analysis, and benchmarking to inform awards and portfolio decisions
• Track performance to plan (savings, cost avoidance, working capital, resiliency), reporting outcomes and insights to leadership
• Additional job duties as assigned

Skills/Experience Required:

• Education: Bachelor’s degree in Business, Supply Chain, Engineering, or related field
• 5+ years’ experience in sourcing, procurement, and/or purchasing environments supporting product development and commercialization; medical device, medical/clinical expertise, or prior health care experience strongly desired
• Experience working with 3rd party contract manufacturers and/or direct manufacturing partners (medical devices or other healthcare solutions preferred)
• International sourcing experience preferred
• Experience with strategic sourcing and improving supplier performance
• Familiarity with contracting language and experience negotiating contracts with suppliers
• Understanding manufacturing and quality validation processes and best practices preferred
• Strong knowledge of supply chain principles and processes
• Strength in negotiations, cost/price analysis, and purchasing procedures
• Knowledge of bids, RFx events (RFI/RFP/RFQ), and reverse auctions
• Understanding of new product launch and commercialization; experience in product development and manufacturing processes desired
• Excellent communication skills (written and verbal) with demonstrated ability to lead and influence at all levels, including senior stakeholders and business leaders
• Experience with project planning and project management; ability to lead cross-functional project teams
• Proven ability to work successfully in a deadline-driven environment with a sense of urgency
• Proficiency with Microsoft Office (advanced Excel and PowerPoint); experience with CRM and/or sourcing tools a plus

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.

The Senior Operations Manager is responsible for the day-to-day performance of Ship Essential’s New York warehouse. This role leads the building with urgency, discipline, and a strong floor presence. You will manage Operations Managers, Leads, and Associates to ensure SLAs are met every day, workflows are executed consistently, and the warehouse operates as a high-performing system.

This role reports to the Director of Warehouse Operations, who oversees both NY and LA. The Senior Operations Manager is the senior on-site leader in New York and owns execution, planning, and accountability for the building’s daily operating rhythm.

Ship Essential is a city-based 3PL built for the next generation of consumer brands. We provide inventory storage, e-commerce fulfillment, returns processing, and retail replenishment from our warehouses in New York and Los Angeles. Our partners are some of the fastest-growing brands in the market. They move quickly, they launch often, and they expect precision.

We’re building an operation that can keep up with that pace. We run disciplined warehouses, we sweat the details, and we create flow so inventory is always ready to sell and orders go out on time. If you like high standards, real ownership, and building something that scales, Ship Essential is the place to do it.

• Take primary ownership of daily warehouse performance, ensuring SLAs are met or exceeded every day.
• Oversee all aspects of daily operations, including inbound, outbound, inventory control, and exceptions, ensuring seamless execution and alignment with company goals.
• Maintain accountability for on-site execution and outcomes, with a bias toward action and problem-solving.
• Ensure all SOPs are documented, trained, and followed, holding managers accountable for compliance.

• Build and manage weekly labor plans based on inbound schedules, outbound volume, and operational priorities.
• Forecast capacity constraints and plan staffing and workflows to avoid backlogs and missed SLAs.
• Set daily priorities for the building and ensure labor is deployed to the highest-leverage work.
• Monitor throughput throughout the day and rebalance labor across functions to protect flow and service commitments.

• Share responsibility for hitting warehouse profitability and cost targets, in partnership with the Warehouse Leadership and Finance.
• Ensure labor hours, materials, and value-added services are tracked accurately and charged appropriately to brands.
• Control labor costs through disciplined scheduling and productivity management, aligning workforce levels to demand.
• Monitor spend and operational waste and drive corrective actions when performance drifts from targets.

• Focus on the performance and development of Operations Managers and Leads, ensuring they have the resources, training, and support needed to succeed.
• Actively coach, lead, and manage managers, stepping in alongside them to tackle challenges and lead by example.
• Ensure managers meet targets and deadlines, providing clear feedback and guidance to improve team performance.
• Take ultimate responsibility for manager success. If their teams fail, the Senior Operations Manager takes ownership and drives correction.

