Pharmacann Jobs in Usa

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.

The Senior Asset Protection Investigator will be responsible for protecting the profitability of the company through detection, identification, investigation, and reduction of shrink and compliance exposures, throughout the entire vertical structure of PharmaCann. They will also be responsible for ensuring all of the company’s properties are safe and secure, by assisting the Regional Asset Protection Manager with implementation and administration of policies and programs which include establishing and maintaining operational procedures, training requirements, internal controls, and the monitoring/reporting of processes in order to comply with all applicable local, state and federal laws, rules and regulations.

The salary for the role is up to $65,000

Essential Functions / Responsibilities

• Monitoring & reviewing of electronic surveillance (Access Control & CCTV) as well as security alarm systems (Intrusion/Fire).
• Providing direction to security associates when they assist with ongoing investigations.
• Inspect company properties for Security & Asset Protection concerns and then assist with correcting and further securing.
• Develops partnerships & collaborates with 3rd party Contract Security Services, Federal, State and Local Law Enforcement agencies, which improves prosecution, restitution opportunities, and ensures the protection of company assets/employees.
• Assist in coordination of physical security programs (alarms, CCTV, access control).
• Support operations of the SOC when needed, ensuring necessary coverage is in place, and filing in when there are shortages in staffing.
• Assisting with the development of training for Emergency Preparedness and Response.
• Support all functional areas of the business when needed, during critical emergencies.
• Assists with facilitating the objectives of the Security team, by providing answers to questions, as well as providing the team with the tools and resources they need to perform their tasks.
• Performing Asset Protection related audits, with a focus on access control, camera systems and alarm sy Investigate inventory compliance and accuracy at Dispensaries and Cultivation facilities.
• Observing and inspecting the receipt and delivery of product at Dispensaries and Cultivation sites.
• Stay current with all laws, rules, and regulations as they pertain to Asset Protection and Security.
• Program intrusion detection systems and ensure accuracy.
• Assisting with the development of new SOPs and programs for the various departments within the company.
• Utilize all available data & incident reporting tools to identify trends, hotspots, and other potential opportunities that require further investigation.
• Conduct internal investigations and interviews relevant to inventory/cash variances, theft, fraud, dishonest/unethical behavior, damage to the business/property, operational opportunities and violations of policy that adversely affect sales, compliance, loss, or brand integrity.
• Conduct investigative interviews either in-person or via telephone, Zoom, Teams, or similar platforms.
• Maintain thorough and accurate documentation of investigative findings to present operational/compliance failures & dishonest/unethical activity to Human Resources, Operations Executives, Legal, and/or Law Enforcement.
• Assist with the development of exception reporting that will help identify potential fraud and vulnerabilities that exist within the company’s ecommerce format.
• Investigate fraud relating to Online Orders, loyalty programs and Identity Theft.
• Assist with the development and rollout of a shrink program for the company.
• Investigate operational opportunities that may be causing shrink within the company.
• Assist with identifying and responding to scam/social engineering attempts.
• Partner with IT on developing new ways to protect against scam/social engineering attempts.
• Partner with on-site leadership and Human Resources to identify/resolve rule infractions or violations committed by PharmaCann employees and partnering vendors.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Competencies and Qualifications

• Minimum 21 years of age.
• Pass a comprehensive multi-state background check, including criminal history & obtain/maintain state agent requirements.
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check.
• Minimum of 3-5 years of experience in Asset Protection/Loss Prevention, with at least 1-2 years of investigations experience preferred.
• Experience in using CCTV (experience with multiple CCTV configurations and vendors, is highly desired).
• Analytical capabilities with a proven aptitude for learning new applications.
• Ability and willingness to travel overnight for business purposes.
• Proven ability to perform independently with minimal supervision.
• Proficient knowledge of exception-based reporting, Microsoft Office (Excel, Word, PowerPoint, and Power BI).
• The successful candidate must be comfortable working in a fast-paced, rapidly changing environment, capable of handling multiple tasks and possess excellent organizational, communication and analytical skills.
• Demonstrated safety, security, risk management, and client service capabilities.
• Ability to deliver clear, concise, accurate and effective communication (verbal and written) proactively.
• Excellent problem-solving ability and ability to make sound and reasonable decisions through careful evaluation and understanding of the impact of those decisions.
• High School degree or equivalent required.
• 2-year college degree or related college coursework in criminal justice, risk management, or business is preferred.
• Wicklander-Zulawski certification preferred.

