Pella Jobs in Usa

Senior Financial Analyst- Sales

Urbandale, IA

SUMMARY:

Assists with the preparation and analysis of the monthly financial reporting, budgeting process, and forecasting process for specific functional areas. These processes must follow Pella Corporate guidelines and policies. Responsible for analysis of monthly activity and trends to support the operating business plans. Will review, research, and explain variances to budget and forecasts. Special Projects and other duties as assigned and based on business necessity.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, but not limited to:

• Provide ongoing support to designated functional teams and team members. This may include recurring reports, ad-hoc support, responding to questions, investigation, and follow-up, providing guidance, and participation in various team events and activities.
• Responsible for preparation and analysis of monthly financial reporting summaries for management team across designated functional areas.
• Provide financial support for discounting, promotional, or other sales programs effectiveness.
• Analyze sales trends and support sales and operations planning process. Identify poor performing customers supported by recurring reports and ad-hoc requests for improvement plans.
• Identify and research variances to plan and prior year on monthly operating expense reports statements. Identify areas of risk and cost control/savings opportunities. Reports the findings to management.
• Responsible for monthly cyclical activities to support the month end close such as journal entries, reconciliations, etc.
• Lead in the preparation of expense budgets and forecasts. Recommend and implement process and methodology improvements.
• Maintain cost center, account structure, and financial allocations, as necessary.
• Prepares and submits journal entries.
• Prepare year-end and interim audit work papers.
• Special projects as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill and or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong interpersonal and communication skills are key.
• Must exhibit the ability to maintain professionalism in times of adversity and pressure.
• Must have Excel experience compiling, reconciling, and analyzing large volumes of data from various sources.

EDUCATION And/or EXPERIENCE

Bachelor’s degree in Finance/Accounting, and three to five years related experience and/or training, or equivalent combination of education and experience. Education or experience in Finance or Accounting preferred. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Communication Skills

Excellent verbal and written English language skills are required as well as good public speaking, instructional/teaching, and customer service skills. Ability to read, interpret, understand, and explain documents such as policies, processes, and company reports. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to listen, assess situations and make objective decisions. Must display excellent phone and email etiquette, and the ability to communicate in a pleasant and friendly manner. Must be able to make eye contact and present a professional persona when interacting with co-workers.

Professional Skills

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, have a good attitude, be self-disciplined, and self-motivated with a demonstrated ability to follow projects through to completion. Attention to administrative detail is required. Must be articulate, able to give clear instructions, demonstrate organizational skills, and meet reasonable deadlines. Must be able to maintain strict confidence with regards to sensitive and protected personnel/confidential information. Must be able to gain trust, respect, and confidence of employees and managers. Must be able to hold firm when necessary, provide constructive feedback, and compromise when called for. Must present in a clean and neat physical appearance and strictly abide by company dress code.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Mathematical Skills

Ability to compile and decipher information in spreadsheet format. Strong aptitude for compiling, analyzing, and relating financial information in various formats.

Must have ability to solve practical problems without close supervision. Must be able to determine appropriate resolution in dealing with employee concerns and questions and set appropriate boundaries. Must possess good thought processes, problem-solving skills, and investigative theory. Must be able to use sound judgment and make objective decisions in the company's best interest at all times. Must be able to demonstrate ability to synthesize people and events, problem solve and engage individuals in effective conversation.

Computer Skills

Must be highly proficient in using Microsoft Excel. Proficiency with Microsoft® Word, Outlook, and PowerPoint software applications, Oracle, and Hyperion experience a plus.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel, especially with use of the phone and computer. The employee frequently is required to reach with hands and arms and talk or hear especially in use of the telephone and meetings. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift and or move up to 25 lbs. Specific vision abilities required by this job include close vision, and ability to adjust focus to read written company forms, correspondence, policies, worksheets, and other documents/reading materials as well as the computer.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Primary work location will be the designated at the time of hire.

The employee may be required to enter the manufacturing plant areas on an infrequent basis. There may also be occasions when the employee will be expected/able to perform duties at home such as making and accepting phone calls, composition of forms, correspondence, reports, etc. on the computer. The work environment noise level is usually low to moderate in the office setting and moderate to high in the plant areas. Eye and hearing protection requirements should be followed at all times.

JOB SUMMARY

Gunton Corporation, the largest independent distributor of Pella Windows & Doors in the country, is an innovative leader in our industry. Our Sales Representatives provide solutions for our customers' window and door needs and are key to our success since 1932.

Due to our continued growth, we are actively expanding our Outside Sales Team that calls on local builders, contractors, remodelers, and replacement companies. Come be a part of our exciting growth!

