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Henkels & McCoy, Inc. (H&M) is a leading utility construction firm providing critical infrastructure for the power, oil & gas pipeline, telecommunications, and gas distribution markets throughout North America. Founded in 1923, the firm adapts a century of experience to the dynamic infrastructure needs of today. H&M leverages the collective strength of its diverse disciplines to create seamless integrations between projects, clients, team members, and communities. The company has been recognized with an E. I. DuPont Safety Excellence Award.
H&M is a purpose-driven company. Our core values guide our strategy, performance, and culture. We believe in maintaining an environment where team members can make an impact, grow, and thrive. A place where they find meaning and purpose in doing the important work of ensuring communities have the vital energy, light, and communications to prosper. Our culture is inclusive and welcoming. Our teams are empowered with abundant training, tools, and opportunities to follow their curiosity and ambitions. Everyone has an equal chance to advance. Everyone is supported, respected, and challenged to be their best. We’re always looking for talented and dedicated people to join us and love where they work.
Henkels & McCoy is a proud subsidiary of MasTec (NYSE: MTZ), a Fortune 500 Company ranked by Engineering News-Record as one of the leading contractors in the country. H&M is part of the MasTec Power Delivery segment. We are certified as a minority-controlled company by the National Minority Suppliers Development Council (NMSDC). Our rich diversity of people and ideas makes us a stronger, more innovative organization.
As a Safety Specialist supporting Telecommunication Utility projects, you will play a critical role in ensuring safe work practices across fiber installation, underground/overhead communication construction, small‑cell deployment, and broadband infrastructure work.
Responsibilities:
- Partner with Area Managers and telecom field leadership to drive strong safety ownership and compliance throughout construction operations.
- Conduct weekly, monthly, and quarterly jobsite safety visits aligned with the East Region Telecom Safety Action Plan.
- Provide technical expertise in telecom‑specific safety program implementation, including fiber‑optic handling, confined space for vault/manhole work, aerial communication line safety, and traffic control environments.
- Train and mentor staff on Daily Job Briefs (DJBs), telecom safety paperwork, and safe work practices unique to communications construction.
- Deliver education on safety philosophies, including underground locating, ladder/aerial lift safety, fall protection, and utility conflict mitigation.
- Implement oversight processes to ensure accuracy and integrity in safety inspections, reporting, and training related to telecom infrastructure work.
- Participate in pre‑bid and pre‑construction meetings to identify telecom‑related safety considerations such as underground utility congestion, aerial line hazards, and fiber splicing site requirements.
- Lead development of Activity Hazard Analyses (AHAs), Daily Job Briefings, Work Site Observation Reports, and Telecom Safety Action Plans.
- Track and verify corrective actions, investigating OSHA recordables and high‑potential telecom incidents proactively.
- Provide customer and vendor interface support on safety topics related to communications infrastructure.
- Assist Corporate and Regional leadership with additional safety initiatives within the Telecommunications Utility division.
Qualifications:
- 0-2+ years of safety experience supporting telecom, utility construction, or related field operations.
- Bachelor’s degree preferred; CUSP or telecom‑related safety certifications highly desirable.
- Ability to travel at least 50% across telecom project sites (fiber, underground, aerial, broadband).
- Strong written and verbal communication skills with the ability to train, mentor, and influence telecom field teams.
- Relevant certifications such as OSHA 30/10, RF Safety, Competent Person (Excavation/Trenching), or utility safety credentials.
Pay: 65K-85K
Henkels & McCoy, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Position Overview
Prism is seeking an experienced Telecom Designer with a comprehensive understanding of structured of cabling, backbone and horizontal distribution systems, telecom spaces, and supporting infrastructure. This role requires the ability to independently design, coordinate, and problem-solve complex telecom systems with minimal to no supervision while collaborating with internal teams, clients, and other disciplines.
Responsibilities:
- Demonstrate a strong understanding of network topologies, architectures, and network types
- Design, evaluate, and optimize Backbone and Horizontal Distribution Systems.
- Perform site surveys, capacity assessments, upgrade recommendations based on client and/or site needs.
- Design building pathways and resolving complex routing with constructability in mind.
