Plugin Marketplace Jobs in Usa

Job Title: Marketplace Manager

Company Overview:

Westfield Outdoors is a leading Indianapolis-based company specializing in durable goods manufacturing and international importing services. Our focus lies in outdoor leisure products, including camping furniture, tents, shelters, backpacks, trekking bags, soft coolers, pet products, baby products, hunting accessories, fishing tackle, and patio furniture. As a global leader in OEM and private-label manufacturing for the outdoor industry, Westfield Outdoors is dedicated to delivering innovative, high-quality durable goods that meet the needs of our customers and end-users.

Position Summary:

The Marketplace Manager is responsible for the day-to-day execution and growth of Westfield Outdoors’ marketplace partners such as Amazon and Walmart Marketplace. This role focuses on maintaining accurate product listings, supporting advertising and promotional execution, monitoring account health, and compiling performance reporting across online marketplaces.

The position serves as a key coordination point between the Bentonville-based Walmart Marketplace team, the Indianapolis marketing, design, and product teams, and international operations partners who administer marketplace programs and execution. The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally in a fast-paced, multi-channel environment.

This position is based in-office in Indianapolis, Indiana.

Key Responsibilities:

1. Listing and Catalog Support:

·        Assist in creating, updating, and maintaining product listings across marketplace partners such as Amazon and Walmart Marketplace, including titles, bullet points, descriptions, keywords, and product attributes.

·        Upload product images, enhanced content, A+ or equivalent media provided by the creative and design teams.

·        Monitor listings for errors, suppressions, compliance issues, and data inconsistencies, escalating issues to management as needed.

·        Help maintain accurate product data, including SKUs, pricing, variations, and category placement.

2. Advertising and Promotions Support:

·        Assist with the setup and monitoring of advertising campaigns across Amazon Advertising and Walmart Connect platforms.

·        Track daily and weekly performance metrics such as ACOS, CTR, spend, impressions, and sales, and flag performance concerns or anomalies.

·        Support execution of coupons, deals, seasonal promotions, and retailer-specific programs.

·        Prepare performance summaries and reports to support optimization of advertising budgets and campaign performance.

3. Account Health and Operational Support:

·        Monitor marketplace dashboards for account health notifications, listing warnings, stranded inventory, and fulfillment alerts.

·        Assist with resolving tickets related to listing suppressions, review issues, compliance warnings, or shipment discrepancies.

·        Coordinate with internal supply chain and operations teams to support inventory tracking and fulfillment requirements.

4. Analytics and Reporting:

·         Pull weekly and monthly performance reports from Amazon Seller Central and Walmart Seller Center.

·        Compile reports related to sales trends, keyword performance, promotional results, and competitive activity.

·        Support data entry, dashboard updates, and reporting used for internal reviews and planning discussions.

5. Cross-Functional Coordination:

·        Work closely with marketing, creative, and design teams to request, track, and upload required marketplace assets.

·        Collaborate with customer service teams to monitor customer questions, reviews, and feedback trends.

·        Support sales, trade marketing, and product teams with retailer-specific product details, promotions, and content needs.

·        Help ensure clear communication and alignment between U.S.-based teams and international partners supporting marketplace execution.

Qualifications:

Education and Experience:

·        Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.

·        1–3 years of experience supporting e-commerce marketplaces, digital marketing, or online retail operations preferred.

Skills and Competencies:

·        Familiarity with Amazon Seller Central and Walmart Seller Center platforms preferred.

·        Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.

·        Proficiency in Microsoft Excel and Google Sheets, with comfort working with performance data and reports.

·        Strong written and verbal communication skills.

·        Ability to work effectively within cross-functional teams, including international partners.

Other Requirements:

·        Self-motivated team player with a strong sense of ownership and accountability.

·        Strong organizational and time management skills.

·        Ability to work in-office in Indianapolis, Indiana.

Why Join Westfield Outdoors?

At Westfield Outdoors, we value innovation, collaboration, and a commitment to excellence. As part of our team, you will gain hands-on experience supporting leading online marketplaces while working alongside experienced professionals across product, marketing, operations, and global sourcing. This role offers meaningful exposure to marketplace execution within a growing, dynamic organization.

Compensation and Benefits:

Westfield Outdoors offers a competitive salary and comprehensive benefits package, including:

·        Health, dental, and vision insurance.

·        Generous paid time off and company holidays.

·        401(k) retirement plan with company match.

·        Opportunities for professional development and career growth.

