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As a Power Platform Developer and Knowledge Management Analyst, you will be responsible for designing, developing, and deploying scalable and intuitive solutions using the Microsoft Power Platform leveraging SharePoint and other data sources.

Roles and responsibilities will include, but are not limited to:

• Collaborate with clients and stakeholders to understand business requirements and design effective Power Platform solutions
• Collaborate with clients and stakeholders to understand business processes to develop modular, scalable and reusable Power Automate flows.
• Develop Power Apps and Portals (now called Power Pages) using the Power Platform, incorporating intuitive user interfaces and responsive designs.
• Customize app functionalities by creating data models, integrating external data sources, and implementing complex business logic, leveraging Dataverse, AI Builder, CoPilot, Microsoft Syntax, Power Automate, Fabric and PowerBI.
• Implement user authentication and access control mechanisms to ensure data security and privacy. Extend Zero Trust Data Protection with Microsoft Purview and while enabling Data Sharing with Viva.
• Weave Power Platform actions into traditional M365 (Email, Teams, SharePoint) user experiences.
• Collaborate with solution architects, UX designers, and backend developers to ensure seamless integration and functionality.
• Conduct thorough testing and debugging to identify and resolve issues, ensuring the reliability and usability of Power Platform solutions.
• Provide technical guidance, support, and training to end-users, promoting adoption and effective utilization of Power Platform solutions.
• Stay updated with the latest features and best practices in Power Apps development, continuously enhancing your skills and knowledge.
• Collaborate with project managers and participate in project planning, estimation, and resource allocation activities.
• Document technical specifications, user guides, and deployment instructions for Power Platform applications.
• Maintain and transform legacy SharePoint applications.

This position requires the ability to obtain an active Department of Defense Secret security clearance.

Required skills & experience:

• Bachelors degree. (Relevant certifications and equivalent work experience will also be considered.)
• Agile experience required.
• Experiential familiarity developing solutions with at least two of the following is required and with more than two is a plus:
  • AI Builder
  • CoPilot Virtual Agents
  • Microsoft Fabric
  • PowerBI
  • Power Pages
  • Power Apps
  • Power Automate
  • Dataverse
• Experience with developing or maintaining SharePoint Apps required;
• Experience with DEVSECOPS CI/CD Pipelines such as Gitlab, Github, Atlassian and Azure DevOps (ADO).
• Strong problem-solving skills and the ability to analyze business requirements and translate them into technical solutions.
• Excellent communication and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders.
• Willingness to work five days a week on-site at the Washington Navy Yard (WNY) with core hours between 9AM and 2PM. (Compressed work schedules are available).
• Ability to obtain and maintain a SECRET or higher clearance.

Preferred experience:

• Pre-existing SECRET or higher clearance obtained via a T5 background check.
• Experience converting SharePoint Framework (SPFx) to Dataverse / Power Platform Native is a plus and SharePoint UI Path to Power Pages a plus.
• Connecting Azure PaaS Services to Power Platform Services as companion services via a Service Gateway (e.g. connecting Data Factory to Dataverse) is a plus
• Experience integrating SharePoint, GraphAPI and Dataverse with Microsoft Purview and Viva Topics is a plus.
• Experience connecting Defender to Azure and Power Platform services a plus.
• Experience connecting a Dataverse or GraphAPI accessible Azure resources to a Databricks Restful API service a plus.
• Experience with both Atlassian Bamboo and Azure DevOps (ADO)
• Strong proficiency in building Power Apps solutions using the Power Apps platform, including data modeling, formulas, expressions, and controls.
• Solid understanding of user interface design principles and responsive design concepts.
• Experience integrating Power Apps with various data sources and services, such as SharePoint, Dynamics 365, and Microsoft 365.
• Proficiency in programming languages such as JavaScript, C#, or SQL, enabling customization and extension of Power Apps solutions.
• Ability to work on multiple projects simultaneously and deliver high-quality results within established timelines.
• Proven ability to lead development projects and mentor junior developers.
• Microsoft certifications in Power Platform (e.g., Power Apps Developer, Power Platform Developer) are a plus.