- Develop and coordinate comprehensive cabling pathway designs, including cable tray, conduit, J‑hooks, plenum and non‑plenum spaces, and wall or barrier penetrations
- Perform fiber and copper infrastructure design, including fiber type and strand counts, conduit fill calculations, backbone layouts, cross‑connect and LIU schedules, and single- or multi‑building fiber one‑line diagrams
- Design and coordinate telecommunications spaces, including entrance facilities, equipment rooms, telecom rooms, enclosures, and data centers
- Design and coordinate telecom outlet locations using diamond studies, and wireless access point placement using heat mapping and CAD tools
- Review and verify product data submittals for compliance with construction documents and specifications
- Respond to RFIs and identify scope or design impacts in coordination with the Project Manager and System Owner
- Assist with design verification walks, construction coordination, and resolve field issues
- Coordinate designs with clients, owners, contractors, and other disciplines to ensure constructable solutions
- Perform other duties as assigned
Qualifications:
- Bachelor’s degree in electrical engineering or construction
- 3-5 plus years of telecom designer experience
- Knowledgeable of structured cabling systems (fiber and copper), Telecom standards, materials, and components, and facility data tables and documentation standards
- Able to make design decisions, solve complex technical problems
- Adapt to new situations and project requirements
- Strong coordination and communication skills
- Proficiency with CAD and design documentation
- Experience handling large-scale, complex telecom projects
- Ability to mentor others and contribute to standards and documentation best practices (preferred)
- Telecom design experience in Commercial buildings, Campuses, Data Centers and Multi-building sites
- Experience working with construction teams and responding to installation challenges
- Familiarity with industry standards (BICSI, TIA, etc.)
Why Prism
- Work on complex, high-impact telecom projects
- Collaborative, technical design environment
- Opportunity to lead, mentor, and influence standards
- Growth-oriented team with long-term career potential
Duration: 12 months
Location: Tempe, AZ 85282
Worksite: Onsite | 8:00 AM - 05:00 PM
Responsibilities:
We're looking for a Telecommunications Systems Engineer who is excited about working on projects that enable the heart of our clients' business.
This position will provide opportunities to lead portions of very large and complex projects as a telecom scope owner working in conjunction with other telecom design professionals and supporting design staff while collectively producing challenging design packages. This is done in coordination with architects and other discipline engineers / design leads all under one design team.
You will interface directly with our client counterparts to design these facilities to meet their needs. Our teams leverage AutoCAD and Revit MEP design software to create fully coordinated 3D models across all disciplines (C,S,A,M,E,P,T,I,L).
Through a mixture of full 3D BIM delivery, construction specifications and 2D sheets, you will help lead the design of everything from Outside Plant (OSP) to inter / intra-building backbone distribution systems, communication room layouts, rack elevations, wired & wireless device plans and cable schedules.
All facets of the designs and calculations will be completed in accordance with the NEC, applicable TIA and other industry standards as well as Client and/or the client specifications as applicable.
Qualifications:
Here's what you'll need:
- Two-year technical degree or four-year non-technical degree
- At least 4 years of relevant experience in telecommunications design and construction industry
- Knowledge & application of telecommunications industry association (TIA) standards
- Knowledge & application of BICSI (Building Industry Consulting Services International) design practices
- Knowledge & application of NFPA 70 (NEC) and electrical design requirements
- Experience leading a telecommunications design team
- Knowledge of design and construction specifications
- Experience estimating and scheduling small to medium size projects
Ideally, you'll also have:
- Associate degree
- At least 3 years of telecommunications design experience in semiconductor or data centers
- Project management experience
- Working knowledge of 3D BIM software (Revit)
- Knowledge and design experience with paging, intercom, and audio-visual systems
- Knowledge of control systems and network topology
- One or more of the following certifications: RCDD (Registered Communications
- Distribution Designer), DCDC (Data Center Design Consultant), OSP (Outside Plant), or RTPM (Registered Telecommunications Project Manager)
Analyst III - Technical Support
Contract
Remote
Role Overview
The Analyst III – Technical Support (Telecommunications Analyst III – POTS Transition) is a senior, field-focused role responsible for implementing POTS (Plain Old Telephone Service) replacement solutions across enterprise locations. This position coordinates site-level execution, including site surveys, installations, cutovers, and operational validation, while ensuring successful transition from legacy analog services to modern replacement solutions.
