Pf Changs Jobs in Usa
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This staff member performs all pre-claim submission activities, including verifying existing information is accurate, determining when additional data is needed, and collecting necessary details to ensure claims are complete.
Additionally, this individual follows departmental productivity and quality control measures that support the organization’s operational goals.
This position promotes revenue integrity and accurate reimbursement for the organization by ensuring timely and accurate billing, timely payer follow-up activities and collection of accounts.
JOB DUTIES/RESPONSIBILITIES Duty 1: Maintains a thorough understanding and education of federal and state regulations and payer specific policies and requirements to promote compliant claims submission practices.
Adheres to HIPAA related privacy, security and transaction & code set regulations in compliance with the federal guidelines.
Accurately documents all account activity.
Duty 2: Accurately and efficiently works daily electronic billing file through the organization’s billing system by resolving all necessary corrections with valid resolution to obtain a clean first-time reimbursement.
Duty 3: Corrects all claims issues prior to submission which may be, but are not limited to, quality audits of patient demographic information and insurance eligibility, cross referencing with previous services, verifying payer authorizations, identifies and bills missing and late charges and corrects all necessary discrepancies.
Submits required clinical documentation for submission with claims and collaborates with additional departments of the hospital to ensure claims are ready for billing and first-time payment.
Duty 4: Educates staff in other departments when existing documentation is not sufficient for billing.
Duty 5: Prepares and submits manual insurance claims to payers who do not accept electronic claims or who require special handling.
Duty 6: Monitors and analyzes error reports to identify significant trends, process improvements or efficiencies and increase accuracy to achieve the overall goals of the department and organization.
Duty 7: Monitors outstanding billing holds, escalates accounts as necessary, accurately works delayed claims and reports any trends, issues or findings to supervisor.
Duty 8: Observes best practice billing, follow up and customer service activities and reports any suspected compliance issues to supervisor.
Duty 9: Identifies high-risk accounts, prioritizes follow up efforts, efficiently contacts various insurance payors to determine reasons for outstanding claims and proactively communicates to facilitate timely payment of submitted claims.
Duty 10: Investigates any over/underpayments and communicates with payers when necessary to rectify any pending or delayed claims.
Duty 11: Proactively recognizes and rectifies any issues to prevent future insurance payor audits and communicates findings promptly to leadership.
Duty 12: Regularly attends and actively participates in staff meetings, training and continuing education that aligns with recognized improvement opportunities, payer policies and procedures and ensures to maintain up to date certifications.
Duty 13: The above duties reflect the general duties considered necessary to describe the principal functions of the job as identified and should not be considered a detailed description of all the work requirements that may be inherent to the position.
REQUIRED QUALIFICATIONS High school graduate or GED equivalent CPFSS certifications required within 12 months of hire (PRN status does not require certification) Familiarity with medical terminology and an understanding of HIPAA requirements Ability to perform project work which may require independent work or collaboration with others Proficient in Microsoft Office Programs, especially Excel Ability to manage multiple tasks and complex issues with excellent time management & organizational skills Demonstrated problem solving skills with excellent self-direction and creative solutions for operational efficiencies Adapts positively to changes in the working setting with ease A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state).
You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle.
Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department.
The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.
Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures PREFERRED QUALIFICATIONS Associate’s degree, CPC certification or 2-3 years of experience in medical billing, coding or other revenue cycle functions preferred Conversant with various code sets (e.g., ICD-10, CPT, HCPCS, Modifiers, etc.) Familiarity with data elements on standard billing forms (e.g., CMS-1500) PHYSICAL DEMANDS This position requires a full range of body motion with intermittent activities in walking, lifting, bending, squatting, climbing, kneeling, and twisting.
The associate will be required to sit for five hours a day.
The individual must be able to lift ten to twenty pounds and reach work above the shoulders.
This position requires corrected vision and hearing in the normal range.
The individual must have excellent eye-hand coordination and verbal communication skills to perform daily tasks.