Classification: Contract to hire

Contract Length: 12 months

Position Summary

The Application Analyst for Case Management Business Technology will assist in the development and implementation of the case management technology solutions for HCA. This position will report to the Director of Case Management Business Technology. The Application Analyst will serve as a system and business process expert, coordinating both the business process functional and technical responsibilities associated with the various Case Management Services applications in HCA facilities. The Application Analyst is responsible for maintaining and supporting the Case Management departmental information system and the operational goals for the assigned functional area. The Application Analyst focuses on system integration, implementation, maintenance and problem solving relevant to all Case Management Services applications.

Responsibilities

• Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by Case Management Business Technology (CMBT) ·
• Demonstrates a thorough understanding of the end-user environment and systems and proactively seeks methods of improvement ·
• Maintains integrity of system by reviewing data and system monitoring tools ·
• Supports the System Management policies and procedures and adheres to departmental, industry and/or regulatory standards by enforcing and documenting system policies, procedures, and methodologies ·
• Works directly with support, product, and vendor teams to resolve, prevent, and eliminate customer technology issues ·
• Provides Level III support for system users and works with IT Service Desk to coordinate internal communications and communications with the end users ·
• Designs, creates and maintains reports consistent with the business requirements.
• Establishes and maintains effective working relationships with the entire project team, clinical leaders, business leaders, ITG leaders, and staff. ·
• Interfaces with ITG to ensure standardization and compliance with best practice models, specifically as it relates to the integrity of the electronic health record and Case Management Repository. ·
• Professional demeanor and positive attitude; customer service orientation. ·
• Collaborates with Case Management Education Team to implement user training programs for new and existing end-users ·
• Has working knowledge of case management functions and offers solutions to solve business issues through the use of technology solutions ·
• Will engage in UAT, Regression, Integration, Smoke, and System testing ·
• Assist with building automation\technical strategies and frameworks based on planned and prioritized work ·
• Actively owns and participates in lifecycle management of assigned applications and knowledgeable of infrastructure

Requirements

• Experience with product development and/or IT implementations preferred.
• Experience with data tools (Power BI, SQL, Teradata) a plus.
• Must be proficient in Microsoft Excel and other Microsoft Office products.
• Comfortable performing basic joining functionality within datasets (VLOOKUP, JOIN, etc.)
• Knowledge of business process improvement, workflows and evaluation of processes.
• Ability to be adaptable and flexible with a changing environment.
• Ability to accomplish assignments, analyzing a number of alternative approaches in the process of advising management on aspects of IT system development, operations and solutions.
• Strong interpersonal, communication, and organizational skills.
• Defines, plans, orchestrates and delivers a given strategic initiative.
• Ability to manage, organize, and make decisions.
• Excellent problem-solving and critical thinking skills.
• Proven ability to remove barriers and enable teams to complete objectives.
• Focused, versatile, and comfortable under pressure.
• Excellent written and oral communication capability and presentation skills.
• Ability to present and facilitate ideas while creating alignment among audience of varying disciplines.
• Ability to effectively navigate a highly matrixed organization.
• Bachelor's Degree preferred.
• 3-5 years of relevant work experience required, preferably working with clinical data.
• Experience working with an EHR is preferred.
• Healthcare experience preferred.

Location: On-site

Employment Type: Contract (3-6 months)

Seniority Level: Mid-Senior

Industry: IT Services & Consulting

Job Functions: Analyst, Technical Support

JOB SUMMARY

Provide advanced technical support for enterprise iOS/iPadOS devices and services across a 7x24x365 operation. Scope includes device lifecycle activities, day‑to‑day work in Workspace One (enterprise MDM experience required; VMware Workspace ONE preferred), and carrier account management (procurement, plan optimization, billing reconciliation, SIM/eSIM lifecycle, and compliance). This role implements and supports standards defined by engineering/InfoSec and does not create new configuration profiles or perform high‑level MDM engineering.

