Peak Remote Control Jobs in Usa
236 positions found — Page 13
Job Description: Fire Sprinkler Foreman
Location Openings: Diboll, TX, Shreveport, LA, New Iberia, LA, and Dallas, TX
Join Our Team: Your Expertise, Our Family Environment
Join a team that genuinely values skilled tradespeople. We are committed to your professional growth and foster a supportive, family-oriented work culture. We are seeking a motivated, experienced Fire Sprinkler Foreman who takes pride in their craftsmanship, thrives on solving complex problems, and is ready to lead the way on critical safety projects.
The Role: Fire Sprinkler Foreman
As a working Foreman, you are the crucial on-site leader. You will ensure that fire suppression systems are installed, maintained, and repaired to the highest safety and quality standards, specifically adhering to all NFPA requirements.
You will manage daily job site operations, directly supervise a small crew (2–4 people), and serve as the primary professional point of contact for our valued customers and general contractors.
Key Responsibilities (“What You’ll Do”)
- Lead & Supervise: Manage and direct a 2-4 person crew on commercial and industrial job sites, ensuring peak efficiency, strict safety compliance (OSHA 10/30), and uncompromising quality control.
- Expert Installation & Service: Perform expert installation, troubleshooting, maintenance, and repair of various fire sprinkler systems.
- Technical Execution: Execute core physical tasks including precise cutting, threading, and grooving of pipe, professional pipe hanging, and cutting all-thread rod.
- Blueprint Interpretation: Accurately read and interpret blueprints, schematics, and project specifications to guide efficient and compliant installations.
- Client Communication: Serve as the professional face of the company, communicating courteously and effectively with clients, general contractors, and inspectors.
- Documentation & Reporting: Ensure accurate completion and timely submission of all project paperwork, service documentation, and daily job reports.
- Safety & Organization: Uphold a clean, safe, and organized work environment while ensuring proper maintenance of all company equipment and tool
Required Qualifications (“What We’re Looking For”)
We are looking for a reliable, experienced leader who meets these essential requirements:
- Experience: A minimum of 5 years of proven experience as a fire sprinkler foreman or equivalent supervisory role within the fire protection or plumbing trades.
- Education: High School Diploma or equivalent.
- Licensing & Certifications: Valid state driver’s license with a clean driving record.
- Compliance: Ability to pass a mandatory background check and drug screening prior to employment.
- Physical Ability: Must be able to lift up to 50 lbs, work comfortably and safely at heights (ladders/lifts), and stand for extended periods in various weather conditions.
- NFPA Standards: Strong working knowledge of NFPA Standards (NFPA 13, 20, 25).
Compensation & Benefits (“What We Offer”)
We believe in rewarding hard work, expertise, and commitment.
- Highly Competitive Wages: Pay is based directly on your experience, skill level, and relevant certifications.
- Health & Wellness: Comprehensive Medical and Dental Insurance plans.
- Financial Future: 401(k) retirement plan with a generous company match.
- Time Off: Paid Time Off (PTO) and company holidays.
- Work-Life Balance Note: This role requires some flexibility to accommodate occasional after-hours service calls and limited overnight travel (project-dependent).
Commitment to Professional Growth (“How we support your development”)
We support and encourage ongoing training and certifications to further your career, including:
- NICET Level Certifications
- Inspector Licensing
- OSHA 10 or OSHA 30 Certification
- Continuing education of NFPA Standards (NFPA 13, 20, 25)
About Speed Xpress Inc.
Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we’re more than just a delivery company – we’re partners in success. We believe that ecommerce delivery shouldn’t be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that’s designed to meet business's needs, exceed their expectations, and future-proof their ecommerce business.
In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide – with the number constantly growing. And we have no plans of slowing down.
About the role:
We are seeking a Dispatcher who excels in route assignments, driver communication, and real-time problem solving. In this critical role, you will be the central hub of communication for our Delivery Service Partners (DSPs) and drivers, ensuring the efficient execution of daily routes and the highest standards of delivery performance. This role is highly hands-on and requires constant presence on the dispatch floor—managing drivers, finalizing routes, solving issues quickly, and ensuring all packages leave the warehouse according to plan. The dispatch team is the final checkpoint, ensuring that every route leaves the building accurately, safely, and on time. This is not a desk or computer-heavy role. It is a floor-based operational control role requiring fast decision-making, clear communication, and strong situational awareness.
