Premier Provider Services Jobs in Usa
16,868 positions found — Page 3
Major Responsibilities: • Develop daily and weekly workforce plans by factoring customer needs, estimated unscheduled repairs, available parts, technician skill sets and work hours to maximize customer service and productivity.
• Communicate with customers as needed for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.
• Assure that all Penske Rental units are maintained and prepared for customers • Ensure parts are available for scheduled work • Hold vendors accountable for quality and adherence to schedule for outside work • Provide customer service, assuring customers are satisfied and will return for additional business.
• Maintain shop productivity by optimizing the work plan • Coordinate with district billing clerks as necessary • Other projects and tasks as assigned by supervisor Qualifications: • 2 years of customer service experience required • At least 1 year of hands on mechanical experience required • 2 years of supervisory experience preferred • At least 2 years of service department administration preferred • High School diploma or equivalent required • Associates Degree, Technical School Degree, or Bachelors Degree preferred • ASE certification preferred • Prior experience with service scheduling programs and diagnostic programs preferred • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
• Regular, predictable, full attendance is an essential function of the job • Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
• The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
• The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
• The associate must be able to safely work in all weather conditions.
• Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
• The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Salary: $27.50/hr + Shift Differential When Applicable Penske is an Equal Opportunity Employer.
About Penske Truck Leasing/Transportation Solutions Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success.
Visit Go Penske to learn more.
Job Category: Vehicle Maintenance Management/Supervisors Job Family: Customer Experience Address: 3009 Evergreen Ave Primary Location: US-CA-West Sacramento Employer: Penske Truck Leasing Co., L.P.
Req ID: 2603014
Hybrid: Applicants must be a California resident as of their first day of employment.
PRINCIPAL RESPONSIBILITIES:
Member Services Representatives (MSR) are the first point of contact for our members' primary contact with the Alliance for both routine and complex member issues with the goal of delivering excellent customer service to our customers. The position is responsible for answering a high volume of inbound and outbound calls in a timely manner. Respond to all communications coming into Member Services in the form of email, fax, letters, chat and phone calls. Timely responses to all member communication are essential. Must effectively prioritize and flex the workload as new communication and tasks are submitted. Identify the caller's needs, clarify information, research issues, and provide solutions and/or alternatives whenever possible. Accurately and consistently document all conversations in the electronic database. This position is a liaison between the plan, the provider network, and other community agencies. The MSR positions are flexibly staffed classification and work is expected to be performed minimally at the MRS II level. However, the initial selection will be made at the entry level MSR I. Our more advanced level position of the series is the MSR III who will be required to perform a variety of complex matters.
Member Services Representatives are under the direction of a Member Services Supervisor, Manager and Director, and service our members through our call center as well assisting other departments with responses to member issues by initiating communication between departments to ensure action, cooperation, and compliance of managed care operations.
Member Services Representative I
This position which requires the ability to work as a team player within the Alliance and with external contacts, make sound judgments based on analysis of information, be an effective communicator, active listener and balance advocacy for the member with the policy provisions such as plan policies, EOC, regulatory guidelines, and DMHC/DHCS rules and regulations. The MSR provides courteous, professional, and accurate responses to incoming inquiries regarding network, plan benefits, eligibility, authorizations, plan services and guidelines, as well make decisions with the goal of ensuring member satisfaction and retention. The MSR performs a variety of complex functions and is also responsible for maintaining accurate and complete inquiry/grievance records in the electronic database. Maintains compliance with DMHC regulatory requirements and DHCS contractual obligations. MSR I staff who demonstrate proficiency in meeting, maintaining and exceeding principal performance objectives and metrics may be eligible to be promoted to a Member Services II or III role. Member Services Representative I staff may be eligible for promotion to Member Services Representative II or III positions once they have worked as a MSR I for a minimum of 12 months to be proficient with program and system knowledge in addition to meeting performance matrix requirements.
Principle duties and responsibilities
* Serve as the primary contact for members, providers and others for questions related to claims, benefits, authorizations, pharmacy, member eligibility and other questions related to Alameda Alliance and provide accurate, satisfactory answers to their inquiries or concerns.
* Respond to and resolve member service inquiries and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility, claims, behavioral health, and care coordination.
* Answer incoming calls, emails, chats, and other requests for assistance in a timely manner in accordance with departmental performance targets and provide excellent customer service while doing so. May include assisting members in person.