JOB RESPONSIBILITIES

1) Mobile Device Lifecycle & UEM Administration (Support Focus)

• Provision, enroll, and configure corporate and COBO/COPE devices using Apple Business Manager Automated Device Enrollment.
• Apply and monitor MDM profiles, apps, and compliance policies as defined by engineering; troubleshoot assignment/scope issues and escalate when needed.
• Perform Tier 2/3 incident, request, and problem management for iOS/iPadOS; provide escalation support to the Service Desk.
• Support device security (passcodes/biometrics, OS updates, encryption status) and remediate non‑compliance in line with established policies.
• Execute device kitting, staging, shipping/receiving, and RMA processes with accurate CMDB/asset updates.

2) Carrier Account & Telecom Expense Management (TEM)

• Own day‑to‑day carrier account administration across supported wireless providers (e.g., line adds/changes/deactivations, number porting, device/SIM swaps, eSIM activations, IMEI/SIM tracking).
• Monitor and optimize rate plans, pooled data, features, and international roaming; recommend changes to minimize cost while meeting business needs.
• Perform monthly billing reconciliation (usage anomalies, overages, credits/disputes), cost allocation, and reporting; partner with Finance and Procurement.
• Coordinate device procurement (corporate buying programs, upgrades, trade‑in/buyback, warranty/insurance) and maintain accurate inventories.
• Ensure regulatory and emergency services readiness (e.g., E911 records where applicable), fraud prevention (SIM/eSIM security), and loss/theft controls.
• Maintain carrier portals, account hierarchies, and user permissions; document processes and KPIs (cycle time, cost per line, optimization savings).

3) Security, Compliance & Access (Implementation)

• Participate in security incident response for mobile threats (phishing, lost/stolen devices); execute remote lock/wipe and evidence preservation.
• Contribute to audit, risk, and compliance activities (SOX, PCI, privacy) by maintaining accurate records and consistent controls.

4) Service Delivery & End‑User Experience

• Deliver high‑quality deskside/remote support for executives and front‑line staff; prioritize critical operational roles.
• Maintain and continuously improve SLA/OLA performance (response, restore, request fulfillment); publish support playbooks and knowledge articles.
• Provide VIP/mission‑critical support during operations, travel, and events, including on‑call rotation in a 7x24x365 environment.

5) Asset, Inventory & CMDB

• Track mobile assets end‑to‑end (request → deployment → in‑service → repair → decommission/sanitation) and maintain accurate CMDB and stock levels.
• Reconcile device inventory with carrier billing and MDM records; remediate orphaned lines/devices.

6) Projects & Continuous Improvement (Execution)

• Support mobile‑related projects (iOS updates, app rollouts) by executing tasks under guidance, participating in UAT/pilots.
• Recommend process improvements and self‑service opportunities; update SOPs/KBs to reduce repeat tickets and improve reliability (no custom MDM engineering or scripting expected).
• Evaluate new devices and accessories; document results and provide feedback into standards.

7) Documentation & Knowledge Management

• Create and maintain standard operating procedures (SOPs), runbooks, and end‑user guides with inclusive, plain language.
• Publish and maintain knowledge base articles for the Service Desk and end users; deliver targeted training where needed.

8) Vendor, Carrier & Stakeholder Management

• Build strong partnerships with carriers, OEMs, and MDM vendors; manage escalations and service requests to resolution.
• Collaborate with Security, Networking, Procurement, Finance, HR, and Business Operations to align mobile services with business outcomes.
• Track and report KPIs (ticket volume, MTTR, compliance rate, device health, cost per line, optimization savings) and drive data‑informed decisions.

9) Mentorship & Team Development

• Mentor associate and mid‑level analysts on iOS/iPadOS support workflows, MDM usage, and carrier processes; contribute to cross‑training and skill growth.
• Promote a culture of safety, inclusion, and continuous learning.

Note: This list is not exhaustive; additional duties may be assigned based on business needs.

QUALIFICATIONS

Education

• Associate’s degree in Information Technology or a related field; or equivalent practical experience.