The role works closely with site contacts, service providers, vendors, and telecommunications carriers, and partners with the Disconnect Coordination Team (DCT) to enable timely disconnection of legacy services once replacements are complete. The ideal candidate brings extensive experience with legacy voice and data circuits and a proven ability to manage complex, multi-stakeholder field implementations.
Key Responsibilities
- Lead implementation of POTS replacement solutions at field locations.
- Coordinate with site contacts, service providers, vendors, and carrier representatives to plan and execute replacement activities.
- Schedule and manage site surveys and oversee installation activities.
- Validate operational readiness post-cutover to ensure service stability and performance.
- Calculate and document cost savings associated with completed replacements.
- Notify the Disconnect Coordination Team (DCT) once replacements are complete and disconnect activities can proceed.
- Maintain strong cross-functional communication to ensure alignment, accuracy, and successful execution.
Detailed Responsibilities
- Gather and validate site requirements in collaboration with stakeholders.
- Coordinate and manage site surveys, installation schedules, and cutover activities.
- Oversee field execution to ensure work is completed according to plan and standards.
- Validate services post-cutover and confirm operational readiness.
- Track progress, milestones, and deliverables across assigned projects.
- Calculate and report realized savings tied to completed POTS replacements.
- Prepare and present findings, status updates, and recommendations to project leadership and stakeholders.
- Maintain accurate documentation, reporting, and tracking within designated systems.
- Partner closely with the Disconnect Coordination Team (DCT) to support timely and accurate disconnect execution.
Qualifications & Skills
- Minimum of 10 years of relevant experience in the telecommunications or network industry.
- Demonstrated expertise with legacy voice and network circuits, including analog dial tone.
- Experience working with telecommunications or network services in an analytical, operational, or technical support role.
- Strong understanding of circuit-based services, telecom billing concepts, and inventory or asset tracking.
- Proven ability to manage multiple tasks, meet deadlines, and support reporting and financial tracking activities.
- Strong analytical skills with the ability to interpret complex technical and billing data.
- Self-motivated, proactive problem solver with strong attention to detail.
- Ability to adapt and perform effectively in a fast-paced, cross-functional environment.
Key Interactions
This role collaborates extensively with:
- Site contacts and field leadership
- Telecommunications vendors and service providers
- Telecommunications carriers
- Digital and sourcing teams
- Disconnect Coordination Team (DCT)
- Internal project and operations leadership
The analyst is expected to communicate clearly, maintain structured project updates, manage priorities effectively, and ensure alignment across all stakeholders.
OSP Fiber Designer
Location: Remote
Are you a skilled Fiber Designer looking to make an impact? Join Sigma Technologies as a remote OSP Fiber Designer, specializing in FTTH, AutoCAD, and outside plant design for leading telecommunications projects. With a commitment to Safety, Honesty, Truth, and Decency, we offer a supportive and growth-oriented culture where you can thrive.
**To learn more about working at Sigma, view our career page.
**If you do not have OSP Fiber Design experience, please refer to our other open positions: **While we may list our Designer openings in multiple locations, you only need to apply to one as they are remote.
ABOUT THIS OPPORTUNITY:
Sigma Technologies has multiple Designer positions available that REQUIRE Outside Plant Fiber Design and/or Drafting Experience. For this role, we are providing FTTH, Joint Use and general OSP Overhead Fiber design services to power utility companies. We're in need of knowledgeable, already-skilled staff to join our program teams.
Note: This position can work remotely, but new hires will be required to come to our headquarters in Perrysburg, OH for an initial 2-week in-person paid orientation and training period.
Position Description:
Designers perform outside plant overhead fiber design for telecommunications companies. Designers should have knowledge of commonly-used concepts, practices, and procedures in overhead fiber design and will rely on standards, instructions, and pre-established guidelines to perform the functions of the job. The Designer is expected to apply experience and knowledge to provide solutions when guidelines will not meet expected outcomes and be able to recommend new and/or improvements to documentation where needed.