Key Responsibilities
1. Route Assignment & Dispatch Management
- Finalize and assign daily routes to drivers and DSPs based on prepared manifests.
- Ensure each driver receives the correct route sheet, package count, and load instructions.
- Verify vehicles are loaded correctly according to the assigned route sequence.
- Make quick adjustments when routes need rebalancing due to volume changes or issues.
- Ensure every route leaves the building on time and with full clarity for the driver.
2. Driver Coordination & Communication
- Serve as the main point of contact for dispatch-area questions from drivers.
- Provide clear instructions, delivery expectations, and safety reminders before departure.
- Ensure drivers are adhering to company policies, safety protocols, and DOT regulations.
- Communicate changes or updates to drivers promptly.
- Monitor route progress through check-ins and support drivers during their shift.
3. Operational Floor Presence
- Maintain a strong presence in the dispatch area during departures.
- Coordinate with warehouse staff to ensure totes and packages reach the correct routes.
- Identify and correct mis-sorts or missing packages before departure.
- Coordinate with maintenance and operations teams to confirm all vehicles are in safe and optimal working condition.
- Work with QA/QC on route exceptions requiring driver confirmation.
4. Problem Solving & Real-Time Decision Making
- Serve as the escalation point for complex dispatch issues, service failures, or compliance concerns.
- Coordinate responses to emergencies, delays, disruptions, incorrect loads, or delivery barriers quickly and efficiently ensuring minimal impact on service levels
- Reassign packages or stops to maintain service levels.
- Quickly address issues such as delays, incorrect loads, or delivery barriers.
- Assist operational leads with urgent issue resolution during dispatch peaks.
Requirements
- High school diploma or equivalent; additional education or training in logistics or a related field is preferred.
- Proven experience in dispatching routes, working with drivers/DSP, logistics, warehouse, or transportation operations is preferred
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Proficiency in using transportation management systems (TMS) and other relevant software or tools (route lists, scanners).
- Ability to work well under pressure, adapt to changing priorities and ability to make fast decisions in a time-sensitive environment.
- Knowledge of transportation regulations and safety guidelines.
- Availability to work flexible hours, including evenings and weekends, is required.
- Comfortable standing and walking for most of the shift.
- Bilingual Spanish
Preferred
- Knowledge of DOT regulations, FMCSA rules, and transportation compliance standards.
Core Competencies
- Leadership: Ability to handle assigned tasks and work toward operational excellence.
- Analytical Thinking: Use data to drive decisions and improve performance.
- Communication: Clear, professional interaction with internal teams and external partners.
- Adaptability: Thrive in a dynamic, fast-paced logistics environment.
- Customer Focus: Commitment to service quality and client satisfaction.
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Automation Engineering Technician
Location: Smyrna, TN (Technical Logistics Center)
Asurion, the global leader in technology support and protection. Innovation and dedication to delighting customers has made it the preferred provider of technology protection to the world’s largest wireless carriers, trusted retailers and popular device manufacturers. Asurion’s 17,000 global employees support its 280 million consumers with an award-winning experience delivered through products and services that have set the standard in the industry.
Role Summary
The Automation Engineering Technician is a key technical expert responsible for the deployment, maintenance, and optimization of automated solutions within Asurion’s Supply Chain network. This role bridges the gap between high-level engineering design and daily operational execution. You will ensure that automated systems—including robotics, vision systems, and conveyance—operate at peak efficiency to drive productivity, reduce costs, and support New Product Introductions (NPI).
Key Responsibilities
Technical Operations & Maintenance
- System Upkeep: Execute general maintenance, fabrication (jigs/tooling), and repairs on automated equipment to ensure safety, and maximum up time.
- Preventive Care: Research OEM manuals to develop and execute Preventive Maintenance (PM) tasks, calibrations, and ESD checks in compliance with QMS and safety standards.