Work Experience

• 4–6 years in enterprise end‑user support with at least **3 years focused on iOS/iPadOS enterprise **support.
• Required: Enterprise MDM experience, Preferred: Experience with VMware Workspace ONE supporting large‑scale iOS fleets.
• Carrier account administration and telecom expense management (activations, ports, plan optimization, billing reconciliation).

Knowledge, Skills, and Abilities (KSAOs)

• Deep knowledge of iOS/iPadOS end‑user and admin features (managed apps, per‑app VPN, app configs, managed open‑in, DLP, device compliance) with an emphasis on support and implementation.
• Working knowledge of MDM platforms to apply existing profiles/policies, assign apps, troubleshoot scoping/compliance, and escalate engineering issues appropriately.
• Familiarity with Apple Business Manager (Apps & Books, Managed Apple IDs, Automated Device Enrollment) and related support workflows.
• Practical understanding of carrier services: SIM/eSIM lifecycle, IMEI tracking, number assignment/porting, international roaming, and cost controls.
• Data analysis for telecom billing reconciliation (Excel/Sheets, pivot tables, lookups) and KPI reporting.
• Excellent communication, customer service, and stakeholder management; ability to explain technical topics in plain language.
• Basic scripting/reporting familiarity is a plus (e.g., exported reports, simple data cleanup); no custom MDM scripting required.
• Knowledge of ITIL practices (incident, problem, change, request, CMDB/asset).
• Ability to lift and carry mobile equipment/shipments (up to ~20 lbs).

Certifications (Preferred)

• Apple Device Support/Deployment certifications.
• Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102) or equivalent.
• VMware/Omnissa VCP‑DWS (preferred).

WORKING CONDITIONS

• Supports a 7x24x365 operation with occasional after‑hours work and on‑call rotation.
• May require limited travel for deployments, vendor meetings, or training.

The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.

This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.

Responsibilities Include:

• 
  
• Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
  
• Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
  
• Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
  
• Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
  
• Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
  
• Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
  
• Foster a culture of accountability, collaboration, and continuous improvement within the program team.
  
• Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
  
• Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
  
• Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
  
• Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
  
• Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
  
• Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
  
• Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
  
• Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
  
• Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
  
• Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
  
• Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
  
• Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
  
• Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
  
• Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
  
• Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
  
• Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
  
• Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
  

Required Skills, Qualifications and Experience:

• 
  
• Education/Experience: BA/BS in a technical or managerial discipline.
  
• Citizenship and Clearance:
  
  • 
    
  • US Citizenship is required.
    
  • Must have and maintain a current DoD Secret clearance.
    
  
  
  
• Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
  
• Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
  
• Experience working in or supporting DoD environments preferred.
  
• Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
  

Preferred Qualifications:

• 
  
• ITIL Foundation or equivalent process management certification desirable.
  
• IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
  

Compensation: $110,000 - $130,000

This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Performs a variety of technical work in the day-to-day operation of the Public Works Asset Management and Computerized Maintenance Management System (CMMS) Programs. Provide support and training to end users as assigned. These tasks are illustrative only and may include other related duties.

To be considered in the first review, applications must be submitted by Tuesday February 17th, 2026 at 8:00am.

Full-time 40 hours per week

AFSCME-represented position

12-month probationary period

Modifies and maintains CMMS data to support asset data analysis. Works independently with vendors, and Public Works supervisors to assist in program development by gathering information for assets and other new and old data and information needed to allow the asset data system to function effectively; creates new codes for the above areas mentioned and when necessary modifies asset characteristics and descriptions.

Provides daily user support including routine troubleshooting and system and data maintenance for asset data analysis, working closely with Information Technology and GIS to evaluate responsibility for addressing specific requests. Ensures the integration of CMMS with other systems and relevant databases.

Assists with the establishment and maintenance of user profiles within the CMMS, e.g. security settings and access controls for each program user.

Assists with establishing equipment records; associates the manufacturer's maintenance recommendations with the equipment records. Defines, compiles, and incorporates maintenance activities in the CMMS system. Provides guidance and support to end users in the operation, use and capabilities of the CMMS.

Coordinates with Public Works program supervisors to efficiently and accurately enter data into the system. Collects and enters asset data into the CMMS and related databases from various sources including direct field investigation; documents such as as-built drawings, invoices, and O&M manuals.