WHAT YOU CAN EXPECT TO DO AS AN OSP DESIGNER AT SIGMA:
- Executes work orders for fielding and/or design of infrastructure while meeting quality, time, and budget constraints
- Performs 2-D Civil and/or Electrical type design in CAD (i.e. AutoCAD, MicroStation, or similar program)
- Collects data by visually identifying, inspecting, and recording equipment and structures from the field and maps data collected
- Interprets general designs, data, and notes and applies established design guidelines, processes, and procedures
- Is capable of independent work on complex tasks within a competency
- Resolves problems encountered throughout the design process
- Collaborates with others (managers, designers, field techs, drafters, administration) to devise the best infrastructure solutions
- Performs kickoff/scope meetings within a given project, program, or customer to assist in specific types of route analysis, preparation of scope, and/or to assist in the preparation of bid documentation
- Performs research to identify pole ownership, right of way, property rights, and permit requirements and communicates with outside parties to obtain right-of-way approvals, and easements and coordinate the same
- Provides guidance to others for specific duties in software, processes, and procedures
- Provides quality control review
- Other duties as required
Competencies/Skills: Telecommunications Fiber Designer | FTTH | Fiber to the Home | Fiber Optic Design | Outside Plant Design | OSP Design | Fiber Network Planning | AutoCAD | GIS Mapping | Splicing Diagrams | Aerial Fiber Design | Underground Fiber Design | Telecommunications Infrastructure | Fiber Route Analysis | Right-of-Way Permitting | Pole Loading Analysis | Microtrenching | FTTx Networks | PON Architecture | Fiber Optic Engineering | Design Standards | Telecommunications Construction | Network Optimization | Cable Pathway Design | CAD Software | Fiber Optic Drafting | Design Specifications
Requirements:
WHAT WE’RE LOOKING FOR:
- EDUCATION*: HS Diploma or equivalent is required. An Associate’s degree or higher is preferred but not required. *Management may consider other combinations of education as needed.
- EXPERIENCE*: 2+ years of demonstrated design experience in the Telecom Utility Industry. *Management may consider other combinations of education and experience as needed.
- Joint-use design experience strongly preferred
- Proficiency in Computer Aided Design Programs, or similar CAD tools is required.
- Ability to read and comprehend engineering schematics
- Knowledge of construction and planning procedures
- Strong technical knowledge and skills
- Ability to learn and operate customer based proprietary software and other computer systems to expedite and facilitate the work order process
- Strong oral and written communication skills
- Basic financial skills to assist in making sound business decisions
- Able to work in all weather conditions
- Willing to travel overnight during the week
- Dependable transportation and valid driver’s license and insurance
- Able to pass a background check/drug test/driving record check
- Computer literate – especially Microsoft Word, Excel, Outlook
- Authorized to work in the United States
Physical Requirements:
- Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods of time, including sitting at a desk and driving in a vehicle.
- Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods of time.
- Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must have the physical ability to express or exchange ideas by means of the spoken word and convey detailed or important spoken instructions to other workers accurately, often in a group setting.
- Must have the ability to receive detailed information through oral communication.
- Must be able to work M-F 8-5 PM Eastern (7 AM-4 PM Central, 6 AM-3PM Mountain, 5 AM-2 PM Pacific)
WHAT WE OFFER: We want our Associates to stay healthy, happy, and secure! We offer you a positive work environment with supportive coworkers, managers, and leaders, plus:
- Competitive pay
- Medical, dental and vision plans with up to 80% of the premium sponsored by Sigma
- 401(k) plan with matching contributions up to 5% of salary
- Paid holidays, vacation, and sick time
- Education and professional licensing assistance programs
This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description.
This advertisement does not constitute an employment agreement between Sigma and the employee and is subject to change by Sigma as the needs of the organization and/or the requirements of the function change.
Pay is commensurate with experience and education. Sigma is an equal opportunity employer and will not discriminate based on an employee’s race, color, gender, sexual preference, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law.
PM22
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PIa2c5343d7ffb-3631
Abacus Technology is seeking a Quality Assurance Manager to develop, implement, and maintain quality assurance (QA) standards and processes for IT and telecommunications operations at Fort Bragg. This is a full-time position.
Responsibilities
- Develop and maintain quality assurance standards and processes for all IT and telecommunications deliverables.
- Perform periodic inspections and assessments of contractor and government compliance with IT policies and procedures.
- Provide independent quality assessments of IT projects and recommend improvements for organizational processes.