Overview
has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, “to substitute for.” When hospitals are understaffed, they rely on us to find them the right temporary physicians to fill in when needed. Every associate at plays a role in getting patients seen, no matter what they studied in school or what their role is here. Located in Alpharetta, GA, we boast a state-of-the-art campus featuring world-class amenities. There’s nothing ordinary about a typical day here, take a look for yourself: are a Jackson Healthcare company and we are now the second largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities.
The Senior Manager, Change Management will partner closely with the Project Management Office (PMO), senior leaders, and cross-functional teams to strategically plan and drive adoption of large, enterprise-wide transformation initiatives at . This role ensures that corporate projects are implemented with discipline, clarity, and consistency by translating strategy and project delivery into sustained behavioral and operational change. Sitting at the intersection of strategy, PMO execution, and organizational effectiveness, the Senior Manager, Change Management, will design and execute change strategies aligned to the corporate project portfolio, proactively manage change saturation and risk, and enable leaders to effectively sponsor and reinforce change. This role balances hands-on change leadership for high-impact initiatives with portfolio-level oversight to protect adoption, accelerate value realization, and minimize disruption across the organization.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Change Strategy, Adoption & Readiness - 45%
- Designs and executes comprehensive change strategies, including stakeholder impact analysis, readiness assessments, communication, training, and resistance-management plans
- Partners with functional leaders to redesign processes that support new technology and ways of working; identifies process changes required to deliver successful adoption
- Leads hands-on change execution for high-impact transformation initiatives while coaching project teams and / or leaders to build internal change capability
- Manages Change Communication:
- Designs and executes multi-channel communication strategies that build awareness, understanding, and enthusiasm for change across all levels of the organization
- Develops clear, compelling messaging tailored to diverse audiences that connects change to business value and individual impact
- Creates and maintains communication calendars, ensuring consistent cadence and messaging across initiatives
- Supports Learning Pathways Related to Change:
- Assesses skill and knowledge gaps created by new technologies, tools, and processes, and design learning strategies to close them.
- Partners with subject matter experts to create training content, job aids, quick-reference guides, and other enablement materials
- Oversees Change Activities:
- Leads change networks, champion programs, and feedback loops that create grassroots momentum and surface real-time adoption challenges
- Facilitates workshops, focus groups, and stakeholder sessions to gather input, co-create solutions, and build ownership of change
- Ensures change activities are appropriately scaled and tailored to the initiative’s scope, risk, and organizational impact
Enterprise Change & Project Management Office (PMO) Partnership – 40%
- Partners with the PMO to embed change management into the full project lifecycle, from intake and planning through delivery, adoption, and benefits realization
- Leads change strategy development for large corporate and enterprise initiatives, ensuring alignment with business objectives, project plans, and executive expectations
- Builds change roadmaps that sequence and prioritize across a portfolio of concurrent initiatives, managing dependencies and competing demands on the organization's capacity for change
- Develops and maintains enterprise-level change reporting (e.g., readiness, adoption, risks, milestones) aligned with PMO status and steering committee updates
- Advises project sponsors and project managers on change implications, tradeoffs, and mitigation strategies to improve delivery outcomes.
Leadership Enablement & Capability Building – 15%
- Coaches executives, sponsors, and people leaders to effectively fulfill their roles as visible change champions.