Generates standard and ad-hoc reports using the standard report structure of the asset data system, and other end user reporting tools. Fulfills requests for reports and information; works with end users to understand business processes and report requirements for assigned projects.

Performs quality control checks of asset data to ensure the accuracy of all data within the system.

Provides input to the division supervisor on system needs, the performance of asset data software and hardware, and improvements to the asset data analysis system.

Provides in-house training programs and manuals for asset management, CMMS, GIS, and other relevant software applications.

Maintains professional networks and attends training sessions and conferences as necessary to advance skills and keep abreast of issues and practices in all areas of responsibility.

Researches and makes recommendations on Asset Management and CMMS needs; monitors the performance of asset data software and hardware and recommends improvements. Assists with CMMS hardware and software upgrades for the asset data analysis system. Ensures the implementation of processes and practices are in support of asset management best practices and are synchronized with GIS. Assists with hardware and software upgrades for the asset data analysis system.

Serves as a member of various City committees as assigned. Assists other staff in the performance of their duties as assigned.

Conforms to all safety rules and performs work in a safe manner.

Performs as a member of a team, assisting with development of work group goals and objectives and contributing to the achievement of goals and objectives.

Complies with all Administrative Policies. Performs work in accordance with Council Policies and Municipal Code sections applicable to the position.

Delivers excellent customer service to diverse audiences. Responds to customer service requests, questions and complaints. Maintains a positive customer service demeanor and delivers service in a respectful and patient manner.

Acts ethically and honestly; applies ethical standards of behavior to daily work activities and interactions. Builds confidence in the City through own actions.

Maintains effective work relationships.

Arrives to work, meetings and other work-related functions on time and maintains regular job attendance.

Operates and drives vehicles and/or equipment safely and legally.

Education and Experience

High School diploma or equivalent required. Four years of related experience, training and/or education in Information Technology, Asset Management or GIS with three of those years in database development and project management in an increasingly responsible capacity.

-OR-

Associates degree in Computer Science, Information Technology or related field, including major coursework in computer science and engineering and significant coursework in database system management. Two years of increasingly responsible related experience in database development and project management.

Related experience includes significant responsibility collecting, entering and verifying data, supporting users, analyzing workflows and data, and reporting.

Prior experience and/or education in the maintenance and use of Asset Management/CMMS/GIS systems preferred.

Knowledge, Skills and Abilities

General knowledge of the principles, theories and methods of database concepts, structures, and programming logic; and the various types, classes, uses, and interrelationships of assets. Knowledge of asset management within a typical municipal Public Works department preferred.

CMMS and GIS software skills are preferred, including creating, editing and reporting on assets, using built-in functions or query languages (e.g. SQL).

Ability to develop procedures and to provide end user training.

Effective communication, analytical, customer service, interpersonal and problem solving skills.

Ability to get along well with co-workers and maintain working relationships; ability to promote a culture of teamwork and communication.

Ability to use a computer to perform essential functions of the position. High level of proficiency using an office productivity software suite and related applications.

Thorough knowledge of traffic laws and defensive driving.

Special Requirements

Ability to pass a pre-employment background and/or criminal history check.

Possession of and the ability to maintain a valid Oregon Driver's License.

Travel among City worksites and to training/conferences is required.

Demonstrable commitment to sustainability.

Demonstrable commitment to promoting and enhancing equity, diversity, and inclusion.

This individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.

Qualified applicants must submit an online application located on theCity of Corvallis website(click on "Apply" above).

Position is open until filled.

First review of applications will occur after 8:00 AM on Tuesday February 17, 2026.

Applicants are required to include a cover letter and resume with the online application;

Resumes will not be accepted in lieu of a completed online application.

Late or incomplete applications will not be accepted/considered.

*Please do not include personal or protected information in attached resumes or cover letters, this includes your birth date, age, dates of education, and graduation dates.*

Job Summary:

Our client is seeking a Data Steward to join their team! This position is located Hybrid in Creve Coeur, Missouri.