* Recognize and understand the difference between calls that require quick resolutions and calls which will require follow-up and handle each appropriately.
* De-escalate situations involving dissatisfied customers, offering patient assistance and support.
* Accurately document all contacts per department standards/guidelines in the Customer Relationship Management (CRM) system.
* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).
* Interface with Grievance and Appeals, Claims, Enrollment, IT, Network Management, Pharmacy, Authorizations, and other internal departments to provide Service Excellence to our members.
* Help guide and educate members about the fundamentals and benefits of managed health care topics, to include managing their health and well-being by selecting the best benefit plan service options, maximizing the value of their health plan benefits, and choosing a quality care provider.
* Intercede with care providers (doctor's offices) on behalf of the member, assisting with appointment scheduling; connect members with internal Case Management Department for assistance as needed.
* Assist members in navigating , the Member Portal, and other health care partner online resources and websites to encourage/reassure them to use self- service tools that are available.
* Manage any issues through to resolution on behalf of the member, either on a single call or through comprehensive and timely follow-up.
* Research complex issues across multiple databases and work with support resources to resolve member issues and/or partner with others to resolve escalated issues.
* Provide education and status on previously submitted pre-authorizations or pre- determination requests for both medical and pharmaceutical benefits.
* Meet the performance goals established for the position in the areas of compliance, efficiency, call quality, member satisfaction, first call resolution, punctuality, and attendance.
* Always maintain a professional level of service to members.
* Always maintain confidentiality of information.
* Consistently support the Alliance's approach to Service Excellence by adhering to established department and company standards for all work-related functions.
* Interact positively with all Alliance Departments.
* Accurately and consistently document (electronic database) and resolve Exempt Grievances (any expression of dissatisfaction that are not coverage disputes, disputed health care services involving medical necessity, or experimental or investigational treatment and that are resolved by the next business day following receipt).
* Process MS Dept projects
* Serve as a back-up to manage the escalated calls.
* Perform other duties as assigned.
ESSENTIAL FUNCTIONS OF THE JOB
* Contacts: Receive, manage, and document telephone calls, emails, and other sources of contacts from members, potential members, and providers, and explain health plan benefits and plan rules. Describe the types of services the Alliance offers to the Member within the managed care system. Provide clarification about issues regarding patient and physician rights and how the plan operates.
* Conflict resolution: Resolve member problems/conflicts by convening with other departmental staff as needed.
* Member communications: Create and/or mail appropriate member materials and communications as needed.
* Computer: Perform ongoing data entry which assists in the maintenance of the Member Services department database to ensure data integrity.
* Comply with the organization's Code of Conduct, all regulatory and contractual requirements, organizational policies, procedures, and internal controls.
PHYSICAL REQUIREMENTS
* Constant and close visual work at desk or computer.
* Constant sitting and working at desk.
* Constant data entry using keyboard and/or mouse.
* Constant use of multi-monitor setup
* Frequent use of telephone and headset.
* Frequent verbal and written communication with staff and other business associates by telephone, correspondence, or in person.
* Frequent lifting of folders, files, binders, and other objects weighing between 0 and 30 lbs.
* Frequent walking and Standing
Number of Employees Supervised: 0
MINIMUM QUALIFICATIONS:
* Bachelor's degree or equivalent experience preferred.
* High school diploma, GED required.
* The ability to speak and understand-bilingual: Spanish/English, Cantonese/English, Vietnamese/English, Tagalog/English are required as designated.
* A bilingual proficiency exam will be administered to ensure the candidate possesses the appropriate skill level to meet requirements. The successful candidate must score 90% or higher.
MINIMUM YEARS OF ADDITIONAL RELATED EXPERIENCE:
* Minimum one year of direct customer service experience. Call center experience and managed care experience a plus
* Experience determining eligibility for financial assistance, insurance benefits, unemployment and/or other social services programs.
* Demonstrated knowledge expert of AAH Member Services policies and procedures
* Consistent record of meeting, maintaining, or exceeding monthly Departmental performance metrics.
* Consistent track record of documenting Service Requests accurately and clearly and monitoring open Service Requests to ensure responses and closure.
* Consistent record of high quality of work as demonstrated through call and documentation auditing, appropriate Call Disposition coding, as well as an overall acceptable monthly Member Satisfaction Survey result as assessed by Member Services Quality Specialist, MS Trainer and Member Services Supervisor.