- Builds and evolves LT’s change management standards, tools, and best practices in partnership with Human Capital
- Mentors project managers and embedded change resources to strengthen organizational change maturity over time
SECONDARY FUNCTIONS (IF APPLICABLE)
- May work on special projects or other duties as assigned
SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION RESPONSIBILITY
- Aware of budget, helps manage expenses
QUALIFICATIONS – EDUCATION, WORK EXPERIENCE, CERTIFICATIONS
- Bachelor’s degree in business, organizational development, communications or a related field required
- 5+ years of experience leading change management for large, complex initiatives, preferably within a Project Management Office (PMO), transformation office, or consulting environment
- Experience supporting enterprise or corporate project portfolios required
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to adhere to and exhibit the Company Values at all times
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook, and Teams
- Working knowledge of Salesforce or relative CRM systems
- Working knowledge of document management systems
- Ability to effectively manage multiple competing priorities in a fast-paced environment
- Excellent communication skills - both oral and written
- Ability to build strong business relationships at all levels
- Strong interpersonal skills
- Strong attention to detail
- Strong organizational and time management skills
- Ability to work independently and collaboratively
- Solid critical thinking and creative problem-solving skills
- Ability to consistently meet goals, commitments, and deadlines
- Ability to work with sensitive information and maintain confidentiality
KEY COMPETENCIES REQUIRED
- Communicates Effectively
- Innovative
- Customer Focus & Teamwork
- Quality & Results-Oriented
- Decision Making
- Resourceful & Tenacious
- Develops Self
- Technical Skills
PHYSICAL, MENTAL, WORKING CONDITION, AND TRAVEL REQUIREMENTS
- Typical office environment - sedentary with typing, writing, reading requirements. May be able to sit or stand.
- Speaking, reading, writing, ability to use a telephone and computer
- Ability to exert up to 10 lbs. of force occasionally
- Ability to interpret various instructions
- Ability to deal with a variety of variables under only limited standardization
- No travel required
What is in it for you
Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions).
Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance).
Paid parental leave.
Securian Financial Corporate Compliance is seeking a Regulatory Compliance Consultant to lead and mature regulatory change tracking, impact assessment, and implementation across our insurance business. This role will be a key driver of end-to-end regulatory change management - from monitoring and triage, to business impact analysis, to partnering with stakeholders to implement operational changes, update policy/procedure documentation, and establish/refresh monitoring and control plans.
The ideal candidate has direct experience operating a regulatory change management process in a life insurance/annuities environment, is comfortable influencing across functions, and can translate complex regulatory requirements into practical execution plans that strengthen our compliance program and reduce enterprise risk.
Responsibilities include but not limited to:
- Policy/procedure documentation: Draft and/or support updates to compliance policies, standards, and procedures to reflect regulatory changes and operational practices; ensure documentation is durable, auditable, and aligned to second-line expectations.
- Monitoring and controls: contribute to the design and/or update of monitoring approaches and control plans associated with regulatory change, including testing considerations and evidence expectations; partner with program owners to operationalize.
- Regulatory change management: Monitor, track, and triage regulatory/statutory developments; maintain a centralized view of emerging changes; and support execution of the end-to-end process that includes intake, impact assessment, decisioning, implementation, and closure in partnership with key stakeholders.
- Impact assessment & stakeholder coordination: Partner with impacted business units (e.g., Operations, Product Compliance, Legal & Compliance colleagues, Enterprise Risk Management, and other functions) to evaluate applicability and operational impact; document outcomes and monitor compliance.
- Implementation & governance: support implementation planning and execution for regulatory changes, including helping to coordinate business requirements definitions, procedural updates, training/communications support, and implementation controls/checkpoints.
- Issue identification and resolution: Research and investigate potential compliance exceptions; communicate findings to appropriate parties; and collaborate to remediate, document corrective actions, and prevent recurrence.
- Project leadership: Lead project workstreams or project steps within broader initiatives; manage timelines, deliverables, dependencies, and stakeholder communications; contribute to executive-ready updates as needed.
Qualifications:
- Bachelor's degree or equivalent experience.
- Regulatory change management experience in an insurance environment (life, annuity, or related financial services preferred), including tracking change, assessing impact, and supporting implementation with business partners.
- Demonstrated ability to translate laws/regulations into actionable business requirements, documentation updates, and control/monitoring considerations.
- Strong project management capabilities (planning, prioritization, stakeholder management, driving follow-ups).
- Strong written communication skills, including policy/procedure drafting and clear documentation of decisions and rationale.
Preferred Qualifications:
- Familiarity with market conduct expectations, regulatory exams/data calls, and/or compliance program testing approaches.
- Experience with regulatory tracking tools/workflows (e.g., tracking logs, governance forums, workflow tooling).
- Insurance industry knowledge across operations, product, distribution, or administration functions.
*Internal Securian Financial job title for this position is Compliance Sr. Analyst.