Duties:

• Understand business capability needs and processes as they relate to IT solutions through partnering with Product Managers and business and functional IT stakeholders
• Participate in data scraping, data curation and data compilation efforts
• Ensure high quality of the data to end users
• Ensure high quality of the inhouse data via data stewardship
• Implement and utilize data solutions for data analysis and profiling using a variety of tools such as SQL, Postman, R, or Python and following the team’s established processes and methodologies
• Collaborate with other data stewards and engineers within the team and across teams on aligning delivery dates and integration efforts
• Define data quality rules and implement automated monitoring, reporting, and remediation solutions
• Coordinate intake and resolution of data support tickets
• Support data migration from legacy systems, data inserts and updates not supported by applications
• Partner with the Data Governance organization to ensure data is secured and access is being managed appropriately
• Identify gaps within existing processes and capable of creating new documentation templates to improve the existing processes and procedures
• Create mapping documents and templates to improve existing manual processes
• Perform data discoveries to understand data formats, source systems, etc. and engage with business partners in this discovery process
• Help answer questions from the end-users and coordinate with technical resources as needed
• Build prototype SQL and continuously engage with end consumers with enhancements

Desired Skills/Experience:

• Bachelor's Degree in Computer Science, Engineering, Science, or other related field
• Applied experience with modern engineering technologies and data principles, for instance: Big Data Cloud Compute, NoSQL, etc..
• Applied experience with querying SQL and/orNoSQL databases
• Experience in designing data catalogs, including data design, metadata structures, object relations, catalog population, etc.
• Data Warehousing experience
• Strong written and verbal communication skills
• Comfortable balancing demands across multiple projects / initiatives
• Ability to identify gaps in requirements based on business subject matter domain expertise
• Ability to deliver detailed technical documentation
• Expert level experience in relevant business domain
• Experience managing data within SAP
• Experience managing data using APIs
• Big Query experience

Benefits:

• Medical, Dental, & Vision Insurance Plans
• Employee-Owned Profit Sharing (ESOP)
• 401K offered

The approximate pay range for this position starting at $104,000 - $115,000+ Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.

At KellyMitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges. As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from KellyMitchell and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Are you an experienced Application Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Application Analyst to work in Lake Elmo, MN.

Position Summary: The Application Analyst III is responsible for working with assigned internal clients to assist them in achieving their business objectives. The Analyst will drive results through the effective development and support of key business applications such as Client Signature and other commercial banking technology applications, including Sageworks Abrigo, CML and LaserPro. The Application Analyst will work with vendors to integrate and support third-party solutions. Key responsibilities include managing in-house applications, writing specs for new application needs, implementing applications, and supporting and testing existing applications for various issues and updates. The Application Analyst III leads others in the design, configuration, build, and daily support of these solutions and actively engages with business partners to solve business problems. A strong passion to continuously improve the user experience and enterprise efficiency is required, as this role will work to turn ideas into deliverables and valuable business solutions.

Primary Responsibilities/Accountabilities:

Support and Manage Current Applications

• Demonstrate broad expertise in appropriate software applications used and supported by the organization. This position supports primarily Commercial Lending Applications such as Abrigo, Laser Pro and CML. An understanding of commercial systems such as Client Signature
• Knowledge of API implementation and third-party integration best practices is an important aspect of the role.
• Continually build product knowledge of existing product features and product requirements.
• Manage, coordinate, and provide consultative support to the day-to-day functioning of business line clients.
• Provide superior customer service to external/internal clients, including response to incidents, proactively notifying customers of issues, assessing and communicating business impact, and identifying root causes.
• Lead monitoring and testing of new releases and systems, as well as changes and fixes to existing systems, to ensure effective implementation.
• Analyzes system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
• Communicate and address complex application problems/issues and planned resolution to key stakeholders, including management, development teams, end users and unit leaders.
• Clearly communicate complex technical solutions in a manner that is understandable to internal customers and other partners.
• Must be able to understand, generate, and amend technical documentation in addition to completing formal process documentation.