- Ensure all work performed aligns with contract requirements, Army IT policies, and industry best practices.
- Conduct formal and informal reviews at pre-determined project milestones.
- Perform root cause analysis (RCA) to identify issues, track trends, and implement corrective actions.
- Develop and track business-specific quality metrics to measure IT and telecommunications service performance.
- Analyze and document nonconformances, system deviations, and process inefficiencies.
- Manage quality improvement activities, including problem management, risk mitigation, and continuous process optimization.
- Recommend best practices for IT service management, network administration, and telecommunications operations.
- Work closely with government stakeholders, technical teams, and project managers to enforce QA policies.
- Prepare quality assurance reports, compliance documentation, and performance evaluations for leadership review.
- Maintain detailed records of audit findings, inspections, and corrective action plans.
- Ensure IT and telecommunications operations comply with Army RMF, DISA STIGs, ISO 9001, and industry quality frameworks.
Qualifications
- 3+ years experience in quality assurance for IT and telecommunications programs.
- Bachelor's degree in a related field desired.
- Must be Security+ certified (or hold an equivalent certification in compliance with IAT Level II).
- ISO 9001 Lead Auditor certification and ITIL Foundations certifications desired.
- Experience conducting audits, root cause analysis, and corrective action planning.
- Proficient in developing QA metrics, tracking performance, and implementing process improvements.
- Strong knowledge of ITSM, compliance frameworks, and regulatory requirements.
- Able to conduct formal and informal reviews of project deliverables to ensure quality compliance.
- Experience with ITIL-based service management, ITSM frameworks, and Army compliance requirements desired.
- Proficient with quality management systems (QMS), risk assessments, and process auditing methodologies.
- Able to interact professionally with all levels of an organization.
- Must be a US citizen and hold a current Secret clearance.
- Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
- EOE/M/F/Vet/Disabled
Shenandoah Telecommunications Company (\"Shentel\") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities.
About the Role:
The Enterprise Account Executive is primarily responsible for growing the fiber optic network for point-to-point, point-to-multipoint, and internet bandwidth connections within designated territories. The Fiber Account Executive must have a proven sales history and be able to hunt for, develop and maintain strong relationships with enterprise, government, healthcare, education, and other business customers to maximize service account value. Incumbent must respond to customer inquiries, manage service aspects of the account, cold call, and network in an effort to initiate contacts with business prospects for various service offerings.
What We Offer:
- Competitive commission structure with guaranteed base salary
- World class 401(k) up to 8% company contribution
- Medical, dental, vision, and life insurance with competitive company subsidies
- Up to 3 weeks of PTO and up to 9 paid holidays
- Paid training to build the skills and confidence you need to get results
- A balanced schedule that enables you to have a fulfilling life outside of work
Essential Job Functions:
- Direct sales responsibility for acquiring customers on the Fiber Optic Network to meet sales goals.
- Develop and follow a comprehensive time and territory management plan to effectively maximize coverage and efficiently manage expenses.
- Achieve monthly, quarterly, and annual sales objectives.
- Develop and maintain positive working relationships with existing and prospective business customers.
- Grow and maintain potential prospect funnel by actively cold calling and attending networking events.
- Experience with managed network services, such as managed Wi-Fi, network and switch is preferred.
- Perform other duties as assigned by management.
Qualifications:
- Four year college degree or four years of telecommunications business sales experience preferred.
- Sales, closing, and networking skills.
- Cold-calling skills.
- Excellent interpersonal skills and the ability to create, build, and maintain relationships.
- Presentation, computer and communication skills.
- Self-starter with excellent time management skills.
- Strong analytical skills.
- Ability to prioritize workload, meet deadlines and function well in high stress situations.
- Ability to solve problems and make sound, independent decisions.
- Broad basic knowledge of the telecommunications industry and basic understanding of customer premise equipment, and plant entrance and network interface device options.
- Knowledge of existing and future internet, broadband, telephone, and other communication technologies.
- Knowledge of software applications related to customer premise equipment systems and data networking technologies.