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. This position requires you to live within a commutable distance (90 minutes) of our Home Office in St. Paul, MN. You'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules. #LI-Hybrid
The estimated base pay range for this job is:
$59,400.00 - $109,200.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
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In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Parsons is looking for a Change Manager to join our team! In this role, you'll have the privilege of working on the premier Infrastructure project in the country, as well as receive all of the benefits of working for Parsons! This Program is the most urgent infrastructure program in the country - a comprehensive set of rail investments that will improve commuter and intercity services, add needed resiliency and, in its later stages, create new capacity between Newark NJ and NYC.
The Gateway Program is the most urgent infrastructure program in the country a comprehensive set of rail investments that will improve commuter and intercity services, add needed resiliency and, in its later stages, create new capacity between Newark, New Jersey and New York City, the busiest section of the Northeast Corridor (NEC). The first phase of the Gateway Program includes the Hudson Tunnel Project (HTP), which includes the construction of a new two-track tunnel under the Hudson River connecting to Penn Station New York as well as the full rehabilitation of the existing 110-year-old North River Tunnel. The Gateway Development Commission (GDC), established through bi-state legislation, is responsible for the financing and development of the Hudson Tunnel Project.
As a tri-venture partner with Parsons, Arcadis, and Mace (MPA) is the Delivery Partners (DP) to provide advice, leadership, and support to GDC for the development and implementation of HTP. This is a master service with task order contracts for a 15-year contract encompassing a broad range of strategic advisory services, project management, design management, construction management, stakeholder coordination, federal compliance, operations support, office administration, and related services.
What You'll Be Doing:
- Lead and coordinate change management activities across all HTP Packages and Project Contracts, ensuring alignment with the HTP Project Management Plan (PMP) and GDC procedures.
- Evaluate proposed changes to scope, schedule, and cost from GDC, SEPs, and Project Contractors, providing technical assessments and recommendations.
- Manage the Notice of Proposed Changes (NPC) Log and ensure timely updates and documentation of all change activities.
- Collaborate with the GDC Program Office and SEP teams to develop negotiation strategies and coordinate responses to claims and change requests.
- Review and support the approval process for Contractor-Initiated Change Order Requests (CICs), ensuring compliance with project objectives and contractual obligations.
- Maintain version control and historical records of all approved changes, ensuring transparency and traceability.
- Provide input into change-related reporting and dashboards, supporting program-level oversight and decision-making.
- Support continuous improvement of change control processes and tools, contributing to the refinement of workflows and documentation standards.
What Required Skills You'll Bring:
- Bachelor's Degree and 10+ years of related experience.
- Proven experience in change management within large-scale infrastructure or transportation programs.
- Strong understanding of project controls, contract administration, and technical review processes.
- Excellent analytical, negotiation, and communication skills.
- Familiarity with PMIS platforms and document control systems.
- Ability to manage multiple stakeholders and coordinate across teams.
- Bachelor's degree in Engineering, Construction Management, or a related field preferred.
- Equivalent professional experience may be considered.
- Requires a comprehensive knowledge of industry business practices and the negotiation of prime contracts.
- Incumbent must also possess strong written and oral communication skills, excellent interpersonal skills, and a working knowledge of PC software packages typically associated with contract administration.
- Proven ability to perform in a management capacity is also required.
What Desired Skills You'll Bring:
- Experience working with or for a large agency such as MTA, NYDOT, etc.
- Experience working on Mega-Project in the Rail and Transit industry.
Salary Range: $120,800.00 - $217,400.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons questAPPLY TODAY!
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. We're seeking hands-on techs supporting rapid provisioning of phone, data, and hardware. Fast-paced environment with thousands of MACs per year.
Who We're Looking For:
- MAC Technicians, Network Technicians
- Incumbents encouraged to apply
Clearance: TS/SCI
Certifications: Security+, VoIP Certifications
Experience: 10+ years
This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
Benefits we offer for this position:
All team members:
Competitive pay
Flexible scheduling
Paid on the job training
Opportunities for advancement we promote from within
Discounted meals
Employee referral program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
For qualifying team members:
401(k) retirement plan (based on hours worked)
Medical, dental and vision insurance (based on hours worked)
Paid sick leave (in qualifying jurisdictions).