Working Conditions

• Able to use a computer for extended periods of time.
• Able to move about a typical retail, office, and manufacturing/warehouse environment.
• Able to perform general office managerial and administrative activities.
• Able to visually observe, speak, and hear.
• Able to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds.
• Regular and on-time attendance.
• Hours can exceed 40 hours per week, and will require weekends, nights, holidays, and open work availability.
• Occasional travel by conventional means to other locations as required is possible.
• Schedule will consist primarily of peak hours for location, but will require supporting overnight or late night shifts, when needed.
• This position may be required to work outdoors and/or during inclement weather.

Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We're grounded and growing. Based in Chicago, Pharmacann Inc. operates dispensaries and production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit .

The Cannabis Sales Consultant (CSC) is responsible for creating a world-class customer experience for all customers. The CSC will promote a positive, customer service-oriented, and compliant work environment. This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.

The CSC is responsible for compliance with all policy and procedures and all other operational objectives of the business, as well as executing visual standards and presentation needs to customer requirements, product performance, along with sales and marketing objectives. The CSC must be passionate about their role and have a strong willingness to help people become educated about cannabis.

Duties and responsibilities or (Essential Functions)

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
• Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
• Accountable for accurately utilizing PharmaCann's Point of Sale system.
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
• Execute PharmaCann's dispensary protocols including safety protocols.
• Complies with all security, safety, and legal requirements.
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
• Maintain a clean and organized point of sale area.
• This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
• Dependent upon the state and/or location, this position may be required to hold a current driver's license and maintain a good driving record.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required.
• Minimum 2 years' experience with customer service in a fast-paced retail environment
• Strong analytical skills to assess data, facts, and figures
• Intermediate-level math skills
• Proven expertise and experience to accurately manage a register
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Business-minded personality
• A highly self-motivated and ethical individual
• Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)

Working conditions

• This job operates in a professional retail store environment.
• This role routinely uses standard office equipment such as computers, phones, and photocopiers.
• This position requires weekends, nights, overtime as needed, holidays, and flexible work availability.
• May require minimal travel.
• May be required to work outdoors and/or during inclement weather.

Physical requirements

While performing the duties of this job, the employee is regularly required to read, speak, and listen. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms. This employee is required to use a phone and may be required to lift up to 50 pounds.

Direct reports

N/A

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers.

The Part Time Budtender is responsible for creating a world-class customer experience for all customers. The Budtender will promote a positive, customer service-oriented, and compliant work environment. This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.

The Budtender is responsible for compliance with all policy and procedures and all other operational objectives of the business, as well as executing visual standards and presentation needs to customer requirements, product performance, along with sales and marketing objectives. The Budtender must be passionate about their role and have a strong willingness to help people become educated about cannabis.

Duties and Responsibilities or (Essential Functions)

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
• Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
• Accountable for accurately utilizing PharmaCann's Point of Sale system.
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
• Execute PharmaCann's dispensary protocols including safety protocols.
• Complies with all security, safety, and legal requirements.
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
• Maintain a clean and organized point of sale area.
• This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
• Dependent upon the state and/or location, this position may be required to hold a current driver's license and maintain a good driving record.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required.
• Minimum 2 years' experience with customer service in a fast-paced retail environment
• Strong analytical skills to assess data, facts, and figures
• Intermediate-level math skills
• Proven expertise and experience to accurately manage a register
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Business-minded personality
• A highly self-motivated and ethical individual
• Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)

Pay is $18/hr

Working conditions

• Requires weekend/holidays altering rotation
• Requires overtime according to business needs
• Must remove all jewelry, including rings, brooches, watches, pins, earrings, necklaces and visible piercings. In addition, false nails, nail polish, false eyelashes and any other object that may possibly contaminate food is not allowed in the processing/production areas
• Requires work in varying temperature-controlled environments

Physical requirements

Standing, walking, bending, working with hands/arms at an extended horizontally or above head position for long periods and lifting up to 50 pounds, lifting/carrying product totes, pushing carts, moving and making adjustments to process equipment.