TERRITORY

We love when our Sales Reps live in the territory they sell. Each of our territories are centered around our showrooms which are located in the following areas:

• Harrisburg, PA
• Langhorne, PA
• Plymouth Meeting, PA
• Whitehall, PA
• Cherry Hill, NJ
• Wilmington, DE

RESPONSIBILITIES

• Develop and execute a business plan that will establish activity levels and target account acquisitions for the upcoming year to allow you to achieve your sales goals.
• Focus on new account acquisition, targeting local builders, contractors, remodelers, and replacement companies to drive results and meet established goals.
• Regularly visit permit offices or review permit reports to uncover active new projects and accounts in your area.
• Participate in select functions, such as trade shows or chapter meetings, to build your network and relationships with prospective clients.
• Continually update and leverage knowledge of Pella and competitor products.
• Complete take-offs when applicable; Develop window and door solutions to satisfy prospects and customers’ needs.
• Always exhibit the highest standard of personal ethics and adhere to all Gunton Corporation policies.

REPORTING RELATIONSHIP

Reports to Area Sales Manager

MINIMUM QUALIFICATIONS

• A valid driver’s license and acceptable driving record
• Ability to lift and carry sales tools that could weigh up to 50 pounds

PREFERRED QUALIFICATIONS

• College degree
• Experience in B2B sales
• Experience cold calling or prospecting
• Experience in Outside Sales
• Experience in Construction

COMPENSATION

• Base salary plus uncapped commission
• Average first-year earning potential: $85,000 - $110,000
• Top performers earn $200,000 or more annually

WHAT WE OFFER

• No Overnight Travel
• Small Geographical Territories
• Paid Training
• Vehicle Allowance
• Phone and Laptop
• Paid Vacation
• Paid Parental Leave
• Insurance (Health, Vision, Dental, Life)
• Flexible Spending Account
• 401(k) & Profit Sharing

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Due to extraordinary growth, PCS Residential is looking for Restoration Consultants to join our team. A successful candidate will be a high energy, dynamic and motivated individual. If you are an “A” player that takes pride in building relationships as a sales leader and want to work for the best in the exterior restoration business, we would love to hear from you. This is truly a unique sales opportunity with significant earning potential.

• Uncapped monthly commissions and contingent pay
• Bonus, Incentives, Awards
• Auto Allowance available
• Full benefit package available
• Training provided

About PCS Residential:

PCS Residential, an industry-leading exterior restoration company, has been in business for 20 years and has experienced dramatic growth over the last two years. We are headquartered in Eagan, MN with a second office near Denver, CO. We are Certified Platinum Elite Pella Contractors, GAF Master Elite Roofing Contractors, and members of Builders Association in our markets.

Primary Objectives:

The primary objective of the Restoration Consultant (RC) is to generate revenue in alignment with PCS Residential’s sales culture and goals. This involves securing signed contingency agreements for insurance claims and signed work-order contracts for exterior restoration projects. The RC guides clients through the insurance claims process, ensuring accurate documentation and maximizing approval chances. They also provide exceptional customer service, assess damage, and build long-term client relationships.

Primary Responsibilities:

Client Management:

· Contact customers via door knocking, phone calls, text messages, and other means applicable to obtain contact or property inspections with customers

· Perform property inspections to confirm storm damage and efficiently educate homeowners on PCS solutions/offerings

· Obtain all job documents needed to process jobs from customers or third parties

· Confirm all final selection and completed work order signing accurately with customer

· Update/maintain contracts and other pertinent documentation and information in the CRM through the life of the job

Sales and Revenue Generation:

· Effectively work company-assigned territories and leads with an extremely high conversion rate from lead to contract

· Document all origination and sales efforts within the company-provided CRM and other technology provided by the company

Project Management:

· To complete all job documents accurately so the company can efficiently process job orders

· To follow company SOPs for efficient job/file flow

· Coordinate and attend insurance adjustments

· Communicate leads and job progress to Sales Manager, Claims and Estimating Department, and Production Department on a timely and regular basis

Essential Duties:

· Identifying Hail Damage: Inspecting homes to locate and assess hail damage, ensuring thorough evaluations for insurance claims.

· Contingency Contracts & Insurance Claims: Securing signed contingency agreements from homeowners and efficiently filing insurance claims to initiate the restoration process.

· Collaborating with Insurance Adjusters: Meeting with insurance adjusters to inspect the property, discuss damage, and secure approval for coverage.

· Scoping & Documenting Property Details: Conducting detailed assessments of the property, including measuring and documenting building materials and components for accurate claims and estimates.

· Explaining Insurance Settlements: Reviewing and explaining the insurance settlement process with homeowners, ensuring they understand their coverage and the next steps.

· Sales Strategy & Product Selection: Developing strategies, estimating, presenting, and selling restoration solutions, including selecting appropriate replacement products.

· Job File Completion & Administrative Requirements: Ensuring all job files are completed, meeting necessary administrative requirements for seamless submission and processing.