Hiring immediately for full-time and part-time hourly Line Cooks, Wok Cooks, Cooks, Chef De Parties, or Station Chefs.
Job Summary:
A Line Cook, Wok Cook, Cook, Chef De Partie, or Station Chef accommodates guests needs by preparing food according to established recipes and procedures as well as following safety and sanitation guidelines.
Job Responsibilities:
Prepare and cook all food items to company specifications
Plates prepared foods based on chefs guidance
Responsible for the setup, operation, break down, and cleaning of all kitchen equipment
May need to assist with washing dishes, sweeping/mopping floors, cleaning and maintaining equipment, sanitizing utensils, etc.
Uphold our high restaurant kitchen sanitation and food service safety standards
Job Requirements:
Previous experience is not required we will train you!
Have a current Food Handlers Card where applicable, or we will help you obtain.
A love for food and an eye for detail with cooking; knowing weights, measurements, and volumes.
Ability to learn restaurant menu and recipes.
Knowledge of all chemicals used in the building.
Excellent customer service skills and etiquette.
Ability to multi-task in a fast-paced teamwork environment.
Flexibility to work a variety of shifts.
Comfortable standing for extended periods of time, able to lift up to 30 lbs. and continuously bend, reach and twist.
Must be at least 18 years old.
Why work for us?
Because its more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.
Apply Now
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Gather your work history, and if applicable, prepare your resume for submission.
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P.F. Chang's California Applicant Privacy Notice
Benefits we offer for this position:
All team members:
Competitive pay
Flexible scheduling
Paid on the job training
Opportunities for advancement we promote from within
Discounted meals
Employee referral program
Exclusive team member discounts
Closed on Thanksgiving and Christmas at most locations
For qualifying team members:
401(k) retirement plan (based on hours worked)
Medical, dental and vision insurance (based on hours worked)
Paid sick leave (in qualifying jurisdictions)
Hiring immediately for full-time and part-time hourly Backwaiters.
Job Summary:
The Backwaiter is responsible for supporting restaurant operations by delivering food to guests promptly and courteously, assisting with dining room cleanliness, and maintaining service stations. All team members must provide excellent customer service to ensure exceptional guest experiences.
Job Responsibilities:
- Deliver food to guests efficiently and ensure all requests are met.
- Monitor the expo line, run trays of food for dine-in, and assist guests with any questions.
- Clear and sanitize tables, seating, and floors according to restaurant standards.
- Retrieve and transport dirty dishes to the dishwashing station.
- Restock and clean service stations as needed.
- Operate kitchen equipment such as coffee machines, iced tea machines, and POS systems.
- Interact courteously with guests and notify managers of quality or service concerns.
- Follow company policies, dress code, and safety procedures.
- Assist with greeting, seating guests, answering phones, and packaging takeout orders when necessary.
- Support with beverage preparation and responsible alcohol service when required.
Job Requirements:
- No prior experience requiredtraining is provided.
- Must be at least 18 years old.
- Possess or obtain a current Food Handlers Card, where applicable.
- Ability to stand, reach, bend, balance, and lift objects up to 30 lbs. repeatedly during a shift.
- Strong multitasking skills and ability to work effectively in a fast-paced, team-oriented environment.
- Excellent communication skills and ability to remain calm under pressure.
Why work for us?
Because its more than a job. We are passionate people doing meaningful work, motivated by our purpose: To Celebrate Life. Family. Food.
Apply Now
Search for jobs by keyword or location.
Gather your work history, and if applicable, prepare your resume for submission.
Click Apply Now to submit your application.
Join us as a Senior, AI Workplace Transformation Consultant
You’ll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You’ll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.
You’ll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You’ll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you’ll actively contribute to the continuous improvement of Changing Social.
Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred
Key Responsibilities:
Change Management Strategy
- Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
- Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
- Ensure all change activities align with client business goals and deliver measurable outcomes.