* Demonstrated proficiency in current Customer Relationship Management (CRM) tool, phone system software Quality Management Solution, Pharmacy Benefits Management applications (PBM), Interpreter vendor scheduling software, delegate portal solutions and the Alliance's Member portal.
* Demonstrated ability to effectively handle the department's key special projects: Member Portal Request Processing, Kaiser PTE Requests, PCP retroactive and same month requests.
* Demonstrated ability to help members face-to-face in the field and/or at the Alliance offices (walk-ins). Also highly skilled at handling issues related to member bills, transportation set-up and benefit coordination with providers and pharmacy needs.
SPECIAL QUALIFICATIONS (SKILLS, ABILITIES, LICENSE):
* Ability to prioritize and adapt to changing situations in a calm and professional manner.
* Ability to maintain composure in stressful situations.
* Excellent problem-solving skills
* Ability to exhibit cooperation, flexibility, and provide assistance when talking to members, providers, and staff.
* Skill in basic data entry
* Ability to type 40 net words per minute: multi-task
* Manual dexterity to operate telephone, computer keyboard equipment.
* Speak English proficiently, clearly, and audibly.
* Memorize and retain information quickly; meet physical requirements
* Spell correctly
* Learn the policies, regulations, and rules applicable to business operations.
* Follow instructions, reason clearly, analyze solutions accurately, act quickly and effectively in emergency situations; operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
* Excellent phone etiquette and ability to communicate clearly and concisely, both orally and in writing.
* Excellent interpersonal skills with the ability to interact with diverse individuals and flexibility to customize approach to meet all types of member communication styles and personalities.
* Strong verbal and written communication skills.
* Demonstrated ability to quickly build rapport and respond to members in a compassionate manner by identifying and exceeding member expectations (responding in respectful, timely manner, consistently meeting commitments).
* Demonstrated ability to listen skillfully, collect relevant information, determine immediate requests, and identify the current and future needs of the member.
* Must be self-motivated and able to work with minimal supervision
* Must be team-oriented and focused on achieving organizational goals.
* Proficient problem-solving approach to quickly assess current state and formulate recommendations.
* Proficient in translating healthcare-related jargon and complex processes into simple, step-by-step instructions which members can understand and act upon.
* Proficient conflict management skills to include ability to resolve issues during stressful situations and demonstrating personal resilience.
* Ability to work regularly scheduled shifts within the Alliance's hours of operation including the training period, with scheduled lunches and breaks, flexibility to adjust daily schedules; and to work over-time and/or weekends as needed.
* Medical terminology knowledge preferred
* Ability to work within a broad systems perspective
* Experience in use of various computer systems software as well as Microsoft Windows, and Microsoft Suite, especially Outlook, Word, Excel.
* Must have reliable and stable internet connection for remote work (50-100 Mbps download speeds).
Employees who interact with members of the public may be required to be tested for Tuberculosis and fully vaccinated against COVID-19 and influenza. Successful candidates for those positions/ classifications may be required to submit proof of vaccination against influenza and/or COVID-19, a negative Tuberculosis test, or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the Human Resources department.
SALARY RANGE $22.88-$34.33 HOURLY
The Alliance is an equal opportunity employer and makes all employment decisions on the basis of merit and business necessity. We strive to have the best-qualified person in every job. The Alliance prohibits unlawful discrimination against any employee or applicant for employment based on race, color, religious creed, sex, gender, transgender status, age, sexual orientation, national origin, ethnicity, citizenship, ancestry, religion, marital status, familial status, status as a victim of domestic violence, assault or stalking, military service/veteran status, physical or mental disability, genetic information, medical condition, employees requesting accommodation of a disability or religious belief, political affiliation or activities, or any other status protected by federal, state, or local laws.
Location: Moraine, OH
Target Salary: $130,000 +(depending on experience) + comprehensive benefits
A mission-driven PACE organization in Columbus is seeking a Primary Care Provider - Nurse Practitioner to join its interdisciplinary team serving frail and elderly adults. This is a highly collaborative, patient-centered role focused on comprehensive primary care, care coordination, and improving outcomes for older adults in a community-based model.