· Customer Communication & Project Oversight: Maintaining ongoing communication with the customer throughout the entire process, overseeing project completion, and ensuring timely release and collection of final payments

Required Knowledge and Experience:

· Hail Damage Recognition

· Exterior Building Components

· Manufacturers, Product Lines

· Claims Adjusting Process

· Basic Home Construction

· Building Product Materials

· Sales Influence/Negotiation

· Insurance Policy, Coverage

Required Skills and Duties:

· Scouting/Canvasing

· Damage Inspections

· Rough Measures

· Signing Contingents

· Proficient in computer applications

· Soliciting Prospects

· Scoping Properties

· Photo Reports

· People oriented with excellent verbal and written communication skills

· Organized, detailed and able to multi-task in a fast-paced environment

Physical Requirements/Work Environment:

· Ability to climb a ladder and walk roofs above two stories and up to a 9/12 pitch

· Ability to safely use an extension ladder for site inspections

· Ability and willingness to door knock

· Ability to sit at a desk for extended periods of time

· Ability to stand or walk for extended periods on occasion

· Valid driver’s license and insured “professional” vehicle

· Spend hours driving in a regional area determined by project location

· Smart Phone or device to capture digital photos

· Vision and hearing for computer and phone use

· Dexterity for keyboard and mouse use

· Ability to lift a minimum of 30 lbs

Reasonable accommodation is available to enable individuals with disabilities to perform the essential functions. Work hours may extend beyond standard office hours, including evenings and occasional weekends, depending on business requirements. The schedule is flexible and subject to change as needed.

Summary

The role of the ProDealer Sales Representative is to showcase Pella Corporation’s high-quality brand, products, and services in regional ProDealer accounts by building relationships, influencing, and training customer representatives. This is a salary/incentive-based position that requires a competitive, outgoing individual that will be motivated by working independently and achieving sales goals in an assigned territory.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Partner with assigned accounts to influence sales staff to surpass predetermined sales goals in territory.
• Knowledge of basic residential and commercial construction as well as general window and door product understanding. Educate and establish yourself as the fenestration expert for assigned accounts and customers, including in depth knowledge of competitive landscape.
• Accurately read, interpret, and takeoff blueprints in order to assist customers in acquiring and growing their new construction builder business.
• Demonstrated ability to develop strong business relationships inside an account as well as the development and maintenance of personal relationships with customers.
• Demonstrated ability to coach and train others on selling strategies and product knowledge skills.
• Conduct planning meetings that result in actionable plans and ongoing conversation allowing for the accomplishment of sales goals.
• Communicate regularly with Sales Management, Marketing provide input and feedback regarding product, programs and policies.
• Develop Business Plans with account to increase sales performance and meet sales goals.
• Assist accounts in developing builder relationships in order to acquire and maintain new business opportunities.
• Represent Pella at Trade shows and events.
• Responsible for executing selling activities to reach objectives established for his/her territory. Provides input on strategic initiatives to increase sales and profitability.
• Responsible for managing a personal budget for travel and training expenses.
• This position is the primary communication link between the company and the customer; as such, the rep is responsible for accurately portraying the Pella brand and product offerings.
• Responsible for answering customer questions and resolving customer concerns in a timely manner to maximize customer satisfaction within Pella business guidelines.
• Expected to utilize customer relationship management software while remotely located. Need to be proficient in Microsoft Office.
• Must be able to maintain travel requirements of 50%-75% with overnight stays; must maintain a valid driver's license.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B.S./B.A.) from four-year college or university; or five to ten years related experience in the construction industry; or equivalent combination of education and experience.

Competencies:

• Selling Skills
• Territory Management
• Training Skills
• Relationship Building
• Professional, proactive demeanor
• Customer Satisfaction
• Planning, Organization and Time Management
• Negotiation skills
• Problem Solving
• Initiative
• Executing business plans
• Product and Industry Knowledge
• Budget Management
• Excellent Communication and Presentation skills
• Technologically Savvy

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public by demonstrating excellent verbal communication skills.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Computer Skills

Microsoft Office Suite (Word, Excel, PowerPoint, and calendaring through Outlook).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions.

The noise level in the work environment is usually moderate but may be loud when at job sites.

Role Summary

The Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.

The Trade Sales Consultant’s (TSC) primary duty is outside sales within their assigned market of Northern New Jersey. The ideal candidate will have outside sales experience, some industry knowledge, and live in Northern New Jersey or Rockland County NY.

The TSC is required to:

• Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.
• Independently sets their own work hours.

What Pella has to offer:

• Competitive base salary plus uncapped commission

• Monthly bonus opportunities

• Milage reimbursement

• 401k plus 4% company match

• Medical, dental, and vision plan

• Health savings and flex spending plans

• Company paid life insurance

• Company paid short/long term disability insurance

• Employee Assistance Program

• Tuition reimbursement

• Professional development/growth opportunities

• Home office and build your own schedule

The salary range for a Trade Sales Consultant can vary based on experience. The salary range is $57,000–$75,000 plus uncapped commission, and reflects factors such as experience, skills, certifications, education, location, and market conditions. This position includes standard IRS mileage reimbursement, paid training, and a comprehensive benefits package (medical, dental, vision, 401K match, and more). This is a performance-based role with unlimited earning potential—our compensation plan rewards results. You’ll represent premium, well-known products backed by a trusted, privately held company with a strong reputation for quality, innovation, and customer satisfaction, so you can sell with confidence.