Senior Product Manager – Fiber Optic, Broadband Manufacturing
Location: On site in Cleveland, OH
A well-established manufacturer serving the broadband and communications infrastructure sector is seeking a Senior Product Manager to lead strategic growth across a portfolio of fiber optic and broadband connectivity solutions. This is an opportunity to shape the direction of products that support critical network expansion across North America, working at the intersection of engineering innovation, market strategy, and customer engagement.
This role will play a key leadership function in defining product strategy, expanding market presence, and guiding new product initiatives for solutions used by telecommunications providers, utility operators, and broadband infrastructure partners. The ideal candidate combines strong product management expertise with a deep understanding of fiber optic technologies and broadband manufacturing environments.
This Role Offers
- Competitive compensation and comprehensive benefits.
- The opportunity to influence product strategy within a respected manufacturing organization serving the telecommunications and infrastructure markets.
- High visibility with executive leadership and cross functional teams including engineering, sales, and operations.
- A collaborative environment focused on innovation, operational excellence, and long-term market growth.
- Direct involvement in bringing new technologies and solutions to market within the rapidly expanding broadband ecosystem.
Focus
- Develop and execute product and market strategies that drive sustainable revenue growth within the United States broadband and fiber optic infrastructure market.
- Lead strategic planning for a portfolio of products supporting telecommunications and broadband network deployments.
- Guide cross functional teams through the full product lifecycle including development, launch, commercialization, and ongoing market support.
- Collaborate with engineering, manufacturing, and sales teams to align product direction with customer needs and emerging industry trends.
- Identify opportunities to introduce new technologies, expand product offerings, and strengthen competitive positioning.
- Drive new product launch initiatives including market introduction plans, pricing strategy, customer trials, and sales enablement activities.
- Build strong relationships with key customers, channel partners, and industry stakeholders to uncover growth opportunities and market needs.
- Monitor industry developments including technology shifts, regulatory changes, and competitive activity to inform product strategy.
- Develop and track key performance indicators that measure product performance, profitability, and market adoption.
- Participate in industry events, trade organizations, and technical forums to strengthen market presence and thought leadership.
- Support proposal development and participation in customer request processes including RFI and RFP submissions.
- Identify opportunities to improve margins, operational efficiency, and overall product portfolio performance.
Skill Set
- Bachelor’s degree in business, Engineering, or a related technical discipline preferred.
- Seven or more years of experience in product management, market management, or business development within telecommunications infrastructure, broadband technology, or related manufacturing environments.
- Strong understanding of fiber optic products, broadband network components, or telecommunications infrastructure markets.
- Experience guiding products through full lifecycle management including development, commercialization, and ongoing optimization.
- Ability to analyze market data, identify trends, and translate insights into strategic product direction.
- Excellent communication skills with the ability to present complex technical and business concepts to diverse audiences.
- Demonstrated ability to collaborate with engineering, sales, and executive leadership teams.
- Experience managing cross functional initiatives and influencing strategic decision making.
- Self-driven professional with strong analytical thinking, business acumen, and leadership capabilities.
- Experience participating in industry associations or technical groups is a plus.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS
Description -
Position Summary
The Quality Control (QC) Coordinator is responsible for ensuring all telecom construction projects meet company standards, client specifications, and regulatory requirements. This role supports field operations by coordinating inspections, maintaining quality documentation, identifying deficiencies, and ensuring corrective actions are implemented in a timely manner.
The QC Coordinator plays a key role in maintaining compliance with client standards, safety requirements, and industry best practices across fiber, wireless, and outside plant (OSP) construction projects.
Key Responsibilities
Quality Assurance & Compliance
- Implement and maintain project-specific Quality Control Plans.
- Ensure work complies with client standards, engineering drawings, and telecom specifications.
- Monitor adherence to local, state, and federal regulations.
- Conduct internal audits of field construction activities.
Field Inspections & Documentation
- Perform site inspections for fiber, OSP, and wireless installations.
- Verify construction quality for trenching, conduit placement, handholes, splicing, tower work, and equipment installation.
- Document findings with photos and detailed reports.
- Track and close out punch list items.
Coordination & Communication
- Serve as liaison between field crews, project managers, and clients regarding quality issues.
- Coordinate third-party inspections when required.
- Assist with customer audits and compliance reviews.
- Support turnover package preparation and closeout documentation.
Deficiency Management
- Identify non-conforming work and issue corrective action notices.