Facilitate enhancements in line with changing business needs

• Create and foster partnerships with internal stakeholders to develop a solid knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions.
• Formulate and define scope and objectives for changes through research and fact-finding combined with an understanding of business systems and industry standards; documents requirements.
• Research and review new or upgraded application functionality with business partners to help them prepare appropriate training and procedures updates.
• Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.
• Provide intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes.

Compliance and Risk

• Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed.
• Maintains current knowledge of industry developments including changes in technology and regulations.
• Review and monitor analytics, statistics, and relevant data/information.

Key Competencies for Position

• Problem Solving/Decision Making
• Seeks and leads efforts to identify what caused the issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement. Examine problems from various angles and remains open to exploring solutions based on inputs from various perspectives. Recommend process improvements as appropriate to prevent future issues.

Collaboration

• Builds rapport and effective relationships with all levels of internal and external stakeholders. Strives to find effective solutions by engaging different ideas, perspectives, and line of business expertise when analyzing a situation or developing a solution. Asks others for their ideas and opinions and works together to form decisions and plans. Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives. Establishes effective cross-functional working relationships with business and technology stakeholders.

Drive and Execution

• Self-motivated and committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance. Learns from experience and strives to improve skills to do the job effectively. Actively seeks ways to improve current methods, systems, processes and procedures. Effectively collaborates with others to change/challenge work processes and methods in order to improve performance/achieve goals.

Planning and Organizing

• Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives. Sets clearly defined objectives, plans, activities, and tasks to achieve goals; plans for contingencies. Manages assigned tasks within a project with limited supervision.
• Strong attention to detail and organization including the ability to prioritize and re-prioritize work effectively. Adapts to unexpected changes in circumstances to ensure targets/deadlines are met.

Qualifications:

• 5-6 + years of experience with Commercial Loan Origination Systems.
• Expert-level knowledge of Abrigo and Laser Pro preferred.
• Bachelor's degree in computer information systems, Computer Science or equivalent work experience.
• Professional experience developing, maintaining and supporting banking and financial systems.
• Understanding of the Software Development Lifecyle (SDLC) and Agile best practices.
• Ability to manage multiple concurrent projects/tasks.
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
• Ability to travel and stay overnight as needed.

Job Title

Business Analyst (Freelance)

About OX

The Office of Experience (OX) is a full-service digital agency helping companies excel at every moment of interface they have with their customers. OX’s human-centered philosophy and multidisciplinary approach integrate strategy, design and technology to help organizations reinvent their business and rapidly bring new experiences, products and messages to market. In an era of unprecedented disruption, OX is built to transform.

Position Description

As a member of OX’s Technology team, the Business Analyst will be a highly self-motivated and self-directed team member with the ability to work in a constantly changing environment. They will have a proven analytical background that is logical and efficient with keen attention to detail. They will have an exceptional ability to recommend solutions that are reasonable, actionable, and cost-effective including the ability to properly gauge requirements. The Business Analyst will be able to fulfill multiple roles while identifying, improving, and developing solutions that drive client’s strategic goals.

Responsibilities & Duties

• Drive conversation between several functions with client & agency including: Business Leaders, IT, Design, UX to gather needed information to produce Business Requirements to support a product vision
• Understand high level technical architecture and help identify gaps between existing systems and what will be needed for a successful product
• Translate business requirements into user stories
• Work closely with UX/UI and agency dev teams to ensure designs and builds are aligned to user stories and that all functional teams have the information they need to build/design in a timely fashion
• Work closely with QA teams to ensure proper testing
• Manage user acceptance testing and business related training with the client
• Maintain all feature planning and backlog documentation
• Maintain all action logs between client and agency teams

Required Experience

• 4+ years of BA or Product Management experience
• Must have experience with JIRA + Confluence
• Proven experience working in an agency or consulting environment, demonstrating the ability to manage multiple client projects, deliver high-quality results, and adapt to diverse business needs and industries
• Experience working with UX, Product Design and Development teams
• Experience working closely with various business teams to define requirements
• Experience working with and presenting work to client stakeholders
• Understanding of different tools and ways to tease out the right information needed for requirements definition through process flows for users, systems and client workflows
• Be process-oriented, but more importantly have the ability to be flexible and change process when needed
• Ability to work within an agile environment
• Experience leading remote teams
• Experience working in B2B
• Experience with working with enterprise level and smaller technologies
• Mobile and/or Web app project experience