Responsibilities/Accountabilities:

• Achieving individual sales and customer satisfaction goals and objectives.
• Networking, lead and referral generation.
• Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Generating sales by acquiring new customers while building loyalty within existing customer relationships.
• Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.
• Maintaining exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
• Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.
• Ensuring quotes and orders are accurate following company sales procedure.
• Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.
• Leveraging other Pella team members/departments to assist with specific product requirements.
• Thanking clients and encourage a continuing relationship by acting as their central point of contact.
• Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.
• Collaborating with the Operations teams to ensure successful after sale service requirements and installations.
• Interacting with Account Receivable department to address any potential billing/payment issues of customer.
• Strong CRM systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
• Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.

Skills/Knowledge

• Able to develop partnerships with other businesses that serve the same customers
• Provide superb customer service and generate referrals from one customer to others
• Create a sense of trust and reliability with customers
• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
• Able to negotiate, build value and address objections towards closing a sale
• Work collaboratively with Pella team members and customers
• Enjoys working in fast-paced environment with a high sense of urgency
• Strong problem-solving skills
• Energized by meeting and engaging new people, skilled networker
• Demonstrates confidence balanced with humility
• Tenacious, able to persevere through sales challenges and setbacks
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available
• Excellent influencer- can sell something new, shift paradigms, convey the value proposition
• Seeks out internal experts and utilizes their knowledge
• Able to accurately read, interpret and take-off blueprints
• Adaptable to changing processes and priorities
• Works well without close supervision but always keeps their manager informed.
• Focused on details and follow through
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

The Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Pella product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.

The Trade Sales Consultant’s (TSC) primary duty is outside sales within their assigned market. The TSC is required to:

• Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.

• Independently sets their own work hours.

What Pella has to offer:

• Competitive base salary plus uncapped commission

• Monthly bonus opportunities

• Milage reimbursement

• 401k plus 4% company match

• Medical, dental, and vision plan

• Health savings and flex spending plans

• Company paid life insurance

• Company paid short/long term disability insurance

• Employee Assistance Program

• Tuition reimbursement

• Professional development/growth opportunities

• Home office and build your own schedule

Responsibilities/Accountabilities:

• Achieving individual sales and customer satisfaction goals and objectives.

• Networking, lead and referral generation.

• Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.

• Generating sales by acquiring new customers while building loyalty within existing customer relationships.

• Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.

• Maintaining exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.

• Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.

• Ensuring quotes and orders are accurate following company sales procedure.

• Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.

• Leveraging other Pella team members/departments to assist with specific product requirements.

• Thanking clients and encourage a continuing relationship by acting as their central point of contact.

• Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.

• Collaborating with the Operations teams to ensure successful after sale service requirements and installations.

• Interacting with Account Receivable department to address any potential billing/payment issues of customer.

• Strong CRM systems tools capabilities leveraged to managed all customer interactions and proactively communicate to customers.

• Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.

Skills/Knowledge

• Able to develop partnerships with other businesses that serve the same customers

• Provide superb customer service and generate referrals from one customer to others

• Create a sense of trust and reliability with customers

• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality

• Able to negotiate, build value and address objections towards closing a sale

• Work collaboratively with Pella team members and customers

• Enjoys working in fast-paced environment with a high sense of urgency

• Strong problem-solving skills

• Energized by meeting and engaging new people, skilled networker

• Demonstrates confidence balanced with humility

• Tenacious, able to persevere through sales challenges and setbacks

• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available

• Excellent influencer- can sell something new, shift paradigms, convey the value proposition

• Seeks out internal experts and utilizes their knowledge

• Able to accurately read, interpret and take-off blueprints

• Adaptable to changing processes and priorities

• Works well without close supervision but always keeps their manager informed.

• Focused on details and follow through

• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four year college or university; or 5 or more years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple-tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.

Company Description

At Pella Windows & Doors of Northern Indiana, our experienced and customer-focused team is dedicated to helping clients select high quality windows and doors that meet their needs and budget. We pride ourselves on delivering an exceptional customer experience that inspires satisfaction and long-term loyalty. With a focus on reliability and excellence, we work closely with our customers to bring their window and door projects to life. Our commitment to superior service creates lasting relationships with our clients and their networks.

Role Description

This full-time Outside Sales Consultant - New Construction role combines onsite and remote work in the Fort Wayne regions. Key responsibilities include conducting sales presentations, generating leads, collaborating with builders and contractors, and using a consultative selling approach to meet or exceed sales goals. The consultant will also deliver excellent customer service, ensure product knowledge, and build lasting relationships. Some work-from-home flexibility is available in this hybrid position.

Driven. Determined. Unstoppable.

This isn't for everyone: We are looking for the kind of person who doesn't need to be told what to do because they are already fives steps ahead. If you are fueled by grit, persistence, and the desire to win every day, we want to talk to you.