- Follow up to ensure deficiencies are resolved.
- Maintain quality tracking logs and reporting dashboards.
Reporting & Record Keeping
- Maintain accurate records of inspections, test results, and corrective actions.
- Compile daily/weekly quality reports.
- Assist with as-built documentation review and verification.
Required Qualifications
- 3+ years of experience in telecom construction (fiber, OSP, or wireless).
- Strong understanding of telecom construction standards and practices.
- Ability to read and interpret construction drawings and specifications.
- Experience conducting field inspections and documenting findings.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Strong organizational and communication skills.
- Valid driver’s license and ability to travel to job sites.
Preferred Qualifications
- Experience with major telecom providers (e.g., AT&T, Verizon, T-Mobile).
- Knowledge of fiber testing (OTDR, power meter testing).
- Familiarity with OSHA standards and safety compliance.
- Experience with quality management systems (QMS).
- Certification in Quality Control or Construction Management (preferred but not required).
Core Competencies
- Attention to detail
- Problem-solving and analytical thinking
- Time management and prioritization
- Strong documentation skills
- Ability to work independently and in a team environment
Physical Requirements
- Ability to walk construction sites and navigate uneven terrain.
- Ability to lift up to 50 lbs.
- Ability to work outdoors in various weather conditions.
Work Environment
- Combination of field and office settings.
- Frequent travel to active construction sites.
- Fast-paced environment with multiple concurrent projects
Schedule Update:
This role is now a 4‑day‑per‑week position.
Preferred schedule: Monday–Thursday
Open to: Tuesday–Friday candidates
Hours: 7:45am–5:30pm
Lunch: 1 hour
New graduates are welcome to apply!
As an elite clinical provider and patient advocate, you’ll receive best in class non-clinical support to provide exceptional lifetime patient care while obtaining unparalleled education to enhance your clinical skills. You’ll work in an environment that encourages full clinical autonomy, giving your patients the time and attention they need, with the ability to tap into a hygiene mentor program. You’ll work a schedule that inspires work life balance and receive competitive benefits. Provide outstanding patient care, invest in your community, and do it all with the support of Heartland Dental.
As a Dental Hygienist, you’ll be recognized as an elite clinical provider and patient advocate. You’ll be an integral member of the patient care team, giving your patients the time and care they need, deserve and desire. With best-in-class support through our robust Hygiene mentor program and unparalleled educational offerings to enhance your clinical skills – you’ll be 100% supported as you provide exceptional lifetime care to your patients!
What You’ll Gain
- Competitive benefits including health insurance and retirement savings plans, six paid holidays and PTO (paid time off)
- Continuing education to provide you opportunity to develop your full potential and enhance your clinical skills to provide education and care to your patients.
- Access to an expansive network of mentors with 1:1 hygiene mentorship support and networking opportunities available at your fingertips.
- Unparalleled business support and the highest quality supplies and labs to deliver exceptional patient care.
- Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
About American Family Dentistry – Kingston Pike
At American Family Dentistry – Kingston Pike, we pride ourselves on being a collaborative, compassionate, and connected team. Our office culture is fast-paced, goal-oriented, and growing, with a strong emphasis on teamwork, professionalism, and transparency. We are solutions-focused, motivating, and committed to delivering exceptional care through a hard-working and results-oriented approach.
Minimum Qualifications
- Current dental hygienist license in Tennessee and an Associate’s or Bachelor’s degree in dental hygiene (where required)
- Excellent working knowledge of dentistry, dental hygiene procedures, dental patient screening and medical history documentation
- CPR Certification
Preferred Experience
- New graduates and seasoned hygienists are both welcome!
- Experience using Velscope, Diagnodent, digital scanner, digital x-rays and electronic medical record systems
- Desire to continue learning and grow clinical skills to meet needs of patients and provide preventative care and overall maintenance of patients’ dental health
- Clinical needs as required by office
Physical Requirements
- Ability to perform essential duties as deemed necessary by the Office/ Doctor/ Heartland Dental with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
- Prolonged periods sitting and standing
- Must be able to lift and carry up to 45 pounds at times
- Availability to attend virtual training sessions (or in-person) periodically throughout the year
- As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in the state of FL & TN.
Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve.
At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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