Application Process:

To apply, please submit your resume detailing your relevant experience and interest in the position. We look forward to learning how you can contribute to the continued success of Westfield Outdoors.

Equal Opportunity Employer:

Westfield Outdoors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Amazon Marketplace Specialist – European Marketplaces

Location: NYC – In office 4 days a week

Salary Target: $70k-$75k

Our client has an E-commerce team with online marketplace presence across the US, Canada, and Europe, combining creative storytelling with data-driven strategy and operational excellence. As their European business continues to expand, they are seeking an Amazon Specialist – European Markets to support and help scale our Amazon operations across Europe.

About the Role

The Amazon Marketplace Specialist – European Marketplaces is a hands-on role supporting Amazon Seller Central operations across multiple European marketplaces. This position partners closely with the Amazon Account Manager to manage listing creation and maintenance, execute Amazon shipment creation, support account health, and ensure operational accuracy across European marketplaces.

Key Responsibilities

Listing Creation & Catalog Management

• Create, maintain, and optimize Amazon listings across European marketplaces, including SKU setup, variations, attributes, and backend data
• Manage listing updates, troubleshoot errors, and ensure content accuracy, compliance, and alignment with brand standards
• Support localized listing execution, including coordination of translations and regional requirements

Inventory & Shipment Execution

• Create and manage Amazon FBA shipments in Seller Central for European marketplaces
• Assist the Amazon Account Manager with warehouse coordination related to Amazon shipments, including documentation, timelines, and issue resolution
• Monitor shipment status and inventory availability to help ensure smooth fulfillment operations

Account Health & Compliance

• Monitor Amazon account health dashboards, performance notifications, and policy alerts
• Investigate and help resolve listing, shipment, and compliance-related issues to maintain strong account health
• Support case management and issue tracking within Seller Central

Marketplace Operations Support

• Support execution of product launches and promotional updates in collaboration with the Amazon Account Manager and Marketing Manager
• Pull and review Seller Central reports related to listings, inventory, and account performance

Process & Cross-Functional Collaboration

• Maintain operational trackers and workflows using tools such as Excel and Airtable
• Collaborate cross-functionally with Creative, Marketing, Inventory Planning, Logistics, and Global teams to support European marketplace initiatives

What You’ll Bring

1–3 years of experience in eCommerce, digital retail, or marketplace operations

Amazon Seller Central experience preferred

Experience managing product data, listings, or digital catalogs with a strong attention to detail

Exposure to operational workflows such as order processing, inventory coordination, or fulfillment support

Strong organizational skills and ability to manage multiple tasks in a fast-paced environment

Analytical mindset with comfort working in spreadsheets and pulling basic performance reports

Clear written and verbal communication skills and ability to collaborate cross-functionally

Experience with the EU online marketplaces is a plus

Benefits

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits,

EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type

of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by

law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please

navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state,

and local laws and/or security clearance requirements.

Retail Media & Marketplace Analytics Lead

Lead analytics, measurement, and insight generation across retail media and marketplace programs, with a focus on Amazon, Walmart, and Target. This role sits at the intersection of eCommerce, media, and merchandising, translating complex data into actionable strategies for media investment, product content, and assortment decisions.

Key Responsibilities

• Own end-to-end analytics for retail media and marketplace performance across Amazon, Walmart, and Target, including paid media and organic visibility.
• Develop dashboards and reporting for key KPIs such as ROAS, TACOS/ACOS, conversion rate, share of voice, new-to-brand, and contribution margin.
• Build SKU/ASIN-level performance scorecards connecting media spend, organic rank, content quality, and inventory to sales and profitability.
• Design and analyze test-and-learn initiatives (incrementality tests, geo tests, holdouts) to measure campaign impact and optimize investment.
• Partner with media, marketplace, and content teams to identify growth opportunities and diagnose performance shifts.
• Deliver merchandising insights (demand velocity, seasonality, price elasticity) to inform assortment and inventory decisions.
• Lead integration of marketplace data sources (e.g., Amazon Brand Analytics, Amazon Marketing Cloud, Walmart Luminate) and standardize reporting frameworks.
• Translate complex data into clear, executive-ready insights that influence strategy and budget allocation.

Qualifications

• 5–7+ years of experience in retail media, marketplace, or eCommerce analytics, with strong hands-on experience across Amazon and Walmart; Target experience preferred.
• Proven ability to translate marketplace and media data into actionable insights that drive ROAS, profitability, and category growth.
• Experience with marketplace analytics tools, advanced Excel, and BI platforms such as Tableau, Power BI, or Looker.
• Strong analytical, experimentation, and storytelling skills with the ability to communicate insights to non-technical stakeholders.
• Bachelor’s degree in Analytics, Statistics, Business, Marketing, Economics, or a related field (or equivalent experience).

Preferred

• Experience with pricing, promotions, and assortment analytics in eCommerce or omnichannel environments.
• Familiarity with SQL and large datasets.
• Experience collaborating with agencies or external partners.
• Understanding of PIM/DAM systems and marketplace content optimization.

Role Overview

The Director, E-Commerce & Amazon Marketplace owns revenue, merchandising performance, and demand execution across TYR’s DTC (Shopify Plus) and Amazon Marketplace businesses globally, including responsibility for TYR’s EU digital commerce sites.

This is a senior operating role accountable for translating product, category, and brand strategy into measurable commercial results across owned and marketplace channels in the U.S. and Europe. The role blends category-led merchandising, Amazon P&L ownership, international e-commerce leadership, lifecycle demand execution, and platform-level technical fluency, with a strong mandate to leverage Shopify Plus, Amazon Vendor/Seller Central, advanced attribution, CRM, and AI-enabled technologies to drive scale, efficiency, and profitability across regions.

Core Operating Framework

Merchandising is the Engine: Product accuracy, hierarchy, availability, and lifecycle discipline drive conversion, AOV, sell-through, and margin across regions.

Demand Execution is the Accelerator: Attribution clarity, lifecycle orchestration, and execution rigor scale revenue efficiently across markets.

Technology is the Multiplier: Platform leverage, automation, clean data, and AI-driven insight accelerate speed, precision, and learning globally.

People are the Force Multiplier: Clear ownership, execution rigor, and cross-functional alignment determine outcomes across regions and teams.

Key Responsibilities

1. Commercial Ownership & Revenue Leadership

• Own top-line revenue and contribution margin across TYR DTC (Shopify Plus), Amazon Marketplace, and EU digital commerce sites.
• Set and manage monthly, quarterly, and annual revenue plans by region and channel, including pacing, promotional impact, FX considerations, and inventory constraints.
• Drive sustained improvement across CR, AOV, UPT, RPV, full-price sell-through, and gross margin across U.S. and EU markets.
• Partner with Finance on forecasting, scenario planning, and inventory exposure by category, channel, and region.

2. Merchandising as the Engine (Director-Level Scope)

• Define, own, and continuously evolve TYR’s digital merchandising strategy across all core categories, channels, and regions.
• Own Shopify Plus theme architecture and merchandising execution for both U.S. and EU sites, including homepage systems, PLP/PDP layouts, launch frameworks, and reusable modules.
• Demonstrate deep hands-on knowledge of Shopify merchandising tools: metaobjects, metafields, automated collections, tagging, rules-based merchandising, and manual overrides.
• Own taxonomy, category architecture, product hierarchy, hero logic, and visual priority across DTC (U.S. & EU) and Amazon.
• Ensure regional relevance in merchandising while maintaining global brand and category consistency.
• Lead seasonal drops, capsules, and launches with clear entry points, storytelling hierarchy, and conversion paths adapted by region.
• Own performance of homepage, PLP, PDP, campaign landers, and Amazon detail pages (titles, bullets, imagery, A+ content, Brand Store).
• Operate a rigorous merchandising performance scorecard including CR, AOV, newness vs carryover, size-level availability, markdown cadence, recovery, and GMROI by region.
• Enforce lifecycle discipline from launch → scale → sustain → exit, dynamically adjusting placement, storytelling, and promotional pressure by market.

3. Amazon Marketplace Leadership (Global)

• Own Amazon Marketplace strategy, execution, and P&L across North America and Europe.
• Accountable for Amazon revenue, contribution margin, catalog health, pricing, promotions, and Buy Box performance by marketplace.
• Lead Amazon merchandising excellence including PDP optimization, search discoverability, ratings and reviews, and Brand Store execution.
• Oversee Amazon advertising (Sponsored Products, Sponsored Brands, DSP where applicable) with strict incrementality and margin discipline.
• Partner with Operations and Supply Chain on forecasting, inbound flow, availability, and region-specific inventory risk.

4. Demand, CRM & Attribution Ownership

• Own lifecycle demand execution across paid performance channels, CRM (email, SMS, personalization), and onsite campaign execution for U.S. and EU sites.
• Ensure attribution clarity using Northbeam as the primary multi-touch attribution platform across regions.
• Own Klaviyo strategy across segmentation, automation, lifecycle journeys, and revenue contribution globally.
• Translate attribution insights into regional budget allocation, channel prioritization, and onsite optimization.

5. Platform Leadership: Shopify Plus, Amazon & CRM

• Own platform strategy across Shopify Plus (U.S. & EU) and Amazon, ensuring scalability, localization readiness, execution speed, and data integrity.
• Oversee regional site requirements including language, currency, tax, duty, and compliance considerations in partnership with Finance and Operations.
• Partner with Technology and agencies to prioritize enhancements, reduce technical debt, and enable advanced merchandising and personalization globally.
• Ensure CRM is fully integrated with merchandising, lifecycle execution, and commercial priorities across regions.

6. Emerging Technology & AI Enablement

• Maintain strong awareness of emerging technologies including AI-driven personalization, merchandising optimization, and predictive analytics with applicability across regions.
• Evaluate and operationalize tools that improve conversion, efficiency, and speed-to-insight globally.
• Ensure technology adoption is commercially justified, measurable, and scalable across markets.

7. Inventory, Planning & Lifecycle Alignment

• Partner with Planning & Allocation to align buy depth, flow, and replenishment to digital demand signals across U.S. and EU markets.
• Manage in-season risk through merchandising prioritization, promotional levers, and assortment optimization by region.
• Drive disciplined markdown strategies that protect margin while clearing exposure, accounting for regional seasonality and market dynamics.
• Monitor inventory productivity through turns, weeks of supply, and GMROI by region.

8. Team Leadership & Operating Rhythm

• Lead E-Commerce, Merchandising, CRM, and Amazon teams with clear roles, KPIs, and accountability across regions.
• Establish weekly, monthly, and quarterly operating cadences including regional scorecards, launch readiness, and post-mortems.
• Serve as the primary cross-functional partner to Product, Creative, Operations, Technology, Finance, and EU stakeholders.
• Hold teams accountable for execution accuracy, timelines, and results globally.

Key Metrics of Success

• Revenue vs Plan by channel and region (U.S. & EU)
• Conversion Rate (CR) & Revenue per Visitor (RPV) by market
• Average Order Value (AOV) & Units per Transaction (UPT)
• Amazon Contribution Margin & Advertising Efficiency by marketplace
• Full-Price Sell-Through & Gross Margin
• Inventory Turns, GMROI, and Markdown Efficiency by region
• CRM Revenue Contribution & Retention Rate
• Speed-to-Insight & Execution Accuracy

Qualifications

• 7–10+ years of progressive leadership experience in DTC e-commerce and Amazon Marketplace management, including international markets.
• Demonstrated experience owning and scaling EU or international Shopify sites.
• Deep, hands-on experience with Shopify Plus and Amazon Vendor/Seller Central.
• Proven ownership of Northbeam attribution and Klaviyo CRM with demonstrated revenue impact.
• Experience scaling Amazon as a meaningful revenue and profit channel without eroding brand or DTC economics.
• Strong financial acumen with comfort operating close to the P&L, including regional forecasting and FX considerations.
• Experience leading cross-functional and geographically distributed teams.

Ideal Leadership Profile

This role is for a commercially obsessed, analytically rigorous, and technologically fluent global operator who understands that Amazon, DTC, international execution, data, and AI-driven insight are inseparable growth engines. They balance global brand consistency with local market execution, lead teams with clarity and urgency, and continuously evolve the business through tools and processes that deliver measurable growth, efficiency, and scale.

Are you obsessed with turning marketplace data into clear, confident decisions? This is a high-impact opportunity to own retail media and marketplace analytics across major platforms including Amazon, Walmart, and Target. You’ll sit at the center of strategy, partnering with media, content, and external agencies to connect paid and organic performance to real commercial outcomes.

In this role, you will build decision-ready reporting, diagnose performance drivers, and define the test-and-learn agenda that improves ROAS, TACOS, conversion rates, and profitability across thousands of SKUs. You’ll report into the digital strategy leadership team and be the go-to expert for marketplace analytics and insight generation.