What You Will Be Doing

This role is not about waiting for leads to land in your lap. It is about getting out there, building real relationships, and pushing through obstacles to create results. You'll own your territory and drive your business like it's your name on the building.

• Pursue new construction and trade accounts with unrelenting energy
• Build relationships with contractors, builders, and architects who come to rely on you as their go-to expert for window and door solutions
• Solve problems on the fly, keep projects on track, and close deals with confidence and class
• Push through the no's, delays, and roadblocks to get to the yes
• Take initiative with a consultative, hands-on approach that puts the customer first while protecting the bottom line

What We Are Offering

If you are the kind of person who thrives in a fast paced, high reward environment, you will find your home here.

• Competitive base salary plus uncapped commission
• Monthly performance bonuses
• Company car program or mileage reimbursement
• Company provided home office set up & cell phone
• 401k with company match
• Medical, dental/vision, & life benefits
• Flexible scheduling - because you manage your own day

Who Thrives Here

We are not micromanagers. We don't handhold. We expect top performance from people who know how to push themselves. You will excel if you:

• Own your own success and don't make excuses
• Are highly motivated, goal driven, and organized
• Don't shy away form tough conversations or hard work
• Can build trust and close deals
• Are coachable but not dependent
• Understand how to navigate the construction world

Must Haves

• 1+ years of B2B sales experience (construction or building materials preferred)
• Strong communication and negotiation skills
• Ability to learn technical product information
• Comfortable reading construction plans and job specs (not required but a plus)
• Tech savvy. Can navigate Microsoft Office, CRM tools, mobile apps
• Valid driver's license with a clean driving record
• Can pass a drug test and background check

Pella Windows & Doors of Columbus is seeking Outside Sales Representatives to join our growing Replacement Sales team!

• Hybrid Remote position after training is complete.
• Base Salary
• We offer uncapped commission-based compensation, with bonus opportunities, and a vehicle & mileage reimbursement program.
• We are looking for a driven, independent, self- starter who is constantly striving to be number one.
• If you’re a determined individual with confidence and thrive on a challenge, we want you on our team!

The ideal candidate:

• Will be independent, results driven, confident, outgoing individual to bring a competitive drive to our sales team.
• A successful candidate is someone that is driven by the challenge of obtaining and growing sales through acquiring new accounts and maintaining lasting relationships.
• This individual will be responsible for continuously developing the Pella brand within the industry, be proactive in networking, gaining referrals, meeting face-to-face with current and prospective accounts to drive business growth and development by building and maintaining relationships, serving as a business partner to our customers.

General Responsibilities

• Treat people the way you want to be treated.
• Value customer relationships and go the extra mile to satisfy them.
• Carry yourself in a manner which represents Pella as the #1 brand in the market.
• Generate sales growth by seeking out new accounts and customers.
• Maintain a high level of expertise of the Pella products and adhere to the Trade Selling Process.
• Actively represent Pella at company sponsored functions and events, such as professional group invitations, chapter meetings, and trade shows.
• Create a network to generate referrals and be present in your market.
• Exceed customer satisfaction goals and objectives to generate the required Google review rating expectations.
• Coordinate with Inside Sales Representatives to ensure timely, accurate quoting and ordering of product.
• Complete follow up communication expectations, driving the highest level of customer satisfaction.
• Maintain loyal relationships with accounts by communicating product updates, product additions, and industry news.
• Handle customer requests or concerns in a timely manner and strive to handle any challenges ensuring repeat customers and referrals.
• Continuous education keeping current with products, industry awareness, and professional development.
• Build and maintain customer relationships to grow your account base while retaining existing accounts and actively prospecting for new accounts to increase sales year over year and become your accounts central point of contact.
• Provide showroom coverage defined by management.
• Meet and compete quantifiable metrics including:
• Account retention
• Meet the required daily account meetings and calls.
• Exceed new account acquisition goals to receive quarterly bonuses
• Exceed sales/bookings, quoting, and margin goals to receive monthly and yearly bonuses
• Adhere to all policies and exhibit the highest standard of personal ethics.

Success Factors

• Customer focused
• Detail oriented
• Good communication skills
• Self-driven
• Problem solving skills
• Independent
• Organizational and time management skills, allowing for multitasking ability
• Ability to negotiate and close deals
• Result and goal oriented
• Strong work ethic
• Adaptive
• Prior sales experience preferred
• Construction background and or the ability to read blueprints preferred

Job Qualifications and Requirements

• Bachelor’s degree preferred
• Valid driver’s license and a company compliant driving record
• Have or be willing to purchase a vehicle such as an SUV, station wagon, minivan, or cross-over
• Ability to lift and carry sales tools weighing up to 50 pounds

Benefits

Industry leading benefit package including:

• Health, Dental, Vision, Life, & 401K Plan

Sales with Pella

At Pella Windows & Doors by Gunton Corporation, our Residential Sales Representatives deliver a world-class in-home buying experience by selling the Pella Promise: The best product for your home and budget, a no-mess, no-guess installation, backed by a total care guarantee.