Why This Role Stands Out
Collaborative interdisciplinary team (IDT) model with strong clinical support
Focus on relationship-based primary care—not volume-driven medicine
Opportunity to make a meaningful impact on aging adults and reduce hospitalizations
Competitive compensation and strong benefits package
Key Responsibilities
Deliver comprehensive primary care, including history, physical exams, and ongoing assessments
Develop individualized care plans and collaborate closely with the IDT and Medical Director
Manage medications, reconciliation, and interactions with pharmacist collaboration
Coordinate specialist referrals and follow up on consults, labs, and imaging
Monitor participant status during hospitalizations and transitions of care
Participate in daily IDT meetings and contribute clinical insights
Educate participants and caregivers on self-care, medications, and wellness
Provide on-call coverage as part of a shared rotation
Support quality improvement initiatives, staff training, and clinical policy development
Ensure accurate documentation, coding, and compliance with regulatory standards
Qualifications
Nurse Practitioner (NP) license
Active state license (Ohio) and DEA/CDS
BLS required
Minimum 2 years of direct patient care experience (geriatric or frail population preferred)
Experience in managed care, primary care, or geriatrics strongly preferred
Pre-Employment Requirements
Valid driver’s license, reliable transportation, and required auto insurance
Medical clearance and immunizations
Background check, license verification, references, and drug screening
Interested?
If you’re a clinician passionate about geriatric care and value team-based, patient-centered medicine, please apply for more details.
#AC1
#ACP
Summary:
Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients’ needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs.
Responsibilities:
Receives and directs phone calls from patients and physician offices
Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria
Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician’s clinical staff, as well as equipment and facilities
Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns
Schedules urgent care appointments as needed and directed by physician
Greets patients for scheduled and/or urgent care appointments and procedures
Confirms and verifies patient demographic and insurance information
Collect co-payments from patients upon arrival when applicable
Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information
Collaborates with insurers to obtain patients’ prior-authorizations for procedures and tests as needed
Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits.
Verifies eligibility for procedures or tests from various health care institutions
Reviews and audits billing discrepancy reports and researches errors for resolution
Maintains accurate and timely records, logs, charges, files, and other related information as required
Performs a variety of related administrative and clerical duties, such as retrieving files and other records, faxing, collating, data entry, and relaying messages to physicians, residents and staff
Prepares special reports or spreadsheets for physicians as requested
Complies with established departmental policies, procedures and objectives
Complies with all health and safety regulations and requirements
Contributes in maintaining a respectful environment of professionalism, tolerance, and acceptance toward all employees, patients and visitors
Performs other duties as required.
Requirements:
High School Diploma or GED
Proficient in software and computer systems
Knowledgeable of business office terminology / procedures
Ability to multi task and work under stressful situation
Effective written and verbal communication skills
1+ year of customer service experience required
Experience with medical office terminology preferred
Work Schedule:
8AM - 5PM Monday-Friday
Work Type:
Full Time
Job Summary
Under general supervision of Account Director, provides technical support and expertise to assigned customer. Conducts telephonic and electronic follow up and closing functions for open work orders on assigned accounts in order to meet the contractual obligations of the client. Intent is to ensure work orders are completed on time. This position will primarily involve handling customer communications on general trades-related work orders (with emphasis on plumbing, lighting, doors, and electrical repairs). Communications include but are not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Capabilities to understand and review quotes and provide recommendations for most effective, timely and cost conscious repairs.
Essential Duties & Responsibilities
- Perform administrative support to include work order management and scheduling, vendor management, purchase order coordination, reporting, and any other such task assigned by supervisors
- Provide technical direction and support to EMCOR Field Organization and subcontractors to ensure timely completion of all general trades-related work orders
- Respond to requests for maintenance and repair of facilities with an emphasis on plumbing, doors, and electrical situations affecting the facilities, etc.
- Maintain effective communications with employees, management, EFO/contractors, and customers as operations are 24/7.