- Performance Monitoring: Track and report on key metrics such as Overall Equipment Effectiveness (OEE), Units Per Hour (UPH), availability, and yield.
- NPI Support: Participate in the installation, relocation, and testing of new hardware and software deployments.
Engineering Support & Process Improvement
- Troubleshooting: Lead root cause analysis and Level 3 technical support for complex system malfunctions, escalating to senior engineering staff when necessary.
- Continuous Improvement: Identify and implement opportunities for process enhancements, utilizing data to influence decision-making and operational strategy.
- Documentation: Create and maintain high-quality engineering reports, Work Instructions (WI), Job Aids (JA), and FMEA documentation.
- Operational Readiness: Support Automation Engineers in developing business cases, tracking CAPEX/OPEX spend, and validating projected savings.
Management & Coordination
- Inventory Control: Manage maintenance spare parts inventory (min/max levels) and oversee the organization of work areas using 5S methodologies.
- Stakeholder Collaboration: Act as a liaison between internal teams (IT, Operations, Quality) and external vendors to resolve technical issues and manage project timelines.
- Training: Facilitate knowledge transfer by training operators and other technicians on new equipment and updated safety protocols.
Qualifications & Skills
Education/Experience Minimum
- Associate degree in engineering or 2+ years of hands-on experience implementing automated solutions in a manufacturing or supply chain environment.
Technical Proficiency
- Practical knowledge of PLCs, robotics, vision systems, and conveyance.
- Experience with QMS, 5S, and Root Cause Analysis.
- Advanced skills in CAD, 2D and or 3D, MS Office (Excel & PowerPoint) for data analysis and reporting.
Core Competencies
- Strong analytical skills with the ability to interpret complex technical documents and legal/financial reports.
- Ability to work independently while fostering cross-functional collaboration.
- A "bias for action" with the ability to prioritize tasks in a fast-paced, multi-requestor environment.
Travel
- Ability to perform minimal domestic and international travel as required.
Job Title: Food & Beverage Director
Location: Boston, MA
Salary: BOE
Skills: Food & Beverage Operations, P&L Management, Team Leadership, Banquet & Catering Management, Guest Service Excellence
About Company / Opportunity:
Located in Boston’s historic district, this luxury property combines timeless elegance with modern sophistication. It offers exceptional dining, curated events, and personalized service, making it a premier destination for both business and leisure travelers.
Responsibilities:
The Food & Beverage Director is a senior executive leader responsible for driving the overall strategy, financial performance, and operational excellence of the hotel’s Food & Beverage division. This role oversees all dining outlets, bar/lounges, banquets, catering, and in-room dining, ensuring an exceptional guest experience aligned with luxury hospitality standards. The Director partners closely with the General Manager and Executive Leadership Team to maximize revenue, elevate service standards, and position the hotel as a premier dining destination in Boston.
- Develop and execute a comprehensive Food & Beverage strategy aligned with overall hotel goals
- Collaborate with executive leadership on revenue growth initiatives and brand positioning
- Lead, mentor, and develop department heads and F&B leadership teams
- Foster a culture of service excellence, accountability, and continuous improvement
- Oversee all F&B outlets including restaurants, bars, banquets, and in-room dining
- Ensure consistent execution of service standards and guest experience across all touchpoints
- Maintain strong on-floor presence during peak periods and high-profile events
- Drive innovation in menus, concepts, and guest offerings to remain competitive in the Boston market
- Own full P&L responsibility for the F&B division
- Lead budgeting, forecasting, and financial planning processes
- Monitor and control food, beverage, and labor costs to meet or exceed targets
- Analyze performance metrics and implement strategies to improve profitability
- Partner with Sales & Catering to maximize banquet and event revenue
- Oversee menu engineering, pricing strategies, and cost analysis
- Identify new revenue streams, promotions, and partnership opportunities
- Recruit, train, and retain top F&B talent
- Implement training programs to ensure high service and operational standards
- Promote a positive, inclusive, and high-performance work environment
- Ensure compliance with labor laws and company policies
- Ensure all outlets deliver exceptional, consistent guest service
- Respond to guest feedback and implement service improvements
- Uphold luxury hospitality standards and brand reputation
- 5–10+ years of progressive Food & Beverage leadership experience, preferably in luxury or upscale hotels
- Proven experience managing high-volume hotel or resort operations
- Strong financial acumen with experience managing budgets, forecasting, and P&L
- Demonstrated success in team leadership, training, and culture building
- Experience in union environments (preferred for Boston market)
- Bachelor’s degree in Hospitality Management, Business, or related field (preferred)
- Strategic thinking and business acumen
- Operational excellence and attention to detail
- Leadership and team development
- Guest-focused mindset
- Innovation in culinary and beverage programming
- Strong communication and stakeholder management
Responsibilities:
MUST HAVE:
1. 2 - 5 years of experience with robot setup, troubleshooting, and/or programming
2. Must have experience with with Fanuc (ie. SpotTool+ & V9.40 for the R30iB Plus robot controller) **if they have certification only experience, that is fine!