As the largest independent distributor of Pella Windows & Doors, Gunton Corporation has powered more than 90 years of success, and we’re growing fast. If you want a career where your effort directly drives your income and your results matter, this is your moment.

Territory

We love when our Sales Reps live in the territory they sell. Each of our territories are centered around our showrooms which are located in the following areas:

• Akron, OH
• Canfield, OH
• Highland Heights, OH
• Westlake, OH

What You’ll Do - Own the Sale

• Run high-impact, in-home sales appointments with qualified homeowners.
• Execute the in-home sales process with confidence, urgency, and professionalism.
• Present and sell premium Pella replacement products and Gunton services.
• Maximize every opportunity through strong time management and CRM discipline.
• Conduct evening and Saturday appointments assigned by your Area Sales Manager.
• Build strong internal relationships to ensure seamless project execution.
• Follow up during and after installation to deliver a World-Class Customer Experience.
• Continuously sharpen your product knowledge and competitive edge.

Who Thrives Here

• You’re competitive, self-motivated, and results-driven.
• You’re comfortable asking for the sale and closing in the home.
• You manage your time like a pro and take full ownership of your pipeline.
• You value professionalism, integrity, and long-term customer relationships.

Preferred Experience

• College degree (preferred, not required)
• Outside or in-home sales experience
• Construction, remodeling, or home improvement background a plus

Compensation

• Expected first-year earning potential: $85,000+ with uncapped commission and bonus opportunity
• Top performers earn $200,000 or more annually

What We Offer

• Base salary plus uncapped commission and bonuses
• No Overnight Travel
• Small Geographical Territories
• Paid Training
• Vehicle Allowance
• Phone and Laptop
• Paid Vacation
• Paid Parental Leave
• Insurance (Health, Vision, Dental, Life)
• Flexible Spending Account
• 401(k) & Profit Sharing

Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.

Role Summary

The Dealer Sales Consultant is charged with developing long-term, mutually beneficial relationships with builders, contractors, architects, trade organizations, glazing sub-contractors, and consumer clients; and is responsible for all practices and aspects pertaining to generating high-volume, profitable sales-service area within the Commercial segment while achieving maximum market penetration with as few service requirements as possible.

Essential Duties and Responsibilities include the following. Other duties may be assigned as needed.

• Responsible for all field activities and aspects in an assigned sales-service area relating to customer relations, product application and stability, product sales and delivery, service and product installation instruction, collections, and striving for 100% customer satisfaction.
• Coordinates, promotes and advances the visibility and presence of the entire product line while maintaining a continual awareness of activity or news in the architectural and construction-related community.
• Actively represents Pella Commercial Solutions at company-sponsored events, at professional group’s invitations to discuss and/or present Pella products, at trade association meetings, and at trade shows to promote PCS products.
• Actively assists growth and development of the customer base by training, guidance, etc.
• Possesses in-depth knowledge of products, product applications and specification writing on all sizes of projects.
• In conjunction with the management, establishes personal action plans that focus on the successful promotion and sales of all products.
• Develops close working relationships with customers and the inside support personnel.
• Presents product demonstrations, accurately reads, interprets and does take-off blueprints, and uses electronic software and systems (Siebel on Demand, PQM, MSOffice, etc.) to sell and order products for remodeling and new commercial projects, and assists in providing prompt and on-time delivery.
• Whenever possible, packages products together as a single source of supply.
• Advises management of significant developments and recommends necessary actions.
• Is proactive with respect to innovative approaches to architectural promotion, product application and bidding strategy to maximize order-closing probability while achieving optimum profitability. As appropriate, knows when and how to implement value engineering.
• Gathers competitive intelligence (price, product and marketing strategy) and makes appropriate new product recommendations to maximize overall profitability and sales.
• Demonstrates a balanced prospective insuring both profitability and sales volume.
• Ensures early involvement on projects in order to influence product selection and performance specifications.
• Possesses basic knowledge of competitors’ strengths and weaknesses.
• Maintains necessary project files to support the business-like administration of the position.
• Continuous communications and follow-up with the appropriate buying influences and company personnel to ensure specifications are being upheld and that orders are closed.
• Conducts “box lunch” presentations to various buying influences.
• Educates buying influences concerning the features and benefits of our products so they understand the differences between our competition and us.
• Stays up to date on selected architectural projects and communicates this information to the appropriate customers as well as company personnel.
• Maintains and communicates an up-to-date architectural portfolio to be used as an order closing tool.
• Assists the management team in the training of other sales representatives in the understanding of technical information, product knowledge, promotional approaches, bidding techniques and selling strategies.
• Ensures all products are installed properly and in accordance with recommended guidelines of the manufacturer.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B.A.) from a four-year college or university; or one to two years related experience and/or training, and eight years of sales experience, or equivalent combination of education and experience.