- Assist customer and service providers with invoicing statuses and issues; escalate when appropriate
- Provide accurate reporting on open work orders for supervisor review as requested
- Document all work order related correspondence with customers and EFO/service providers to ensure files and work order history are always up to date and complete
- Will attend all required staff meetings and complete all required safety training
Qualifications
- Associates Degree or equivalent experience
- Minimum of 5 years of experience in general contractor trades maintenance and management or an equivalent combination of education and experience
- Bi-lingual English-Spanish preferred
- Advanced proficiency in MS Windows Applications, including MS Excel and Word. Must be able to Type min 50 wpm and have good writing skills
- Professional and friendly demeanor, willing to go above and beyond to accomplish the mission
- Ability to work under pressure and make correct decisions with limited input; know when to escalate issues to leadership
- Ability to communicate effectively and efficiently with all functions of the Operations Team and Call Center to carry out objectives of the program
- Ability to think critically and problem solve
- Ability to maintain a courteous, professional demeanor at all times
- Convey confidence in providing and receiving pertinent information
- Must be punctual, reliable and caring about their work ethic
- Capability to travel < 25% to customer headquarters or sites
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
Rheinmetall 4iG Digital Services (R4) is a joint venture between Rheinmetall, a globally leading supplier of defense and automotive products, and 4iG, Hungary's leading IT systems integrator. R4 has been founded end of 2022 with its headquarters in Budapest and the initial mission to provide project- and operations-related IT services to Rheinmetall's local subsidiaries in Hungary and worldwide. Based on business requirements and opportunities, R4 plans to progressively expand the scope of its services for internal and external customers alike. In a nutshell, R4 is like a start-up with guaranteed success. Equipped with a hands-on mentality, it significantly benefits from the support and tremendous growth of both Rheinmetall and 4iG. The designated business and solid setup offer outstanding development potentials for R4 itself but consequently also for all employees, because there will be lots of interesting jobs in an international and dynamic work environment.
In order to achieve our common goals, we count on you
* Design, implementation and operation of print management system and print servers.
* Takes over communication with the service provider and processes reported problems in close cooperation with the service provider
* Approves the system settings for the printing functions provided by the service provider and ensures that they are maintained
* Improves existing processes and technical solutions
* Is an active member of the team and contributes to continuous optimization with their experience
What you will need for successful work
* Degree in computer science, information technology, business information technology, or related field with relevant working experience
* Professional experience (min. 3 years) with print servers and printing solutions (follow me printing)
* Professional experience with printer hardware (especially Konica Minolta printers)
* Thorough knowledge of modern print management software
* Basic knowledge of networks, databases and application servers
* Recognising and communicating technical, structural and organisational problems and developing proactive solutions
* Close cooperation with other departments within the organisation
* Thorough work ethic with attention to detail
* Strong analytical skills combined with a strong service and customer focus
* Independent, proactive work
* Positive and solution-oriented mindset, team spirit
* Business fluent English and Hungarian, both written and spoken
What we offer
* Take over an important and challenging role with high visibility
* Become part of the unique growth stories of Rheinmetall and 4iG, which offer outstanding development and career opportunities
* Gain insight into the defense and automotive industry
* Make use of the broad network with over 30.000 great colleagues at Rheinmetall and 4iG worldwide
* Benefit from various professional trainings and events
* Enjoy our international and flexible work environment with an official office in Budapest but up to 100% mobile work
What we are happy about
* Experience with SafeQ, Siteaudit, and Autostore systems
* Knowledge of ITIL processes
* Experience with ServiceNow
* Software release management
* German language skills are an advantage
Premier Medical Staffing Services is seeking a travel nurse RN Clinic Ambulatory Care for a travel nursing job in Alpharetta, Georgia.
Job Description & Requirements
- Specialty: Ambulatory Care
- Discipline: RN
- Start Date: 04/13/2026
- Duration: 11 weeks
- 40 hours per week
- Shift: 8 hours
- Employment Type: Travel
Premier Medical Staffing Job ID #624924. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: RN Clinic
About Premier Medical Staffing Services
Premier Medical Staffing Services, LLC is a nationally expanding healthcare staffing firm for healthcare professionals and companies. We understand our clients’ need for highly qualified, expertly trained medical professionals and are passionate about helping clinicians find employment opportunities that fit their personality and needs. Able to accommodate the ever-changing needs of the healthcare landscape, we offer per-diem, contract and direct hire placements to support the unique needs of each industry sector. Premier Medical Staffing Services is Joint Commission Certified, a Military Spouse Employment Partner and is certified as a Women’s Business Enterprise. We are proudly nurse owned.