3. Must be willing to work onsite in Warsaw, IN 6 days/week
Schedule:
- 6 days on, 12 hour shifts. They will work overtime (time and a half)
- 6am-6pm Shift 1
- 6pm-6am- Shift 2
- (let us know which shift they are open to)
REQ OVERVIEW:
In this role, you will be supporting integration and commissioning efforts for a high-volume automotive manufacturer in northern Indiana. This role requires strong hands-on experience with Fanuc robotics, body applications, and special means build. The successful candidate will play a critical role in programming, touch-ups, commissioning support, and quality collaboration during pre-commissioning and launch phases. You will be responsible for the following:
- Develop, modify, and optimize Fanuc robot programs for body shop applications
- Perform robot teaching, touch-ups, and recovery in active production and pre-commissioning environments
- Configure robot frames, tools, payloads, and TCPs to meet process and quality requirements
- Support rapid program adjustments during special means build
- Support robot cell star-up, offline system work, and commissioning activities
- Troubleshoot robot alarms, motion issues, and sequence ladder logic under tight timelines
- Provide on-floor support during peak programming and commissioning periods
- Collaborate closely with Quality teams to resolve process issues
- Perform touch-ups and refinements to improve weld quality, part accuracy, and repeatability
- Support containment actions and fast-turn engineering changes during builds
- Coordinate with controls teams to validate I/O, interlocks, and basic handshaking
- Follow all safety procedures during programming and floor support
- Work safely in active manufacturing and commissioning environments
Director of Food & Beverage
Location: Valdosta, Georgia
Type: Full-Time (Onsite)
Our client is seeking a hands-on, operationally focused Director of Food & Beverage to lead and elevate the guest dining experience across a high-volume, fast-paced environment. This role was re-established to provide dedicated leadership and improve guest satisfaction, operational efficiency, and team performance.
This is a highly visible leadership position responsible for managing large teams, driving service excellence, and ensuring seamless execution across all Food & Beverage operations.
Key Responsibilities
- Lead day-to-day Food & Beverage operations in a high-volume, quick-service environment
- Oversee and develop a team of 100+ employees, including managers, supervisors, and seasonal staff
- Drive improvements in guest satisfaction, service speed, and overall experience
- Manage inventory, ordering, and cost controls, including portioning and waste reduction
- Ensure operational excellence across food quality, safety, and service standards
- Oversee onboarding, training programs, and conduct regular training audits
- Partner with corporate teams on menu execution and provide input for seasonal offerings
- Monitor and improve staffing models to reduce turnover and improve team efficiency
- Utilize data and reporting (forecasting, per caps, etc.) to drive business decisions
- Collaborate with cross-functional teams and senior leadership on performance and strategy
What We’re Looking For
- Proven leadership experience in high-volume, quick-service Food & Beverage environments
- (theme park, entertainment venues, or large-scale hospitality preferred)
- Strong operational and business acumen, including forecasting, reporting, and presentations
- Experience leading large, diverse teams in fast-paced environments
- Hands-on leader who can balance time between the floor and strategic responsibilities
- Ability to improve team performance, culture, and guest experience simultaneously
- Excellent communication, leadership, and organizational skills
Requirements
- 7+ years of progressive food and beverage experience within a fast-paced environment like amusement parks, large gaming centers, stadiums, hotels, regional restaurant chains, etc.