Knowledge, Skills, and Abilities

Proven ability to relate to dealers, architects, general contractors, developers and building owners. Must possess a mechanical aptitude with a general interest in the building sciences. Must be results orientated with a high level of work intensity and a bias for action.

Language and Communication Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, financial reports, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of co-workers, managers, clients, customers, and the general public. Ability to be an effective communicator in spoken and written communication.

Computer Skills

Proficiency in Windows 7 and Microsoft Office including Word, Excel, PowerPoint, and Outlook. Ability to learn and understand how to use Pella Windows and Doors or CWS proprietary systems (PQM, Siebel On-Demand, and OMS).

Mathematical and/or Technical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and talk or hear. The employee is occasionally required to sit; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or moved up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employees are regularly exposed to outside weather conditions. The noise level of this job is usually moderate.

Pella is seeking a Brand Ambassador to plan and manage on-site events at the Auburn Hills Showroom. This role manages the day-to-day responsibilities of the showroom. The Brand Ambassador embodies the Pella brand and focuses on the customer experience. In this role you will have a variety of responsibilities including scheduling sales appointments with qualified customers, creating social media content, developing and managing on-site events that drive traffic. The Brand Ambassador will keep track of weekly metrics including traffic to showroom and number of sales appointments created. This full-time position works on-site at our state-of-the-art Pella Showroom in Auburn Hills, MI. Schedule is Monday - Friday 9am - 5pm and one Saturday a month 9-2pm.

What Pella has to Offer:

• Medical, dental, and vision
• Health savings and flex spending plans
• Employee Assistance Program
• Company paid life insurance
• Company paid short/long term insurance
• 401k plus company match
• Paid holidays
• Paid time off
• Tuition reimbursement
• Professional development

Responsibilities/Accountabilities includes the following, but not limited to:

• Displays and/or demonstrates product in the assigned location and/or at home shows, using samples, digital tools and/or collateral, emphasizing features and benefits of Pella products.
• Answers and accurately directs customer calls for both internal and external customers by asking leading questions and pre-qualifying. Sets proper customer expectations regarding the Retail Replacement process.
• Qualifies call-in and walk-in customers to set sales appointments for Outside Sales Representatives.
• Inputs and maintains accurate information in lead management software (ACE/CRM). Capture traffic leads and appointments.
• Ensure displays are properly working and repairs are requested and completed in a timely manner.
• Support the planning and organizing of EC Events and attend as appropriate. Ability to work weekend and evening hours.
• Comfortable interacting with architects/designers, builders/contractors and homeowners.
• Execute social media creation and posts.
• Maintains strong knowledge of all products, systems and processes, and stays up to date with competitive information.
• Ability to address or direct customer questions and concerns to the appropriate internal departments.
• Willingness to travel to other showrooms for coverage if needed.
• Maintain the required level of office supplies, literature, and product samples for EC function and Sales Representatives based on market needs.
• Maintains showroom for cleanliness and neatness to ensure a favorable and hospitable setting for all customers, including but not limited to: dusting, cleaning windows, taking out garbage.
• Meets company safety requirements by keeping work area neat and clean, following all company safety policies and procedures, and reporting any safety concerns.

Skills/Knowledge

• Energetic personality
• Skilled at relating to and supporting a variety of customers
• Strong organizational, time management and problem-solving skills
• Self-starter, demonstrates a strong work ethic and responsiveness to customer needs
• Able to work with details, complexity and follow through
• Creates a sense of trust and reliability with internal and external customers, leads by example
• Able to maintain open and effective communication with cross functional teams
• Works collaboratively with customers and Pella team members
• Eye for detail and appreciation of design
• Adaptable to changing processes and priorities
• Works well without close supervision, but always keeps their manager informed

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Must have High School Diploma or GED. AA or Technical degree preferred, 0-2 year’s customer service, or general business experience preferred. Prior experience as a Showroom Specialist and/or knowledge of general construction applications and terminology and/or window and door applications or components is desirable, but not required.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers, and visitors.

Reasoning Abilities/Mathematical Skills

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra, geometry and general business math.

Computer Skills

Proficiency with Microsoft® Word, Excel, Outlook and Power Point software applications and will be expected to develop proficiency with Pella’s proprietary software (PQM, ACE, CRM, PSI, etc.).

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Time commitment required of this position will vary with the seasons.

PA needed for a Medical Clinic.

This is a position supervising cardiac stress testing in support of the primary care team.

They will provide training in cardiac stress testing.

Schedule is 4 days per week 10 am to 7 pm.

Cinic is integrated with the hospital system EMR to facilitate communication between the hospitalist and clinic provider.

To learn more, contact Susan White at 77 x231 or is a new clinic.

At Pella Regional Health Center, expert patient care and a positive work environment is just the beginning.

Their clinics are integrated with the hospital system, including the electronic medical record, to facilitate communication between the hospitalist and the patient???s family physician.