Base Pay Rate Range: $20 - $30/hr , based on experience
Location: Newburgh , NY
Additional Locations/Areas Available: Capital District, Orange/Ulster County, Delaware County, Rockland County, Glens Falls
Employment Types: Full-Time, Part-time and Per-Diem
Schedules Available: Days, Nights, Weekends
Benefits: Medical, Dental, Vision (with company contribution), Direct Deposit, Paid time off (PTO), 401(k)
Pay and Bonus Incentives :
~$2,500 sign-on bonus for full-time
~ Base Pay Rate Range: $20.00 - $30.00 per hour, based on experience
~ Night shift differential
~ Dedicated hospital shift differential
~ Overtime opportunities
~ Referral Bonus opportunities (refer EMTs and/or Paramedics)
About Ambulnz by DocGo : D ocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. D ocG o disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. D ocGo' s proprietary, AI-powered technology, l ogistic s network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, D ocG o empowers the full promise and potential of telehealth by f acilitatin g healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with D ocGo' s integrated Ambulnz medical transport services, D ocG o is bridging the gap between physical and virtual care.
Responsibilities:
Collaborate with your fellow EMTs and management to assure top tier patient care.
Be flexible as emergency services operate on a 24-hour clock - your work shift schedule may vary due to the nature of the business.
Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses and registrations
Conduct yourself in a courteous, helpful, and professional manner when dealing with patients, co-workers, supervisors, and the public.
Recognize and treat any medical condition with appropriate techniques , equipment, and knowledge of all State and County protocols.
P rovide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures.
Maintain rig cleanliness by stocking the rigs and taking ownership of your space.
Gather patient billing information and appropriate billing signatures.
Prepare and submit a pre-hospital patient care report.
Respond promptly to assignments as required by the Dispatch Center.
Qualifications:
NY State EMT License
Valid Driver's License (held for 2 or more years) and acceptable driving record
Valid BLS CPR Card for the Health Care Provider
Excellent verbal communication skill
Must be able to lift, push and pull 125 lbs. or more.
Successfully complete Physical Aptitude Test
Tech-savvy or comfortable with technology
Able to work on a team
Respectful of colleagues, patients, and supervisors
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
- High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front-office workflows. The Patient Services Associate interacts with patients by greeting and providing check-in prior to an appointment, collecting payments, communicating about waiting times, and supporting check-out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high-quality care to every patient, every day.
Responsibilities
Patient Reception & Check-In/Check-Out
- Welcome patients and visitors in a professional, friendly manner.
- Register and check in patients; verify demographic and insurance information.
- Collect copayments and outstanding balances.
- Schedule follow-up appointments and provide visit summaries or referrals as needed
Scheduling & Communication
- Schedule new and follow-up appointments, including diagnostic testing according to clinical protocol.
- Confirm, reschedule, and communicate changes or delays promptly.
- Manage high-volume incoming calls using proper telephone etiquette.
- Record accurate messages and route inquiries to appropriate team members.
- Coordinate communication between patients, providers, and staff.
Insurance & Billing Support
- Review and update patient demographics and insurance information.
- Verify insurance eligibility and benefits prior to appointments.
- Obtain and document pre-authorizations and referrals as required.
- Communicate coverage issues or policy changes to patients before visits.
- Assist patients with insurance inquiries and time of service payment expectations.
- Maintain knowledge of insurance requirements, including managed care and government programs.
Administrative Support
- Prepare daily clinic schedules and complete chart prep for upcoming appointments.
- Support office operations, including faxing, scanning and indexing documents into the patient's medical record.
Customer Service & Compliance
- Provide compassionate assistance and resolve patient concerns promptly.
- Ensure patient confidentiality and compliance with HIPAA regulations.
- Contribute to a clean, safe, and welcoming environment.
Qualifications
Education:
- High school diploma or general education degree (GED): or equivalent combination of education and experience.
Experience Industry: Healthcare
Experience:
- 2-3 years recent experience in a related position in medical office setting preferred
- Strong computer knowledge (Microsoft office) preferred
- Experience in coding, office billing, insurance and government payer regulations, and other third-party billing requirements (pertaining to services offered by the practice) preferred
Skills/Abilities:
- Bilingual- English and Spanish speaking
- Knowledge of medical terminology
- Superior customer service skills
- Excellent verbal and written communication
- Ability to work in a fast-paced environment
- Ability to work on multiple projects at one time
- Ability to work as a team player
- Ability to prioritize responsibilities and meet deadlines
- Ability to work in a high stress environment.
Benefits and Compensation
Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU.
We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well-being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families.
About Us
Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix-affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office-based practices. The group's high-quality, evidence-based care is bolstered by significant investments in research, education, quality-improvement and safety initiatives.
Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