- Business acumen - hands-on experience with budgets, invoicing, forecasting, presentations (creation/presenting), etc.
Preferred Qualifications
- Bachelor’s degree strongly preferred
- Experience in theme parks or similar guest-focused environments is a plus
- Certifications such as ServSafe or TIPS are preferred (can be obtained if needed)
Work Environment & Schedule
- Fully onsite role in Valdosta, GA
- Peak Season (Mid-May – August): 5–7 days/week, including weekends and holidays
- Off-Season (January – February): Focus on planning, hiring, and training initiatives
Job Description: Fulfillment Center Outbound Supervisor
Outerspace is a new type of Ops Center. We come from the brand side and have built and led operations for companies like Steve Madden, Prada and Nice Laundry. We leverage the latest technology to support our high growth brands and their daily operations. Outerspace provides a number of services including, but not limited to, warehousing and fulfillment, customization and light manufacturing, and product photography.
We are seeking a highly motivated and dedicated Fulfillment Center Outbound Supervisor to join the team. The Warehouse Outbound Supervisor is responsible for leading fast-paced e-commerce and 3PL outbound operations, ensuring high-volume orders are picked, packed, and shipped accurately and on time. This role supervises outbound teams, manages labor against daily order spikes, and drives performance in a deadline-driven fulfillment environment. A successful candidate is someone who is driven, determined and committed to a high level of operational excellence and customer satisfaction. They are collaborative, demonstrate strong communication skills, and are detail oriented.
Reports to: Operations Sr. Manager
Responsibilities:
- Supervise and lead a team of warehouse associates responsible for outbound order fulfillment (picking, packing, shipping).
- Monitor daily workflow and assign tasks to ensure timely and accurate processing of e-commerce orders.
- Ensure compliance with company policies and standard operating procedures (SOPs) related to outbound operations.
- Provide hands-on support during peak periods and resolve issues related to inventory, order discrepancies, or shipping delays.
- Track team productivity and quality metrics, identifying areas for improvement and implementing corrective actions.
- Monitor KPIs such as order accuracy, units per hour (UPH), on-time shipment, and labor productivity
- Adjust labor and workflows in real time based on order volume, carrier cutoffs, and SLA requirements
- Communicate effectively with cross-functional teams including Inventory Control, Inbound, Customer Service, and Transportation.
- Identify bottlenecks and implement process improvements to increase speed and accuracy
- Handle escalations related to missed cutoffs, order discrepancies, or carrier delays, supporting management as needed.
- Perform other general warehouse duties as needed
Safety:
- Ensure work areas are safe to operate in
- Daily safety walks, callouts, and observations
- Coach on poor safety behaviors and encouraging good safety practices
- Maintain cleanliness and housekeeping of work areas
- Comply with all OSHA and warehouse safety rules and guidelines
People Management:
- Communicate and engage with teammates, team leads, and managers daily
- Training, coaching and mentoring associates
- Maintain daily attendance of associates, including timeclock adherence
- Ensure associate compliance with all company rules, policies and guidelines
- Resolving and mediating conflicts or interpersonal issues within teams, and escalating complex issues to management as needed
Qualifications and Education Requirements:
- High school diploma or GED required; associate or bachelor's degree in supply chain, logistics, or a related field preferred.
- 2-5 years of warehouse or fulfillment center experience, with at least 1 year in a supervisory role
- Strong knowledge of outbound logistics, order fulfillment, and shipping processes
- Familiarity with warehouse management systems (WMS), RF scanners, handheld android devices
- Strong leadership, communication, organizational, and problem-solving skills.
- Ability to work in a fast-paced environment with a sense of urgency and attention to detail.
- Comfortable with physical demands including standing, walking, and lifting up to 50 lbs.
- Ability to work flexible hours, including weekends and holidays, as needed
- Proficient with technology and software, such as Google Suite, Microsoft Office, Slack
- Bilingual (English, Spanish), strongly preferred
Compensation Range: $65,000-$75,000 DOE
Benefits:
- Paid Time Off
- Paid Holidays
- Insurance (medical, dental, vision)
- HSA & FSA
- 401(K) matching
- and more!
The Store Lead in a cannabis dispensary is a key leadership role responsible for overseeing the day-to-day operations of the retail space. This position requires a combination of leadership, customer service skills, and a deep understanding of cannabis products and regulations. This role reports to the General Manager as is subject to change.
Key Responsibilities:
Customer Service:
- Ensure a positive and welcoming atmosphere for customers.
- Provide excellent customer service by addressing inquiries, offering product guidance, and resolving issues.
Sales and Upselling:
- Supervise and support budtenders in delivering effective sales strategies.
- Encourage upselling and cross-selling techniques to maximize sales and enhance the customer experience. '
Team Management:
- Assist in recruiting, training, and supervising a team of budtenders.
- Assist in developing and implementing staff schedules to ensure adequate coverage during peak hours as needed.
- Conduct regular performance reviews and provide constructive feedback.
Product Knowledge:
- Stay informed about cannabis strains, products, and industry trends.
- Train and educate staff on new products, usage methods, and customer preferences.
Inventory Oversight:
- Work closely with the Inventory Lead to monitor inventory levels and ensure accurate stocking.
- Assist in implementing inventory control procedures to prevent discrepancies and product shortages.
Compliance:
- Ensure adherence to local and state regulations governing the sale of cannabis.
- Oversee age verification procedures and maintain compliance with all legal requirements.
Operational Efficiency:
- Streamline operational processes to enhance efficiency and customer satisfaction.
- Address and resolve any operational issues promptly.
Store Presentation:
- Maintain a clean, organized, and visually appealing store environment.
- Oversee merchandising efforts to highlight featured products and promotions.
Security:
- Work with the GM to implement and maintain security protocols to prevent theft and ensure a safe environment for customers and staff.
- Investigate and address any security concerns or incidents.
Reporting and Analysis:
- Generate and analyze sales reports, customer feedback, and other relevant data as requested.
- Provide insights to dispensary management for continuous improvement.
- High school diploma or equivalent; additional education or certifications in cannabis-related fields is a plus.
- Strong customer service, leadership, and communication skills.
- Previous experience in a retail leadership role, preferably in the cannabis industry.
- Knowledge of cannabis products, strains, and industry regulations.
- Physical Requirements: This position may involve standing for extended periods and other physical tasks related to overseeing a retail space.
Note: This job description is a general outline of responsibilities and qualifications and is subject to change based on the needs of the dispensary and applicable regulations
recblid l11zm6o2zx3816klkx5xjstu50juar
The Sales Associate is responsible for providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures, and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.
Essential Duties and Responsibilities:
- Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
- Promote and sell services and merchandise provided by the organization.
- Consistently set goals to grow and improve selling skills and track overall sales.
- Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
- Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
- Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
- Consistently achieve and/or exceed sales targets and goals.
- Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
- Attend all staff meetings and tech clinics for the store.
- Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
Supervisory Responsibilities:
- There are no supervisory responsibilities for this role.
Qualifications:
- 0-2 years of customer service experience.
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment.
- Is a self-starter, has initiative to take on important tasks without being asked.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Is a team-player, passionate about outstanding customer service and selling merchandise.
The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution.
Primary Responsibilities:Client Experience- Helps drive the client experience while maximizing sales potential of each client
- Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking
- Asks appropriate questions to determine client's needs
- Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly
- Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience
- Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained
- Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader
- Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience)
- Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines
- Maintains and updates automated client records including lab data and release forms
- Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards
- Ensures all Salon equipment is in good working order
- Works with the Salon team to ensure company and state standards are met
- Partners with loss prevention to provide a safe and client friendly environment
- Ensures personal Salon service and retail sales goals are met
- Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader
- Sells additional services and products, and executes current Salon marketing programs
- Consistently meets established performance standards for the role, including (but not limited
- Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services.
- Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others.
- Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
- Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency.
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement.
Pay Range USD $15.25/Hr -USD $19.07/Hr.