Location

Remote

Key Account Manager

Alpharetta, GA

Our client, Evolabel, is seeking a Key Account Manager to nurture and expand relationships with its most important global customers. Founded in 2007 in Sweden, Evolabel specializes in developing the world’s most user-friendly print‑and‑apply machines for automated labeling in high-performance production environments. Their solutions are recognized for simplicity, efficiency, and exceptional reliability—every component is meticulously engineered to deliver long-lasting, flexible, and future-ready performance. Evolabel markets and sells its products through a global network of local distribution partners, serving end users, machine builders, and system integrators. As a Key Account Manager, you will work closely with these partners to drive business growth, strengthen strategic customer relationships, and continuously expand and enhance the partner network. For more info, visit and check out this video.

About the Role

As Key Account Manager, you will collaborate closely with customers to understand their needs and ensure that Evolabel’s products and services meet their requirements. You will oversee the entire sales process for new customers, from identifying and engaging potential clients to building interest, managing negotiations, and finalizing framework agreements to close deals. For existing customers, your focus will be on driving growth, expanding Evolabel’s presence, and maintaining exceptional customer satisfaction. This role is based out of Alpharetta, GA, and reports directly to the Site Manager. Travel of up to 50% is to be expected. Your responsibilities include:

• Own and grow relationships with key accounts at both local and global levels
• Drive new customer acquisition from initial engagement through contract negotiation and deal closure
• Develop and execute strategic account plans, growth initiatives, and localized sales strategies to meet business objectives
• Identify and expand opportunities within existing accounts
• Lead negotiations and manage agreements, including framework and service contracts
• Achieve and exceed sales, profitability, and growth targets
• Maintain and optimize a robust sales pipeline using CRM tools for accurate forecasting and reporting
• Collaborate with Support Engineers to deliver comprehensive service and solution sales
• Translate customer needs into compelling commercial and technical value propositions that differentiate Evolabel solutions
• Coordinate and align sales activities across internal teams and external partners

Responsibilities continued...

• Analyze market trends, customer insights, and performance data to inform strategic decisions and drive continuous improvement
• Create impactful sales materials, presentations, and customer-facing documentation
• Represent Evolabel at customer meetings, industry events, and forums to strengthen brand presence

Qualifications & Skills

Your Education, Work Experience, Skills, and Traits

• A bachelor’s degree in business administration or a related field is preferred
• Min. 7 years of experience in B2B sales or key account management
• Strong background in solution sales, service sales, and complex sales cycles, ideally within the material handling or manufacturing sectors
• Experience in automation, industrial solutions, print & apply, or integrator environments is an advantage
• Excellent communication and negotiation skills
• Proficient in Microsoft Office Suite and CRM system
• Robust ability to build relationships and networks at the executive levels
• Proactive, self-motivated, and results-oriented
• Ability to understand customer challenges to create value propositions
• High integrity, accuracy, and efficiency in business development tasks
• Analytical with an affinity for problem-solving, negotiating, and time management

What We Offer Is More Than Just a Job…

Are you ready to help shape the future of a global company? Join Evolabel as a Key Account Manager in its U.S. office, where you’ll play a vital role in strengthening relationships with the company’s existing American partners while driving growth in this exciting new market. With strong global partnerships and a headquarters in Sweden, Evolabel is expanding, and you can be a key part of this journey.

• An excellent team-focused work environment with visibility for your efforts and professional growth opportunities.
• An opportunity to join a truly innovative and fast-growing international company.
• Competitive compensation package and excellent benefits
• Global Collaboration: You’ll work closely with partners across the U.S. and internationally and regularly interact with the Swedish headquarters.
• Develop your career, grow alongside the company, and gain experience building something extraordinary.