Stakeholder Engagement
- Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
- Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
- Build strong, trusted relationships with client sponsors, technical leads, and end users.
- Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.
Adoption Metrics, Reporting & Value Realisation
- Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
- Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
- Communicate adoption progress and value realisation to key stakeholders and sponsors.
Microsoft 365, Copilot, Copilot Studio & AI Agents
- Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
- Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
- Deliver Copilot projects and custom conversational AI agents to meet client needs.
- Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
- Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
- Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.
Product & AI Knowledge
- Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
- Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
- Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
- Keep up to date of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities.
Client Relationship Management & Pre-Sales
- Build and maintain long-term client relationships.
- Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
- Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
- Contribute to proposals and presentations, bringing both change management and technical expertise.
Qualifications
Education:
- Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.
Experience:
- 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
- Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.
Certifications:
- Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
- Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.
Skills
- Advanced knowledge of change management tools and methodologies.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to communicate complex technical ideas clearly to non-technical audiences.
- Excellent stakeholder engagement and client relationship management skills.
- Confident in facilitating workshops and training sessions.
- Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.
Core Competencies
- Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
- Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
- People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
- Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
- Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.
Why Join Changing Social?
We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.
Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.
Benefits:
- Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
- Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
- Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
- Festive Period: Business closure for a week during the festive period in December.
- Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
- Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
- Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.
Additional Benefits:
Health and Wellbeing:
- US Health, Vision and Dental Plan
- My Mind Pal Wellbeing App
Financial Security:
- Bravo Perks: Points schemes and vouchers.
- Bravo Hub: Access to discount codes.
- Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.
Personal Development:
- Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.
More about Changing Social
Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They’re how we turn our values into action, every day.
PURPOSE OF POSITION:
Develops and executes the strategic vision for Patient Financial Services (“PFS”) functions across all Cape Cod Healthcare ("CCHC") entities. Provides leadership and oversight of key operational and financial decisions pertaining to all insurance and patient Accounts Receivable (“AR”) resolution, denials management, customer service and billing compliance. Coordinates with the VP of Revenue Cycle and/or CFO to develop yearly metrics and is responsible for managing people and processes to achieve or exceed CCHC’s revenue cycle goals and performance metrics expectations. Has responsibility to timely budget submission and ongoing management to budget expectations. Leads or serves on CCH revenue cycle process improvement task forces and committees.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Directs the performance of CCHC Patient Financial Services Accounts Receivable (AR) including but not limited to Billing, Insurance Follow-Up, Customer Service, Denials Prevention and Management and Vendor Management.
- Responsible for hiring, coaching, and otherwise developing direct reports and creating or ensuring creation of a structure for employee onboarding and ongoing development.
- Collaborates with the CFO and VP of PFS & Revenue Cycle to set goals, identify opportunities to improve AR resolution, resulting in payment based on industry Key Performance Indicators (“KPIs”) for Patient Financial Services and Revenue Cycle.
- Responsible for measurement and reporting of ongoing financial and operational performance. Ensure the implementation of action plans where performance is not meeting expectations and recognizing areas of excellence.
- Lead the implementation of best practice strategies to increase cash flow and turnaround time in account resolution.
- Demonstrates a commitment to exceptional customer satisfaction to all parties. Appropriately assesses who our customers are (e.g. anyone the individual has a responsibility to serve inside and/or outside the Health System). Conducts self in a polite, forthright manner, articulately communicating with others and using discretion, judgment, common sense and timeliness in customer service decision -making.
- Create, monitor and perform within established budgets.
- Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across all Patient Financial Services functions. Ensure that all PFS employees and process owners are held accountable and are meeting established standards and goals.
- Ensure PFS employees across all functions are trained and comply with established policies, processes, and quality assurance programs.
- Identify potential process improvements through Patient Financial Services, and lead the design and implementation as required.
- Coordinate and oversee all third party AR and payment application process transition points between Patient Financial Services and other functional areas within the revenue cycle organization.
- Monitor and facilitate service level agreements (“SLAs”) between Patient Financial Services and other related functions, within both Revenue Cycle and Clinical Operations as necessary.