• Audit, improve, and execute on workflows across receiving, inventory movement, picking, packing, returns, and exceptions to maximize efficiency and effectiveness.
• Drive improvements to warehouse metrics, including order accuracy, on-time shipment, inventory accuracy, dock-to-stock timing, and returns SLA.
• Champion continuous improvement by identifying inefficiencies, implementing solutions, and standardizing best practices.
• Actively monitor workflows to identify bottlenecks and ensure teams operate with urgency and consistency.

• Uphold and embody Ship Essential’s Principles for Operating a Warehouse, ensuring they are practiced at every level of the organization.
• Serve as a torchbearer of Ship Essential’s values, promoting excellence, resourcefulness, and a relentless focus on the customer experience.
• Operate with a strong sense of urgency, ensuring no issues are left unresolved and every problem is met with swift action.

• Monitor the profitability of each brand we serve, ensuring costs are captured and billed appropriately.
• Use data to evaluate account performance, identify operational drivers of margin erosion, and partner with account teams to improve performance.

• Partner closely with Warehouse Account Managers to align on brand priorities, inbound schedules, special projects, and escalations.
• Ensure WAMs have clear, accurate operational visibility to support brand communication and expectation setting.
• Establish clean escalation paths and fast response loops for order issues, inbound discrepancies, returns edge cases, and compliance concerns.
• Maintain a strong internal service mindset, ensuring operational execution supports brand trust and retention.

• Provide clear reporting to the Director of Warehouse Operations on performance, risks, staffing, and operational priorities.
• Surface issues early, propose solutions, and maintain a forward-looking view of capacity and constraints.
• Maintain strong operational visibility so leadership is never surprised by performance, backlogs, or service risk.

• Minimum of 5 years in 3PL, logistics, supply chain, or warehouse management, including significant experience leading large teams.
• Proven success running day-to-day warehouse operations with high standards and consistent SLA performance.
• Experience working with Warehouse Management Systems and EDI.

• Strong leadership skills with the ability to coach, motivate, and hold managers accountable.
• Excellent problem-solving abilities and a bias for action.
• Strong planning, forecasting, and labor management capabilities.
• Adept at managing up and providing clear reporting to senior leadership.
• Strong organizational and analytical skills, with the ability to track and improve KPIs.

• A relentless drive for operational excellence and high standards.
• A bulwark against entropy, decisive and focused on delivering results.
• Commitment to living Ship Essential’s Principles and Values every day.

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Schedule: Monday - Friday 8:00am - 5:00pm

The Operations Supervisor is an independent leader, helping manage the day-to-day people, operations and client.

Job duties

(* denotes an “essential function”)

• *Ensure team provides outstanding service to client, while building strong customer relationships
• *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures
• *Create an environment conducive to service expansions and new business opportunities
• *Maximize profitability through the effective utilization of labor and resources
• *Immediately resolve any operational problems or issues
• *Produce required reports on schedule
• *Coordinate workflow within the team, prioritizing jobs and delegating duties to associates
• *Balance team’s day-to-day work assignments with projects and ad hoc requests related to mail volume, reprographics requests, conference room set up, and vendor management
• *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines
• *Train new employees on policies and procedures
• *Address performance issues among team members
• *Work with manager to create development plans and challenging assignments for team members
• *Escalate to manager client or team concerns to proactively resolve issues
• Adhere to Williams Lea policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner
• Other duties as assigned

• Bachelor’s degree or equivalent experience
• 3 or more years’ proven experience in a customer service environment, legal or financial services industries preferred
• 3 or more years’ experience in office support including a combination of administrative, facilities, hospitality, reception, reprographics and mailroom
• Understanding of USPS regulations
• Understanding of reprographics equipment and usage
• Intermediate Microsoft Office Word and Excel skills
• Basic Microsoft PowerPoint skills
• Prior experience managing vendors preferred
• Basic P&L understanding a plus
• Demonstrated experience prioritizing competing priorities under tight deadlines
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to make independent decisions that conform to business needs and policy.
• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a managerial level.
• Must work well in a team environment.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Ability to work in a fast-paced environment.
• Must be self-motivated with positive can-do attitude.
  
  

RRD's current salary range for this role is $48,500 to $70,900 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans