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Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.
We're a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it's supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we're the behind-the-scenes team making everything run smoothly.
Job DescriptionThe Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics (copy) and mail services in both physical and digital environments, with support for services in hospitality, facilities, audio/visual, reception, and other Williams Lea service lines as needed.
Shift: Monday to Friday, 8AM – 5 PM
Job duties
(* denotes an "essential function")
- *Utilize appropriate logs for all office services work.
- *Ensure that job tickets are properly filled out before beginning work.
- *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
- *Follow procedures to run jobs in proper order.
- *Communicate with supervisor or client on job or deadline issues.
- *Meet contracted deadlines for accepting, completing, and delivering all work.
- *Troubleshoot basic equipment problems.
- Be able to lift up to 50 lbs. on a regular basis.
- Prioritize workflow.
- Performs Quality Assurance on own and work of others.
- Load machines with various paper, toner, supplies.
- Answer telephone, emails, and place service calls when needed.
- Interact with clients in person, over the phone or electronically.
- Adhere to Williams Lea policies in addition to client site policies.
- Use equipment and supplies in a cost-efficient manner.
- High school diploma or equivalent.
- Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
- Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
- Familiar with general back office procedures to meet and maintain client satisfaction.
- Proven customer service skills are required in order to create, maintain and enhance customer relationships.
- Good written and verbal communication skills, including professional telephone and email etiquette.
- Attention to detail with good organizational skills.
- Must be able to meet deadlines and complete all projects in a timely manner.
- Ability to handle sensitive and/or confidential documents and information.
- Able to make independent decisions that conform to business needs and policy.
- Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level.
- Must work well in a team environment.
- Must be able to interact effectively with multi-functional and diverse backgrounds.
- Ability to work in a fast-paced environment.
- Must be self-motivated with positive can-do attitude.
The rate of pay for this role at the noted RRD location is $23.00 / hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD's benefit offerings include medical, dental, and visioncoverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#WLNAT
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
Category/Area of Expertise: Retail Operations
Address: 1388 Highway 601 S; Mocksville NC 27028
Store Code: Store 0932 Front End
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.
Primary Purpose
Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.
Duties And Responsibilities
- Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go , if applicable
- Hire, train, and develop associates to meet department needs
- Supervise the performance of all duties and responsibilities of department associates; provide ongoing performance management training and conduct timely formal performance appraisals for direct reports
- Provide leadership and motivation within the store to promote a culture reflective of our Brand, Strategy and Culture
- Support the achievement of budgeted financials, operating results and Food Lion To-Go KPIs
- Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
- Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or
exceed customers' expectations
- Control store expenses through proper ordering, care for supplies and equipment
- Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), business information systems, and Food Lion To-Go applications
- Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
- Ensure Front End schedules, including Food Lion To-Go, are written per standards, to provide extraordinary customer service at all times
- Maintain all Front End registers and equipment, including Food Lion To-Go equipment, and place service calls in an efficient manner which doesn't stall the execution of delivering expected outcomes
- Ensure all Front End cashiers review the weekly sales flyer and understands where to find key items and communicates unanticipated out of stock conditions
- Monitor shrink, ensure inventory, including money and monetary assets, are accounted for; provide coaching for associates to recognize and prevent losses
- Ensure proper control of all store funds and company assets
- Observe and correct all unsafe conditions that could cause associate or customer accidents
- Record and report all associate and customer accidents in accordance with established Food Lion procedures
- Ensures compliance with local, state and federal regulations
- Adheres to all company guidelines, policies and standard practices
- Maintains security standards
- Successfully complete Computer Based Training (CBT) and Training guide
- Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving customer satisfaction and service while building store sales
- Performs all other duties as assigned
Qualifications
- A high school graduate or equivalent preferred
- Ability to lead and manage a team
- Strong understanding of store operations and merchandising techniques preferred
- Excellent interpersonal, organizational, communication and customer service skills
- Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances
- Ability and willingness to learn multiple tasks and technical requirements of the job
- Ability to use technical information to solve problems
- Must meet minimum age requirements to perform specific job functions
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations
- Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation
Physical Requirements
- Ability to use computers, smart devices, and other communication systems required to perform job functions
- Ability to use hand held computers for orders, mark downs, scan outs, and inventory
- Stand 100% of the time, frequently walking short distances
- Ability to push or pull up to 2000 pounds using a pallet jack or float
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion
- Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
- Meet established volume activity standards for the position
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
- Have sufficient visual ability to check invoices, dates, and other written documents
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.
Job Description
Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.
Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.
Company Description
Family owned Commercial Fleet repair company.
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Minimum Qualifications: High School Diploma or General Education Degree (GED) 1-3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred Experience/Requirements: Must possess good decision-making skills, be very organized and detail oriented.
Must have excellent oral and written communication.
Ability to use discretion.
Problem Solving and ability to escalate matters when needed.
Data analysis and interpretation skills.
Speed and accuracy with attention to detail.
Dispatching and scheduling.
Proficient in Microsoft Office (Word, Excel & PowerPoint) Responsibilities: This position is responsible for scheduling service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork.
May support warehouse and/or other office functions.
Essential Duties and Responsibilities Schedule appointments, dispatch technicians for service and inspections as needed to maximize tech productivity.
Responsible for creating work orders, providing status to customer and following up with technicians.
Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
Complete contract paperwork and QC paperwork.
Schedule sub-contractor work.
Work with technicians to ensure all paperwork is completed properly within the designated time.
Maintain appointment schedules.
Order material and equipment.
Receive material/equipment and issue material and equipment to technicians.
Complete daily reports.
Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
Conduct physical inventory.
Act as a liaison between Sales, Project Managers and technicians.
Other duties as assigned.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear.
The employee is frequently required to stand and walk.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Work Environment: Normal office environment.
The noise level in the work environment is usually moderate.
Schedule: Monday Friday, early morning start, no nights or weekends
Earnings: Guaranteed $1,000/week, with the opportunity to earn $85,000 or more per year through commissions
Join Nixon Medical and Build Your Future!
At Nixon Medical, we deliver more than just medical linenswe deliver outstanding service to healthcare professionals. As a Route Service Representative (RSR), you are the face of our company, providing exceptional customer service while managing your own route with independence and flexibility. If you thrive in a customer-focused, active work environment and are looking for a high-paying career with growth potential, this is the role for you!
What You'll Do:
Provide Outstanding Customer Service Be the trusted point of contact for our healthcare clients.
Manage Inventory Ensure customers receive the right products on time.
Deliver & Pick Up medical linens and garments on an assigned route.
Grow Your Route Recommend additional products and services to expand revenue and earnings.
Load & Unload company trucks to ensure accurate and timely deliveries.
What We're Looking For:
Customer-focused, friendly, and professional
Self-motivated and independent You take ownership of your route and service quality.
Strong communication skills Build lasting relationships with customers.
Ability to lift, push, and pull up to 75 lbs.
Valid driver's license with a clean driving record.
DOT physical required.
3+ years of customer service experience preferred.
Why Choose Nixon Medical?
High Earnings Potential: Start at $1,000/week guaranteed and grow your earnings to $85,000 or more per year with commissions.
Monday Friday Workweek: No nights, weekends, or holidays, allowing for a great work-life balance.
Career Growth: 80% of our Service Managers are promoted from within!
Comprehensive Benefits Package:
- Medical, Dental, and Vision Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Quarterly Customer Service Bonus Program
- Company-Paid Life Insurance
- Employee Assistance Program
Training & Development: Learn and grow with our Nixon Medical Service Academy. Stable & Family-Oriented Culture: Be part of a growing, family-owned company that values its associates.
At Nixon Medical, we believe in growing and creating opportunities that enrich each other's lives. We are committed to fostering a diverse, equitable, and inclusive workforce while delivering best-in-class solutions for our customers. Apply Today and Take the Next Step in Your Career!
About Nixon Medical
For more than 55 years, Nixon Medical has been a trusted leader in providing premium medical apparel and linens to outpatient healthcare centers. Our commitment to exceptional service has earned us partnerships with some of the largest regional health systems in the United States, and we proudly serve over 10,000 locations every week. As a mission-driven organization, we've built an award-winning workplace culture rooted in respect, integrity, and growth. Our mission to grow and create opportunities that enrich each other's lives comes to life through a culture focused on helping our associates become the best versions of themselves while empowering our customers to deliver outstanding patient care.
Nixon Medical is proud to partner with Work Step, a cutting-edge text messaging-based associate feedback platform, to drive an amazing culture of associate engagement and continuous improvement.
We believe to grow and create opportunities that enrich each other's lives, opportunities must be available to all. Our commitment to having a diverse, equitable, and inclusive workforce will strengthen our progress to continue offering long-term career opportunities while providing best in class solutions for our customers.
Nixon Medical is an EEO/Affirmative Action Employer.
Location : Central State Hospital - 10510 LaGrange Road, Louisville, KY 40223
Schedule : Full time schedule. Days may vary, 6:00 am - 6:30 pm. Must be able to work every other weekend and some holidays. More details upon interview.
Requirement : At least 1 year of food service experience required. Healthcare experience preferred.
Pay Range : $19.00 per hour to $23.00 per hour
Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.
Job Summary
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients’ special requests and nutritional needs.
Essential Duties and Responsibilities:
Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Complies with regulatory agency standards, including federal, state and JCAHO.
Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Conduct daily associate team meetings following Morrison’s branded GR8 Start Meeting guidelines and template.
Performs other duties as assigned.
Qualifications:
Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
Aptitude for effectively operating hospital’s admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions offer the following benefits to team members: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to team members: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs
Team Members may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Job Description
The team leader is responsible for managing the team involved in auditing end to end mortgage life cycle comprising active & default servicing activities (Eg. Foreclosure, Bankruptcy, Cashiering, Escrow, Loss Mitigation, Claims, Property preservation, HELOC etc.)
Responsibilities:
- Maintain monthly performance measurements: Timeliness, production goals, compliance/regulatory, and customer satisfaction
- Manages the day-to-day operations of the mortgage servicing associates. Ensures compliance with state and federal lending laws and investor guidelines
- Develops, analyzes, and completes monthly reports in order to track and monitor production, efficiency, compliance with investor guidelines against stated objectives and associate quality against established standards
- Disseminates policies, procedures, and announcements to staff in a timely manner and conducts regular and recurring meetings with staff in order to build an effective communication flow.
- Maintain quality and production standards as defined by business. Perform other job-related duties and special projects as required.
- Develops performance standards and measurements for staff in order to accurately assess actual performance against established goals.
Additional responsibilities of the TL includes:
- Maintaining service level standards
- Perform internal Quality check, providing floor support and feedback to other staff.
- Responding to all emails efficiently
Person Specification
Knowledge/Experience:
- Minimum 1-3 years of Team Handling experience
- Minimum 5-8 years of US Mortgage active as well as default servicing experience
Competencies/Skills:
- Strong communication skills, verbal and written.
- Strong analytical skills
- Demonstrated ability to resolve complicated issues as they arise.
- Proven organizational skills and demonstrated ability to prioritize and multi-task.
Skills:
- Flexible (Willingness to work in night shift),
- Knowledge of MS Office
- Positive and flexible attitude
- Attention to detail.
- Customer focused.
- Good Team Player/Strong Interpersonal skills