Job Description

The General Manager is responsible for leading through PharmaCann’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth.

The GM leads a team of dispensary managers who specialize in DOR’s (division of responsibility) and is accountable for all aspects of managing a single retail store (as well as all other projects/duties as assigned).

This leader drives the business through a DOR focus on Hospitality (customer service, sales training, product knowledge, loyalty and leadership development), Product (visual presentation, product performance and promotions), and Operations (receiving orders, policy and procedures, expense control, compliance, and loss prevention). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence.

The General Manager is responsible for overseeing the financial success of the store and has full P&L responsibility. The GM is responsible for responding to business needs and strategizing around business trends in order to drive profitable top line sales growth.

The General Manager must also have experience in assessing, recruiting and screening talent.

Duties and responsibilities or (Essential Functions)

Performance:

• Meet or exceed goals related to total store sales, profitability, and operational excellence
• Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload
• Build a team that embodies the PharmaCann brand by delivering exceptional service and driving customer loyalty therefore increasing return visits
• Review and interpret financial and operational reporting regularly, including store visit and audit results
• Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business

People:

• Create and ensure a cohesive work environment
• Attract, hire, and retain a diverse team of top talent
• Place the right people in the right roles, specifically the management DOR program
• Train, coach, and develop direct reports using company programs, tools, and resources
• Create an environment that inspires and encourages the growth and engagement of associates
• Model an environment of open communication by sharing enterprise strategy and corporate messaging to associates
• Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction

Operations:

• Be proficient in, and ensure compliance with PharmaCann policies, regulations adherence, procedures, and compliance standards
• Use the company's scheduling tool as directed to schedule the right associates in the right places, at the right times in order to provide an exceptional customer experience, reduce loss, and execute company directives
• Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, compliance and loss prevention
• Support continuous improvement by implementing company programs and influencing end-user’s buy in
• The General Manager may perform other related duties as required by the Company, field leadership, and especially with regard to serving the customer
• Projects a positive image of the organization to employees, customers, industry, and community
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
• This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, sales consulting, delivery acceptance, outreach, security, visual merchandising and as interim GM for other locations

Starting pay is $80,000

Qualifications

• Minimum 21 years of age
• Bachelor’s in business or operations management or a related field preferred
• 5 + years of managerial experience preferably in a retail-based industry with a customer-centric approach
• 1+ year PharmaCann Management experience will be considered
• 2+ years Dispensary Management experience will be considered
• Demonstrated ability to achieve individual selling goals and metrics
• Proven ability to drive sales results, able to analyze selling reports, identify business trends and react quickly to the needs of the business
• Comfortable and confident in making decisions and mediating conflict within a team environment
• Ability to address complex issues and allocate time to execute multiple tasks and changing priorities.
• Exceptional interpersonal, communication and customer service skills
• Ability to identify top talent and train/develop/retain great people
• Proficient in windows - based software such as Excel, Word and Outlook
• Business Acumen
• Communication Proficiency
• Ethical Conduct
• Leadership
• Relationship Management
• Performance Management
• Personal Effectiveness/Credibility
• Consulting Skills
• Global & Cultural Awareness
• Valid driver’s license and ability to successfully pass a Motor Vehicle Record background check

Working conditions

• Ability to sit for long periods of time and get in and out of an automobile several times a day.
• Will be required to drive and be outside for brief periods of time during all four seasons.”

Physical requirements

Ability to utilize arms at extended position for long periods. Must be able to lift up to 50 pounds, lift/carry product, totes and push/pull carts.