- Coordinate with peers across the Revenue Cycle organization, and with related stakeholders, on the management of third-party denials by working with the onsite Revenue Cycle Integration leaders, Patient Access Services and middle Revenue Cycle functions, Professional Revenue Cycle, Home Health and Hospice, and Behavioral Health to identify trends and implement denials prevention and/or recovery programs.
- Routinely conduct payer trend analysis to ensure optimal processing and reimbursement, identify issues, communicate findings to CCHC PFS stakeholders, define solutions and initiate resolution.
- Coordinate with peers across the Revenue Cycle organization on the management of PFS edits by working with the Unbilled Committee to identify trends and implement modifications to workflow to limit pre-billing edits.
- Build strong relationships and facilitate productive communication between key revenue cycle stakeholders, including peer leaders of Revenue Cycle services and core support departments (e.g., Human Resources, IT, Finance, Managed Care, etc.)
- Develop and maintain effective payer working relationships.
- Assess direct reports’ performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken.
- Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
- Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.
EDUCATION/EXPERIENCE/TRAINING:
- Bachelor's degree in Business Administration, Healthcare Management or related discipline preferred or the equivalent combination of education and experience.
- Minimum of five to seven years of relevant experience with a track record of progressively responsible positions in a complex healthcare organization such as a multi-hospital system, large group practice or a major healthcare consulting firm preferred.
- Minimum of three to five years of supervisory/management experience. Prior experience in a union environment preferred.
- Strong technical grounding, project management and implementation experience required. Proven leadership abilities and comprehensive knowledge of healthcare information systems. Epic Single Business Office (SBO) and clearinghouse experience preferred.
- Strong working knowledge of regulatory requirements, payer requirements, billing coding requirements (ICD, CPT, HCPCs, etc.), general revenue cycle management strategies, and industry best practices.
- Thorough knowledge of metrics, analytics, and data synthesis in healthcare patient financial services and revenue cycle management to identify trends, produce reliable forecasts and projections.
- Strong analytical and critical thinking, organizational, and business process optimization skills, with in-depth ability to develop and pursue goals, synthesize data to identify system vulnerabilities and develop and apply innovative solutions.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment.
- Excellent communication and organizational skills are required, with the ability to effectively communicate to physicians, patients, staff, payers and administration. Above average understanding of how, when, and to what extent different hospital departments relate to and communicate with one another.
Pay Range Details:
The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.
Billing Auditor
Phoenix, AZ (on-site) | Full-time | $70,000–$90,000 + sign on bonus + quarterly bonus | Hours: Monday to Friday 8:30AM-5:30PM or 9AM-6PM | Comprehensive Benefits including medical, dental, vision, life insurance, disability, legal services, pet insurance & more.
We’re seeking an experienced Billing Auditor to support Patient Financial Services by ensuring billing accuracy, data integrity, and compliant system updates. This role is ideal for someone with strong RCM/PFS experience, expert‑level Excel skills, and deep knowledge of Medicare/Medicaid fee schedules.
What You’ll Do:
• Audit unbilled/missing accounts, stuck claims & aged AR
• Validate data across dispatch, clinical & billing systems
• Support external audits (e.g., Deloitte)
• Execute test plans for billing system releases, fee schedule updates, diagnosis/code changes, and automation modifications.
• Ensure all testing follows established QC standards, internal controls, and documentation requirements.
• Take ownership of the quality and reliability of system releases impacting billing functionality.
• Collaborate with Billing, Collections & PFS leadership
• Ensure accuracy of billing system releases and workflow updates
What We’re Looking For:
• A minimum of 5 recent years in medical billing, collections, RCM, or healthcare data analysis
• Strong Medicare/Medicaid knowledge
• Advanced Excel (pivots, formulas, comparisons). Must pass excel assessments.
• Analytical mindset & high attention to detail
• Strong communication and documentation skills
• High school diploma required; Associate’s preferred
• This role is designated Safety Sensitive under the Arizona Medical Marijuana Act.
Equal Opportunity Employer/Veterans/Disabled
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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