To learn more, contact Susan White at 77 x231 or ??? 37 miles from Ottumwa ??? 69 miles from Des Moines ??? 208 miles from Omaha ??? 230 miles from Kansas City ??? 301 miles from Minneapolis ??? 307 miles from Chicago

FM needed in southern IA, NO CALL Seeking BC/BE Family Medicine physician to join group of 4 physicians and 3 NPs in southern-central IA.

100% outpatient, no call.

They use hospitalists.

Practice schedule is full every day.

Physician who accepts this incredible opportunity will have a strong practice from day 1 working with great physicians, nurses and patients.

Hospital employed position with rich benefits package and guaranteed salary for 2 years, transitioning to work RVU productivity model.

OBGYN needed in southern IA Seeking BC/BE OBGYN to join group of 4 physicians and 3 NPs in southern-central IA.

Practice schedule is full every day.

Physician who accepts this incredible opportunity will have a strong practice from day 1 working with great physicians, nurses and patients.

Hospital employed position with rich benefits package and guaranteed salary for 2 years, transitioning to work RVU productivity model.

To learn more contact Susan White at 77 x231 or Brand new clinic open 3 ys, physician practicing since the 80s moved his practice there, so new grads would havegreat bench strength 2nd physician 2 ys out of training, 3rd physician practicing since ealry 90s double boarded FP and OBGYN works 2 days a week and doing 95% OB and she delivers all of her own babies in Pella 1 GYN who also does GYN surgery 3 primary care NPs practice schedule is full every day would have a full practice from day 1 great physicians, nurses and patients 100% medical malpractice
- claims made until year 5 then moves to an occurrence policy, meaning you wouldn???t have to purchase a tail if you left after year 5.

At Pella Regional Health Center, expert patient care and a positive work environment is just the beginning.

Their clinics are integrated with the hospital system, including the electronic medical record, to facilitate communication between the hospitalist and the patient???s family physician.

The Pella community has what everyone wants: great schools, low crime rates, and a nice, clean town to live in.

It???s a great place to raise a family.

We have a Historical Village, Central College, an Opera House, and the largest lake in the state of Iowa only three miles from downtown.

We???re also close to many metropolitan centers: 46 miles from Des Moines 180 miles from Omaha 219 miles from Kansas City 288 miles from Minneapolis 312 miles from Chicago

Pella Corporation is seeking a motivated Residential Sales Consultant to support our territory across Ocean, Monmouth, Middlesex, Somerset, and Union Counties. We’re looking for a confident, outgoing professional who thrives in a fast‑paced environment, enjoys building relationships, and is driven to excel. If you are self-disciplined, competitive, and passionate about helping homeowners improve their spaces, this is the role for you.

As a Residential Sales Consultant, you will sell Pella windows and doors directly to homeowners seeking replacement solutions. Using in‑home consultations and a structured sales process, you’ll identify customer needs and align them with the best Pella products. You will work toward first‑time close opportunities and provide strong follow‑up to capture remaining sales. Pella provides qualified appointments with 24-hour notice. Sales consultants are supported with training to generate additional leads through networking, referrals, and proactive outreach to maximize your unlimited earning potential. This role requires periodic attendance at meetings held at the Parsippany, NJ Pella office or Pella showrooms.

Pella Corporation offers the following:

• This position offers a base salary of $60,000 plus uncapped commission

• Standard IRS mileage reimbursement

• Hybrid work environment that includes your home office & appointments in the customer’s home

• Full benefits package which includes medical, dental, and vision

• Health savings and flex spending accounts

• Company paid life insurance

• Company paid short/long term disability insurance

• 401k with company match

• 20 paid vacation days and paid holidays

• In-depth training program that includes virtual & hands on learning

• Quality engineered product solutions that are unmatched in the window and door industry

• Smartphone, tablet, laptop computer, and product samples provided

• Solid reputation of the Pella Brand

• Exciting, nationwide career growth opportunities

Responsibilities/Accountabilities:

• Achieving individual sales and customer satisfaction goals and objectives.
• Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
• Striving to close the sale during all customer interactions.
• Ensuring quotes and orders are accurate following company sales process.
• Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
• Be available for customer appointments during evenings and weekends, in addition to weekday hours.
• Maintaining an exceptional level of expertise in products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
• Conducting after-sales follow-up with customers and developing lead and referral generation.
• Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
• Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.

Skills/Knowledge

• Able to quickly earn trust and credibility with customers
• Provide superb customer service and generate referrals from one customer to others
• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
• Able to negotiate, build value and address objections towards closing a sale
• Works collaboratively with Pella team members and customers
• Able to grasp technical concepts related to general construction
• Strong problem-solving skills
• Energized by meeting and engaging new people, skilled networker
• Tenacious, able to persevere through sales challenges and setbacks
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available
• Seeks out internal experts and utilizes their knowledge
• Adaptable to changing processes and priorities
• Works well without close supervision but always keeps their manager informed.
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual’s motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.

Language and Communication Skills

Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.

Professional Skills

Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.

Reasoning Abilities

Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Physical Demands

While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.

Travel

The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.