What You’ll Do:

• Build and maintain weekly dashboards that track ROAS, TACOS/ACOS, CVR, new-to-brand share of voice, contribution margins, and other key marketplace KPIs by category and SKU.
• Create SKU/ASIN-level scorecards that connect ad spend, organic rank, PDP health, and inventory to commercial results, clearly flagging where to scale, hold, or pull back.
• Define guardrail metrics and early warning signals to quickly detect performance issues and drive corrective actions with cross-functional partners.
• Design and run structured test-and-learn programs, including holdouts, pre/post, and incrementality analyses using tools such as Amazon Marketing Cloud and Walmart Scintilla.
• Measure the impact of PDP content elements — titles, bullets, A+ content, imagery, video, and variation strategies — on search rank and conversion, and prioritize content updates by ROI.
• Deliver merchandising and purchase order insights through velocity, seasonality, price elasticity, and attachment analyses to guide assortment and inventory decisions.
• Own and optimize the marketplace analytics stack, leveraging platforms like Amazon Brand Analytics, Walmart Luminate, Helium 10, Jungle Scout, DataHawk, and BI tools.
• Partner closely with agencies to harmonize reporting, define SLAs, and ensure consistent, actionable performance metrics across channels.

What You Bring:

• 5–7+ years in marketplace or retail media analytics, with deep experience in Amazon and exposure to Walmart and Target ecosystems.
• Proven track record transforming complex marketplace data into clear, actionable recommendations at scale across large SKU counts.
• Hands-on expertise with Amazon Brand Analytics, Amazon Marketing Cloud, Walmart Luminate/Scintilla, and marketplace research tools such as Helium 10, Jungle Scout, and DataHawk.
• Advanced proficiency in Excel and business intelligence/reporting platforms.
• Experience designing and interpreting rigorous tests and incrementality frameworks, and converting findings into practical playbooks.
• Exceptional communication skills, including the ability to synthesize complex insights into succinct, executive-ready narratives.
• Bachelor’s degree in Analytics, Business, Marketing, or a related quantitative or commercial field.

Bonus Points For:

• Background in retail pricing, packaging, and assortment analytics.
• Familiarity with SQL and experience defining agency reporting standards and SLAs.
• Knowledge of PIM/DAM systems and content health scoring methodologies.

If you thrive at the intersection of data, media, and merchandising and want to shape the growth strategy for major marketplaces, we’d love to hear from you.

About SHEIN

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!

Position Summary

The Senior Marketplace Logistics Manager will play a key role in building and managing relationships with third-party logistics providers (3PLs) and vendors that utilize SHEIN’s platform to deliver products and provide total logistics solution to merchant. This individual will work closely with internal teams, such as business development, merchant management, and product management, to optimize logistics processes and improve overall fulfillment performance. The ideal candidate will possess strong experience in logistics vendor management, data-driven operations, and marketplace or e-commerce logistics solutions.

Job Responsibilities

Logistics Partner Management

• Build, manage, and develop relationships with 3PLs that utilize SHEIN’s vendor services to support marketplace operations.
• Conduct regular performance reviews with logistics partners, evaluating service quality, cost-effectiveness, and on-time deliveries.
• Provide guidance and education to logistics partners and 3PLs on U.S. transportation compliance standards and regulations.

Fulfillment Solution Development

• Partner with the seller business development team to identify and implement efficient logistics solutions tailored for marketplace operations.
• Optimize logistics and shipping models to minimize fulfillment costs for merchants while ensuring service quality and timeliness.

Performance Optimization and Issue Management

• Collaborate with the business development team to identify and resolve logistics performance challenges, such as delays and quality issues.
• Develop and execute improvement strategies to enhance fulfillment performance and improve the customer experience.

Monitoring and Analytics

• Work closely with the data team to develop logistics monitoring systems, dashboards, and performance scorecards for tracking partner and platform-level efficiency.
• Conduct regular business and performance reviews with logistics vendors, leveraging data insights to identify opportunities for improvement.

Creating Merchant Fulfillment Standards

• Work collaboratively with the Merchant Management and Governance teams to establish clear and standardized fulfillment and delivery criteria for all merchants and vendors.
• Mitigate risks related to pickup and transportation by establishing and enforcing operational protocols and clearly defined expectations for logistics vendors and merchants.

System Optimization (TMS)

• Partner with the Transport Management System (TMS) Product Manager team to continuously enhance and adapt TMS capabilities to meet the evolving logistics needs of the marketplace.
• Ensure the system effectively supports order allocation, seamless information flow, and transparency in logistics data across the platform.

Job Requirements

• A Bachelor’s degree or higher in Supply Chain Management, Logistics, Business Administration, or a related field. Advanced degrees are a plus.
• 8+ years of proven experience in logistics vendor management, logistics operations, or logistics procurement. Prior experience in developing and managing marketplace or e-commerce logistics solutions is highly preferred.
• Demonstrated expertise in analyzing logistics data and implementing data-driven strategies to optimize supply chain performance.
• Exceptional analytical and problem-solving skills with a strong ability to interpret complex data and turn insights into impactful, actionable outcomes.
• Outstanding stakeholder management skills, with a proven ability to collaborate effectively across cross-functional teams and build strong partnerships with vendors and internal teams.
• Familiarity and hands-on experience with Transport Management Systems (TMS) or other logistics data systems is highly desirable.
• Fluency in English is required; proficiency in Chinese is preferred and will be considered an advantage for the role.

Benefits and Culture

• Healthcare (medical, dental, vision, prescription drugs)
• Health Savings Account with Employer Funding
• Flexible Spending Accounts (Healthcare and Dependent care)
• Company-Paid Basic Life/AD&D insurance
• Company-Paid Short-Term and Long-Term Disability
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
• Employee Assistance Program
• Business Travel Accident Insurance
• 401(k) Savings Plan with discretionary company match and access to a financial advisor
• Vacation, paid holidays, floating holidays, and sick days
• Employee discounts
• Free weekly catered lunch
• Free swag giveaways
• Annual Holiday Party
• Invitations to pop-ups and other company events
• Complimentary daily office snacks and beverages

Pay range: $130,000 min - $185,000 annually, plus bonus

SHEIN is an equal opportunity employer committed to a diverse workplace environment.

Retail Marketplace Operations Manager, G-III

Position Description

Reporting To: Vice President of Network Strategy & Analytics

Location: On-Site in Dayton, NJ Distribution Center

Profile:

The Retail Marketplace Operations Manager will support the following:

• Direct-to-consumer shipping activities including marketplace, drop-shipments, and direct to consumer
• Returns management and disposition
• Retail and outlet shipping for owned stores

The Manager will play a key role in fostering strong relationships with internal stakeholders in Distribution Operations and the Retail team to optimize performance. This role will support the continuous improvement of the returns process, as well as helping to ensure timely and efficient delivery of merchandise directly to customers or GIII retail outlets.

The ideal candidate will have a proven track record of success in returns management, e-commerce operations, and supply chain logistics, with strong leadership abilities to optimize these areas and collaborate cross-functionally to achieve business goals.

Responsibilities:

• Partner with leadership to analyze and accelerate strategies that define and implement best practices for merchandise returns, inventory placement, and disposition.
• Develop and implement the overall returns strategy to improve customer satisfaction and optimize the returns process, reducing costs and enhancing operational efficiency.
• Lead the development and roll-out of enhanced direct-to-consumer shipping and retail programs to ensure the timely and accurate delivery of products directly to customers.
• Compiling forecasts to be used by the operational teams.
• Monitor the D2C and retail supply chain performance to ensure timely and accurate fulfillment. This includes working closely with the GIII facility and 3PL leadership teams and the internal operations management team.
• Work closely with the Distribution Operations team to update and refine the D2C shipping procedures for the enterprise.
• Promote a customer-first approach across all D2C touchpoints, from online ordering to delivery, enhancing customer satisfaction and brand loyalty.
• Collaborate with IT teams to ensure that the necessary technology and systems (e.g., order management, fulfillment, and CRM systems) are integrated and optimized for efficient D2C operations.
• Identify and execute process improvements for returns handling, ensuring accuracy, timeliness, and alignment with company policies and customer expectations.
• Monitor and analyze returns data, identifying trends, root causes, and areas of opportunity for continuous improvement. Provide regular reports to leadership on key metrics, such as return rates, product defects, and cost of returns.
• Develop and manage KPIs and reporting frameworks to monitor and evaluate operational performance, identifying opportunities to optimize efficiency and reduce costs.
• Lead cross-functional initiatives to facilitate process improvements.

Qualifications/Requirements:

• Bachelor’s Degree in Logistics, Supply Chain Management, Business Administration or related field.
• 5+ years of relevant experience, prior experience working cross functionally with CRM, Operations, Finance strongly preferred.
• A proven track record in leadership roles with the ability to drive change and foster innovation.
• Strong collaboration and creative problem-solving skills
• Demonstrated record of achievement in developing key business initiatives and forging productive relationships to drive growth and opportunity.
• Proven ability to communicate effectively across all levels of the organization, translating operational data into actionable insights.
• Results-oriented, with a focus on operational excellence and continuous improvement.
• Exceptional communication and leadership skills.

The pay range for this position is: $75,000 per year -$85,000 per year

Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.

About G-III Apparel Group, Ltd. | excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team’s entrepreneurial spirit and our deep relationships across the industry.

G-III’s owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi’s, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.